"Close but no resort"
Disappointing in almost everything except the location. The bright spot was the pool and pool staff!Genuine Expedia guest review
"Great Hotel - stuck in old times"
This hotel has everything you could ever want, except it's not modern. Had a great time, -great location, great pools, great for families. Would love to come back again!Genuine Hotels.com guest review
The hotel is old and could use updating. However, I was there for the beach, not the hotel. It was clean and comfortable and the staff was very accommodating. Also, it's in a great location. I would definitely stay there again.Genuine Hotels.com guest review
"Not a good sleep."
We could hear through the wall the family next door.We asked to be moved the next day and was however the new room was located on the lower floor next to the dumpster and maintnance area. We was waken at 1:10am in the morning by a loud leaf blower or lawn mower noise it stop for a moment and began again then stopped. One morning we was waken by someone […] dumpimg glass bottles into the dumpster. I didn't like that gradutity was added to each drink and food puchase at the hotel. I like to tip the waitess based upon the service that is provided. There was two incidents with waitesses to where I wouldn't have tip because of there attitude. I wouldn't recommend this hotel to anyone. Read moreGenuine Expedia guest review
"In need of renovation"
The property is old and in need of repair. Our room was small and the bathroom was minuscule The poolside area is gorgeous and well kept. We found out that there are new owners so hope they spend time upgrading the rooms. The property location is gorgeous and the pool was divine. We would return but stay in a different room facing the ocean. Also the […] restaurants were very good and reasonable. Read moreGenuine Expedia guest review
"Little gem on the beach"
I loved this nice little hotel right on the beach. Location is great, the rooms are comfortable and clean. The hotel is a little on the older side, but that is definitely its charm. The hotel provides plenty clean towels and beach chairs, paddle boards for rent and other sport equipments. There is a pool side bar, which serves food and drinks. Kelly, […] the bartender is awesome, she really makes you feel like you are a special guest of the hotel. The only downside is the price.... Read moreGenuine Hotels.com guest review
The hotel charges rates that are way too high for an old 50's motel on the beach. The place re nice, the location is lovely but the beach is eroded and the rooms are fine if the rate was $150. It is deceptive and unfair to the foreigners who stay there to charge as if it were a 3 star hotel. It's rates have not been reviewed since 2008 by public officers […] and should be adjusted to the currently reality. Read moreGenuine Hotels.com guest review
"Ownership failed to reinvest"
My wife and I spent two nights here. The heater/air conditioner did not function correctly, and the faucet in the shower failed to work correctly. To give the staff credit, both items were addressed by maintenance men who came to our room for repairs. The funny thing was, we were told by the man working the front desk when we checked in that we were […] "upgraded". It appears that the rooms are dated, and zero dollars have been used to upgrade or modernize the rooms. Read moreGenuine Hotels.com guest review
The hotel is old but well keep.The staff very friendly and accommodating ,we would come back next year if we are in the area. Hope the new owners do nothing but immprove,put the price of the breakfast buffett back to 9.50Genuine Hotels.com guest review
"Great Stay Again"
The Helmsley is a very comfortable place to be on the beach. We have been coming here for 5 or 6 years know.Genuine Expedia guest review
"Beautiful view of the water and sunsets!"
We had a great, but brief, stay at The Sandcastle. Great location on the beach with spectacular sunset views. Staff and room service were excellent. The only negative is that the rooms need some updating and the carpet was badly stained.Genuine Expedia guest review
"Really not worth it"
Nothing has been updated since the 80s. They wanted $9 for a double espresso! So we didn't even try the dining room. The pool bar had a very limited drink selection. It's a mile and a half walk back into st. Armand's to find any place else to eat or drink. And believe me, you can walk there faster than you can drive. On the upside, it's right on the […] beach, and the beach is great. Read moreGenuine Hotels.com guest review
"Great old florida hotel"
The Sandcastle was great as long as you know it's old time Florida. The rooms facing the Gulf I'm sure are wonderful. Our room faced the pool which was darling, but it was was very loud during breakfast setup time (very early about 6 am) and when the newspaper cart went down the walkway - also early in the am. The staff was terrific and very responsive […] and it was very clean. Great beach and location on the key. We didn't eat in the restaurant but food looked good and we had a great burger and fries late night. Read moreGenuine Hotels.com guest review
first room was very bad, manager moved us to better room, but still not good for the price. The last night we were moved to a better room, but still disappointed in the room for the price.Genuine Hotels.com guest review
"Relaxing and memorable weekend!"
Our room was the perfect location facing the ocean. Perfect location, only 1 mile walk to St. Armand's. Pleasant walk in the a.m. to get our morning coffee. Our room was very clean and the beds were comfy. There was a refrigerator in our room and was wonderful to have. Flat screen T.V. in our room, terrific for watching the Olympics! We were impressed […] with the cleanliness of the pool area and surrounding grounds. The restaurant was very good and the waitress we had was very courteous and pleasant. Overall we had a wonderful weekend! Read moreGenuine Hotels.com guest review
"some concerns, will probably not stay again"
great location, older hotel. Rooms have unusual double pipe climate control system which cannot respond to cool nights, warm days cycle. They do offer space heaters and fans. Unfortunately this was not mentioned and we found out as we were leaving. Were met with no help when we requested a couple feather pillows. Pillows in room are the solid foam type. […] Not our preference. Not much sleep that night. Read moreGenuine Hotels.com guest review
"It's about the beach!"
Second visit here. The rooms are a bit tired, but you can't beat the beach front! Great pool area with tiki bar and outdoor cafe. Don't be in a big hurry, as it takes a while to get their tasty food. One mile walk to St Amand's circle with lots of shopping and restaurants. Nice park across the street with nature trail and kayak rentals. And walk the […] beach. I'll be back! Read moreGenuine Expedia guest review
"Out of date"
Room was in a corridor looking into parking garage. No heat as their system is either heat or air and they were on air. Brought us a space heater. Electrical plugs were not set up for modern devices. Plug something in and the plug would fall out. Had to unplug lamps and other things to find outlets.Genuine Expedia guest review
"80's called and whant their hotel back!"
The hotel has not been remodeledsince the 80's and it shows. Everything is a little tired and out of date. The room smelled overpoweringly of bleach. The beds were as hard as rocks. The location is nice but far from everything but the beach.Genuine Expedia guest review
"Wonderful beach hotel"
The Sandcastle is a vintage (1960s era) beachfront hotel nestled among much newer condos along Lido Beach. But it has been well maintained and the staff there is courteous and friendly. They know most of the regular snow bird guests by first name. The hotel is very close to St. Armond's Circle shopping and dining. And sunsets at the beach, of course, […] are stunning. We hope the new owners of this mid-century Classic take loving care of the place because we'd love to return. Read moreGenuine Hotels.com guest review
"On the beach"
An attractive hotel right on the beach. The beds were a little firmer than we liked and some of the table service was a bit sloppy. Otherwise a pleasant place to stay.Genuine Hotels.com guest review
"An Oldie but Goodie!"
We thoroughly enjoyed our 3 day stay at the Helmsley Sandcastle! It is an older hotel but the location and service more than make up for it's age. The people that work in all aspects of the hotel are friendly and helpful. The prices for food and drink are reasonable and.....the food is outstanding! We enjoyed both dining in the restaurant and room service. […] We will definitely return. Read moreGenuine Hotels.com guest review
"Older but nice hotel on lovely beach property"
Joined relatives for Super Bowl weekend and enjoyed it thoroughly. Close by shopping in St. Armonds Circle was a joy. We had a lovely dinner outside at an Italian restaurant there. Room service during The Big Game was fantastic in preparation and taste. Staff is really nice and willing to do whatever a guest needs done. We would definitely come again, […] but trust that more updating will take place in some of the rooms. Read moreGenuine Expedia guest review
"2 nights @ Helmsley"
This place is really run down in general, and has no class. The front desk service was very professional and friendly, but the place just needs a major facelift. Room was OK, nice fabrics and decently clean, but the hotel overall is tired and dated. Dining menu limited and service not great.Genuine Hotels.com guest review
"Extremely poor condition"
Perfect spot on the beach! Service was great. Condition of the room was deplorable as far as age and outdated.Genuine Hotels.com guest review
"Last Minute Stay Was Lovely"
We decided at the last minute to spend a night in Sarasota and found rooms at the Helmsley Sandcastle. It proved to be a good decision. Although the hotel could use some updating, the staff was warm and friendly, the hotel sits right on the beach, everything was very clean, and the restaurant was excellent.Genuine Expedia guest review
"Great homely hotel, incredible staff."
I was there for a total of 8 days (two 4 day stays), and while the rooms were a bit dated, the staff more than made up for it. Best hotel staff I have dealt with (I have over 2 million miles on AA, so I've been in lots of hotels). Very friendly and helpful. In fact, I'll be back there again next year.Genuine Expedia guest review
"Great location, needs alot of updating."
Parking garage was convenient to the room. Room and bath has not been updated for decades. Bathroom very small. Great beach location. Luckily we didn't have to spend much time in the room. Walked the beach and saw dolphins. Then drove a couple of miles to Longboat Key Town Center. Ate at Crab & Fin (highly recommended).Genuine Expedia guest review
"Good on-the-beach experience"
Good over-all. Friendly, helpful staff. Fine beach access. Decent restaurant.Two pools. Facilities are fine, but could use some upgrading. The hotel has just been sold, so who knows what comes next?Genuine Hotels.com guest review
Because we booked online we were first given an awful room next to the hotel garage think it was # 250. The room was musty and seemed of mold and immediately affected my breathing. I called the front desk and we were assigned to another room. The second room was just OK but at least it didn't smell; however, the bathroom was not nice and you could hear […] all the noise from the people above us. What I don't understand is that most of the units were vacant so why didn't they give us a nicer room the first time. They did however offer a great breakfast for $9.00 per person. Read moreGenuine Hotels.com guest review
"Near ST. Armand's Circle w/ Beautiful Beach."
Very pleasant, nice location near ST. Armand's Circle. The sunset was amazing! Staff pleasant and helpful. Restaurant was great for dinner; received excellent service. Reservation said smoking room. However, we were told that hotel policy has changed, and they are now a non-smoking facility.Genuine Hotels.com guest review
While the hotel has a 1950's feel, the rooms were in good condition & clean and the staff extremely friendly. We enjoyed the view of the beach and the Gulf from our room.Genuine Hotels.com guest review
First impressions were not so exciting but the staff, food, and hotel won me over. I had a great time and plan to go back .Genuine Expedia guest review
"Nice hotel on the beach"
Very nice location, right on the beach where it is not crowded as well, good for families Cons: No breakfastGenuine Expedia guest review
Great restaurants facing the pool area. Fun watching the staff trying to scare a raccoon off the premise.Genuine Expedia guest review
"Pretty nice place"
All fine. Beautiful hotel in great location very close to St. Armonds circle. Very friendly staff. Will make plans to stay there again in the future. Only weird thing noticed was that the beds provided in our room were very short! Next visit may have to select room with queen or king size bed.Genuine Hotels.com guest review
"Vintage but nice"
Weather unfortunately was very cold during our stay January 1 to 4. The beach was beautiful but too cool had to stay by the pool one afternoon to enjoy a couple hours of sun. The hotel is a bit outdated but clean and pleasant. The staff were hardworking pleasant and hospitable. Can't rate the outside bar as it was too cool to sit there. I only had coffee […] at the restaurant in the mornings and really thought it should have been complimentary for those staying there! There are so many good restaurants and things to do at St Armands Circle so we didn't even look at the restaurant menu although many did have breakfast there. We had a balcony oceanfront room which was nice, it was shared with the couple in the next room. The last night a couple was out there smoking cigarettes and cigars which limited our sitting out. Victoria at front desk was very helpful when our Jetblue flights were cancelled and allowed a couple additional hours to our checkout time. She also presented us with less expensive room options if we wanted to stay our additional nights there. We opted not only to be closer to Tampa airport should a flight be available. Overall a good experience but I will not return to FL from the northeast again in Dec, Jan, or Feb. I have had cold weather putting a damper on the trip on my last 3 trips. Next time it will be March or April!! If you stay here you need a car. We ventured out a lot to St Armands, Siesta Key, Sarasota bay walk and the gardens. Read moreGenuine Expedia guest review
"Great if you plan to stay near the resort"
There's a great little park across the street with hiking trails and birdwatching. Hotel amenities nice. Very difficult to get to from I-75, so if you plan on staying there and visiting other places, bad spot. if you just want to sit on a beach or hang around the resort, then it's great. If going in between seasons, or when weather is unseasonable, […] room temperature can be tricky. We arrived at night and it was in the 50's outside (colder than usual). They had the A/C turned to 48 degrees! We ran the coffee pot, iron, everything to try to get some heat! Only the A/C would run - no heat. We later learned we could have had space heaters from the front desk - just wish they wouldn't have made it so cold in the first place Read moreGenuine Hotels.com guest review
"close to down town St-Armand"
excellent very good free parking and beautiful beachGenuine Hotels.com guest review
"great hotel.. great location , excellent staff"
great experience .. perfect for business or pleasureGenuine Expedia guest review
IWe liked the location on Lido Key and the price was right.Genuine Hotels.com guest review
"On the Beach"
Walked out of unit on to beach. Ate at restaurant breakfast, lunch & dinner all good food & service. Pools, beach & outside bar excellent enjoyed them all. Will be back!Genuine Expedia guest review
"Great place to stay!!!!"
My husband and I have stayed at the Helmsley before and loved the location, the staff, the restaurant has great food and the hotel might be considered old we consider it retro. The staff is always making sure things are working, clean and safe. We look forward to visiting again.Genuine Hotels.com guest review
"In need of reconditioning"
While the staff were excellent as was the location this hotel is a time warp back to the 60's and in need of an overhaul. We needed a space heater to keep the room warm, there were cracks in the walls, rust on hinges and handles, electrical outlets were so aged that plugs fell out immediately, and overall the facility is not what I had expected. I really […] felt I was staying at a $49 a night motel, not a "luxury Helmsley". Helmsley needs to fix this place up. Read moreGenuine Hotels.com guest review
This is a great value. Clean, good price, and Lido Beach is as good as it gets for beaches (best IMHO). Hotel is circa 50s-60s, but is in fine condition. Would definitely stay again.Genuine Hotels.com guest review
"nice location Beautiful beach Nice pools"
New Years party was great. Excellent food and serviceGenuine Expedia guest review
The staff of Helmsley was friendly and helpful. However, the food was terrible. 4 people ordered different entrees and none of us were satisfied. Desert was the highlight of the meal.Genuine Expedia guest review
"Basic beach hotel"
We spent 4 nights here in January, 2014. Love the location. Rooms are basic. Ate dinner in the restaurant; child friendly and good enough food.Genuine Hotels.com guest review
Hotel itself is in need if a facelift, but the location is fabulous!! I would definitely return and make it a regular vacation spot. The hotel room door opens right onto the beach, and what a gorgeous view!Genuine Hotels.com guest review
"Right on beach"
Reasonable simple hotel on beach. Two poolsGenuine Expedia guest review
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