"Nice and affordable."
We stayed here for an event. The rooms were nice and so were the beds. Very clean and good price.Genuine Hotels.com guest review
We needed a room for one night to rest up for a long drive. Room was comfortable and clean. Biggest issue was the noise. The hotel was loud. Any movement in the hallway was very loud. During the night a party in the room next to us felt like it was in our room. We called the front desk to advise. Not sure they did anything.Genuine Hotels.com guest review
"Great Swimming Pool"
The bed was flat, the air conditioning didn't cycle off - it stayed on all night. Other than that....The staff at check in was great, the pool was wonderful, and I would probably stay with you again if I need to be in that area around Chicago.Genuine Hotels.com guest review
"Very convenient shuttle included"
Very close to the airport used the shuttle service which was free! Would stay there again! Just wished they had a microwave & fridge.Genuine Hotels.com guest review
"Enjoyable and close to destination"
All in all, a very positive stay for five nights at this hotel. Convenient, clean, well serviced and maintained. Asked for room with a refrigerator but unable to get one. That was the only negative in an otherwise positive experience.Genuine Hotels.com guest review
Very nice .. close to restaurants and light shoppingGenuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kai Chow General Manager Radisson Hotel Chicago O'Hare 847-296-8866
Very nice restaurants all around convenientGenuine Hotels.com guest review
"Convenient airport access"
Stayed here recently as I had an early morning flight out of ORD. Quick and easy shuttle access - 5-10 min to terminal. Room was comfortable.Genuine Hotels.com guest review
I was glad to find a place that was nice and a reasonable price near the Fountain Blue and on a bus route.Genuine Hotels.com guest review
"Easy to reach downtown Chicago and places"
Excellent in all waysGenuine Hotels.com guest review
"Repeat stay close to arena"
This is our hotel of choice when there is an event at the arena. Close to arena and restaurants, good parking, clean rooms, easy access to I-90 from the Lee Street interchange. Will definitely stay again.Genuine Hotels.com guest review
The bathroom design was far too tight and awkward for even one person to use comfortably. Hand towel rack was at the front of the sink so that it caught on whatever clothes you had on. Good shower head and hot water. On Saturday night the hallway on our floor was full of drunk people, being loud and obnoxious and inconsiderate, making it impossible […] to sleep. Read moreGenuine Hotels.com guest review
This was a disappointing visit. The hotel was older, and the service was less than stellar. Parking is not free if you're flying out unless you book through park.sleep.fly. The rate was the best part, at $120, being minutes from the airport. Would not return.Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare Dear Value Geust, Thank you for sharing your hotel experience. We would like to apologize for your unsatisfaction with overall condition of our hotel and the service you received at our hotel. We appreciate your feed backs we will share your comments with our associate to provide better services in thefuture. Regards to parking, we have complimentary parking for the night of stay only. If guest want to leave the vehicle while they are travelling, we have park and fly packages that are availble . Once again, thank you for your comments and we will use it to improve our services in the future.
"Well done, Radisson"
My wife and I enjoyed 2 comfortable and quiet nights here. And since we have been sleeping on a Sleep Comfort bed for nearly 15 years, we felt right at home. The hotel is convenient to a good variety of restaurants, a Target store, and the expressways. Thank you, Radisson.Genuine Expedia guest review
"Business Trip in March"
Hotel was very clean, Staff was very helpful, close enough to restaurants, stores, etc... But - temperature insulation in room was poor. When the temperature dropped, cold air rushed in from outside where the A/C unit is attached to the wall (poorly sealed) and the thermostat is on the other side of the room. So when heat was not on, the room became […] extremely cold until the thermostat kicked in, then the room was very warm. Temperature kept fluxuating high & low for the entire stay. Read moreGenuine Hotels.com guest review
Sleep Number bed did not work and one side of the bed was extremely hard.Genuine Hotels.com guest review
"Close to Allstate Arena"
Very nice hotel. Excellent beds. Sleep Number beds and very comfortable. Only problem was no hot water in the morning. Hotel was offering to adjust the rate and free buffet breakfast. Would not adjust rate to anybody that booked online.Genuine Expedia guest review
"A Good Stay"
Radisson lived up to its reputation. We enjoyed our stay and the helpfulness of the staff. It worked well being a block from the concert we attended.Genuine Hotels.com guest review
We stayed at the hotel to attend a concert at Allstate Arena. Arrived at 3:30 and to find a very long line of guests checking in. We waited approx. 20 minutes but the process moved quickly. The parking lot was full and difficult to find parking and had to drive around for a few minutes to find a place to park. Our room was on the first floor and the […] hallway was excessively noisy and a long line formed in front of our room from the StubHub office. It created a lot of commotion and disruptive noise while trying to nap. I wouldn't recommend the first floor. THE REASON WHY I WILL NEVER STAY HERE AGAIN! WAKING UP WITH NO HOT WATER TO SHOWER. THE RESPONSE FROM STAFF- EVERYONE MUST HAVE SHOWERED AT ONCE IT WILL BUILD UP SOON. Two hours later we checked out with no hot water to shower. Read moreGenuine Hotels.com guest review
"You don't get what you book!"
Overall it was a nice place to stay. The location was perfect for our concert and Longhorn Steakhouse was right next door for supper before. The room I book was not what I got. I booked 2 full beds with pull-out sofa and there was NO pull-out. I chose these because we had 3 people in each room and they could each have a bed. I was told they don't have […] rooms like these and that they are only "suggested" rooms by the very unhelpful gentleman checking us in. Apparently we were not the only people having the same problem. There was a lady ahead of us doing some yelling. This gentleman also told us it was Expedia's issue not theirs. I booked early so I would have a good choice. We had 2 of the girls sleeping in the chair or on the floor because of this because they didn't want to be crowded in the beds. I would have gotten different rooms if I had known this. Mr. Martinez the next morning when we checked out, was very unhappy with what happened and said he would look into it and make it right. He was very nice. Read moreGenuine Expedia guest review
"Rude staff, noisey elevator ..."
Staff at desk were rude. Also the staff at the breakfast area. They placed us in a room right across from the noisiest elevator imaginable.Genuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best customer service. Also, we understand how important a quiet environment is and apologize for the noisy elevator. Your feedback helps us prevent situations such as this in the future.
"Great location for concert, but not for sleep."
Great location for walking to the Allstate arena. Now the rest - we had 5 people and received a room with two double beds - was supposed to also have a sofabed, but didn't. Sheets has stains on them and the one bed was uncomfortable. Walls are thin, could hear the people in the next room talking. A lot of extra loud noise (besides the street noise). […] We were on the 3rd floor and kept hearing a "metal banging" noise, sounded like someone banging on dumpsters. Then got woke up in the AM to the same noise about 6 AM. They also had a delivery about 7 AM, so noise of the truck and the unloading of the shipment woke us up again . Couldn't wait to get out of there. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize that you did not enjoy your recent stay and found our service less than satisfactory. Firstly, our reservation agent should have advised during time of booking that room can fit up to 4 persons regardless of room type. A typical room is designed for 2 adults with 2 young children. We apologize that you were not offered the option to get two rooms. Secondly, we apologize the bed sheets had stains on them. Our Housekeeping associates would be more than happy to change the bed sheets immediately for a more enjoyable and worry-free sleep. Lastly, we need to investigate the adjacent rooms on the unexpected noise level that had interrupted your sleep. Your comments will be shared with our associates for service improvement. We hope you would give us another opportunity to serve you again when you are in the area. Sincerely, Kai Chow General Manager Radisson Hotel Chicago O'Hare
"Nice hotel near casino"
This was a nice hotel near shopping and a really nice casino. Room was clean. Our room had a sleep number bed which made it easy to get comfortable.Genuine Expedia guest review
"Close to the airport for an overnight"
We flew into Chicago on our way home from London and just needed a room for the night. The Radisson ticked all the boxes - good shuttle service including early the next morning, clean, comfortable, quiet, and not too far from the airport. Check in was quick and easy and we were on our way to the room.Genuine Expedia guest review
The reason for being there was not, pleasure but everything about this hotel was amazing. I will stay again...Genuine Hotels.com guest review
"Great Place to Stay"
When checking in the gentlemen at that front dest was wonderful. Only down fall he gave us an upgraded room and in my opition it was a down grade as it was on the street side. Granted not being his control there was a major snow storm so 2:00am the snowplows were going through. At 3:00am the garbage truck decided to empty all the bins which were right […] outside our room and at 3:00am somebodys car alarm decided to go off. Other than all that the hotel its self was very nice Read moreGenuine Expedia guest review
"Nice Place Near the Airport"
Very nice place, prompt shuttle service. There is a restaurant (Longhorn Steakhouse) right next to the hotel. If I had a criticism it would be that the bathroom was a little cramped but otherwise it was very nice and quiet despite being quite busy since many were stranded with flight delays. The hotel staff was extremely friendly and went out of their […] way to be pleasant and it made all the difference to me when I was stranded away from home. Would recommend highly to anyone in the Chicago area. Read moreGenuine Expedia guest review
Great location, free parking. The Radisson O'Hare hotel is located a few miles away from O'Hare International Airport and a block away from the All State Arena. The room was clean and comfortable.Genuine Expedia guest review
"Perfect for a concert"
Very convenient....Could walk to the All State Arena..Clean and good price.Genuine Hotels.com guest review
"Nice hotel close to the O'hare airport"
I enjoyed staying at this hotel because the hotel staff was so nice and the rooms were clean and comfortable.Genuine Expedia guest review
The shower leaked water on the floor. I booked this hotel to keep the car there while away for a week. This wasn't honored and it costed another $15 per night for parking. The hotel reduced this fee to $7. Beware of the hidden cost. I even called prior to going there and was told parking was free. Not recommending this hotel to friends and family.Genuine Hotels.com guest review
"Walk to Allstate Arena"
Perfect location for attending events at nearby Allstate Arena. Rolled in shortly after 5 pm, checked in, still had time for a decent dinner at the adjacent Longhorn Steakhouse, and walked to Allstate Arena in plenty of time for an 8PM concert. Perfect for avoiding parking hassles for a sold-out show, and nice not to have to count drinks all evenin […] g. Read moreGenuine Expedia guest review
"Nice hotel people were very helpful"
This was the most helpful place we stayed the night before flight to Punta Cana we keep are car there safe for little money five min from airport shuttle was fast and safe and they had a steakhouse in the hotelGenuine Expedia guest review
"beautiful hotel only a block away from Michigan St"
We loved the hotel. It was so close to shopping on Michigan where there is shopping and so many restaurants.Genuine Expedia guest review
"Check in went smooth and they were very helpful"
Did have one bed in the rooom that was a sleep number had a small hole in it and didn't hold, other than that was a good experience.Genuine Hotels.com guest review
"Ok for short stay, staff very nice/professional."
I stayed here for less than 24 hours, and although the hotel is not a 5 star, it was comfortable. The staff was very helpful, professional, and friendly. Close to the airport with shuttle service to and from. Also shuttle service to/from the PLMA show. There is a Longhorn's restaurant connected to the hotel which adds kudos to the experience. Although […] I was not a fan of the breakfast buffet, personal preference, they did offer a varied selection including an Asian inspired breakfast area with rice, porridge, vegetables, and condiments. There was a fire emergency, isolated to the kitchen, and the staff was over-the-top kind and kept us updated. We did evacuate the building and the fire department was called, but all was well in the end. I would definitely stay there again for a short length of time. Read moreGenuine Expedia guest review
It was fine in every respect.Genuine Hotels.com guest review
"Bathroom somewhat small"
Although our check in was smooth , it took over ten minutes due to a rather slow client in front of us . There appears to be only one luggage trolley for the whole hotel . You cannot use the bathroom without closing the door , which in itself involves a bit of gymnastics !Genuine Expedia guest review
"Okay for one night trip"
It was an okay hotel. My rating overall was affected by the fact that the rooms didn't have a refrigerator, sleep number controller barely worked. The decor of the hotel was outdated.Genuine Hotels.com guest review
The hotel staff is rude, they really could care less to help you. Hotels elevators are so far away... prepare your self for a hike to your room, bring a bottle of water with you if you can. Room is less then average. The sleep number bed wasn't really working well. Overall don't stay here, it's really badGenuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for sharing your valuable feedback on Expedia.Com. We apologize for the less than satisfactory service you received during your recent stay. I would be greatly appreciated if you can provide me with more specific information such as estimated check-in time, room number and why you think our associates are less than helpful. This information will be used for investigation and service imrpovements. Sincerely, Kai Chow
very short free shuttle ride from hotel to airport, staff extremely helpful and friendly, breakfast is mediocre at best but free, excellent choice for layovers at an affordable priceGenuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for your kind compliments! We shall share your comments with our associates. I would be grateful if you can provide more information on the breakfast experience for your service improvement. Sincerely, Kai Chow
"Bed comfort was horrible"
My room was great until I laid down on the sleep number bed which was hard as a concrete floor. I tried to adjust the numbers but they did move and down but the bed was still hard. Through a horrible nights sleep which sleep wasn't happening I finally contacted the front desk to see if another room without a sleep number bed was available and there […] was but that bed was as just as uncomfortable. I have stayed at a $39.00 night Super 8 and the bed was comfy. Would not recommend this hotel to anyone unless they want to sleep on a hard bed. Read moreGenuine Hotels.com guest review
Bathroom sink was clogged - Rm # 204. Sleepnumber beds were very nice.Genuine Hotels.com guest review
"would not hesitate to stay again"
My wife and I were very pleased with our stay at this Radisson. From the front door to our room, everything was excellent.Genuine Expedia guest review
Very clean and comfortable - loved the bedding! I want those pillows!Genuine Hotels.com guest review
We were going to an event at Allstate arena and stayed here. Great location to walk to Allstate! Room and service was good.Genuine Hotels.com guest review
"close to the allstate arena"
The hotel was fine for an overnight stay while attending a concert at the allstate arena. The walk was easy, about two blocks. There was absolutely no parking though. If you are checking in for an event, make sure you get there at least 2-3 hrs early. We arrived at 6:15 for an 8:p.m. concert, thinking we could check in, and have dinner at the attached […] steakhouse. Wrong! The customers of all of the surrounding restaurants filled the hotel parking lot to the point that hotel customers could not park. We drove around for 25 minutes and had to fight for a parking space in the hotel lot. There was at least a 47 minute wait for any restaurant in the area. While the hotel staff was friendly, I can't say the same for the general public in the area. If you arrive early and get a parking spot and are able to get in to a restaurant, you will have no problem. Overall the only real problem was that they need to reserve parking for the hotel customers only, and not the neighborhood restaurants, other than that, the hotel was fine. Read moreGenuine Hotels.com guest review
"business in chicago"
a bit outdated. fairly close to airport. the fitness room had free weights so that was good. no free breakfast. a bit overpriced.Genuine Hotels.com guest review
"Walking distance to Allstate."
Nice hotel. Walking distance to Allstate. We arrived early and were able to get an early check in.Genuine Expedia guest review
Was very disappointed that for such a high price to pay that the beds were the most uncomfortable beds EVER. And they were sleep number beds!Genuine Expedia guest review
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