My room was off in no-man's land far from the elevators. The carpet was old and stained and badly in need of replacement. The staff were all very helpful and friendly, however.Genuine Hotels.com guest review
Hotel was not well signed, I passed it 5 times before I find this place!Genuine Hotels.com guest review
"Okay for 1 night passing through"
The hotel was okay for one night. We were exhausted from packing up a house to put furniture in storage before a move to another location the next day. We had to stay overnight, so we decided to order room service. It took several calls (about 20 minutes worth) to get someone to answer the phone. Once we finally got someone to anser, the food was delivery […] in 20 minuts and it was just cooked and hot. There is an italian restaurant on the premises and that is what the evening room service consisted of. We had fire grilled pizza and it was very good. It was too late to sample the pasta dishes. My only complaint was the shower water was not very hot. Other than that the hotel room was clean and very quiet. Read moreGenuine Hotels.com guest review
Too expensive for one nightGenuine Hotels.com guest review
Too expensive for one night.Genuine Hotels.com guest review
"Use a traditional map"
If you're going to stay here, get printed out directions using Mapquest or Google. For whatever reason, using your iPhone GPS will take you to a TGIF's down the road. This wouldn't be such a huge inconvenience if said road were not Route 1, and impossible to simply turn around on. I spent an additional 90 minutes getting to this hotel, and the staff […] were not very helpful in giving directions. As this is an ongoing issue, I was a little confused as to why they weren't prepared with simple and ready directions from the Friday's. Overall, service was under par at the hotel, and at the Carrabba's restaurant adjacent. Read moreGenuine Hotels.com guest review
"Great, clean hotel just outside of Boston"
Would definitely recommend. Its a little hard to find if you're not familiar with the area. Look for the Carabba's and you'll find it.Genuine Expedia guest review
"visited with sister"
I was exstreamly pleased with the Holiday Inn Hotel in Peabody. The restaurant adjacent to the Hotel was superb as was the breakfast at the Hotel. I was very glad that my location was close to my sisters house whom I came to visit with, and the directions that were given to me to get there, by the Hotel management.Genuine Hotels.com guest review
"Convenient to major expressways and north suburbs"
Comfortable rooms at a hotel located very near several major highways - good for visiting places like Salem as well as Boston and Cambridge.Genuine Hotels.com guest review
waited and given wrong rooms. odor in room. no fridge. cleaning service tried to enter room before check out time without knocking. i do not recommend!Genuine Hotels.com guest review
"Good place to stop over and to see Salem"
I stopped here overnight on the way back from Maine with my baby daughter, husband, and in-laws. When we checked in, they had been catching up from a broken washer-dryer situation and didn't have both rooms ready with linens right away, but were very nice about it and we were all situated within 20 minutes. Also, I was expecting a fridge in the room […] (which is usually pretty standard, I thought) so I could refrigerate the baby's milk, but there wasn't one. I called the front desk and they brought one up right away, which was fantastic. The room was clean and the bed was really comfortable. Overall, it wasn't quite as nice as other Holiday Inns I have stayed in (for example, the door was sticky in the frame and the connecting door between our rooms didn't work and the handle broke off) but overall it was great. And the staff quickly and happily accommodated all our requests. We spent the afternoon looking around Salem, and the hotel is just a short drive from there, as well as a good stopping point between Maine and New York. Read moreGenuine Hotels.com guest review
"Nice hotel close to hwy."
Clean room with comfortable bed. I suggest people who is looking for a hotel which is easy to find and close to high way.Genuine Expedia guest review
Overall our stay was nice. The employees were kind, And the hotel was presentable. The employees didn't seem to go out of their way to make our stay any better, but there wasn't anything I could really complain about.Genuine Hotels.com guest review
"not very good"
The rug was very dirty in room 320, in the bath the shelf was off the wall in the tub area, there was only 1 face cloth for 4 people, not enough bath towels. the pillows were very odd, small size Like they put the stuffing from a bigger pillow in a smaller case.This was our first time using this hotel, probably will not be staying there again.The men […] at the front desk were nice. Read moreGenuine Hotels.com guest review
"Cushions not pillows"
I was disappointed to find cushion-sized uncomfortable pillows. The room and bathroom were fine but the carpet was dirty.Genuine Expedia guest review
"close to college drop off"
We didn't spend much time at the hotel. Clean easy access. Tricky navigation to restaurants. Drove up, slept, unpack college students went home. affordable and cleanGenuine Hotels.com guest review
"Nice lobby, so-so rooms"
1) The lobby is nice and clean, bright and with nice furniture. Staff was pleasant. 2) The indoor swimming pool was clean and had plenty of seats and tables around it. The water temperature was much too high. Like a warm bath 3) The breakfast in the cafe was okay but overpriced. 4) The attached restaurant/ bar was great with good food at reasonable […] prices. Decent wine selection but few draft beer choices. 5) The hallways and stairways to the rooms were NOT good. The carpets were in need of shampoo and the stairwells were just dirty! 6)The rooms were OK. I wanted a room with a refrigerator but was told none were available. Room telephone was dead, no dial tone! Called the restaurant for room service using my cell phone. Water pressure in bathroom sink was non-existent. Difficult to even rinse a toothbrush! 7) Restaurant room service in the evening was fast, warm, and delivered cheerfully. 8) Read moreGenuine Expedia guest review
"Easy to find"
Very nice room, clean,staff was very friendly and helpful, will stay here againGenuine Hotels.com guest review
"it was fine"
Clean room,tv,wifi,fitness room, friendly staff. Pool that we would not go into because of the cloriene. Needs continental breakfastGenuine Hotels.com guest review
"Hotel Quick Stay"
Difficult to find as the area roads are quite confusing. Helpful, courteous staff. Rooms need some maintenance. Painting, sink drain clogged, soiled rugGenuine Expedia guest review
HOTEL WAS RIGHT OFF THE HIGHWAY AND CLOSE TO THE GOLF COURSEGenuine Hotels.com guest review
It was "ok" The room phone unit did not work at all and the room door didn't want to close properly. Surprisingly food in the Italian Restaurant next door was quiet decent!Genuine Hotels.com guest review
My stay is for business and it was wonderful for sure.always will be back here to stayGenuine Hotels.com guest review
"convenient and straightforward"
Hotel was exactly as advertised. Just fine for the convenience we needed.Genuine Hotels.com guest review
Although the room was clean there were brown stains on the carpet. We were dissapointed that the wi-fi did not reach our corner room. I notified the desk and was told we could get wi-fi in the lobby. The breakfast was not included and expensive for what it was.Genuine Hotels.com guest review
"Convenient to Cape Ann"
In general, this Holiday Inn was nice. Our room was very clean and spacious. It was also very quiet when we stayed. Unfortunately, the pool did not seem clean. It was cloudy and green and the floor of the pool had dirt on it. Also, the wifi signal on the 4th floor seemed very week. It took all 3 of our devices quite a while to check emails, etc. But, […] other than those two issues, we enjoyed our stay. The bed was comfortable and the TV did not need to turned onto max to hear it. Read moreGenuine Hotels.com guest review
The staff were pleasant and professional. The hotel was in a state of repair as we walked to our room. Our shower still had the writing on the walls for measurements. The bed was very firm but, sleeping was not a problem.Genuine Hotels.com guest review
"Affordable rate and good access to Glouster etc."
Comfortable room. Very clean and staff helpful. Good breakfast options. AC great. Bedding very good.Genuine Expedia guest review
"OK, witha few fixable problems. Slept well."
The door to the room stuck hard every time I needed to open it. Needed assistance each time. The room was clean, attractive and cool on a hot night. It was convenient. Room service did not deliver at the appropriate time. Had to go tot he restaurant when they did nor come. We were in a hurry so that was difficult. The folks who worked there and the […] folks in the restaurant were courteous and welcoming. Read moreGenuine Expedia guest review
Clean room with very good rates for the location.Genuine Hotels.com guest review
"Good room, spacious"
Just a short stay, but everything was fine. Spacious room in good condition. Location on Route 1 is convenient, but a little tricky to get into and out of.Genuine Hotels.com guest review
"Good Hotel Overall"
Only stayed one night, and mostly for sleeping. Wanted to visit Walden Pond (from Thoreau), but MA has 2 of them and I was near the wrong one. LOL Everything was fine, clean, comfortable, very easy to get to if heading North, not so easy south. Good HD TV, most channels and several premium all HD, only issue was plumbing, sink and tub both barely drained. […] Would stay there again, if visiting something nearby! Read moreGenuine Hotels.com guest review
I had a fantastic stay. The staff was friendly and helpful. The room was beautiful and roomy. The bed was perfect, clean and big. It location was great. Close to Salem which is where I wanted to visit. I would definitely stay here again.Genuine Expedia guest review
"Quick overnight stay"
Water pressure was terrible which is such a pet peeve of mine, hotel was clean, staff was friendly. Was there less than 24 hours so it suited our needs. Location is difficult, major road way with large median where you can't turn around and made it diffcult to navigate. We passed the hotel and had to drive way out of our way to turn around, pass the […] hotel again to get to the right side of the road. Read moreGenuine Expedia guest review
"I don't recommend this place."
Great by staff was pleasant. The stay was not so pleasant. There were many students staying there and very noisy in the halls. Hard to sleep. I know that the staff cannot be everywhere, but they should have seen this one coming. Overall, it's something that I would not expect from a Holiday Inn.Genuine Expedia guest review
"Good hotel, average location"
The hotel was good, with a great pool & fitness center. Having Carrabba's next door made dinner easy. Not much within walking distance, really need a car.Genuine Hotels.com guest review
"Close to Gloucester"
I was happy with my choice of a Holiday Inn. I can count on cleanliness and great staff, and I was not disappointed. The staff was able to accomodate my early arrival. A pleasant stay.Genuine Expedia guest review
"Hotel close to Boston and Salem"
Nice and friendly staff, very comfy bed. Although the coffee pot was missing in our room, and the internet was verrrrry slow! But overall I would give it a thumbs up.Genuine Expedia guest review
"Nice Place for a quick Getaway"
I had read good and bad reviews of this hotel, so I was a little iffy but it was exactly where we wanted to be for our little getaway. The hotel was quiet, the staff was friendly and it was convenient. It *was* a little dated in the decor, but if I recall the area well, it's been there for a while. Some day they should update the decorations. Aside […] from that, I have no complaints. Read moreGenuine Expedia guest review
"Inconvenient location for the traveller"
While room was clean & staff service helpful and curteous, I think this one in Peabody tries too hard to be 'stylish' at the expense of real functionality - no draws in room other than 2 shallow ones like a desk draw, 2 ottomans given in a already-crowded room size, and NO SHUTTLE SERVICE AT ALL.Genuine Hotels.com guest review
"OK for a quick overnight."
They cleaned the coffee out of the lobby by 9AM. No free breakfast, no newspaper. Things we are used to when traveling. They must cater to people who are at conferrences there or something.Genuine Hotels.com guest review
"OK place to stay"
Room was clean, beds were small (full size instead of queen size) but comfortable. Hotel is older so the room doors did not close easily and walls were thin, it was noisy at times. Breakfast was not great and certainly not worth the extra $10. Staff was extremely nice though, pool area was OK.Genuine Hotels.com guest review
"Solid hotel. Nothing crazy here."
Everything was fine. Place was a bit hard to find and for whatever reason, I got an early wake up call every morning despite specific requests to not have one.Genuine Expedia guest review
"Nice hotel for visiting upper easter Mass."
Nice, very clean room, friendly staff at the front desk. I have no reservations to recommend this hotel. The price was a bit high, but we booked it at the very last moment for the Salem celebrations, so it was kind of expected.Genuine Expedia guest review
"avoid if possible"
The room we booked was not what we recieved,construction was going on next door,and we smelled paint and whatever all night. We booked thru expida so they could care less,and we paid more thru expida then people comming in off the street,between expida and the hotel it was terribleGenuine Expedia guest review
Overall the hotel is very clean and staff is very helpful. The one double bed mattress wasn't good at all whereas the other one was perfect. Besides a sore back, everything was fine.Genuine Hotels.com guest review
"Close to sights"
Personel was nice and welcoming. Very clean comfortable room. Parking lot barely had parking which was annoying.Genuine Hotels.com guest review
When I travel I stay at Holiday Inns. I've always been welcomed as a member and there has always been complimentary coffee and snacks. There was no mention of being a member and, at this particular HI, there were no amenities at all.. Just a room and bed... The other local hotels have the amenities I look for from HI at the the same rates. A little […] disappointing! Read moreGenuine Hotels.com guest review
"Expected passable, experienced very good!"
I expected a lot less from a Holiday Inn. It was updated, clean and very comfortable. It far exceeded my expectations and I imagine probably is a lot better than other options in the area, particularly for the price.Genuine Expedia guest review
"Conveniently located between highway junction"
The hotel had some renovations occuring, which was a minor issue. The overall quality of the hotel is very good.Genuine Hotels.com guest review
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