"What a mess"
The hotel room was not dirty it was filthy. Stains on the carpet and comforter. Broken light switch mold in the bathroom. When we asked to be moved to a different room was told they were full and there was nothing they could do but discount one of the nights (we were there for 2 nights). Two of the employees were awesome but the manager was rude and […] joked about how someone else complained about her. Was told to contact the owner on Monday when I called I was told the owner does not take calls and would have to write a letter. Read moreGenuine Hotels.com guest review
We spent $60 a night to stay here and it was a great value! The place was very clean and I loved the landscape and pool areas. The sevice was excilent. The rooms themselves we're average but clean. And the breakfast was terrible but free so can't complain. I would definitely stay again.Genuine Expedia guest review
"Location is exellant for shopping."
We have stayed hear a number of times, and we love it.Genuine Hotels.com guest review
"close to the airport"
We needed a hotel close to the airport and this one was handy. The heating/air in our room didn't work. It was noisy ( there were several motorcycles in town for an event and I think they all stayed at this hotel. ) It was our first time in Palm Springs and we didn't know anything about the neighborhood so we just picked a hotel close to the airport. […] It was only an overnight stay. On the upside, they let us store our luggage until we could check in later that day so that was a plus. Read moreGenuine Hotels.com guest review
"Pretty hotel with nice pool."
Stayed in Palm Springs for a conference, so went for the budget hotel. Was expecting a dive, but I was pleasantly surprised by the well maintained, clean, and pretty hotel. Didn't spend much time in the hotel, but wouldn't have minded it if I did.Genuine Expedia guest review
"The pictures on the website were deceiving."
The rooms need to be updated to match the pics on the websiteGenuine Expedia guest review
"Great affordable hotel."
Great place for the price. Nice grounds awesome we love it because it is inexpensive.Genuine Expedia guest review
Upon checking into the hotel, we were informed that there was an event taking place at the pool area, in which very loud music would be playing until about 2am. They had us sign a waiver that we were informed. If we had not already paid for the hotel then I would have left and gone to another hotel. This is unacceptable. The party went on until at least […] 5am, giving us little to no sleep as people were drunk and going up and down the walkways near the rooms, music was as loud as if you were at a nightclub. Had to put on the a/c to drown out some of the noise and even then, it was still loud. Perhaps an email with some notice would have been better and allowed for time to find another hotel. The bed was rock hard, too. Completely uncomfortable. The hotel staff was friendly and even allowed us to check in early since we had a wedding to get to, but aside from that, the lack of notice about the LOUD music ALL night and hard bed were enough to make us never want to go back. We didn't get much sleep at all that night. Read moreGenuine Expedia guest review
My only complaint about this place would be that their bed was like laying on a box spring only. Other than that this place is great! Love their pools ANC jacuzzis! Great location, friendly staff, and it's next to THE BEST BBQ EVER! At least in the west coast! Will definitely stay here againGenuine Hotels.com guest review
When I arrived it was a great experience and it didn't stop. The desk clerk (sorry I forgot her name), booked a spa appointment which she recommended and it was wonderful. I needed a restful two days and I truly got it. Thank youGenuine Hotels.com guest review
"presented well online"
It was easy to find, the staff was helpful upon check-in. We entered the room, it looked nice. I could not sleep on that bed, it was hard as a rock with no bounce what so ever.Genuine Expedia guest review
The service was very good and very friendly. The jacuzzi was nice but the pool wasn't heated. However, the beds were the worst I have ever experienced - hard as rocks. I have had really bad back spasms all day after sleeping on the bed. It's really unfortunate because everything else (except the free breakfast - typical) was really nice and I would […] have considered staying there again but not with the beds. I won't recommend the hotel and will, in fact, warn everyone I know not to stay. The hotel would be very smart to replace all the beds with something people can sleep on without causing bodily harm. Read moreGenuine Hotels.com guest review
We have stayed at this same "resort" for the last 10 years--While it has changed names several times, we still enjoy it---Just 1 suggestion, the place needs a good going over in regards to Maintenance (loose handles railings, bathroom handles, etc...) also a deep cleaning is in order. We will continue to stay here when visiting PSP just the same !!Genuine Hotels.com guest review
"Time to reboot"
My husband and I needed to get away even if it was just for the night. We found the Ivy Palm Resort and Spa and decided to take a chance. The hotel is lovely, nice pool area and a relaxing atmosphere. There was a problem with the first room we were assigned but Rhianna resolved it right away and gave us a lovely room pool side. The breakfast was just […] okay but in all fairness we were late getting up and it was almost over. Read moreGenuine Expedia guest review
"Nice hotel poor A/C"
Beautiful hotel and grounds but the A/C could not cool the room down. Other than that great experience .Genuine Expedia guest review
The hotel has seen better days. It's humid and smells old.Genuine Hotels.com guest review
"Horribly smelly and rude staff"
I arrived with the expectation of relaxing spa experience. Instead I entered the lobby to find the smell unbearable. Since I had already paid, I remained hoping that redemption would be found at the poolside or in my room. I was greeted by a rude and insulting staff member. I continue d my check in hoping it would soon get better. I accepted the rough […] pool towels and headed to my room. The room itself contained a musty trash odor that was compounded by the heat inside the room. After the same staff member rudely explained that I would not be recieving a refund, I waited patiently in the lobby for the manager. I never saw the manager, but finally received my refund. There are many quaint hotels in Palm Springs with pleasant scent and staff....This is not one of them. Read moreGenuine Expedia guest review
It was a nice hotel but the air conditioning in the rooms aren't very good. The employees were very nice and helpful however. Having a restaurant on site was great!Genuine Hotels.com guest review
The hotel was pretty. Courtney in the front was wonderful and she recommended us great places to eat. We could of used extra towels.Genuine Expedia guest review
"Nice hotel but needs some major updateing and TLC."
The staff is very nice and helpful, and the rooms are ok, just need to show it some TLC!Genuine Expedia guest review
"Okay if not looking for glamour"
The pools were great but one of the Jacuzzis did not work. The garden look nice and well kept. About the room, the bed was very uncomfortable, the carpet was old and it looked like very bad repairs have been attempted without success. When walking on it you could feel the bumps in it. The towels were very old and you felt like you were getting a peel […] when using them. It is a good hotel if you are on a budget and don't care much about luxury. If you are looking to romance your lady this is not the place. Read moreGenuine Hotels.com guest review
"Ok for the money"
Pillows and bed not comfortable.. Old paint on the bathroom floor.Genuine Expedia guest review
"Great Value for Clean Room"
It was more than we expected for the price. Will be staying there again soon!Genuine Expedia guest review
"More than we expected"
Making a last minute reservation, and at a very reasonable price, we found this resort style hotel very accommodating. The rooms were clean, the two pools were well maintained. The only area that could have been improved was the pool chairs.Genuine Expedia guest review
"Wouldn't stay again"
Room was not even ready at 3:00 check in. It was 102 degrees outside and we were traveling with three kids. I was charged an additional $9 for the kids even though they are all under 18. Then upon check out I was told tht charge is for the " complementary breakfast ". Which we never even ate anyway.Genuine Expedia guest review
Very lowkey place to hide out for a weekend. Customer service was very friendly and recommended lots of places to eat and such the moment of check-in.Genuine Hotels.com guest review
The bed where rock hardGenuine Hotels.com guest review
"Continental breakfast. Where?"
RegularGenuine Hotels.com guest review
i enjoyed our stay at this hotel and would book a room here again.Genuine Expedia guest review
We stayed just one night, and this place was totally fine for that. The beds are a bit hard, but the AC worked well. The two pools are pretty nice, but they were a bit rowdy (totally fine for us, since we have a 2 year old). The "breakfast" is sorely lacking (not even any milk), but the staff were very helpful and friendly.Genuine Expedia guest review
"pretty good weekend"
friendly staff and helpful, decent roomGenuine Hotels.com guest review
The Ivy Palm is actually the old ramada. It had a minimal face lift. Fountains and palm trees. The truth is the price is around four times what it should be. Stayed at the ramada two times before at around 60 dollars a night and that's all it's worth. Advertised on the Internet as a high end luxury resort it is anything but that. Truly just a motel […] 6 in disguise. If you want luxury, look elsewhere and if you don't mind overpaying for a road house, this is the place for you. Read moreGenuine Expedia guest review
"Good Hotel at a Great price"
Very nice, pleasant with great accommodations, 3 pools and various services.Genuine Hotels.com guest review
"Quality hotel at a reasonable price"
Really nice amazing -for the money, 3 Pools large.Genuine Hotels.com guest review
"Not so great"
Carpets were filthy, pillows were about the size you would have in a child's bed. Although the staff was nice and helpful with events in town, the cleanliness was a big issue. The pool wasn't even clean. Pro, we were only there for one night but we had a great time at the Thursday night festival downtown.Genuine Expedia guest review
"Spring break w/ the family :-)"
Liked the pool(s) being right outside our rooms. Enjoyed walking around the property, very pretty. Free breakfast whoo hooo. Very quiet. :-)Genuine Expedia guest review
This hotel was Very disappointing for how much we paid - $170!Genuine Expedia guest review
"good for the price"
Room was okay (bed was hard and lights in bathroom were odd) but staff was nice, pool was good and breakfast was freeGenuine Hotels.com guest review
"Great value, immaculate rooms."
The hotel was very good. Room very clean and bright. Location excellent, within a long easy walk to downtown Palm Springs. The only negative was the continental breakfast which was very poor, cold coffee, no attendant, etc. The room it was in was fine. Overall I would definitely stay again.Genuine Expedia guest review
We have stayed in SEVERAL hotels during a process of house hunting and have been uncomfortable or inconvenienced in all of them until we found Ivy Resort. Everyone made our stay so comfortable and accomodated all our needs. the staff is friendly and best yet is they accept our small dog. Absolutely ZERO stress at Ivy Resort. We're staying til we find […] our first home. KLF Read moreGenuine Hotels.com guest review
"Very comfortable place to stay"
It's my second time in 3 weeks of staying in this hotel. I like it alot...it's comfortable/cozy, reasonably prices.Genuine Hotels.com guest review
Overall it was great. I have stayed here many times, and even though the hotel is under different management, the services are more or less the same.Genuine Hotels.com guest review
"bad service...old beds and bedding"
Too pricy for the quality of the hotel. .. almost like a motel 6Genuine Hotels.com guest review
"Very clean and normal. Nice staff."
I didnt have high expectations because of the price compared to other hotels. But it was very nice and the staff was nice. We were just there to sleep so it was perfect. The walls were very thin though and the continental breakfast was sparse. Plan on going elsewhere for anything substantial to eat. Also needs more outlets!Genuine Hotels.com guest review
Upon our arrival I thought wow this is a nice place for the price. The lobby looked very nice. However as i walked around the grounds there were just little things that were not very appearling looking, The room was very dissappointing! When you first walk in it appears okay but as you look at things the shutters were all broken and wouldnt close unless […] you closed each since piece individually. The bed looked very cushy until i went to sit on it and then it felt like i sat on a cement block! The lamp piece that hides the cord against the wall was hanging off the wall broken. On the other hand the two girls at the front desk were amazing and very friendly! Read moreGenuine Expedia guest review
"Spare yourself a bad nights sleep & terrible stay!"
I had very low expectations from the begining, but this hotel was just plain raunchy and gross! One would be much better off at a Motel 6 where they at least have some standards!Genuine Expedia guest review
"Good value, clean and comfortable"
Clean, well kept. Great hot tub. The front desk man never smiled or acted friendly but did take care of business.Genuine Expedia guest review
"ONe time only"
Cheap doors and windows that allow all exterior noise into the rooms.Genuine Expedia guest review
"Great for price"
Good staff and quick check in. Nice rooms, clean. Great location close to everything. Restaurant on property has great BBQ. Being a hotel and Spa we were however disappointed in the fact the Hit tubs both had issues. On was cold and did not work and the other was Luke warm and jets did not work the second day. Good overall experience and would stay […] again. Read moreGenuine Hotels.com guest review
"not a resort and spa"
I like firm beds, I like backpacking and sleeping on the ground but when I felt how hard this bed was I was taken aback. I plopped down and literally had the wind knocked out of me. paint peeling from the inside of the bathroom, half the lights dont work, fraying carpet, scratchy towels. trust me the breakfast isnt worth it just go to motel 6 and save […] some money Read moreGenuine Hotels.com guest review
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