"Retirees in play"
The hotel is not far from the subway station. It looks like recently tastefully renovated. High floors offer a nice view of the city.Genuine Expedia guest review
Response by Holiday Inn Boston Bunker Hill Area Thank you!
This hotel looked new every where. If you have children the pool area is awesome we had a blast hanging out. The complimentary breakfast was very good too, great way to start our visit to BostonGenuine Hotels.com guest review
"Not a nice neighborhood but impressive internally."
The room service was poor. Requested to provide teabags but never received. Noicy air conditioning. Bath drainage poor. Restuarant staff very curtious and nice. Pool nice. Gym nice.Genuine Expedia guest review
"Great Family Hotel"
Pool/game area was great, staff was friendly. Close to metro station.Genuine Hotels.com guest review
WE were pleasantly surprised on the quality and size of room we were given. The room is very spacious, the bathroom clean with an outside vanity. It must have been recently remodeled and done quite well. We did not eat there, but we found the location to be advantageous to our travels around Somerville. No T stop nearby that I know of, but I wouldn't […] hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Location Facilities Service"
Having stayed in the past at the HIExpress in Cambridge, this HI in Somerville was significantly superior in every way. Even though the locus of our visit and activity was in Cambridge, this location was worth the extra minute or two in getting around. Parking was excellent. We arrived at 3 pm and were registered in 60 seconds flat! Our room fully met […] expectations - clean, cool, comfortable, refrigerator, WiFi (no connectivity problems). Warning to Expedia customers, breakfast is NOT included so the open table for a family gets to be 'pricey'. Rated service a 4 because it took repeated requests to get coffee (at least 20-25 minutes); the self-service canister was empty when we arrived and never was refilled. We were not the only ones griping about the coffee. Only on our last day was there a complimentary coffee station in the lobby. We were not the only ones who went across the street to purchase chain coffeehouse! We didn't use but noticed there's a pool with family poolside movies shown in the evening! Read moreGenuine Expedia guest review
"Nice hotel with free shuttle"
Had a great time. Clean and comfortable room with nice pool and area for kids.Genuine Expedia guest review
I have to comment on the staff, especially in the restaurant. My son and I have food allergies. I called the restaurant to see if there was something they could do or if we could bring in our breakfast so we could eat with the whole family . The manager actually put new pots aside for our use only so we could eat with the family. When we entered the […] restaurant, the staff knew already informed of our needs and did everything to help us. The hotel was over all well kept and close to the orange line train station (3 blocks). Read moreGenuine Hotels.com guest review
"coul it been beather"
i pick a room for five . and my son sleep in the floor. room for five there are only two beds so why avertice the amount of people that fits in a room on line.Genuine Expedia guest review
"Nice, clean rooms"
Renovations have added a lot to this hotel. The redesigned dining area is cozy and fun, and the remodeled rooms are clean and fresh.Genuine Hotels.com guest review
Not good.Genuine Hotels.com guest review
"If need be definitelly will stay again"
Stayed there with my friend, room was more then i expected. Clean, neat, spacious, very well furnished. Location was not great but cannot really complain, because train station was 5 minute walk away and three stops away from the center of Bostos. If i ever visit Boston again eould stay in Holiday inn Bunker hill again and have reccomended this Hotel […] to my friends already. Would have beed super nice if the breakfast was included in the room rate but they were charging $11.99 per person for buffet. Thanks Read moreGenuine Hotels.com guest review
EnjoyableGenuine Hotels.com guest review
the shuttle bus is very helpful!!!Genuine Hotels.com guest review
Was awesome :)Genuine Hotels.com guest review
"Poor Service Masked by a Modern Look"
Wi-Fi is awful. Constantly disconnecting and no speed. Definitely not sufficient for business travelers trying to get work done. Restaurant menu is overpriced for the poor quality food and room service lacks understanding of the term "service". However, the hotel is within walking distance of Sullivan station.Genuine Hotels.com guest review
"Not much for the money"
Pros: clean, relatively inexpensive (for Boston) Cons: asked for a wake up call two days - neither occurred; requested a taxi for pickup on my my day of departure - did not happen; Internet connection, while included in the price of the stay, has been unreliable both times I have stayed here; bathroom faucet leaks.Genuine Hotels.com guest review
Hotel staff was very kind with us.Genuine Hotels.com guest review
Overall great experience, no problem of any sort.Genuine Hotels.com guest review
Booked through Expedia. Was given a room with double beds and my reservation was for 4 adults and 1 child. A cot could not fit in room. We were switched to a room with king bed and sofa pullout which still didn't accommodate us comfortably. Not sure if this is error by Expedia or hotel. The hotel was fairly clean, staff was fairly helpful. Also thought […] I saw upon booking that breakfast was included but apparently not through Expedia. Took advantage of shuttle service to Faneuil Hall which was a great perk and a free service. Overall, was an okay stay Read moreGenuine Expedia guest review
This hotel is such a hidden gem. Everything is updated to a sophisticated modern look! The staff was extremely friendly and the rooms were very clean and spacious! We had a great stay!Genuine Expedia guest review
"Wow! What service!"
I have never been at a hotel where the staff was friendlier. They really made us feel at home. As a travelling family, the recreation room and free kid meals were a big plus. We had a great stay!Genuine Hotels.com guest review
"Nice very clean updated hotel"
We came to visit colleges in Boston. We had a very good experience with the hotel. Our room looked brand new and very clean. We loved padded mattresses and comfortable pillows. Very pleasant and helpful staff. Free parking was very useful. Hotel is in 5 min walk from T, but there is also a shuttle from hotel that took us to and from T, and they even […] drove us to aquarium. We will definitely stay there again. Read moreGenuine Expedia guest review
"Good Location and Cost x Benefit"
Its met our expectationGenuine Hotels.com guest review
"Nice hotel and pool area."
Staff not very informative or very helpful. They did not know basic directions to landmarks and were very slowGenuine Expedia guest review
"Staff needs more training"
Service from the front desk and in the new restaurant was poor. The front was nearly completely unhelpful if not missing. On two separate occasions in the restaurant my server either completely forgot I was there and went to do other things like bartend. When I ordered lunch on a Saturday they didn't even give me a drink or tend to me in any way. They […] sat me down then began talking to other employees. The newly re-designed hotel looks great! They just need to train their employees a bit more to match the level of the hotel. Read moreGenuine Hotels.com guest review
"A Mixed Bag"
This hotel is only a 6-7 minute walk to the subway. The walk isn't scenic. It isn't scary either. Our room was clean and comfortable for the most part, but we received no housekeeping at all one day when we left the hotel around 11 a.m. and returned around 11 p.m. We had to call 3 times for fresh towels and then they only brought one! There were three […] of us in the room. On the plus side, the shuttle service was good and the people at the front desk were friendly. Read moreGenuine Hotels.com guest review
"Bargain two minutes north of the city"
Staff was friendly and room was good. I only wish there were queen beds instead of just 1 king or 2 double, as we were traveling with 3 young grandsons. Pool area has games, basketball, and a rock-climbing wall. Subway is a short three blocks from the hotel. We were able to use public transit and avoid rental cars or taxis, allowing us to see and do […] (and afford) more. We had wonderful pizza just across the street from the hotel. Read moreGenuine Hotels.com guest review
I loved it overallGenuine Hotels.com guest review
The rooms in this Holiday Inn are great and I am sure that this hotel has the potential to be good, but the staff were not openly friendly and ultimately it was overpriced. The convenience to the hwy was nice, but the only place worth visiting within walking distance is The Tavern at the End of the World.Genuine Hotels.com guest review
"food and housekeeping marginal"
I stayed three nights. Housekeeping did not even show up to make my one of the days or take away my Caesar salad container from their restaurant the entire time I was there. The food at the hotel was marginal. My coleslaw was warm and crab cakes extremely greasy. Additionally, the next morning my cream curdled in my coffee when I poured it in from […] the "complimentary" area. It would have been nice if one of the room's windows opened as well. Read moreGenuine Expedia guest review
"Nice hotel but staff was disappointing"
My wife and kids (3) and I stayed here to do a few days of Boston sightseeing. Our experience overall was fairly decent. One glaring issue while leaving dropped my rating a notch. First of all, I will tell you I booked this hotel because of a limited number of choices for a "last minute planning" trip. I, like I imagine most other people, was very leery […] of staying in East Sommerville Mass. It has a lousy reputation on the internet and the locals have renamed it Slummerville. This worry turned out to be totally baseless upon actual experience. Sure, it looks like it might not be the very best of neighborhoods at first glance but after checking in I took a little walk after dark to see if we were going to be safe walking to the very nearby metro station (Sullivan Square on the much maligned orange line). The first thing I noticed was that there were locals, young women in fact, out after dark jogging and coming home from the subway alone. That right there says things probably aren't that bad. In fact there were all sorts of people out after dark apparently not worried about crime. Like with any area, keep your attention on your surrondings and don't be quick to judge. The hotel was pretty good. clean large rooms with plenty of power outlets. Bad experience with check out when front desk tried to charge me twice for one day's breakfast even though it was obvious on the bill it was a duplicate, had to make him get the signed receipts to believe me. That cost them. Read moreGenuine Expedia guest review
I stayed one night at this hotel with 4 teenagers. Rooms were clean, staff was helpful. The neighborhood isnt the greatest but I never felt unsafe. It is really close to the Sullivan Square T stop which is very convenient.Genuine Hotels.com guest review
Smells old; staff always were watching us; it needs show ticket to get breakfast even though I had paid for 5 people, had a hard time to get breakfast to 5th person for a kind hotel rule; I had spent 5 days before on Homewood suits and it was a chock the difference between a nice hotel and holiday inn. So never more I will pass this frustrated experience […] again. Read moreGenuine Hotels.com guest review
"great hotel near logan airport"
booked this hotel online so was not sure what i was getting. so pleasantly surprised, the hotel was wonderful with a great indoor pool/playroom. they offered free parking with a free shuttle to any destination within 3 miles of the hotel. the shuttle took me and my girls (6 and 12 years old) to quincy market/faneuil hall and promptly picked us up when […] i called to hotel. all staff was pleasant and helpful and kids 12 and under eat free (bonus!). the room was very nice with a king bed with sleep couch, very confortable bed! i would definitely recommend to anyone, the price was right. Read moreGenuine Expedia guest review
"In from Chicago.."
The room and hotel was great, but our visit there was a lot of construction going on under our room and the pool was closed for maintainence. I would reccomend this hotel.Genuine Hotels.com guest review
"Good option if you are visiting cambridge area"
TV was broken but other than that it was a fine stay.Genuine Hotels.com guest review
"Problems with the key"
Had some issues entering my room and front desk/security was a bit unwelcoming (sorry I disrupted his rest), but door device was out of chargeGenuine Hotels.com guest review
"not quite cheap enough to be worth the hassle"
This is where you stay when all other options are unavailable. It's a bit of a haul (about 4-5 blocks) from sullivan T stop, so with luggage that's a consideration. The neighborhood is very working class and without any charm (or real restaurants, etc), so it's a place to sleep ONLY. I found it a bit expensive for what I got, but it was clean and quiet. […] In retrospect, I would have paid slightly more to be better located. I do not think the value outweighed the location. Other parts of Somerville are much more hip. Read moreGenuine Hotels.com guest review
This is a Holiday Inn as you would find in many places. It is close to a subway station and bus stop, but the area is not interesting at all. My main complaint was the constant traffic noise which made it difficult to sleep. I could also hear people in the next room.Genuine Hotels.com guest review
"Close to Charlestown and the price was affordable."
Just a one night stay and the room was comfortable and clean with free internet.Genuine Expedia guest review
"Nice place to stay."
Nice place to stay, parking lot was roomy for the Boston area, easy to get to, handy to Cambridge area.Genuine Expedia guest review
"Overall a good, comfortable hotel"
Hotel staff and front desk not very friendly at all - didn't ask how our stay was when we checked out. When we checked in, we had to ask for directions to our room. Our kleenex box and coffee were not replenished for the next day's stay, so we had no coffee or tissues in our room. We were supposed to have a queen-size pull out sofa in room which when […] we got to room, we found out was not there. Luckily, we did not need it. Read moreGenuine Expedia guest review
"Overnight in Boston"
Nice hotel. Free parking and close walking to the T and bus system. Staff was courteous, but gave wrong directions to us.Genuine Expedia guest review
"My trip to Boston ruined."
water is not flowing smoothly in the bathroom. Internet was not working at all. Hotel staff treats you as a stranger.Genuine Expedia guest review
The room was very clean, spacious and staff was very professional and nice. the breakfast buffet is avergae and over priced plus they include the gratuity for just handing you a check.Genuine Hotels.com guest review
"Great for business travelers"
Comfortable large rooms, good for business travelers.Genuine Expedia guest review
"Very nice hotel walking distance from the T"
This a very pleasant and, by Boston standards, inexpensive hotel. The staff was pleasant and the room clean and comfortable. Combine that to it being located within 3-4 blocks from the T and its almost unbeatable for families on a budget. The proximity to public transportation means that you can be in the heart of Boston in 20 minutes and avoid paying […] huge parking fees at all attractions. Read moreGenuine Expedia guest review
"Needs more TLC"
Had to go to 4 ice machines to find one that worked. No decaf coffee available in the morning, generally too high priced for this kind of service.Genuine Hotels.com guest review
"close to Sullivan Sq. station, clean, nice"
Though the immediate neighborhood is lacking in character and services, this hotel is within a 5 minutes walk to Sullivan Square Station (Orange line), making it convenient to access downtown Boston. The hotel is also very clean, provides Bath & Body Works shower amenities, features a 24-hour gym, and offers shuttle service within a 2-mile radius.Genuine Hotels.com guest review
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