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  • Ramada Plaza Hotel Grand Rapids
  • All hotels in Grand Rapids, Michigan, United States
All hotels in Grand Rapids, Michigan, United States
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1 room,  2 adults 
Adults Children
Room 1:

Ramada Plaza Hotel Grand Rapids - Grand Rapids

42.91257, -85.58539
3 stars
3333 28th St Se, Grand Rapids, MI, 49512 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $89 $80
available on 05/26/13
Price Match Guarantee
3.7 180 5

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    Ramada Plaza Hotel Grand Rapids
    View Ramada Plaza Hotel Grand Rapids on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Ramada Plaza Hotel Grand Rapids

    • Calvin College Hotels - Grand Rapids 1.4 miles
    • Patterson Ice Center Hotels - Grand Rapids 1.9 miles
    • Kentwood Hotels - Grand Rapids 3.0 miles
    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) Hotels - Grand Rapids 3.4 miles
    • Aquinas College Hotels - Grand Rapids 3.8 miles
    • All landmarks in Grand Rapids

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    Overview of Ramada Plaza Hotel Grand Rapids - Grand Rapids

    Location.
    Situated in Grand Rapids, Ramada Plaza Hotel Grand Rapids is a family-friendly hotel close to Calvin College and Patterson Ice Center. Additional area attractions include Frederik Meijer Gardens and Sculpture Park and Grand Rapids Children's Museum.

    Hotel Features.
    Ramada Plaza Hotel Grand Rapids has a complimentary water park, an indoor pool, and a waterslide. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a business center, a meeting/conference room, and audiovisual equipment. Dining options at this family-friendly hotel include a restaurant and a bar/lounge. The staff can provide event catering and business services. Additional amenities include a spa tub, a fitness facility, and an arcade/game room. Guests have complimentary access to a roundtrip airport shuttle (available on request). Onsite parking is complimentary.

    Guestrooms.
    The 181 air-conditioned guestrooms at Ramada Plaza Hotel Grand Rapids include safes and complimentary newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium cable channels. All accommodations provide desks and phones. Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include coffee/tea makers and irons/ironing boards.

    Image of Ramada Plaza Hotel Grand Rapids, Grand Rapids
    3.7 out of 5 Good (180 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Front desk staff was friendly, and offered information about local eateries and access to the pool. Pool has a waterslide and a game room attached that... was fun for the kids. Beds were not very comfortable, but room was very clean. by Lisa  from Michigan on 04/29/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $80
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Room Non Smoking with 2 Double

    Accessible 1 King Non Smoking

    Standard Room Non Smoking with 1 King Bd

    1 King Bed Non-Smoking Room

    2 Double Bed Non-Smoking Room

    Two Double bed Standard room Smoking

    Family Suite Room Non Smoking

    Standard Room Smoking with 1 King Bed

    Suite King Non Smoking

    Suite 2 Double Non Smoking

    One Double Bed Non-Smoking Accessible

    Suite Room Non Smoking with 1 King Bed

    Two Double Beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • No cribs (infant beds) available
    • American Express
    • Discover
    • MasterCard
    • Visa

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Number of floors - 4
    • Pool table
    • Restaurant
    • Swimming pool - indoor
    • Total number of rooms - 181
    • See more facilities
      • Luggage storage
      • One meeting/conference room
      • RV, bus, truck parking
      • Water park access (complimentary)
      • Waterslide
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Phone
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • ESPN
      • Free Wi-Fi
      • HBO
      • Premium TV channels
    • Services
    • Complimentary newspapers in lobby
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Spa tub
    • View more services
      • Airport transportation (complimentary)
      • Arcade/game room
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Cooked-to-order breakfasts are available for a surcharge and are served each morning in the breakfast area.
    Old Chicago - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a complimentary water park, a waterslide, and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between USD 4.50 and USD 9.95 for adults, USD 3.50 and USD 7.95 for children (approximately)
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    Wristbands are required for admission to Castaway Bay, the hotel's pool and waterslide area. Guestrooms include 4 wristbands, and 2-room suites include 6 wristbands. Additional wristbands are $15 each (based on availability at the hotel). Waterslide hours vary and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Grand Rapids, Michigan, United States
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    42.91257, -85.58539
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    Area map

    A short guide to Gerald R. Ford International Airport (GRR)

    Named in honor of President Ford, who grew up in Grand Rapids, Gerald R. Ford International Airport (GRR) is Michigan's second-busiest commercial airport. Downtown Grand Rapids is about 13 miles northwest. Free wireless Internet access is available throughout the passenger terminal. An observation deck is on the mezzanine level, and most food concessions are in the terminal's Grand Hall.

    see all hotels in Grand Rapids

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Calvin College - 1.4 miles
    • Patterson Ice Center - 1.9 miles

    3.0+ mi

    • Kentwood - 3.0 miles
    • Gerald R. Ford Int'l Airport - 3.4 miles
    • Aquinas College - 3.8 miles
    • Cascade - 4.5 miles
    • Leonardo da Vinci's Horse - 4.7 miles
    • Frederik Meijer Gardens and Sculpture Park - 4.7 miles
    • Meyer May House - 4.7 miles
    • Cornerstone University - 4.8 miles
    • Heritage Hill Historic District - 5.1 miles
    • Holland Park Township Airport (HLM) - 30 miles
    • Muskegon County Airport (MKG) - 37 miles
    • Battle Creek W. K. Kellogg Regional Airport (BTL) - 45 miles
    • Kalamazoo-Battle Creek Intl. Airport (AZO) - 47 miles
    All hotels in Grand Rapids, Michigan, United States
    Reviews
    • All (180)
    • Business (31)
    • Romance (4)
    • Family (20)
    • Friends (5)
    • Other (120)
    3.7 / 5
    Good

    Score breakdown (from 180 reviews)

    • 5.0
      (43)
    • 4.0
      (67)
    • 3.0
      (45)
    • 2.0
      (16)
    • 1.0
      (9)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      3.8
    • Comfort
      3.7
    • Condition
      3.4

    Reviews: Overall

    • < Previous
    • Page 1 of 4
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    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "on our way"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Room was clean and comfortable. Loud noise like a roaring engine in the bathroom so we kept the door shut all night. Restaurant that is attached to hotel was very good. Customer service in both hotel and restaurant were outstanding. Conveniently located near shopping and expressways. Location of our room right next to elevator was probably the reason […] for our only issue of the guy who was trying to get into our room at 3 in the morning. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    julie
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Pretty pricey for a small room....no microwave or refrig......no comp breakfast......would choose Comfort Suites South over this hotel. Renovation and update of carpet and room decor will not change the price comparrisons much.
    Genuine Hotels.com guest review
    Other trip
    May 4, 2013
    karen
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "Convenient to interstate and airport - nice pool"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Front desk staff was friendly, and offered information about local eateries and access to the pool. Pool has a waterslide and a game room attached that was fun for the kids. Beds were not very comfortable, but room was very clean.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Lisa
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "decent deal"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    nothing special.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 15, 2013
    John
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "our stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Had a very good time for the week we stayed the only bad thing I can say about the hotel stay was the unsupervised children in hall ways but they didn't really disturb anybody
    Genuine Hotels.com guest review
    Family trip
    Apr 9, 2013
    Donald
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    THe hotel staff was very friendly and helpful!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Lynn
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Family Trip"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    I thought the pictures of the pool were mis-represented. The pool was much smaller than the pictures presented. The hotel was undergoing updates and our room was partially updated. The room smelled funny I think because of new carpet. The bathroom could have been cleaner.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair
    "I wouldn't call it a waterpark"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Tiny pool with one slide. Way overcrowded. Room was clean.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    jo
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We were very disappointed that the water slide was not open during our stay, as this was why I booked the hotel. Our room was by the pool and smelled of chlorine very badly. Other than that it was a nice place and we enjoyed our stay.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Very satisfactory"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel staff was very nice. Very close proximity to restaurants and Woodland Mall. The room was very clean. My only complaint about the room was that the plumbing seemed a little slow - the shower didn't drain properly and it would take the toilet awhile to flush. The pool facilities were great! Very spacious and there's a game area with arcade and […] pool tables. The continental breakfast was not free. There wasn't even free coffee. My overall rating would have been a 4 if they had had free coffee :) Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    1.0 / 5
    Poor
    "FInd another place to stay"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel does not look anything like the pictures - it is old and really needs to be renovated. The rooms are small and very out dated. I will never stay here again.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Kids had fun at the pool and water slide. When we got in room there where dirty towels already on the floor and stuff under the bed. Also shower had hairs in it and room was dusty. Had to pay for breakfast that was the same stuff you get free at most hotel's. Could not use pool without a arm band 4 come with the room. Its $15 for anyone else even if […] you are not using the slide just the pool. Front desk needed more people working it. But like I said to start the kids liked the pool. Read more
    Genuine Hotels.com guest review
    Business trip
    Feb 26, 2013
    littlemama
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "Friendly staff!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very pleasant stay!!
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    RWH
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Good but not great"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    It was fine but it wasn't that great. It was clean so that's good.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "Wonderful Stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I had a wonderful stay at the Ramada. The staff was friendly and the rooms were clean. The water park was fun for all ages! Old Chicago was convienently located and the bar tenders were very friendly!
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Jenna
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "great location, good family hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The pool and hot tub area, very family friendly, close to good shopping areas
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Walt
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    1.0 / 5
    Poor
    "No bang for our buck"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    we booked hotel because it had a restaurant that offered room service, yet there was no menu in the room, For a hotel that had just be redone, the beds were lumpy and pillows were just bags of cut of foam, very cheap. Very noisy, people running and yelling in the halls. I think i will be going back to the holiday inn, its clean, quiet just a bit out […] of the way Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    jw
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Needs some TLC"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    A good value for the price. We were above the pool and there was a gap 1/4inch wide by 16inches tall) that let in lots of noise and it always smelled of chlorine
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "Looked for a room near Uccello's Ristorante!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Check in needed a bit of a personality check, not very friendly. The rest of our stay was very nice. Enjoyed the connecting restaurant for dinner and the ability to have a drink with dinner, then no driving!!!
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "close to home"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We live in gr and travel right there for a auick getaway. Pool area fun for kids and adults.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    john
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Nice location, at least"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    We were not very happy with our stay. The room was very dark and not very clean. During our second night, the front desk called our room around 11:30 p.m. to ask a question about our reservation. Why would they wait until that time?
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    Katie
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "Good job!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a good experience all around and I would definitely return
    Genuine Expedia guest review
    Other trip
    Dec 15, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Lack of Professionalism"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    We waited in line for several minutes to check in. Then the two employees at the front desk proceeded to argue with each other about how it was being done, as if no one else was standing there. They were very disrespectful to one another. I felt this was completely unprofessional. The exhaust fan in the room was constantly on. There was no way to turn […] it off and it was very loud. We had to close the bathroom door at night and you could still hear it. The location of the hotel was great, but the lack of professionalism by the staff made it a very uncomfortable stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Disappointed
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "Good place for our FTC team"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good price and great entertainment. The slide, pool, and game room, were a big hit with our middle school student First Tech Challenge team #5405 N.E.R.D.S.
    Genuine Expedia guest review
    Response by Ramada Plaza Hotel Grand Rapids Dear Traveler, Thank you for your comments on Expedia. I am glad you enjoyed our pool area at the hotel. It is great to hear the students had an awesome time! Thanks again.
    Other trip
    Dec 10, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair
    "Good location, bad housekeeping"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Urine on the toilet seat, hair in the bathtub, and "mystery mess" on the remote. Gross.
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Probably wont stay there again"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    we aere at the very end of the cooridor, we had a complaint two time for noise level. We had no music playing, no parties, only talking with guest but yet we were asked to be quiet 2 times with the treat of being asked to leave if a third call was rendered. My son has a deep strong voice and even with his normal voice it may appear to seem loud, yet […] I could hear kids screaming throught out the facility. To explai to you how "loud" we were, I slept through the entire thing. I will not rrecommend this hotel to anyone who just wants to enjoy the company of their family. Read more
    Genuine Expedia guest review
    Other trip
    Nov 14, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Adequate"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    While the staff was responsive and friendly and the rooms were clean, the beds were not comfortable, the room safe and reading lamps were not functional, and there was no working blower/fan in the bathroom. I only spent a night, so the hotel was adequate for what I needed.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "good place to stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Second time I stayed there. Easy to get to. Clean. Staff helpful
    Genuine Expedia guest review
    Other trip
    Nov 10, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Clean, comfortable and quiet. Friendly staff.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "Convenient and Comfortable"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    There are certainly a lot of hotel choices in the Grand Rapids area. In fact, there are many that are far more convenient since this hotel rests in the center of a very busy mall area - next to a very busy intersection. However, despite the traffic, we were quite satisfied with our room, the price, and the very nice pool area.
    Genuine Hotels.com guest review
    1 night trip with friends in Nov 2012
    KMB
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair
    "Disappointed"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    Did not feel that this is a 3 star hotel. The bathroom had body hair from previous guests. Parking lot was not well lit.
    Genuine Expedia guest review
    Other trip
    Oct 27, 2012
    TJ
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Toilet seat had stains in it and bath tub matt was badly worn. We were there for one nite.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    N. Richardson
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "great place to stay near airport"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We found our room clean and comfortable. We were visiting family but had an early flight so decided to stay near airport. Not sure what to expect and was pleasantly surprised.
    Genuine Expedia guest review
    Other trip
    Oct 16, 2012
    JLR
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "Shop, Water Fun, Great Restaurant even in the Cold"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great for families with kids ... even though it is cold outside, your kids can still enjoy the warm waters and fun of the indoor water park, indoor video games and shuffle board and more. There's a great Chicago restaurant that is attached. Like to shop? Check out the many, varied stores right nearby, too!
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    Suzanne
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "my review"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    it was short and sweet. pool and connected restaurant were a great fun option and it was not far away from the heart of Grand Rapids.
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent
    "comfortable"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      5.0
    Everything was fine EXCEPT the fact that the room faced the pool, where kids were running around and screaming till 10 p.m. I will come next year at the same time provided I don't have a room facing the pool.
    Genuine Hotels.com guest review
    Trip with friends
    Oct 8, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "Highly reccomended."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I arrived at 10:00 p.m. starving and tired. I was so pleased to find there was an attached restaurant with full menu and reasonable prices. I then retired to my room that was immaculate and the bed was the most comfortable I've ever experienced in a motel. I will stay there again when I come back to grand rapids.
    Genuine Expedia guest review
    Other trip
    Sep 10, 2012
    Gayle
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "No response to request for drain fix"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Two mornings in a row I asked for someone to fix the bathroom sink and was told they would take care of the slow draining sink (10 minutes after brushing teeth water finally went down). It was never handled.
    Genuine Expedia guest review
    Other trip
    Sep 7, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair
    "Disappointing"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    We had a non smoking room that smelled of smoke. No refrigerator in room.
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    2.0 / 5
    Fair
    "proceed with caution"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    There were several things in the room that did not work or were inadequate. We had to ask for additional towels, soap, toilet paper, etc. on more than one occassion. The toilet seat fell off. The chain to the toilet flapper broke; I fixed those thinbgs myself. The sink faucet supplied scalding hot water even when the faucet was in the middle where it […] should be luke warm. The key cards hardly ever worked. We walked back to the front desk to get new ones on several occassions. Read more
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    golden bear
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    1.0 / 5
    Poor
    "will never stay there again"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    i will never stay in another ramada again. a family trip with the children, they had fun. i on the other hand did not . very poor customer service dirty room overall never again.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    tiffany
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    3.0 / 5
    Good
    "Average"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Everything was just ok. One elevator out of service. At least a half dozen hairs in bathtub when I went to shower. That is absolutely disgusting!
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Jason
    US

    Ramada Plaza Hotel Grand Rapids - Grand Rapids
    5.0 / 5
    Outstanding
    "A real review that would matter to you"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I am nineteen and was staying alone in this hotel because I was volunteering at the Deaf and Hard of Hearing Services building at their annual Kids Kamp as a group leader. I live 2 & 1/2 hours away so having a place to stay was a necessity. I wanted somewhere with a pool and hot tube for off times. The room was very nice and clean. The house keepers […] were very kind and sweet. The pool is not big. If you're looking for a lap swimming pool its not it, but for children to be in it is adequate, also the water slide (running hours vary so call ahead) was extremely fun, I tested it out myself along with some other adults and older teens I met there all were having fun. As for food their is the chicago pizza attached prices aren't too expensive. I ate their twice. Spaghetti dinner which wasn't good honestly but their tossed salads with homemade Italian dressing and garlic toast is to die for!!! The hotel is located right next to a woodland shopping mall which is great, the mall is very nice too! Great people and great shops. Overall my stay here was exceptional especially being so young, I was treated very respectful and was helped whenever I needed it. Highly recommended! Read more
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    Bailee
    US
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