"Affordable, central location"
Went to visit family in south portland. This hotel is walking distance to all the Attractions in the area and a quick drive to our family's place. So whether we are site seeing/shopping or visiting family this hotel is clean, convenient and affordable.Genuine Hotels.com guest review
"Great place to stay in Portland"
The service here was top notch; front desk folks were very nice. The hotel was clean and nice.Genuine Hotels.com guest review
"Great place to stay."
Very pleasant stay, with friendly and competent service, in an extremely comfortable room.Genuine Hotels.com guest review
"Great for one-night weekend stay"
We stayed here for one night for a weekend visiting Portland. The hotel was perfect for one night, room was clean and comfortable. Easy (and much more fairly priced compared to some hotels nearby!) parking. The hotel is just very outdated.Genuine Hotels.com guest review
Enjoyed the stay but found a used condom wrapper under our bed and a used toothbrush behind the dresser. Other then that it was greatGenuine Hotels.com guest review
"Portland Holiday Inn"
I always stay at this hotel when I am in Portland. It has a location that is easy to get to with a lot of great businesses around nearby, without being too busy.Genuine Hotels.com guest review
"Had a great time, would definitely go back!!"
This is the second time I've stayed here. The hotel and room were clean. Check in was easy and the staff were friendly. It is conveniently located near lots of restaurants and things to do. Would definitely go backGenuine Hotels.com guest review
Great hotel but very expensive for one night. They do charge $10 for their on-site parking in addition to the hefty the room fee. The breakfast included is actually a $20 voucher which doesn't even cover the cost of the buffet for two adults. It was a holiday weekend but still ........Genuine Hotels.com guest review
"Great hotel and location"
48 hour business trip. Pleasant stay, nice hotel within a few minutes walk of nightlife. The hotel restaurant was nice to have - convenient and good food. Room was comfortable and clean - only complaint was that there was loud music coming from somewhere nearby in Portland pretty late one night (not the hotel's fault). Would definitely return/recom […] mend. Read moreGenuine Hotels.com guest review
We had a good two night stay here. The staff was very friendly, the amenities were great, and the location was really good too. I would recommend this hotel to anyone looking to vacation in Portland.Genuine Hotels.com guest review
"Good room, good view, great pool"
I stayed three nights here. Memorable view of the bay, harbor and town from my room; large and handsome indoor pool always empty when I went there; very comfortable and furniture. Drawbacks are (a) poor choice and staff at breakfast (b) one unhelpful reception staff member (c) the obtrusive ugliness of the hotel exterior - chunky white and green, visible […] all over town like a sore thumb. Read moreGenuine Expedia guest review
"The location makes hotel worth choosing."
Good location. Within walking distance of many restaurants, shops and the waterfront. Across the street from Portland's beautiful Art Museum. The staff was friendly and efficient. The carpet in our room needs to be replaced. It was the first thing I noticed when I opened the door to the room. Otherwise, the room was adequate and clean. There is a microwave […] oven and a small refrigerator in the room which came in handy. There was free coffee in the lobby but it was not good at all. There are lots of coffee shops nearby, though. Read moreGenuine Expedia guest review
The hotel was very nice, the barstaff in the lounge seemed to be dealing with a bit of a staffing issue but thought the bar tender was really nice. Its a great location everything is within walking distance. It was unnecessarily expensive though.Genuine Hotels.com guest review
"Good Location - Walking a pleasure"
Stayed for two nights. The hotel is very clean and in a nice location. Walked to Old Port both days. Took a ferry ride out to Peaks Island but was disappointed by the island itself. Not worth the trip but the ferry ride was nice. A great place to eat was at FlatBread Pizza. All in all it was a nice couple of days but not sure it is something I will […] do again anytime soon. Loads of eating places, little shops and drinking holes other than that not much else to do. Read moreGenuine Expedia guest review
"Excellent location - walking distance to Old Port"
The hotel was in an excellent location! We walked to the Old Port area each day we were there as the weather was excellent. We also used the airport shuttle which was very convenient and the shuttle driver was super nice! We got the last room in the hotel which was smoking room. The hallway was definitely a smoking floor but our room was good and they […] offered to "freshen" it up if we thought it was too smokey. The bed were comfortable and we have a view of the port which was great! Read moreGenuine Hotels.com guest review
Pros: Good location, clean room, shuttle service Cons: Wifi not working entire time and staff unhelpful about it (told US to call I.T.) Hallway smelled like sewage, rooms nothing great for the cost. Had to pay to park.Genuine Expedia guest review
I had booked a non smoking room. When we got there all they had was smoking rooms. The whole third floor is smoking. We found it to much of a pain to get a refund due to booking through a third party.the staff were not helpful and later denied things they said.we had to take the room due to getting late and tired. But never again will I stay there.Genuine Expedia guest review
okGenuine Hotels.com guest review
The hotel was very clean and nice. We were able to walk everywhere we wanted to go. Service was great and we really enjoyed our visit.Genuine Hotels.com guest review
Nice place to stay. Easy walking distance to the Old Port and Waterfront. Rooms were clean. Staff was extremely friendly. Great to be greeted with a sincere smile while checking in. The only down side was the restaurant. Slow service and very un-organized. But you are in Portland with plenty of great food options. I would recommend anyone to stay h […] ere. Read moreGenuine Expedia guest review
"Hotel great; Hotels.com interaction poor"
Everything about this hotel is fine. However, there was no notice to the hotel that Hotels.com had made a paid reservation. Nevertheless the Holiday Inn-by-the-Bay gave us a great room, and figured out the problem and solved it.Genuine Hotels.com guest review
"Central location in town."
Clean rooms, great location, and reasonable prices. In between Old Port and West End.Genuine Hotels.com guest review
"Clean and comfortable"
Clean and comfortable hotel in good location. Bit disappointed though that you have to pay for parking.Genuine Hotels.com guest review
It was a nice hotel but thought too expensive and still had to pay for a parking space. It was nice that it was close to alot of the restaurants and bars though.Genuine Expedia guest review
"Very convenient location"
This hotel is located on the edge of downtown Portland, close enough to walk to all the attractions without needing a car. The room was clean and spacious. We ate breakfast at the hotel restaurant which featured a la carte as well as a buffet. They also have a lounge that serves lunch and drinks. I would go back to this hotel when I visit Portland […] again. Read moreGenuine Hotels.com guest review
"good location for the price"
The hotel is on the edge of downtown and close enough to walk to everything and is quite a bit cheaper than the hotels right downtown a few blocks away. The hotel was clean and the room was in good condition. The parking garage parking stalls are very tight.Genuine Hotels.com guest review
Great hotel, great price for the area and great location easy to access surrounding neighborhoods could walk all over portland from the hotel. Comfortable and clean room with a great view.Genuine Hotels.com guest review
"Cleanliness not next to godliness"
The hotel room was spacious, but the bathroom was extremely small. I would have preferred a smaller room for a larger bathroom that you could actually turn around in. Overall, the hotel was okay. It was walking distance to downtown, and if you prefer not to walk, you could take a 2-3 minute free shuttle ride. The front desk staff was friendly, but the […] cleaning staff was disappointing. There was crud in the sink. We tried to clean it with an extra wash cloth but it was caked on. There was residue in the toilet which grossed me out. I just tried not to look. We came back to the room once after it had been cleaned and our blanket from the bed was sprawled on the floor. Weird. I could tell that the tub was not cleaned because the water pooled around your feet as you showered because it did not drain quickly enough and it left a ring around the tub. I had to get out of the shower to wash my feet. The next time we visit Portland we will probably stay at a downtown hotel for the convenience. Hopefully we will find a hotel that places more of an emphasis on cleanliness so that we can be a bit more comfortable. Read moreGenuine Expedia guest review
"Front desk staff was rude"
The hotel was comfortable and adequate but the front desk hotel staff were quite snotty and condescending to both myself and my friend (on separate occasions). The shuttle bus drivers were friendly.Genuine Hotels.com guest review
"Nice hotel, not wheelchair friendly if it rains"
Entrance is niot wheelchair friendly. There is a step to get in. There is a ramp that is to the side of the main entrance, if it's raining the person in the chair and whomever is pushing would get soaked. The hotel staff wasn't receptive to ask management to put a small ramp. Other than that, it was a good stay. Shuttle service was excellent, rooms […] were comfortable and clean. Read moreGenuine Expedia guest review
Friendly and efficient staff. Walking distance to many local destinations. Clean and comfortable. Wouldn't look to stay anywhere else in Portland if we visit again.Genuine Expedia guest review
Well run franchise. Good location -- walkable to most areas of interest.Genuine Hotels.com guest review
"No TV, no internet, no rollaway"
Despite 3 requests, no rollaway. (Rollaway was offered when we made reservation.) And free internet is hardly a perk if it doesn't work. Underwhelmed by desk staff shrugging it off. Made it sound like situation normal.Genuine Hotels.com guest review
"Centrally Located Hotel"
Great experience....great staff...really enjoyed my stay.Genuine Expedia guest review
"Now charging for parking"
I've stayed here many times in the past. I was disappointed that there is now a charge for parking.Genuine Hotels.com guest review
"close enough yet quiet enough"
very good. service was great.Genuine Hotels.com guest review
"Stay here and walk Portland"
a great hotel. Wish I could have stayed longer. Loved the surprise of a late-night popcorn treat available in the bar. Please find a way to allow guests to watch regular TV stations without being driven crazy by an unfamiliar system. We had 4 professionals occupying 4 rooms and everyone had the same complaint... the frustration of finding the local […] networks. Read moreGenuine Hotels.com guest review
The staff was very professional and accommodating. The shuttle to the airport and train station were also great. It is very close to Old Port.Genuine Hotels.com guest review
"Great hotel in a good location"
This hotel exceeded my expectations. I have been to other Holiday Inns but this one had the best service (eg. reception, complimentary shuttle service) and the hotel looked great!Genuine Expedia guest review
"great access to all attractions"
nice place to visit very helpful staffGenuine Hotels.com guest review
"Bad mannered staff."
I was accused by one of the waitresses for trying to check out of the Hotel without paying for breakfast so when I spoke with the Manager I didn't like his attitude to the point I told him I would never return to this Holiday Inn.Genuine Expedia guest review
"Centric and convenient"
Only 5 minutes walk to old port, so why paying USD 100 more on the hotels that are in old port? Very convenient indoor parking for only USD 10/day. Breakfast was not included in rate but breakfast prices at hotel are reasonable, and there are many options in one block distance (diners, Starbucks, Dunkin, etc). Definetly my choice next time I go to […] Portland. Read moreGenuine Expedia guest review
"Price was right"
Very convenient to Old Port and able to walk everywhere. No complaints except charges for parking!Genuine Expedia guest review
"Great location and friendly staff"
The hotel staff were so pleasant. We had to cancel one of our rooms at the last minute due to flight cancellation and they were so helpful, waiving the charge. The shuttle service to the airport and area venues is so convenient. We attended a graduation and had the shuttle take us to the auditorium 7 blocks away. They also picked us up from the restaurant […] after dinner. Read moreGenuine Expedia guest review
"Just ok...close to Civic Center"
Rooms were decent, carpets looked dirty or stained, behind the curtains and around windows was dirty as well. Paid extra for parking, hotel lot was full so we a parked a short distance away.Genuine Expedia guest review
"Nice location and a good view of the harbor."
Very friendly greeting upon arrival. As a kid I'd walked by the hotel a 100 times but never stayed there. Now that I live in another city it was a pleasure to finally enter and have a reason to stay.Genuine Expedia guest review
Will be back.Genuine Hotels.com guest review
"Just up the hill from Becky's diner"
I chose this hotel because it seemed relatively inexpensive for places in walking distance to everything in the old part of downtown.Genuine Expedia guest review
"Bang for your buck"
Great location staff and cleanliness. Free shuttle downtown till 1am. My wife and I went for our anniversary and plan on going back again this summer.Genuine Expedia guest review
I attended conference and ate at restaurant. Family visited Portland Museum of Art, Old Port and took ferry to Peakes Island. The next day we attended the Nova Star open house.Genuine Expedia guest review
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