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Caribbean Cove Hotel & Water Park is in Indianapolis (Carmel - North Indianapolis) and area attractions include SportZone . Additional regional attractions include Indianapolis Motor Speedway and Children's Museum of Indianapolis.
Caribbean Cove Hotel & Water Park has a waterpark (surcharge), an indoor pool, and a spa tub. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a business center, small meeting
In addition to 2 restaurants, Caribbean Cove Hotel & Water Park features a waterpark (surcharge). Also included is a bar/lounge and complimentary WiFi.
Our Caribbean Cove Water Park hours of operation vary, please call the property using the information contained in the confirmation received after booking to check availability.
Please call the property using the information contained in the confirmation received after booking for special requests.
"Nice rooms bad pool"
The room was nice but the hotel itself was not very clean. We were swimming and using the hottub when they decided to close them without telling us. They locked the gate to the pool while we were in the hottub leaving our belongings inside. They informed us we woukd have to buy tickets to the water park if we wanted to swim. The water park pool and […] hottub were also closed. Needless to say this trip left a lot to be desired. Read moreGenuine Hotels.com guest review
The first room I was giving the Ac did not work and no time was wasted getting me another room. Excellent service.Genuine Hotels.com guest review
they gave me a complimentary room upgrade to atrium but it was no upgrade, looked right onto a brick wall with a lihht that was on all night long and there are not more than sheer curtains on the window. hotel used to be a holiday inn no longer waterpark was half out of service. the entire reason we stayed at this place and couldnt go to water park […] with kids gross wont go back Read moreGenuine Expedia guest review
I would not recommend this waterpark or hotel. The entire kiddie section of the pool was closed (and this was not mentioned when I called the previous day to make reservations and also made mention that I did have a 2 year old). As soon as we walked into the pool area there were two signs, "Shortage of towels" and "Shortage of tubes." One of the three […] women's bathroom stalls was closed. There was trash littered around the lazy river part. The whole waterpark was just dirty. Our room wasn't much better. The toilet was clogged when we walked in, there were clothes from the previous people still in the room, the tub was not cleaned. Overall a very filthy place to swim and stay. Our family would not return, even if it was free. Read moreGenuine Hotels.com guest review
"Broken for now!"
We met our children and grandchildren before they were relocating to Florida for a couple of days. The kiddie pool was broken and my 2 four year olds were very unhappy. The pool water was so cold the lifegaurds didn't even want to get in the water to guard the water slides. The hot tub was luke warm and not enjoyable. The cafe staff was very unfriendly […] and slower than slow. The ice machine was broken. It used to really be an enjoyable place for us to get together - it has really gone down hill; very dissapointed! Read moreGenuine Hotels.com guest review
"Not what you Pay For!!!!!!!!!!!!!!"
We stayed two nights at the hotel the lobby is perfect but once you get past it you better have a fan with you. All the floor when you get off the elevator takes your breathe away because it is so hot the air condition in the rooms hardly works my husband was curious and checked the air filter to see if there was one thinking that may have been a problem […] and the filter was in there but had not been changed for a year and three months since it was marked clearly the last time it was changed. The tv was fuzzy on every channel except for the one that told the hotel information. The beds was hard as a rock you woke up and could hardly move there are no microwaves or fridges in the rooms. They do have ice machines but fair warning while you filling up the buckets the ice is melting already. The main hotel pool was so cold the all you could do it chatter your teeth while you was in there and the hot tub didn't work. The only thing that was really decent was the waterpark it was nice and warm water and cool in the area it was at in the hotel just need for towels. The breakfast was good thru the week but went down hill on the weekend. We will not be going back unless it gets renovated and the ac fixed. I thought maybe it was just ours since we was on the fifth floor but we talked to other people and they had the same problems with the ac. Read moreGenuine Hotels.com guest review
"Pictures do not describe hotel very well"
We went to the hotel on pretty hot day. I expected air conditioning throughout the whole hotel. The wasn't any air in the hallways and it was pretty hot in there. Our room didn't work twice, I had to walk to the front desk twice for an exchange. The waterpark was hot as well, no type of ventilation in there. Nothing at the snack bar was in stock, even […] the pop machine wasn't working. Terrible hotel that needs a lot of renovations! Breakfast was the best part of the trip minus having to pay $2 for a drink refill. Read moreGenuine Expedia guest review
"No water park"
We stayed for the water park and it was never open.Genuine Hotels.com guest review
Waterpark was closed down for part of the day and the amount of time it is available is rather short for the additional $15 per person that is added to the room cost. Breakfast was good but we were unsure if we were supposed to leave a tip.Genuine Expedia guest review
"Dirty, worn and tired"
Believe the reviews - worst hotel everGenuine Hotels.com guest review
It wasn't terrible, but it could have been better. The hotel and water park have certainly seen better days. There was a decidedly musty odor in the part of the hotel where we were roomed. The extra $15/day/person charge for the use of the water park really wasn't worth it. It breaks down this way... The breakfast was good, the bedding and room were […] clean with the exception of a pervasive musty odor. The water park wasn't worth the charge even if everything had been open and working and other than a small pool and hot tub seperate from the park there was little to do. One positive was that it was in a good location with many chain restaurants, shopping and a theater close by. Read moreGenuine Hotels.com guest review
"Will never stay there again"
First of all, at 10:30 am we when arrived we were told we would have adjoining rooms as requested. Actually, they were already blocked off for us. At 3:00 pm when we checked in, we were given two rooms that did not adjoin. Went back to the desk, told them, they gave us two different rooms which were adjoining - ONLY NOT TO EACH OTHER. Back to the front […] desk and was told they did not have adjoining rooms available. The phone did not work in one room. Had to wait approximately four hours for housekeeping to bring an extra blanket. Front desk staff did not know whether to go east or west to an exit 35, hotel is at right at exit 27. Breakfast buffet was only tolerable, not really worth much. WILL NEVER STAY THERE AGAIN. Read moreGenuine Expedia guest review
"not what I was expecting"
Our room was ok, but the indoor waterpark was in need of general cleaning. Litter and used band-aids were left on the floor. Also, not all the slides and pools were open. Overall experiance was ok, but woulx have expected more for the price.Genuine Expedia guest review
The room was dirty, loud ac unit, hair dryer did not work, and the water in the shower would not stay hot.. Cold to warm the entire time you showered. Also dirty towels left in the room from the guest before. Waterpark was dirty, no towels and Barely any tubes. There was a group bullying everyone for the the tubes. One took a tube from my 5 yr old as […] she was trying to get on it. Spoke with a employee who basically said who could not do anything about it. Hot tub was also closed. We won't be back. Read moreGenuine Hotels.com guest review
The Caribbean Cove Hotel & Water Park is okay. Not the best or cleaniest hotel I've ever stayed at, but the kids had fun in the small water park. Check in is not until 4 pm and the front desk staff acted like they didn't have a room to store our luggage since we had arrived from out of town early. Breakfast was pretty good and definitely an added bonus […] of this hotel. There are also a number of restaurants located around the hotel so we didn't have to travel far to eat dinner. Read moreGenuine Hotels.com guest review
"very run down, many slides not working"
dont go here you will be disappointedGenuine Hotels.com guest review
"Room for improvement"
First of all we had hoped for a nice family weekend which included a water area for our grandson. We had two rooms on the 5th floor. Our room was nice and bright with a window to the parking lot, but the room wouldn't get below 76 with the A/C set to 55 for the entire weekend. The phone did not work properly and had to be fixed. One of the wall lights […] did not work. The hallway on the 5th floor had to be 80 degrees and humid. While there were several elevators we experienced several stops at different times between floors for a moment or two. The second room faced the inside pool area back in a corner and it was on the dark side in the room. There were not enough towels and some had to be brought up. The pull out bed from the sofa had dirty sheets and had to be replaced. The breakfast buffet was very nice. The only thing that would help is if they had signs indicating that everyone had to be seated before going through the line for food. We had some people get their food and then stand in line for a table while others got their food and proceeded to get their own table while others were waiting in line. Overall we would not stay in this hotel again. Read moreGenuine Hotels.com guest review
Overall just ok. Waterpark is over rated.Genuine Hotels.com guest review
Waited an hour and 20 minutes to get checked in never was able to get a tube room was very warm will not returnGenuine Hotels.com guest review
I'm not hard to please with hotel stays. But after being up all night in a hot room when he air wouldn't stay on, I was miserable. Phone didn't work, beds were full size, not queen, phone didn't work, tv remote didn't work, and it was loud. They have conference rooms on the corner rooms, so if you are close by, it's loudGenuine Expedia guest review
"Maybe just me"
Hallways was hot room didn't have air on everything else seemed too be in order everyone was very polite and well manneredGenuine Expedia guest review
"Outdated and under maintained."
Took 15 minuets to check into the hotel. The staff was very slow and although the lobby looked nice the rest of the place was not maintained very well. They didn't have our reservation right they wanted to make us take a room that had one queen bed for 3 people. Once that was resolved we got a 2 bed room. Our room was messy and the bathroom was dirty […] with hair on the floor. The pool are was dirty and there were never any towels aviable. I would not stay here again. Read moreGenuine Expedia guest review
Stayed only one night, business trip & close by my customers facility.Genuine Expedia guest review
Did not meet our expectations, waterpark was a major disappointment. Insufficient amount of tubes for slides/lazy river, the tubes available were deflated, several areas of caution tape. Hotel rooms were outdated. Will not return.Genuine Hotels.com guest review
Room faced a brick wall. Asked if we could change and they said no, was full. It was obvious many rooms were empty. Poolside, no towels. Maid knocked at 8:00 to clean room!! No toilet paper holder, just on sink. Curtain torn.Genuine Expedia guest review
"loud and smelled"
We stayed here to check it out to see if it was a good spot for kids. I should have talked to my local friends because they laughed at me when I told them I stayed there. The entire hotel smells like a pool, including the rooms.Genuine Hotels.com guest review
"Rooms don't live up to gorgeous lobby"
After being very pleased with the easy access from the highway I was then blown away by the lobby of the hotel. It was gorgeous as was the atrium area with the indoor pool. After a fairly speedy check-in by a pleasant staff member I made my way to my room. The hallway had an order to it but as I arrived to my room thankfully it had not seeped in. I […] was disappointed with the room however. It felt very old compared to the rest of the hotel. It was clean though. As I settled in I realized the TV channels were all fuzzy, the window had a white grime on it hindering a view, the fan for the AC was extremely loud, and the bathroom mirror was hung so low that I had to bend down to see the top half of my face as I got ready in the morning. I was only there for the night otherwise I would have requested a different room. When we were leaving the hotel staff was again pleasant and helpful. Read moreGenuine Hotels.com guest review
Wow where do I start. Ok my family and I were looking for a hotel in Indianapolis that may have a waterpark. To my amazement there it was, Caribbean Cove for a very reasonable rate! We were so excited and my kids couldn't wait. We drove 5 hours, checked in, got in our swimming suits, went down to waterpark AND THEN was told our "hotel package" didn't […] include the waterpark!?! The front desk employees seemed to care less. So there we were our kids excited for the pool and having to dish out almost as much as the room cost to start with. We didn't see anything while booking online. I went back and it said, "this may not include all comprehensive fees." Really, really!?!? On top of that, the staff across the board didn't smile and were truly apathetic. In our room, there were "stains" on the bed and only one pillow had a pillowcase. It took them an hour to bring pillowcases and then came up with one case. It was a disaster to say the least. To be fair it is a large hotel and looks nice. The waterpark is ok but not worth $15. The breakfast buffet was the highlight of the stay. To expedias credit, not the hotel, they gave us some credit towards a future stay. Just be careful, buyer beware. Read moreGenuine Expedia guest review
The front desk was under-staffed, making check-in extremely slow. We waited in line 20 minutes to check in. There were several family reunions so there were large group gatherings all over the hotel. While it may be a good facility for groups, it is not a relaxing quiet place couples or small groups.Genuine Expedia guest review
"room is fine, waterpark is a problem"
The waterpark part of the hotel is the main problem. Check in at 4:15 on Saturday took about 30 minutes. I also got hassled in line by someone who made my kid cry--this place attracts that kind of clientele. The room reservation was "wrong" I was told--expedia gave me a room I asked for that they don't have. I was given a suitable replacement room. […] However, I was given bad directions to the room, compounded by an elevator not working. Next, no directions to the waterpark, which we eventually found, though we encountered a lot of smoke on the way that set of a fire alarm. Employees couldn't decide whether to evacuate or not. Eventually, waterpark opened back up. No towels for an hour. Tubes were in short supply and mostly with half the air (they had a sign apologizing for the lack of tubes, as if that helps). Water was colder than anticipated. Many things were roped off. Hot tub was barely warm. In short, it was about a bad of an experience as you can imagine. Went to dinner across the street at a texas roadhouse (good), internet worked fine (yea!) and breakfast buffet (included in my deal) was decent enough. Read moreGenuine Expedia guest review
"I would not recommend this hotel to anyone."
The hotel was supposed to have 3 restaurants, I believe. Only 1 was opened. The air conditioning was not functioning in most areas of the hotel. It was very hot. I had to call the front desk a couple of times. The housekeepers neglected to put pillowcases on and left the pillows in a pile on the floor. When I did call the front desk, the phone literally […] rang at least 4 minutes each time. It was just not a pleasant experience. The water park in the hotel was not in acceptable condition. There were grates in the pools were missing slats. Anyone could have easily gotten hurt. Read moreGenuine Expedia guest review
"Weekday overnight. Staff was friendly and helpful"
Nice place for family activities. Pool was nice. We did not go to the water park. Rooms are dated but clean. Requested non-smoking rooms but one must have been smoked in recently.Genuine Expedia guest review
Nice place very comfortable and quietGenuine Hotels.com guest review
"Not bad for the price"
This was better than we expected, after reading other reviews, and we paid only $35 through Expedia's unpublished rate program. All we wanted was a place to stay a couple of nights while in town for non-water-park events. This place was once a Holiday Inn, and is now a somewhat shabby, but reasonably clean, hotel. The room had a decent bathroom, good […] beds, modern TV, coffee maker and alarm clock. There was no fridge of microwave. The halls and atrium had the temperature and humidity of a sauna, but the room AC effectively insulated us from it. The AC units are mounted over the bathroom, rather than under the windows, so there is little issue with drafts. Clientele was very noisy, mostly prone to conversing at stadium volume, and the parking lot was strewn with trash, beer cans and chicken bones each morning, but we didn't know find out what was going on out there, because our room faced the atrium, from which we heard only the occasional child's screech. Service was good. The first room we got had no AC and a broken phone, but the hotel sent a service tech within minutes, and moved us across the hall as soon as he reported he would be unable to repair the AC. We didn't try the restaurant. Note that there are four or five other hotels and several restaurants within walking distance of this hotel, but all cost at least $90 for a similar room, and most don't have restaurants at all. Read moreGenuine Expedia guest review
"Oh my hat"
Wow the cover image/photo of the hotel and rooms etc fooled me. It all looks brand new and amazing but it is not. When you are in your room it is fine, but as soon as you walk out your room you get hit with the smell of chlorine from the swimming pool. I was very disappointed about the stay, not my best, but you live and learn....Genuine Hotels.com guest review
The hotel is getting ran down. Overall needs repairs. Pool, hot tub was closed. We stayed 2 nights, the second night the main hot tub was also closed. My friend got a cut on her leg from bed frame being too big and metal piece sticking out. Shower leaked, yowled lid was chipped and curtain rod was ready to fall down. For the money it wasn't worth i […] t. Read moreGenuine Expedia guest review
"Water fun, but service lacks."
The hotel could use some updating: chipped tiles in the bathrooms, outdated fixtures, etc... The waterpark had a few "exhibits" down for maintenance as well. The service seemed to be lacking. I paid through Expedia 3 days before our arrival. The hotel staff tried to charge me for the room again, but after a lengthy conversation and presentation of […] my receipts they did not. They asked for my card for "incidentals". Upon check-out, they recharged me for the room stay again- so I paid twice. I caught it immediately, and asked them to fix it, which they claimed to do, but they money is still not returned to my bank account a day later. My kids had a great time, but I am having a headache the next day. Read moreGenuine Expedia guest review
"Water park hotel"
Hotel is in need of remodeling, and is not very clean, and maintained well. We stay every year for good location, and it has gotten worse. The bar, and restaurant, and lobby, water park, and pool are in good shape, but the rest needs up keeping.Genuine Expedia guest review
Air was not working in room.Had to change rooms.Not a huge deal, it happens.I am supprised that I stay mid-week and they don't give me a pool side room.There are plenty available? The staff is great!Genuine Hotels.com guest review
I had a late check in. The front desk staff was not friendly. I felt he was bothered bye Checking inGenuine Expedia guest review
"Clean but nothing fantastic"
I needed a place to stay last minute on the north side on Indy and this was close. In the beginning I booked in because it said that they had a pool/waterpark. I wasn't going to use the water park but the pool was a top priority. When I arrived the pool was already closed for the evening (at 9:00) and it wasn't going to reopen until 10:00 am. This was […] very disappointing as I really wanted a morning swim. As a result I left early the next morning. The staff, however, was helpful and easy to talk to. The room was clean and had a nice comfortable bed. It is not fancy, but it was okay for just a "stop over." Read moreGenuine Expedia guest review
Hotel is average... Definitely needs repairs. All the ice machines on each floor were broken. When we got in our room, there was fresh urine all over the toilet seat. Beds were clean and comfortable. Water park is great and u can tell that most of the money goes to water park that they have neglected updating rooms and rest of hotel. Staff was courteous […] and let us in our room 1/2 hour early. Pool and hot tub closed at 10 which we didn't like. Got home from dinner at 10 and wanted to sit in hot tub but it was closed. No lifeguard is ever on duty and its swim at your own risk so why did they have to close so early. No kids were even at the pool, just us old farts wanted to use hot tub for 20 min after our late dinner. We will go back again.... Good price, nice service. Read moreGenuine Hotels.com guest review
Everyone was friendly but non went "above and beyond their call"Genuine Hotels.com guest review
"Beware of this hotel. Find another one."
This was the 5th time we had stayed in this hotel and each year you could tell it was getting a little worst, but it hit rock bottom this year. When we arrived around 5:30 pm I was told that the 2 rooms with 2 beds that I had booked and paid for on Hotels.com where no longer available. I would have to take the 2 rooms with 1 king in each. Since it was […] 4 guys, we each wanted our own bed. The hotel blammed the problem on Hotels.com. We made an attept to move to another hotel, but since it was Indy 500 weekend, no other hotels were available. So we elected to stay in the hotel and use roll a way in each room. It took over 3 hours before the roll a ways finally showed up. I had to go back to the front desk twice and call at least 4 times before they got us the roll a ways. On top of that, the hotel is run down and very noisy. Bottom line is, I don't think it is asking too much to get the rooms that I have already paid for and not be given something else. So Beware of this hotel. Find another one. Read moreGenuine Hotels.com guest review
"Stay ANYWHERE else"
The room was filthy and nearly everything in the room was in need of repair. The chain lock was falling off the wall, the beds tipped up when we set our suitcase on the end, the curtains had holes in them and the valence had a "mystery-stain" splatter all over it, the TV remote didn't work and there was no toilet paper. That doesn't even begin to describe […] how filthy the water park is. Save your money and stay ANYWHERE ELSE. Read moreGenuine Expedia guest review
"Bring your wallet and get ready to dump it out...."
This is the old Holiday Inn and Carribean Cove Waterpark. Now the Carribean Cove people own it by themselves. Check in staff were very courteous and helpful. Check-in took 2 minutes tops. Hotel needs a few upgrades. Carpets, decor, and linen. Restaurant was pretty good. Kids loved the open buffet. Waterpark itself is still pretty awesome. Gets a little […] crowded and unorganized at times, because they now let outsiders use the facility without reserving a room. They have an arcade and snack booth. The room is very plain and could use some family friendly rooms for larger famlies. They could also make a cheaper package deal that would be easier on the pocket for larger famlies. Lets say dinner, breakfast, and entrance into the Waterpark for 4 to 6 people for 159.99 one weekend night and 139.99 for a weekday as an example. Overall it wasn't a bad stay kids loved it. Tons and tons of restaurants nearby. Parking is free. The rooms facing the inside (pool area) are LOUD. Tons of people and kids making noise until about 10 or 11. The doors will slam constantly because because kids are going in and out of there room and having fun. Hotel should look into making them quiet. Parents should bring there patients, earplugs, and try to be on there best behavior. Yes there is a bar at the hotel. PS Book with a travel sight (Expedia) and not the hotels website. You will save $35 bucks at least. Read moreGenuine Expedia guest review
"Yes I complained, but it was awesome anyway! :)"
I hated the fact that there was no bathroom fan which made it quite stuffy when taking a shower, after the shower. That said....the staff was phenomenal, friendly, happy, smiling and the bed was very clean and very comfortable. It would have been nice if you could open a window or if they could have included a blanket instead of just sheets on the […] bed. Overall, very nice....looks old going up and down the stairs because it is.....the balance of the hotel nice. I will stay again. Read moreGenuine Expedia guest review
What a mess! We will never stay there again!!! The hallways had fans blowing on peeling wallpaper with black mold showing. It smelled musty and dirty in the hallways and in the rooms. The air conditioning wasn't blowing cool air and the top of the ceiling looked like someone had chipped huge pieces out of it. The hotel is dirty, and wallpaper is falling […] down everywhere. The exercise room was musty and really, just a regular hotel room with two broken treadmills. The only good part of the hotel were the two nice men who were apologetic, understanding, and very kind. Read moreGenuine Hotels.com guest review
Another great stay.Staff is so friendly.Remodeling going on, but that happens. Would have liked pool side room as it was mid week and hotel was pretty empty.Also lounge was closed and had to go elsewhere to eat.Will be back:-)Genuine Hotels.com guest review
I had 3 rooms before getting a room that was clean or someone else not checked into! The staff took forever and there wa not a manager on dutyGenuine Expedia guest review
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