Considering how little time we spend in the room, this hotel was fine. Very well located. The staff were welcoming and pleasant. The free breakfast is gross, so we just went across the street to eat. The room showed signs of wear and was about 90% clean each day. Worst feature was the heating-air conditioning unit which worked erratically. The place […] seemed secure and safe and was very quiet at night, which we appreciated. Read moreGenuine Hotels.com guest review
"Hotel close to Williamsburg"
The first room we were assigned to had not been cleaned. The beds were made, however, there were food crumbs all over the carpet, the carpet itself was pretty nasty and there was something really nasty looking on the pillow. The hotel staff did move us to another room, which was cleaner. The coffee maker in the room was missing the basket for the coffee […] pod. Read moreGenuine Expedia guest review
Everything was fine. The front desk personnel were especially helpful with directions, etc. & the location was excellent.Genuine Hotels.com guest review
The rooms were clean and updated somewhat. The only problem was with the newly painted rooms there was a strong smell of paint. Also no exhaust fan in the bathroom was not a good idea. The shower steam never went anywhere but in the bathroom and steamed up the mirrors and made it stuffy. The Breakfast was sufficient but the seating area was very small. […] The last day there we had to sit in hallway to eat and it was only 8:30am they still had 1 1/2 hrs to go for breakfast. The staff was friendly and helpful. Read moreGenuine Expedia guest review
Great stay. very satisfied. Will choose again.Genuine Hotels.com guest review
"Attractive hotel close to Colonial Williamsburg"
This hotel offers great value for the many amneties received ! Great room with quality furnishings, Wifi , convenience to everything in Williamsburg ! I was so pleasantly pleased with this Best Western Hotel & staff , I will plan to always stay there when I return to the area !Genuine Expedia guest review
We enjoyed it. Spent most of the day out of the hotel. Breakfast okay. We went to good breakfast restaurants close-by.Genuine Hotels.com guest review
"close sites for everyone young and elderly"
the staff was very accommodating especially the people at the desk and the people taking care of the breakfasts very nice all of them. the rooms were well cared for and very clean, overall we were well pleased.Genuine Hotels.com guest review
"Close to Williamsburg"
We were only here one night, however, we had a pleasant stay and the breakfast was more than adequate. The facilities were certainly comfortable and we had a very pleasant stay.Genuine Expedia guest review
"Olden Days of this Best Western"
The rooms were a little bit on the old side. I could imagine that when it was a new bathroom it was quite lovely. The wooden storage under the sink was terrific. Corners here and there needed attention. The bedding was ok but I noticed a tear in the bottom sheet that could not be missed by who ever put it on the bed. But it was clean. Folks were nice […] enough and friendly . Breakfast was very good and well attended to during the hours given. The price for a king room was reasonable. I would stay again for a good price. Read moreGenuine Expedia guest review
"Not worth it"
Overpriced for the one night weekend stay. Room was dark. Breakfast buffet was too crowded and food was cold. Handle cover food was broken and no attempt to replace it was made by the staff. So when attempted to heat it up in my room, the microwave did not work! Mattress was hard and uncomfortable! Could hear loud noises in hallway. Had to check out […] key to use fitness room ( which was small). I was told it was by staff when I checked in that it open 24 hrs, but there were designated hours posted ont he door. Front desk staff had a horrible attitude and really had to TRY to be nice. Had to give license plate number at check-in and then room number when checking out key for fitness center... felt like my every move was bring watched. Read moreGenuine Expedia guest review
very close to busch gardens, close to places to eat, and shopping. beds uncomfortable. hotel appears old and in need of remodeling. breakfast not bad. hallways loud. pool was great, relaxing. so was the hot tub/jacuzzi. overall average for what we pain i expected a little more.Genuine Hotels.com guest review
We had excellent service from the front desk, from providing directions to stores and being able to check out a day early due to weather. Rooms where clean, the hair dryer did not work though, otherwise would definitely recommend hotel to others.Genuine Hotels.com guest review
"Nice stay but........"
The hotel was great and the rooms were comfortable. The king bed was spacious and soft. I was also impressed with how quiet the a/c unit was. My only true complaint would be that the doors to the rooms close so hard. Many hotels we've been to have spring loaded doors that allow them to close easy and quietly. At 1am or even 8am this can be very annoying […] and bothersome. Otherwise it was a nice stay. Read moreGenuine Hotels.com guest review
"close to all the attractions"
It was a very clean hotel with very friendly staff. There are plenty of restaurants right in the area though they are within walking distance, some are across the highway which is busy so I found it easier to just drive to them. It has an indoor pool and Jacuzzi that is nicely maintained.Genuine Hotels.com guest review
Our AC unit was broken but they moved us to a new room as soon as we asked the front desk about it. the rooms were clean and comfortable. The pool and hot tub were nice and the breakfast was as good as any other hotel.Genuine Hotels.com guest review
"Great for the price."
This hotel was everything we needed for a very reasonable price.Genuine Expedia guest review
Pleasant staff, clean rooms & VERY comfortable beds. We will definately stay here again. 2 miles to William & Mary & Colonial Williamsburg. Any kind of restaurant & differant shops all nearby. Along with everything historical, Virginia Bch is about 45 minutes away.Genuine Expedia guest review
"the best vacation at best western"
very simple the best hotelGenuine Hotels.com guest review
great stayGenuine Hotels.com guest review
"Close to attractions"
I had a nice time at the hotel. It was reasonable in price and close to the attractions and dining places.Genuine Expedia guest review
"Best Western Plus Historic Area Inn - Bad Idea"
The non-smoking room stank like smokers had been in it. Keys repeatedly stopped working, and instead of solutions received excuses from the duty manager. Will not stay there againGenuine Expedia guest review
We easily obtained reservation just 2 days before our visit to Williamsburg when most hotels we checked seemed to be booked for our one night stay. Staff was friendly and helpful. The breakfast was wonderful. Some Expedia reviews indicated hotel had old TVs in the rooms. We did not find that to be the case. Our room had LG flatscreen which had very […] good reception. The only drawback to our stay was after checking into our room we discovered it did not have the 2 double beds we had booked. Instead it had 1 king bed and a pull out sleeper sofa. The staff advised they had no longer had any rooms available with 2 double beds. However, this proved no big deal to our two young grandchildren. They slept quite well on the sofa for he one night we stayed. Read moreGenuine Expedia guest review
We recently spent two nights here. The room was fine and the staff were nice. The free breakfast was sub par and there weren't enough tables to accommodate the number of guests wanting to eat.Genuine Expedia guest review
"Trip to Busch Gardens"
Nice hotel, clean and comfortable. I was a bit upset that the pool was not open when it was supposed to be at 9:00 a.m. My daughter was too tired to swim the night before and we wanted to get in a quick swim before checking out. The breakfast was okay, but I was really looking forward to waffles.Genuine Hotels.com guest review
"Nice and close to Busch Gardens"
Generally Nice. Pleasant staff. Ok Breakfast included.Genuine Expedia guest review
"AWEFUL-BEWARE ROOM 107"
During our recent 1 night stay Williamburg had a pretty bad storm which caused a lot of local flooding. Apparently this hotel has some issues with the carpet getting wet after a heavy downpour. After returning to our room after a day at Bush Gardens we found the carpet in the corner of the room to be soaking wet. After reporting it to the front desk […] the attendant didn't look to surprised and informed us that we could speak to a manager in the morning regarding the problem. She also informed us that they were completely booked so they could not move us to another room. In the morning we awoke to find not just the corner of the room soaked but now half of the carpet in the room was soaked were it had seeped further out into the room over night. GROSS!! When going back to the front desk we were told by a different clerk that the manager had credited us for 1/2 a nights stay. We never got to speak to a manager regarding the situation. What happened to customer service?? Better yet where is maintenance to fix this problem so that other people don't have the same experience. After looking around the room especially at the furniture it's apparent that there has been water damage in that room before. We will NEVER stay here again. If you choose this hotel make sure you're not on the first floor. Read moreGenuine Hotels.com guest review
"Comfortable hotel close to attractions"
We had two peaceful nights at the hotel. We especially enjoyed the breakfast. Our room was perfect, especially the convenient kitchen area.Genuine Expedia guest review
"Good location, good price, horrible wifi"
Decent middle of the road inexpensive place to stay if you don't need good wifi. Definitely not for business travelers or people who need to stay connected.Genuine Hotels.com guest review
"A nice stay"
We just wanted a hotel for one night so we could enjoy historic Williamsburg the next day. We weren't sure te quality of the hotel because of the price, but when we got there we were pleasantly surprised. It was clean and updated, while still keeping that historic charm.Genuine Expedia guest review
"Colonial and James Town"
It was convient and close to all main attractions.Genuine Hotels.com guest review
Very nice stay. Will stay there again on my next getaway. Staff was very helpful in all areas.Genuine Hotels.com guest review
Outdated hotel. Good breakfast. Good service. Decent pool and whirlpool.Genuine Hotels.com guest review
"Ok, room was. Warm, ac was loud, no ac in bath"
Dont think we would return, anytime soon too many other choicesGenuine Expedia guest review
"Best western Williamsburg"
Overall hotel was fair. We had a problem with cleanliness of the room. Front desk did partial refund to make it right. Great location. Breakfast was fair, but reviews had my expectations up unfairly. Coffee was not good. Sausage was pretty good. Fruit limited to apples and oranges.Genuine Hotels.com guest review
Very convient to William & Mary and Colonial Williamsburg. Several resturants and shops within easy walking distance. Clean facility with good customer service.Genuine Hotels.com guest review
"Nice place to stay."
This hotel is centrally located and has all the conveniences. The breakfast, however, leaves a lot to be desired. Not enough staff to man it and not enough seating. Egg patties were still frozen. I wish they were queens beds instead of double. Overall a nice place to stay and I would stay again.Genuine Expedia guest review
"Nice hotel at a great price"
We enjoyed our stay at this Best Western Plus Historic Area Inn. It was an unexpected surprise. I usually don't sleep well in hotel beds, but at this hotel I slept like a baby. The rooms were neat and clean. The breakfast each morning was delicious. The grounds were very well kept. It was a great location for all that we had planned to do. I would recommend […] this hotel for anyone visiting Williamsburg. I would definitely stay there on my next visit. Read moreGenuine Expedia guest review
Really nice hotel Great location. Helpful, courteous and delightful front desk staff. Only two things: laundry facilities by elevator made the area's heat almost unbearable and not that they could do anything about it, but a couple of bus loads of kids were in the hotel which made it impossible for us to get even close to the continental breakfast. […] We went out to a local restaurant and had breakfast. We were ok with that, it was just irritating. But, would stay here again! Read moreGenuine Hotels.com guest review
Had a wonderful stay with my daughter and grandson. He loves the pool. Breakfast was really great for us. The receptionists always friendly and helpful. Room always clean.great place!Genuine Hotels.com guest review
""Rundown, inefficient staff.""
This hotel was old and rundown. The staff were not very complient when it came to helping or fixing anything we had mentioned to them. The pool and hot tub were way full of chlorine. I could only sit by the side of the pool to get my feet wet and my eyes were burning and watering the entire time from the chlorine level. My family and I were on the 4th […] floor and the elevator was broken. We ran into a few guests that said they had complained about this the day before, but it was still broken and no signs were put up either telling guests of this. It did not get fixed until we were checking out the next day. We will not be staying in this hotel again when we visit Busch Gardens. I would not recommend this hotel. Read moreGenuine Expedia guest review
"enjoy the family trip"
satisfiedGenuine Hotels.com guest review
"Good service at a good price"
I wasn't at the hotel much, but when I was the staff was very pleasant and the hotel itself was clean and comfortable.Genuine Expedia guest review
"Clean, modern, good location"
The room was excellent. I would definitely stay here again!Genuine Hotels.com guest review
No issues with the hotel was good for the price.Genuine Hotels.com guest review
"Nice Hotel for the Price"
The rooms and bathrooms were clean. The staff was very nice. Overall, this is an older hotel but they have done a nice job at keeping it clean.Genuine Expedia guest review
"Conveniently located, good value"
This hotel was conveniently located close to Colonial Williamsburg. The staff were friendly. The breakfast area was crowded each morning making it difficult to find a table. Our keycards didn't work on 2 of the days that we were there, which was a minor inconvenience, though staff helped reactivate them right away.Genuine Expedia guest review
We liked the hotel. A few things could have made it better. A little more attention to cleanliness of lobby and stairwells. Also, I did not like the linens on the bed. My sheets were torn and ripped and there was no real comforter. I must say the staff was very friendly and it was nice getting a call after we checked in to see if everything was okay. […] Also, breakfast was well stocked even thougth the smallness of the area was a problem. Read moreGenuine Hotels.com guest review
"Short term stay"
Breakfast was good, pool not the cleanest. Nor the rooms.Genuine Expedia guest review
Nice hotel, friendly staff. However they were the WORST beds I have ever slept on & I travel extensively. I would never stay there again, unless mattresses were replaced.Genuine Hotels.com guest review
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