"Nice hotel close to all the FUN"
We arrived at the hotel early and was told our room was not ready which we expected. We did check-in and left a cell phone number as they said they would notify us when it was ready. Left the luggage with them and went to enjoy New Orleans. They did contact us before the normal check-in time. When we got out the elevator a guest said I hope you bought […] ear plugs...... The hotel was being renovated and the sound of hammering from power tools was LOUD. Thankfully it stopped around 5pm and did not start early. There were still 2 rooms being worked on on our floor plus all the floor below and this made the carpets dirty. We were not told about using a room key to make the elevators work not the password for the Internet. But to location of the Hotel is terrific, close to everything but far enough away to get a quiet nights sleep. Very comfortable room. Bed and linens were very good. The bar alongside the Hotel had a great selection of beers as well. We enjoyed it and will go back again but after the renovation is complete in a month or so. Read moreGenuine Expedia guest review
Great location. Pool was too hot. Not even free coffee in the morningGenuine Hotels.com guest review
Only 1 person checking in customers on Friday at check-in, other staff members did not offer to help. Parking is not free for hotel guests. For a Wyndham property, room was not up to standards.Genuine Hotels.com guest review
"wonderful location, away from noise, view of river"
good experience. lots of fast elevators. lots of clean towels. air conditioning was very responsiveGenuine Expedia guest review
"Convenient Location to all French Quarter"
Corner od Royal and Canal Streets, the hotel is located in the hub of French Quarter activities, bars, restaurants, parades, and shops. Tour desk and business center to print return flight boarding passes.Genuine Expedia guest review
"a little update"
Hotel was fine but it may need a little update as far as rooms go.....new matressesGenuine Hotels.com guest review
"Fabulous Room & Great Location"
This hotel was all the comforts of home and centrally located to all the attractions in walking diatance.Genuine Hotels.com guest review
Excessive noise, construction noise drove us nuts No one mention the remodel when we made reservationsGenuine Expedia guest review
"Re-visiting New Orleans"
After looking on line at about every hotel in the quarter, we made reservations at the Wyndham. Our hotel stay was very satisfactory, overall. The room was clean and quiet so we were able to get some rest. If you are visiting the French Quarter in New Orleans, this is a good place to stay. I guess, having been there so many times, our visit really wasn't […] all that memorable. Read moreGenuine Hotels.com guest review
"Construction but they made it okay!"
The construction was heavy and made it a bit of a hassle but everyone was helpful.Genuine Hotels.com guest review
Our stay was good but was a little disappointed that the room didn't have a microwave nor refrigerator. For the price of the rooms, they should have everything.Genuine Hotels.com guest review
Overall I enjoyed my stay! I had a new room and the bed wuz jus soooo wonderful. The staff was friendly and I loved the pool. I was in walking distance of the French quarter life which I enjoyed. I have no complaints about my stay and will be coming back.Genuine Hotels.com guest review
"close to everything"
The rooms were very comfortable. Hotel was being renovated, but never heard any work noise. Man at the side door and parking booth was extremely nice.Genuine Hotels.com guest review
It was a great stay. Still some renovation going on but presented no problem for us. Our room was beautiful, beds and linens great. The self park is a great perk. My biggest fear is that, once renovations are complete,it will be out of our price reach.Genuine Hotels.com guest review
"Nice hotel close to Bourbon"
The hotel was nice and it was close to Bourbon, 3 minute walk. But for paying over $100 a night, I thought the room would have had a microwave and a mini fridge. That was a big inconvinence. Other than that, it was clean and friendly.Genuine Expedia guest review
"Excellent location with a free parking voucher"
Comfortable and convenientGenuine Hotels.com guest review
"Great price and location"
I was very nervous after reading the negative reviews, but everything turned out fine. I don't know what more I could have asked for at that price for the location. The staff was very nice. The only complaint is the slow, hot elevators.Genuine Hotels.com guest review
This hotel was wretched. The lobby on the 10 floor consisted of a few card tables in a hallway. We were sent up to the 18th floor and told to cross over to the 19th floor. The entire 18th floor was abandoned, with plastic sheets hanging down that we had to walk through. I went the wrong way and I saw that every room door was wide open, dark, and look […] as though it was being "aired out.' The Shining was never this scary. When we finally made to our room it had a "lived in" air about it with a carpet that said, "probably best to keep your shoes on." I suppose the flat screen on the wall was to distract us from noticing there was no bedspread in a room that was a chilly 60 degrees. The straw that broke the camel's back was actually a clump of hair my fiance discovered in the sink. WE LEFT! Read moreGenuine Hotels.com guest review
"Reservations are getting messed up"
There was mass confusion in the reservation office. A lot of people were being told that they did not have a room and had to find other rooms. The cleaning staff was slow to turn the rooms over. The rooms were nice, but the were overshadowed by the staffGenuine Expedia guest review
"Well...you can sleep here"
We arrived smack-dab in the middle of them renovating the whole hotel. Paint fumes galore. The lobby wasn't even operational and had to go upstairs to the 10th floor to a make-shift lobby. Check-in seemed to take a while and it wasn't a smooth process. The ice machine and soda machine were non-operational. The room was freshly renovated and was clean, […] but some of the outlets didn't work, and when we tried to reach the front desk to tell them that we needed toilet paper, they could not be reached. Frustrating to say the least. Everything seemed a bit hap-hazard and awkward. Walking by rooms that were in the midst of being renovated was a bit odd. Truth be told, I wish that I had booked our stay down the street at the Monteleone. Read moreGenuine Expedia guest review
Stayed two nights great location they were remodeling lobby and that caused a little confusion and delay but not too bad. Will definitely stay again.Genuine Hotels.com guest review
Not up to my expectations for a Wyndham. They were under significant renovations in the lobby area so we had to go to the 10th floor for checkin. The front desk clerk was on the phone for like an eternity and never really greeted us. Not a good start. During our stay the front desk staff was not very friendly and made us feel like we were an inconvenience. […] The rooms were a little small but not terrible. The beds were hard very hard and uncomfortable. The location was superb. Right in the French quarters and in easy walking distant to every where, even the famous Bourbon St. Read moreGenuine Hotels.com guest review
"Great hotel - Perfect for Quarter visitors"
From check in to check out there was great attention to great service. Hotel is currently undergoing a major renovation and is, at the same time, assuring costumer satisfaction.Genuine Expedia guest review
"I wish I had known it was under construction"
The hotel was undergoing a major remodeling. No lobby,no restaurant, horrible elevator service, vending and icemaking machines did not work This was not the hotel's fault. Expedia should have indicated that the hotel was in a state of disrepair. Ruined the entire trip for me. I wish there was a way to bill Expedia for my room.Genuine Expedia guest review
The hotel is remodeling and to be honest, I couldn't tell if they had completed our room. The bedding looked new, but the bathroom was still very dated. There was a lot of trash under the beds and in the nightstand drawers. But the staff was very helpful, especially the garage attendant the night we checked in. And the location provided easy access […] to all of the French Quarter sites and the St. Charles street car. Overall, it was a great value! Read moreGenuine Hotels.com guest review
"Great price even better location"
There were doing construction so the lobby was moved to the 10th floor. Great newly renovated rooms, and easy access to everything. I will definetly stay again!Genuine Hotels.com guest review
"In the French Quarter -1 Block from Bourbon Street"
This hotel is under major renovation and I'm sure will be gorgeous when completed. The room was clean and spacious, and still had the new carpet/paint smell. It appeared that the rooms were complete and now they are renovating lobby and public rooms. Felt very safe as you have to access your floor from elevator with your key card. Would recommend h […] ighly. Read moreGenuine Hotels.com guest review
"Beware of this Hotel."
The good things were the friendly staff and location and great view from the room. The bad things were the lobby being on the 10th floor because the hotel is going through a major renovation which made check in very slow due to the 30 plus people packed into a tiny area and the elevators seemed to forever and the room was not very clean. I would not […] stay at this hotel again until the renovation is complete. Read moreGenuine Hotels.com guest review
"Close to Burbon St"
Price was good for midweek and had a free parking promotion. If you plan on going out and driving, this is a good hotel. Parking is in the hotel. Easy access to your car and no standing on the curb waiting on a valet. There was construction in the lobby and check in was moved to the 10th floor. A little awkward but didn't take very long.Genuine Hotels.com guest review
"Not informed that hotel was under renovation"
Was not expecting to find that the hotel was under renovation. Expedia should inform on their web site.Genuine Expedia guest review
The hotel is under going remodeling. The check in was on 10th floor. We had one of the newly remodeled rooms. The room was clean and all fixtures were new. The staff was doing a good job under their working conditions. Check in and check out went quickly. If you don't mind a little dust you will enjoy your stay. Great location near Bourbon Street. I […] would stay there again. Read moreGenuine Hotels.com guest review
"good but the check in took forever"
I actually made myself a drink in the make shift lobby (they were doing renovations) it took so long to check in. Also parking for 1 night was an additional $35 after the hotel ran me $170 after tax!! I wasn't really happy about that. The parking garage was a little creepy and dimly light as well. Over all, I would still go back there. Room was very […] clean and well appointed. Super comfortable beds and great location! Only a block or two from everything Read moreGenuine Hotels.com guest review
Stay away from this hotel. It is under construction.Genuine Hotels.com guest review
After a 14hours drive - attempted to check in at 10:30pm and they gave my room away - walked me to a Best western which was another 20 minutes away- Also elevators at this hotel are terrible - waited 30 minutes each timeGenuine Hotels.com guest review
"great price for room"
we stay for one night will stay again the hotel had no problem parking my four door 2500 dodge that is greatGenuine Hotels.com guest review
Great location, right in the middle of the action, it's a bit noisy but nobody would mind.Genuine Hotels.com guest review
Hotel was under renovation but our room was great!! Clean, comfortable & great view of the Mississippi River!!Genuine Hotels.com guest review
I called and request double room or double bed with sleeper since I was traveling with my kids when I get to the hotel there was no double room or sleeper so In stead of helping me management told me to deal with I have so they made me get another room which was so dirty at midnight we just suck it up and sleep !! On top of that with hotel constraction […] going it's a big mess and wast of money Read moreGenuine Hotels.com guest review
There was construction in both the parking garage and lobby. The internet did not disclose the high, per day parking fee, and stated there was a refrigerator, and the was not one.Genuine Expedia guest review
Pictures on site do not match actual hotel. Service was the best part of my stay. Room was filthy. Last guests stuff was left in drawers. Just stayed one night but was not impressed. Ok for a quick stay but not a long stay.Genuine Hotels.com guest review
Will never stay here again.Genuine Hotels.com guest review
Hotel is currently being remodeled. We stayed in newly remodeled rooms. Rooms were nice! Location is great! Close to bourbon st, close to harrahs.Genuine Hotels.com guest review
"Close to Bourbon Street, great rooms"
Loved our room, had recently been updated and was quite large with a king bed and seating area. Great room for the price and the hotel is located just 1 street over from Bourbon Street, and on Royal street which has a ton of great shops and restaurants.Only complaint is the elevators are terrible! need more elevators in that hotel and they are connected […] to the parking so they were always full of people, sometimes waiting 2 or 3 elevators to go by before we could squeeze in. Read moreGenuine Hotels.com guest review
"Will be better after improvements finished."
This former Holiday Inn will be better after the lobby expansion is finished. I do enjoy the location and the parking garage(self-park, a plus!).Genuine Hotels.com guest review
"Summer Romantic Getaway"
It was great, elevators need attention, front desk was slow, but helpful and courteous when we got our turn at check in.Genuine Hotels.com guest review
The hotel rooms were clean and comfortable. The staff were very friendly. I will stay here again.Genuine Expedia guest review
Because the front is being remodeled, it was a little hard to find on our first pass. Despite the lobby being under construction, the hotel was nice. We were able to leave the car parked at the hotel after we checked out which saved us parking, and worry about someone breaking into it while we were shopping.Genuine Hotels.com guest review
Hotel is undergoing renovations. Staff responded quickly and fixed shower problem (no cold water), Problem was discovered after 9:00 pm.Genuine Hotels.com guest review
I was happy with the room, staff and the location. Only negative thing I can think of is the construction in the lobbyGenuine Hotels.com guest review
"Very Bad Service"
The service was very bad. The front desk attendant could not find our reservation. They seemed put out by us for their inability to find the reservation. I went out the door to the car to grab the confirmation number (was gone less than a minute) and they decided to help another guest while I waited for an extended amount of time. Once they finally […] found our reservation we attempted to park in the parking garage but it was full. They ended up parking us on an enterior wall of the garage. Once in the room we realized that the front desk failed to give us a parking pass for our vehicle window. I went back down to retrieve it and back to the vehicle to place it in the window. After around an hour debacle we were in our room. Read moreGenuine Hotels.com guest review
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