All hotels in Sarasota, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1540 Ben Franklin Dr, Sarasota, FL, 34236, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 1,217 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    4.5
4.0 / 5Excellent
"Excellent location on the beach!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is an older hotel but in great condition. Almost takes you back in time in a good way! The food was tasty and the pool was nice and heated. Forest was very helpful everyday helping us with our beach chairs and towels.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Resort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the Sandcastle-most amazing beach with lots of amenities. The resort is a funky and older but still in good shape. The combo of the beach and close proximity to St. Armand's Circle make it a perfect choice.
Genuine Hotels.com guest review
4 night romance trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Unhappy with winter stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
The temperature at night was very cold and the room was colder than outside. A heater was brought in but it was inadequate to heat the room. My son stayed in a different room with the same problem and he "froze" all night. The air conditioning blows directly on the bed. The desk staff said the system is either AC or heat. I asked they put on the heat and the answer was, it takes 4 hours to change over and that it would be 80 outside during that day. This was a terrible night for me and my son. Everything else about the hotel met my highest expectations.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Cynthia
US
3.0 / 5Good
"Reasonable rates on the beach"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice place. No wow factor. Service was average. Employees were friendly and courteous. Great beach that is well maintained.
Genuine Expedia guest review
Other trip Dec 29, 2014
Tom - Wisconsin
US
4.0 / 5Excellent
"Christmas vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We went there to spend Christmas with my son. Had a great time.
Genuine Hotels.com guest review
3 night family trip Dec 23, 2014
Julia
US
3.0 / 5Good
"Good value for the area. I would stay again."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Staff was very accommodating, shuttle service to St. Armand was really nice. Free bikes were in great shape. The beach was amazing. Can't give the staff enough praise. The food at restaurants was good but on par with the prices in town, which are very expensive. Next time we will do aome shopping before we arrive, at least for breakfast and lunches. There is so much to do in Sarasota. The Asolo theater and Ringling museum are a must.
Genuine Expedia guest review
Other trip Dec 25, 2014
ron
US
5.0 / 5Outstanding
"Gorgeous Sunsets"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place right on the beach. Gorgeous sunsets. Good food and a nice pool. Great place for the money.
Genuine Hotels.com guest review
4 night romance trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel but needs some updating."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had 3 rooms for the family. It would have been nice if they could have put the rooms together. The hotel is very comfortable walking around the grounds. The staff is nice , the hotel is clean but it does need some updating , especially the bathrooms. Overall, it was very enjoyable.
Genuine Expedia guest review
Other trip Dec 7, 2014
jeanne
US
5.0 / 5Outstanding
"Best Deal on Lido Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Best Location ( on the beach right next door to the Ritz Carlton Beach Club), friendly dedicated staff, great pool area, and most reasonably priced hotel on Lido. This is not a 'fancy' resort, and the hotel has a retro feel (the main hotel was built in the 1950's as one of the fist on Lido Beach and additions were made until the 80's). The Sand Castle was part of the Helmsley Resort Empire and was in trust for many years following Leona's death. It was allegedly willed to her dog Troubles who finally passed away (three years ago?). This is a wonderful property with a colorful history. Rumor has it that at midnight you can hear the ghost of Leona berating the staff in the kitchen or swimming laps in the pool. The Queen still stands guard.
Genuine Expedia guest review
Other trip Dec 6, 2014
Joe
US
1.0 / 5Poor
"We did not stay."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Room was filthy we left. Carpet stained. Not vacuumed
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
3.0 / 5Good
"Great location, dirty showers."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was in nice shape. The location is great - a short car ride or nice walk to St. Armand Circle with shops and restaurants, and right on the beach. The room left something to be desired, but I was there on a quick mother/daughter trip, so we didn't spend much time in the room other than to sleep. My only real misgiving about the room was the bathroom. The faucets were covered in grime and mildew, and I didn't feel comfortable taking a shower without my flip flops. Staff was friendly. All in all a nice place with an excellent location.
Genuine Hotels.com guest review
4 night family trip Nov 23, 2014
Stephanie
US
2.0 / 5Fair
"Will not return"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Updating and cleaning is drastically needed. You only good quality is your staff - all were friendly and accommodating.
Genuine Hotels.com guest review
1 night family trip Nov 20, 2014
Neil
US
2.0 / 5Fair
"Old, old, old!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is in dire need of a total renovation. Everything is old, except for the lobby, which seems to have been refurbished. Old bedsheets, old towels. Rusted shower curtain rods, graying bedskirts. The pool has seen better days. I can't believe they charge a daily "resort fee" in addition to the daily rate.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is in a great location. You are right on the beach and walking distance to great shopping and restaurants. If you choose not to walk, the hotel runs a free shuttle service.
Genuine Hotels.com guest review
2 night romance trip Oct 28, 2014
Christopher
US
4.0 / 5Excellent
"Mother-Daughter Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had a great mother-daughter getaway with my daughter. The hotel staff were very friendly. The location on the beach was beautiful and it is close to St. Armand's Circle shopping and restaurants. The pool area and the outdoor eating area where we had breakfast were very nice, There are cute Tiki huts by the beach and cabanas available. The price was reasonable especially compared to other hotels in the area. The property is older. They seem to be doing a great job.
Genuine Hotels.com guest review
1 night family trip Nov 21, 2014
Wendy
US
5.0 / 5Outstanding
"Great Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just returned from a 6 night stay at Sandcastle. There is not one bad thing I can say about our stay. The big heated pool is wonderful and the beds are very comfortable. Location is great being right on the beach. Room was nice and clean everyday. Everyone was friendly. Lounge was great for breakfast and dinner. Would highly recommend this hotel and would stay there again. Thanks Sandcastle for an enjoyable week on Lido Beach.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
3.0 / 5Good
"Had much better experience for this price."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Tiny bathroom, dated structure in less than average condition. The faucets were old and hard to turn on,beds were average at best. Nice beach,nice pool, great cafe. The price was 25% more than other area properties with much more to offer with beaches and simolar amenities
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Attila
US
5.0 / 5Outstanding
"Childhood memories revived - fabulous beach locati"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We read the reviews of Sandcastle and booked it anyway and were pleasantly surprised, as our Gulf facing room was perfect. We spent two fabulous nights here, enjoying the sound of the waves just outside, good company from other friendly guests, plus the complimentary shuttle to the quadrant shops/restaurants.
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Sheldine
US
4.0 / 5Excellent
"Nice hotel on the beach with several amenities."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Mattresses were a bit hard for us, this is a vintage hotel, but well maintained. Beware there is an resort fee added for each day that covers beach chairs, towels for beach use, 2 pools and other amenties. Over all happy. A five minute drive to St Armand's circle with restaurants and shopping. Nice beach
Genuine Expedia guest review
Other trip Nov 20, 2014
Bruce
US
4.0 / 5Excellent
"Older style motel on the beach: loved it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
In the evening, we opened the door to listen to the surf rolling in. No streets and no long walk between our room and the Gulf. The parking garage and elevators make for very easy access. The little bathrooms could be updated but its clean. The room is sufficiently large to enjoy and certainly comfortable ... far more so than the newer "loft" type rooms. Sarasota's Lido Beach is a charming and in some ways reflects Florida of 30 years ago. Doesn't feel so commercial. Sarasota and St. Armand's Cirlce feels like a little Boca Raton from years ago except the people are a whole lot nicer (mostly midwesterners).We will return.
Genuine Expedia guest review
Other trip Nov 20, 2014
Michael
US
4.0 / 5Excellent
"Beach Time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful stay. Perfect location near shops and right on a beautiful beach. Grounds perfect, two pools and gulf! Restaurant wonderful for breakfast outside or poolside. Nice beach cabanas or umbrellas. Staff took care of every need and were friendly and courteous.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jeff
US
3.0 / 5Good
"Decent hotel for a budget stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel location is far and away the nicest feature - it is located right on the ocean at Lido beach. On the plus side: 1) The room was clean 2) The staff was very friendly and helpful. 3) The pool area looked pretty nice and was nicely heated (unfortunately, due to the weather we didn't get a chance to enjoy it) On the down side: 1) The hotel looks like it is about 10 years overdue for a renovation 2) The restaurant food left a bit to be desired - we used room service for breakfast the pancakes were rubbery 3) They don't really tell you about the "shared" balconies - I was walking around the room naked until I realized that the people in the room next door shared a balcony with us. They also seemed rather surprised when they walked out and found us sitting on the balcony. The room was about $180 for the night, so it wasn't exactly a steal, but pretty reasonable for the location compared to some of the other hotels in the area. However, not sure I'd stay there again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Enjoyable Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Housekeeping staff went above and beyond by transporting my husband's walker to the parking garage as I was pushing his wheelchair and would not accept any gratuity for this service.
Genuine Expedia guest review
Other trip Nov 20, 2014
"Carole
US
4.0 / 5Excellent
"Great cheap experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was affordable, on the beach, so relaxing, the food was not expensive at all, the staff very friendly, I gave it 4, because some areas are under maintenance....
Genuine Expedia guest review
Other trip Nov 20, 2014
Fao
US
5.0 / 5Outstanding
"Excellent location, clean, friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff is very friendly, room was clean and Maria always brought extra coffee when we told her we were big coffee drinkers. Watched dolphin and pelicans from our balcony. Lovely beach, lots of amenities! Have stayed at the Sand Castle often and am never disappointed!
Genuine Expedia guest review
Other trip Nov 18, 2014
Debra
US
4.0 / 5Excellent
"Sarasota First Timer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, staff was friendly and plenty of activities
Genuine Hotels.com guest review
2 night trip with friends Nov 11, 2014
Edward
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Was on vacation with my sisters.. great location, beach was fantastic. The rooms are shabby and beds rock hard. updates need to be made here. Other than that..... The staff is top notch, The pool bar staff.. excellent.. the beach staff especially Brad!!!! My sister go stung by a stingray, and he was soooooooo amazing. Thank you so much Brad.
Genuine Expedia guest review
Other trip Nov 17, 2014
mary
US
5.0 / 5Outstanding
"Location, Location, Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very relaxing resort right on the beach. Friendly staff, poolside entertainmnet and ammenities galore. We have been coming to this hotel for 5 years and each year it gets better!
Genuine Expedia guest review
Other trip Nov 17, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable, low-key, convenient...with a fabulous"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for two days and our room was on the second floor with a gorgeous view of the beach (great for people and penguin watching.) The coffee shop food was ample and adequate (although the service was a tad slow) and it was fun to watch a big crow hop on a table, extract a container of jelly and fly away with it in his beak...and he came back for a second one! While the place is not in its first youth, to put it nicely, we enjoyed our stay very much!
Genuine Expedia guest review
Other trip Nov 16, 2014
betsy
US
4.0 / 5Excellent
"Great value and location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location and very comfortable and convenient. We were also pleasantly surprised by the food at the restaurant.
Genuine Hotels.com guest review
1 night trip with friends Nov 9, 2014
Michael
US
4.0 / 5Excellent
"One rude employee away from 5 stars."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The view was awesome! The location is perfect. Our entire stay was great until we ran into Nancy at the front desk. Very rude.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
Ryan
US
2.0 / 5Fair
"Overnight stay"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The air quality was bad The TV was not working
Genuine Hotels.com guest review
1 night romance trip Nov 5, 2014
William
US
4.0 / 5Excellent
"Hotel needs work but good deal."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great location.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
Thomas
US
4.0 / 5Excellent
"A Real Beach"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
location. location. location...Yes, the walls are paper thin and you may hear your neighbors talking on their cell phones and the rooms have dingy carpets (due to the sand) but this place is where you wanna be. a fine pool and patio spills right out onto a beautiful beach to play and watch the sunset. The resort fee ($25/d) is a bit steep but a day but you'll forget about the cost soon after you begin your lounge. It's a very quick drive to St. Armand's Circle or the restaurants of downtown Sarasota. I've stayed here twice and I'll stay here again. Free parking.
Genuine Hotels.com guest review
4 night business trip Nov 1, 2014
Paul
US
4.0 / 5Excellent
"LOCATION, LOCATION, LOCATION"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Great location, but be sure and ask for a beachfront room, highest floor is best! Beach is close and easily accessed, sand is nice and packs just right for sand castles. The hotel, as so many have noted, needs updating. The rooms are adequate, space is good for four people or less, but the bathrooms are so small there's barely enough room to turn around. My 7 year old was trying to squeeze between the tub and the commode to get out of her sister's way and she fell back into the tub! It's very tight. Not even space under the sink to put anything to get toiletries out of the way. That was really my biggest complaint with the hotel. Also, the closet doors (wood, sliding) wouldn't stay in the tracks and we were constantly re-adjusting them. Previously, we stayed at the Holiday Inn about a mile away on the same beach. Price was about the same, room was much smaller, we had to cross the highway to get to the beach, the pool was a joke it was so small, and the restaurant was overpriced and the food was not great. The one advantage the HI had was walking distance to Armand Circle. All in all, the Sandcastle made the vacation substantially better than previous ones to the same area. All in all, the bathroom notwithstanding, it's a comfortable hotel that needs updating. However, with that would probably come higher rates :(. So, as we realtors always say.... location, location, location!
Genuine Expedia guest review
Other trip Nov 4, 2014
Sara
US
4.0 / 5Excellent
"come for the beach not for the room"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
this would be my second stay here. first time in a gulf front room. i just wish maybe the hotel would put some time into renovating the rooms. not that we spent much time in them. wall paper was peeling off, doors wouldnt close properly and the carpets are horribly stained. like i said..come here for the view and convience of the beach not the room. the staff was amazing. we will definetly be back next year.
Genuine Hotels.com guest review
3 night trip Oct 23, 2014
laura
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Friendly staff, but they definitely need to upgrade rooms. I felt like I was in a motel room. You have to share your balcony. Balcony is not safe for kids. I will never take my kids there again :(
Genuine Expedia guest review
Other trip Oct 27, 2014
Monica
US
5.0 / 5Outstanding
"Needs updating but what a bargain for location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The 1st room on 1st floor at checkin found the toilet not working. We called the desk and they delivered keys to an upper floor which was much more appealing. This hotel could use some updating although for the price and location,a fantastic bargain.
Genuine Hotels.com guest review
3 night romance trip Oct 19, 2014
A Traveler
US
3.0 / 5Good
"Beds "NOT" comfortable at all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in the perfect spot, clean, nice hotel staff, has a shuttle, our room opened right out on the beach, however the bed felt like sleeping on concrete & the pillows like a stack of newspaper & they were short...which is ok for me as I'm short but my husband is 6'3"( I need a chiropractor adjustment) & for the price PLEASE go out & buy some really comfortable beds. To me the "MOST" important thing is a comfortable bed. I would love to stay here again but will probably not due to the discomfort. :(
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
E. Boles
US
4.0 / 5Excellent
"Please keep this hotel they way it is!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel was recently bought out and hopefully will stay as it is and not demolished for a high rise. this is an "old florida" style open air hotel that we have visited for the past 10 years and try to go back at least once per year from orlando. no frills, clean, excellent staff and unbelievable private beach with st armands circle a few minutes away
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Daryl
US
4.0 / 5Excellent
"Expected more"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
For the price of what the hotel room costs, you can expect more!
Genuine Hotels.com guest review
2 night family trip Oct 7, 2014
Schaffner
US
4.0 / 5Excellent
"Lovely spot, rooms lacking"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The beach was gorgeous, most of the staff friendly and helpful (moreso the bartenders, waitstaff and housekeeping than front desk staff) . The rooms and facilities aging and in need of renovation, but good enough for a budget vacation.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
2.0 / 5Fair
"Checked out within 30 minutes after checking in."
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We pulled up to a nice property with a clean welcoming lobby and checked in. The guy at the front desk was welcoming and very friendly. He checked us in quickly and send us to our room. Walking through the courtyard, which was well cared for, but had what appeared to be long-term tenants hanging out on their balconies watching us all the way, we quickly made it to our room. The room looked dark and a bit over-secured (bars on the door window). Once inside, after searching for and eventually finding a light switch, we saw a room that hadn't been updated since 1970 and that had never been deep cleaned. Back at the front desk, we were given a second room. It was cleaner, but just as outdated and had an extra exterior door on the back wall, with rusty hinges and a busted chain lock. Strike three, we decided to check out and head home (an hour away). Fortunately, the guy at the front desk was understanding, even mentioning he wouldn't have his mother stay at the property. Unfortunately, our anniversary staycation was ruined, but my wonderful wife is a very understanding person. If you purpose is to drink alot (alot) and check out the beach, you might not mind staying here, but this us not a romantic or family friendly stay.
Genuine Expedia guest review
Other trip Oct 20, 2014
Steve
US
5.0 / 5Outstanding
"Wish we had stayed longer"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were upgraded to a suite, which was a very pleasant surprise... but it obviously hadn't been stayed in for a while, as there were some dead bugs in the bathroom. Other than that, quite heavenly. Thanks very much. We'd definitely stay again next time we're in the area.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Nancy
US
4.0 / 5Excellent
"Beautiful view & beach"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The best beach & sunsets. Room was not too clean. Dead bugs in corners of rooms- looks like just not vacuumed for a while. Not happy about a daily $28 resort fee at check out. Was not planning to pay $200 at end of stay on top of what was already paid for gulf room.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved everything about the Sandcastle. The location was perfect, right on the beach The room was clean and inviting, the staff courteous and friendly. There was much to do at the resort and everyone was anxious to assist with questions. We would stay there again anytime.
Genuine Expedia guest review
Other trip Oct 15, 2014
Shelley
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I couldn't believe how dirty and run down this place was. Even the blankets smelled sweaty and the room was obviously dirty.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice stay. The hotel staff was very friendly and helpful. Will stay again.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent staff, perfect location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We have been to this hotel before and had a great experience, so decided to repeat. New management has made it even better than our previous stay!! Great location, great staff, and beautiful beach!!
Genuine Expedia guest review
Other trip Oct 12, 2014
Karen
US
4.0 / 5Excellent
"Family Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great, affordable spot. Friendly, accommodating staff. Nice pools. Right on beach. Older place, very clean. If you need luxury, stay at the Ritz next door. This place suited our family perfectly!
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
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