"Not enough room."
We paid for a room for 3 people and with the cot that was not fit for even a child sleeping was not too good . We had to pad the cot down with 3 quilts .once the cot was set up we could use the chair or desk.Over priced for what we got.Genuine Expedia guest review
It was good, we expend 1 night Jacuzzi and sauna was good even do we couldn't fine the switch to turn light on it was around 8pm.Genuine Hotels.com guest review
Room stunk like an old ashtray, this was supposed to be a non smoking room. Solution at the front desk? We'll send some Fabrize right on up. Uh, no thanks. Do yourself a big favor and don't stay at this dive.....Genuine Hotels.com guest review
"Great for families"
The kids enjoyed the pool and we adults were able to use the fitness center. The complementary breakfast was totally adequate, and there was an option to purchase a hot breakfast buffet.Genuine Expedia guest review
"super front desk service"
I loved he place and for I thought would be an average motel experience it was wonderful. Front desk help was great and they provided me a taxi at 4am to the train station as their regular van service had not started.Genuine Hotels.com guest review
"Decent with a few typical issues"
Myself and my sons stayed at the Fireside Inn recently. It is a convenient location right at Rte 95 with easy access to downtown. Check-in was simple, with good service. The room was your standard room. it was clean, and set-up well with ample power as they had a power supply installed at the heads of the beds. I did notice corners in the bathroom had […] been neglected for a while, and I noticed the tiles coming up in a few spots. The shower was in good shape, and worked well. We used both the indoor/outdoor pools. Both were well maintained. We ate at the restaurant for breakfast. A continental breakfast is free for guests, but my sons wanted pancakes,etc; So I opted to pass on the free breakfast and we ate at the regular restaurant. The prices were competitive. At check-in I received a $10 food coupon which helped. The food was pretty good, and portions were standard. However, the service was downright poor. We were seated promptly. However, at that point we waited over 15 minutes to even be acknowledged. I was contemplating leaving when they came over to help us. When the drink order was taken, it was another 10 minutes+ before our food order was taken. For an 11 year old to remark unsolicted that the service seemed slow, that speaks volumes. Once the food order was in it was a reasonable time for the food, and IT arrived hot. I would stay at the Fireside again, I just maybe would re-think the restaurant unless I was in no rush or didn't have my boys. Read moreGenuine Hotels.com guest review
"Good Place to Stay"
First off, it's easy-off, easy-on to the Maine Turnpike. No hunting all over for your hotel, or how to get to where you want. The place is clean and pleasant, with an indoor AND outdoor pool. I never made it to the pool, but Hubby enjoyed it. The rooms were your usual hotel room, with two double beds in ours. Double beds are a little small when you […] have one person who's larger than most sharing with their spouse, and you're used to a king size bed. Wish they'd upgrade at least to queens. But the mattresses were comfortable. This is the second time we've stayed herre, and I won't hesitate to stay there again. Read moreGenuine Expedia guest review
"Decent hotel, nothing special."
Pros: decent sheets/beds; two pools, wifi, respectable continental breakfast. Cons: very basic rooms; noisy refrigerator in room; apathetic staff when told about noisy fridge.Genuine Expedia guest review
Rooms and hallways could be cleaner, beds not real comfortable. Staff was nice-even mailed a phone charger that we left in the room to us right away after we called them.Genuine Hotels.com guest review
"Room was very clean and comfortable."
First impression was not good, but room was nice and clean. Breakfast was average.Genuine Expedia guest review
"pricing is OK for what you have..."
beds are too small ...if you want the room for 2 adults + two kids please make sure your kids are not too bigGenuine Expedia guest review
"Do NOT Stay here!!!!"
Fireside Inn and Suites is hands down the worst hotel I have ever stayed at. From the totally incapable staff to the filthy, smoked filled room with wallpaper pealing from the walls this place is a disaster. Beds are rediculously uncomfortable the rooms are cramped, dirty and deteriorating and even our non-smoking room smelled like an ash tray.Genuine Expedia guest review
"busy popular hotel - loved the handicap room"
we were given a handicap room - without asking - and were grateful for its facilities. Great located across from a Mall - and right next to 295 for easy 'going'.Genuine Expedia guest review
"Comfortable place to stay"
We were in the area looking at colleges and stayed at Fireside Inns. The hotel was very nice, the staff was courteous and friendly. We only stayed that one night so we didn't get a chance to use any of the facilities. We DID get a 10$ coupon off of the hot breakfast so we did that instead of the continental breakfast. The rooms were very comfortable […] and they did provide us with adjoining rooms. Over all, I liked this place and if she decides to go to school up there, we may visit again. Read moreGenuine Hotels.com guest review
I very much enjoyed my stay at Fireside Inn, I can't believe how helpful the front desk was when we had to leave early.Everyone was most helpful and it was very much appreciated.I hope to be your guest again in the future.Thanks again for caring.Genuine Hotels.com guest review
"Antiquated rooms, unpleasant waitresses"
Upon arrival at the hotel, we were greeted by the front desk staff, who were very pleasant. However, when we arrived at our room, we found that the television set was an older style, large back, 1980s style, 20" television set. The double beds were o'kay and the rooms were air conditioned as advertised, however, the housekeeping service started pounding […] at our door at 8:30 AM in the morning. On the second day that we stayed, the housekeeping staff did not return to our room to take our trash and make our beds, even after we had asked them for additional linens and towels. This was very disappointing. The breakfast experience is not a continental breakfast, as is advertised, but rather a partial breakfast buffet with limited offerings. No eggs or bacon were offered. The employee that handled the "continental breakfast" was not pleasant and had an attitude. At one point, when I disposed of my paper plate in the trash can and did not push it down far enough, as the trash barrel was full and he had not taken out the bag, he made a comment under his breath that, "the breakfast was complimentary". One day before we attended a nearby baseball game, we ate at "Jake's", which was a part of the motel. The waitress was very unpleasant towards us. Overall, I would not recommend this place. Read moreGenuine Expedia guest review
"Would recommend for all families."
We were a family of 3 adults and 2 children. and the room was nice and spacious, friendly accommodating staff. Complimentary breakfast good and staff friendly.Genuine Expedia guest review
"Beware of the Bait and Switch"
Expedia claimed that this hotel would be equivalent to a Doubletree. In reality, it is worse than a Motel 6. The room smelled like stale cigarette smoke. The bathroom light did not work properly. The rooms are noisy, on the highway. The surface was surly, the attendant answered a number of phone calls and left us waiting for 15 minutes to check into […] the hotel. Read moreGenuine Expedia guest review
"Beach to Beacon Stay Over"
This hotel doesn't come up to par in my eyes. Bathroom sink was clogged. advertised free WiFi signal did not reach our side of the hotel, so no WiFi. Three of us, the two full size beds seemed like over-sized twins, so had to obtain an extra cot. TV picture was fuzzy and we couldn't get any local stations.Genuine Expedia guest review
The best hotel we stayed at for this vacation. To bad we only had one night there.Genuine Expedia guest review
"Close to the airport"
We were impressed with the hotel. Clean, comfortable beds. My only disappointment is we were told they had shuttle service to the hotel. We had an early flight, they contacted a cab for us, and they were there on time, very pleasant, except we had to pay for the service. Would stay there again.Genuine Expedia guest review
"Nice Hotel Handy To I95"
Enjoyed our two-night stay. We booked a room close to the outdoor pool and inner courtyard. After we did it we thought it might be noisy, but it was very quiet and convenient. The room was very clean with thick towels, good-quality sheets and comfortable beds. The remote control did not work, and the next morning when I reported it to the front desk […] it was replaced by the time we returned from our day trip to downtown Portland. We did not have the continental breakfast, but we did have dinner in their dining room (Zachary's) the last night and found it quite good with an cheerful, attentive waitstaff. Read moreGenuine Expedia guest review
We had a wonderful time @ Fireside Inn & Suites. The breakfast was good, the staff was friendly, and the room was clean.Genuine Expedia guest review
"Value hotel in Portland."
Lobby was nice, dining area was nice, personnel were friendly and helpful. Hall and room carpets need to be replaced along with the furniture. It was ok for a few nights but just didn't feel quite as clean as I'd like.Genuine Expedia guest review
our rooms had a very musty smell when we arrived, Has to open windows. We had 2 rooms, room 1, tv did not work, room 2 refridge did not work. Reception was unaware that there was a 1/2 marathon in town, when i asked for a late check out because of the race, they offered me 1 extra hour! They day before when we inquired, they said it would not be a problem […] but need to call the next day, and would be able to request a time. Read moreGenuine Hotels.com guest review
"last moment thru expedia"
Clean and well laid out, professional and curteous staff that was ready to help and direct us to where we needed to go. Nice place and very nice people. Amazing pancake maker - never seen that one before.Genuine Expedia guest review
Awesome place to stay. Hotel is very clean. Staff are friendly. nice viewGenuine Expedia guest review
"HORRIBLE THE MANAGER JESSICA CANCELED OUT MY RES"
THE MANAGER JESSICA TOLD ME TO SLEEP IT OFF AND TOLD ME I WAS DRUNK I HAVE A HEAD INJURY SHE SHOULD NEVER OF SAID THAT IT WAS11AM I THE MORNING THE GENERAL MANAGER WAS SUPPOSE TO CALL ON FRIDAY TO LET ME KNOW WHAT HE WAS GOING TO DO I WILL CALL HIM MONDAY TO FIND OUT WHAT HE IS GOING TO DO I TOLD HIM THAT JESSICA SHOULD GET FIREDGenuine Expedia guest review
"Nice clean hotel."
Would love to have some hot items added to the breakfast menu, like eggs and bacon.Genuine Expedia guest review
The area hotels are expensive and disappointing. This one in particular, at least our room was extremely humid almost moldy. It just wasn't kept well. Breakfast is disappointing.Genuine Hotels.com guest review
"Great Location for Airport and Amtrak"
Perfect for overnight to return the rental car and get good sleep for the next morning's Amtrak train. Very courteous staff at front desk.Genuine Hotels.com guest review
The sona and jauze room it OS not safety . Pool it is not deep enough. The breakfast it is not enough varity Not many to choose. It is ok Rate from 1/ 10 6Genuine Hotels.com guest review
We where a late arrival so I guess that's why we didn't get our whoopie pie expected at every check in. The instructions to find the elevator where very vague and not accomodating to a guest who had an obvious difficulty using stairs. The room had a certain smell once we finally found it. The morning receptionist i had to practically drag the words […] out OF her. The beds where not properly made. Read moreGenuine Expedia guest review
Great experience - highly recommend this hotel. We have stayed at other hotels and this one is by far superior!Genuine Hotels.com guest review
"Delivers solid performance"
Just an overnight stay in Portland on the way to further up in Maine. All staff members encountered were courteous, friendly, accommodating (front desk, restaurant room service, housekeeping). Very nice outdoor pool area and indoor pool is a good provision as well. Room was nice and clean, everything worked. Old-style CRT TV but good service. It's obvious […] that work is continuing to be put into the place to continue to renovate all the old Holiday Inn fixtures--there are a couple left but this is definitely a good value alternative to paying downtown/Old Port prices, and it's a quick 10 minute drive down there. Read moreGenuine Expedia guest review
"Super helpful staff: prompt friendly courteous"
The staff here is fantastic. We encountered a mistake on the part of the cleaning crew, maybe because we had extended our stay by a night and something was misinterpreted, but in any case, we didn't have any signs on the door but they didn't clean our room. Needless to say it was a shock to come back to unmade rooms at the end of a long day. The cleaning […] crew, however, doesn't work after-hours, so they couldn't fix our room. So, we requested to get a new room instead, and to our surprise, the front desk promptly set up new keys and sent someone down to help us move next door to a new room. Completely hassle-free. The staff were very considerate and very helpful. Also, right when we checked in, they gave us a complementary dog bowl and some whoopie pies! After being at a bunch of hotels where the entire pet interaction was something like "ok, we can take pets but $10 fee each day, okay?", it was a fresh change to hear an actual welcome for your dog too. Overall, great attitude and courtesy on the part of all staff members we encountered, from front desk to breakfast staff to after-hours crew. They made this place our favorite stop on the whole trip! Read moreGenuine Expedia guest review
Cig smoke odor strong. Dust thick under furniture. Area convenient to airport and eateries. Would be a 4/5 if update to room and cig smoke odor were addressed. Staff friendly.Genuine Hotels.com guest review
"Pictures do not match what it really looks like."
Breakfast room very tiny. Staff were not helpful and when asked if they could help, there was attitude! Coffee pot in room did not work properly.Genuine Expedia guest review
"Conveniet stop for last minute arrangements"
Although the staff were quite nice, the pool was dirty, and the room amenities were lacking. The cleaning service did not change the sheets, and took the towels and bathmat, but did not replace them on one occasion. The place is quite old, with an analog tv and plastic cups. The continental breakfast consisted of dry cereal and a giant bowl of soupy […] fruit; however, the restaurant serves a lovely breakfast. When visiting the lounge after a long journey to Maine from North Carolina, we were asked to pay a cover charge...when we explained our situation the "bouncer" let us in, where we enjoyed weak cocktails from a sub-par server. I had to go to the bar to get the check. Overall, I would recommend this place if you needed a last minute stop when plans change. Read moreGenuine Hotels.com guest review
"Nice overnight stay"
For what I needed -- an overnight stay on the way to drop off daughter at camp -- it was perfect. Very nice people at the front desk, room was quite clean, and the beds were exceptionally comfortable for someone coming off a long drive.Genuine Hotels.com guest review
"Close to UNE"
I paid extra to have a pool side room. The tree outside was overgrown and the window was permanently fogged. No view of the pool! Should have saved my money for breakfast. The free continental breakfast was awful and the breakfast in the restaurant overpriced.Genuine Expedia guest review
I thought it was a great deal for the price. Good amount of space, very comfortable, everything worked and was up to date, no ugly furniture.Genuine Expedia guest review
"hotel comfortable, staff good in a crisis"
Fireside Inn is an older hotel, but that's part of its charm. The rooms and lobby are a bit more spacious. All is very clean. The breakfast is sparse, probably because there is a restaurant attached to the hotel, where we enjoyed dinner one evening. Guests in one of the rooms adjacent to us had a loud argument at 2:30 one morning, and we called the […] front desk. The staff member went to that room immediately and knocked on the door, and returned and did so again when the argument continued and we called a second time. After that, it was quiet. Next morning we requested a different room and got it, with an upgrade. We were very satisfied with the way the hotel handled this unpleasant situation. Read moreGenuine Hotels.com guest review
"Nice stay for one night."
Not quite as nice as the pictures indicate and not as nice as other hotels in this category in this city.Genuine Expedia guest review
"Okay stay, but..."
Stay was okay, nothing extraordinary. The continental breakfast was meek. The biggest complaint would be a very poor wifi. The connection was extemely slow and streaming anything either didn't work or was just painful. With today's business and entertainment technology, high speed, reliable wifi is a must. It's just expected.Genuine Expedia guest review
"Comfortable and quiet stay."
I found the check in to be easy, and though the lobby smelled like popcorn at a movie theater, and the location of the motel was adjacent to strip malls, the room was quiet and comfortable for the one night I stayed there.Genuine Expedia guest review
"Good for business, family"
Very pleasant stay. Room is a little run down, old TV, noisy heating unit, but exemplary staff rivals any 4-star hotel in any major city, towels were fluffy and big, continental breakfast is certainly adequate, restaurant OK (tho closed on Sunday!). All in all, a very very good experience. Convenient to the TurnpikeGenuine Expedia guest review
"Very nice hotel"
My husband and I stayed there one night after 14 hours on a plane. It was great! Very clean and beds were very comfy.Genuine Hotels.com guest review
Good....exactly what we needed at this time....clean but older than i thought.....satisfied overall...Genuine Hotels.com guest review
We really enjoyed our stay. The only thing that was of concern was that the breakfast buffet choices should have given guest a little more options.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )