Best Western Historic Area - Williamsburg 37.28518, -76.71694

For the cost I do feel that I received a good room. The only complaint I have is that you could not run the fan on the Heat/AC unit continuously without freezing or overheating.

My visit to Williamsburg was wonderful until I could not find the hotel. Calling 411 for address I was given 1600 Richmond Road and I looked for at least an hour. I had to stop at 3 gas stations to find out where they were located at 11:00PM. You need to update information of you correct address.

We stayed at this hotel during the off season and consequently received a great room rate. It was obvious there were only a few guests at the hotel during this time. Within minutes of our checking in, we were aware that our room was connected to a major motor of some kind. We asked if we could be moved to a different room. This was done quickly, and the new room was much quieter. My guess, though, is that the hotel staff knew the original room would be noisy but placed us there anyway in spite of having many available rooms.

Hotel was great. Bed was very comfortable. Breakfast was good.

This hotel was a good investment for the price paid and the amenities given... We would definitely stay there again and suggest to friends

While we did not make use of the pool or the breakfast, we really enjoyed our weekend. Conveniently located, room was very comfortable. We would definitely stay again.

Location and hotel staff great. Hotel room was clean and very little noise the week we stayed there. Location was great - near shopping, all types of restaurants and the historical site. Location made it very easy to get around.

The pool was dirty and the Jacuzzi was not working, other than that it was ok

Nice hotel and very convenient to all Williamsburg has to offer.

The hotel was very nice for the price. It's location was very convenient to the Williamsburg attractions and to restuarants. The continental breakfast could use a few more chioces. It would be fine for a day or two but we stayed a week. The staff was friendly and responded quickly to any requests that we had. I would stay there again if I went back to Williamsburg.

this hotel seemed a bit tired and dated for a best western,breakfast not upto much,only good thing was the location .

Hotel has been renovated and is visually pleasing. Good quality bedding and towels. Hotel had a large party but it was completly quite at night. Wonderful sleeping! Breakfast was decent. If you need bacon or sausage go accross the street to Cracker Barrel! Only 1 complaint - - They only have "feather" down filled pillows and I'm allergic to down. Great stay and would stay again!!

Obvious cosmetic upgrades, however; you could tell the building was old and worn. The bathrooms are small and floors and tub are old. On the positive side, the staff was extremely helpful when we needed extra blankets or had questions but don't expect a grand continental breakfast...just the basics bagels and cereal. It was definately overpriced in my opinion. I will probably try a different hotel in the area next time.

the beds were hard, that was my only complaint... the staff was super nice and answered all my question really throughly. pool was nice and wasnt really hot inside, but the hot tub was obviously out of order since it had no water in it. over all i was really pleased!

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Hotel was clean..Pool looked nice,didnt have time to use...Hottub was empty/not working...Breakfast was ok if all you want is a bagel or cereal and juice, the hot food(eggs(looked rubbery) and french toast sticks(cold)only) did not look appealing at all. Hallways and elevator were extremely HOT/No air conditioning(made breakfast even more appealing). However the room was nice and had working air conditioning.working microwave and refrig. LOUD Alarm went off 3 times during the night,scared the ----out of us(we were on the 4th floor)..front desk did not answer phone until 3rd try. Apparently someone was stuck in the elevator?? Overall I would try another hotel in the area before going back there again...There were many to choose from all over in the same area for about the same price if you shop around...

Our room card key did not work every night when we returned to the hotel. This was annoying after a long, hot, tiring day when you want to just jump in the shower. Instead you get to see the (one) night desk clerk. One night my toilet was stuck. I had a choice of plunging it myself (one night clerk) or waiting until the maintenance man came in the next morning (I plunged it). Another night, someone got stuck in the elevator and set off the fire alarm because nobody responded to the elevator alarm (one night clerk). It is terrifying to have the fire alarm go off at night when you are in a hotel with your children. Then, the hotel was surrounded by fire trucks and firemen responding to the alarm. What a commotion. If I were a college kid this place might be OK, but with a family, it was a drag.

The room was very spacious and cleaned. The beds were so comfortable and great for my back and the pillows just molded to your head wonderful night sleep. The only problem we had was the jacuzzi was not working.

Very good hotel. Rooms clean and comfortable. Bad thing: rugs need to be changed out a/c they are dingy and spotted, but clean. In all a good stay and would return.

Location was fine (close to Dairy Queen :)). Room was comfortable. Breakfast should be improved - food quality was not great, coffee was watery, breakfast room was very crowded (possibly provide a second breakfast room?). If the price is what you want to spend, it's an okay hotel.

hotel stay was great! The only negative was the hallways in the hotel were hot but the air in the rooms felt great.

Breakfast good but crowded; pool was a little dirty

This hotel is conveniently located. The breakfast sufficed; I am sure there are better in the area, but it was good enough to get our day started. Every staff member we dealt with was polite. After driving around the area, I am sure we could have spent less money for a hotel, and I am sure we could have spent more money, but I think that this hotel was just right for the amount of money we spent. Convenient to restaurants - some within walking distance.

Hotel employees are friendly and helpful. Heated pool and good location.

Hotel was clean however staff put us in the a smaller room than requested, they ran out of towels and the desk clerk gave me false information regarding my reservation. The continential breakfast is nothing to look forward to in the mroning. I will not be staying here again.

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I think overall the hotel was nice. The Bed was comfortable,very clean. The only thing I would say I didn't like was the tub was a little worn. Also the lobby had a little odor, maybe from the pool. The location was great, right near restaurants and attraction. I would stay there again.

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Nice Room Convenient Location Plenty of Restaurants Nearby Good Breakfast in Hotel

Clean, comfortable hotel with good, helpful staff. Breakfast was sufficient and well presented and staffed. Whirlpool was not working. The pool was always full of students at night. These things were very disappointing to me. I picked hotel for indoor jacuzzi.

This hotel was comfortable, clean and convenient. The complementary breakfast could have been better, but, hey, it was complementary.

The room was clean and comfortable. The people who worked there were very courteous and helpful. The only negative is the continental breakfast, which was one of the worst we've ever had. But I would recommend this hotel to others. I will probably stay there again as my child is attending college in Williamsburg and I anticipate spending time in the area.

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I had read the reviews posted about renovations at this hotel and called to make certain they were complete before booking. The hotel was finished by the time we arrived in May and when we checked in we were greeted by friendly desk staff. Our room was on the third floor, a king bed and a sofa bed. The king bed was comfortable but the sofa bed had a thin mattress on it which allowed the metal bars to make the night uncomfortable for my son. He slept upside down, which helped. The room was clean, the bathroom was nice, newly wallpapered and had everything we needed. There were no odors in the room and we had plenty of room for the two nights we stayed. The breakfast bar the next morning was fine, plenty of coffee and the gentleman waiting on us was fast and pleasant even though there was a tour bus of high schoolers there. The only complaint we had was the strong chlorine smell of the swimming pool coming into the lobby and downstairs hallway. The pool is indoors, so I suppose that can't be helped if you want a clean pool. Our stay was enjoyable, the staff spoke to us every time they saw us and we were happy with the hotel. There was a nice exercise room with a tv available downstairs with what looked like new treadmills and bikes. There is also a coin laundry which comes in handy if you have small children or it rains while you're out. We will stay here again when in the area.

We also stayed in one one of the Premier Hotels which was on the bus line and it was so much better and cheaper in the long run that we wish we had stayed the whole time there.

While the breakfast did leave something to be desired, it was sufficient to hold you over until you found something else (recommend Marino's Pancake House on Richmond, about a 10 minute walk, though there are other places even closer). Otherwise this was everything I wanted in a hotel for half the price of anything comparable. The service was great, the front-desk staff attentive and willing to help for any requests, the room was clean and comfortable and quiet (even with a youth group staying on the hall, we didn't hear anything). It's an easy walk to restaurants and convenience stores, and even downtown/historic Williamsburg was walkable (about a half hour with a stroller, W&M is closer). I highly recommend it if you're looking for a reasonably priced hotel close to the attractions with the ammenities of something twice the price.

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The room and amenities were what I expected. The rooms had recently been updated but the pool area could have been cleaner and pool warmer. The hotel room was only stocked with one roll of toilet paper and the floor liner in the tub was peeling and had a lot of mold where the liner was coming up. I noticed this when my child grabbed the liner in the bath (it was peeled up on the edge several inches but blended into the tub.) We had decided upon this hotel for the indoor pool and was disappointed at the water tempature and cleanliness of the pool.

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We chose this hotel based on the price and the fact that there was an indoor pool and continental breakfast. We were traveling with a group that was staying at a more expensive location. My husband and son were going to hang out at the hotel to use the pool while the group was at an event. Unfortunately, the pool was very cold and the hot tub was very hot. Also the pool and tub looked a little dirty, but it may have been the age. The date was not filled in on the board, so we're not sure when the last test was done on the water, but the results posted showed very low levels of chlorine in the pool and hot tub. As for the breakfast, the only fruit was bananas, three choices of cereal with only two scoops (a child with another guest used hands to get their cereal), coffee with grounds and no flavor, frozen bagels with frozen cream cheese, a loaf of white bread spread out on a tray for toast, toaster not working, french toast sticks mushed together. Decided to make coffee in the room with the single serve maker provided, which is convenient, but there was only one regular coffee. Only Decaf was available at the front desk and on the maid cart. The room itself was very nice. Everything was clean and comfortable in the room and the Lobby area.

Although the hotel room was comfortable, and the staff was very pleasant when face to face, there were a number of things that were not satisfactory; the pool was freezing, the jacuzzi smelled, the breakfast area had a variety of fatty food and ran out of the only fruit available so I had to split a banana, the fitness area TV wasn't working and none of the staff knew how to work it, the internet services were random and requests for support with them were met with disinterest, at one point I was asked to hold and no one ever returned to the phone.

This is a great hotel. every time I plan on going back to williamsburg this is the hotel I will be staying at. great location. everything is down the road. K-mart is right accross the street. Pool was wonderful.

I spend a great deal of time in Wiliamsburg and have stayed in more bad hotels there than I care to remember. This was my fourth stay at this hotel and it continues to be the best hotel in the area in this price range. Rooms were updated when they switched owners, beds and pillows were clean and comfortable. The staff is super helpful, if you do have a problem they fix it very quickly. Easy three or four minute drive to the Visitors Center, restaurants all around so you don't have to drive. And it is always nice and quiet. The only thing I would suggest is that if you are near the outside doors ask for a room further down the hall. Those doors can slam all night long. Other than that I will continue to be a loyal customer.

The price for the room was a good value. The breakfast buffet was adequate. The hotel personnel were pleasant and helpful. The room was clean.

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We were visiting Williamsburg for a soccer tournament, so didn't spend a lot of time in our room. Can't beat the price and a good location. First room we had was very cold and bed was hard, but they were very accommodating and moved us to another room. Second room was fine. Complimentary breakfast left a lot to be desired, lots of carbs. Same thing both days. But it was free, so I can't complain. Cracker Barrel is right across the street.

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