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Radisson Hotel Chicago O'Hare - Des Plaines 42.00962, -87.88753
1450 E Touhy Ave, Des Plaines, IL, 60018 United States
Guest review summary
- 8.6 Average rating: All Trip Types
- 93% Recommended
- 294 Reviews
- 8.6 Hotel Service
- 8.8 Room Comfort
- 8.4 Hotel Condition
- 9.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (294) | 8.6 |
| Business | (39) | 8.2 |
| Romance | (31) | 8.6 |
| Family | (27) | 8.0 |
| With Friends | (41) | 8.8 |
| All Others | (156) | 8.8 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (complimentary) available 24 hours
- ATM/banking
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Express check- in
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Limo or Town Car service available
- Multilingual staff
- Room service (limited hours)
- Safe-deposit box - front desk
- Self parking
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
Rooms (all rooms include)
- Air conditioning
- Balcony
- Cable/satellite television channels
- Cable television service
- Climate control
- Coffee/tea maker
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Deck
- Electronic/magnetic keys
- Electronic check-out
- Free local calls
- Hair dryer
- Housekeeping
- In-room safe
- Internet access (complimentary)
- Iron/ironing board
- Non-smoking only
- Pay movies
- Premium bedding
- Rollaway beds
- Television
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 4;
- Number of rooms: 245;
- Restaurant(s) in hotel;
- Smoke-free property;
- Swimming pool - outdoor seasonal;
- Television in lobby;
- Wireless (high-speed) Internet access - complimentary
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Fishing nearby
- Golfing nearby
- Ice skating nearby
- Playground nearby
- Running track/path nearby
- Sailing nearby
- Swimming on site
- Volleyball nearby
Guestrooms Guestrooms
2 Doubles Guest Room
2 double beds. Balcony. Desk. Complimentary high-speed Internet access. Cable/satellite TV with pay movies. Coffee/tea maker. Complimentary weekday newspaper. Iron/ironing board. Hair dryer. Nonsmoking.
All rooms include All rooms include- Air conditioning
- Balcony
- Cable/satellite television channels
- Cable television service
- Climate control
- Coffee/tea maker
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Deck
- Electronic/magnetic keys
- Electronic check-out
- Free local calls
- Hair dryer
- Housekeeping
- In-room safe
- Internet access (complimentary)
- Iron/ironing board
- Non-smoking only
- Pay movies
- Premium bedding
- Rollaway beds
- Television
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
Gst Rm-Sofabed-Sleep Num Bed-Hi Spd Net
1 king bed or 2 double beds. Premium bedding. Balcony. Deck. In-room safe. Cable television service. Cable/satellite television channels. Television. Pay movies. Video-game console. Free local calls. Voice mail. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Non-smoking only.
All rooms includeGuest Room
1 king bed or 2 double beds. Premium bedding. Balcony. Deck. In-room safe. Television - Cable service. Cable/satellite TV. Television. Pay movies. Video-game console. Free local calls. Voice mail. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Electronic check-out. Air conditioning. Climate control. Non-smoking rooms only.
All rooms includeGuest Room
2 queen beds. Premium bedding. Balcony. Deck. In-room safe. Television - Cable service. Cable/satellite TV. Television. Pay movies. Video-game console. Free local calls. Voice mail. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Electronic check-out. Air conditioning. Climate control. Non-smoking rooms only.
All rooms includeGuest Room-High Speed Net-Balcony
1 king bed or 2 double beds. Premium bedding. Balcony. Deck. In-room safe. Cable television service. Cable/satellite television channels. Television. Pay movies. Video-game console. Free local calls. Voice mail. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Electronic check-out. Air conditioning. Climate control. Non-smoking only.
All rooms includeGuest Room-King or 2 Doubles
One king or two double Sleep Number bed(s) by Select Comfort™, with adjustable-firmness mattress(es). Private balcony. Desk with ergonomic chair. Complimentary high-speed Internet access. Cable TV with pay movies. Coffee/tea maker. Complimentary weekday newspaper.
All rooms includeKing Guest Room
1 king bed. Balcony. Desk. Complimentary high-speed Internet access. Cable/satellite TV with pay movies. Coffee/tea maker. Complimentary weekday newspaper. Iron/ironing board. Hair dryer. Nonsmoking.
All rooms includeSleep Number Bed Guest Room
2 queen beds. Premium bedding. Balcony. Deck. In-room safe. Television - Cable service. Cable/satellite TV. Television. Pay movies. Video-game console. Free local calls. Voice mail. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Electronic check-out. Air conditioning. Climate control. Non-smoking rooms only.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Allstate Arena - 500 yards
1.0 - 3.0 mi
- Chicago O'Hare Airport - 2.4 miles
- Donald E. Stephens Convention Center - 2.4 miles
- McDonald's Museum - 2.5 miles
- Rosemont Theatre - 2.6 miles
3.0+ mi
- Glenview Amtrak Station - 6.2 miles
- Chicago Executive Airport (PWK) - 7.4 miles
- Portage Park - 7.5 miles
- Arlington International Racecourse - 8.2 miles
- Woodfield Mall - 8.4 miles
- Frank Lloyd Wright Home and Studio - 9.2 miles
- Unity Temple - 9.6 miles
- Chicago Midway Airport - 17 miles
- Chicago DuPage Airport (DPA) - 20 miles
- Waukegan Regional Airport (UGN) - 28 miles
- Aurora Municipal Airport (AUZ) - 34 miles
- Gary - Chicago Intl. Airport (GYY) - 37 miles
- Joliet Park District Airport (JOT) - 37 miles
- Kenosha Regional Airport (ENW) - 40 miles
Reviews
Filter by:
-
All (294)
- Recommended (273)
- Not recommended (21)
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"I was pleasantly surprised"
Reviewed by H of UK on Apr 17, 2008
I was pleasantly surprised. Most Airport hotels I have used before have that tired look that comes with high turnover use. The room was a reasonable size, comfy and clean. The staff very helpfull, and its closeness to the airport ideal for me. There was a good selection of places to eat within walking distance. So I would recomend this to friends and business associates.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
Reviewed by a Hotels.com guest on Nov 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"smoke free enviroment"
Reviewed by elena of chicago on Nov 11, 2009
I am not a lover of sleep number bed so i didn't sleep very well and i wish they had a refrigerator.The room was clean. The hotel is 100% non-smoking, i wish they have that posted on their page when i made the reservation, i would chose a different place.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Worn out"
Reviewed by a Hotels.com guest on Nov 1, 2009
This hotel needs an upgrade. The carpets are not clean. The original description said I had a free breakfast and it was one of the deciding factors. This was not the case.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 6.0 Room Comfort
- 4.0 Room Cleanliness
"hotel gave misinformation"
Reviewed by Dayna of Detroit on Oct 28, 2009
i called the hotel BEFORE making the reservation to find out if they were able to shuttle me & my to the Convention Center and was told that could be arranged, however upon arrival, we were told that that wasn't possible because they were short staffed & their shuttle only goes to the airport! i would not have booked this hotel had that information been given to me in the beginning!
Overall Rating
out of value="10"- 2.0 Hotel Service
- 8.0 Hotel Condition
- 4.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Clean & Comfortable"
Reviewed by Brandon of Sparta on Oct 21, 2009
This hotel is great. It is the second time that I have stayed at this hotel while in Chicago. It is convenient for those flying in/out of O'hare. Not close to downtown if you plan on driving. One thing that is nice is that you can take the shuttle to the airport for free and get on the train to downtown. Nice service the hotel provides. Shuttle runs 24 hours a day on the hour and half hour. Great hotel overall and I would definately stay there again and recommend it to others.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice hotel"
Reviewed by a Hotels.com guest on Oct 19, 2009
The room was clean and had a nice bathroom. I really liked the king size sleep number bed. The hotel was clean and free parking. Many resturants with walking distance and close to the airport. The only i didn't like was that the room was pretty small for two people and i wish they had free breakfast!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Oct 14, 2009
Great rates and amazing location.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Hotel"
Reviewed by Kassie of Tipton on Oct 14, 2009
I stayed here with my family for the Taylor Swift concert and it was great. The hotels location was amazing and hotel was there clean. I wasn't impressed the the sleep by number beds but my kids loved them! I will def stay here ago tho if we come back to the area!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 6.0 Room Comfort
- 10.0 Room Cleanliness
"Good hotel"
Reviewed by a Hotels.com guest on Oct 10, 2009
The hotel was exactly as advertised and was a good hotel. We didn't spend much time in the hotel but it was comfortable, clean and worked out well.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Location for Concerts"
Reviewed by Dawn of Meegan on Sep 30, 2009
Room was very clean. Great for concerts. We only walked about 3 blocks to the arena. It was well lit and lots of businesses were open 24 hours. We would definately stay there again.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Needs improvement"
Reviewed by a Hotels.com guest on Sep 28, 2009
Lobby and fitness area was tired and dated. Room was OK.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 4.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Very Convenient"
Reviewed by a Hotels.com guest on Sep 23, 2009
Great for flying out of O'Hare
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great deal."
Reviewed by a Hotels.com guest on Sep 16, 2009
I was completely satisfied. I would recommend this hotel.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great"
Reviewed by K of Bowie on Sep 11, 2009
Stayed there for one night b/4 flight out of O'Hare. Great bed, quiet room, very clean.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Wheres the coffee?"
Reviewed by a Hotels.com guest on Sep 10, 2009
The complimentary coffee is only served from 5:00 am to 6:00 am.. After that is is the Pricy $2.25 coffee from the resturant..
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Disappointment"
Reviewed by a Hotels.com guest on Sep 9, 2009
Did not meet the standard I expected from a Radisson Hotel.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Exceptional"
Reviewed by D of Kent on Aug 27, 2009
Friendly and efficient modern hotel, with plenty of facilities. Operates a 24hr free shuttle bus to the airport every half hour, takes 10 mins. From there you can catch the L, 40 mins, into Downtown. Be aware when coming up the tollway, to stay in the left lanes or you miss a booth. YOU ARE ALLOWED 2 MISSED BOOTHS in a calendar year.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great deal"
Reviewed by a Hotels.com guest on Aug 24, 2009
As a single mom traveling with my son to tour Chicago, the important things for me were safety, price and cleanliness. The hotel and area appeared very safe, the place was clean and it worked great for a short stay. We bought a CityPass and 3 day Metro pass. We took the shuttle to/from O'Hare to the museums, aquarium, and Navy Pier. Everyone at the hotel was very helpful.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Hotel"
Reviewed by Ed of Dry Ridge on Aug 12, 2009
Really enjoyed the Sleep Number beds and the transportaion to the airport to use the subway to downtown. Staff was very friendly.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Hotel, very peaceful."
Reviewed by Wilhelma of Bayamon on Aug 12, 2009
We are a really young couple (20 & 21) and we found this hotel to be great. It is very peaceful and the personel is very nice. It's about 40 minutes away from the city on train but, the shuttle service is very efficient, and after a loud night at the city, it is perfect to come to the hotel room and have a nice sleep. The only thing I would suggest is to have Continental Breakfast served for the price we paid, but everything else was perfect. Specially the bed, which is really comfortable, and the bathroom is very clean. Good Hotel for the money!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding"
Reviewed by a Hotels.com guest on Aug 12, 2009
I thoroughly enjoyed this hotel and would stay again. Everyone was friendly and things were clean, prices were good, and the bed was beyond comfortable. I was very pleased.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Meets your needs"
Reviewed by a Hotels.com guest on Aug 3, 2009
Free parking, free shuttle, expensive onsite food, approx 45min to downtown by shuttle and metro combo. good surrounding food and supplies. nice beds, no hot tub!! no breakfast!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Super helpful staff"
Reviewed by a Hotels.com guest on Jul 30, 2009
the front desk staff was great about answering questions on how to get from one place to another on the L train.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Friendly service Great location to Ohare"
Reviewed by a Hotels.com guest on Jul 28, 2009
We picked this hotel based on the previous hotel.com reviews which were right on target. Convenient to ohare, great free shuttle service 12/7. free in room internet was appreciated. easy connection to blue line subway from ohare to downtown ...... be sure to buy a 24 hr visitor cta subway pass if you doing downtown. subway sure beats driving and parking!!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great night's sleep"
Reviewed by a Hotels.com guest on Jul 27, 2009
This hotel has one of the most comfortable beds I've ever slept in (sleep number beds). It was quiet, clean, and friendly. The location was also good - great steak place right next door. I would certainly return.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Very nice hotel"
Reviewed by a Hotels.com guest on Jul 25, 2009
Overall a very enjoyable place to stay. The 24 hour shuttle to the airport/train station makes it very easy to get downtown. The sleep number beds are my only gripe and they are only a problem if you have more than one person sleeping on them. They tend to behave like overpriced air matresses and bounce you around if the other person moves.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Recommended"
Reviewed by a Hotels.com guest on Jul 22, 2009
Very clean hotel. Room and bedding very comfortable. Bathrooms are very small, but not a problem for 1, 2 guests at the most. Bathrooms should have fans installed. Train ride into the city was longer than expected- 45 mins to an hour. Cleaning staff super nice!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"comfy beds and bedding"
Reviewed by a Hotels.com guest on Jul 17, 2009
comfy beds and bedding
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"One disappointment"
Reviewed by a Hotels.com guest on Jul 17, 2009
The hotel advertised a lobby bar but when we got back at 11:00 P.M. on a Friday evening, it was closed and looked as if it had been for quite some time.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great beds - but transportation issues"
Reviewed by Steve of Washington on Jul 17, 2009
The price was great. The rooms were small but certainly adequate. Breakfast is a buffet, costing around $10 per person. IHOP and Steak-N-Shake are within easy walking distance. The rooms do not have wireless internet service, but a network cable is provided in each room for access. We didn't have our car with us and planned to use the CTA for our transportation around the city. If you are planning to do this, be aware that the Blue Line has been undergoing construction for a few months. The line is open through the week, but closed between the Western and Washington stations on the weekends. They provide shuttle busses from Western into Chicago, but these are much slower than the subway. It took us approximately 1 1/2 to 2 hours to get from the hotel to downtown each day. (It even took this long with our late-night commute back on Saturday evening.) The free hotel shuttle picks up and drops off at O'Hare approximately twice per hour. Overall, the service was very reliable. We returned from downtown late one night (about 1:30 AM)and the shuttle was "on another run" because of a wedding party the hotel was hosting. Rather than wait until 2:30 AM for the shuttle, we paid one of the other hotel shuttles to take us back. Probably the biggest frustration during this was the difficulty we had in getting someone to answer the phone at the front desk during this time. For the most part, the hotel is nice and a good value. Any problems we experienced, for the most part, were due to construction on the Blue Line, which we had not expected, and were out of the hotel's control.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by nicole of de pere on Jul 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Get Away!"
Reviewed by Erica of Upstate on Jul 15, 2009
I am away from my family for an extended training session this summer. My husband was able to fly in for a quick weekend visit and this hotel was perfect. It was clean and very comfortable. We weren't bothered by any noise from the airport and couldn't even hear anything. Not even the popular concert that was going on at the Arena nearby. The shuttle was quick and reliable and free! The sleep number bed was awesome. Surrounding restaurants were the usual chains but still very good. I've got no complaints.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Jul 14, 2009
Very nice hotel for the price I got from Hotels.com. It is near resturants, convenient stores, you do not have to go far to get things you may need during your stay. Rooms were nice with all the necessary convenience, having free internet access was a bonus. I would stay there again and would recommend it to others.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews