"Nice and close to Busch Gardens"
Generally Nice. Pleasant staff. Ok Breakfast included.Genuine Expedia guest review
"AWEFUL-BEWARE ROOM 107"
During our recent 1 night stay Williamburg had a pretty bad storm which caused a lot of local flooding. Apparently this hotel has some issues with the carpet getting wet after a heavy downpour. After returning to our room after a day at Bush Gardens we found the carpet in the corner of the room to be soaking wet. After reporting it to the front desk […] the attendant didn't look to surprised and informed us that we could speak to a manager in the morning regarding the problem. She also informed us that they were completely booked so they could not move us to another room. In the morning we awoke to find not just the corner of the room soaked but now half of the carpet in the room was soaked were it had seeped further out into the room over night. GROSS!! When going back to the front desk we were told by a different clerk that the manager had credited us for 1/2 a nights stay. We never got to speak to a manager regarding the situation. What happened to customer service?? Better yet where is maintenance to fix this problem so that other people don't have the same experience. After looking around the room especially at the furniture it's apparent that there has been water damage in that room before. We will NEVER stay here again. If you choose this hotel make sure you're not on the first floor. Read moreGenuine Hotels.com guest review
"Comfortable hotel close to attractions"
We had two peaceful nights at the hotel. We especially enjoyed the breakfast. Our room was perfect, especially the convenient kitchen area.Genuine Expedia guest review
"Good location, good price, horrible wifi"
Decent middle of the road inexpensive place to stay if you don't need good wifi. Definitely not for business travelers or people who need to stay connected.Genuine Hotels.com guest review
"A nice stay"
We just wanted a hotel for one night so we could enjoy historic Williamsburg the next day. We weren't sure te quality of the hotel because of the price, but when we got there we were pleasantly surprised. It was clean and updated, while still keeping that historic charm.Genuine Expedia guest review
"Colonial and James Town"
It was convient and close to all main attractions.Genuine Hotels.com guest review
Very nice stay. Will stay there again on my next getaway. Staff was very helpful in all areas.Genuine Hotels.com guest review
Outdated hotel. Good breakfast. Good service. Decent pool and whirlpool.Genuine Hotels.com guest review
"Ok, room was. Warm, ac was loud, no ac in bath"
Dont think we would return, anytime soon too many other choicesGenuine Expedia guest review
"Best western Williamsburg"
Overall hotel was fair. We had a problem with cleanliness of the room. Front desk did partial refund to make it right. Great location. Breakfast was fair, but reviews had my expectations up unfairly. Coffee was not good. Sausage was pretty good. Fruit limited to apples and oranges.Genuine Hotels.com guest review
Very convient to William & Mary and Colonial Williamsburg. Several resturants and shops within easy walking distance. Clean facility with good customer service.Genuine Hotels.com guest review
"Nice place to stay."
This hotel is centrally located and has all the conveniences. The breakfast, however, leaves a lot to be desired. Not enough staff to man it and not enough seating. Egg patties were still frozen. I wish they were queens beds instead of double. Overall a nice place to stay and I would stay again.Genuine Expedia guest review
"Nice hotel at a great price"
We enjoyed our stay at this Best Western Plus Historic Area Inn. It was an unexpected surprise. I usually don't sleep well in hotel beds, but at this hotel I slept like a baby. The rooms were neat and clean. The breakfast each morning was delicious. The grounds were very well kept. It was a great location for all that we had planned to do. I would recommend […] this hotel for anyone visiting Williamsburg. I would definitely stay there on my next visit. Read moreGenuine Expedia guest review
Really nice hotel Great location. Helpful, courteous and delightful front desk staff. Only two things: laundry facilities by elevator made the area's heat almost unbearable and not that they could do anything about it, but a couple of bus loads of kids were in the hotel which made it impossible for us to get even close to the continental breakfast. […] We went out to a local restaurant and had breakfast. We were ok with that, it was just irritating. But, would stay here again! Read moreGenuine Hotels.com guest review
Had a wonderful stay with my daughter and grandson. He loves the pool. Breakfast was really great for us. The receptionists always friendly and helpful. Room always clean.great place!Genuine Hotels.com guest review
""Rundown, inefficient staff.""
This hotel was old and rundown. The staff were not very complient when it came to helping or fixing anything we had mentioned to them. The pool and hot tub were way full of chlorine. I could only sit by the side of the pool to get my feet wet and my eyes were burning and watering the entire time from the chlorine level. My family and I were on the 4th […] floor and the elevator was broken. We ran into a few guests that said they had complained about this the day before, but it was still broken and no signs were put up either telling guests of this. It did not get fixed until we were checking out the next day. We will not be staying in this hotel again when we visit Busch Gardens. I would not recommend this hotel. Read moreGenuine Expedia guest review
"enjoy the family trip"
satisfiedGenuine Hotels.com guest review
"Good service at a good price"
I wasn't at the hotel much, but when I was the staff was very pleasant and the hotel itself was clean and comfortable.Genuine Expedia guest review
"Clean, modern, good location"
The room was excellent. I would definitely stay here again!Genuine Hotels.com guest review
No issues with the hotel was good for the price.Genuine Hotels.com guest review
"Nice Hotel for the Price"
The rooms and bathrooms were clean. The staff was very nice. Overall, this is an older hotel but they have done a nice job at keeping it clean.Genuine Expedia guest review
"Conveniently located, good value"
This hotel was conveniently located close to Colonial Williamsburg. The staff were friendly. The breakfast area was crowded each morning making it difficult to find a table. Our keycards didn't work on 2 of the days that we were there, which was a minor inconvenience, though staff helped reactivate them right away.Genuine Expedia guest review
We liked the hotel. A few things could have made it better. A little more attention to cleanliness of lobby and stairwells. Also, I did not like the linens on the bed. My sheets were torn and ripped and there was no real comforter. I must say the staff was very friendly and it was nice getting a call after we checked in to see if everything was okay. […] Also, breakfast was well stocked even thougth the smallness of the area was a problem. Read moreGenuine Hotels.com guest review
"Short term stay"
Breakfast was good, pool not the cleanest. Nor the rooms.Genuine Expedia guest review
Nice hotel, friendly staff. However they were the WORST beds I have ever slept on & I travel extensively. I would never stay there again, unless mattresses were replaced.Genuine Hotels.com guest review
personnel was pleasant; however, will not choose a best western again.Genuine Hotels.com guest review
We got there room was not like the PICTURES. they said it was Expedias fault. They didn't want to give us another room we thought we paid for. I would not have even gone there for the price we paid.we are a military family and don't to have to deal with false advertisement like this and the breakfast made me sick after I ate the eggs. Very upsetGenuine Hotels.com guest review
"We recommend this hotel"
We arrived very late and our room was all ready for us. When the toilet stopped up the second night they immediately offered to move us to another room. We asked for adjacent rooms for our family and they arranged for that as well. Breakfast included a large variety of hot and cold items that were well stocked except on mornings when there were a lot […] of people there. Then it took a bit longer- as expected. For the most part the people staying there were quiet and respectful of each others privacy and the employees were friendly and accommodating. Our only complaints were: frequently only one hand towel instead of two in the bathroom, room not vacuumed daily, bed sheets not changed daily and we stayed there for two weeks! Read moreGenuine Expedia guest review
"Okay for a night's stay."
Our room needed additional blankets. Our room key also failed 3 times! Had to keep going back to the front desk so we could get it reset and that didn't work one of the times -- they had to let us in the room. We were late to an event because of this issue.Genuine Expedia guest review
"Great Hotel for a Family"
The hotel staff was extremely friendly. Everyone from the housekeeping staff to the staff at the frond desk was polite and made you feel welcome. Our room was clean and was a good size. The towels could have been a little softer and larger in size but that is the only complaint that we had.Genuine Expedia guest review
"Wedding at plantation"
needed a hotel with certain conviences - exercise room a must, pool was nice tooGenuine Hotels.com guest review
"William & Merry College"
THe hotel stay was good. THe breakfest could be a little better.Genuine Hotels.com guest review
"Friendly personnel, basic motel"
The hotel is in a convenient location near restaurants and about ten minutes drive to Colonial Williamsburg. The rooms are definitely tired-looking with an old tv, dated dark furniture, etc. however, it was clean enough and certainly adequate for the price. Breakfast was served in a room off the lobby but nowhere near big enough for all the guests. […] They had eggs cooked hard in a round shape, round sausages and some sort of potato wedges that were truly unidentifiable and nasty. The breads were white and English muffins with two kinds of mini muffins- basic supermarket stuff. They did have Dannon and Yoplait fruit yogurts, plus apples and bananas- our favorite part. I think they also had a selection of cold cereals. Read moreGenuine Expedia guest review
"Not bad, but there are better deals in town."
Not enough towel bars in bathroom, small bathroom, breakfast area too small, outdated TV (27" CRT).Genuine Expedia guest review
first time every that I turned down the sheets to find them soiled. Very disappointed at 130 in the morning.Genuine Hotels.com guest review
Everyone in the hotel was very nice and accommodating. Our room was always clean, bed was made, and fresh towels available every day! I enjoyed having a microwave, fridge, and coffeemaker. Continental breakfast was very good - eggs and sausage, along with bagels, English muffins, fruit, etc. Very wide selection to choose from! The only drawback to our […] room was no view. We were overlooking the pool. I'm sure we could have requested a room change, but we weren't in our room much except to sleep! :) Read moreGenuine Hotels.com guest review
My kids loved that the pool was open until 10 pmGenuine Hotels.com guest review
Hotel was very hot- hallways and room.Genuine Hotels.com guest review
"Good Value for the Money"
Very Nice hotel. Appeared to be older, but well-maintained. Staff was very friendly. Quiet, even when the hotel was full.Genuine Expedia guest review
"Servicabe but dingy"
Met most of our needs. Just be aware that hotel is dingy and in need of a major renovation Staff is friendly. Pool area is very crowded in evening. Elevators have no AC and very hot and stuffy. Free breakfast is of low quality and again is very crowded and frustrating. Parking is plentiful and wifi worked great in room.Genuine Expedia guest review
"Friendly staff. Good value for the money."
We stayed 3 nights and went to Busch Gardens and Water Country. Our room was cleaner than the rest of the hotel's common areas. Breakfast was decent, but we got tired of eating the same items each day and there was not enough seating. Security was lacking in the pool area-doors to the outside were unlocked or open. The staff were very friendly and […] helpful. Read moreGenuine Hotels.com guest review
"Great place to stay!"
This is the only place I ever stayed that the front desk called about 1-2 hours after getting to my room to ask if everything was satisfactory. OUTSTANDING!Genuine Expedia guest review
the beds were too small and very uncomfortable. THe staff was amazing!!! They could not have been more helpful. I was very impressed.Genuine Hotels.com guest review
It was nice. Well worth the price. Didn't like the indoor pool. Water was cloudy and no ventilation it was at the ideal location. We were going there every year. We will definitely stay there againGenuine Expedia guest review
We only stayed one night on our way to the beach, but it was a very clean and comfortable place. The pool was nice for the kids. We went to a restaurant nearby which was very good, then late that evening we had pizza delivered and that was also very good, We all agreed that we would stay here again, it was great.Genuine Hotels.com guest review
"Williamsburg on a Whim"
This the perfect hotel for what you pay, it was right in the middle of town. We literally walked to dinner and mini-golf about a block away. It had all the basic stuff, breakfast, internet, pool, etc so the kids were happy. It would have been nice if the pool had been open a little later at night but other than that everything was great. I would recommend […] the place to anyone traveling to or through Williamsburg. Read moreGenuine Expedia guest review
The location of the hotel was perfect. The pool was horrible. The bed wasnt good either. The breakfast was very good.Genuine Hotels.com guest review
"good deal for the price"
Hotel was clean, room was clean with the exception that the room floor felt a little sticky. The air conditioning seemed weak.. that might just have been our room. Excellent location!Genuine Expedia guest review
Nice hotel, well located, good complimentary breakfast, rooms good, indoor pool clean, overall a good choice in WilliamsburgGenuine Hotels.com guest review
Would not stay there again nor recommend it to others.Genuine Hotels.com guest review
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