Holiday Inn Somerville

Hotel was nice but there were holes in the wall in the bathroom

Genuine Hotels.com guest review

It was fine. It was a short trip - we arrived on a Tuesday around lunchtime. Left the hotel quickly after checking in to go to the Tufts campus, returned Tuesday night before dinner, went back out for dinner in Medford (Davis Square), and returned to sleep. When we left the hotel early Wednesday morning to return to Tufts, we did not return to the hotel. […] The hotel nor the location was not extraordinary but more than satisfactory. The room rate seems a bit pricey for what we got. At a better rate, I would stay there again. The room was clean and fine and the two beds were comfortable. We did not use any of the hotel amenities. Read more

Genuine Hotels.com guest review

Has free parking....a great find. Lots of TV channels! Loved the bar and food served there Useful when one was in a hurry or did not care to dine alone. Personnel okay nothing special. Hated the airconditioning system. There was no thermostat. Room was always super icy cold or way too hot and blower was very loud. Did not sleep because we were up and […] down all night turning ac on when we got hot or off because we were freezing. Pillows-tho labeled "soft" and "hard" not very comfortable as they were a little square type and felt pretty much the same. Room was clean and well stocked. Read more

Genuine Expedia guest review

good location.nice view from 9 floor-sun rise. No replacement note papers and pen and tea. Good coffee.we stay 4 nights.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very clean, comfortable room and hotel. We hope to return.

Genuine Hotels.com guest review

Clean, extremely comfortable room and hotel. We were so pleased we returned the following week!

Genuine Hotels.com guest review

Nice, clean hotel, friendly service, many guests. We came with car, but the T (orange line) is quite close. There is a small fridge and coffee/ hot water machine in the room, so we didn't have breakfast there. The kids liked it. Yes, we will come back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The pillows n furniture was old torn down, the food was bad, the shuttle service made me wait for 45 mins to pick me up two miles down the road, everytime i called said he is on his way, the cab service they r affiliated with for the same destination charged me 10 one time 15 the other n 37. When questioned said this is the shortest way. Did not have […] any creditcard payment. Read more

Genuine Hotels.com guest review

The location is great, parking is free, and the facilities are clean well-kept. Getting a snack at night was a little problematic because the two staff in the dining room spoke very little English.

Genuine Expedia guest review

Hotel is in a run-down neighborhood and it is not worth the amount being charged. Most of the staff were not friendly at all and cleaning crew were not thorough. In fact they did not clean my room at all on one day.

Genuine Expedia guest review

I think the hotel room needs some repairs done to it, the wall outlet that the coffee maker is plugged into, needs to be secured to the wall, there is patchwork that was done to the wall paper that is visible, the restuarant at this hotel is unbelieveably slow, and the entire staff needs to be more hospitable to their guests.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent! I will go there again!

Genuine Hotels.com guest review

We were very comfortable there and the staff was amazing!

Genuine Hotels.com guest review

Surprised how nice the hotel and room were. Would stay here again and also recommend it to others. The front desk clerk Jonathan was very friendly and helpful as were everyone we dealt with. Good walk to the subway but you can also take the bus to it. Overall good location because the subway allows you to access any part of the city. Food and drinks […] a little pricey. Read more

Genuine Hotels.com guest review

This place looked marvelous on the outside, but plain in the inside. Rooms were small and simple and a bit dusty. Other than that the hotel was pretty cclean, and remember to ask for the nonsmoking rooms. The hotel is a 10 min walk from the subway into downtown which is great. Not a lot of food options around though. A bit overpriced, but in a good […] location. Read more

Genuine Hotels.com guest review

furnishings in the hotel need to be refreshed and/or refinished.

Genuine Expedia guest review

I enjoyed my stay at the hotel. The room was quite clean however the ceiling did have a long cracks in it. The one thing that I was displeased by was their shuttle did not provide transportation to the airport according to the lady at the desk. She said they only provided shuttle for tourism locations. Aside from that OK. Ohh and their pool was gre […] at! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We felt The Holiday Inn Somerville provided a merely adequate service during our stay. The front desk staff was friendly and helpful; however, the rest of the service was not impressive and efficient. The room was small and had a stale smell. We traveled with three children; we requested a roll away bed in our room and paid for it in advance. While […] on arrival night, the front desk staff had to make three calls to get someone responsible to bring the bed to our room. Once the bed was rolled into the room; the staff was not prepared to set up the bed for us. I had to ask him to do so. The service of the hotel’s restaurant was slow as well. Another incidence was that the day after we checked out; my son realized that he left his sunglasses in the room. Since we were still in the area; we called the hotel’s lost and found. It took a while for us to actually speak to someone there; their response was really slow. The only happy ending was that we did get the sunglasses back. I don't think we will stay there again nor do I intended to recommend this place to anyone. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front staff is not friendly. They should take courses in customer service.

Genuine Expedia guest review

We really wanted a non-smoking room but when we booked we were told they were sold out. The breakfast was included in the price of the room which we could either get the buffet or off the menu, as well as free parking and free wi-fi, a big bonus. The water ran from the toilet throughout the night and the beds just were not as comfortable as our sleep […] number bed we have at home. we drove to the subway and parked across the street for $5.00. I would not want to drive to downtown Boston and the subway is the way to go just remember if you are going outbound or inboound. Read more

Genuine Hotels.com guest review

Loved it...half the price of downtown..away from crowd but a short bus ride to main area

Genuine Hotels.com guest review

Everything was great with the Holiday Inn Somerville except the location as it is being almost 2 miles north of Cambridge downtown -of course, that explains the reasonable prices. There is a bus going to MIT or Harvard Square but it was not very convenient. I had to walk for half an hour but I was ready for that. The hotel in general was great. Very […] clean and upscale room. I ordered food to my room, it came in less than 20 minutes (though it was around 5pm, not a busy time) and it was tasty. I would strongly recommend this hotel, if walking to downtown is not a problem for you or if you have a car. Read more

Genuine Expedia guest review

Was just ok for one night...neighborhood is just ok...good for our purposes.....staff was nice and breakfast was free...nothing to write home about....microwave was unavailable, and $15 per night.... no issues with non-smoking rooms...parking was abundant....close to Boston sites..

Genuine Expedia guest review

They allow indoor smoking.. the room was billed to have a sleep sofa.. the mattress was worn and flat as a pancake.. next day we left the linens on the floor and closed up the sofa. The maid left them there. The restaurant was less than disappointing, even a simple breakfast was lacking.

Genuine Expedia guest review

wiring for iron behind chair (lamp was plugged in) very loose and wiggly. tv shorted out also - I would check all of the wiring if it were my home. broken outlet, etc.

Genuine Expedia guest review

The hotel and room itself was very nice. But on the website it states that they have a spa that they don't have. The pool was very nice though. Also the restaurant had poor service and food.

Genuine Hotels.com guest review

I booked this hotel based on star rating and advertised proximity to Universities in Cambridge. The closeness may be related to how the crow flies, but not at all by car or walking - not that I believe that I would reach any of the schools alive if I walked in the neighborhood... The surrounding neighborhood is downright shady, so don't even consider […] this hotel unless you have a reliable car. The hotel's building is OKish - a la par with older Holiday Inn properties. The only nice part of the hotel is the newly-renovated pool, but check on its limited opening hours! Service is very poor, hotel food is bad, and managers are rude. My recommendation is to spend a few extra dollars for a Cambridge hotel and save yourself a lot of aggravation. Read more

Genuine Hotels.com guest review

Very friendly staff, made me feel welcome! Offered the codes for access to the internet without my having to ask. I had a very relaxing one night stay, and unfortunately couldn't take advantage of more of their services. I look forward to staying there again when I can extend my stay. The bed was comfortable, as I had a king all to myself, and the […] bathroom was really nice. The room was quiet, which was so important to me. I stayed on the 8th floor. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was lousy. We got no sleep the last night because of a party next door, which began at 2AM. We complained to the front desk but nothing happened. We called again and the front desk actually argued with me saying they could not find a party. I can barely hear the front desk over the phone because the party was so loud! I told them to come to my room […] because the party must be there since it is so lound in my room. Anyway, even after the front desk finally found the party it continued. Additionally, when we atre in the restaurant the service was absent. At one point no one who worked there was even in the dining room and we sat for about 10 minutes before someone actually took our plates away. Read more

Genuine Hotels.com guest review

The hotel was basically OK, but we were put in a smoking room on a smoking floor because they were out of non-smoking rooms. It's been decades since i've had to stay in a smoking room.

Genuine Expedia guest review

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Genuine Hotels.com guest review

A good place to stay. Very close to Harvard and MIT where we visited. We bought the breakfast with the room and it is worthy since we have three people. Room is clean although the bed is too soft. Overall is good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

every good service and condition. nice location as well

Genuine Hotels.com guest review

I wish we knew that the pool and hot tub were closed for renovations before I booked this hotel. We would have chosen a different hotel, so that was 1st disappointment. 2nd disappointment came when my husband and I ordered supper in the hotel restaurant. I had ordered the Bourbon Steak tips but received a burger because apparently our waitress didn't […] hear me. I was starved so just kept the burger instead of waiting another 20 minutes for cooks to remake my meal. No compensation was offered nor given. I ordered strawberry shortcake to go. Got to our room, took out the desert, and no silverware was included. Sent my husband back down to the restaurant for silverware, and he decided to order apple pie warmed with ice cream to go. He came back to our room, opened up his pie and it hadn't been warmed up. Our room heater didn't work very well either. Read more

Genuine Expedia guest review

Nice place to stay but it would have been nice to know that the pool was under construction before we booked.

Genuine Hotels.com guest review

The room and bed were very comfortable. I would definitely stay there again.

Genuine Hotels.com guest review

I would have rather slept in the subway. Floor was soaking wet, and there was a foul odor. Staff was extremely rude, and it was not a comforting stay.

Genuine Expedia guest review

The location, within 10-15 minute walking distance from the Sullivan Square Station (Orange Line) is very convenient. The hotel was generally clean and quiet. Their were small plumbing and lighting issues, but that can happen anywhere.

Genuine Expedia guest review

We stayed at the Holiday Inn again because it was a very comfortable room at a great price. Everything in Cambridge and Boston is reasonably close and you don't have to pay Cambridge prices for this hotel. Very comfortable room with enough space to spread out. To bad the hotel isn't oriented to have a view of Boston but none the less our 9th floor […] room was quite and that is with neighbors on both sides. Plesant staff if you ever have a problem they are quite helpful. Read more

Genuine Hotels.com guest review

never stay there again have never been treated so badly by holiday inn anywhere before

Genuine Expedia guest review

I love this hotel but I don't seem to be in the rewards program though I signed up for it.

Genuine Hotels.com guest review

Friendly Service

Genuine Hotels.com guest review