This was not a hotel. We did not feel safe and were disappointed by the outside of the "hotel" that was actually a motel. We were given meal "tickets" and pool "tickets"... Overpriced for what we got. Look else where if looking for normal "quality" instead of the quality inn.Genuine Expedia guest review
"Wont stay there again."
When we pulled up it looked like a nice place.... after waiting for at least 15 min to check in( one person in front of me) i told the guy that i had a reserved room and gave him my name. after a few min of punching keys on the computer he called the maid service, and from the conversation that i could here it was not pleasant. i had reserved a pool […] sode room, they did not have one ready or cleaned, this was at 4:30pm, check in states 3pm, i ended up getting a room on the outside of the hotel, which was not what i wanted or what i had reserved. needless to say i WILL NOT be staying there again upon our next visit. Read moreGenuine Hotels.com guest review
"Great pool for swimming"
The quality of the hotel is outstanding, esp. for the price.Genuine Hotels.com guest review
"OK, not great"
Stayed 1 night. the remote in our room didn't work and there was no hot water in the morning. The beds were very comfy. the neighborhood seems a little rough. Staff offered to replace remote and was working on hot water but it didn't matter to us since we were just there for a single night.Genuine Hotels.com guest review
"Ask for a room in the rear of the hotel"
The only thing that keeps this from being 5 stars is its closeness to the expressway, only a few hundred yards away. If you have a roon in the rear of the hotel, this won't be a problem. If your room is in the front, the traffic noise could be irritating.Genuine Expedia guest review
"Great bed % TV"
Great bed and TV. Bathroom a bit dirty but not a deal breaker. Good for short stays but room a little small for longer than a few days.Genuine Expedia guest review
"Quality Inn in McKinney"
Nice hotel with all the ammenities that we needed. Clean and well maintained. Was close to area we needed and we were pleased with our stay. The breakfast was good and the area was clean. We enjoyed our stay.Genuine Hotels.com guest review
The staff was very courteous and helpful. The only negative thing I have to share is that one of the sttaff came into the dining room and changed the tv channel while we were watching the news/weather and eating breakfast.Genuine Hotels.com guest review
Checked into hotel and walked into the bathroom and a dead cricket and small bug were dead on the floor. Later that day the TV remote would not work. They were real quick to bring us a new one. But then we realized our TV did not get most local channels; FOX, NBC or ABC. They said the problem was the TV in our room. The only thing they said they could […] do was move us to a new room. Why put someone in that room to begin with if they knew the TV did not work properly? No we will not stay here again! Read moreGenuine Expedia guest review
Hotel appears to have been rremodeled recently and I was pleased to have a nice room. Hotel was advertised to have a resturant which has been closed for some time. The complimentary breakfast that these types of hotels are always lacking. additionally the breakfast areas are overflowing with a herd of people fighting to get to the waffle and microwave […] machines. Many times you must clean someone elses mess off the table if you can find one. Having a resturant at a hotel is always a plus especially when the weather is not good (rain, snow, or not a good neighborhood, etc.).- Read moreGenuine Hotels.com guest review
Hotel was much better than we expected. It was nice and clean. It is a great deal.Genuine Hotels.com guest review
"Quality Inn - McKinney, TX"
My stay at the Quality Inn in Mckinney exceeded my expectations. The room was very clean and the staff was very courteous and polite. I will definetly stay there again.Genuine Hotels.com guest review
"This is my 3rd visit to this hotel and found to meet my expectations for the price."
Nice and safe place to be staying for few days.Genuine Expedia guest review
"Four star at a two star price!"
Older, and somewhat dated hotel/motel, but the front desk (at least upon check-in), room, and pool couldn't be more accomodating. We arrived VERY early (10am), and asked what the earliest check in time might be, expecting to maybe check in by noon or 1pm. The very cordial front desk person ( I am only sorry we didn't ask her name!) asked for an ID, […] then handed us a room key, in short order. We were able to stow our belongings, and get on with our planned day. The room was quite nice/comfortable, and we had a wonderful view of the pool, which drew us for a late night swim, before it closed at 10pm. For the price.... an exellent stay! Read moreGenuine Hotels.com guest review
"Reasonably priced hotel w/ a pool"
This hotel is conveniently located right off the service road of northbound Central Expressway in McKinney. The beds are big & comfortable & they do have smoking rooms available. They also have a nice sized pool that you can use during the summer months.Genuine Hotels.com guest review
"Comfortable & clean"
Very nice room, comfortable & clean. Quieter than expected considering proximity to freeway. Only negative unstable water temperature in shower (could use pressure balanced taps).Genuine Expedia guest review
Me he quedado 2 veces en este hotel en mis viajes de negocios, muy limpio, comodas habitaciones, precio justo y un excelente trato del staff, lo recominedo 100%Genuine Hotels.com guest review
"Watch your credit card"
07/07/14 Lisa L McKinney, Texas
We were forced to stay in a hotel for the night because the air conditioning in our rental home was not working. We needed to find a hotel that was close to our house and took pets (we have one 40 pound dog) because of our dog we didn't want her in our house that was over 90 degrees by 5:00 p.m. We reserved the room thru the 800 number with our credit card and put the $25.00 pet fee on our debit card. When we checked out the next morning we realized that the hotel had charged us two separate $25.00 fees, I talked to the lady behind the counter and she said she would take care of it---still not taken care of yet. Guess, I will be driving down there again tomorrow to talk to a manager. Our air conditioning is still not fixed, but we will NOT be staying there tonight
"Good value for the price"
06/23/14 Patrick N League City, Texas
My wife and I stayed two nights at this establishment while in McKinney for a family event. At the time we stayed (early June), there was a lot of road construction on the feeder road in front of the hotel, so be aware of this. It is easier to go to the intersection and access the hotel that way instead of the driveway on the feeder. The room was clean, but showed signs of typical wear and tear. All of the staff were friendly and helpful. The breakfast buffet was good, especially the cinnamon waffle mix available for making your own waffles. Overall, we would stay here again.
"Nothing special here. Kinda takes you back to the 80s."
04/15/14 Michael M Mooreville, Mississippi, United States
When you are just looking for a place to sleep, this place is fine. It just hasn't been updated recently. Clean...yeah. The tub had been "refinished" somehow, maybe with white paint, and the paint was peeling. The bed was fine and with an inside room, it was quiet. Best part was the free breakfast. There was a woman in charge who cooked scrambled eggs and put together a hot breakfast and helped with the waffle machine. She also offered a running commentary that made you feel right at home in Texas! Good coffee, too. Note: this was the first motel I have visited that would not give me the "hotels.com" rate without actually having made reservations through the website. Most places will, you know, just for asking. So I paid an extra few bucks. I must be getting lazy....ha.
"Jan 31st. 2014"
02/05/14 Kent W Lawton, Oklahoma
Room was dated, creepy people in the parking lot at night. But breakfast lady was very nice.. Got home and over the next couple of days the hotel kept charging my credit card, 25.00 pet fee.( didn't have any pets) 25.00 missing towels, ( bull#%*+ no one wants the low quality towels that feel like steel wool, still trying to get my money back....beware and keep a eye on your credit card.
12/27/13 Brad V Wichita, Kansas
We checked in on a Thursday, and had a little trouble finding the room. The staff was polite and helpful, but directed us the wrong way. The room was OK, but it sounds like I should have checked things out a bit more. The breakfast was OK. The gravy was like paste, and the Orange juice machine wouldn't shut off, and flooded orange juice on the floor. Hank's is next door, and they have good B-BQue. A few good eating places near by.
"Would have rated it zero if I could"
Checked in evening of October 11th, 2013. One of the dirtiest hotels I've ever stayed at. Paint on door peeled, tub dirty, counters dirty, etc. I use a CPAP machine and the electrical outlet stopped working in the middle of the night, terrible night's rest, fixed that issue by utilizing another outlet but I was wide awake by the time I moved machine. Breakfast was cold, inadequately stocked.
"Nice hotel for an overnight stay"
08/10/13 david v Dallas, Texas
i happened to check in on a day when your computer system was down. Despite the challenges, the staff, especially shailika, was very professional, courteous and worked really hard to minimixe the poblem a dead computer surely brings. Great job!!
Bathrooms were filthy, room was dirty, the room was small as eff, they never cleaned our room. The mean indian guy wouldnt accomoadate for our breakfast. They were pubic hairs on the toilet and the showers couldnt consistently stay at a normal temperature. Their were wet boxers in the drawer, and the doors would never lock. The worst hotel experience of my life.
"Service without a smile?"
02/02/13 ImGeorge Temecula, California
On a recent trip to McKinney Texas, my family had the occasion to stay at the Quality Inn. We arrived approximately at 2:30 in the early morning after a grueling 21 hour drive from out of state. We were greeted by a nice young lady who moved us quickly through the process and handed us our room key with a smile. As we prepared to head towards our room I asked her if they had a water fountain or a vending machine that sold bottles of water. So she directed me to the dining room across the hall and told us to help ourselves with any coffee, tea, juice or water. She was very kind. A couple of days had past and rather than find another hotel, we decided to extend our stay. So I walked into the lobby and noticed there was a different clerk working. That morning, we were scheduled to meet a Realtor in the lobby and unfortunately we had missed the Free Continental Breakfast the hotel offers. So I had gone to the nearest fast food restaurant to grab a quick bite to bring it back to the hotel. With food in hand and not wanting to eat in the front lobby, I asked the desk clerk, “Excuse me, if there is someone asking for a George, could you please tell her that we were in the dining area?” Suddenly there was dead silence. It seems as though at least 15 seconds had passed without even a reply from her. Then she looked up and rolled her eyes at me like one of children after I told them to pick up their toys or in this case as if I asked some ridiculous request. After the long delay and those rolling eyes of hers, I just told her, “Never mind, I’m sorry that I even disturbed you.” I walk away livid! To be treated so rudely by one desk clerk after having such a wonderful experience with another was shocking. The next day we decided to check out and you'll never guess who was working? But of course, my not so favorite desk clerk whose name starts with a V and ends in nessa. I walked up to the desk and waited for a “Can I help you Sir?” But that never came. So I told her I was checking out. Then I explained that late in the evening, someone in the room next door had come in late and slammed the door so hard it caused a picture on the wall to come crashing down shattering the glass all over the room. Rather than asking me if anyone was injured, she asked me, “Are you sure you didn’t hit it or bump against the picture?” I was taken back! I said are you kidding me? Well long story short, her attitude certainly hadn't improved any from the previous day, so I bit my lip, kept my cool, and decided to write this review. In closing, our stay at the Quality Inn overall was fabulous. The room service was awesome, the rooms were clean and comfortable, it was conveniently located, and most of all the prices were very fair. Ironically, we are considering moving to Texas and I have always heard all about how warm and respectful Texans are. This was certainly a very disappointing experience for me, especially when I found out that V_____nessa was not just a desk clerk, but a manager. So who was I to complain to? Will I come back and stay at the Quality Inn next time I am in McKinney Texas? Maybe. But if I do you can bet your britches I will call ahead ahead and if she is working I WILL find another hotel and spend my hard earned money somewhere else. You can count on that!
"Nice, clean motel with great service!"
01/20/13 Dean J Tyler, Texas
My wife and I spent a night in this Quality Inn, in McKinney, Tx. The room was spotless, the bed was very comfortable- in fact, I haven't slept that well in a very long time. I normally am up before 5am, but I was so comfortable, I slept in 'til almost 9! I made a couple trips to the front desk, and was greeted by the manager, Ms Vanessa Segundo. What a wonderfully pleasant woman... she always had a big smile for me. I asked for some cream for coffee, and also asked if I could possibly trade in the two "decaf" coffee packets for regular coffee, explaining that my wife and I drink coffee pretty frequently, but we don't care for decaf. Vanessa not only traded my decaf for regular- she even gave me a handful of extras- something she certainly didn't have to do, but did so anyway, and with a great attitude, smile and personality. The next morning, for breakfast, Vanessa even helped me make a waffle for my wife. (I'd never made one before) I would highly recommend the Quality Inn, in McKinney Tx to anyone who wants a great, friendly experience- without breaking the bank!
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