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Four Points by Sheraton Kansas City Airport - Kansas City 39.30641, -94.68413
11832 Nw Plaza Cir, Kansas City, MO, 64153 United States
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Guest review summary
- 4.1 Average rating: All Trip Types
- 86% Recommended
- 152 Reviews
- 4.2 Hotel Service
- 4.3 Room Comfort
- 4.0 Hotel Condition
- 4.3 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (152) | 4.1 |
| Business | (29) | 4.2 |
| Romance | (14) | 3.8 |
| Family | (17) | 4.3 |
| With Friends | (10) | 4.4 |
| All Others | (82) | 4.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- ATM/banking
- Complimentary newspapers in lobby
- Fitness facilities
- Internet access in public areas - complimentary
- Parking (free)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary toiletries
- Complimentary weekday newspaper
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Extra towels/bedding
- Free local calls
- Hair dryer
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Microwave (on request)
- Pay movies
- Phone
- Premium bedding
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Smoking permitted
- Television
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Fireplace in lobby;
- Number of floors: 5;
- Number of rooms: 200;
- Restaurant(s) in hotel;
- Swimming pool - outdoor seasonal;
- Television in lobby
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Dogs and cats only | |
| Pet fee charged at hotel/condo |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Four Points by Sheraton Kansas City Airport has a restaurant on site. Room service during limited hours is available.
Guestrooms Guestrooms
King 1-2 People
All rooms include All rooms include
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary toiletries
- Complimentary weekday newspaper
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Extra towels/bedding
- Free local calls
- Hair dryer
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Microwave (on request)
- Pay movies
- Phone
- Premium bedding
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Smoking permitted
- Television
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Wireless Internet access
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Standard Doubles
Two double beds with signature bedding: Four Points by Sheraton Four Comfort Bed. Plump, tailored duvet; plush mattress with pad; two feather/down sleeping pillows; two oversized lounging pillows; decorative pillow. Desk. TV with premium cable channels and pay movies. Phone with voice mail and complimentary local calls. Complimentary wireless Internet access. Complimentary weekday newspaper. Clock radio. Coffeemaker. Hair dryer. Iron. Wake-up calls. Complimentary bottled water.
All rooms include Accessibility featuresStandard King
One king bed with signature bedding: Four Points by Sheraton Four Comfort Bed. Plump, tailored duvet; plush mattress with pad; two feather/down sleeping pillows; two oversized lounging pillows; decorative pillow. Desk. TV with premium cable channels and pay movies. Phone with voice mail and complimentary local calls. Complimentary wireless Internet access. Complimentary weekday newspaper. Clock radio. Coffeemaker. Hair dryer. Iron. Wake-up calls. Complimentary bottled water.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet deposit: US$ 10 per stay
Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
0.5 - 1.0 mi
- Harley Davidson Factory - 1700 yards
1.0 - 3.0 mi
- Kansas City Intl. Airport (MCI) - 2.0 miles
3.0+ mi
- Zona Rosa Shopping Mall - 4.0 miles
- Kansas City Children's Museum - 13 miles
- Granada Theater - 13 miles
- Downtown Kansas City - 14 miles
- Huron Indian Cemetery - 14 miles
- Weston City Center - 14 miles
- City Hall - 14 miles
- Kansas City Memorial Hall - 14 miles
- Worlds of Fun - 14 miles
- Kansas City Charles B. Wheeler Downtown Airport (MKC) - 14 miles
- Olathe Johnson County Executive Airport (OJC) - 32 miles
- Olathe New Century AirCenter (JCI) - 34 miles
- Lawrence Municipal Airport (LWC) - 35 miles
Reviews
Filter by:
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All (152)
- Recommended (130)
- Not recommended (22)
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Reviewed by a Hotels.com guest on Jan 14, 2010
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Convenient Location"
Reviewed by a Hotels.com guest on Dec 1, 2009
Just OK. Clean enough.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by stacy of kansas on Nov 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Nov 24, 2009
Needs improvement in shower area and better towels
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Decent for the price"
Reviewed by a Hotels.com guest on Nov 16, 2009
The bed was very comfortable. Paper thin walls though, so it gets a bit loud during the daytime. Everything about the bathrooms felt a bit small and cramped, and I am a skinny guy. The TV is average and the carpeting should be replaced as it was a bit old and worn, but the King bed was extremely comfortable and made up for the other small downsides. Overall no frills but a comfortable stay.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel especially for the price."
Reviewed by Mike of Kaysville on Nov 12, 2009
I was able to get a great deal on two different nights stay here. I wasn't sure how good it would be because of the great deal. To my pleasant surprise my stay was outstanding both nights.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by keith of auburn Hills on Nov 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"ok than"
Reviewed by bob of joliet on Oct 29, 2009
I read other reviews of the hotel and they were good except for the t.v. Those reviews were right on. Very nice place to stay but the t.v. belonged in the garbage.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Quick Stay"
Reviewed by Co of North Newton on Oct 21, 2009
We had a last minute fly out and we come from 3 hours out of KC so we stayed here and came in late and left early. Had a nice room. The motel is a bit older but not so much to be considered in the stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel for the Cost"
Reviewed by Kelly of Omaha on Oct 15, 2009
I stayed here one other time and was pleased with the hotel for the cost. This time we also went to the Tanners resturaunt attached to the hotel. The food and the waitress were wonderful. Definately a good stay for the cost!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Oct 14, 2009
The Bath tub plug was broke, and I expected a flat screen tv in the room but it was an generic tv.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"nice room"
Reviewed by tricie of memphis on Sep 10, 2009
great room for money very clean i will return nice resturant just love it
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very nice hotel"
Reviewed by todd of garrison on Sep 3, 2009
Front desk lady was wonderful. We got ih town early and called to see if we could check in early and that was fine. Over all it was a great stay and a very nice hotel and our room was great.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel for the amount spent"
Reviewed by Roger of Clinton on Aug 17, 2009
No problem, it was clean and everyone was very nice. It is hard to find if you do not know the area.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Mixed Emotions about my stay!!!!!!!!!!!!"
Reviewed by a Hotels.com guest on Jul 29, 2009
Hotel was very nice and so was staff. However the room was on the 1st floor close to the exit so we heard everything! There was traffic going in and out and every time someone got ICE we heard it. On top of the someone with a loud kid booked a room next to us. This was a trip to relax and we were not able to do that at all. We complain to the Manager and he apologized and made sure that the next stay would be better. He was very professional and nice. For that I would recommend this hotel to everyone. Just try not to get the 1st floor!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 1.0 Room Comfort
- 5.0 Room Cleanliness
"Nice stop on the north side"
Reviewed by Bruce of Saint Louis on Jul 24, 2009
Nice hotel on the north side of KC is convenient to the airport or for passing through from St. Louis on up to Omaha in the morning. Enjoyed my stay.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Expected More"
Reviewed by a Hotels.com guest on Jul 22, 2009
When we arrived, the service was great, but when we asked for a hair dryer (included in the amenities) we got the run-a-round. We had to ask three times before finally going to the desk and actually waiting for a dryer to be delivered. Also, when we sat on the edge of the bed it came off it's frame. The room seemed small and crowded with not much room for our luggage. On our second night, we had to park in the street because there was no parking in the lot.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"very full and very loud!"
Reviewed by a Hotels.com guest on Jul 19, 2009
There was no way we could have known, but the hotel was full with early flight folks and a college fraternity who was having a 15 year reunion. Consequently, it was noisy and crowded. The staff seemed overwhelmed as well...one hostess and one waiter in the restaurant, doing the best they could. The last shouting and door slamming I heard was at 2:30 a.m. and our wakeup call was at 4:30.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Very disappointed. Should have listened to the other reviews."
Reviewed by Dorothy of Nashua on Jul 12, 2009
I was disappointed with my recent stay at The Four Points by the Kansas City airport. The food in the restaurant was overpriced and awful. The internet did not work well and while it was supposed to be free I was charged and then when my daughter went to take a shower the water was brown. They volunteered to move me to another room and it was a better situation.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Restaurant Staff rate "0""
Reviewed by Debbie of Dallas on Jul 9, 2009
If it were not for the lack of attention from the restaurant staff my stay would have been perfect. I had to get the shuttle driver to go get the restaurant attendee to take my money. There was probably three people in the Bar/Restaurant that morning. Poor service. Hotel was great! Restaurant was awful and pricey.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Poorly maintained hotel"
Reviewed by a Hotels.com guest on Jul 9, 2009
Changed room 3 times. Tub faucet didn't work, air conditioner didn't work. Rooms not very clean. Imcompetent staff.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 1.0 Room Cleanliness
"Great Room for the Money"
Reviewed by Bill of Skiatook on Jul 7, 2009
Very friendly and helpful staff, clean comfortable room. Had complimentary parking and shuttle for up to 14 days if you stayed there and were flying out of Kansas City which was very convenient.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Ok"
Reviewed by a Hotels.com guest on Jun 24, 2009
Was a bit disappointed with hotel. Out of the way as far as location.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Good room for the money"
Reviewed by a Hotels.com guest on Jun 22, 2009
There weren't a lot of choices for restaurants close to the hotel but it was pretty nice inside. They gave us the wrong room at first and then gave another family a key to our room. That was a little disconcerting as our 15 year old was in the room alone when they walked in.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great place to stay"
Reviewed by Amber of Excelsior Springs on Jun 21, 2009
We really enjoyed our stay. The staff was really nice and the hotel was very clean. They gave us a free meal to help celebrate our wedding night. We will stay again if the need arises.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very Average A/P Hotel"
Reviewed by Gary of Sarasota on Jun 19, 2009
This was an anonymous place to sleep with nothing at all to make it special or memorable.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Nice hotel for the money"
Reviewed by a Hotels.com guest on Jun 16, 2009
Older hotel on the outside but very nice on the inside. Very good value. dh
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel near the airport"
Reviewed by Rick of Cedar City on Jun 8, 2009
The room was very comfortable and well maintained. It had a more upscale feel than you would expect for the price. It is very close to the airport so was convenient for our departure the next day.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"did not meet expectations"
Reviewed by a Hotels.com guest on Jun 2, 2009
not what I expected from a Sheraton run hotel. The power was off when my son and I returned in the afternoon for some relaxation before going out again. For what I paid, there are plenty of nice options in the same area.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 2.0 Room Cleanliness
"needs some improvement"
Reviewed by a Hotels.com guest on May 28, 2009
Didn't have soap either of the two nights.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Could be an Outstanding Hotel"
Reviewed by Jerry of Stevens on May 28, 2009
The hotel was not posted as a non smoking hotel until I arrived. Otherwise I wouldn't have stayed there.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Room, Nice Price!"
Reviewed by a Hotels.com guest on May 6, 2009
For a last minute reservation and the price it was well worth it!!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Room for the Money"
Reviewed by Bob of Topeka on Apr 5, 2009
The room was very affordable. Four Points by Sheraton was very convenient to MCI (Kansas City International Airport). The room was exceptionally clean and the staff at the hotel and its restaurant were very friendly.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 31, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great value in KC"
Reviewed by a Hotels.com guest on Mar 30, 2009
Awesome staff, very clean and comfortable, and the best value for the money that I have seen in the area.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good for the price"
Reviewed by a Hotels.com guest on Mar 27, 2009
This hotel did it's job; only problem was the mold in the bathroom.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 3.0 Room Comfort
- 1.0 Room Cleanliness
"Good value"
Reviewed by Radene of Sterling on Mar 26, 2009
The only reason we stayed here is because it was the "hot deal of the week." It was pretty cheap for a Sheraton, BUT I was disappointed with a few things. First of all there were dirty, sticky footprints on the bathroom floor. Secondly, their breakfast lingo on the info cards in the room were a bit confusing. I had failed to notice if there was a FREE continental breakfast when we booked the room. On the info card in the room, it said continental buffet and full breakfast buffet or something like that. I assumed the continental buffet was free. Not so. My husband went to eat breakfast, failed to notice their sign with breakfast buffet prices at the restaurant door, and ended up getting a $12 bill for his breakfast. Very ridiculous price for breakfast, but i suppose we're supposed to expect that at a Sheraton? Other than those two things, it was a nice stay. If you can get in on "hot deals of the week," it's worth it.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
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