"Overall a good experience"
The hotel was overall very good. However, the hot tub was so hot you couldn't get in it and the heated pool wasn't heated. Additionally, I paid for my room in advance through Hotels.com and the hotel still places a $60.00 hold against my credit card when I checked in. They were suppose to release to the hold upon check out and here we are days later […] and the they still haven't released the hold. Read moreGenuine Hotels.com guest review
Absolutely wonderfulGenuine Hotels.com guest review
"Rest and relaxation"
Wonderful stay with a beautiful view. Great location and amenities .Genuine Hotels.com guest review
"honest review of this hotel."
It was a late booking. room smelled of cigarette smoke and didn't look clean but i was too tired to complain. the inside of the hotel looked really old. it was a good location. parking and wifi were good. the free breakfast was actually a $25 voucher at the restaurant next to it. i would not recommend to stay at this hotel.Genuine Hotels.com guest review
Room had funny smell,had to call ask to have room spayed And the pillows on bed had smell like hair products.. Put pillows out on balcony Bed was worn outGenuine Hotels.com guest review
"Black Friday weekend."
Stayed 4 nights with my family. It wasn't too busy and the employees assisted me with what I needed. Good location to everything. The beds were too soft where I was uncomfortable, the kitchen was on the small side and the heater took longer to heat because the seals around the sliding door were worn. But good stay overall.Genuine Hotels.com guest review
"Wonderful, prices decent during the off season."
We were so impressed with the Hotel. We would stay there again. We ate breakfast in the restaurant at the Hotel and it was really wonderful and the staff was excellent. Our daughter and her soon to be husband, who is getting married on the beach in May would have liked to stay two nights after their wedding at this hotel but when they checked it was […] more than they could afford. I have rented a beach house for the week of the wedding and she booked two nights at the Harrison on the boardwalk which was cheaper than this Hotel. Great service but during the peak season it is expensive for those of us on a tight budget. Read moreGenuine Hotels.com guest review
"Holiday Inn Ocean City MD - great experience"
pleasant stay, friendly service.... great pricesGenuine Hotels.com guest review
Wonderful surprise. Everything perfect. The restaurant was wonderful as well. Will return soon for another visit to Ocean Downs and will stay with you.Genuine Hotels.com guest review
This is a hotel in need of updating. Rundown and old feeling. Lobby is odd and unwelcoming.Not like the pictures online. No view of ocean when I had requested one at booking. When I complained they blamed Hotels.com for not communicating that. (I have a copy of my initial reservation that shows I was getting ocean view. I'll never stay there again.Genuine Hotels.com guest review
Went for an Ocean Downs casino night...won enough to do Ruth Chris nearby... So location, location, location... Only complaint about HI was the stained carpet in the room...Genuine Hotels.com guest review
"Will Go Back!!"
The staff was amazing! Nice Hotel that was perfect for a getaway!!Genuine Hotels.com guest review
"great couples' getaway"
most amazing bed and pillows ever, beautiful view of the ocean from the 8th floor. pool area with hot tub was nice and relaxing. bar downstairs had very friendly staff. would definitely recommend!Genuine Hotels.com guest review
"Nice get away"
Hotel is kept as clean and neat as possible, the italian deli an restaurant are a nice improvementGenuine Hotels.com guest review
"Great weekend getawy"
We have stayed at this hotel many times and will stay here again. There is a full size stove and refrigerator in every room, two hot tubs and an indoor pool. The hotel itself has always been clean and the staff has always been friendly. We have stayed in many other hotels in Ocean City and this is one of the best. It's right on the beach and close to […] an indoor mini golf course and a bowling alley which was nice seeing it was cold, windy and rainy when we were there this time. Read moreGenuine Hotels.com guest review
This trip was a weekend get away from my wife and I. Fortionately we are not very picky however the room was a little disappointing because it smelled like an old shoe. The room was on the second floor which barely cleared the treetops an occasion when you would see a wave it was big enough. NOT the ocean front room that I had expected. Overall I would […] rate the room experience as it D D+. I would not recommend this hotel. Read moreGenuine Hotels.com guest review
"Ocean City Trip"
Wonderful stay at this hotel! Kids enjoyed the indoor pool and we enjoyed the spacious room and ocean view. Will definitely stay again!Genuine Hotels.com guest review
"Best Time Ever !!!"
This was truly one of the best hotel stays that I have had in my life. The staff was friendly...quite frankly I am speechless as to how nice they were. I would like to take a minute to say "Thank You" to all of the nice employees at the Holiday Inn that made my trip so unique and special. I will definitely stay there again.Genuine Hotels.com guest review
"Ocean city night"
It was one of the best night in my life The location was imazingGenuine Hotels.com guest review
"Will Not Return"
The woman working the desk was very courteous and helpful. The beds were reasonably comfortable, the room was mostly clean, but the room was outdated and in need of basic repairs. There was chipping paint on the ceiling, the bathroom door did not shut properly, the extra safety lock on the front door did not work properly, and the bathroom fan was very […] noisy. There was also a clear plastic cup on the porch that was filled with cigarette butts. Read moreGenuine Hotels.com guest review
the ambience is very relaxing and the people are accommodating.Genuine Hotels.com guest review
"Grate ocean view"
Grate ocean view, comfortable rooms, and convenient hotel location.Genuine Hotels.com guest review
Always enjoy staying at Holiday Inn in Ocean City. Friendly and respectful atmosphere, excellent host. Need to relax good choice!!Genuine Hotels.com guest review
Very relaxing. Comfortable, everything you need in a room.Genuine Hotels.com guest review
"A five-star hotel by any measure!!!"
To be honest, I was a bit concerned when I saw that this property has only three of five stars, but Holiday Inn Ocean City was simply amazing!!! We had an ocean view room (southern exposure). The room featured a private balcony with sliding glass door. The balcony had a glass table and two comfortable chairs. The room was climate-controlled and had, […] in addition to heat and air-conditioning, an electric fireplace that was attractive and functional. The king-size bed was super-comfortable, as was the sofa and chairs. The kitchen area (!!!! totally unexpected but there is was !!!) had a full-size stove with oven, a large refrigerator, a microwave, a dishwasher and cookware as well as dishes and cutlery. The view was spectacular! And the staff were professional, helpful and friendly! This hotel deserves 5 stars without question!! Read moreGenuine Hotels.com guest review
The room was very clean, spacious and didn't have that funky musty hotel smell. The only downside was not being able to leave the balcony screen door open. We had a non smoking room, but the cigarette smell wafted in from other vacationers smoking on their balconies. I would definitely book here again.Genuine Hotels.com guest review
"Good room and housekeeping but rude front desk"
Paid for this room in advance through hotels.com but front desk froze $25 on my card for incidentals without my knowledge. When I found out, they said they corrected and refunded, but that is still not true, two days later. The room was fine, great ocean view and the housekeeping staff is great. They should promote the housekeeping staff and change […] the front desk staff. Overall the room is at least a 4, but the front desk experience makes it a 3. Read moreGenuine Hotels.com guest review
"Typical beach hotel"
We were very pleased with the ocean front view. We were surprised at the expedient manner in which the staff responded when we arrived and found the hall lights outside our room were not working ... staff responded immediately. The room is typical beach accommodations with the resulting wear from sand and water.Genuine Hotels.com guest review
Did not know about "Cruiser" Weekend event! Then it rained all weekend. Left one night early and when I asked for a credit Christine at the front desk said "NO"! Not "sorry no" or "why?" Very disappointing. I would have returned this coming weekend if offered the 1 night I already paid for! Italian restaurant was wonderful. Great service and food.Genuine Hotels.com guest review
The woman checking me in was rude and quite short-tempered. She was rather abrupt and unfriendly. Accomodations were fine, the Holiday Inn i stayed at in Baltimore later in tbe week was far superior abd staff extremely friendly, it made the Ocean City HOLIDAY INN feek like a Motel 6 in comparison.Genuine Hotels.com guest review
"Great first experience with this hotel."
Fantastic--first time at this hotel and will definitely be back. Hotel staff including front desk, housekeeping and groundskeepers were all friendly and helpful. Room was comfortable, clean and beds were great.Genuine Hotels.com guest review
Everything was wonderful!!Genuine Hotels.com guest review
We were pleased. Will stay again soonGenuine Hotels.com guest review
"Ocean City Mini-vacation"
I set up my reservation on an on-line website. I went to the wrong holiday inn, which was very elegant. The staff called to the other holiday inn, about 6 miles away. When we arrived to the reserved hotel, a staff member asked if I was with another group. It was clear by the demographics that I was not. I jokingly said yes. She then ignored me. The […] front desk staff needs re-training on handling customer that are frazzled and stressed from their travels. She did not adequately answer my questions and I felt unease with the sub-pair handling of my check-in. I asked if there was available beach view, at which time she informed me if I prpe-paided I could not get a beach view.If the room had not been pre-paid, I would have left and stayed elsewhere. There were many vacancies available due to the post summer time frame. Regardless of the poor front desk handling of our arrival-the room exceeded expectations. The hotel offered eating, indoor swimming/jacuzzi,mini-kitchens, and beach access. Read moreGenuine Hotels.com guest review
Older hotel, need some upgrading. It was clean however.Genuine Hotels.com guest review
Very nice, parking was easy, room was very nice and staff very friendly. Would stay there again.Genuine Expedia guest review
"End of Summer Getaway"
Ocean City was a nice getaway for us that was roughly 10 hours away. The beach was very nice and not so crowded at this time of year. The ocean was very rough during the afternoon hours with lifeguard restrictions due to the rip current. We drove a few miles to the boardwalk attractions in the evenings, but had the option of taking the bus at a reasonable […] price. I believe many of the folks from our hotel opted for the bus. This was our second visit to Ocean City. The first being over 30 years ago. We found the city to be clean and felt safe during our stay at the Holiday Inn. Read moreGenuine Expedia guest review
Need new beds ,otherwise nice place very clean and nice friendly staffGenuine Hotels.com guest review
We vacationed with a toddler for a few days and the hotels was perfect for families. There is an indoor pool and outdoor pool. An arcade and direct beach access. The view is beautiful. Will definitely stay here again! Highly recommend.Genuine Expedia guest review
Nice ocean views even from a lower floor (3rd). Only one comfortable chair in the room. The couch was horrible to sit on to read or watch the TV. The bed was not very comfortable to sleep in and the AC was not strong enough to cool the room enough.Genuine Expedia guest review
"Great great location"
Loved the view of the ocean from our balcony. We were able to walk the beach all the way to the board walk. Took a bus back howeverGenuine Expedia guest review
resturants in facility were great. view was nice.Genuine Expedia guest review
Clean room with lots of amenities. Enjoyed the pool and hot tub. Very happy with free breakfasts and a hot buffet vs a continental breakfast. Pleasant staff.Genuine Expedia guest review
"Nice but pricy"
In house restaurant was top notch Italian. Hotel was average, bed and pillows where terrible. Not what I would of expected for the price paid.Genuine Expedia guest review
Booked through Expedia with the request for a beach front view which my itinerary said I had and when I arrived I was on the first floor facing north looking at a building right across the street and the hotel said I couldn't upgrade because I went through Expedia! I won't do that ever again.Genuine Expedia guest review
"All in one"
Good location and has restaurant, bar, pool, beach all right there. Pool can get a little rowdy if you have children but overall not a big problem. Staff was very nice.Genuine Hotels.com guest review
We were told breakfast was included and they told us it was not and found out all too late as they gave us our gift cards the night we were leaving so this was very bad and cost us far more than what we would have spentGenuine Hotels.com guest review
"Good for adults. Not kids."
Room was clean but carpet was old. The outdoor pool was always packed with drunk adults. Not a good place for kids. Back exit to beach was stairs only. Arcade was old and broken. Gym was not a gym. Few weights and a crappy universal machine. Not enough handicap parking. They made to arrangements to help.Genuine Expedia guest review
The room on the first floor facing the ocean (but the view was blocked by the sand dunes that was the only negative part) was just exactly what we needed. My toddler could just get down from the patio to the sand area and play while we stayed on the patio enjoying. Great services. Clean roomGenuine Hotels.com guest review
"Great Stay at Ocean City"
While hotel is older and could use a little upgrade, it is a very nice property with everything to make your visit to the Ocean City beach a great time. Hotel is lacking nothing including large clean room & bath, game room for kids, pool w/ bar and food, plenty of chairs and only a few steps from a great stretch of OC beach. The best kept secret is […] restuarant on the property, Touch of Italy. I've eaten Italian food everywhere including Italy and this food ranks up there as the best even if a little higher in price range than some may like but well worth the price making this Holiday Inn a Great place to stay. And you can purchase many foods & deserts to take to your room for later or breakfast? Read moreGenuine Expedia guest review
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