"Very nice hotel close to the interstate."
Had a nice time. Very beautiful hotel. Only suggestion I have for them is to keep up with the gud workGenuine Expedia guest review
hotels.com doesn't guarantee your bed size so be careful don't pay for a king like I did and get a double with no refundGenuine Hotels.com guest review
"Nice hotel next to airport"
Excellent place to stay. Hotel staff very accommodating. Didn't eat at the in-house restaurant, but it appeared nice with a good variety on the menu. Free coffee in the morning down stairs and in the room. Clean and friendly. 15 minute cab ride to downtown. Highly recommend.Genuine Expedia guest review
their was a ventilation problem in both of the rooms we were in. We had to be moved from one room to another as the windows had such excess moisture built up mold was developing in the window track.Genuine Expedia guest review
Had a great stay just wish they still had the hot tub that I was looking forward to..but over all good stayGenuine Hotels.com guest review
"Ok hotel close to Nashville Airport"
Stayed here recently when my flight was canceled since it was close the airport.Genuine Expedia guest review
Everything was fine. We didn't require much or interact with staff much. Maintenance staff very friendly.Genuine Hotels.com guest review
"Holiday inn Nashville TN"
Nice hotel, live music in the hotel bar. Great pool for the kids. Breakfast was great.Genuine Expedia guest review
It was probably the worst hotel I have stayed in for a long time and I know that I will not be returning at all. When we arrived the reservation was messed up and we didn't not get the 2 rooms that I had reserved the young lady at the front desk was very rude when I asked her questions. the hotel room was small and nothing close to what I paid for. […] The air conditioner barley worked and it stayed hot in our rooms the entire night Read moreGenuine Expedia guest review
We were in Nashville for New Years Eve. The location was only about a 5 minute ride from downtown. It is close to Opry Mills also. Very convenient to shopping and restaurants. Hotel was very nice, quiet, and cleanGenuine Hotels.com guest review
"The beds were comfortable"
The hotel itself was nice, beds were very comfortable, didn't use the pool as you could smell the chlorine from the lobby....elevator seemed like it could use some maintenance (every time it stopped it would shake). We decided NOT to eat at the restaurant overlooking the pool, when we saw a cockroach on a serving tray. Location was okay, kind of far […] from Broadway Street. Read moreGenuine Hotels.com guest review
"Tried to get closer to downtown."
Not UPDATED AND ROOM AIR CONDITIONING MADE A TERRIBLE KNOCKING sound.Genuine Expedia guest review
Nothing fancy, but it wasn't terrible.Genuine Expedia guest review
"Older, Moldy, Mildew Smell, Renovation Needed"
I travel often. I've stayed in many different levels of quality. But as long as it's clean, AC & heat work, I can get along fine. First off, even though I booked for 4 nights a few weeks in advance, (no smoking room) they gave me a smoking room. The next day they moved us to a non-smoking room. The smell of mold and mildew, and the windows dripping […] water on the inside from condensation contributed to this problem. After another room move, I asked if there were any rooms that didn't have mold and mildew smell. Staff said no. They were an old hotel awaiting a complete renovation. I would suggest that you NOT stay at this hotel until after the renovation. Read moreGenuine Expedia guest review
Overall it was a good place to stay. The beds were small and a little hard. I am used to a little more of a soft mattress and these were anything but!Genuine Hotels.com guest review
I stayed here back in 2008 and the hotel was beautiful. This time I was less than impressed... the beds were not comfortable, the room was dirty (dusty, stained, not well kept) and the service wasn't the greatest either. I will not go back to this hotelGenuine Hotels.com guest review
"Not a typical Holiday Inn."
We had asked for a non-smoking room. However we had to change our room twice before we could find a room that did not smell of smoke. Although the rooms were titled non-smoking, someone had definitely smoked in them.Genuine Expedia guest review
My grandmother use to say if you don't have anything pleasant to say, don't say anything at all. I'm taking my grandmother's advice.Genuine Hotels.com guest review
"Nice hotel located between Opryland & Downtown"
Staff was excellent. Room was clean.Genuine Expedia guest review
I am not planning to stay at this holiday inn properly as there is no breakfast served and it's too pricy for the minimum comforts ... Not worth paying 80 without breakfast for this old propertyGenuine Hotels.com guest review
"close to airport"
I was basically satisfied with room with exception of pillows, felt like small lumps of foam, very uncomfortable. Then I found brown stain on comforter. Bed was very comfortable. Room service gentleman was very nice but felt price of food was too high. My breakfast of 2 eggs, sausage and one slice of French toast, hot chocolate was $25.00.Genuine Hotels.com guest review
We had a nice stay here. Only minutes from Opryland!Genuine Expedia guest review
"close to everything we needed"
loved it! will def. be backGenuine Hotels.com guest review
EXSELENT STAYGenuine Hotels.com guest review
"Beautiful hotel nice view"
I usually do not like hotels because some of them are not as clean as I like but this hotel was very cleanGenuine Expedia guest review
This was our fourth time staying at this particular location. It seems to of went downhill since March. Our room was less than par. The bathtub didn't drain well at all. Housekeeping would of noticed this while cleaning the tub prior to arrival.Genuine Hotels.com guest review
My stay was fine but needed more ENGLISH speaking employees that understood what I was asking for.Genuine Hotels.com guest review
I do appreciate the service we received by the nice clerk at the desk. She noticed after we got there we were taking some drinks up to the room and asked if we wanted a refrigerator and one was brought up within 5 minutes. The bad part of the stay had to do with the condition of the room. The room had an odd odor upon entering but looked clean. Bathroom […] sink did not. Thought maybe it was a stain. It was not a stain. I let that go. Apparently a bad idea. The next day my daughter was getting her shoe that had gone under her bed. She discovered a diaper, half drunk bottle of water, and a couple of half eaten gummy bears. I will say that when I brought it to their attention someone came up very quickly and removed the items and sprayed the room. Read moreGenuine Hotels.com guest review
Filthy bathroom, disgusting smell, mold in the room, and a dark brown stain on the pillow!!! GagGenuine Expedia guest review
Great stay, very convienantGenuine Hotels.com guest review
ok , but certainly not memorableGenuine Hotels.com guest review
"Great hotel, pool closed"
We enjoyed our stay here- the only "bad" things worth mentioning were that the pool was closed due to maintenance and the egg omelet cook in the morning was extremely rude (not just to me, but to everyone). We normally see Walt, whom to us is part of the reason we stay at this hotel. He's always happy and upbeat to the point of almost giving the entire […] hotel a shining personality. To our dismay, however, Walt was off that day and replaced by someone (Chris I believe was the man's name). Overall, we were satisfied. Read moreGenuine Hotels.com guest review
"Not what I'd hoped for."
Hotel is quite dated. There was a musty smell on our floor that continued into our room. AC unit was quite noisy and annoying. Our toilet was very poorly mounted to the point of rocking while you did your business. A used room service tray stayed in our hallway from 4:30pm the day we checked in until we checked out at 10:00 the next morning.Genuine Expedia guest review
"Decent hotel with terrible staff"
Be careful of booking your stay here with breakfast added in the room charge. Breakfast only includes 2 adults for $20 which is not told at anytime except after eating. Breakfast is $9.95 plus tax so you have to pay the difference. I booked 4 rooms of 4 adults each which stated breakfast included when I booked. Hotel staff front desk stated for "the […] rate I paid only included 2 breakfast each room." The lady was very hateful and could care less what I was trying to tell her about the breakfast included in rate charge for 4 adults. Would not look at my email confirmation. The waitresses were under staffed and not very friendly. They guy at the omelette station was the only one friendly in the hotel. Will definitely not be staying there again anytime soon. Read moreGenuine Expedia guest review
"Way over priced!!!!!"
I expect a high rate during a concert weekend but poor quality was not expected. Toilet was clogged when we arrived. No water at all when we were getting ready Saturday morning and a cold shower on Sunday morning. To cap it off, the hotel is dated as seems to be the norm with HI these days.Genuine Hotels.com guest review
"Tennessee State University Scholarship Even"
Water pressure in my shower was reported the day after I arrived and was not corrected before I left.Genuine Hotels.com guest review
"need to look over rooms better (sheets)"
Hotel was big! Everything was nice about the hotel besides the room.... it was on the small side from other holiday inn.... bed was kind of dirty.. I pick up my pillow and seems like a monkey just left the room... there was tiny leafs and twigs on my bed... move the sheets and you can see the body stain from past stayers... I suggest hotel get new maids […] to wash the sheets better!!.. other then that hotel was pretty decent Read moreGenuine Hotels.com guest review
"Great for passing through Nashville"
The hotel and staff were great. I stayed one night... just passing through. It's not close to downtown at all. $25 taxi ride to downtown.Genuine Hotels.com guest review
The stay was fine. The location is good. The beds and bedding were good and the beds were clean. But the hotel, in general, was not that clean and even when housekeeping cleaned the room, they really didn't.Genuine Hotels.com guest review
"Director of Cardiovascular services"
You need serious updating.Genuine Hotels.com guest review
I went with Holiday Inn because they are usually always the best bang for your buck However, I didn't care much for this one. We reserved top floor with two queen beds and got the the bottom floor with two full beds. We were told our room would have a fridge and it did not. The rooms were clean, but nothing special. Definitely not worth 116 a night […] BY FAR. The location was okay if you plan on being in between opry land and downtown. However, it was kind of misleading. When I searched for a hotel, I specified something downtown. On hotels.com it said this Holiday Inn was 5 miles from downtown. But it ended up being around 8 miles and a ten minute drive. Read moreGenuine Hotels.com guest review
It took me two days to overcome the back aches I suffered from the cheap mattress. Who ever cleans the rooms needs to cover cleaning around the under rim of toilet. Mildew around the rim of toilet top over back of toilet. Room was stuffy when we arrived had to spray with fabreeze. Purchased meal from room service and chicken tasted old. I have stayed […] at many Holiday Inns and was kind of disappointed with this one. Read moreGenuine Hotels.com guest review
"Nice hotel close to everything in Nashville."
We have stayed at the Holiday Inn before and we were not hesitant at all about coming back. The beds sleep very well. The facilities are always clean. The only drawback is that they have an indoor pool but it is not heated. We took our kids and my 3 year old wouldn't get any more than her feet wet. So if you are coming for anything other than the pool, […] you should enjoy your stay. Read moreGenuine Expedia guest review
"close to all must-see sights"
Enjoyed our stayGenuine Hotels.com guest review
"i recommend it"
Room was clean, staff were friendly. Only thing i didn't like about it was the pillows were too freaking tiny and bulgy..Genuine Hotels.com guest review
I booked this weeks in advance, but when I arrived they had my reservation wrong. They told me that there were no other rooms available and that they could not change it. After speaking with hotels.com and with the manager of the hotel, because every hotel was full this night we decided to take what we could get, even at the inflated price. As I went […] back to check in, I was taken care of by another member of the staff, Darrell, who then immediately fixed my reservation and recognized my gold elite status. Why did a room magically become available in 10 minutes? When given the room key we headed up to our room, but to my surprise, I opened the door to find other people had already occupied the room. I went back down to the desk and asked for it to be fixed. When we finally got into an open room, the carpet was coming up around the bed and it was not up to the normal holiday inn standards. I would definitely think twice before booking here again. Read moreGenuine Hotels.com guest review
We arrived to our room, and everyone started sneezing. Our eyes were red and watering. It was a non smoking room. We then coughed all night. The bed my daughter slept on was terrible! She was down in her back the next morning, said it was like trying to sleep in a hole. The pillows were awful! Couldn't even use them. Was very disappointed in what we […] had to pay for such bad beds and smelly room odors. Read moreGenuine Expedia guest review
First time to nashville tn. Spent the night at holiday inn. First there was not even a garbage can in bedroom. Second got up to shower no hot water, found out when checking out that hotel had a malfunction with hot water. Third we went to have breakfast since we could not shower. Thier were two bars of food and one was very cold and the other was not […] that much warmer. Dishes were not so clean. Was very disappointed in service in the restaurant. I have stayed at many holiday inns and this is the first. I don't ever complain but this has to be known so holiday inn is aware of what is going on. Read moreGenuine Hotels.com guest review
"close to opry mills mall"
room has not been updated. wallpaper coming off, curtons falling down, clothes rack rusted, the food in the hotel restaurant was above average and the chef was wonderfulGenuine Hotels.com guest review
"Good Location...Property in need of Work!!!"
I had no hot water the entire trip!! I called and talked to the front desk, they said it was due to over use. The next morning still no hot water, front desk offered free breakfast..which is useless to me! Finally after multiple calls to Holiday Inn I did receive a free hotel stay for a future night. However I ended up paying 189 after taxes for a subpar […] room..no micro fridge, paint peeling off the doors..ice machine down on 11th floor...I will never go back Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )