"We will be back!"
Very nice! But the $14.00 parking fee should be advertised at the time of reservation.Genuine Hotels.com guest review
I nice hotel is a nice hotel-BUT it is the staff that puts some above the others. Everyone from the pickup person desk, maid, and wait staff were super!Genuine Hotels.com guest review
Great place to stay near the campus. Evanston has a charming downtown area. Hotel was reasonably priced. Excellent breakfast, too.Genuine Hotels.com guest review
"Not worthy of the room rate"
This is your run-of-the-mill hotel. Public areas are stale and unstylish; room is compact, clean but broken chair springs and broken lamp. For $224 I want something better, such as spacious rooms, high-end coffee/breakfast, newspapers... Way overpriced, and charged for parking on top of it. Clerk couldn't even look me in the eye when defending it. Pathetic. […] Hotels on the highways are better than this one. Read moreGenuine Expedia guest review
This hotel was a great location & price for our stay in the Chicago area. Close to trains with weekend pass to go downtown. Great friendly staff!Genuine Hotels.com guest review
"close to downtown"
The hotel was very hot and humid, multiple people asked if the air was broken, but they assured us it wasn't. The room I stayed in was supposed to be 2 double Queen beds, the beds were definately not queen size. Other than that we stayed there for a concert at Wrigley field. The location was in walking distance from the concert. There was food and a […] bar right across the street. Read moreGenuine Hotels.com guest review
"Nice hotel in Evanston."
My family stayed there every time when they came to Evanston. The rooms are bright and clean. Nice location in downtown Evanston.Genuine Expedia guest review
"Don't judge a book by it's cover"
Don't judge this hotel by it's exterior! I actually booked here by mistake and was hesitant when I walked up. But once i saw my room i was fine. Room and bathroom were clean, king bed was better than my own, and my teenage boy put the "hurts" on the very nice continental breakfast! Two blocks from the train station, convenient parking and helpful staff! […] You can hear the trains since the tracks are across the street but it did not keep me up at all (because the bed was awesome!) I would stay here again. Reasonably priced for the area. Read moreGenuine Expedia guest review
Service was great. Hotel staff were very helpful. They even helped us with directions on how to get to where we wanted to go and printed them up for us.Genuine Hotels.com guest review
"Nice hotel outside of Chicago"
If your willing to drive a bit, this is a very nice hotel around the Chicago area! It's very clean and all the employees were very nice to us. There was a nice pool and workout area, although we used neither. Breakfast the next morning was very good and had a lot of options! The one thing that didn't go right was that my boyfriend and I got stuck in […] the elevator for a good 15 minutes. Their call system in the elevator didn't work, so it took us a while to get ahold of them, but as soon as we did they were there right away trying to pry open the doors. For the inconvenience they said they would reimburse me for the $14 dollars parking was, but after over a week they still haven't done that. Read moreGenuine Expedia guest review
"Nice Spot in E-Town"
Pros Most of the staff was very nice! Everything was clean and aesthetic. They were very accommodating. We had to extend our stay and they made it very easy to do so in spite of the fact that they were pretty full. The pool looked great! But we didn't have time to make use of it. The beds and pillows were so comfortable... I wanted to take them […] home. The breakfast hours are actually when people are awake. Cons They kept running out of stuff for the continental breakfast, which was good otherwise. With parking at $14/day, we ended up parking a few blocks away. A few other nitpicky things that aren't worth mentioning. Though I will mention that one dude behind the desk gave me some serious attitude for no reason. It was very off putting. All in all, great stay. I wouldn't hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel close to Northwestern U"
a hotel close to NW U - walking distance. Staff are friendly. Good experience with this hotel.Genuine Expedia guest review
"easy walking to Evanston"
The rooms really need to be updated. They are clean, but the bathroom looked really worn out. We were not made aware of the $14 per day parking fee.Genuine Hotels.com guest review
"Ok hotel close to northwestern campus."
Ok. Desk staff great, others debatable. Room comfortable but sparse toiletries. External pool not heated so cold no mater when you go.Genuine Expedia guest review
"Nice hotel, convenient to activities"
The outside of the hotel is deceiving because it really needs some work. However, the room was very clean and extremely comfortable! We could tell it had been renovated. The staff was very friendly and the complimentary breakfast was wonderful! We will stay here again. I know they are working on renovating the rest of the building.Genuine Expedia guest review
Fair price and nice areaGenuine Hotels.com guest review
"Great stay in Evanston!"
The staff was very friendly and courteous. I ended up adding an extra night on to my stay, which the staff made easy to do. The room was clean and comfortable with a very nice TV. Breakfast was complimentary, which is a bonus! A convenient 3 minute walk to the purple line. Would definitely stay again.Genuine Hotels.com guest review
"Not fancy, but a decent room at a reasonable price"
I stayed there for 2 nights while my bedroom floors were being refinished. The hotel is older, but well-maintained. The rooms are clean, the beds comfortable, and the free wifi works. The staff is friendly and efficient. The parking garage is a parking garage.Genuine Expedia guest review
"Great location and value"
This is a nice location for visiting Northwestern. Rooms are comfortable and staff is helpful. Parking is a major plus.Genuine Hotels.com guest review
"Room for improvement - easily correctable"
The bad had that heavy-quilt-duvet on it that was impossible to sleep under in the summer. On a shelf over the clothes rack was a opaque plastic bag that said "extra pillow" but I couldn't find a normal summer weight blanket in the room. After calling the front desk I was told that I would have to come downstairs (it was after midnight) to get a blanket. […] so I got up , got dressed, and went down for a old, blanket with holes in it, but it did the job. The morning we left I discovered that there was an extra blanket in the bag labeld "pillow"! Read moreGenuine Hotels.com guest review
"Good value and good location"
I was visiting my daughter at Northwestern. The hotel is in downtown Evanston in walking distance to the University and restaurants, and is half the price of the nearby Hilton. The room was clean and pleasant with new bedding and comfortable beds. Staff was helpful and friendly. Definitely a good value. The only negative was that there was an unusual […] odor in the hall the first night I was there, but luckily it did not penetrate to the room. The next morning the smell was gone, so not a big issue. I didn't try the breakfast, so can't comment, though it sounded like it had a large selection. Read moreGenuine Expedia guest review
"A Quiet Retreat from a Bustling Day in Chicago"
It was wonderful to return to the quiet peace of this hotel after a long, loud, bustling day in Chicago. Chicago is fun and exciting, but after several hours, we looked forward to coming back to the calmness of Evanston. This hotel was conveniently located near the Red Line of the "L".Genuine Expedia guest review
"Not that great, but close to northwestern U."
Close to Northwestern University and many churches. The room was clean, but no fridge. You need to buy water from downstairs.Genuine Expedia guest review
Great landscape, slow service at restaurant, need to renew pluming.Genuine Hotels.com guest review
"Old and tired -- needs major facelift"
Although our room was clean and the bed comfortable, the public areas of the hotel seem very old, dark and uninviting. The staff was helpful and polite, but the room I reserved (two full beds) was not the one we received on check-in (one king). I was too tired to go back down to the lobby to ask to be reassigned. Just shared with my daughter, who tosses […] and turns. Read moreGenuine Hotels.com guest review
NoneGenuine Hotels.com guest review
Overall was fine. There was surcharge for parking which I was not expected.Genuine Hotels.com guest review
"parking is expensive and tight"
water dripping from the pipes in the parking area. Quality of towels was cheap. Eggs were always short in the breakfast room ..and so was coffee. I had to wait 20 minutes to get coffee.Genuine Expedia guest review
"Close to Northwestern University"
Fair price for a hotel so close to Northwestern University & and the staff was pretty friendly. Downsides include: Parking fee and my requested room (two double beds) wasn't honored so we ended up with a king and a twin-sized sofa pullout...which worked but was far from ideal.Genuine Hotels.com guest review
"do not recommend"
parking and passway dark and unattende. lobby, room, corridors all worn out and tired. the only good thing was I could open the window to get some outside air.Genuine Expedia guest review
"Good location - we'd stay again."
The hotel staff manager helped us have a positive experience when the desk clerk couldn't help us with a non-smoking room. The manager stepped in and worked it out. The room was very clean. The air conditioner didn't work and one lamp had a burned out bulb. The bed was comfy and tv good, with premium channels. The breakfast was mediocre and the breakfast […] hostess seemed not very interested in providing "service" to guests. Be sure not to stay during weeks when lots of youth are booked in. We left the day after 240 youth arrived. Their behavior was not tolerable to us as paying guests. We left our comments about that with the desk clerk - who didn't seem to care about our complaints. The location is terrific, close to lake, parks, and lots of good places to eat/drink. Close to the L station, too. We would stay again. Read moreGenuine Expedia guest review
The check in clerk was superb. He in fact is the definition of quality friendly service. The nightshift clerk not so much. I pittied the guests who came in when he was working.Genuine Hotels.com guest review
"Walked to NWU admissions office!"
Perfect location if visiting NWU. Great food choices nearby and easy 10 min walk to campus. Would definitely stay there again.Genuine Hotels.com guest review
Hotel was great but there was no indication on-line that there was an additional daily charge for parking.Genuine Hotels.com guest review
"good value for money"
this was a good hotel, the rooms are large and adequate , the bathrooms are clean , and it is well located near the loop station . However, the entrance and the lobby have a gloomy look . and needs to be spruced up. The staff was very helpful and everyone had a smile .Genuine Expedia guest review
It's good. Parking structure entrance will ruin low-riding cars.Genuine Expedia guest review
Too close to train station but other than that I enjoyed our stay st the Best Western Evanston. IlGenuine Hotels.com guest review
"Good location, a little dated"
A very worn place - everything worked and the staff was very helpful, but the lobby and rooms are old & dated (for the price). It's more like a motel.Genuine Expedia guest review
"Customer Service Lacking"
Impossible to recommend when they did not honor the room type that I had booked and paid for. First time that has happened to me in over 10 years of using Expedia. What's the point of categorizing rooms if you are not going to honor what people have chosen and paid for?Genuine Expedia guest review
"Visiting Northwestern University"
this Best Western was great in regard to convenience to Northwestern. Having breakfast included just makes things that much easier.The sheets on the bed were very comfy... A great stay.Genuine Hotels.com guest review
Close to church that was leading the event. Near the EL. Walking distance to some good food and drink places.Genuine Hotels.com guest review
"excellent value for the price"
I checked in fairly late at night so did not have time to use the amenities but what I saw was very nice and clean. The bed was comfortable. The hotel was quiet and in a good location for visiting Northwestern or Loyola Universities. Parking in conveniently attached to the hotel. I would stay there again.Genuine Hotels.com guest review
Service was great and the staff was super helpful. They even printed my boarding passes. I will definitely come back ! Plus it is withon walking distance to the train station!Genuine Expedia guest review
The hotel was conveniently located and it was not bad. Overall, we were pleased.Genuine Expedia guest review
I have no complaints from my stay at the Best Western in Evanston. Very convenient location, close to the CTA and close to restaurants and bars. The hotel room was fine, clean and comfortable. The breakfast was probably the best highlight, very well stocked, great options and delicious waffles! I checked out very, very happy.Genuine Hotels.com guest review
Very unsanitary! I found someone elses clothing in my room! The only great thing about it was the view other than that my experience was horrible. And the workers didn't do anything about it! I would not stay their again. If I were you I would pass and find something better and cleaner!Genuine Hotels.com guest review
My stay was fine except that evidently there was a problem with the heater. I was greeted by a blast of hot air ... the unit was only at 68 degrees. I kept turning down the heater all the way to 50 degrees. In the morning, still hot, I shut the unit off. Mind you it was only in the lows 20s outside so the outside was not heating the room. Made for a […] fitful sleep. But the beds and pillows are comfortable. Would like more 'natural" food on the breakfast - not so much processed bread and rolls/muffins. But a nice stay none-the-less. Read moreGenuine Hotels.com guest review
Fine. Nothing special. Close to Northwestern. Didn't like the heating/cooling wall unit. Room was very dry, and unit kept coming on and going off.Genuine Expedia guest review
"OK For A Short Stay"
The entrance to the hotel -- from the garage -- is a bit off-putting. It appears that you're about to enter squalor. Once past that, the hotel is fine, if unspectacular. It is fairly close to Northwestern; there are lots of restaurants within easy walking distance. There is also a railroad track within a block or so, and the trains run often. The bathroom […] light switch is rather bizarre and difficult to find in the dark. These are minor issues -- if you don't expect luxury or anything close to it, this hotel will be satisfactory. Read moreGenuine Expedia guest review
"Friendly staff and very comfortable beds!!"
We had a nice stay. You should not expect a five star or a brand new 3 star, this is a solid 3 star hotel. We were impressed by our housekeeping lady, how well she cleaned our room, made our beds, although we have never met her. She must have put a lot of thoughts on everything she does. VERY COMFORTABLE BEDS! Very cleaning linen!! Especially in Chicago's […] cold/ windy climate, the beds were such a nice place for a wonderful night rest. Read moreGenuine Hotels.com guest review
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