Best Western University Plaza - Evanston

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

this Best Western was great in regard to convenience to Northwestern. Having breakfast included just makes things that much easier.The sheets on the bed were very comfy... A great stay.

Genuine Hotels.com guest review

Close to church that was leading the event. Near the EL. Walking distance to some good food and drink places.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I checked in fairly late at night so did not have time to use the amenities but what I saw was very nice and clean. The bed was comfortable. The hotel was quiet and in a good location for visiting Northwestern or Loyola Universities. Parking in conveniently attached to the hotel. I would stay there again.

Genuine Hotels.com guest review

I have no complaints from my stay at the Best Western in Evanston. Very convenient location, close to the CTA and close to restaurants and bars. The hotel room was fine, clean and comfortable. The breakfast was probably the best highlight, very well stocked, great options and delicious waffles! I checked out very, very happy.

Genuine Hotels.com guest review

Very unsanitary! I found someone elses clothing in my room! The only great thing about it was the view other than that my experience was horrible. And the workers didn't do anything about it! I would not stay their again. If I were you I would pass and find something better and cleaner!

Genuine Hotels.com guest review

My stay was fine except that evidently there was a problem with the heater. I was greeted by a blast of hot air ... the unit was only at 68 degrees. I kept turning down the heater all the way to 50 degrees. In the morning, still hot, I shut the unit off. Mind you it was only in the lows 20s outside so the outside was not heating the room. Made for a […] fitful sleep. But the beds and pillows are comfortable. Would like more 'natural" food on the breakfast - not so much processed bread and rolls/muffins. But a nice stay none-the-less. Read more

Genuine Hotels.com guest review

We had a nice stay. You should not expect a five star or a brand new 3 star, this is a solid 3 star hotel. We were impressed by our housekeeping lady, how well she cleaned our room, made our beds, although we have never met her. She must have put a lot of thoughts on everything she does. VERY COMFORTABLE BEDS! Very cleaning linen!! Especially in Chicago's […] cold/ windy climate, the beds were such a nice place for a wonderful night rest. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very very close to duke and a good selection of restaurants within walking distance. Staff is very helpful and was always there for me.

Genuine Hotels.com guest review

Room was fine, no problems there... But the train came by all night long. If you stay there make sure you try to get a room away from the tracks. Also, I specifically called ahead and requested adjoining rooms for my disabled father, and upon arrival, even though it clearly stated adjoining rooms on my receipt, they did not adjoin. That was very frustrating. […] Breakfast was fine. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was informational and the staywas bfeif but enjoyable loved the rest and peace i had gotten during m stay and my exit was express which even better time saved. Thanks-

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

An older hotel that is nicely maintained. The staff was pleasant and attentive. Breakfast was adequate if not extensive and the dining room was nice. the neighborhood was nice shops and restaurants, very safe seeming. About a five-block walk to the main campus or the lake. The attached parking garage was reasonablly priced and neighborhood parking looked […] like it would be difficult. Thsi is a good place to stay when visiting Northwestern. Read more

Genuine Hotels.com guest review

Be aware that there is a parking charge that is not advertised.

Genuine Hotels.com guest review

The hotel was fine--no frills. Reception folks were nice enough. What was not very satisfying was the complimentary breakfast (no warm food unless you put something in the toaster), and weak wireless internet. I was trying to do work in the evening and couldn't get a steady connection, and then was trying to stream netflix later and it was impossib […] le. Read more

Genuine Hotels.com guest review

We are parents of a Northwestern University Student, it is convenient to campus and very reasonably priced. The staff are always friendly and this was our third stay. The hotel is outdated, but clean. It is about half the price of the more upscale hotels in the area.

Genuine Expedia guest review

It is nearby to Chicago passenger trains (double deckers) that are load and the regular trains which are noisy, so, always try to get high in the building and low numbers, like 01 or 03 to get you in the back away from the tracks

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was on the 10th floor and was very noisy from the constant train traffic of the CTA and Metra lines below.

Genuine Hotels.com guest review

The staff was the most helpful and friendliest and the hotel in general is in the top three best hotels of the hundreds that I have stayed. I scout for baseball and see a lot of hotel time so I know good from bad and you would be well served to stay at this particular hotel.

Genuine Expedia guest review

Work takes my to Northwestern several times a year, and this has become my favorite place to stay -- when I have to foot the bill. Best value for the dollar I have found in town.

Genuine Hotels.com guest review

There are reports of this hotel having bedbugs. Even when I was there I heard one customer complaining. This was obviously disturbing and caused me to take extra protection for my clothing, but I was unable to find any evidence of bedbugs. My room was very clean as was most of the hotel. Perhaps there are a few rooms that are less clean, request a room […] near the top floor. The hotel is nice and quiet at night with the exception of the train near by. The hotel is close to the Rail for easy travel in the city but you get to hear the loud trains in the morning. Its 14$ a day for parking even as a guest, not being from Chicago I find this crazy. The morning breakfast is pretty lacking. The price is not much different from the Hilton up the street, but the Hilton is much nicer. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was a nice stay. I had the city-view room on the 11th floor. Friendly staff. You can sometimes hear the train.

Genuine Expedia guest review

Sometimes it's not the hotel itself but the staff that makes a stay comfortable and homey. In the regards to my recent stay at the University Plaza I'd say this was the case. From checking in to extending my stay and checking out the staff was attentive and friendly and on that I can recommend this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff attempted to be very accomidating. We were unique in that we were traveling with two small infants and though the rooms do not come with refrigerators, they were able to place one in our room. Sadly the first never got cold and all of my breast milk had to be thrown out, but they replaced it on the second day of our stay and it was efficient. […] The building is old, which is charming but not always practical. There was no enterance without stairs. I had to roll my stroller though the parking garage in order to enter the first night due to incorrect information given by the front desk attendant. The room was small (very cramped with two cribs) but I am certain that a smaller family would have been fine with the size. There were many issues with us receiving the appropriate number of towels and my husband frequently had to track down towels, though we learned by the second day of our stay that if you talk to the housekeepers they will keep you stocked. The room was clean and the staff was pleasant. I was surprised the number of times the front desk people watched as I struggled getting through the front door with a double stroller instead of holding a door for me, but I assume that its a safety issue for them. Our bathroom was itty bitty, the toilet and faucet leaked, the water was "warm" at best and there was no water pressure. Overall though the hotel was nice, the breakfast was ok and the facilities were acceptable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great. A little outdated but Great Location. I would stay here again!

Genuine Hotels.com guest review

The hotel could use a good make-over as it definitely shows its age. The bathroom had numerous cracks in the tile and shower area. the bathroom sink was inches away from coming off the counter. The parking area was dark, dirty and quite frankly dangerous as you have to walk down dark stairways just to get to the lobby. Even for an urban setting and […] someone used to that type of location, it made myself and my wife feel a bit uneasy. Read more

Genuine Expedia guest review

Beds were TERRIFIC but the rest of the furniture a bit old and worn. Super location for Evanston, Chicago and Northwestern activities.

Genuine Hotels.com guest review

Stayed here for a college reunion/homecoming weekend. The location was a very walkable distance to Northwestern's campus and near stores & restaurants in Evanston. Location aside, this hotel offers very little beyond the very pleasant, accommodating staff. Water dribbles our of the shower, the room decor is dated & worn, wi-fi did not work and the train […] keeps you awake all night long! Ugh! Once was more than enough for me. Read more

Genuine Hotels.com guest review

Pro - very comfortable beds Cons - tiny bathroom with visibly old grout & peeling wallpaper; tired carpet, drapery & upholstery; dark & uninviting entry & lobby; barely-adequate breakfast - at least one cereal dispenser wasn't functional Raze this and build something to complement, if not rival, the other two large hotels in Evanston - when those are […] full, this hotel is just not a competitive or desirable alternative. Read more

Genuine Expedia guest review

No refrigerators, terrible cots. We were promised a refrigerator for the room when we called 2 days ahead of our stay, then again the day of check-in, but then were told no refrigerator was available AFTER we had gone grocery shopping. Neither the clerk nor the manager offered to bring extra ice to the room, and they refused to store our perishables […] in the kitchen or staff refrigerator. The rollaway cot was unsleepable, even when we put the mattress directly on the floor. On the up side, the manager did take the price of the rollaway off our bill for our troubles. Also, the continental breakfast was well stocked and kept up through the 4 hour serving period, and the kitchen staff were very helpful. Clean rooms, though worn chairs and carpet. Good location for visiting Northwestern. Read more

Genuine Expedia guest review

I stayed at this best western for three nights on the 12th floor. Very nice hotel staff, helpful. The rooms were very clean and the hotel is near the metra and the purple line to get in and out of chicago, very nice. Its right in downtown evaston, IL. So food, bars, nightlife is here, so you don't have to travel into chicago, at night if you really […] don't want to. There pool is outdoors, but they have a great fitness room. Read more

Genuine Hotels.com guest review

The location and neighborhood was nice. The outside of the toilet bowl was dirty as was the perimeter of the bathroom. You could tell they don't close the door when they clean. The parking ramp was odd. If you parked on the 2nd level you had to walk thru a creepy dark walkway to get inside.

Genuine Expedia guest review

Front desk staff was great and tried very hard to please. The rest of the hotel was pretty worn and tired.

Genuine Hotels.com guest review

The matress was horrible. It was too old and soft. The temperature control of heater/AC was broken. I had to on and off manually. The room was old but clean. The free breakfast is OK.

Genuine Expedia guest review

The Lobby and street appeal looks old, dreary, and run down. When youfirst arrive you feel you may have made a mistake. This hotel needs a renovation. The location is so good they probally just dont feel like they have to upgrade. The staff is pleasant, The interior of the rooms are comfortable. They have wonderful views of the shoreline and downto […] wn. Read more

Genuine Hotels.com guest review

The staff are superb. Our room very comfortable with comfortable beds, new carpeting and lovely linens. The lobby and other public spaces are dark and tired looking. Our bathroom was dated, but perfectly adequate. Given hotel rates in the area though, the important things were all there: clean, comfortable rooms, wonderful helpful staff, and a terrific, […] central location. Thank you! Read more

Genuine Expedia guest review

The staff are super nice and helpful. Breakfast is ok but there is room for improvement in terms of food selection.

Genuine Hotels.com guest review

clean and nice rooms. dark hotel lobby

Genuine Hotels.com guest review

Very clean and comfortable; close to public transportation into Chicago and great places around the hotel in walking distance. A very nice experience.

Genuine Expedia guest review

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Genuine Hotels.com guest review