"Nice Hotel with a Mountain View"
Warm greeting as we checked in. We were provide a map and was given details and directions of the surrounding attractions.Genuine Expedia guest review
"Had better experiences there in the past....."
Had been there twice before and it was a pleasant stay. This time we got a dark room (sold to us as "one of the best rooms") that had long dark hairs all over the floor and bathroom and was dirty. Disappointing. One of the jacuzzis did not work which meant sharing with a few too many people...... Staff was friendly and pleasant. Wifi worked intermittently. Probably […] not want to come back :-( Read moreGenuine Expedia guest review
"They want NO kids at this hotel"
We were to stay 2 nights and they (both staff and guests) made us feel so unwelcome that we checked out after the first night. No where it says this is an adult only hotel but the staff told us that only older folks stay here and we have made mistake by staying there; otherwise it was a clean (older) property and nice pool.Genuine Expedia guest review
"Last minute plans"
Just like a motelGenuine Expedia guest review
"Christmas Day Stay"
Out second stay at Ivy Palm. Our room (135) was ok, but not as nice as on our previous stay at Ivy Palms on Thanksgiving (had a room on the second floor with sort of a mountain view). This time we had a ground floor room that opened out right next to the pool. Didn't care for the tiled floor (our room on the previous stay was carpeted) which I assume […] was because the room opened out right next to the pool on the ground floor. The heater didn't work. It only put out cool air even when set to heat. The faucet in the bathroom was very loose and moved freely when the hot/cold levers were used. Room had a frig but no microwave. TV channel list didn't list all the channels available. Not enough channels offered (didn't have BBCA among others). Beds were good. Staff did their best to get us into our room asap (we arrived early). Read moreGenuine Expedia guest review
"Good position and nice pool, but....."
The hotel needs some serious renovations, particularly the plumbing. When we arrived, the faucet was dripping and the toilet cistern was jammed so water was running. I fixed that myself. We stayed for 2 nights and first morning we discovered that the bath was blocked and the water wasn't running away. The faucet was also dripping very badly now. We […] advised the staff at reception (as the phone wasn't working) and they quickly came to see what could be done. The replaced the faucet but couldn't fix the bath. So we were moved to a better room (which actually had a flat screen TV) and all was well. Then the next morning we discovered the water in the shower was tepid and that bath also didnt empty quickly. Read moreGenuine Expedia guest review
"Not a clean room"
Bed not comfortable. Carpet very dirty was afraid to take my shoes off. At checkout manager over charged for the room said expedia didnt charge enough hotel tax. Manager was not correct. Wouldnt stay here again.Genuine Expedia guest review
"Nice hotel for the price."
The hotel is a great bargain for Palm Springs, rooms are clean, facility is quiet, there are a couple of local breakfast/lunch restaurants within walking distance of the hotel. Hotel is located just as you enter Palm Springs which we found to be ideal for a short peaceful weekend getaway from the fast-paced west LA scene.Genuine Expedia guest review
"Good location & price"
Very good for the price.Genuine Hotels.com guest review
"nice hotel close to everything"
staffs are friendly and helpful. close to attractions and restaurants. jacuzzi is nice and warm to use in night my room is close to ladder so there is fit traffic, other than that, it's quiet. in all, it's good hotel to stay and prove is fair.Genuine Expedia guest review
"Could be updated"
Nice hotel..however it could use some updating. The bedspread had holes in it. There was NO MICROWAVE in the rooms. Who doesn't have microwaves in this day and age? Their are NO hotel employees or security on the premisis at night. We witnessed a drug deal and chase by the Police from the parking lot. The breakfast is a limited Continental Breakfast. […] They didnt even have liquid creamer...they had powdered. Read moreGenuine Hotels.com guest review
"Peaceful, has all you need"
This place is nothing fancy, but it has everything you need in a peaceful setting. It was quiet when i was there, and perfect for my family including 18 month old daughter. Had a nice grass knoll in front of our room, a restaurant 40 feet away, and a liquor store 2 blocks away. A short cab or drive from down town, hot tub, pool, etc. Service was friendly […] and prompt. Read moreGenuine Hotels.com guest review
Very nice. Will definitely recommend and use on next trip.Genuine Hotels.com guest review
I didn't see any reason this hotel was called resort and spa. The two ladies at check in we're arguing with each other. We tried to check out at 5am and we were just passing through and the lobby was locked. I rang the bell 4 times as directed before a sleeping worker answered the door and said she couldn't check me out. Thankfully I pre paid. The good […] thing about this hotel is BBQ restaurant on property. The beds are hard as a rock, the tv has so many channels that go to white snow and noise that it was annoying to channel surf. Will not stay again that's for sure Read moreGenuine Hotels.com guest review
"First Impression Counts"
The gal at the desk as very personable. She was very friendly and extremely helpful. She should work at a 5 star hotel. She made a great impression.Genuine Expedia guest review
"Nice from the outside, inside needs improvement."
I had a room with king and anothere room for my kids with two queen beds. Both rooms had bad beds.everything else was ok.Genuine Expedia guest review
"Not my first choice"
I'm not one to complain. I've stayed in all sorts of hotels and motels but this place was very old. You can hear the pipes and whenever someone used the bathroom through the walls. The other guests were very loud and I could also hear creaking. I had higher expectations for this resort/spa. The only upside was free breakfast, the price, and checkout […] at noon. Read moreGenuine Hotels.com guest review
Great resort for the price :)Genuine Expedia guest review
"works for me"
Everything was nice. Only negative is the wifi is pretty spotty. There are many access points to connect to, and the devices all connect, but pages/apps do not work. I'm tech savvy so this is a hotel problem.Genuine Expedia guest review
Good price, nice room. Only problem we had was, we had to run the hot water for 10mins before it got hot. But overall it wasnt a bad.Genuine Hotels.com guest review
The internet signal was too low at ROOM (136 ?)Genuine Hotels.com guest review
WE HAD A GREAT TIME PLACE WAS NICE LIVE THERE POOL AND JACUZZIGenuine Hotels.com guest review
"Was there any protection for the people staying"
Hotel had strange people roaming around looking for Trouble, especially at night... Oh and there was a peep hole on the left wallGenuine Expedia guest review
Very clean, good service, great amenities, and perfect location to the bar we were visiting in Palm Springs.Genuine Hotels.com guest review
"What a mess"
The hotel room was not dirty it was filthy. Stains on the carpet and comforter. Broken light switch mold in the bathroom. When we asked to be moved to a different room was told they were full and there was nothing they could do but discount one of the nights (we were there for 2 nights). Two of the employees were awesome but the manager was rude and […] joked about how someone else complained about her. Was told to contact the owner on Monday when I called I was told the owner does not take calls and would have to write a letter. Read moreGenuine Hotels.com guest review
We spent $60 a night to stay here and it was a great value! The place was very clean and I loved the landscape and pool areas. The sevice was excilent. The rooms themselves we're average but clean. And the breakfast was terrible but free so can't complain. I would definitely stay again.Genuine Expedia guest review
"Location is exellant for shopping."
We have stayed hear a number of times, and we love it.Genuine Hotels.com guest review
"close to the airport"
We needed a hotel close to the airport and this one was handy. The heating/air in our room didn't work. It was noisy ( there were several motorcycles in town for an event and I think they all stayed at this hotel. ) It was our first time in Palm Springs and we didn't know anything about the neighborhood so we just picked a hotel close to the airport. […] It was only an overnight stay. On the upside, they let us store our luggage until we could check in later that day so that was a plus. Read moreGenuine Hotels.com guest review
"Pretty hotel with nice pool."
Stayed in Palm Springs for a conference, so went for the budget hotel. Was expecting a dive, but I was pleasantly surprised by the well maintained, clean, and pretty hotel. Didn't spend much time in the hotel, but wouldn't have minded it if I did.Genuine Expedia guest review
"The pictures on the website were deceiving."
The rooms need to be updated to match the pics on the websiteGenuine Expedia guest review
"Great affordable hotel."
Great place for the price. Nice grounds awesome we love it because it is inexpensive.Genuine Expedia guest review
Upon checking into the hotel, we were informed that there was an event taking place at the pool area, in which very loud music would be playing until about 2am. They had us sign a waiver that we were informed. If we had not already paid for the hotel then I would have left and gone to another hotel. This is unacceptable. The party went on until at least […] 5am, giving us little to no sleep as people were drunk and going up and down the walkways near the rooms, music was as loud as if you were at a nightclub. Had to put on the a/c to drown out some of the noise and even then, it was still loud. Perhaps an email with some notice would have been better and allowed for time to find another hotel. The bed was rock hard, too. Completely uncomfortable. The hotel staff was friendly and even allowed us to check in early since we had a wedding to get to, but aside from that, the lack of notice about the LOUD music ALL night and hard bed were enough to make us never want to go back. We didn't get much sleep at all that night. Read moreGenuine Expedia guest review
My only complaint about this place would be that their bed was like laying on a box spring only. Other than that this place is great! Love their pools ANC jacuzzis! Great location, friendly staff, and it's next to THE BEST BBQ EVER! At least in the west coast! Will definitely stay here againGenuine Hotels.com guest review
When I arrived it was a great experience and it didn't stop. The desk clerk (sorry I forgot her name), booked a spa appointment which she recommended and it was wonderful. I needed a restful two days and I truly got it. Thank youGenuine Hotels.com guest review
"presented well online"
It was easy to find, the staff was helpful upon check-in. We entered the room, it looked nice. I could not sleep on that bed, it was hard as a rock with no bounce what so ever.Genuine Expedia guest review
The service was very good and very friendly. The jacuzzi was nice but the pool wasn't heated. However, the beds were the worst I have ever experienced - hard as rocks. I have had really bad back spasms all day after sleeping on the bed. It's really unfortunate because everything else (except the free breakfast - typical) was really nice and I would […] have considered staying there again but not with the beds. I won't recommend the hotel and will, in fact, warn everyone I know not to stay. The hotel would be very smart to replace all the beds with something people can sleep on without causing bodily harm. Read moreGenuine Hotels.com guest review
We have stayed at this same "resort" for the last 10 years--While it has changed names several times, we still enjoy it---Just 1 suggestion, the place needs a good going over in regards to Maintenance (loose handles railings, bathroom handles, etc...) also a deep cleaning is in order. We will continue to stay here when visiting PSP just the same !!Genuine Hotels.com guest review
"Time to reboot"
My husband and I needed to get away even if it was just for the night. We found the Ivy Palm Resort and Spa and decided to take a chance. The hotel is lovely, nice pool area and a relaxing atmosphere. There was a problem with the first room we were assigned but Rhianna resolved it right away and gave us a lovely room pool side. The breakfast was just […] okay but in all fairness we were late getting up and it was almost over. Read moreGenuine Expedia guest review
"Nice hotel poor A/C"
Beautiful hotel and grounds but the A/C could not cool the room down. Other than that great experience .Genuine Expedia guest review
The hotel has seen better days. It's humid and smells old.Genuine Hotels.com guest review
"Horribly smelly and rude staff"
I arrived with the expectation of relaxing spa experience. Instead I entered the lobby to find the smell unbearable. Since I had already paid, I remained hoping that redemption would be found at the poolside or in my room. I was greeted by a rude and insulting staff member. I continue d my check in hoping it would soon get better. I accepted the rough […] pool towels and headed to my room. The room itself contained a musty trash odor that was compounded by the heat inside the room. After the same staff member rudely explained that I would not be recieving a refund, I waited patiently in the lobby for the manager. I never saw the manager, but finally received my refund. There are many quaint hotels in Palm Springs with pleasant scent and staff....This is not one of them. Read moreGenuine Expedia guest review
It was a nice hotel but the air conditioning in the rooms aren't very good. The employees were very nice and helpful however. Having a restaurant on site was great!Genuine Hotels.com guest review
The hotel was pretty. Courtney in the front was wonderful and she recommended us great places to eat. We could of used extra towels.Genuine Expedia guest review
"Nice hotel but needs some major updateing and TLC."
The staff is very nice and helpful, and the rooms are ok, just need to show it some TLC!Genuine Expedia guest review
"Okay if not looking for glamour"
The pools were great but one of the Jacuzzis did not work. The garden look nice and well kept. About the room, the bed was very uncomfortable, the carpet was old and it looked like very bad repairs have been attempted without success. When walking on it you could feel the bumps in it. The towels were very old and you felt like you were getting a peel […] when using them. It is a good hotel if you are on a budget and don't care much about luxury. If you are looking to romance your lady this is not the place. Read moreGenuine Hotels.com guest review
"Ok for the money"
Pillows and bed not comfortable.. Old paint on the bathroom floor.Genuine Expedia guest review
"Great Value for Clean Room"
It was more than we expected for the price. Will be staying there again soon!Genuine Expedia guest review
"More than we expected"
Making a last minute reservation, and at a very reasonable price, we found this resort style hotel very accommodating. The rooms were clean, the two pools were well maintained. The only area that could have been improved was the pool chairs.Genuine Expedia guest review
"Wouldn't stay again"
Room was not even ready at 3:00 check in. It was 102 degrees outside and we were traveling with three kids. I was charged an additional $9 for the kids even though they are all under 18. Then upon check out I was told tht charge is for the " complementary breakfast ". Which we never even ate anyway.Genuine Expedia guest review
Very lowkey place to hide out for a weekend. Customer service was very friendly and recommended lots of places to eat and such the moment of check-in.Genuine Hotels.com guest review
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