We were visiting family and stayed at your hotel, We are from Ohio and reserved via Expedia,the room was as good or better than displayed. The staff was great......Genuine Expedia guest review
Other responsibilities prevented us from availing ourselves of all the amenities, but the room was very comfortable and the Included breakfast was especially good because it had eggs and sausage and items for people on a low-carb, low-sugar diet (which seems rare for included breakfasts). Nice atmosphere.Genuine Expedia guest review
Response by Ramada Topeka West Thank you for your kind words. I am ecstatic to hear that you had such a wonderful experience while visiting our hotel! We are always pleased to hear how much our guests enjoyed the free breakfast buffet and our dedicated staff intends to keep it that way. We would absolutely love to host you again the next time you are in the area!
Old but fine. Clean but I had a room by the maintenance area and it was loud at nightGenuine Expedia guest review
Clean, comfortable, affordable. We enjoyed our short stay.Genuine Expedia guest review
"close to graduation party we were attending"
Was promised a room with fridge and micro wave but did not get these. Room was clean, well lit and comfortable. Wewould choose this location again.Genuine Hotels.com guest review
"Is water pressure too much to ask"
The hotel was ok, not horrible but a few little things that were annoying. First off, hardly any water pressure. That affects brushing your teeth to rinsing your hair to flushing the toilet. Oh, and the toilet seat wouldn't stay up by itself. Annoying if you are male. Second, the pool was in the central portion of the hotel lobby making it very humid […] throughout the hotel. Should have checked that out better. Third, it was graduation weekend. Our room was across from the ballrooms. The people weren't the issue it was was the loud booming bass that was going until past 10 PM. And PLEASE hotels, add exhaust fans to your bathrooms! On a good note, the staff was pleasant, good breakfast, and rooms were clean. Read moreGenuine Expedia guest review
slow tub drain, much behind shower spray.Genuine Hotels.com guest review
"Older motel. Obviously no reinvestment."
Front desk staff was overwhelmed. Busy weekend, all rooms were full. Rooms were dated, carpet was dirty. Breakfast buffet was crowded, kids were touching food, not sanitary. Couldn't even get a morning newspaper.Genuine Expedia guest review
"Fun family getaway"
The pool was great. My daughter loved the slide. Very fun!Genuine Hotels.com guest review
"almost no bed"
we made our reservation shortly before arriving at hotel, while dining at restaurant. After arriving at hotel we were told they were booked solid and had no rooms (apparently our reservation did not yet show up on their records). However after seeing on my iphone that the reservation was confirmed by expedia they were able to find us the same type of […] room we reserved. While it was a long time at the desk sorting this all out, the staff could not have been more pleasant. Read moreGenuine Expedia guest review
"great water slide"
My daughter said it was her favorite hotel ever, because of the water slide.Genuine Hotels.com guest review
Bathroom had mold spots. Old old TV. Furniture best up.Genuine Expedia guest review
Our experience--arrived at 1400, 3 May and were told we had to wait until 1600 because the hotel policy is no early check-in and the room would be available at 1600. Asked if there was a room available where we could simply leave our bags--answer was no--even though there are more than 190 rooms. Returned at 1615 and was told our assigned room was not […] ready. Asked if there was another available room to leave our bags. Was told the hotel policy is to wait for the assigned room. Once again we were offered a seat in the lobby to wait with the others. After a discussion with the Asst. Mgr, we were assigned another room. Our room was not cleaned on Sunday 4 May or Tuesday 6 May. But we were able to get clean towels at the desk. The people were friendly and pleasant, the buffet breakfast was well prepared. We decided to leave on 7 May instead of 8 May. Read moreGenuine Hotels.com guest review
Very nice hotel. Great breakfast.Genuine Hotels.com guest review
We had booked a non smoking, 2 queen bed room. We were sent to a smoking, dog barking, one queen bed room. The bathtub was filthy and there was a dirty ash tray laying on a table. We went to the front desk to get our reserved room and the young man said all of the rooms were booked. During our conversation with him, another hotel employee (young man […] with brown hair and a beard) was selling rooms to other customers. We asked to see a manager and were told that they didn't know where she was. They made NO attempt to page her, call her, nothing. They just stood there looking at us, blaming Expedia for the mix up. Finally, the bearded guy said to go ahead and move us to a room with a king bed and a fold out couch. We agreed. We moved and that room didn't have a couch. Back to the desk we go. Then they wanted to charge us an additional $10 for a roll away bed. We knew the area was booked for several events, so we thought we would just tough it out. About 15 minutes after we started unpacking, the manager knocked on our door and apologized for the mix up and gave us the original room that we had booked. All of this "headache" was after we had a 7 hour drive with a toddler. Not happy. We will not use Expedia again, nor will we stay or recommend that hotel for next years US Finals competition. Read moreGenuine Expedia guest review
Response by Ramada Topeka West We want to thank you for your feedback and we hope you will accept our sincerest apologies for your experience, and be assured that all concerns mentioned have been addressed with the appropriate staff. We appreciate your honest feedback and hope to regain your business in the future here at the Ramada Topeka West.
"Nice hotel for the money"
The hotel room had a tube TV that always had static. We had to hit the TV to get it to go clear. However, we didn't go there for the TV. The curtain didn't cover the whole window, so privacy was limited. However, we went there for the slide and our sons loved it. The pool was kind of small and if you weren't using the slide there wasn't a lot of room […] for everyone else. Read moreGenuine Expedia guest review
Response by Ramada Topeka West Thank you for your feedback and thank you for bringing this matter to my attention , we have solved this issue by replacing the old tube-style tv's and we hope that this can make your experience better on future visits here at the Ramada Topeka West!
we were very happy w/this hotel. 4 starGenuine Hotels.com guest review
Response by Ramada Topeka West We are very pleased to hear about your experience with us at the Ramada Topeka West and hope to see you again in the future!
"Decent hotel, decent neighborhood..."
Fun pool for the kids, although the pool was out of clean towels for a while. Rooms are clean - great hot breakfast! Good value!Genuine Hotels.com guest review
Response by Ramada Topeka West Thank you for choosing the Ramada Topeka West! We are delighted to hear that you had a wonderful stay, enjoyed the pool and our hot buffet breakfast. We hope to see you again in the near future.
I was shocked to see a old style TV by todays standards. Then I go to make coffee and maker is broke etc.Genuine Expedia guest review
"Come for the pool, not the hotel"
Our kids enjoyed the hotel pool immensely, but the general noise at late hours weren't so great. I was also charged $10 for a roll-away bed, something I've never been charged for in a hotel before. If the hotel would set some reasonable hours for the pool, like shutting it down for kids at 9:00 PM instead of 11:00 PM, the experience would have been […] much better. Read moreGenuine Expedia guest review
Didn't like that the room was so hot, and we didn't like the bed. Your fee breakfast was terrible . All your staff was greatGenuine Hotels.com guest review
the room was to hot. I could not get the temp of the room below 70 degrees. I like to sleep at night in a colder room and 70 was not cool enough. when I walked in to the room The temp was 71. set the thermostat to 60 and 3 hours later the temp was 72 in the room. I was given a small 6 inch fan and was told that was all they had the rest of there fans […] were out with other guests. The water slide was another let down. it was open from 5pm till 10pm except during the thunderstorm on sat so my kids were able to use it for an hour after we got checked in. but on Sunday it was only open from 10am till 2pm. by the time we woke up went to church and then got lunch the slide was closed so I booked the hotel for the weekend so my kids could use the water slide and it was closed most of the time we were there. I was not happy about that at all. The condition of the room was ok and the staff was friendly enough, but I have to say the best part of the entire weekend was the continental breakfast.. they had a nice assortment of foods from cereal and toast to bacon and eggs and biscuits and gravy. the breakfast is what saved the hotel from a trashing review Read moreGenuine Hotels.com guest review
everything was good except the dinner/bar is poorly runGenuine Hotels.com guest review
"No hot water, hot room"
The shower water never got hot in my three day stay, the room was uncomfortably warm even after messing with the thermostats. Room was nice and clean though.Genuine Expedia guest review
"Easy access for travelers"
Overall excellent hotel and very well maintained. Minor issue with the wireless internet not reaching some of the rooms and experienced a problem with the room heating system. After the third night relocated to another room and all was well. Enjoyed a very good buffet breakfast. Hotel offers live entertainment on weekends. I'll be happy to return to […] this hotel upon my next visit. Read moreGenuine Hotels.com guest review
slide open only on weekends and desperately need to updateGenuine Expedia guest review
"welcome to 1989"
the tv the walls the carpet the furniture all from 1989 time to updateGenuine Expedia guest review
The hotel appeared to be fully booked for the night. I was very surprised at its size once I got inside. We will definitely be returning.Genuine Expedia guest review
"worst stay ever"
slide was closed sauna broke indoor pool not heated holes in the furniture 15 yr old TV with lines running through the picture could not connect to WiFi without USB adapter from front desk and we had a touch pad with no USB as most are so no WiFi only had 1 curtain witch only covered half the window with a highway view and the highway viewing us . with […] a unwatchable TV and no WiFi more than half the iniminitys broke outdated or closed paid to be board not 3 stars lucky to be 2 have had better stays at cheep motel worst stay ever will never stay there again Read moreGenuine Expedia guest review
"Very nice accomodations. Excellent breakfast."
Very enjoyable............ comfortable. Good service.Genuine Expedia guest review
I will never stay here again. The rooms are very outdated. Paper thin walls and very noisy.Genuine Hotels.com guest review
Front desk was training a new employee which I understand but he bordered on rude and condescending to me and the new person. I called down because the heat didn't work properly in my room. I told him I tried everything he was telling me but it still didn't work. He didn't seem to care. I had to get up all through the night and turn the heat off then […] when the room got too cold it would wake me up and I would turn it back on this went on throughout the night. There were stains on the carpet which really makes the room seem gross. Read moreGenuine Hotels.com guest review
We went there for the pool and slide. Took three grandsons. They loved it. we will return.Genuine Hotels.com guest review
"Easy access to I-70"
Overall the stay was very good. Wireless internet transmitters not sufficient to pick up signal in rooms in my corridor and throughout most of the hotel common access areas. Breakfast area nicely maintained and the food was plentiful. The bar area could use an upgrade of both décor and menu items.Genuine Hotels.com guest review
Our "no smoking" room smelled strongly of cigarette smoke in the bathroom. There was no spare toilet paper - had to get it from the desk. No answer from the front desk for a wakeup call and the alarm clock did not work. Hot tub was cold.Genuine Hotels.com guest review
"Topeka Kansas Review of Ramada Inn"
Everything was very good. Rooms could use updating to flat screen TV's.Genuine Hotels.com guest review
"Dissapointing on so many levels."
We stayed at this hotel specifically for out children thinking they could use the slide. Turns out this slide is only turned on on the weekends. Something not mentioned in the ad. We rented two rooms and both rooms had issues. The internet did not even work for us. When I spoke to the desk all they did was argues saying all routers were working. If […] routers had worked I would have got a signal. One staff member was GREAT. But sadly the other three I dealt with were not. Read moreGenuine Expedia guest review
"great hotel great place to stay"
only problem I had was some of the vending machines were not stocked very well otherwise it was an excellent experienceGenuine Expedia guest review
Everything went well my room and bed were comfortable. The only drawback was the water pressure in the shower it was so low I could barely get my hair rinsed out. Outside of that everything was good.Genuine Hotels.com guest review
Easy to find, great staff, great breakfast, rooms themselves dated and in need of remodel, carpets very dingy. JDGenuine Expedia guest review
I would recommend requesting an exterior room.Genuine Hotels.com guest review
"Nice hotel by the HWY 70 - Good stay for overnight"
Great location, awesome staff, good bekft, plenty of space for bkft, ( recall scramble eggs, orange juice, Apple juice, coffee, pastries, muffins, bacon, sausage, ceral, etc. Room was clean and ready for us, Pool and the slide looked nice, wiched I had time to use it, likewise with GYM.Genuine Expedia guest review
This is a former Holiday Inn Holidome property, with a indoor pool and slide. The rock walls are dated, but the rooms are updated and comfortable. I was pleasantly surprised with the breakfast, everything fresh and cooked extremely well.Genuine Expedia guest review
Booked two Handicap Accessable rooms for the weekend. Saturday night loud party in hotel and rooms are between the game room and vending neither party got any sleep, one party checked out and didnt stay the second night. The second night the hotel had a fire alarm at 2 am and we stood in parking lot for 1-1/2 hrs waiting for all clear with no support […] from staff. Read moreGenuine Expedia guest review
"Good place for overnight stay"
I was just passing thru on I-70. The hotel was convenient and comfortable. It was a bit noisy due to the water park in the middle of the lobby, but the clerk put me in a nice room at the back of the hotel and the noise was lessened (other than the kids running down the hallway). I turned on the HVAC fan and the sound was drowned out, so I got a good […] night's sleep. Read moreGenuine Hotels.com guest review
"came to see friends"
Had a great time thank you. hotel was great had a blast at the pool.Genuine Expedia guest review
The room could have been in a quieter location in the hotel, but overall, was very satisfied with service and cleanliness.Genuine Hotels.com guest review
"Great value for the price"
This hotel is an older facility, but is well maintained and clean. The staff were warm and welcoming. The bed was comfortable. The complimentary hot breakfast was quite good, and nicely served--china plates, tableware, cloth napkins, ceramic coffee mugs, etc. The dining room was spacious and inviting. The hotel is a great value for the price--well […] worth what I paid. In the past, I have paid a lot more for rooms that were not as nice as this one. The only fault I would find is that the television was old--they ought upgrade to digital TVs. Read moreGenuine Expedia guest review
"All you need in one place"
The room was excellent, clean, and quiet. The water park inside can get noisy, but not so much as it distracted. I will stay again.Genuine Hotels.com guest review
"Clean, confortable, quite, and great hamburgers!!"
I was very impressed by the kindness of the staff. When we got there every room was full, yet we were very well taken care of. I would absolutely recommend eating in their restaurant, their food; especially the hamburgers were phenomenal. I would totally recommend it to a friend.Genuine Hotels.com guest review
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