first time every that I turned down the sheets to find them soiled. Very disappointed at 130 in the morning.Genuine Hotels.com guest review
Everyone in the hotel was very nice and accommodating. Our room was always clean, bed was made, and fresh towels available every day! I enjoyed having a microwave, fridge, and coffeemaker. Continental breakfast was very good - eggs and sausage, along with bagels, English muffins, fruit, etc. Very wide selection to choose from! The only drawback to our […] room was no view. We were overlooking the pool. I'm sure we could have requested a room change, but we weren't in our room much except to sleep! :) Read moreGenuine Hotels.com guest review
My kids loved that the pool was open until 10 pmGenuine Hotels.com guest review
Hotel was very hot- hallways and room.Genuine Hotels.com guest review
"Good Value for the Money"
Very Nice hotel. Appeared to be older, but well-maintained. Staff was very friendly. Quiet, even when the hotel was full.Genuine Expedia guest review
"Servicabe but dingy"
Met most of our needs. Just be aware that hotel is dingy and in need of a major renovation Staff is friendly. Pool area is very crowded in evening. Elevators have no AC and very hot and stuffy. Free breakfast is of low quality and again is very crowded and frustrating. Parking is plentiful and wifi worked great in room.Genuine Expedia guest review
"Friendly staff. Good value for the money."
We stayed 3 nights and went to Busch Gardens and Water Country. Our room was cleaner than the rest of the hotel's common areas. Breakfast was decent, but we got tired of eating the same items each day and there was not enough seating. Security was lacking in the pool area-doors to the outside were unlocked or open. The staff were very friendly and […] helpful. Read moreGenuine Hotels.com guest review
"Great place to stay!"
This is the only place I ever stayed that the front desk called about 1-2 hours after getting to my room to ask if everything was satisfactory. OUTSTANDING!Genuine Expedia guest review
the beds were too small and very uncomfortable. THe staff was amazing!!! They could not have been more helpful. I was very impressed.Genuine Hotels.com guest review
It was nice. Well worth the price. Didn't like the indoor pool. Water was cloudy and no ventilation it was at the ideal location. We were going there every year. We will definitely stay there againGenuine Expedia guest review
We only stayed one night on our way to the beach, but it was a very clean and comfortable place. The pool was nice for the kids. We went to a restaurant nearby which was very good, then late that evening we had pizza delivered and that was also very good, We all agreed that we would stay here again, it was great.Genuine Hotels.com guest review
"Williamsburg on a Whim"
This the perfect hotel for what you pay, it was right in the middle of town. We literally walked to dinner and mini-golf about a block away. It had all the basic stuff, breakfast, internet, pool, etc so the kids were happy. It would have been nice if the pool had been open a little later at night but other than that everything was great. I would recommend […] the place to anyone traveling to or through Williamsburg. Read moreGenuine Expedia guest review
The location of the hotel was perfect. The pool was horrible. The bed wasnt good either. The breakfast was very good.Genuine Hotels.com guest review
"good deal for the price"
Hotel was clean, room was clean with the exception that the room floor felt a little sticky. The air conditioning seemed weak.. that might just have been our room. Excellent location!Genuine Expedia guest review
Nice hotel, well located, good complimentary breakfast, rooms good, indoor pool clean, overall a good choice in WilliamsburgGenuine Hotels.com guest review
Would not stay there again nor recommend it to others.Genuine Hotels.com guest review
"Good location, helpful staff, needs cleaning"
We stayed here for a week at the end of July. Positives: microwave/refrigerator in room, close to lots of eating places/shopping and close to Colonial Williamsburg. Staff was very friendly and helpful. My money jammed in the dryer one night and staff went above and beyond and dried two loads of laundry for me in the housekeeping dryers. Negatives: very […] crowded/busy hotel with lots of families at breakfast area.Often ran out of food unless you got there early. Lobby furniture and carpeting were old and not very clean. Read moreGenuine Expedia guest review
"Good, basic hotel for families"
Hotel was very convenient to Colonial Williamsburg/Busch Gardens, and close to many restaurants. Rooms were clean and staff was very helpful. Hotel itself is a little shabby and could use some updates, but clean and totally adequate. Continental breakfast was fine but the seating was totally inadequate for the crowds that took part in breakfast.Genuine Hotels.com guest review
This was my family's first visit to Williamsburg and it couldn't have been more perfect. We have stayed at Best Western's before and have always loved them and this hotel met our expectations. The hotel was very clean and the staff more than eager to be helpful. We really enjoyed our time and look forward to another visit soon.Genuine Expedia guest review
"Great Hotel for the area."
The hotel was comfortable and clean. Our room was taken care of each day to our satisfaction. The service for breakfast was always very nice and accomodating for the amount of people arriving (mad house).Genuine Expedia guest review
"Good for 2 day stay"
Staff appears bored and not extremely willing to help (at least the evening staff) Managers during the day are helpful. You can tell the facility has been well worn. The furniture is somewhat old. Older Tv's. The bed was comfortable. Breakfast was crowded, we ended up going to a restaurant. The hotel is close to the attractions and easy to acces […] s Read moreGenuine Expedia guest review
"was close to all sights i wanted to see and more"
a very pleasant stayGenuine Hotels.com guest review
Good enjoyed everything. Just wished breakfast was a little better. I thought we were getting buffet but it wasn't much to it.Genuine Hotels.com guest review
everything was nice. pillows not so but otherwise very niceGenuine Hotels.com guest review
Everything was great and very convenient location!Genuine Hotels.com guest review
The rooms need some updates.Bathroom was too small and there was no ventalation.On a good note the staff was friendly and very helpful.We loved having the refrigerator and microwave in our room.They person cleaning our room did an excellent job, everyday when we came back to the room it was very clean.Its a great location to all the attractions and […] lots of stuff to do in the area. Read moreGenuine Hotels.com guest review
It was a pleasant stay which supports their slogan of "come on as a gust and leave as a friend" I would stay there again anytime I visit the area again.Genuine Hotels.com guest review
Condition of hotelGenuine Hotels.com guest review
We had a very nice stay with small children. We were allowed to upgrade our room at no charge because we arrived a day early and only king size bed rooms were available. Breakfast was more than we expected. Good location and friendly staff. Will stay here again.Genuine Hotels.com guest review
"Close to everything"
The staff is very friendly and helpful. Did have to change rooms due to a terrible smell in the room. Second room so much better. Breakfast was very good. The beds were horrible, you could feel every spring in the bed, time for new mattresses. Other than the mattresses I would stay here again.Genuine Hotels.com guest review
The breakfast needed a full time attendent to keep up with the demand.Genuine Hotels.com guest review
We had a great stay for two nights. The front desk staff was very enthusiastic and helpful. The location is close to most things. The only negative was the breakfast buffett started running out quickly.Genuine Hotels.com guest review
"Great location family friendly"
We stay here every year for 5 nights while on our family vacation to Busch gardens and water country. This year, nothing catastrophic happened but it wasn't as nice as it usually is. Evidently a lot of schools have their 8th grade trips to this area and they all seemed to stay here...... There was one night where the chaperones had 75 kids piled in […] the indoor pool and had a jumping contest complete with whistle blowing...... We couldn't use it. The breakfast nook also went downhill. There used to be a waffle iron and it was gone. They had soggy French toast sticks, spicy breakfast sausage, and those round scrambled egg microwaveable patties. by the time we would come down to breakfast around 8, there was a line out to the lobby with school kids and they raided the food and took it all several days and it was as if locust went through there. We had to eat out across the street 3 days because of this. I find an included breakfast to be a selling point of a hotel and this was a huge turnoff. Our room was acceptable. The trash can had not been emptied from the last guests and our toilet screamed everytime we flushed. The other room we also booked had a Phone that didn't work. It was still a great place and the staff was awesome but I just wasn't as happy with it as I usually am Read moreGenuine Hotels.com guest review
"Ideal Location in Williamsburg"
My family enjoyed our stay. We loved the location -- just minutes from Colonial Williamsburg and Busch Gardens as well as many great restaurants and shops. The only problems we had were that the pop machine on our floor was not accepting bills, which was inconvenient, and I was unable to make a toll free call from the room even after I asked the front […] desk for assistance. I don't know what the problem was. Also, the chairs in the room were somewhat uncomfortable, but that's a minor complaint. All in all, it was a clean place, reasonably priced, in a great location, and I'd not hesitate to recommend it or stay there again in the future. Read moreGenuine Hotels.com guest review
The front desk folks were friendly, the hotel was clean ad neat. The location was perfect, not on the main road, but just off to avoid the traffic and noise. Breakfast was so-so. Very limited selection even for a free hotel breakfast. Overall we enjoyed our stayGenuine Hotels.com guest review
Breakfast needs improvement.Genuine Hotels.com guest review
"Perfect for the 99%"
Room was clean, staff was nice, price was great, no complaints.Genuine Hotels.com guest review
"4 night stay, Clean/Comfortable, but has problems"
The hotel staff was pleasant and accommodating and the hotel was pretty clean. The elevators and hallways on the upper floor were already muggy and warm in just late May (85 degrees outside). We heard other guests talking about the warm halls and elevs. too. Beds were comfortable. We brought a few devices that needed to be recharged but that took a […] long time because not all wall receptacles worked; in fact we had to unplug one of the lamps to get a good plug that worked, then plug the lamp back in when done. Some, like the ones in the bathroom, wouldn't hold a plug well at all, and they kept falling out of the receptacles. My wife's curling iron kept turning off because the plug would fall out of the receptacle. When we first arrived, we noticed that 2 of the "fresh" towels were damp for some reson, and I had to trade them in at the front desk. One day our room had not yet been cleaned when we got back around 4:00, so we had to go to the pool for awhile until they cleaned it. The soda machines on our floor dispensed warm soda and we had to go from floor to floor looking for an ice machine that actually had ice. Continental breakfast was just okay. Weak Wi-Fi in our section that kept dropping out....even by the pool. We thought this would be an upgrade from one of the economy hotel that we stayed at last year, but it only turned out to be more of the same for more money. Try Country Inns and Suites or Hampton Inn. We have stayed at those before and had a better stay. Read moreGenuine Expedia guest review
"Experience in Williamsburg"
It was just ok, as we were wanting a place to sleep after a day in Colonial Williamsburg and leave early the next morning to catch our plane. At 6 am when we had hoped to have a nice hot shower, the water was barely even warm. We were able to have a quick breakfast which was ok too and be on our way. We can't say that we would highly recommend staying […] here but if you are looking for a inexpensive place just to sleep and not spend much time, it is acceptable, clean and ok. For us, if we had the foresight, we would not have booked in Williamsburg, but further toward the Baltimore airport where we were to leave the next morning. Read moreGenuine Expedia guest review
"Good room for the rate"
The room was good for the amount we paid to stay. I will say the chipping paint in the "jacuzzi tub" was a bit disturbing and the TVs are old and fuzz in and out. Overall the experience was positive and we would probably stay there again.Genuine Hotels.com guest review
The overall stay was very good, the only issue I had with the room was that the bed was too firm and the pillows were not comfortable. Besides that, the stay was very nice.Genuine Hotels.com guest review
The hotel was clean. The pillows were comfortable. The breakfast was good. The price was not too expensive. The staff was helpful and friendly. It was quiet.Genuine Expedia guest review
"worked out well"
initially we thought we had made a mistake with our choice because the Hotel was dated and in need od an update. However, as our stay progressed we soon began to appreciate that we had a good venu. If we had not had commitments we would have stayed another night.Genuine Expedia guest review
Loved the free breakfast, rooms have plenty of room...will look for Best Western in future travels.Genuine Hotels.com guest review
"not worth the price"
the hotelroom seemed clean at the first look, but when you looked closer there were crumbs and hair on the carpet. There was no bathroomfen, which was kind of annoying. sheets were clean but the pillows were uncomfortable. the worst thing was the breakfast buffett tho. a lot of food was laying around and it didn't look nice at all. overall i would say […] it was way too expensive for what you get! Staff was nice tho! Read moreGenuine Hotels.com guest review
"Close to Colonial Williamsburg, food & shopping"
Our stay was great. Front Desk staff helpful with needed information. My only concern was not being able to get a receipt when checking out. We were told it would be emailed to us by Expedia. That was on 5/5/12 & today is 5/8/12; still no receipt. This is not good for business since some business stays requires a receipt for reimbursements.Genuine Hotels.com guest review
"Bush Gardens trip"
The hotel was clean and the pool was nice. The room with two double beds was small. I don't think it was worth the price.Genuine Hotels.com guest review
"Touring Colonial Williamsburg"
Room was clean, maid service was good. Continental breakfast was adequate. Bathroom had been upgraded. TV in room needs to be upgraded.Genuine Expedia guest review
Very nice place for the price. Breakfast was fantastic. Pool and hot tub were clean. Close to many restaurants. Staff freindly and curtious.Genuine Hotels.com guest review
Everything was great!The TV was like looking something back in the 1950!Like a lot of snow in April....Genuine Hotels.com guest review
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