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Reviewed by a Hotels.com guest on May 2, 2012
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Reviewed by a Hotels.com guest on Apr 28, 2012
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Reviewed by a Hotels.com guest on Apr 21, 2012
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"Glen Burnie"Reviewed by Bruce St of "Newcastle" on Apr 6, 2012
Excellent hotel and staff.
"Howard Johnston Express College Park,Md"Reviewed by a Hotels.com guest on Mar 22, 2012
reception staff excellent,Devyani especially so, room spacious,well equipped...the room cleaning ladies were terriffic.....breakfast simple but adequate.......I have stayed pretty much everywhere in the College Park area and rate this hotel as great vaue for money.....in this economy we all need a good deal and with this hotel that's exactly what you get....".I'll be back"....Malcolm B...U.K.
Location.
Convenient to I-695, this Windsor Mill hotel is less than 3 miles from Diamond Ridge Golf Course and Patapsco Valley State Park. Thoroughbred horse racing at Pimlico Race Course is less than 5 miles away. Baltimore's popular Inner Harbor is 15 miles from this hotel.
Hotel Features.
The family-friendly Best Western Baltimore West offers a seasonal outdoor pool and fitness facilities. Guests enjoy a complimentary Continental breakfast daily. Business-related amenities include a business center, conference rooms, meeting rooms for small groups, and audio-visual equipment. A ballroom, banquet facilities, event catering, and exhibit space are available. High-speed Internet access is complimentary. Guests have access to an ATM and on-site laundry facilities.
Guestrooms.
Rooms provide complimentary wired Internet access, phones with voice mail, and 27-inch TVs with cable channels. Coffee/tea makers are an added convenience.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary Continental breakfast is provided each morning.
This Baltimore, Maryland hotel does not have its own restaurant, but there are several dining options within the surrounding area.
Nearby restaurants:
McDonald's
Subway
Guests have use of the hotel's fitness facility, as well as a seasonal outdoor pool.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"avoid at all costs"
this is one of the worst hotel i have stayed in,it was dirty, the carpet was stained the mirror smeared the tv even had a chip in ,the screen ,no cbs. no ice machines working, the ceiling had black marks all over it , ? mould. we kept our socks on in the room and showered with a plastic bag to stand on , the reception took ages to answer and were not […] interested, this was suprising for a best western we reported it . Read more
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Hotel was trash! somebody got stabbed n the front bedding old stink, full size bed bad look!!!
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"Bad Mngmt"
I stayed at this hotel before, no problems. This time the management Was bad they gave me a room and the refrigerator did not work. I needed the refrigerator for my baby's food. But the heating system was good in this room. So I had to walk up to the front in the rain to get a new key. When I got to the front the cleark saw me and locked the side door. […] I had to walk to the front door and got really wet. I was not happy.After I got my key for my new room I walked back to the new room and this time the refrigerator was working but the heating system was bad. The clerk offered me a 30% discount but I never got it. Read more
"Best Western Baltimore West"
I stay at this hotel frequently, it is a good night stay for a reasonable price.
"right price"
Room could be cleaner, but for the price I payed, I cannot complain. Great breakfast.
"Quiet"
The bed was very stiff, but the pillows were nice. Breakfast not great. There wasagain a large crack in the ceiling of our room, but the room was tidy. i would stay there again, but only for a night or two.
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"Book it"
I stay there all the time fun and comfort and I love the prices. Book it
"hotel bestwestern a lot to do."
Im very happy with this hotel. its awesome i like everything about it.
"Dissappointed in Best Western Baltimore West!"
We did not have a good experience at this hotel at all! We arrived to the hotel after a very long day of driving. I had called the hotel prior to leaving to ensure we were in a non smoking room for our one night stay. Upon arrival to our room we discovered it smelled of cigarrete smoke from the rooms below. I complained and we had to go retrive our […] new set of room keys. The sheets on the bed were clean however the bedskirts were all stained and had dried something on them and the carpets were dirty too! If it was not so late and us being so tried we would have left! Our remote control had no batteries in it and the wireless internet did not work...too far away from the front desk! The connection wires they offered did not work either! The front lobby had a huge party going on in the party room and the staff could not hear us to discuss our issues! All we wanted was a clean place to relax and get a good sleep before our journey home! Not a good way to spend the last night on vacation! I will NEVER use this hotel again! Read more
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"Best western needs improvement"
After numerous phone call to the hotel letting them know that I would be checking in very late at night and was told that's not a problem.Tripple check to make sure they haoomph room right king non smoking which paid for .got there it was a nightmare total opposite was given doublel smoking room next to the highway , I complain and was told they were […] sold out .It was late my wife was tired so I put up with it but next morning I spoke to a lady at the front desk and she took care of the mess and get me what paid for Read more
"Best western in west Baltimore , md"
Very help staff n room had all amenities needed. Room was very clean n offered 1st level because of us traveling with a small child.
Should have paid more attention to previous reviews; appears bath tub continues to be stopped up and maintenance lacking in several areas. Hopefully, they will improve! Convenient location - to say the least!!
"Disappointed"
Arrived at the hotel, they did not have the room we booked, only smoking rooms. We have 2 small children, so that was not good. There 2 nights, our room was never cleaned. Staff was rude when questioned about anything. Choose because of the Best Western name, very disappointing!
The room was very nice..but room 100 had a nail or something in the bed..so I have scratches all over my left leg and arm from moving around in the bed.
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"Comfortable and clean"
Need blankets in the room but other than that it was a great affordable stay.
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I stayed for 2 nights and they never came to clean the room, went to eat breakfast and has to stand up due to seating, and the toilet was stopped up. If they had done a better job at keeping the room clean I would have been satifyied,
"I love that hotel"
thats a great hotel
"Best Western Baltimore West"
All around good value and comfort for the price.
"Best Western Baltimore West: Brown Water!!"
We booked several rooms in this hotel for a business trip b/c we attended a conference at a location that was very close to the hotel. We were very disappointed to find that the water in the hotel was a disgusting, deep brown color. This was true in all of our rooms and we had to go to another location to take showers! Needless to say, I would encourage […] anyone looking for a hotel to stay away from this place. Read more
"you get what you pay for"
Well, it was cheap. The place is falling apart. The door to the cabinet fell off. When I sat in the swivel chair I fell off--it was defective. Breakfast was ok. Staff were friendly. But it wasnt in good condition at all.
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I would stay here again. My room was on the 2nd floor facing the pool and was very quiet, clean and comfortable. The staff was very helpful as well.
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This guest did not leave a comment.
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"Best Western Baltimore West"
Par for the course. No bugs, the sink was clogged, the furniture was a little antiquated and the hot water had to come from Washington. Other than that, the price was right.
"Clean"
My room was clean and the staff was very friendly. The only drawback is that dinner is a drive away, in order to find a restaurant.
"Best Western Baltimore West - Pleasant stay"
I had some apprehension about a two star motel, buy my brief stay was very good. The staff was quite friendly and quickly solved a minor problem with internet service. I will likely use them again when I return to the area.
"Motel in Baltimore"
overall this was a good value. The king sized mattress sagged in the middle but that was the only problem. breakfast was just fine. location was fine for our needs.
"Right off the highway"
They are a good place to stay inexpensively in the area. Breakfast is adequate and rooms are dated but overall for a one night sleep and run it does the job well.
"Good"
Good night stay and comfortable for the price. You will be satisfied.
"I'll use this hotel again!"
The personnel were wonderful, my room was nice and had all the conveniences, the breakfast room was great and kept very clean. This hotel will definitely be on my "repeat" list. Althought, tucked a bit away from a main road, it was easy to get in and out with no worries about the neighborhood.
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This guest did not leave a comment.
Very nice hotel. Friendly staff, clean room, good breakfast. Great value for the money.
"Everything was fine."
The hotel was close to the event I had to attend, and the staff was friendly and helpful. I would stay there again should the occasion arise.
This guest did not leave a comment.
"Very nice for the price"
Nice, clean, comfortable room. I had trouble using the free Internet connection other than that, everything was good.
"My Review"
The hotel was good
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