All hotels in Evanston, Illinois, United States of America
1 room, 2 adults
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1501 Sherman Ave, Evanston, IL, 60201, United States of America, ‏‎866-925-8648
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3.5 / 5Good

Score breakdown (from 526 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.3
  • Neighborhood
    4.1
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel under construction only one mirror in room. No frig to keep drinks in. Small pillows not enough for two people to sleep in bed. Will not go back to this hotel
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good basic hotel in Evanston"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed here again for the holidays to be close to our family (and yet not have to stay with them!). The staff have been good both times to help us in our request to be away from the bar next door. We appreciate the ability to go in and out for the garage parking, and not be trapped waiting for valet to get the car, as has happened at another local hotel. The staff were always cheerful and ready to help us. Breakfast was quite adequate, although there are plenty of choices outside the hotel as well. This is a basic hotel, but the upgrades to the bathrooms and inside our two rooms this year was a pleasant surprise- clean and new. The location is perfect for us. We have not had any problems with outside noise. They are renovating the outside, but aside from the signs, and having to close the doors going to the garage behind us, etc, that did not affect us at all. I can hear the train while awake, but it didn't wake up any of the 4 of us during the nights we stayed. The staff went out of their way to get the items we left in the room and mail them home to us. Thank you.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
John
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's convenient to everything; within walking distance to Garrett Evangelical Theological Seminary and dining.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Close to university and cta train station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great breakfast, close to lake, silent place.....................................
Genuine Expedia guest review
Other trip Dec 25, 2014
Rabia Gönül
US
3.0 / 5Good
"Good enough."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I understand the hotel is undergoing renovations, which should improve the dank and dowdy appearance of the facility. The staff personnel were pleasant, the room was clean and quiet, and the price was right--even though the parking cost extra. Speaking of parking, the parking garage is a tad dark and spooky. Still, the hotel is one of only four in close proximity to the university, restaurants, and shopping--so I can't complain.
Genuine Expedia guest review
Other trip Dec 19, 2014
Mark
US
4.0 / 5Excellent
"Highly recommended, very good value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was excellent, in the heart of downtown Evanston. The service was very good, especially at breakfast - good hot breakfast, better than advertised. The room was very clean with the only major improvement needed is an integrated humidifier with the room heater. The air was extremely dry in the room but that may be addressed in the ongoing remodeling. Overall, an excellent value.
Genuine Hotels.com guest review
3 night romance trip Dec 11, 2014
John
US
3.0 / 5Good
"Under renovation....potentially good accommodation"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
First night marred by heating equipment breakdown....breakfast is outstanding
Genuine Expedia guest review
Other trip Dec 15, 2014
M. A.
US
2.0 / 5Fair
"Surprise"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
My first impression as I entered the parking was that I was entering an abandoned facility; dark dingy. After exiting my vehicle I approached the cubicle of the parking attendant thinking it was the hotel entrance. When I found the entrance, the first door door was partially open due to perhaps improper fit or wood swell, which makes easy entry for rodents; same with second door. Parking was $14.00 for the night, which I found somewhat odd given that my stay at A Radisson provided free parking. After check-in, I proceeded to my room and found the door to be missing the hardware that provides a snug fit. As such, when the door was closed, it had an approximate half in play that caused it to shake back and forth even when securely locked..
Genuine Expedia guest review
Other trip Dec 14, 2014
R
US
5.0 / 5Outstanding
"Excellent location and value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed one night in a king room and couldn't be more pleased. The staff was very friendly and professional. The parking was extra, but less expensive than most hotels in the area. The room was attractive. The bed had down pillows and attractive, all white bedding. Most hotels in this price range have gaudy linens and decorations. This Best Western was actually very modern looking. The free breakfast was also nice, with a selection of bagels, breads, pastry, spreads, scrambled eggs, waffles, cereals, fruit, and yogurt. The location was great. Super close to Northwestern, shops (including Whole Foods and Trader Joe's), coffee houses, etc. There were two nice brew pubs directly across the street. Public transportation is a short walk away. A CTA bus can get you to downtown Chicago in just over 20 minutes for cheap! We will definitely return on our next visit.
Genuine Expedia guest review
Other trip Dec 11, 2014
Lindsay
US
4.0 / 5Excellent
"Good hotel, close to food/bars. Under constructio"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice room. Hotel is under construction. Parking ramp is creepy. Close to food and bars.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
4.0 / 5Excellent
"Couldn't be more friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The current renovation of the hotel and the REALLY cold weather created a couple of glitches on my most recent visit, but this is still my go-to place for large, comfortable rooms; reasonable rates; and the best staff anywhere.
Genuine Expedia guest review
Other trip Dec 6, 2014
Julie
US
3.0 / 5Good
"1night stay for an interview"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Got that job done, close to northwestern campus and st Francis hospital
Genuine Expedia guest review
Other trip Dec 6, 2014
BDH
US
5.0 / 5Outstanding
"Good and caring people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came for a memorial service for a tragic death in our family. The hotel staff knew about this and were very kind and caring to us. Much appreciated.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Bill
US
2.0 / 5Fair
"Under Renovation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
I was in a room that was nice and clean but it was one of the rooms yet to be renovated. The bed was clean and comfortable and the bathroom was clean and the shower was fine. The carpet was a bit worn and old feeling but clean.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
jeff
US
2.0 / 5Fair
"During renovation stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
It is fortunate the hotel is currently being renovated.
Genuine Hotels.com guest review
1 night family trip Nov 24, 2014
Pamela
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great views of Evanston, Lake Michigan, and the Chicago Skyline. Nice rooms.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
"Heading in the right direction."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel is clearly going through a face lift. They're taking the steps necessary to make it a much nicer location.
Genuine Hotels.com guest review
1 night trip with friends Nov 26, 2014
Daniel
US
3.0 / 5Good
"Good location, loud El noise, bad parking ramp"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Remodeled room bathroom was good, nice beds but still sticking bathroom door, gap in hallway door, hard to move curtains, some ceiling spots. Noisy El across the street. Parking is $14 per day and hard to get to entrance over steps.
Genuine Expedia guest review
Other trip Nov 28, 2014
Rick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It was better than what you would expect from a hotel like this, actually more comfortable. The beds were comfortable, the breakfast was free and decent, the room key gives you a discount at a solid restaurant/bar (prairie moon), and staff was friendly.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
No refrigerator no refrigerator no refrigerator... There's great restaurants close by.
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent staff despite renovation noise"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I had to book this hotel because everything in Chicago was sold out. I am normally accustomed to 4/5 star hotels so I didn't have extremely high expectations. The staff was extremely nice and the rooms were ok. The bad thing was the renovations currently taking place. Very loud noise in the morning which disrupted sleep. As well as window washers in the morning. The complimentary breakfast was much better than expected. They give you more than pastries and cereal.
Genuine Expedia guest review
Other trip Nov 20, 2014
India
US
4.0 / 5Excellent
"Good for overnight"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Had stayed in hotel years ago, and was very pleased then. Was disappointed this time in the sad lobby area and breakfast area not quite up to par - in dire need of reburbishing. Room was clean and comfortable. Parking easily accessible. Price good.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Check out took 15 minutes. Only 1 person on staff. Not good.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel, great neighborhood"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is going through a renovation so the building itself is a little sub-par. I wasn't disturbed by construction or anything, which was fortunate, but I checked out the fitness room (VERY basic) and there was construction being done to the outside of the building right there. My room was great! It was spacious and clean so no problems whatsoever there. The hotel was also very convenient to Northwestern (about a 15 minute walk) and there are tons of restaurants nearby. There was also parking (for a fee). I'm sure the hotel overall will be great once construction is complete.
Genuine Hotels.com guest review
2 night business trip Nov 12, 2014
Jonathan
US
3.0 / 5Good
"Family Visit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good Overall Visit. Hotel is clean and comfortable. Hotel and rooms need overall updating. Friendly staff, parking in garage is a good deal- especially in the winter.
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
Austin R
US
3.0 / 5Good
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel is under construction. I expect it will be much nicer once they finish the updates. It is an awesome location and the people are very friendly and helpful.
Genuine Expedia guest review
Other trip Nov 18, 2014
Jennifer
US
4.0 / 5Excellent
"Great location -NU, shopping, restaurants"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great location for any NU events. Right in the middle of tons of resturants and shopping. Great breakfast included daily. No fridg or microwave in rooms though.
Genuine Expedia guest review
Other trip Nov 18, 2014
S
US
4.0 / 5Excellent
"Evanston Interview"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed one night and it was nice. My husband had an interview at Kellogg and it was pretty close to everything in downtown Evanston.
Genuine Hotels.com guest review
1 night romance trip Nov 13, 2014
Antoinette
US
4.0 / 5Excellent
"Clean but shifty"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was clean but plainest hotel room we've ever been in ... Nothing onthe walls and the mattress foundation shifted off the frame on each bed..thankfuly they stayed on the frame and didn't fall through...
Genuine Hotels.com guest review
3 night romance trip Nov 8, 2014
Karen
US
3.0 / 5Good
"Comfortable but noisy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel was clean, beds were comfortable, and the free breakfast was nice. It is very close to the El so there is quite a bit of noise. Our room was by the ice machine and elevators so there was a lot of noise associated with those also.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
A Traveler
US
3.0 / 5Good
"First Week of November 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Staff was great. I was greeted promptly and every question I had was answered. The room AC/Heater did not put out heat. I had a cold, and was unable to raise the room temp to enough. Hearing the elevated train was the only city noise that was intrusive.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
A Traveler
US
4.0 / 5Excellent
"Best Western University Plaza"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was a short walk to the metro station and in a very nice area. Staff were friendly and helpful. The view of the Chicago skyline was beautiful, but that side of the hotel is closest to the L and it was a bit noisy. Overall a nice, safe place to stay.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
A Traveler
US
3.0 / 5Good
"Nice, but smelled"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was very friendly, but unfortunately I was not so happy with the hotel since it (especially my room) smelled of smoke. Also, this didn't matter so much since I had to get up early, but you can very clearly hear the train nearby.
Genuine Expedia guest review
Other trip Nov 3, 2014
Morgan
US
4.0 / 5Excellent
"Best Western Evanston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was short. Room was clean. Bed & pillows were comfortable. Food was good. Employees were nice and friendly.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Don't require someone to write about their experience in order to submit a rating.
Genuine Expedia guest review
Other trip Oct 25, 2014
A Traveler
US
5.0 / 5Outstanding
"We'll be back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great stay at the Hotel. The staff couldn't have been friendlier, it was right across the street from the "hot" bar and grills, and within walking distance to a coffee shop and shopping. If we have another occasion to be in Evanston, we will definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Oct 16, 2014
A Traveler
US
3.0 / 5Good
"Lighting"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
No overhead lighting in the room which made the room uncomfortable at night.
Genuine Expedia guest review
Other trip Oct 20, 2014
Anita
US
4.0 / 5Excellent
"Wil be good after renovations completed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The location is wonderful and within easy walking distance of the CTA, restaurants and NW. The hotel is currently under renovation and as a result you'll have to deal with that situation if you stay there within the next 4-6 months. The window in my room was rather drafty. Fortunately it wasn't very cold out when I stayed. Some people may be bothered by the train noise from the nearby CTA lines. I didn't find it to be very bad. Once renovations are completed though, this should be a very nice place to stay.
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
Bob
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
You have to pay for parking at this hotel. The hotel is older and could use improvement on the outside and lobby. The rooms and bed was excellent and very clean.
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
LC
US
2.0 / 5Fair
"Trains run all night"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room was clean. But the hotel is run down. And it is near a commuter train station. The trains ran all night. I slept but my wife got very little sleep.
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Rob
US
3.0 / 5Good
"In a pinch."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was nice, everything else in the hotel needs some love, from the parking lot, to the lobby, to the elevator. It is in a great location, and has tons of potential, luckily we spent most of our time outside of the hotel.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
"If You Just Want a Place to Crash"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
A bit past its prime, nobody is going to confuse this dowager with the Four Seasons. That said its clean and convenient. Its just a block and a half from the L line (although it is a long ride to the Loop), its clean and reasonably priced. The facility is clean and kept-up, but has seen its day come and go. Would be perfect for a Cubs weekend.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
2.0 / 5Fair
"Visit to Northwestern"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The facility separately needs an upgrade. The common areas are plain dirty and fixtures old and worn. Access to the hotel is difficult
Genuine Hotels.com guest review
4 night family trip Oct 2, 2014
A Traveler
US
1.0 / 5Poor
"Inconvienent"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Came to ther hotel to go to the Northwestern game. Could not check in, before the game, which was 2:30. They had no available parking made us go 3 blocks away and park in a public garage at hourly rates. Gave up and went to another hotel, even though my room could not be cancelled.
Genuine Expedia guest review
Other trip Oct 6, 2014
Mark
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice room with a very comfortable bed and pillows, I slept great. They charge for parking, I paid $14. Parking was easy to use and they are currently fixing their parking lot, needed to be resurfaced. I would stay again, nice hotel.
Genuine Hotels.com guest review
1 night business trip Sep 25, 2014
Jim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Decent for the price. Close to the university and town. A bit dated.
Genuine Expedia guest review
Other trip Sep 24, 2014
A Traveler
US
3.0 / 5Good
"Cheaper, comfortable, clean, but..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
If you're looking for a hotel that is cheaper, clean, comfortable, and close to CTA, then it is nice to stay here. But keep in mind that it is a bit far away from downtown, and you should change your train (from Red Line to Purple Line, or vice a versa) if you missed the rush hour express. Also proximity to the train makes it a little bit noisier at night. One thing that we were not pleasant with this hotel is that we were charged $40 while we were checking in, although the receptionist asking for our credit card did not told us anything about that price. We recognized this situation during our stay and when I asked another receptionist about this matter, he told me that it is an "incidental price" that they charged occasionally, and it will be cancelled in 5 days after our check-out! It is non sense since we prepaid our hotel price and did not make any changes on our reservation. They should warn their visitors beforehand about this situation.
Genuine Expedia guest review
Other trip Sep 24, 2014
Gizmo
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
room was not ready for 1hour half late after 3pm and staff seem not care. I told them this never happen before and he told me there is always first time. but talked manager and she was good.
Genuine Expedia guest review
Other trip Sep 24, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff name "Sam" is so nice to help to find the lost apple charger. He's the only one in the hotel really would like to help.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Candice Lin
US
5.0 / 5Outstanding
"Great stay outside the City!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the best kept secret for those isiting Chicago! 3rd stay and we love it!! The hotel staff is the friendliest, as I find in all Best Westerns and why I prefer them. Very comfortable beds, clean rooms. Take the L to Wrigley, or a short drive to Chicago! We'll be back!!!!
Genuine Hotels.com guest review
2 night trip Sep 18, 2014
Cyndi pridemore
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews