The Regency Hotel

Great stay. Will book a room here again. Me and my wife wanted an in town getaway and our hotel was perfect for that. Love the Sleep Number beds as well.

Genuine Expedia guest review

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Genuine Hotels.com guest review

was very clean, and comfortable, the sleep number bed was great! wish the directv had more channels

Genuine Hotels.com guest review

This appears to be an older hotel and could use some sprucing up but our room was clean and the beds were comfortable. The TV was a good size flat screen. The ice machines on the first and second floor of the section we were in were both out of service. I had to go to the front desk to chase down a bucket of ice! Overall our stay was good at a good […] price. Read more

Genuine Expedia guest review

Nice hotel

Genuine Hotels.com guest review

AN OLDER PROPERTY WITH AN ODD ENTRANCE: This is an older property but appears to have been updated and well-maintained. The hotel also has a bit of an odd orientation on its lot, The main entrance/lobby faces a neighborhood of apartment and office buildings instead of the nearby Interstate or the intersecting major street. Even after you locate the […] hotel itself, it's a little difficult and confusing to find the lobby entrance. Better signage in the parking lots would help with that problem. NO AVAILABLE OUTLETS IN THE ROOM: The room was clean and comfortable but the only available unused wall outlet (for cell phone charging and laptop computer use) was in the bathroom. Every outlet at the desk and at the bed had something already plugged into it. Either bring a power strip with you or you'll be forced to unplug a lamp, or the clock, or the refrigerator, or the Sleep Number air bed, or something in order to get an outlet. to use BREAKFAST ORDER CARD WAS NEVER PICKED-UP: I left the hanger card with my breakfast order (for a 6:30am delivery) on the doorknob by 9:00pm the night before. It was never picked-up and was still hanging there the next morning. I had to leave early and did not have time to place a breakfast order that morning. (That''s why I ordered it the night before. Duh.) However, upon check-out, the front desk comped my room service dinner the night before as compensation for the missed breakfast service. I felt that to be a fair and reasonable "make-good" for the missed breakfast order. OVERALL, IT WAS PRETTY GOOD: Every staff member that I interfaced with during my brief stay was friendly, professional, and helpful. Overall, it was a good experience, especially for the price charged. I have previously stayed at other hotels in the area that I would NOT recommend, but I would return to this one. Read more

Genuine Hotels.com guest review

When i booked this hotel, i was expecting that it would be the same as the Radisson hotel that I stayed in downtown Austin, cleaned and classy....but i was so wrong. It was totallyan opposite. The hotel looked like one of those cheap motel. I didn't feel safe because anyone can just get into the building, of which by the way they assigned our room next […] to the back door (which anyone can enter anytime). Room is next to a busy freeway, that i had to play the tv to distract the noise of the vehicles passing by. Room smells like semi-cleaned. Hallway carpet was stinky. Overall, i wasn't satisfied at all!!! It just ruined the impression that I have for Radisson hotel. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is my second time staying here and each time I did feel comfortable with the cleanliness and comfort of the beds, although the twin beds are good but the single king and queen beds are better. Nice comfortable linen and comforters. And for the last minute price, its an excellent deal.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was clean but it was not at all what was expected -- Very tiny room with no overhead lights just lamps. Was OK for me & my child; two adults though could not relax in this tiny room. The surrounding neibourhood was ify at best. The gas station next door had break-in bars over the doors & windows which tells alot about the area. If you just […] need a quick place to lay your head and you don't want to hangout it works ok. Paid a low price & were only there to actually sleep (less than 6 hours) so it worked out. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only issue that the hotel had was the age, however, the hotel was clean and quiet. It had good WiFi,TV and plenty of hot water. It was one of the best hotels that I have stayed. Also at a good price as-well.

Genuine Expedia guest review

The location to the freeway was convenient, but it was not close to any decent restaurants or stores. It is surrounded by gas station/quickie marts and other businesses that are not usually needed by hotel guests. The room was clean and odor free. The desk chair would not raise up and was uncomfortable. The room was adequate and there was nothing major […] wrong with it. I will just stay closer to Dallas the next time I am in town. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed at this hotel last February and compared to that stay, this room was great. I don't know if it has to do with a smoking vs. non smoking room but I was very happy with everything about the room. The only bad thing was the hotel did not obtain in liquor license renewal in time so there was no bar except to eat. That was a big dissappointment […] ..... Read more

Genuine Hotels.com guest review

its ok for the price

Genuine Hotels.com guest review

It was just ok, this was my first time at a Radisson and I expected more.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

COMFORTABLE FOR AN OVERNIGHT STAY, BUT NOT A ROMATIC GET AWAY WEEKEND. BETTER FOR THE FAMILY ON THAT SUMMER ROAD TRIP(GREAT TV).

Genuine Expedia guest review

The surrounding area is scary to say the least. I turned on the heat and the fire alarm went off due to the dust burning in the vents. After I left the room smelling of smoke, I advised the desk clerk and she informed me that the NEW Managment hadn't had the systems blown out! THANKS for the scare.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Sleep number bed and memory foam pillows- awesome night's sleep

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was the Hotel Nightmare of the century. When my son arrived to check in, they said he had to give a credit card so they could charge $15 to it and cover any room service, movies, incidentals, etc. He had cash, but no credit card. The room was paid for on Hotel.com and the transaction went through before he ever checked in. He called and they required […] a fax of my driver's license, credit card (front & back), a written statement that I would be liable for all damages and charges to the room. I spent $11 sending faxes. They faxed back a 2-page form that had to be filled out. My son is 30 so it's not like he wasn't responsible. He went to see a surgeon. Second, he chose this hotel because of the shuttle service since he flew in. We used a map and put in the two destinations--less than 5 miles. When he got there, they said it was 6 miles and could not provide the service. Third, he left the room key (card) in the room and caught a cab to the airport. Thirteen days later I check my online banking and they had charged $452 to my credit card. When I called them, they said my son had not officially checked out through the office so they charged him for rooms through January 5, 2012. His one-night reservation was for December 21, 2011. They said a maid could not enter the room to check if the person was there it was against the law. Then, they charged the card $15--even though he did not charge a single item. When I called them, they agreed to refund the $452. I checked my online banking and they took another $452 out of my account and recharged me the $15. It has now been 26 days and finally the money has been deposited back into my account. My best advice to you--DO NOT STAY IN A RADISSON HOTEL. The front desk receptionists are abrupt, difficult to work with, and they do not follow through on the services they advertise to provide. Read more

Genuine Hotels.com guest review

i loved it there....nice and affordable

Genuine Hotels.com guest review

quite rooms. 3 star isnt enough.....great rooms .. nice hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I chose this hotel because all of the king size beds are the sleep number beds, and as I am considering buying one, it seemed a great chance to try it. There was nothing in the room that indicated it actually was a sleep number bed, no way to adjust it. I spoke twice to the front desk who were to send someone with a remote for the bed and to show us […] how to use it. We were there for 4 days and no one ever showed up. It was most disappointing. Read more

Genuine Hotels.com guest review

When I first pulled into the hotel, I was unsure of the cause of how the outside look. But when I walked in, I was shocked, it look nice. The rooms were nice and the bed was comfortable to me. They do not have free breakfast. Overall its a good hotel, maybe the outside needs working on.

Genuine Hotels.com guest review

The place is showing it's age, but it's still ok. I did not like the air bed. It felt like my feet were up in the air. It was also not as a good to get nasty on.

Genuine Hotels.com guest review

the staff was very nice and accomodating. He even changed our room when he noticed we had a dog so that we were in a room with a patio door accessible to the outside.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Sleep number bed is a huge plus for me, room was very clean, and staff very nice and professional, good place to stay. But use Hotels.com or similar site otherwise U will pay quite a bit for the room

Genuine Hotels.com guest review

The hotel needs to be renovated. The lobby was fine, but in the hallways the wall paper was peeling off the walls. This room locations were not laid out well and you had to wind around many wings to get to your room. The outside was poorly lit, giving you an uncomfortable feeling walking from the parking lot to the door of the hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

From the looks of the outside and the surrounding neighborhood, you think it will be a dangerous place to stay. However, when you walk in, it is very clean and updated. The room was very nice and the sleep number beds were very comfortable. The a/c took a while to kick in and the toilet and some aged stains inside. Overall, I was satisfied with the […] hotel and the price I paid for it. Read more

Genuine Expedia guest review

This was the worst service I have ever experienced. I asked them to make the bed in early morning left and when return the bed was not even made up. I called the front desk and asked for clean sheets they did not even deliver them. I would never recommend this hotel to anyone.

Genuine Hotels.com guest review

Hotel was a very good value, and provided excellent service.

Genuine Hotels.com guest review

Very nice hotel. The only problem I found was it boasts sleep number beds, but gave you no way to adjust it.

Genuine Hotels.com guest review

I booked this hotel for a quick stay at a very low rate. I had to check out early (same day) so I didn't even stay the night and was charged the full rate plus an extra fee on my credit card and still have no idea why the extra charge was added. I don't mind paying the full rate of the room but fifteen bucks extra? Not so cool.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The security door close to the room I stayed in did not require a key to enter. That was a negative. Overall I enjoy this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean and comfortable room

Genuine Expedia guest review

The last two visits I was changed to a second room due to the conditions of my initial room. Other than those situations, I really enjoy staying at this hotel because of the location and the friendly staff.

Genuine Hotels.com guest review

The hotel is a bit difficult to find because of the road layout in the area. I dislike the soft hotel pillows. They did not include a breakfast with the room which we really missed. But it was comfortable enough and in the area we wanted to stay in.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Did not have cable the t v was old

Genuine Hotels.com guest review

The food service operation was basically non-existant. As a matter of fact, the resturant was closed on Saturday. They hsd snacks in their gift shop, however, it was closed most of the time we were there. I had never seen mattresses that allowed you to set the level of firmness you desired. Sounds like a good idea, but did not work for me. The location […] was fine, but its services were not up to par. I would suggest that it is a business that is about ready to close. Read more

Genuine Hotels.com guest review