"One night back in Portland"
I was very impressed with the hotel in general. Nice room with a great view of Casco Bay, friendly staff. There was some construction just down the road, but that was only a very minor convenience. Within a short walking distance of downtown, and even closer to my favourite pub in Portland, Brian Boru. I would certainly stay there again.Genuine Hotels.com guest review
"nice hotel close to the beach"
very nice htel. The staff was very friendly and the shuttle service was excellent I would recommend to a friend.Genuine Expedia guest review
"close to downtown. not as close to water as others"
Totally fine. Nothing spectacular, but a solid stay. Like that it's on the hill for the view. Just try to get a room on the south side to see the water.Genuine Hotels.com guest review
"Great old-port stay"
Great location within walking distance of old-port and nice views of the bay. Good hotel.Genuine Hotels.com guest review
The hotel provided what we needed in the way of location as it was walking distance to everything that we wanted to go to. The ability to park for free was a bonus, although I understand that as of the near future, parking will incur a charge. The Front Desk staff were especially gracious and helpful. The beds do not have comforters with Duvets and […] as I like a heavier weight on me, I called down for an extra blanket and it arrive very quickly and did the trick. All in all, I would stay there again. Read moreGenuine Hotels.com guest review
Holiday Inn by the Bay was a very nice hotel. Our stay started with very prompt and gracious front desk service. We were given our choice of rooms and floors. Our room was very clean and had a great view of the surrounding area. Noise was not an issue at all. We were within walking distance of many restaurants and quaint shops/activities. Safety concerns […] were never an issue. Hotel restaurant provided prompt service and the food was tasty. Our only complaint, if any, is the quality of the coffee in the lobby. This is hardly an issue to complain about. Good job, Holiday Inn. We will be back for sure. Read moreGenuine Hotels.com guest review
"Make sure you get a no smoking reservation"
Accidently made the reservation not seeing that it was a smoking room. They were sold out and we couldn't get a different room.Genuine Expedia guest review
"Good option a reasonable competitive price."
This hotel is an excellent alternative to othe hotel if you do not mind walking 4 blocks to go to the harbor area. The bay view rooms are great with moderate extra charge. Parking is free. My wife and I enjoyed our time in the hotel and Portland. Do not forget to take a tour aoround the island and eat a twin lobsters.Genuine Expedia guest review
We were extremely impressed with the hotel including the restaurant! The food was outstanding and the service was great!Genuine Expedia guest review
For the price and location, I can't ask for more. It is a lovely hotel, easy to get too, close enough to Old Port activities that I could walk. The room was large, the bed comfortable, and the view priceless.Genuine Expedia guest review
Enjoyed our stay at the hotel. It was clean, the room is a good size and it had a great view of the water. Also, liked that they offered free shuttle service to the airport.Genuine Expedia guest review
"Great hotel for the price"
We really enjoyed our stay. It was a great deal for the price. My only negative comment is that the description said "free breakfast" but thy only give you a voucher that does not cover the full price of the meal.Genuine Hotels.com guest review
"Very helpful shuttle service"
The free shuttle service from/to the airport and to/from the ferry was very convenient and efficient. A simple call to the front desk to arrange pick-up times. All drivers were pleasant and on time.Genuine Expedia guest review
"Very pleasant stay block away from Old Port"
Very pleasant and helpful staff. All the amenities. Took advantage of their shuttle service.Genuine Hotels.com guest review
"perfectly located for our dinner and theater plans"
The staff was friendly and helpful, our room was comfortable, clean and quiet, parking was convenient, and Portland, as always, was delightful!! Thank-you Holiday Inn!Genuine Hotels.com guest review
"Convenient and nice place to stay in Portland."
The room was nice, comfortable and clean. The hotel employees were courteous and prompt. The shuttle driver was awesome. It was so convenient to have the shuttle to take us the short distance to the Old Port.Genuine Hotels.com guest review
This was a great hotel. Not to far a walk from downtown and all the cute shops. They were under renovation but the room was very clean and comfy. They had a restaurant on site but we never ate there. Would stay again.Genuine Hotels.com guest review
"An affordable gem in Portland"
We traveled here for a conference and stayed here since it was affordable. There is a lot of bang for your buck. The rooms are very comfortable. The in room internet connection was great. There was a day I had to work in the room and it was not a problem. However the highlight for me was the pool. It was a very underutilized amenity. There were times […] I had it all to myself. There was even a day when there were no towels. I called up the front desk and they quickly brought them. All in all it was a great stay and if I ever come back, I'll be sure to stay here again. Read moreGenuine Hotels.com guest review
The customer service was excellent. Although we had a smoking room, I was disappointed with the strong odor of smoke and dirty carpets. I still expect a Clean room when I pay for it.Genuine Expedia guest review
Great location. Very comfortable. The heat was not too responsive when we turned it up and the blankets were thin for a cool night. But you can't beat the location.Genuine Expedia guest review
"Perfect in every way."
Everything was excellent. The location was perfect. Within walking distance of everything downtown. The best thing was the helpfulness of the staff. They were eager to recommend restaurants and places to go. The shuttle driver gave us a mini tour on the way to a restaurant.Genuine Expedia guest review
"Have stayed many times before"
It was as it always has been in the past. Fairly convenient to everything and comfortable. Meals are very pricey. Food is ok. The maid service has changed. I used to leave the room after 11 without a problem and always came back to my bed made, trash taken and used towels changed. The second day, we were leaving the room and was asked if I needed towels. […] I said yes and she started handing them to me. So I said, and the bed made. She took the towels back and said nevermind, I'll take these.(?????). It was a good weekend though and as always, will go back to that hotel the next time we are in town. Read moreGenuine Hotels.com guest review
"could walk to the Civic Ctr &waterfront."
Overall I was pleased. but .. The wait to get a room was not expected and upset our plans.It set our two night stay off on the" uncomfortable" side.We were tired from a long drive and wanted a rest before our PM plans. That didn't happen.The breakfast buffet was good but overpriced.Genuine Hotels.com guest review
Overall we thought the hotel was very nice. Would definaty stay there again.Genuine Expedia guest review
We had a great time. Parking was tight but they had alternatives for us. Well worth the trip and the money.Genuine Hotels.com guest review
Enjoyed, nice view. Nice people...............................................................................Goodtime.Genuine Expedia guest review
The hotel is a bit old, but in good repair. What is always comes down to is the quality of service. A pretty place can be as cold as a tomb if there is bad service. This place, however, has hired people who are attentive and will do their best to make your stay comfortable, in a friendly manner. That makes all the difference.Genuine Expedia guest review
Went to an event at the civic center and this couldn't have been more convenient!Genuine Expedia guest review
"Great value and service"
I was very impressed with the hotel staff-very courteous, helpful and knowledgeable. The courtesy van was really helpful. Picked us up at the airport and dropped us to the train station. The hotel was clean, the room large and the location is central to portland. I would stay here again for sure.Genuine Hotels.com guest review
we would have been happier w/2 queen beds but this wasn't an optionGenuine Hotels.com guest review
"A Pleasant Hotel Experience."
The staff was helpful and friendly. Two breakfasts and one dinner in the restaurant were well-prepared and tasty. The view from Room 624 was beautiful, especially at sunrise.Genuine Expedia guest review
I love the free shuttle service. I was attending a Christmas party and didn't have to worry about driving. The room was clean and the beds comfortable. The shower water was super hot and there's a mini Keurig in the room.Genuine Hotels.com guest review
We enjoyed our stay here, it is very convenient to the Old Port area of Portland. Our stay was too brief to fully appreciate most of the hotel's amenities, but free parking is always appreciated in Portland.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
Friendly staff - found new room although I accidentally booked a smoking room.. would recommendGenuine Expedia guest review
"great for kids"
good location, nice pool for kids to enjoy, rooms comfortable, easy walk to old portGenuine Hotels.com guest review
There were certain inadequacies in the hotel. The safe in my room was not functioning and the cleaning staff should have noted that. The refrigerator in the room made too much noise but I found a way to muffle it but that really was not my responsibilty. The breakfast was far too expensive. The staff was pleasant.Genuine Expedia guest review
"Close to all"
The hotel service was wonderful. They put us in a room on the upper floor where we had bird eye view of the Portland city. The room was a decent size and had a contemporary style which we love. However, the bathroom had an odd angle layout and didn't have a full body mirror. When we asked the staff for directions, they drew us a walking path on our […] Portland map showing us the nearby restaurant and attractions. (And, the city is made for walking.) When we did drive, car parking was relative easy. Read moreGenuine Hotels.com guest review
"we would stay here again."
great fitness room, pool and saunas (single sex only). restaurant dining was pleasant, food good and value was also good. free coffee in the lobby (hot choc if the machine was working). front desk helpful with maps of the area, free in room wifi but sadly left our computer at home and none available for guest use.Genuine Expedia guest review
"Great Hotel Choice for Portland"
The staff is very welcoming from the shuttle driver to the front desk and cleaning associates. The room was bright and clean! Loved having a 'fridge in the room, however it did make a weird buzzing sound at times-minor though. The swimming pool was wonderful. Normally hotel pools are small, but not this one.Genuine Expedia guest review
"Good value, friendly service"
When I booked I only had the option to go for a smoking room. The hotel had a wedding that weekend and all non-smoking rooms were booked. I thought I'd give it a shot, but I have to say it was quite awful. We had a spacious, clean King size room, but no option to open a window and the smell was in your hair and clothes within minutes. After two nights […] in the smoking room we were finally able to move. The room was much smaller, but non-smoking and newly renovated with a bay view. I would give that room a 5, the other smoking one was a 2 at best. Location is good, it's a 10 minute walk to the bars and restaurants at the bay, and the staff is is very nice and happy to give you a complementary lift anywhere in town. Read moreGenuine Hotels.com guest review
"Our Stay in Portland., Maine"
Sarah front desk was Wonderful!! Night manager SUCKED!!!!!Our room was not taken care of properly, When asked for clean sheets she changed sheets but nut pillow cases..Worst experience night managers attitude ,Rude and unexceptable!!!!!!I was a trainer and lead for Disney for many years never saw what I saw what I did with the night manager I met at […] Portland Maine !!!!Rude and disrespectful!!!! Read moreGenuine Expedia guest review
"Staff Great .. Hotel room large but not great"
Staff fantastic .. couldn't ask for better .. the swimming pool was equally great although could do with better changing rooms !! (clean even !!) and more towels larger than the size of a facecloth !!!...... The hotel rooms whilst large smelt musty and the air conditioner couldn't keep up at all with the temperature at all .. we had a water facing room […] but had to keep the curtains closed because the room was already unbearably hot !!! and smelly .. It was also too far from the center if you had children and wanted to walk anywhere for dinner .... great for adults to walk back up the hill not for children !! Read moreGenuine Hotels.com guest review
"A cut above HI"
Great location. Had to park in the overflow lot. Friendly staff. Try the asparagus omlet for breakfast.Genuine Expedia guest review
"not worth your money"
The toilet ran all night, the drain in the shower was clogged, the faucet in the shower was broken, the coffee pot did not work,the bathroom sink did not drain-in other words a plumbing nightmare. We were offered a free breakfast for our troubles. Front desk staff was very rude.Genuine Expedia guest review
"I don't get the hype for this hotel."
My opinion of this hotel eroded at check-in. As I was filling out the sign in information the front desk person was talking to another employee which did not bother me at all. What bothered me was she continued her conversation long after I had finished filling out the form, so much so that I decided not to say anything just to see how long it would […] take for her to realize I was waiting for her, understand she was standing directly in front of me while she talked. Finally the person she was talking to started to nudge her with her elbow and nodded her head in my direction to get her to notice me. When I asked how late their car service ran at night she said she didn't know she thought around 10:00 p.m. as she said this another employee overheard her and told me the service runs all night. The room had a great view of the bay. I did not enjoy the view of hair mounded in the corner of the bathroom by the tub. I was not expecting Four Seasons but this felt more like a cut rate motel. Read moreGenuine Hotels.com guest review
the maid service was very goodGenuine Hotels.com guest review
I use hotels.com all the time and have to say this is the first time I felt compelled to leave a review. I have nothing but high marks for the Holiday Inn Portland. I checked in and Nate was fantastic in showing where to eat and drink. The rooms was great and all the staff were quick with a hello. The location is perfect and would highly recommend […] this property. I will be staying with you again. Read moreGenuine Hotels.com guest review
"A nice hotel for a convention"
Hotel was okay, nothing special. It seemed primarily used for conferences and there were several during our five day stay. The water view was nice from our room. Breakfast was not included but there was a full service restaurant. It was always packed with slow service for breakfast due to the conferences. It was close to the arts district but three […] blocks uphill from the waterfront. Free parking was a bonus. Read moreGenuine Expedia guest review
"Great Portland Hotel & LGBT Friendly"
Great service and heard from locals that this hotel has been the most LGBT friendly hotel in Portland. if you want to support businesses that support the community, stay here!Genuine Hotels.com guest review
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