It was fine in every respect.Genuine Hotels.com guest review
"Bathroom somewhat small"
Although our check in was smooth , it took over ten minutes due to a rather slow client in front of us . There appears to be only one luggage trolley for the whole hotel . You cannot use the bathroom without closing the door , which in itself involves a bit of gymnastics !Genuine Expedia guest review
"Okay for one night trip"
It was an okay hotel. My rating overall was affected by the fact that the rooms didn't have a refrigerator, sleep number controller barely worked. The decor of the hotel was outdated.Genuine Hotels.com guest review
The hotel staff is rude, they really could care less to help you. Hotels elevators are so far away... prepare your self for a hike to your room, bring a bottle of water with you if you can. Room is less then average. The sleep number bed wasn't really working well. Overall don't stay here, it's really badGenuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for sharing your valuable feedback on Expedia.Com. We apologize for the less than satisfactory service you received during your recent stay. I would be greatly appreciated if you can provide me with more specific information such as estimated check-in time, room number and why you think our associates are less than helpful. This information will be used for investigation and service imrpovements. Sincerely, Kai Chow
very short free shuttle ride from hotel to airport, staff extremely helpful and friendly, breakfast is mediocre at best but free, excellent choice for layovers at an affordable priceGenuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare Dear Valued Guest, Thank you for your kind compliments! We shall share your comments with our associates. I would be grateful if you can provide more information on the breakfast experience for your service improvement. Sincerely, Kai Chow
"Bed comfort was horrible"
My room was great until I laid down on the sleep number bed which was hard as a concrete floor. I tried to adjust the numbers but they did move and down but the bed was still hard. Through a horrible nights sleep which sleep wasn't happening I finally contacted the front desk to see if another room without a sleep number bed was available and there […] was but that bed was as just as uncomfortable. I have stayed at a $39.00 night Super 8 and the bed was comfy. Would not recommend this hotel to anyone unless they want to sleep on a hard bed. Read moreGenuine Hotels.com guest review
Bathroom sink was clogged - Rm # 204. Sleepnumber beds were very nice.Genuine Hotels.com guest review
"would not hesitate to stay again"
My wife and I were very pleased with our stay at this Radisson. From the front door to our room, everything was excellent.Genuine Expedia guest review
Very clean and comfortable - loved the bedding! I want those pillows!Genuine Hotels.com guest review
We were going to an event at Allstate arena and stayed here. Great location to walk to Allstate! Room and service was good.Genuine Hotels.com guest review
"close to the allstate arena"
The hotel was fine for an overnight stay while attending a concert at the allstate arena. The walk was easy, about two blocks. There was absolutely no parking though. If you are checking in for an event, make sure you get there at least 2-3 hrs early. We arrived at 6:15 for an 8:p.m. concert, thinking we could check in, and have dinner at the attached […] steakhouse. Wrong! The customers of all of the surrounding restaurants filled the hotel parking lot to the point that hotel customers could not park. We drove around for 25 minutes and had to fight for a parking space in the hotel lot. There was at least a 47 minute wait for any restaurant in the area. While the hotel staff was friendly, I can't say the same for the general public in the area. If you arrive early and get a parking spot and are able to get in to a restaurant, you will have no problem. Overall the only real problem was that they need to reserve parking for the hotel customers only, and not the neighborhood restaurants, other than that, the hotel was fine. Read moreGenuine Hotels.com guest review
"business in chicago"
a bit outdated. fairly close to airport. the fitness room had free weights so that was good. no free breakfast. a bit overpriced.Genuine Hotels.com guest review
"Walking distance to Allstate."
Nice hotel. Walking distance to Allstate. We arrived early and were able to get an early check in.Genuine Expedia guest review
Was very disappointed that for such a high price to pay that the beds were the most uncomfortable beds EVER. And they were sleep number beds!Genuine Expedia guest review
"hotel near o'Hare"
a good one. it was convenient. Nothing fancy but well maintainedGenuine Expedia guest review
my girlfriend and I had an amazing time. the staff was very nice and the place was very clean. it's next door to a long horn steak house and seems to be right in the middle of everything. it's also conveniently right next to the airport. we will defiantly be going back.Genuine Hotels.com guest review
Very noisy corridors. No fridge or microwave in the rooms for a pricey hotelGenuine Expedia guest review
"Great place before flying home"
Great location to airport for our flight home! Shuttle was efficient and timely! Walked across the street for breakfast at IHOP! Really nice hotel. First time in a Radisson and will return for sure!Genuine Expedia guest review
A very nice chain hotel. The room was well appointed and comfortable. The bathroom was very attractive and well appointed. Overall an above average facilityGenuine Hotels.com guest review
"Nice but average. Close to airport."
Room was nice enough, but average. Balcony is just that... a very small balcony with no furniture and no view. In regular rooms there is no fridge or microwave. Offered upgrade to business room at $40 more/night (you could buy a cheap microwave for $25 at a store!) Altogether though, housekeeping did well and room was clean and smelled good. Bedding […] was in nice repair. Sleep number bed was nice. Would stay again if needed. Read moreGenuine Hotels.com guest review
My stay was only for 1 night, but it was so relaxing and nice. I wish I could've stayed for at least 1 week. I'd refer this hotel to anyone who wants to get away for peace of mind or relaxation. The hotel was clean and the sleep number bed was a plus. The price was good as well.Genuine Hotels.com guest review
Staff did a good job under trying conditions. Multi-flight cancellations meant big crowds coming their wayGenuine Hotels.com guest review
"Close to job site"
Great hotelGenuine Hotels.com guest review
"Nice hotel, close to wedding reception"
My husband and I enjoyed our stay. The staff was not very pleasant when we checked in but overall the room was clean and bed was comfortable. I would recommend the hotel.Genuine Expedia guest review
"Good option close to airport and car rental"
We stayed two days at the Radisson Hotel Chicago O'Hare. The staff were friendly, and helpful. The only complaint I have is the the bathroom was small. Breakfast was good & convenient . Would recommend going next door to the steak house restaurant Longhorns next door (Ask for Stefen). The food was amazing and right next door to the hotel it was great […] after a long day sightseeing! (Ate dinner there both nights.) Also, hotel is very convenient if you are renting a car. Most of the car rental places are 10 minutes from the hotel. Note: We rented a car from Dollar. There shuttles do not run as often as other car rental places so get there early so you don't miss your flight. :) Read moreGenuine Expedia guest review
The hotel was great , but at 2am a group of drunk young people came in and they ran the halls, knocked on there door trying to get in, this lasted about 40 min.. awful.... we had just gotten to our room at 1230am and this was not a good situation.... they should have put these rowdies in a different part of the hotel, ...Genuine Hotels.com guest review
"Very nice accomodations"
The hotel room had very good accomodations. The hotel staff was very friendly and very accommodating!Genuine Expedia guest review
"Helpful staff, reasonable prices"
My two kids and I had a very nice time at this hotel - the rooms were clean, comfortable, and attractive, and the front desk staff was very helpful with giving directions to the airport and to a restaurant.Genuine Expedia guest review
"Nice hotel close to area attractions"
Very nice hotel! The beds were confortable, rooms very clean.Genuine Expedia guest review
"Good overnight stay - shopping and dining nearby"
Easy access to ORD smooth tranfert and Target nearby for shopping needs. Even had last minute pedi across the street. Only negative no fridge in the room.Genuine Hotels.com guest review
"Great place to stay for trip into Chicago"
Used this hotel as base for visit to Chicago--couldn't have been more pleased!Genuine Expedia guest review
Was easy to find and check in. Weight room is kind of small ... nice pool. Room was comfortable for the price I got it at!Genuine Expedia guest review
"Very noisy! The other guests were loud and rude."
My room was updated and beautiful. It was also clean and stocked with supplies.Genuine Hotels.com guest review
Supposed to have easy access to airport and I almost missed my plane with the EASY directions. I even went to school in Chicago.Genuine Hotels.com guest review
"Location good but hotel..just ok."
Bad room service and buffet. The air conditioner in the room is annoyingly loud and constant!Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare We apologize for the disappointing service you received from our staff in regards to the lack of room service. Our team works hard to make sure our guests are comfortable and receive our best customer service. Also, we are sorry you were not satisfied with the condition of your room's air conditioning unit. We will discuss the condition of your room with our staff to ensure all guest rooms are up to Radisson standards.
had a great experience and would definately stay againGenuine Expedia guest review
"Even Steven Stay Both Good and Bad"
The rooms at the Radisson are very small so if your family totals more that 4 bring extra blankets. There is no room for a cot so a pallet on the floor will be a must. The beds are sleep number which, turns out, are just glorified inflatable mattresses. The room doesn't have a mini-fridge. Consider a cooler. The bathroom seemed clean but when I got […] in the shower the musty smell was strong. They did have a lot of toiletries including loofahs, nail files, Q-tips, soaps, body wash, mouth wash, shampoo and conditioner which, like all hotel conditioners, wasn't worth a darn. Their hair dryer was a good wattage for those of us with long hair. The toilet paper isn't soft. They had plenty of towels and if you run out they have a shelves at the pool and in the fitness center with plenty. Now, here's a couple of reasons why you may choose to book Radisson over others. It has free parking and free wifi. If you look at most all other hotels in the O'Hare area they require daily fees for both of these so you can add another $40 per day for this. Watch for this! Also, it is close enough to take rail into city and far enough from O'Hare where you don't hear planes all the time. Read moreGenuine Expedia guest review
"Great price and location"
Great experience, convenient price, nice staff and good pricesGenuine Expedia guest review
"Close to Allstate Arena; small bathroom"
Convenient for Allstate arena events, bathroom was tiny but okay for just one or a very short stay. The sleep number beds were nice and we had a balcony but cleaning tried to let themselves in twice without knocking or anything. Other than that it was a pretty good stay but a bit on the pricey side.Genuine Hotels.com guest review
"Hated the 2 hours it took to get to the Navy Pier."
Loved the motel, Great place to stay. The staff was awesomeGenuine Hotels.com guest review
"good location for Allstate Arena events"
We arrived to find that the pool was closed for maintenance, the ice machine by our room was out of order and the sleep # matresses did not seem to work correctly. If we had planned a longer stay it would not have been a good experience, especially for the price.Genuine Hotels.com guest review
it was fine.Genuine Hotels.com guest review
"Convenient to highways"
The stay was quite nice. Thank you.Genuine Hotels.com guest review
"Nice hotel for price. Convenient location."
This is a very nice hotel. Although it is an older structure, it has been renovated. The staff were pleasant and helpful. I needed to check out an hour later than normal check-out time and that was not a problem. The bathroom was nicely done but very small.Genuine Expedia guest review
"Would recommend this hotel to anyone.."
Quiet hotel. Smelled pleasant. Friendly Staff. Convenient area. Restaurant next door very good food!!Genuine Expedia guest review
It is very close to the airport and very easy to get on the expressway and move around. You can take the shuttle to the airport and then take the train to move around downtown and Magnificent Mile. Rooms are standard, with comfortable beds and very clean. Staff was very friendly and helpful when asked for ideas and how to get around. You have an IHOP,Starbucks […] and Longhorn walking distance. Very good for the price. If you have a car thee is a lot of parking spaces. Read moreGenuine Expedia guest review
The location of the hotel is good within walking distance of good food and the All State arena. Room was cleaned well and the staff was helpful.Genuine Hotels.com guest review
An excellent experience. I travel a lot for business - this was an overnight pleasure trip. I made reservations for 4 rooms. The reservation process was easy, and the 4 parties checked in without any difficulties. The staff was efficient and friendly. The room was clean, comfortable. I really liked the free internet and shuttle to and from O'Hare. The […] bed linens were fresh crisp and of very good quality. The bed was comfortable with excellent pillows. And the room was QUIET (no jet plane sounds, even being close to O'Hare). I am a fan - would stay there again. Read moreGenuine Expedia guest review
"Great hotel for a Chicago night"
The room was very clean and nice. Really appreciated the make-up mirror in the bathroom. One small addition would be for a refrigerator in the room to keep a cool drink but otherwise, nice room for the money. Hotel staff was friendly but need to know how to give direction for out of towners.Genuine Hotels.com guest review
"Radisson Hotel Summary"
Everything was pretty decent, except the bathrooms are very small and hard to maneuver in there.Genuine Hotels.com guest review
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