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Crowne Plaza Kansas City - Overland Park, Kansas City

3.5 stars
12601 West 95th StreetLenexaKS66215United States of America, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Pool
Great pool
Wellness Area
Sufficient wellness & sports facilities
Comfort
Uncomfortable
159See all 159 Hotels.com reviews
From 254 reviewsTripAdvisor Traveller Rating

Crowne Plaza Kansas City - Overland Park, Kansas City

Hotel Info: ‎866-539-8117‎

from $85
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • One Bed, Non-Smoking, Accessible
  • Room, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Poolside
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Suite, 1 Bedroom, Non Smoking (Jacuzzi)
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Kansas City Park Overland
  • Crowne Plaza Kansas City Overland Park
  • Crowne Plaza Kansas City Overland Park Hotel Lenexa
  • Crowne Plaza Kansas City Overland Park Hotel
  • Crowne Plaza Kansas City Overland Park Lenexa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 15 per night

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18,000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Crowne Plaza Kansas City - Overland Park, Kansas City’s small print

Also known as

  • Crowne Plaza Hotel Kansas City Park Overland
  • Crowne Plaza Kansas City Overland Park
  • Crowne Plaza Kansas City Overland Park Hotel Lenexa
  • Crowne Plaza Kansas City Overland Park Hotel
  • Crowne Plaza Kansas City Overland Park Lenexa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 15 per night

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 159 reviews

Crowne Plaza Kansas City - Overland Park, Kansas City
Poor1.0 / 5
They gave away my confirmed room
Our baseball team reserved a block of rooms two weeks prior and got a confirmation number. Being the last one on our team to check in I could not get a room. But others on our team had trouble checking in as well. Apparently they over booked the rooms for memorial weekend which left me stranded since all the hotels were booked In the area. After using my phone to try to find a room for a couple of hours, I gave up. My husband and children had to split up and sleep on the floor of other peoples rooms. If that wasn't bad enough crown plaza offered me nothing in return for this nightmare. Oddly enough I had talked to their front desk two or three different times the prior week to make sure I had double beds. My husband actually stayed the Friday night before in a king, but they said we needed to check out the following Saturday and check back in to get our double beds which they gave away
1 night family trip
Crowne Plaza Kansas City - Overland Park, Kansas City
Outstanding5.0 / 5
The Hotel was fine, but I booked through Hotel.com for a room with two queen beds, but when we arrived the hotel had only a king size. The personnel said that the hotel does not have queen size beds. The first night they sent up cot. Due to medical problems we needed two beds. The manager was very accommodating and changed to a room with two beds.
Romance trip
Crowne Plaza Kansas City - Overland Park, Kansas City
Excellent4.0 / 5
Customer Service Letdown
The poor guy at the front desk was all by himself while there were many people online to check in. I tried to find someone else to assist him. I stopped one lady and she said she would get someone and then she disappeared to her office. Customer Service not a high priority at this location when it was busy and people just wanted to get to their rooms.
Business trip
Crowne Plaza Kansas City - Overland Park, Kansas City
Excellent4.0 / 5
Nice building and room, too many screaming kids
There are a lot of nice things about this hotel, like the sleep number bedding and garden looking interior. We were very pleased with all but the noise level. The staff really needs to tamp a lid down on the children who are in the pool/veranda area at all hours. We found it hard to sleep for the noise level. I guess if you are a family, you are used to it. If you are a childless couple traveling on business, it's almost impossible to get anything productive done. I was trying to work on some editing at 1am at one point, and I still heard the screaming children. Overall, it's a nice hotel, but they need to decide if they are a traditional Crowne Plaza chain hotel, geared more towards business and solo travelers, or a family hotel. The brand sets up certain expectations in the business realm that the continual (different) screaming children do not sustain.
Romance trip
Crowne Plaza Kansas City - Overland Park, Kansas City
Outstanding5.0 / 5
Fantanstic
Absolutely wonderful. A little hard to find with all the construction but well worth it. Love the pool area.
2 night family trip

See all reviews

Crowne Plaza Kansas City - Overland Park, Kansas City

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