The rooms were nasty, the lamp and tv didn't work, the room was poorly lit, smelled like urine, elevators took forever to come, no help unloading luggage, nice location but that's about itGenuine Hotels.com guest review
Staff is not up to snuff. Took forever to get into room. Room service tray was observed in the hall for over 24 hours. OLD HOTEL, but room was upgraded and very nice and clean. Great location to walk N.O. Just around the corner from all the Bourbon street noise and crowd.Genuine Hotels.com guest review
Hotel was within walking distance of everything except the zoo. All staff were very friendly. Would definetly stay here again.Genuine Hotels.com guest review
I was charged double by the hotel and when I called they were not very friendly. The rooms were okay but not worth $300 a night.Genuine Hotels.com guest review
"Great local/ weird choices"
The location of the Wyndham was perfect but there were window washers and construction at 9am and they turned off the hotel water at 1 pm in the middle of the day. The staff were outstanding and helpful and the hotel restaurant had a fantastic beer selection.Genuine Hotels.com guest review
"Great location, hot shower"
The location is perfect, (right on Royal St) shower has hot water, bed comfy, bottle water in room & little coffee maker in room. But you have to park in garage yourself & carry your own luggage to hotel...so pack light people!! Staff relatively friendly & nice restaurant attached to hotel. The condition of the hotel is extremely run down, hadn't been […] remodeled since disco was the in thing. Spots on the carpets, no clean washcloths left for us after maid came by & very, very hot in the hallways & elevators. Would I stay there again? Not unless I was a college student & the only thing that mattered was partying in NO... Read moreGenuine Hotels.com guest review
"Motel with a Wyndham label attached"
The hotel room themselves are very similar to what you would find in a motel from the smell to the cleanliness of the room. Additionally, housekeeping did not come at all during the 2 nights we were there. We had to call down each day to even request clean towels. On a good note, the hotel is in ideal location if you want to be in the quarter. It's […] 2 blocks from the Hard Rock on Bourbon and one block over from Canal. I personally would not stay at this hotel again and would rather pay the extra money at another hotel to get a better room and better service. Read moreGenuine Hotels.com guest review
We heard a loud noise that seemed to be coming from the wall throughout the night. Not sure if it was piping issues or elevator.Genuine Hotels.com guest review
"Great location one block off Bourbon Street."
renovations going on in the hotel. Very loud construction early in the mornings. Our room appeared to be recently completed so the carpet was new and clean. The room was small with a tiny bathroom. The tub would not drain so you stood in water while taking a shower.Genuine Hotels.com guest review
Staff very friendly.......location great for tours, restaurants, & site seeing.......construction going on in the hotel which began with jack hammers at 7:45am & lasted until 6:00pm........great rates for king bed rooms seemed to compensate for the noise......free parking coupon given @ Hotels.com .......did not get a receipt though.......didn't realize […] it till I got home & was doing my on line checking !! We called before we left & was told because we were a third party booking we were ready to leave !! Would repeat this visit again !! Read moreGenuine Hotels.com guest review
Very nice location and the rooms were nice and clean.. The only bad was the elevators would be a 20 minute wait. 16 floors we were on the 11th and walked the stairs which stank badly because we was getting tired of waiting on the elevators. 3 elevators and only 1 worked.Genuine Hotels.com guest review
Well this pet friendly hotel says there is a 100 dollar deposit for dogs. The lady at the front desk told me it was a deposit and I would get my money back in 3 to 4 business days. Well at check out the deposit became a fee! So dont be fooled by these deposits.Genuine Hotels.com guest review
Old. Dirty. Gross. Over priced ..for 50.00 more dollars u can stay in a lot nicer hotels...and I was will to pay more but advisor at hotel.com over hyped it to me.... Never again thereGenuine Hotels.com guest review
"Not what I expected"
When I was looking on hotels.com for a hotel I saw the Wyndham. In most cases you get what you pay for. However, for $200 a night I expected a much nicer room or at least free parking. Also I was double charged at checkout. The staff was nice when I called to report it but a double charge of $250 is a huge inconvenience. I will more than likely not […] be booking anymore rooms with them. I will look for a hotel with parking included. Read moreGenuine Hotels.com guest review
Well, depending upon the nature if your stay the location of the hotel is either excellent or noisy. You go for the nightlife I would say 5 stars. If not, we'll chose another location.Genuine Hotels.com guest review
Response by Wyndham New Orleans - French Quarter Dear Thomas: Thank you for taking the time to leave us feedback about your recent stay with us in New Orleans. We do have the market cornered on walking to all the greatest nightlife experiences and local culinary hot spots. Do know that we are also 1 block away from the Business District if that is helpful for you next visit. Thank you for your business! Sarah Gagnon Director of Sales & Marketing
The staff at the front desk weren't that nice or helpful. Especially considering I think most of the people of New Orleans are the nicest people around. The block was a little skid row ish. Thankfully steps to the right or left and I were on a new blockGenuine Hotels.com guest review
Response by Wyndham New Orleans - French Quarter Dear Tiffany: Thank you for sharing your experience with us. This our only way to grow and enhance our customer service skills and talent! The French Quarter is always colorful and we are working with local organizations to step our first impression outside our front doors. I do hope that you will allow us to serve you again should you come back to New Orleans in the near future. Your business is most valuable to us. Safe travels, Sarah Gagnon Director of Sales
"The best hotel in the area"
Perfect location, footsteps from all the hot spots on Bourbon and Canal street. Nice quiet room. Would absolutely stay here again!Genuine Hotels.com guest review
Response by Wyndham New Orleans - French Quarter Dear Andrew: We sure appreciate the positive feedback about your experience at our New Orleans hotel. We can not wait for you to return so you may experience our newly remodeled guestrooms. Do give us the chance to serve you again. We are eager to see you soon. Safe travels, Sarah Gagnon Director of Sales
"Very convenient location in the French quarter"
Very pleasant and helpful staff. Check in was quick and easy. Concierge always greeted us, coming and going, asking if we needed anything. Wall mounted thermostat and controls kept the room temperature just right. Parking was convenient although a bit pricy. Hotel is just a block off of bourbon street which is a fairly dirty and smelly area. The elevators […] access the parking area so they're a bit dirty and smelly as well. However, the rest of the hotel was very clean and comfortable throughout. Read moreGenuine Hotels.com guest review
"Great Location-- everything else OK"
It was OK, little over-priced- parking lot attendant is a B-T-H.Genuine Hotels.com guest review
"Family Friendly Hotel"
It wasn't the nicest, nor was it a dump but my kids loved the indoor pool and my wife and I loved the location and fact that it had a parking garage (although it was an additional expense). The concierge was cheerful, kind and helpful with her suggestions and the staff were a joy to work with.Genuine Hotels.com guest review
Response by Wyndham New Orleans - French Quarter Dear Scott: We are glad you enjoyed your visit with us and really appreciate you taking time out of your day to share you feedback. So you we are all happy to share that we have one floor of brand new, shiny and fresh guestrooms now available to the public. By the end of September all 374 rooms will be complete. When your travels bring you this direction again, please do visit us again and experience the our new product and same great service. Best to you and your family this summer, Sarah Gagnon Director of Sales
"Close to Bourbon street and riverwalk"
The hotel is in a great location. If you need a place to sleep and stash your stuff, this place is great. A short walk to the river walk and one street over from Bourbon.Genuine Hotels.com guest review
Very conveniently located to the french quarter and bourbon street, within walking distance. it was a decent room, good view of the river.Genuine Expedia guest review
We have stayed in many of the local hotels over the years but after rediscovering this location its our new go to spot. We were able to park our car early and head out. We waited for a phone call and zipped in to check and headed out again. Staff very accomodating and friendly. Nice restaurant and bar on site. We were steps away from Seanger theater […] and Palace Cafe as well as Jackson Square. This is in the heart of some of our favorite places to be while in the city. The big plus is you can walk any two block radius and not miss a thing. Read moreGenuine Expedia guest review
"Not Worth the $$"
I spend a lot of time in New Orleans and have stayed at many various hotels. I paid about $400 a night to stay here in May of 2014. This was my last stay. The location of the hotel is great and the beds are very clean and comfortable. The "on site" self parking is also convenient. The negatives are: the bathroom was dirty. The room was very plain - […] can you say Motel 6? Also, they do not offer Valet Services or Bell Hop (baggage) Services. The restaurant was not very good either, sorry Deuce McAllister. I would rate a 2 out of 5 stars. If the price was $150 a night I would give it s 3 out of 5 stars. Read moreGenuine Hotels.com guest review
"Insanely expensive parking charges"
PROS: great location with easy access to the nicer parts of the French Quarter, free Wi-Fi that worked with moderate speed CONS: parking charges WAY higher than all the other hotels in the area (if we had known how expensive parking would be, we could have flown to NOLA for cheaper than it cost to park our car), musty smelling room, hallways leading […] up to room were dirty and smelled of cigarette smoke, shower took more than five minutes running in order to run warm water, mixed experience with the front desk employees (one was extremely polite upon check out, the other was extremely rude upon check in) OVERALL: I would only stay at this hotel again if I were to fly to NOLA, even then I would be reluctant since the rooms are not the cleanest or the best smelling. If you drive and need to park your car, BEWARE. Read moreGenuine Hotels.com guest review
"Great location with onsite parking"
Hotel has a very good location on Royal St. just off Canal St. with an attached parking garage. The hotel exhibits considerable wear and is due for a renovation. Rooms and bathrooms were clean and of adequate size. The lobby is small and needs an additional person to check people in, since the single employee could not keep up with the demand. Overall […] this hotel was pretty good for the $$ and I would stay here again. Read moreGenuine Expedia guest review
"Close to the French Quarter"
Nice stay near the French Quarter. Close to the French Quarter and convenient.Genuine Expedia guest review
"Short weekend trip"
Staff was very friendly and helpful with our arriving early.Genuine Expedia guest review
Great locationGenuine Hotels.com guest review
"right in the middle"
Great stay in the french quarter. Hotel is a little outdated, it definitely needs some updating. Staff is very helpful and courteous. Leave your car parked in garage. Everything is within walking distance of hotel.Genuine Hotels.com guest review
"Great location to French quarter."
Could spend a little more money on bathroom paper products. Room was clean and service was OKGenuine Expedia guest review
"French Quarter Fun"
Had a great time, hotel was nice, clean and surprisingly quiet considering it is only 1 block off of Bourbon Street. Beds were a little firmer than I like, but not bad overall. Parking was convenient but pricey. No fridge in the room.Genuine Hotels.com guest review
"Old and tired. Needs a good cleaning"
Hot water on the 16th floor was hit and miss but the big detractor was the overall state of the hotel: not clean, broken bathroom fixtures and tired/dated furniture and decorations coupled with shoddy service make this a two star hotel in a great location.Genuine Hotels.com guest review
"Staff was more than helpful."
Excellent staff, facility wasn't kept up as nicely as I'd hoped.Genuine Expedia guest review
"Staff Great-Room Needs Complete Over Haul"
Staff available, friendly and approachable, professional and knowledgeable. The room needs a complete remodel and refurbishing; over-used, worn out and dated. Surface cleanliness of bathroom did not satisfy comfort due to embedded mildew and discoloration of surfaces. Bathroom very small. Carpet, bedding and other furnishings were worn, old and dis […] colored. Read moreGenuine Hotels.com guest review
"great place to stay"
This is a very convenient french quarter location. A clean and comfortable hotel.Genuine Hotels.com guest review
The pool and gym were under construction. They should have told us ahead of time. Everything else was very nice. Madeline at the front desk was great!Genuine Expedia guest review
"Good location ; Nice arrangement for parking"
We liked the location because it is near restaurants that we like. Also our favorite candy store is near by.Genuine Expedia guest review
UPON ARRIVAL, DIRTY TOWELS IN BATH. ALSO SOAP IN SHOWER AND SINK WERE LEFT FROM PREVIOUS RESIDENT AND WERE BOTH USED.TOTALLY BEYOND OUR ABILITIES TO ENJOY WHEN WE HAD TO CLEAN THE ROOM OURSELVES BEFORE WE COULD USE IT. DONT STAY IN ROOM 1502 UNLESS YOU LIKE DIRTY.Genuine Hotels.com guest review
"Great Location, friendly staff"
This is a perfect place to stay if you plan to be out and about for most of your trip. The rooms are pretty big, slightly dated but very comfortable. The location cannot be beat. Staff was very friendly and accommodating . I would definitely stay there again!Genuine Expedia guest review
"Definitely not what we expected"
Wyndham is generally a decent chain that provides clean and comfortable accommodations. This hotel was quite drab and in need of modernization. It really lacked in cleanliness as well - stains in the bathtub, extremely worn carpet, peelng wall paper, etc. The room contained 2 double beds & was quite small. Also, some floors led directly to a public […] parking garage, which I didn't feel was the greatest for safety. Read moreGenuine Expedia guest review
"comfortable and convenient"
Parking in hotel lot convenient but not cheap ($35/day); rooms clean, staff friendly, access to good restaurantsGenuine Hotels.com guest review
"Most comfortable hotel bed ever"
Nice hotel, great people, excellent service and great location.Genuine Hotels.com guest review
Not a nice place to stay if you want any kind of luxury. I hate to be a snob but this hotel was a 2 star at best.Genuine Expedia guest review
Conveniently located in the French Quarter, but with that comes the noise of the French Quarter, albeit somewhat muffled. The front desk was terrific. In fact everyone there was terrific. All the conveniences.Genuine Hotels.com guest review
Paid way too much for what we received.Genuine Hotels.com guest review
Pics on the website are deceiving! It's an ok place, not horrible, also not nearly as nice as it looked in the pictures on hotels.com. Self-parking (that costs, wasn't advertised), no fridge in the rooms, janky elevators. I'd give it 3 out of 5. I'd stay there again, just went I to with very different expectationsGenuine Hotels.com guest review
Overall the staff were great very friendly elevator floors stayed dirty sticky nasty. Hotel room overpriced it was never cleaned properly upon entering our room to unpack I found a watch under the curtain floor a cigarette lighter under the chair trash under the bathroom sink. The room was never vaccumed had to call housekeeping to come make beds after […] touring the city for hours location is great front desk staff great housekeeping gets a F they were terrible I reported to the manager and never heard a word again Read moreGenuine Hotels.com guest review
Staff was friendly and the hotel was a pleasant suprise after reading mixed reviews on hotels.com. The rooms are kind of small, but not too small if you don't plan on being in your room a lot. Towels and bathroom were clean as we're the sheets. No problems with the elevators.Genuine Hotels.com guest review
"Great stay, too expensive for price."
More then decent hotel. Age shows a little and would stay with a cheaper rate.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )