All hotels in Evanston, Illinois, United States of America
1 room, 2 adults
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1501 Sherman Ave, Evanston, IL, 60201, United States of America, ‏‎866-925-8648
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3.5 / 5Good

Score breakdown (from 529 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.3
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"A good place to launch yourself into Chicagoland!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Two blocks from the "El" train into Chicago. Easy access to all parts of the city from there. Downtown Evanston is toney and nice to visit as well. A nice hotel, not too fancy. Great hot complimentary breakfast!!! My base of operations whenever I go back home for family friends fun etc.
Genuine Hotels.com guest review
1 night trip with friends Jun 23, 2015
Donald
US
3.0 / 5Good
"chicago review"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
we had one problem, but the situation was remedied immediately
Genuine Hotels.com guest review
2 night romance trip Jun 14, 2015
Donald
US
3.0 / 5Good
"Wonderful neighborhood"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great complimentary breakfast selections in a restaurant setting with lots of windows; our 12th floor view was very nice; the room was right across from very noisy ice machine, however. Two queen beds were comfortable, could have used more was cloths and hand towels. Check-in and check-out process was smooth.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Michael
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very nice to us.
Genuine Hotels.com guest review
3 night family trip Jun 13, 2015
A Traveler
US
4.0 / 5Excellent
"Call to make sure the pool is open before booking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff is friendly and helpful. Breakfast is good. Restaurants are right across the street. Luckily the church right outside our window only rang it's steeple bell once Sunday morning!
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Susan
US
3.0 / 5Good
"Football Camp NU Quick Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice hotel proximity to shops/restaurants great. Room was nice but toilet didn't flush well at all. They are in process of going through a remodel. Parking lot a little dark.
Genuine Hotels.com guest review
1 night trip with friends Jun 11, 2015
Kelley
US
4.0 / 5Excellent
"Good room for a good price."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good room for a good price in Evanston. Nothing fancy. Short walk to bars, restaurants, and the CTA station.
Genuine Hotels.com guest review
3 night trip Jun 1, 2015
Mark
US
4.0 / 5Excellent
"A Good Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed here two nights while in the process of moving our daughter to Chicago. Staff was quite helpful in finding a place to park the moving van and we sure appreciated their assistance. Good location and the room was clean and comfortable. One of the days of our two night stay, housekeeping missed cleaning our room, but otherwise our stay was good. Breakfast was fair. We weren't bothered by any of the on-going renovations.
Genuine Hotels.com guest review
2 night family trip May 25, 2015
A Traveler
US
4.0 / 5Excellent
"Evanston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We enjoyed our stay except we were charged more than our quoted stay and because I booked online we failed to get the military discount. We also didn't get the room that I had booked. We ended up in a room with two beds that were small beds. When we checked in the lady said we "were" booked in a handicapped room and she changed us to the double beds. I had booked for one queen size bed. If that could be changed then why didn't we get the military discount. Seems they can change and do what they want but didn't value our choice.
Genuine Hotels.com guest review
2 night romance trip May 29, 2015
A Traveler
US
3.0 / 5Good
"Nice guest rooms and convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is under renovation. It's in a convenient location, and the room itself was basically brand new and very nice, especially the large bathroom. The free breakfast was just OK. All the staff I interacted with were friendly and helpful. I would stay here again if I were looking for a hotel in the area.
Genuine Hotels.com guest review
1 night trip with friends May 28, 2015
Daniel
US
4.0 / 5Excellent
"Great place to stay in Evanston"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Even with extensive renovation in progress (on the exterior of the hotel) this was a lovely, relaxing, friendly experience. The best deal in Evanston. Hope they don't raise their prices (too much) after the renovation is complete. (A secret: there are lake-view rooms on top floors!)
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Gail
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great. Nice Hotel, Clean overall. Good Breakfast Very nice and helpful people. Good Service Few suggestions: - May be good to have a Fridge in the room - Egg Breakfast mixed with Ham. I don't eat Ham
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Abdelhakim
US
3.0 / 5Good
"Nice hotel in a quiet area"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good no complains. Friendly and helpful front desk. Good location near to amenities. Breakfast timings should be till 10am not 9am
Genuine Hotels.com guest review
3 night business trip May 11, 2015
Shiraz
US
3.0 / 5Good
"Good location in Evanston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
short stay to visit family. The hotel is undergoing some renovation which during a weekday woke me up. The renovation is needed as generally the room and hallways appear tired, outdated but functional
Genuine Hotels.com guest review
3 night family trip May 14, 2015
brian
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent place to stay
Genuine Hotels.com guest review
1 night romance trip Apr 6, 2015
rashawn
US
5.0 / 5Outstanding
"Easy in and out of a convenient, comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In town for a seder. Had a great time and slept comfortably in the hotel.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Judith A
US
4.0 / 5Excellent
"little bit old but ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
good location moderate facilities
Genuine Hotels.com guest review
2 night trip May 3, 2015
A Traveler
US
3.0 / 5Good
"All the basics are covered"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
The beds were quite comfortable but our room was very hot. An attempt was made to improve the cold air output of the AC unit but didn't help. Breakfast was just OK. The front desk appeared to be understaffed and there was a long wait either in person or by phone to get questions answered. The staff was genuinely friendly and helpful but overworked.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was perfectly fine in all respects. The staff was great, and the breakfast was very good. They are in the midst of a big remodel, which didn't help the aesthetics, but was also not a problem in any way.
Genuine Hotels.com guest review
3 night romance trip Apr 30, 2015
Carol
US
2.0 / 5Fair
"not-the-best western"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel is undergoing renovations and it needs it. Our room had a broken chair and the rest of the furnishings were minimal. The fitness center equipment was old and unstable. The hot tub has been filled with dirt and turned into a planter. My wife stepped on a toenail in our room. The hotel is decent for one or two nights, there is a lot to do in the neighborhood so you aren't stuck in an old room. I hope their renovation is complete soon. Staff was friendly.
Genuine Hotels.com guest review
4 night romance trip Apr 22, 2015
A Traveler
US
1.0 / 5Poor
"Why we left a day early..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel needs to be shut down for a total makeover and cleaning. From the parking lot to the corners of our room, it was filthy. Our room was labeled "suite" but that was laughable - it was a big box with a lumpy bed a dirty couch from the 60's and a microwave stacked on top of a fridge stuck in the corner.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice stay!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Family time. The service was pretty good. No complaints. I checked into a room and the heating system wasn't working. I called the front desk and was immediately moved to a room with working heat. The staff greeted us very warmly. Complementary breakfast was very good. Nice varieties. We will return.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
LaShatta
US
5.0 / 5Outstanding
"Room with a view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff . Nice room with great view on 11 floor Clean comfy beds and bathroom Construction in progress Wish the parking was free Breakfast was good with options and the staff was courteous Close to the university and the rate is affordable Highly recommend
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
A Traveler
US
3.0 / 5Good
"Good for Visiting University"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I stayed at the Best Western while I was visiting Northwestern University. Overall the facilities were satisfactory: I was able to print out my flight ticket free of charge, the wifi worked well for a hotel, and there was complimentary breakfast. The staff was friendly and polite and gave me directions to the University while I was there. However, when I first came into my hotel room there were candy wrappers left on the floor and the room was very stuffy due to the antiquated heating system. The bed was very comfortable with plenty of pillows and lots of space, and the price was reasonable enough. Overall, this hotel met my needs - just not the most memorable stay.
Genuine Expedia guest review
Other trip Mar 11, 2015
Julia
US
3.0 / 5Good
"Great Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was acceptable but didn't realize under construction when booked. Should have been shared with us. Parking should have been free! $14.00 Is ridiculous.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Susan
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Came to visit the school conveniently located. Close to shopping and lots of good eats.
Genuine Expedia guest review
Other trip Mar 8, 2015
alice
US
4.0 / 5Excellent
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is fine, did the trick. Just there for one night. But I did notice how genuinely friendly and helpful the front desk staff were.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found the hotel to be comfortable and clean, even though it is undergoing renovations. We had everything we needed and it was a pleasant experience.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, lots of restaurants nearby. Hotel is undergoing a facelift. The room was nicely renovated, but the bathroom common ventilation system was outrageously noisy. Great place to stay for events at Northwestern University.
Genuine Expedia guest review
Other trip Feb 27, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Convenient location. Very helpful staff who are friendly. A bit worn down but being remodeled
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
3.0 / 5Good
"Needs work"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Needed a port in a snowstorm and this fit the bill, but it felt very rundown and shoddy. The place could use some work.
Genuine Hotels.com guest review
1 night trip Feb 1, 2015
Adam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Not an exceptional hotel, but everything about it is fine (and I rather liked the breakfast).
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
4.0 / 5Excellent
"Overall the train didn't ruin our stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good just could hear the train very well..
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was close to dining and nightlife. The staff was friendly and helpful giving directions as we were from out of town and not familiar with the area.
Genuine Expedia guest review
Other trip Feb 2, 2015
Rob
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We visited friends before a snow storm. We left early and had no ptoblem changing reservation. Breakfast was nice as was kitchen staff. Room was clean and bright.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was very happy with this hotel. I was in that part of town on business at the university. Parking was convenient, hotel was within walking distance of EVERYTHING! VERY helpful and friendly staff and comfortable, attractive rooms. The only thing that might pose a challenge for the more "sensitive" is that the hotel is very close to the elevated train. You will hear it from your room but it did not bother me. A set of well placed ear buds or plugs will do the trick if you are having trouble. I would definitely stay here again if I needed to be in Evanston or have easy access to the university! Good value and comfort!
Genuine Hotels.com guest review
1 night business trip Jan 29, 2015
A Traveler
US
4.0 / 5Excellent
"Nice escape."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a very nice and relaxing stay. Would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 28, 2015
mary
US
3.0 / 5Good
"Best Western in Evanston"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My stay was OK. Nothing spectacular happened. Nothing awful happened. There is a parking fee for this hotel.
Genuine Expedia guest review
Other trip Jan 28, 2015
Linda
US
3.0 / 5Good
"Ok When Under The Gun"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Needed to book quickly. This did the trick. Black out curtains were askew but being handy, I fixed them. Also, fridge in room was loud so I unplugged it. Hotel needs work and they are working on that but it's clean
Genuine Hotels.com guest review
1 night business trip Jan 19, 2015
A Traveler
US
1.0 / 5Poor
"bad experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
I was not happy.Hotel was under construction. We were awoke at 5am to a fire alarm that told us to all go to the lobby. After waiting for fire dept. To show up we climbed back up to 12 th floor. After we were able to get back to sleep, we awoke again to construction noise. The continental break fast was poor. At check out we were told that there was a glitch in the apparently new system. On the plus side they offered to discount parking at 1/2 price, with a little persuasion I managed to get all parking waved! I think there was more that should have or could have been done....in closing I would suggest not staying at a hotel that is under construction.
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
A Traveler
US
2.0 / 5Fair
"Common facilities tired."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Common facilities tired and run down. Doors on the rooms did not seem secure at all. The interiors of the rooms themselves were not bad and the beds and bedding were very comfortable. Location is great.
Genuine Expedia guest review
Other trip Jan 23, 2015
s
US
4.0 / 5Excellent
"Great Business Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice business hotel in the heart of Evanston, near Northwestern Univ. Very clean, comfortable, and the best breakfast buffet I have seen in a long time.
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
William D
US
3.0 / 5Good
"The staff is their greatest asset."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The best thing about this hotel is their staff and that's the only thing that shouldn't change. The hotel lobby, the hallways and breakfast room were all freezing cold. Every guest was complaining about that. The toilet in the room was broken and the heater in the room was loud. The hotel is in need of a good renovation.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"good and bad"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
First night and room good. Second night different room not so good. Friendly workers. Not good look while under construction.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Tamra
US
5.0 / 5Outstanding
"R & R"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was relaxing
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Suzette
US
2.0 / 5Fair
"Noisy heater"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The heater was so loud that it kept us all up even with ear plugs and we kept it very low even though it was below zero outside. The curtains were tattered and dusty.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Gretchen
US
4.0 / 5Excellent
"A Good Nights Rest"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
An outstanding value available if you're in the Evanston/Skokie area. Food right across the street and attached parking (for a fee).
Genuine Hotels.com guest review
2 night business trip Dec 28, 2014
Bryce
US
3.0 / 5Good
"Better to go in warm weather"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It is cold in Chicago
Genuine Hotels.com guest review
2 night trip Dec 31, 2014
Paul
US
3.0 / 5Good
"All good, except for non-existent housekeeping"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is undergoing renovation, parts are new and some old. Our room was renovated thankfully. The breakfast was good. Our room was clean upon arrival, however housekeeping cleaned our room one time in a 4 day stay. We complained, and were offered free shampoo....The do not disturb sign was up in the early morning, but we were gone between 10 and 11 AM every morning, but I guess that's too late for the maids to return?
Genuine Hotels.com guest review
4 night family trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and comfort"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room is clean and comfortable. It is comparatively cheaper in this area and supply the free-breakfast.
Genuine Hotels.com guest review
1 night trip Dec 28, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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