Holiday Inn Sioux Falls-City Centre - Sioux Falls

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was very clean and nice (pillows, bed, toiletries, coffee, etc.) My only complaint was of the mean comments said by the restaurant staff as we were waiting for the elevator. The elevator closest to the restaurant was out of order with a tiny sign above our heads saying so. My 11 year old son ran onto the elevator (and I followed), while the […] 2 ladies laughed and made fun of us snickering that we should have read the microscopic sign. They were pretty rude. Otherwise, the hotel staff was pretty friendly. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

loved that we could stay there and then leave our truck, get a shuttle to the airport, then have the shuttle pick us up when we flew back in

Genuine Hotels.com guest review

Even though this hotel has undergone a recent renovation, it is still apparent that this is an older hotel. We stayed in a room with a balcony and the door to the balcony was not very insulated from the cold weather. The windows were also leaky and the street noise was loud. We had breakfast in the restaurant in the morning and it was great. Nice menu […] variety and the service was great. Given all of the comparable priced hotels in the area, I will opt for a different brand the next time I travel to Sioux Falls. Read more

Genuine Expedia guest review

there is no free breakfast, they are laying. it is just a corpoun with 20$

Genuine Expedia guest review

Liked plenty of hot water. My room had a view of the HVAC equipment. That was a small bummer. Liked the restaurant. Had the All American Skillet for breakfast, Turkey Ruben, and Cajun Pasta with Sausage and Chicken. Also had two of their daily soups. Liked each. Wish rooms came with refrigerators. I paid extra for it. Liked to location relative to […] my work sites and the airport. Staff was responsive to work orders. Plumbing needed attention. The sink and tub were clogged, and were fixed the next day. Exercise room looked comfortable. Didn't get a chance to use it, but that, refrigerators, and Internet are important to me as I book hotels. Internet was good and fast enough for my needs. TV had good reception, picture, and aspect ratio. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Rooms were nice, but not a great place for a family. No restroom any where near the pool. Coffee served in the lobby, but only until about 7:30?? Comfortable beds. LOUD heating system that turned on and off all night.

Genuine Hotels.com guest review

It was very clean and had a balconey always a plus

Genuine Expedia guest review

We were disappointed that we had not been told that the restaurant was not available on Christmas. While we appreciate the fact that Christmas should be a family time since that is why we traveled to Sioux Falls -- to be with family, it was disappointing that we were not told that the restaurant would not be available Christmas. We also were not told […] about it when we tried to make reservations at the restaurant. Only when we asked at the front desk about room service were we told about the box breakfasts. It would have been nice to have known restaurant service would not be available on Christmas when making reservations, or at least when we checked in. Read more

Genuine Expedia guest review

The room was very cold, even with the thermostat at 72. Probably the windows need to be upgraded. Breakfast was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed it very much and would stay there again when In Sioux Falls.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The maid was knocking on our door at nine a.m. and the checkout time is eleven. Also the exhaust vent in the bathroom did not work. There was no complimentary shampoo and conditioner in the room. I had to go to the front desk to ask for them. On top of everything else the lady was rude during check out and did not believe all the minor inconveniences […] with my stay. I will never go back find another hotel if possible. Read more

Genuine Hotels.com guest review

perfect! how can you get any better very good service, great location cannot say one bad thing. very accomodating!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel and right in downtown. Very convenient shuttle from airport. Only problem was design of my room. Booked Executive King which was very spacious, but did not have what I would call a desk to work at and genius who designed room put only telephone at far end of room away from bed, making wake up call a disaster.

Genuine Hotels.com guest review

The hotels.com site said this hotel does not allow pets, which important to my family due to dog allergies. When I got there, I found out pets were allowed. Otherwise, good parking garage, good breakfast buffet, tiny swimming pool.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The heater was very noises and the bed was rock hard. The stairs are hard to find as well, that's a serious safety issue as well as an annoyance for us "take the stairs for exercise" type people. The breakfast was superb though!

Genuine Expedia guest review

A couple blocks down to see the " falls" before sunset.(b+) walk by theater and statues " good" eat at a real small mexican place. I mean real small kind of unique 4 or 5 tables max,homemade san grea, comfortable bed, quiet room. Sauna good ,hot tub not (not real jets more bubble holes )

Genuine Hotels.com guest review

good size indoor pool, friendly staff, 10 beers on tap in hotel bar - i think 6 or 7 were smaller craft-type brews, good restaurant, excellent shuttle service

Genuine Expedia guest review

Had a great experience at this hotel. Although they are undergoing renovations at this time, it did not hamper the experience. At check in, the staff was pleasant and very helpful. They asked if having a balcony was important to me. When I told them it wasn't, they upgraded my room to the ninth floor, which was a limited access floor. The room was newly […] remodeled, and fantastic. An oversized king bed, fantastic view out over the city, and a LARGE screen tv. The floor was quiet, the elevators quick, and there was a reserved time for adults only in the pool and hot tub. Check out was quick and easy, and I made my meeting with plenty of time to spare. Kudo's to the staff. I will definately be back. Read more

Genuine Expedia guest review

Early the morning of my checkout I received my express checkout under my door and to my sunrise, I was billed again for the room I pre paid prior to my stay. I was surprised as I expressed my concern at check in and was told not to worry about it and that it would be taken care of. When I got the express bill I went down to the front desk at 6 AM and […] was told it was taken care of. When I checked out they had already charged my card and it took 4it days for a credit to be applied to my card. Another note, only one elevator working at the time of my stay. Sign says they were improving the service by installing a new one. Maybe they should take some time to improve the front desk prior to this improvement. Read more

Genuine Expedia guest review

The my hotel room was filthy and I will NEVER stay at this hotel or another Holiday Inn for the rest of my life.

Genuine Hotels.com guest review

We arrived very late and were received warmly. The room was clean and comfortable. Although we were in the downtown area it appeared to be a very nice and safe neighborhood. We didn't notice any noise. We left early after a quick shower so we didn't explore anything the hotel had to offer. It appeared to have a nice bar/restaurant. Didn't see much  […] else. Read more

Genuine Expedia guest review

Being the only hotel in Downtown Sioux Falls, it has many nice features.

Genuine Expedia guest review

Room was not very clean, kept finding cheetos all over. Staff at front desk were not very friendly. I had a reservation for 3 people and they sent me to a room with 1 king size bed. we had to go back down and ask for 2 double beds. front desk staff needs some customer service training. would never stay there again. rooms really small and needs remo […] deling. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice room and the staff was terrific, very helpfull and accommodating. Will stay again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I stayed at this hotel during a recent visit to Sioux Falls. Since we were traveling east we only stayed one evening and didn't get to the hotel until evening, therefore I can't say if it was conveninet for shopping and restaurants (hotel has a restaurant but we didn't eat there). Parking was convenient and the hotel staff was extremely […] friendly. I would stay at this hotel again if I am ever in the area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay at this hotel. The room was clean and the service was good. The new carpeting needs to be re-streched.

Genuine Hotels.com guest review

Really nice place, great experience . Normally dont care for hotel food, this was great, and reasonable.

Genuine Expedia guest review

This hotel was reccomended to me because it was within walking distance to a meeting I had to attend, and as far as location, I can't complain. However, I checked into my hotel and was sent to my room with a key card that would not open my door. I called the front desk and they sent a janitor up to open my room, but his key didn't work either. Finally, […] the desk worker switched my room and gave me keys that actually fit the door. This was bad, but was worse is that it was about 10:30pm and I had traveled all day and was tired. My room was average, but the hall and nearby rooms were undergoing remodeling and it was off-putting. There were drop clothes, plastic sheeting and numerous workers all about the area where I was staying. Next, when I wanted something to eat, I went to the vending machines but there was no food ones, only drink and all the water had been sold out. I called the front desk and they told me there was food in the game room vending machine, so I went down there, but I needed a special key to get in! I had to go back to the front desk and get the game room key and then I was able to get some snacks. However, most of the snacks I got were stale. If you want a hotel right in the center of town so you can walk to the courthouse, then stay here. Otherwise, I would stay somewhere else. Read more

Genuine Expedia guest review

Great location near downtown sights and right on the trolley line to Falls Park. Clean, comfortable room. I'd go back!

Genuine Expedia guest review

Our room had a very small bathroom and the toilet didn't work when we got there. It was also very warm in the room, and the thermostat wouldn't let us set the temp. below 65 degrees; which would have been cool enough if it had worked! :( We ended up opening the window and had to leave the window open all night just to cool down the room. I would not […] recommend this hotel to others. Read more

Genuine Hotels.com guest review

The Sioux Falls Holiday In--City Center was a pleasant surprise! I was just accompanying my sister and had never been to Sioux Falls and was not too excited...We walked into the Holiday Inn and we immediately felt comfortable. It was very inviting--well decorated and clean. It had great ambience. The room was clean and comfortable. Seeing 4 big fluffy […] pillows on my bed certainly helped! We slept comfortably. The next morning we walked to the park and viewed the beautiful Falls! When we got back we ate the brunch at the hotel and it was both reasonable and excellent! Service was excellent as well. After that, we were off to Augustana to watch a football game and the rain stopped and the sun came out just in time... I think I'll be back! Read more

Genuine Expedia guest review

We were disappointed in the quality of customer service we received. When we arrived, at the front desk, the clerk said only "Last name, please." She did not greet us and did not respond to our efforts to speak pleasantly to her. When we asked about restaurants in the surrounding areas, she said only that she didn't eat downtown so didn't know of any. On […] the first night of our visit there was apparently a wedding party that had a DJ in a room two floors above us. The bass was distressingly loud. We had travelled 500 miles that day. We were tired. We wanted only to go to sleep. Needless to say we were nota ble to sleep. The loud bass continued until midnight. Despite that fact that we liked the location of the hotel, we will not likely return there. Read more

Genuine Expedia guest review

We were able to get checked in right away and then we got to the room. Outdated paint, Carpet spotty and kind of ragged. But the bed was made up nice with a good selection of pillows and fairly comfortable. Teh bathroom was a nightmare, Moldy shower, the plumbing was tore away from the inside of the wall, it would not drain while we were showering. […] But the curtain was clean and the floor was ok. The tiles above every light were burned dark, or the skin of the tile pulling away from the rest of the tile. Other wise the room was ok. Read more

Genuine Hotels.com guest review

hotel is older but kept up well...elevators were pretty slow and seemed inconsistent. liked that there were options for soft/firm pillows and the bathroom was updated. not sure this hotel is worth its book price however. glad we got a good deal on it through expedia...

Genuine Expedia guest review

I was very pleased with my stay! The hotel was very easy to get to. I came in around 6pm on a Friday. Being downtown in the business district I can see it being a little more difficult during the week but I had no problems! The staff was all very friendly, check-in was quick and easy, and the building was very nice! As far as others complaining about […] the elevators, I had no problems at all with them, very quick. Also, there are a few small things in the rooms that are a little bit outdated, (the only thing I thought could be better were the colors of the walls in the hallways and the room doors are older looking) but the welcome book in the rooms states that they are begining a very large renovation, so they are working on it! I ate at the lounge both nights, VERY GOOD!! Would definately recommend this hotel to anyone! Read more

Genuine Expedia guest review

Hotel was within walking distance of several restaurants and bars. Very close to banks and other downtown businesses if staying on business. But not much to do after 7 or 8 p.m. Shuttle service was excellent. Only 10 minutes to airport, even in the snow. Driver was very friendly. My husband and I had a room with 2 double beds. Beds seemed really small. […] I ended up moving to a bed of my own in the middle of the night because one seemed too small to share. Otherwise, stay was great. Check in was really fast. Room service breakfast also fast and still hot when it arrived — that's definitely a bonus. Read more

Genuine Expedia guest review

for the price i paid for this hotel and for the holiday inn name i really expected better. hotel needs to be updated or redecorated, this is an older hotel and it really shows. elevators (one was out of order) were slow. i mean really, really slow. expect waiting 10 minutes slow. we stayed on a weekend and there were drunk people everywhere. everytime […] we were out of our room we were harrassed them. i saw a hotel security guard but apparently he wasn't doing too good of a job. not to mention when we arrived at the hotel there were cops in the parking lot, and later in the night when we returned there were cops escorted 3 men out of the hotel....didnt really feel too safe. Read more

Genuine Expedia guest review