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  • Best Western Holiday Plaza
  • All hotels in Richmond, Kentucky, United States
All hotels in Richmond, Kentucky, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Holiday Plaza - Richmond

37.7362, -84.32166
2 stars
100 Eastern Bypass, Richmond, KY, 40475 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $73
available on 05/19/13
Price Match Guarantee
3.9 44 5

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    Landmarks near Best Western Holiday Plaza

    • Richmond Hotels - Lexington 1.8 miles
    • Raven Run Nature Sanctuary Hotels - Lexington 11 miles
    • Fort Boonesborough State Park Hotels - Richmond 11 miles
    • Talon Winery Hotels - Lexington 11 miles
    • Berea College Hotels - Berea 11 miles

    Nearest hotels to Best Western Holiday Plaza

    • Quality Inn
      2.5 stars
      420 yards from Best Western Holiday Plaza - Richmond
    • Comfort Suites Richmond
      2.5 stars
      420 yards from Best Western Holiday Plaza - Richmond
    • Holiday Inn Express & Suites Richmond
      2.5 stars
      430 yards from Best Western Holiday Plaza - Richmond
    • Hampton Inn Richmond
      2.5 stars
      760 yards from Best Western Holiday Plaza - Richmond
    • The Bennett House Bed & Breakfast
      3.0 stars
      1.5 miles from Best Western Holiday Plaza - Richmond

    Top Hotels in Richmond

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      2.0 stars
      3.5 from 96 guest ratings
      Reviewed by a Hotels.com guest on Feb 27, 2013

      This guest did not leave a comment.

    • Hampton Inn Lexington South-Keeneland/Airport
      2.5 stars
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      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • University Inn Hotel
      2.5 stars
      3.9 from 38 guest ratings
      "Great stay in Lex" Reviewed by a Hotels.com guest on Feb 26, 2013

      We stayed in a king bed room with kitchenette. It was spacious and clean, exactly as advertised. The staff was courteous and helpful--check-in was a breeze. The extra counter space was really nice to have as well. We would definitely stay here again and recommend to others. Go Cats!

    • Microtel Inn by Wyndham Lexington
      2.0 stars
      3.9 from 407 guest ratings
      "Great for an Over-Night stay" Reviewed by a Hotels.com guest on Feb 26, 2013

      Staff was friendly upon arrival (Hey- with 10+ years in the service industry, I know how hard it can be at moments to smile and friendly!) and check-out. Room was clean, and as requested (Non-Smoking, in Non-Smoking Hallway). Rate was the clincher. (Good rate - tired of over paying for a simple, clean room to sleep in whilst travelling for seminars). Didn't notice any gym, but that was OK for the rate. (Besides, it'd been a while since a did a "hotel room workout."

    • Crowne Plaza Lexington Near UK / Keeneland
      3.5 stars
      3.6 from 94 guest ratings
      "Great stay" Reviewed by a Hotels.com guest on Feb 26, 2013

      There for a UK game and the hotel was perfect. Had a shuttle that ran all day and night down to Rupp. Room was great and service matched. Solid stay.

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    Overview of Best Western Holiday Plaza - Richmond

    Location.
    Best Western Holiday Plaza is situated in Richmond and regional attractions include Raven Run Nature Sanctuary, Fort Boonesborough State Park, and Talon Winery. Additional regional attractions include Berea College.

    Hotel Features.
    Best Western Holiday Plaza has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. There is a 24-hour business center on site. Additional amenities include coffee/tea in the lobby, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guest parking is complimentary.

    Guestrooms.
    The 141 guestrooms at Best Western Holiday Plaza include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. All accommodations provide complimentary newspapers along with free local calls (restrictions may apply). All units feature microwaves and refrigerators.

    Image of Best Western Holiday Plaza, Richmond
    3.9 out of 5 Good (44 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice place. Friendly staff. Good b-fast. Recommended Mexican rest. nearby was only fair @ best. Reviewed by a Hotels.com guest on Apr 30, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $73
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One king size bed first floor nonsmoking

    Two double beds smoking second floor

    Two double beds non smoking

    Accessible one king non smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Breakfast service
    • Computer station
    • Conference center
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Suitable for children
    • Swimming pool - indoor
    • Total number of rooms - 141
    • See more facilities
      • Free guest parking during stay
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 2310
      • Meeting facilities size (meters) - 208
      • Number of meeting/conference rooms - 2
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Coffee/tea maker
    • Complimentary newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Microwave
    • Refrigerator
    • Rollaway/extra beds available
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free parking
    • Safe-deposit box at front desk
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 10.24 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Deposit: USD 100.00 per stay (cash only)
    • Rollaway bed fee: USD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Richmond, Kentucky, United States
      of
    37.7362, -84.32166
    Hotel coordinates:

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    Area map

    A short guide to Richmond

    Richmond, located in the Bluegrass region of Kentucky, is 25 miles south of Lexington, and 20 miles west of the Daniel Boone National Forest. Richmond is home to Eastern Kentucky University and the Arnim D. Hummel Planetarium. History buffs are drawn to the nearby Fort Boonesborough State Park, the Kentucky River Museum, and the Richmond National Battlefield Park.

    see all hotels in Richmond

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Richmond - 1.7 miles

    3.0+ mi

    • Raven Run Nature Sanctuary - 11 miles
    • Fort Boonesborough State Park - 11 miles
    • Talon Winery - 11 miles
    • Berea College - 11 miles
    • Southwind Golf Course - 17 miles
    • Clark Regional Medical Center - 20 miles
    • Community Park - 20 miles
    • Cassell Creek Golf Course - 20 miles
    • Waveland State Historical Site - 20 miles
    • Lexington Blue Grass Airport (LEX) - 26 miles
    • Frankfort Capital City Airport (FFT) - 44 miles
    • London-Corbin Airport (LOZ) - 47 miles
    All hotels in Richmond, Kentucky, United States
    Reviews
    • All (44)
    • Business (3)
    • Romance (0)
    • Family (6)
    • Friends (0)
    • Other (35)
    3.9 / 5
    Good

    Score breakdown (from 44 reviews)

    • 5.0
      (14)
    • 4.0
      (16)
    • 3.0
      (9)
    • 2.0
      (4)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.1
    • Comfort
      3.8
    • Condition
      3.6

    Reviews: Overall

    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    George
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    "Great hotel for the price"
    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    All staff was very helpful and friendly. The hotel was in great shape, considering its age, and you had all the amenities (including breakfast, pool & hottub) similar to a more expensive hotel. I will stay here again when I come back.
    Genuine Hotels.com guest review
    Business trip
    May 6, 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice place. Friendly staff. Good b-fast. Recommended Mexican rest. nearby was only fair @ best.
    Genuine Hotels.com guest review
    Other trip
    Apr 30, 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "Great location and clean"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    We stayed here overnight for an event at EKU. The location was great for us - easy to find from the expressway and very close to campus. The room was very clean, the TV and wifi were great. Our only complaints are the AC was rather noisy and I had trouble with the pillows. Of course, that's a personal preference. Oh . . . The free breakfast was terrific! […] Way more than you usually get and the staff was ready to help in any way they could. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Best Hotel Breakfast in town"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stay at this hotel a lot because my friends little girl does pageants. We love the breakfast there and the lady that works the breakfast bar. She always can cheer you up with her warm personality and friendliness. Hotel is in a great location to several nearby restaurants. Steak n Shake is my favorite and kids eat free Saturday and Sunday.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Angela
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Good breakfast and friendly staff.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    jpkee
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    it was good until the power went off and we froze to death, it was off like 5 hours. we got very cold , i thought they should have emergency backup for heat but they didnt, other than that i think we woukd have had a very nice stay.......
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    "Price is right"
    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    decent place. Seems to be getting a little tired around the edges but it was clean. The breakfast was excellent and the lady doing the serving was extremely nice and helpful. Would stay again
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "A Very Nice Place"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel offers very nice amenities, indoor pool, whirlpool and workout room. A full complimentary breakfast. The staff was kind, gracious and attentive, particularly the woman who did the breakfast every morning.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    Tony
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "stop over on vacation trip"
    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    nice breakfast
    Genuine Hotels.com guest review
    Family trip
    Sep 30, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The front desk area, pool area and breakfast were very nice. Once you went to the hallway where the rooms were it started looking less clean and kept up.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our stay was very nice. The staff that handled the morning breakfast buffett was absolutely wonderful, smiles all around and were eager to please. Thank you for a great stay!
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    MRC
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent accommodations for a very reasonable price. We will definitely stay here again the next time we are in Richmond.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Nice pitstop"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    All of the staff were very friendly. The free breakfast was very impressive, I've paid more for other places and had terrible "continental" breakfasts. My only disappointment was that the A/C did not get very cold and it had been a hot, humid day. But the pool helped with that. Overall this was the perfect place for our family to stop for an overnight […] on our way to our vacation destination. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Will be back."
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were very clean. We did have trouble the first night because the AC unit wasn't working but early the next morning I contacted someone and maintenance was sent straight up. They even moved us into another room just two doors down so we wouldn't have far to move our stuff. The pool and hot tub were great and even the breakfast they serve in […] the morning. The staff was so nice and friendly to us. We will definitely stay there again. Read more
    Genuine Expedia guest review
    Other trip
    May 30, 2012
    Amy
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "VERY PLEASED!!!"
    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    MY STAY WAS WONDERFUL. CLEANING CREW WAS EXELLENT, ALWAYS HELPFUL AND HOSPITABLE. DID A WONDERFUL JOB WITH TAKING CARE OF MY ROOM. QUALITY OF SERVICE DESERVES 5 STARS***** ALONE. ENJOYED MY STAY ALONG WITH THE HOTELS AMENITIES( WORKOUT ROOM AND POOL). LOCATION WAS VERY CONVIENENT TO THE PLACES I NEEDED TO GO. I COMMEND YOU AND REALLY ENJOYED MY STAY. […] THANKS Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    TERRENCE
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "Southern hospitality at it's Best!!"
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    all staff are very friendly and helpful. their Southern hospitality really shows! Breakfast bar included was very tasteful and staff again was very friendly. an enjoyable place to stay!!
    Genuine Expedia guest review
    Other trip
    May 23, 2012
    Donna
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Pretty good stay"
    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Easy to locate. Just 2 blocks off the expressway."
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great, I plan to go back on the 5th of May.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    Best Western
    US
    Best Western Holiday Plaza - Richmond
    1.0 / 5
    Poor
    "Disappointing"
    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    We were very disappointed with this Best Western - we had a handicap room and there was a crack on the toilet seat which I had to cover with a towel after my husband got pinched. When I showered in the morning the floor of the tub moved and there was water underneath - it was like standing on a water bed to shower. I complained about this when we checked […] out, and was informed the room would be taken out of service, but no offer to make it right. After expressing my displeasure, I was given a card for $25.00 to use at any Best Western. We definitely would not stay at this one again. Read more
    Genuine Expedia guest review
    Other trip
    Apr 29, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "close to EKU"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoy staying there. It is convenient to EKU and the staff is very friendly.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    "Good breakfast."
    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It was worth the money we spent. We got a good deal on the room. It was comfortable enough. The matress needs to be updated. But the room and bathroom were clean. The breakfast was good. The staff was very friendly at breakfast. If you walked away hungry it was your own fault.
    Genuine Expedia guest review
    Other trip
    Apr 24, 2012
    DT
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "nice room for the price"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    room was clean and comfortable. Not bad for the price.
    Genuine Expedia guest review
    Other trip
    Apr 24, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "Budget with a capital B"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel was in a great location for us. Plenty of food choices available nearby. We had high expectations for the breakfast and were disappointed. There was quite a variety but everything was the lowest possible quality. The pool and hot tub were a nice feature though, although there was quite a bit of grit in the bottom of the pools from the pool […] deck. Overall it was an ok hotel for short notice and location. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    2.0 / 5
    Fair
    "Disappointing and dirty..."
    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel was very dated and dirty. The pool was nice, but dirty as well. The hot tub was out of service during our stay. The beds were not comfortable and the rooms were disappointing. The only nice thing was the location. I would not stay here again.
    Genuine Expedia guest review
    Other trip
    Apr 14, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "The Best Western Holiday Plaza"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a very quiet hotel, very clean, it was close to where we needed to be, very convenient!!
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    "Good room, great price"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good room at a great price with a very nice hot breakfast.
    Genuine Expedia guest review
    Other trip
    Jan 17, 2012
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    "Hospitality"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The best overall service and hospitality of any hotel i stayed in.
    Genuine Hotels.com guest review
    11 night family trip in Dec 2011
    Bernadette
    US
    Best Western Holiday Plaza - Richmond
    2.0 / 5
    Fair
    "Needs Updating"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      1.0
    Staff was nice, indoor pool was great and breakfast was pretty good.....That's the good. The building and condition was very poor. Outside doors did not lock. Cigarette butts everywhere and the overall apperance was very bad. It was cheap to stay at, I guess you get what you pay for.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    Joe
    US
    Best Western Holiday Plaza - Richmond
    2.0 / 5
    Fair
    "Best Western Holiday Plaza - Better Alternatives i"
    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    We were very disappointed in this hotel. Several amenities "Out of Order" e.g. Business Center, Fitness Center machines. Air conditioning in room was inadequate. Poor sound insulation from hallway. Several nicer hotels at same exit off I-75.
    Genuine Hotels.com guest review
    2 night trip in Oct 2010
    John B
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    2.0 / 5
    Fair
    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2010
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2010
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2010
    A Traveller
    US
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    "Decent-but not for the price"
    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Had to stay here with my husband after a softball tournament. Because of the tournament there were limited rooms in town or I wouldn't have stayed here. All of the employees were very friendly but the hotel definitely needs some maintenance. Everything looks faded and out of date. The bathroom was not very clean, there were hairs in the bathtub and […] on the toilet seat. I would recommend staying someplace else where you will get a cleaner room for the same money. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2010
    Frequent Trav C
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Best Western Holiday Plaza - Richmond
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    GB
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    "Good stopover"
    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Good for the money. Halls needed some upgrading. Room was well kept but no flat screens yet.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    CA
    Best Western Holiday Plaza - Richmond
    3.0 / 5
    Good
    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2011
    A Traveller
    CA

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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