"Get what you pay for"
Older hotel that has been kept in pretty good shape. Good value for the price. I would definitely stay there again.Genuine Hotels.com guest review
Quality serviceGenuine Hotels.com guest review
My stay there was amazing . I had a great timeGenuine Hotels.com guest review
"Overall Experience = Price Paid"
We got what we expected from this hotel. It was clean and comfortable but a little dated with the carpet, wallcovering, and bathroom finishes. Obviously, if everything was completely remodeled and updated we wouldn't have gotten the inexpensive rate we got. I wouldn't hesitate to stay there again.Genuine Hotels.com guest review
Clean and comfortable. The room was clean but not detailed. I am a bit of a clean freak and noticed that the light switch and outlet covers in the bathroom needed to be cleaned. I was attending a conference at Maryland University of Integrated Health, and this hotel was approximately 10 miles away. The hotel has a nice reception area. The rooms were […] clean, the beds were quite comfortable. We were in a room on the 5th floor that had a door shared with another room. I think that is what made our room noisy while the others were talking in the room next door, but it didn't last through the night, thank goodness. The breakfast buffet was small, but nice. They served delicious fresh fruit and Starbucks coffee, which I really liked. Read moreGenuine Expedia guest review
"spring get away"
This hotel is very unorganized couldn't find my reservations and extremely noisy every night, can't sleep at this placeGenuine Hotels.com guest review
"Money value accommodation."
Very nice experience. Hotel is clean and house keeping is also adequate.Genuine Expedia guest review
Really good place to stay. Comfortable, near highway, clean, and nice service.Genuine Expedia guest review
"Nice with reservations"
Left the room at 8 am to go to a funeral. Returned to the room at 4 pm. Room had not been cleaned and no house keeping was on the floor. Called the desk and was told that a lot of people had checked out that day. This was a Saturday where a lot of guests would not be checking in. I would have expected that guest rooms that were staying over would be […] cleaned first. The attitude of the front desk was less than what I would expect for a Starwood Preferred Guest member. Housekeeping was dispatched and the room was not cleaned very well. Read moreGenuine Expedia guest review
I had a great stay me an my wifey love the rm an the staff.Genuine Hotels.com guest review
"Overnight work trip"
Two colleagues and I stayed at the Sheraton College Park North for an overnight work trip. All of the common areas of the jolted were nice and clean. In our rooms; however, we did have some problems. The bed dust ruffle on one of the beds in the first room had a large vidible stain. The other room's tv did not work. These were not huge problems for […] us, but definitely something to consider if traveling with your family. Read moreGenuine Expedia guest review
Hotel is ok, but breakfast is not free even when you book free breakfast option in expedia.Genuine Expedia guest review
No free breakfast offered.Genuine Hotels.com guest review
"Stains stains stains"
There were stains on my couch, and my sheets. The restaurant smelled weird and the seats and tables were stickyGenuine Hotels.com guest review
"The most terrible Sheraton hotel in the world."
I did travel a lot, and I am a SPW member. So I tried a lot of Sheraton hotels. This is the one which makes me do not believe the brand anymore. Dirty, horrible service, and old broken. Never try this hotel.Genuine Hotels.com guest review
We rested well; staff was extremely kindGenuine Hotels.com guest review
"Very clean and lovely hotel."
Staff are friendly. Very clean and lovely room. Walking distance to shops and the cinema is next door.Genuine Expedia guest review
I had a room next to the elevator. I heard the elevator rumble and the bell every time someone exited the floor. All night and All day. Very exasperating. Additionally you have to pay $10 a day for internet in the room. It is not worth it. They are nickel and diming us and there are no amenities. Just a decent clean hotel room.Genuine Expedia guest review
Me and my boyfriends stay was soo relaxing to say the least!!Firstly, we got an upgrade upon our arrival which was so great (I never get anything) lol.Secondly, the bedding was of high quality. It wasn't cheap and thin like other hotels I have exprienced. Thirdly, the room service was very nice and professional. Defintely one of favorties from now […] on. Read moreGenuine Hotels.com guest review
"More of a 3 star"
This is a good property, beautiful from the outside, nice rooms. The problem here is the air conditioning is those annoying in-room units that are super loud. They need to offer free air plugs. In every other respect, this is a 4 star, but the air conditioning is the equivalent of a 2-star, which is unfortunate as this is otherwise a great facility […] . Read moreGenuine Hotels.com guest review
"Had a minor mix up but all ended well"
I want to get a king size bed, was given the key and once I entered the room the bed wasn't made and the sheets were in the chair. Went back to the lobby and just got a double bed instead because I guess the king size rooms weren't available. Other than that whole mix up I enjoyed my stay. I will go back if I had the chanceGenuine Hotels.com guest review
This hotel isn't terrible. However, our roomlooked as if someone had thrown a party because the lamp shades were all crooked and torn. The faucet in the bath was damaged and water continued to pour endlessly out until the maintenance came and overturned the handle to make it stop. The rooms were also crowded with large, inefficient furniture and we […] could barely fit their mini crib in the room for ourbaby. Read moreGenuine Expedia guest review
EnjoyableGenuine Hotels.com guest review
Hotel was difficult to find, Service was not very good. Did not provide a breakfast without paying for the meal first. Did not have wifi in the rooms so doing any business was not possible. Had to use computers that could be viewed by others while working.Genuine Hotels.com guest review
"It is OK"
It is a good hotel, Ok room size, I think the best deal is to get the club rate, so you can have complementary breakfast. Nice but a little small fitness room. Employees were very nice and helpful.Genuine Hotels.com guest review
Sheets on bed not clean, red spots not mine and grey spot on the side of the sheet.. Front desk staff, repeatedly asked to speak up when checking in. Possible mold on popcorn ceiling. Problems with hotels wi-fi, staff not able to fix. i missed very important part of class because staff more concerned with having my credit card on file for incidenta […] ls Read moreGenuine Expedia guest review
"great place...nice people...awesome bed"
friendly staff......even when stuff was not there or wrong...they fixed it right away...really niceGenuine Expedia guest review
"Sheraton only average"
Clean, well priced hotel but front desk service was not good. Some items were in disrepair and front desk response was to leave at end of shift without informing incoming staff of complaint.Genuine Hotels.com guest review
The walls were too thin. We had absolutely no privacy because I could hear my neighbor cough and sneeze and whisper. I am not sure why hotels get this basic aspect so wrong in their design. Rest of the items were ok for us in terms of cleanliness, comfort, bathroom working properly. Our double bed room was little too congested.Genuine Expedia guest review
"brand names are not what they use to be"
I reserved a 5 night stay at Sheraton in Beltsville MD which was rated 3-1/2 stars. While the lobby was lovely and inviting, the floors above it were disappointing. I received a room on the 6th floor, as I exited the elevator an unpleasant odor assaulted my nose, the hallway carpet had ripples and was stained and dirty. Upon entering the room my disappointment […] intensified with seeing the stained and dirty carpet. The window A/C system blew out hot air above and cold air below the unit, the bathroom was in a dilapidated condition consisting of stained sconce covers, uneven toilet, slow to drain sink, and discolored tub with cracked and soiled wall tiles. I was unimpressed and thought the star rating should have been 2 or less. The next morning, I immediately provided my complaints to the front desk and was switched to a room on the 9th floor. Still the hallway carpet was stained and dirty but the room was 100 times better. Although the room was smaller, there was storage space in the bathroom and it was clean. Another amenity that I appreciated was a compact refrigerator and microwave. I selected the Sheraton based on the good reputation of its brand but I’ve learned from this experience that brand and location means nothing. Read moreGenuine Expedia guest review
"Very good hotel, accesable to major highways"
I had a pleasant experience staying at the hotel. The only major issue with the hotel's location is that it is a bit far out from the city centers. The closest shoping mall, where one can get Starbucks or Panera Bread's coffee, for example, was about 20 miles away from the hotel. I realize that these are some things the hotel cannot do anything about. […] Nonetheless, it is good to know for travelers to that part of the US so that they can have some idea about what to expect. Read moreGenuine Expedia guest review
This hotel was beyond my expectations.Genuine Hotels.com guest review
"Noisy fan in room."
The heating fan kept me awake all through the night.Genuine Hotels.com guest review
Even though the hotel was mostly empty, the desk clerk gave me a handicapped room by the elevator. Pretty thoughtless!Genuine Hotels.com guest review
The hotel was ...meh. I was not blown away by its looks; it was'nt new or updated. The carpets were a bit worn and stained though the hotel was reasonably clean. Service was good and the employees were friendly. The breakfast buffet was adequate. It was an ok hotel but I have gotten better for less than the price.Genuine Expedia guest review
"Close to college park."
Nice stay. Halls were noisy early in the morning. Needs some upkeepGenuine Expedia guest review
"Nice location, amazing customer service."
I was here for 2 days and the customer service was absolutely amazing. The room was nice and clean, although the TV channels were sort of grainy. My only issue here is that WiFi in rooms was not free. Really? In this day and age? That will inform my next stay visit, if I choose to stay.Genuine Hotels.com guest review
The wifi is terrible and guests shouldn't have to pay for itGenuine Hotels.com guest review
"Close to business meeting location"
The hotel was very nice. My room was clean. The big plus is that it was very convenient to my business meeting location. I would definitely stay here again on my next extended business meeting in DC.Genuine Hotels.com guest review
Great time, location and the staff was great.Genuine Hotels.com guest review
When I arrived there was a little hiccup with the security box not working. However the front desk quickly changed me to another room. Thank you for the great service and hospitality.Genuine Expedia guest review
"BEAUTIFUL corner room"
Initially I was a bit disappointed because I had to PAY for Wifi - I have NEVER PAID for Wifi in my life, not even at McDonalds!! BUT, I had someplace to be that evening and NEEDED internet access so I did. This alone will be the reason I will not come back. However, the staff was exceptional, the room was absolutely lovely, the bar was fantastic and […] the service was great! I will certainly recommend this hotel but will include in my recommendation the fact that I had to pay for Wifi - Loved the hotel and have never slept in a more comfortable bed! Read moreGenuine Hotels.com guest review
"Disappointing Starwood Hotel"
I have stayed at lots of Starwood hotels and enjoyed the staying. However, this Sheraton is really disappointing. As said on this Sheraton hotel website, SPG member gets ready to be wowed by staying with them. I was not wowed, but "whoa-ed". First, let's talk about the room. Room looked old. Bed was good, but the overall conditions of the room were […] not good. Nothing looked exactly like the pictures shown on their website. Second, the customer service was not good at all. One thing that I have to mention is that one of their front desk staff surprisingly did not know what a BATH ROBE is. When we asked for more bath robes, he did not understand and said will come back with the robes. But he never did come back. How can someone work at the front desk and do not know what a bath robe is??? This lower the quality of this hotel. Third, there is no option of free internet. I know that in most Starwood hotels we need to pay for wifi. However, in this Sheraton we can't even use ethernet. I don't think they have a good business strategy as far as making guests happy during their stay. Forth, we can hear people talking and the elevator inside the room. In total, this Sheraton hotel sucks. We will never go back to this hotel again. Read moreGenuine Expedia guest review
The rooms are tight, not enough space to move around. I didn't like the fact that you have to pay 9.99 per day for Wifi service, when other places offer it for free.Genuine Hotels.com guest review
"Hotel OK for the area, but not at rack rate"
Room smelled like a dog had went on the carpet but luckly we had brought Lysol with us. Dissapointed that they didn't offer WiFi free of charge considering the price. Beds and bathroom were clean but TV was fuzzy. Probably would not stay here again for business but overnight stay for travel may work.Genuine Expedia guest review
Terrible experience.Genuine Hotels.com guest review
Hotel was noisy, no microwave, or refrigerator which should have been basic in some cheaper hotels.Genuine Hotels.com guest review
We stayed here so we could take our children on an educational vacation to D.C. The staff was very friendly and helpful. The drivers we had for our shuttle service to the Greenbelt were exceptionally nice and knowledgeable. The maintenance man was very plesant and was kind each time we called because our TV remotes hated us. My only gripe was that the […] 7th floor hallway smelled liked dirty feet and the odor was horrible every time you got on or off the elevator. However, our room was very clean and did not smell at all. Read moreGenuine Expedia guest review
"Hotel room gross, people were nice."
Our room had mold on the ceiling and water spots. The hall on our floor smelled like a sewer all day long. The staff was nice and the food in the club room was good and worth getting. The hotel was not near as close to attractions as stated mostly because of traffic.Genuine Expedia guest review
We made a reservation for the July 4 weekends two weeks ago. The check in time was starting from 3 pm and we arrived around 5:30 pm. Even though it says we could get our room starting from 3 pm, we were unable to check in until 11:00 pm. One could imagine how it was tiring after driving more than 4 hours from New York and unable to get access to a room […] which is payed two weeks before. I had the printed out information which shows my full name, the payed amount and the Itinerary number. But for the receptionist all this information was worthless. we called to Expedia and they send them fax, again it was helpless. Hence, we were forced to wait until the manager showed up which was 11 pm. cancelling our dinner party, forced to stay at the lobby we were frustrated. Read moreGenuine Expedia guest review
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