All hotels in Des Plaines, Illinois, United States of America
1 room, 2 adults
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1450 E Touhy Ave, Des Plaines, IL, 60018, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 455 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
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2.0 / 5Fair
"Radisson stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
It was incredibly loud with adjoining room doors. The clientele there were incredibly loud. Shower wouldn't drain.
Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare
Thank you for your response regarding your hotel stay with us. Thank you for making us aware of the issue you encountered with the shower drain as we are able to fix this before another guest checks into this room. I want to apologize for this and assure you we are consistently taking care of any guest issues encountered and hope to see you again in the future.
2 night business trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice hotel. Stayed for a concert at All State Arena. FYI Not much to do in the area afterwards. I thought it was a little pricey not to have at least a continental breakfast. There is a buffet for around $10. Nice beds and linens. Bathroom was very clean. Noon checkout was nice.
Genuine Hotels.com guest review
1 night trip with friends May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect walking distance to our concert venue. Great hotel location and lovely rooms.
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
A Traveler
US
4.0 / 5Excellent
"$$"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good for the money
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
Elizabeth
US
5.0 / 5Outstanding
"A good time!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Single traveler passing through Chicago. It was a great stop after my international flight. The room I booked was clean, the bathroom was clean, and the beds were the strange new sleep number kind- which were really nice, though I might have spent 10 minutes playing with the numbers like a little kid. It was a good place to relax and they had wifi available, as well as a shop with any little things you might accidentally forget as a traveler. The hotel staff were friendly and everyone said hello to me, even the cleaning staff. I had no need for the business center and I ended up skipping the 24-hour gym and the pool. But overall, I felt good about choosing to stay here.
Genuine Hotels.com guest review
1 night trip May 30, 2015
Elisabeth
US
4.0 / 5Excellent
"Pleasant surprise for great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is a fabulous place to stay near O'Hare. The staff was wonderful, including the front desk and shuttle drivers. It was clean. The beds are super comfortable, and even though it's showing its age a little bit around the edges, the management had gone out of its way to add upgraded amenities and decorative touches to the point that it rivals new construction.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
Andrea
US
5.0 / 5Outstanding
"Fabulous stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
when we checked in the staff was so nice! The pool was great! The beds where amazing!!!
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
Lydia
US
4.0 / 5Excellent
"Overall good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel was clean. The bathroom sink had a leak. Walls were thin and the room occupants next to us where rather loud in the middle of the night.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Jeffrey
US
4.0 / 5Excellent
"Decent overnight!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Decent Overnight!
Genuine Hotels.com guest review
1 night business trip May 18, 2015
Wadi
US
3.0 / 5Good
"Might Not Get a Good Nights Sleep"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
Sleep number bed was out of air. We could not get the control to work. It was too late to change rooms so my wife slept in a hole for the night. When I told the front desk about the problem the next morning, we were offered a free breakfast, then $25 off. I asked that half of the room rate be refunded. Waited several hours for a response which was $50 off. Not enough. I don't believe that anyone actually took the time to look at the bed. Didn't sound like they even cared.
Genuine Hotels.com guest review
1 night romance trip May 18, 2015
Ronald
US
3.0 / 5Good
"Graduation trip."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Advertised as a balcony room but we rec'd a ground floor room with a tiny patio with an intimate view of the parking lot 8 feet away. Pretty pricey for a room that didn't have a refrigerator and a broken sleep number bed. Basically slept and changed clothes there so we didn't bother to complain so I wouldn't say the bed and balcony issues would not have been rectified. On site restaurant was an adjacent Outback that was fair at best. Wouldn't stay there again.
Genuine Hotels.com guest review
3 night family trip May 15, 2015
Michael
US
4.0 / 5Excellent
"Who fan says yes"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed to attend a concert. Small bathroom and I'm a Temporpedic bed owner so I'm a bit prejudiced about other beds. Overall, very pleased with hotel.
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
Philip
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This comfortable place is convenient for traveling in and out of Chicago O'Hare. Also convenient for getting to and from businesses in that area.
Genuine Hotels.com guest review
2 night romance trip May 6, 2015
Gary
US
5.0 / 5Outstanding
"convenient to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This was just a quick stop to avoid a really early start before a morning flight and the Radisson was a fine choice. Comfortable, clean and convenient. Shuttle service to O'Hare was a big plus.
Genuine Hotels.com guest review
1 night family trip May 4, 2015
A Traveler
US
4.0 / 5Excellent
"Radisson O'hare"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location for business in the suburbs. Decent room for price. Several chain restaurants within walking distance.
Genuine Hotels.com guest review
2 night business trip Apr 28, 2015
Gregory
US
4.0 / 5Excellent
"One Night Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Love the area, lots of good restaurants and ease of getting downtown Chicago. Bathroom way too small. had to twist around to shut the door. Other than that the hotel is great and clean. Loved the Sleep Number Beds.
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
A Traveler
US
4.0 / 5Excellent
"Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great, thanks.
Genuine Hotels.com guest review
1 night trip Mar 24, 2015
A Traveler
US
3.0 / 5Good
"Poor to good hotel.."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
We picked this hotel because it had a shuttle to O'Hare and parking. I get there to find out there is no parking at all. Very unhappy with how I was treated at the hotel. Most places like to make sure that their guest is happy and comfortable...not Radisson. Highly unlikely I would ever recommend someone staying here.
Genuine Hotels.com guest review
1 night romance trip Mar 12, 2015
Isiah
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice place to stay near the airport. I really liked the beds...very comfortable and adjust to your preferred firmness. Shopping and dining nearby and across the street.
Genuine Expedia guest review
Other trip Mar 15, 2015
Bill
US
4.0 / 5Excellent
"Great sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was great. My family and I really enjoyed the big comfy beds.
Genuine Hotels.com guest review
2 night family trip Feb 27, 2015
Dathan
US
3.0 / 5Good
"okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
cheap carpet, no slipper, good bed, supposed to have a balcony, lied
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay if seeing a concert at Allstat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here because we were seeing a concert at the Allstate Arena.The arena was about a block away, so this location was great. It does have a pool, but it is outdoor and since it was winter I cannot speak to how nice it was. Staff was pleasant and the price was reasonable.
Genuine Hotels.com guest review
1 night family trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to O'Hare"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice airport hotel at a good price With helpful staff. Although it would be nice to provide a basic breakfast bar to have something fast before leaving for an early flight.
Genuine Expedia guest review
Other trip Mar 2, 2015
JC
US
5.0 / 5Outstanding
"Close to AllState Arena"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great! Clean & comfortable.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Manuel
US
3.0 / 5Good
"Close to Allstate Arena..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed due to the proximity to the Allstate arena for a concert, which was perfect. Only issue was the walls were paper thin, could hear everything in the room next door including the tv all night and there was a horrible cold draft coming into the room.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Karen
US
4.0 / 5Excellent
"Hotel near Concert"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location near Allstate Arena. Stayed there to see a concert. Nice size room needs some updating. Starbucks machine did not work. Toilet kept running. Room heater very loud.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"wonder stay at the radssion ohare chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a wonderful stay there I will tell friends and family if you are in chicago ohare stay here it was awsome
Genuine Hotels.com guest review
1 night romance trip Feb 2, 2015
Pamela
US
4.0 / 5Excellent
"Close to ORD, great for business travelers."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here for an overnight layover. It not near any tourist attractions, but great for a short stay. Nice comfortable Select Comfort bed. There is a shopping center with a Target across the street. Allstate Arena is close as well.
Genuine Expedia guest review
Other trip Jan 25, 2015
Dave
US
3.0 / 5Good
"close to ohare. no frig or microwave in room."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
shuttles to and from ohare every 1/2 hour. found empty liqur bottle and chewing tobacco tin underneath bed from prior visitor.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The showers were amazing. We didn't however care for the sleep number beds. I know a lot of people love them, but that was our only downfall. Loved the entire stay!
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Jason
US
4.0 / 5Excellent
"Radisson, Chicago overnight."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Front desk staff very very friendly, even though, due to a number of cancelled ORD flights (what else is new), they were very busy. Room was fine, but perhaps a bit small, and even had "sleep number" beds.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
David
US
3.0 / 5Good
"Clean older hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Clean older hotel. Room furnishings had been updated, but we didn't like the magic number bed. It was too hard; the adjustment didn't seem to work (no number showed on the control). Very small bathroom; the door almost hit the toilet. Poor electrical outlet quality & quantity; some were loose and no outlets were provided on either bedside night stand. Free Wi-Fi worked fine. Plenty of free parking.
Genuine Expedia guest review
Other trip Jan 13, 2015
Craig
US
3.0 / 5Good
"Good for one night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
They need to change the bed mattresses they are hard and uncomfortable. The rest is good and the breakfast variety is excellent.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
Idalia
US
4.0 / 5Excellent
"Stuck in a storm"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Flight got canceled and had to find a place to spend the night. Booked on the app as a back up before flight was cxl'd and called closer to midnight to confirm we may still need it and eventually got there around 2am. Good breakfast
Genuine Expedia guest review
Other trip Jan 10, 2015
JV
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was clean and quiet. The bathrooms were a little small and the sleep number beds didn't work. We were visiting from out of town and planning a trip to the casino. We were able to use the free shuttle to the Rivers Casino which was perfect. Staff at the hotel were very helpful.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
3.0 / 5Good
"decor needs updating"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
No fan in the bathroom for the shower. Ceiling looks dingy, needs fresh paint. Wall covering looked old and dated. Mattress was very good and liked the blanket and pillows. Furniture was fine.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Steven
US
5.0 / 5Outstanding
"Quick stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect! Had to pick someone up from airport, nice shuttle service. Nice hotel
Genuine Hotels.com guest review
1 night family trip Dec 14, 2014
kelly
US
3.0 / 5Good
"Erroneous"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was fine, booking was less than friendly. Was charged approximately $34.00 fee within minutes of realizing I booked at the wrong hotel and requested a change to the correct hotel.
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
Joe
US
4.0 / 5Excellent
"Good business hotel near Chicago O'Hare."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good business hotel near Chicago O'Hare. Easy shuttle to airport. Decent rooms that look "fresher" compared to many competitors near O'Hare.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
Tony
US
2.0 / 5Fair
"Won't stay here again!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The bed was terrible! And the breakfast was also, not worth paying the $11 for it! Rude employees at the front desk!
Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare
Thank you for taking the time to reach out to us. We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed and the issues you experienced with the staff. We know a good night’s rest is very important. We again appreciate your feedback and hope for another opportunity to exceed your expectations.
1 night romance trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I felt a smoke smell a little bit at room, our room should be smoke free.
Genuine Expedia guest review
Other trip Nov 30, 2014
Hixx
US
2.0 / 5Fair
"Sham reservations"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I called ahead to tell motel staff that I would be arriving late. Like had reserved a room with two double beds. Upon arrival, I was told the doubles were sold out and they could provide a king with a couch. Pretty tough for a family to deal with. What the heck is going on??? I reserve s double room and expect one!!
Genuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare
Thank you for taking the time to share your feedback. We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability.
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great airport location hotel with lots of amenities. Walking distance to a number of restaurants and shopping.
Genuine Expedia guest review
Other trip Nov 20, 2014
Joe
US
4.0 / 5Excellent
"One night in O'Hare area."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice, but bathrooms are tiny, cocktails and breakfast are expensive. Long Horn restaurant adjacent has good food, but weekend waits can be 90 minutes. No other 1st class restaurants within walking distance.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A great place to stay. Rooms are clean and comfortable.
Genuine Expedia guest review
Other trip Nov 20, 2014
Stephanie
US
3.0 / 5Good
"First time stay but also the last time."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Upon arrival the girl at the check in was very rude and short. Never fellt so unwelcome at a Hotel. The outside of the hotel shows the age of the building as well as the inside does. Rooms were okay and yes they have sleepnumber beds but that still doesn't justify the high price they charge. No Breakfast included and it was not even pointed out by the frontdesk that it was possible to have it at the small bar restaurant in the building. The Starbucks sign in the lobby only take you to the coffeemaker in the corner. There are better hotels in the area for far less money and a lot more to offer.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Marco
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was clean and very nice. Location was convienent and next to a lot of restaurants and stores.
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient and Good Deal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just an overnight stay as catching an early flight out of O'Hare. Very convenient and helpful staff. Room was pleasant and clean. We were warned of a large group staying and the noise they may cause so were offered a room away from this.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Stephen
US
5.0 / 5Outstanding
"Good Sleeping!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the Sleep Number Beds. Staff was very accommodating.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2014
Nellie
US
3.0 / 5Good
"Go elsewhere."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
Stayed 2 nights, one of which had noisy people in hallway late at night. Hotel inconveniently located because of extensive and dangerous road construction. Toilet had water level too high making it very difficult to clean ones "bun" and avoid soiling ones hand in the process (disgusting, I agree), so to speak. I recommend replacing all toilets with type found in men's room located near check in desk. This is a common problem I have found in hotels. Breakfast buffet was mediocre. Won't stay there again.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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