Staff were amazing and helpful, along with extremely nice. What a pleasure!!Genuine Expedia guest review
very nice motel,nice people quiet. but no fan in bathroom.Genuine Hotels.com guest review
"Love this place"
Staff were friendly and very accommodating. Took care of the transportation to and from the airport. Upgraded our room. Even gave us whooping pies.Genuine Expedia guest review
Staff was very friendly. They helped us out with directions as well as cab. Also enjoyed the welcome whoopie pies!Genuine Hotels.com guest review
"Girls night out."
My girlfriends and I had a get night out on the town away from the kids. We stayed one night. It was quiet, comfy, clean and the staff were friendly. What else could you ask for?Genuine Expedia guest review
"The hotel is conveniently situated."
People working at the restaurant (in particular the hostess) should be nicer and more professional.Genuine Expedia guest review
"Great Hotel Chain!"
I have stayed at one other Fireside Inn and was not sure if the quality and comfort of the first hotel would be present throughout the chain. I was pleased that this hotel was so nice! The room was excellent, but the staff's friendliness put it over the top for us!Genuine Hotels.com guest review
"Great hotel for park and fly."
The staff were very helpful. We were flying out of Portland and we were able to leave our car there for a week free of charge. I would definitely recommend this hotel.Genuine Expedia guest review
"Comfortable and pleasant motel near 95"
I stayed for five nights while attending a workshop in Westbrook. Perfectly comfortable, and directly across the street is a large supermarket with drugstore that is open late and early.Genuine Expedia guest review
"Cozy and Comfortable!"
The staff at Fireside were very friendly at check-in and with any questions we had. The hotel is about a 15min (~$18) cab ride to Old Port where we were spending most of our time. They were able to call the cab for us and had coupons for us to use. In the long run it was much less expensive to pay for the cab and stay a bit further away than stay in […] town and pay much more. The lobby is large and with multiple areas for relaxing with guests. They had a popcorn machine when we checked in and also give you a woopie pie! The room was your typical hotel room. There were 3 items for a 2 socket pug, so we had to unlug the TV to plug in the desk lamp, but that wasn't so much of a bother. The tub was very slow draining although once it got going, it was fine. We alerted the front desk about that and the dead batteries in our TV remote (minor issues to us) and since he commented in fixing the remote maybe the draining tub is more of an overall plumbing issue than something that needs to be fixed? My friend and I both said that we would stay here again!! Did not get a chance to use the indoor pool but it looked nice. Read moreGenuine Hotels.com guest review
I had reserved a king room and was given a double standard/queen room. The staff was great and was trying to find me a new room, but I was so tired and my wife had already begun unpacking that I didn't really feel like switching. There was no price difference so it wasn't that big of a deal but it was a bit discouraging that there was a difference between […] what expedia said and what the hotel gave. The staff said since it was done through expedia, they didn't know about the king request...kinda weird but I got over it. Read moreGenuine Expedia guest review
The check-in was fast, friendly and convenient. Parking was close enough and the room clean and well appointed. My problem was the temperature regulation as I had to keep turning the AC up and down to maintain a comfortable level. Other members of our group had so such problems I must add. The restraint staff were especially friendly and took great […] care of our large group, even handling late comers efficiently. I would have rated the stay higher were it not for the AC. Read moreGenuine Expedia guest review
I loved the whoopee pie greeting! The room itself had a rip in the shower curtain, big box TV, tiny fridge on floor, and was not clean. It was either dirt or mold on the edge of the tub....Genuine Expedia guest review
The location was close to where we needed to be for family reasons. It would have been nice to have been given a map of the hotel lay out and facilities as there are buildings that do not connect causing you to go out and around. The staff is friendly and helpful. Morning breakfast was adequate fresh fruit, muffins, pancake, toast, cereal, coffee, tea, […] and juice. A few pieces of equipment in the work out room were in need of repair. The spa and Sauna were working. It would have been nice to have hand lotion. Had to go to the shopping center across the street to purchase some. Wifi worked in the rooms and there was a computer/printer to print boarding passes for guests in the lobby. There was live entertainment in the lounge area. Read moreGenuine Hotels.com guest review
"Dirty and Dissapointing"
The room had a broken mini fridge with someones very smelly food when we first checked into the room. The bed was not comfortable at all and at 5 foot 5 , I was a bit too tall for the shower.Genuine Expedia guest review
"Don't stay here if you need WIFI"
For the $129, we got what we paid for; certainly not worth the greater-than-$200 price posted on the door! An old convention center, dated, not particularly clean but not horrible. They advertise free WIFI but if you need it for work, don't stay here. The signal dropped every 5-7 minutes; longest uninterrupted time was 20 minutes. Signal in the lobby […] was reliable, but couldn't work from the lobby all the time. Desk clerk was unhelpful, "We use a service. I can give you their tech support number if you want it." OK, I get that it is free, but when there is neither a paid nor a wired connection available, the free WIFI ought to work. Not expecting much, we tried the restaurant and were pleasantly surprised. The food far surpassed typical hotel fare, the service was fine, and the price was fair. After a wonderful salad with warm candied walnuts and asinfully large serving of lobster mac & cheese, I was too stuffed to fight the WIFI. Read moreGenuine Expedia guest review
"Vwey friendly and accommodating."
Not a lot to tell we were only there for about 15 hours.Genuine Expedia guest review
"Close to the old port."
Check was at noon an staff were knocking at the door at 11 am.twiceGenuine Expedia guest review
"Nice, comfy place to stay"
We thoroughly enjoyed our stay....large homelike room....very comfy bed....we totally relaxed....$10.00 credit toward dinner or breakfast...wow...definitely recommend Fireside Inn .....Genuine Hotels.com guest review
"Nice hotel right off the highway."
Overall a nice place to stay. Personnel very courteous. A little dusty around the dresser but clean sheets and bedding. Hotel on the older side. Not enough room to eat breakfast. Ate down the road at a Cracker Barrel, excellent.Genuine Expedia guest review
"A pleasant motel in a remote, commercial area."
Fireside Inn is fine if you plan to spend time away from the hotel most of the day. The morning breakfast provided was predictable but adequate with uncomfortable tables and inadequate seating at certain times. It is expensive for the type of facility it is. Quiet and comfortable.Genuine Expedia guest review
"Down at the heel"
The best feature of this hotel is the ease at which one can escape back onto 95. The overall effect was grungy--the place needs a big makeover. Worst buffet breakfast we've ever had (styrofoam plates, packs of instant oatmeal, flavorless muffins, etc). Didn't want to take my shoes off in the room and someone heavy-handed had sprayed a very cloying room […] deodorizer between clients to the extent that we had to open a window when we arrived. Staff was very nice. Read moreGenuine Expedia guest review
"One night stay"
Only stayed one night. Good location some what near airport. Bus full of old folks here.Genuine Expedia guest review
"It Was Fine"
The hotel was fine, but I thought it was a bit pricey, in general. I had to stay an extra night because my flight was cancelled, so my second night's stay was too much, in my opinion, but I had no choice. The first room I stayed in smelled like smoke - after I got switched from a room that smelled HEAVILY like smoke. They had smoking rooms last year, […] changed all to non-smoking 1/1/13. The second time around I asked for a room that was always non-smoking and it smelled fine, except that the bathroom smelled a bit like an outhouse. I was too exhausted to complain, so I sprayed my own air freshener and kept the door closed. Besides that, you get a coupon for the hot breakfast in the morning, continental is free, so one morning for one person it was free the other it was 21 cents, which was great and the breakfast was really good. There are also indoor and outdoor pools, and guest laundry ($4.00 to wash and dry a load), and the free airport shuttle (10 minute ride) so there were many conveniences. The staff were also friendly and helpful. Read moreGenuine Hotels.com guest review
"One Night, September 28, 2013"
Nice experience. Especially liked the outdoor pool and the overall cleanliness. Breakfast was just okay. Coffee was weak. Overall impression suffered by virtue of the throw away dishes and plastic silverware.Genuine Expedia guest review
"Its a sleeper of a hotel"
Was taken aback by the exterior of the hotel, but once inside and greeted warmly by staff things started to change. The hotel furnishings and appointments need to be upgraded, but although old, everything was in good working order and clean. The staff was fabulous! We couldn't say enough about every one that we came in contact with from the front desk […] staff to the maintenance people we encountered. We would stay there again when in Portland simply due to the warmth of the people. Read moreGenuine Expedia guest review
"Easy to find, great location"
Vacationing for the first time in Maine. Loved all of Portland and nearby beachesGenuine Expedia guest review
"Ours was a basic stay."
The room was very basic, but this hotel also offers premium style rooms for those so inclined. A large outdoor pool and smaller indoor pool was a nice touch. The on site restaurant and lounge is very nice and the offerings are very good. With the addition of banquet rooms and rooms with fireplaces this hotel offers more than comparably priced hotels. […] A continental breakfast was provided but offers little and is slightly less than average. A better breakfast is offered by their onsite restaurant. A better choice for sure. Our stay was quiet and enjoyable overall. We would plan to come back. Read moreGenuine Hotels.com guest review
"Unexpected value in an offbeat location"
I didn't expect much from The Fireside Inn, given the price that we got for the room and its location next to I-95. However, this former Holiday Inn has been kept in good shape and offers lots of amenities and design touches that most cheap-overnight places at similar prices in the area just don't have. It has a very nice courtyard pool and well-landscaped […] gardens, a nice lobby, and good wireless service. The courtyard turned out to be a special boon since we were on the highway side of the property, but on the interior side, so it was perfectly quiet. The room had a bit of an odor to it but was otherwise quite serviceable, with good appointments and a decent TV. Continental breakfast was a bit scattered around the erstwhile lounge area, but decent enough. We each got a complimentary fresh-made whoopie pie upon checkin - nice touch! Looking at the alternatives in the airport area in Portland, I think that we made a good choice. Read moreGenuine Expedia guest review
"Not enough room."
We paid for a room for 3 people and with the cot that was not fit for even a child sleeping was not too good . We had to pad the cot down with 3 quilts .once the cot was set up we could use the chair or desk.Over priced for what we got.Genuine Expedia guest review
It was good, we expend 1 night Jacuzzi and sauna was good even do we couldn't fine the switch to turn light on it was around 8pm.Genuine Hotels.com guest review
Room stunk like an old ashtray, this was supposed to be a non smoking room. Solution at the front desk? We'll send some Fabrize right on up. Uh, no thanks. Do yourself a big favor and don't stay at this dive.....Genuine Hotels.com guest review
"Great for families"
The kids enjoyed the pool and we adults were able to use the fitness center. The complementary breakfast was totally adequate, and there was an option to purchase a hot breakfast buffet.Genuine Expedia guest review
"super front desk service"
I loved he place and for I thought would be an average motel experience it was wonderful. Front desk help was great and they provided me a taxi at 4am to the train station as their regular van service had not started.Genuine Hotels.com guest review
"Decent with a few typical issues"
Myself and my sons stayed at the Fireside Inn recently. It is a convenient location right at Rte 95 with easy access to downtown. Check-in was simple, with good service. The room was your standard room. it was clean, and set-up well with ample power as they had a power supply installed at the heads of the beds. I did notice corners in the bathroom had […] been neglected for a while, and I noticed the tiles coming up in a few spots. The shower was in good shape, and worked well. We used both the indoor/outdoor pools. Both were well maintained. We ate at the restaurant for breakfast. A continental breakfast is free for guests, but my sons wanted pancakes,etc; So I opted to pass on the free breakfast and we ate at the regular restaurant. The prices were competitive. At check-in I received a $10 food coupon which helped. The food was pretty good, and portions were standard. However, the service was downright poor. We were seated promptly. However, at that point we waited over 15 minutes to even be acknowledged. I was contemplating leaving when they came over to help us. When the drink order was taken, it was another 10 minutes+ before our food order was taken. For an 11 year old to remark unsolicted that the service seemed slow, that speaks volumes. Once the food order was in it was a reasonable time for the food, and IT arrived hot. I would stay at the Fireside again, I just maybe would re-think the restaurant unless I was in no rush or didn't have my boys. Read moreGenuine Hotels.com guest review
"Good Place to Stay"
First off, it's easy-off, easy-on to the Maine Turnpike. No hunting all over for your hotel, or how to get to where you want. The place is clean and pleasant, with an indoor AND outdoor pool. I never made it to the pool, but Hubby enjoyed it. The rooms were your usual hotel room, with two double beds in ours. Double beds are a little small when you […] have one person who's larger than most sharing with their spouse, and you're used to a king size bed. Wish they'd upgrade at least to queens. But the mattresses were comfortable. This is the second time we've stayed herre, and I won't hesitate to stay there again. Read moreGenuine Expedia guest review
"Decent hotel, nothing special."
Pros: decent sheets/beds; two pools, wifi, respectable continental breakfast. Cons: very basic rooms; noisy refrigerator in room; apathetic staff when told about noisy fridge.Genuine Expedia guest review
Rooms and hallways could be cleaner, beds not real comfortable. Staff was nice-even mailed a phone charger that we left in the room to us right away after we called them.Genuine Hotels.com guest review
"Room was very clean and comfortable."
First impression was not good, but room was nice and clean. Breakfast was average.Genuine Expedia guest review
"pricing is OK for what you have..."
beds are too small ...if you want the room for 2 adults + two kids please make sure your kids are not too bigGenuine Expedia guest review
"Do NOT Stay here!!!!"
Fireside Inn and Suites is hands down the worst hotel I have ever stayed at. From the totally incapable staff to the filthy, smoked filled room with wallpaper pealing from the walls this place is a disaster. Beds are rediculously uncomfortable the rooms are cramped, dirty and deteriorating and even our non-smoking room smelled like an ash tray.Genuine Expedia guest review
"busy popular hotel - loved the handicap room"
we were given a handicap room - without asking - and were grateful for its facilities. Great located across from a Mall - and right next to 295 for easy 'going'.Genuine Expedia guest review
"Comfortable place to stay"
We were in the area looking at colleges and stayed at Fireside Inns. The hotel was very nice, the staff was courteous and friendly. We only stayed that one night so we didn't get a chance to use any of the facilities. We DID get a 10$ coupon off of the hot breakfast so we did that instead of the continental breakfast. The rooms were very comfortable […] and they did provide us with adjoining rooms. Over all, I liked this place and if she decides to go to school up there, we may visit again. Read moreGenuine Hotels.com guest review
I very much enjoyed my stay at Fireside Inn, I can't believe how helpful the front desk was when we had to leave early.Everyone was most helpful and it was very much appreciated.I hope to be your guest again in the future.Thanks again for caring.Genuine Hotels.com guest review
"Antiquated rooms, unpleasant waitresses"
Upon arrival at the hotel, we were greeted by the front desk staff, who were very pleasant. However, when we arrived at our room, we found that the television set was an older style, large back, 1980s style, 20" television set. The double beds were o'kay and the rooms were air conditioned as advertised, however, the housekeeping service started pounding […] at our door at 8:30 AM in the morning. On the second day that we stayed, the housekeeping staff did not return to our room to take our trash and make our beds, even after we had asked them for additional linens and towels. This was very disappointing. The breakfast experience is not a continental breakfast, as is advertised, but rather a partial breakfast buffet with limited offerings. No eggs or bacon were offered. The employee that handled the "continental breakfast" was not pleasant and had an attitude. At one point, when I disposed of my paper plate in the trash can and did not push it down far enough, as the trash barrel was full and he had not taken out the bag, he made a comment under his breath that, "the breakfast was complimentary". One day before we attended a nearby baseball game, we ate at "Jake's", which was a part of the motel. The waitress was very unpleasant towards us. Overall, I would not recommend this place. Read moreGenuine Expedia guest review
"Would recommend for all families."
We were a family of 3 adults and 2 children. and the room was nice and spacious, friendly accommodating staff. Complimentary breakfast good and staff friendly.Genuine Expedia guest review
"Beware of the Bait and Switch"
Expedia claimed that this hotel would be equivalent to a Doubletree. In reality, it is worse than a Motel 6. The room smelled like stale cigarette smoke. The bathroom light did not work properly. The rooms are noisy, on the highway. The surface was surly, the attendant answered a number of phone calls and left us waiting for 15 minutes to check into […] the hotel. Read moreGenuine Expedia guest review
"Beach to Beacon Stay Over"
This hotel doesn't come up to par in my eyes. Bathroom sink was clogged. advertised free WiFi signal did not reach our side of the hotel, so no WiFi. Three of us, the two full size beds seemed like over-sized twins, so had to obtain an extra cot. TV picture was fuzzy and we couldn't get any local stations.Genuine Expedia guest review
The best hotel we stayed at for this vacation. To bad we only had one night there.Genuine Expedia guest review
"Close to the airport"
We were impressed with the hotel. Clean, comfortable beds. My only disappointment is we were told they had shuttle service to the hotel. We had an early flight, they contacted a cab for us, and they were there on time, very pleasant, except we had to pay for the service. Would stay there again.Genuine Expedia guest review
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