"Don't go by the pictures..."
This hotel ranked among the worst. Room was dirty and rugs were filthy and sticky. Beds seemed extra small and the mattress was in desparate need of replacement! Never again Holiday Inn!!!Genuine Hotels.com guest review
"GPS led us astray!"
Used hotel address-- A bit frustrating when the GPS led us to the on-ramp for I-95 instead of sending us to parking lot, but one, twice around the congested intersection of Rte 1 and I-95, we did finally end up at the hotel ... Arrived 1 hr early but desk clerk could not explain clearly that the room was not ready yet. I believe it was a "language barrier" […] problem: she just said "there is no room for you"! after a few minutes of frustrating discussion, she finally said "your room is not ready yet." THAT was OK, I knew we were early and NOW I understood what she initially meant! I replied, "no problem! we'll go find some coffee and be back in an hour!" Read moreGenuine Expedia guest review
"One night stay. Comfortable and event-free."
One night stay. Comfortable and event-free. Right by route 1 and very close to I-95. EAsy on and off.Genuine Expedia guest review
nice busy place - several large parties both evenings that did NOT disrupt my stay. kind of antiquated AC/Heating unit; other than that the room was greatGenuine Hotels.com guest review
"Good Pool, Dirty Carpet"
The indoor pool was a hit with our 6 year old. So was the ice cream vending maching. The smurfsized pool towels and the dirty carpet in our king bed suite was not so nice. The disorganized breakfast set up also needs a lot of help. The hostess and waiters were scattered all over the place without any coherency or sense of order. There was a massive […] breakfast line forming while 8 tables were still littered with used dishes and napkins. The staff was super friendly, just lacked the ability to simultaneously juggle waitressing, bussing, and hosting. We will probably try a different hotel with an indoor pool the next time we visit Peabody, MA. Read moreGenuine Hotels.com guest review
Didn't realize there was going to be an additional 50$ depisit they are going to hold for 5 buisness days from being deposited back into my account.Genuine Hotels.com guest review
Loved the hotel, Carraba's right next door was a bonus!!Genuine Hotels.com guest review
Staff were courteous and rooms were clean and comfortable. However, the walk from the front desk to my hotel room on the 3rd floor, the hallways smelled like feet and dirty laundry.Genuine Expedia guest review
room was clean, everyone was helpful, would stay againGenuine Hotels.com guest review
Very comfortable bed and very friendly staff.Genuine Hotels.com guest review
"A+ all around"
I am very impressed with this hotel. Great service, great room for a great price and the free breakfast was very good. My daughter had a dance convention in Boston and this hotel was perfect. Breakfast start time was very convenient and my daughter loved the pool! Would stay again.Genuine Hotels.com guest review
"Nice hotel, but"
The pillows were hard and square vs. rectangular in shape, not comfortable.Genuine Hotels.com guest review
"Not bad, but not what I expected."
First, if you're like me and not knowledgable about Massachusetts, this isn't actually in Boston. It's about 30 minutes by car outside of Boston (nearly 2 hours if you rely on public transportation). The hotel itself is nice and clean but where it's located is not exactly the kind of place you can move around free. It's off a super busy road, and there […] aren't a whole lot of places to go to/see near it. But the staff and hotel were lovely. I'm just not in love with Peabody. Read moreGenuine Hotels.com guest review
Great time!! Pool was clean & warm!! Breakfast was great. Pillows in the room too high for me..Bring your own!!Genuine Hotels.com guest review
Water pressure not good and not hot .Genuine Hotels.com guest review
Stayed overnight here with my boyfriend and our one year old son in the king suite before we went to the aquarium. The gentleman at the front was very friendly and our room was awesome! We will def be back!Genuine Hotels.com guest review
Nice place, old style full-service hotel. Pleasant staff.Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Boston - Peabody Thank you for your review. At the Holiday Inn Peabody we value our guest reviews as an opportunity to better the services we provide. Rooma Manager Carlos
Clean, comfortable and good serviceGenuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Boston - Peabody Thank you for staying with us at Holiday Inn Peabody, we appreciate your review and hope that you will chose to stay with us again the next time your in the area. Rooms Manager Carlos
the bed was really uncomfortable. But the room was pretty, clean and roomy.the woman at the reception desk was so very helpful - she made all the difference.Genuine Hotels.com guest review
Room smelled like it had been a smoking room. Beds were great but pillows terrible. Carpet was badly stained. No fan in bathroom? Minimal number if stations on TV.Genuine Expedia guest review
"Nice hotel and very helpful staff."
Only downside is the location as you have to drive to get to any place to eat other than the breakfast café or Italian restaurant. route one is a divided highway and a little trickyGenuine Expedia guest review
"Great location, thats all about it"
The room can be a little bigger. when we booked it we said we will be 4 people. a two queen size beds were expected instead they were double beds. the reception was clean and helpful, We had to ask for extra towels since the setup was not taking into account the 4 of us.Genuine Hotels.com guest review
"Ok hotel for the price, good luck finding parking!"
The hotel itself is not bad, it is reasonably priced and comfortable. The major problem is that it is in the same parking lot as a popular food restaurant. If the hotel has a booked event, like a wedding, it is nearly impossible to find parking. When the restaurant is busy and there are extra guest due to am event, "creative parking" is the only way […] to go. Read moreGenuine Expedia guest review
"not the best"
Well, when we got there we didn't have adjoining rooms that were requested and didn't have accomodations for the 8 guests. good thing 2 didn't show up. we did have a very nice suite but then when we checked out they said no additional charges on our bill but we were charged a fee of $25 for the fridge and microwave that were already in the suite which […] I found out later on the bank statement. :( Read moreGenuine Hotels.com guest review
"Waste of $"
Staff was rude, unfriendly & more interested in their personal phones then helping a couple from Florida on vacation. Asked for dinner recommendation while checking in & they told us to google places. Later that night my wife wanted an extra blanket so I called front desk & 30 minutes later I called again & front desk told me they were out. This was […] in October not February so I went & found somebody from house keeping & they went & got a blanket for me. We stayed in room 152 & the carpet needs to be replaced. You can see the hotel had tried numerous times to clean the numerous stains without success. I should have asked for my money back when they told me to google restaurants but we were tired after traveling all day so I didn't. The only good thing I can say is they have friendly housekeeping & a nice pool, but being from Orlando I wasn't there to swim in the hotel pool. Read moreGenuine Expedia guest review
"Excellent Hosts! The staff was most helpful."
The staff made recommendations for local restaurants, as well as best ways of to get around the city - transportation-wise. Hospitable and kind !Genuine Expedia guest review
"Decades Past Its Prime"
Paint falling from ceiling, wallpaper missing from walls, price gouging techniques applied during World Series week, chipped paint on woodwork throughout building, no comp. breakfast, generally poor value.....Genuine Expedia guest review
"Boston business trip"
it was short stay and was okay.Genuine Hotels.com guest review
Staff was pleasant enough, but the roo, did not have the proper remote to see all the channels and they were unable to rectify the situation. I was unable to see a pbs doumentery to which I had been looking forward.Genuine Hotels.com guest review
We stayed at the Holiday Inn Peabody on our way from CT to Maine because it was close to Salem. We arrived a little after 9 pm and were directed to park behind the bldg. I was a woman traveling alone with children and was creeped out at this "behind the bldg" entrance, and again by the guy smoking cigarettes by the door telling me I didn't need my key […] to get in the bldg. I keyed into my room and noticed an icky, used tissue crumpled on the sink with something black on it. The most annoying part was that I could not get the heat to work and it was in the 30s in the night. The wall unit heater made a lot of noise but only pushed out cold air. We were only there for a few hours but paid upwards of $200 for this room. This hotel is wanting. Read moreGenuine Hotels.com guest review
"Visit to GE Lynn"
It is a pleasant stay to select this motel for an overnite stay. The business trip required attendance early in the morning and with the motel in the close proximatey of the plant it was an excellent choice. An excellent italian restaurant is next door and offered an excellent choise for dining.Genuine Expedia guest review
"Difficult to Access"
The hotel was ok for the price but VERY difficult to get to due to constant heavy traffic. I wasted time making U turns or being forced to drive 2 miles further to turn around.Genuine Hotels.com guest review
My room was off in no-man's land far from the elevators. The carpet was old and stained and badly in need of replacement. The staff were all very helpful and friendly, however.Genuine Hotels.com guest review
Hotel was not well signed, I passed it 5 times before I find this place!Genuine Hotels.com guest review
"Okay for 1 night passing through"
The hotel was okay for one night. We were exhausted from packing up a house to put furniture in storage before a move to another location the next day. We had to stay overnight, so we decided to order room service. It took several calls (about 20 minutes worth) to get someone to answer the phone. Once we finally got someone to anser, the food was delivery […] in 20 minuts and it was just cooked and hot. There is an italian restaurant on the premises and that is what the evening room service consisted of. We had fire grilled pizza and it was very good. It was too late to sample the pasta dishes. My only complaint was the shower water was not very hot. Other than that the hotel room was clean and very quiet. Read moreGenuine Hotels.com guest review
Too expensive for one nightGenuine Hotels.com guest review
Too expensive for one night.Genuine Hotels.com guest review
"Use a traditional map"
If you're going to stay here, get printed out directions using Mapquest or Google. For whatever reason, using your iPhone GPS will take you to a TGIF's down the road. This wouldn't be such a huge inconvenience if said road were not Route 1, and impossible to simply turn around on. I spent an additional 90 minutes getting to this hotel, and the staff […] were not very helpful in giving directions. As this is an ongoing issue, I was a little confused as to why they weren't prepared with simple and ready directions from the Friday's. Overall, service was under par at the hotel, and at the Carrabba's restaurant adjacent. Read moreGenuine Hotels.com guest review
"Great, clean hotel just outside of Boston"
Would definitely recommend. Its a little hard to find if you're not familiar with the area. Look for the Carabba's and you'll find it.Genuine Expedia guest review
"visited with sister"
I was exstreamly pleased with the Holiday Inn Hotel in Peabody. The restaurant adjacent to the Hotel was superb as was the breakfast at the Hotel. I was very glad that my location was close to my sisters house whom I came to visit with, and the directions that were given to me to get there, by the Hotel management.Genuine Hotels.com guest review
"Convenient to major expressways and north suburbs"
Comfortable rooms at a hotel located very near several major highways - good for visiting places like Salem as well as Boston and Cambridge.Genuine Hotels.com guest review
waited and given wrong rooms. odor in room. no fridge. cleaning service tried to enter room before check out time without knocking. i do not recommend!Genuine Hotels.com guest review
"Good place to stop over and to see Salem"
I stopped here overnight on the way back from Maine with my baby daughter, husband, and in-laws. When we checked in, they had been catching up from a broken washer-dryer situation and didn't have both rooms ready with linens right away, but were very nice about it and we were all situated within 20 minutes. Also, I was expecting a fridge in the room […] (which is usually pretty standard, I thought) so I could refrigerate the baby's milk, but there wasn't one. I called the front desk and they brought one up right away, which was fantastic. The room was clean and the bed was really comfortable. Overall, it wasn't quite as nice as other Holiday Inns I have stayed in (for example, the door was sticky in the frame and the connecting door between our rooms didn't work and the handle broke off) but overall it was great. And the staff quickly and happily accommodated all our requests. We spent the afternoon looking around Salem, and the hotel is just a short drive from there, as well as a good stopping point between Maine and New York. Read moreGenuine Hotels.com guest review
"Nice hotel close to hwy."
Clean room with comfortable bed. I suggest people who is looking for a hotel which is easy to find and close to high way.Genuine Expedia guest review
Overall our stay was nice. The employees were kind, And the hotel was presentable. The employees didn't seem to go out of their way to make our stay any better, but there wasn't anything I could really complain about.Genuine Hotels.com guest review
"not very good"
The rug was very dirty in room 320, in the bath the shelf was off the wall in the tub area, there was only 1 face cloth for 4 people, not enough bath towels. the pillows were very odd, small size Like they put the stuffing from a bigger pillow in a smaller case.This was our first time using this hotel, probably will not be staying there again.The men […] at the front desk were nice. Read moreGenuine Hotels.com guest review
"Cushions not pillows"
I was disappointed to find cushion-sized uncomfortable pillows. The room and bathroom were fine but the carpet was dirty.Genuine Expedia guest review
"close to college drop off"
We didn't spend much time at the hotel. Clean easy access. Tricky navigation to restaurants. Drove up, slept, unpack college students went home. affordable and cleanGenuine Hotels.com guest review
"Nice lobby, so-so rooms"
1) The lobby is nice and clean, bright and with nice furniture. Staff was pleasant. 2) The indoor swimming pool was clean and had plenty of seats and tables around it. The water temperature was much too high. Like a warm bath 3) The breakfast in the cafe was okay but overpriced. 4) The attached restaurant/ bar was great with good food at reasonable […] prices. Decent wine selection but few draft beer choices. 5) The hallways and stairways to the rooms were NOT good. The carpets were in need of shampoo and the stairwells were just dirty! 6)The rooms were OK. I wanted a room with a refrigerator but was told none were available. Room telephone was dead, no dial tone! Called the restaurant for room service using my cell phone. Water pressure in bathroom sink was non-existent. Difficult to even rinse a toothbrush! 7) Restaurant room service in the evening was fast, warm, and delivered cheerfully. 8) Read moreGenuine Expedia guest review
"Easy to find"
Very nice room, clean,staff was very friendly and helpful, will stay here againGenuine Hotels.com guest review
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