All hotels in Des Plaines, Illinois, United States of America
1 room, 2 adults
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1450 E Touhy Ave, Des Plaines, IL, 60018, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 451 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
2.0 / 5Fair
"Sham reservations"
I called ahead to tell motel staff that I would be arriving late. Like had reserved a room with two double beds. Upon arrival, I was told the doubles were sold out and they could provide a king with a couch. Pretty tough for a family to deal with. What the heck is going on??? I reserve s double room and expect one!!
Genuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare
Thank you for taking the time to share your feedback. We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability.
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
Great airport location hotel with lots of amenities. Walking distance to a number of restaurants and shopping.
Genuine Expedia guest review
Other trip Nov 20, 2014
Joe
US
4.0 / 5Excellent
"One night in O'Hare area."
Very nice, but bathrooms are tiny, cocktails and breakfast are expensive. Long Horn restaurant adjacent has good food, but weekend waits can be 90 minutes. No other 1st class restaurants within walking distance.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
5.0 / 5Outstanding
A great place to stay. Rooms are clean and comfortable.
Genuine Expedia guest review
Other trip Nov 20, 2014
Stephanie
US
3.0 / 5Good
"First time stay but also the last time."
Upon arrival the girl at the check in was very rude and short. Never fellt so unwelcome at a Hotel. The outside of the hotel shows the age of the building as well as the inside does. Rooms were okay and yes they have sleepnumber beds but that still doesn't justify the high price they charge. No Breakfast included and it was not even pointed out by the frontdesk that it was possible to have it at the small bar restaurant in the building. The Starbucks sign in the lobby only take you to the coffeemaker in the corner. There are better hotels in the area for far less money and a lot more to offer.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Marco
US
5.0 / 5Outstanding
Hotel was clean and very nice. Location was convienent and next to a lot of restaurants and stores.
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient and Good Deal"
Just an overnight stay as catching an early flight out of O'Hare. Very convenient and helpful staff. Room was pleasant and clean. We were warned of a large group staying and the noise they may cause so were offered a room away from this.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Stephen
US
5.0 / 5Outstanding
"Good Sleeping!"
Loved the Sleep Number Beds. Staff was very accommodating.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2014
Nellie
US
3.0 / 5Good
"Go elsewhere."
Stayed 2 nights, one of which had noisy people in hallway late at night. Hotel inconveniently located because of extensive and dangerous road construction. Toilet had water level too high making it very difficult to clean ones "bun" and avoid soiling ones hand in the process (disgusting, I agree), so to speak. I recommend replacing all toilets with type found in men's room located near check in desk. This is a common problem I have found in hotels. Breakfast buffet was mediocre. Won't stay there again.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
The front desk is Korean ,not very friendly,but room was clean and comfortable! Anyway ,I will be back again!
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
4.0 / 5Excellent
"Sweetest Day Stay"
Bathroom was extremely small for the size of the room.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
DeLisa
US
5.0 / 5Outstanding
Very close to O'Hare, shuttle service very reliable
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
4.0 / 5Excellent
"Weekend in Chicageo"
Hotel was great for the price. We went with 2 other couples, so we had 3 rooms. They were accomodating when I asked ahead of time to have late check in & all 3 of our rooms close together. The rooms were a good size, as were the bathrooms. We got a coupon for a free drink on the night of arrival & a coupon for free breakfast. They had the sleep number beds. We were only at the hotel for 2 nights. Our king bed worked fine, but our frineds in the other two rooms had trouble with theirs. In one room with a king bed, it didn't work at all. They spoke with the front desk the next morning & they had someone repair it. The other room had 2 Queen beds and they never did get the one bed to work. I wanted to use my lap top in bed, so I had to pull the head of the bed away from the wall to plug it in (the only other plug was across the room) and it was kinda dirty behind the bed, lots of dust/dirt there, but other than that the room seems clean. I know one of my friends in the other room has allergies & had alot of nasal congestion & "allergy concerns" when she was in the room. Not sure if they had the same dust/dirt concern under their bed.
Genuine Expedia guest review
Other trip Oct 20, 2014
Karen
US
3.0 / 5Good
"uncomfortable beds"
would have paid more at another hotel to have a good night sleep. Now I know why not Radisson. I hesitated and still booked it
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"VERY NICE"
I stayed here for a total of 11 days, and was very pleased. The sleep-number bed was great. The room Had modern and updated fixtures. The balcony was nice for getting some fresh air. And the shower had great water pressure. I will stay here again next time I am in Chicago.
Genuine Hotels.com guest review
4 night business trip Oct 6, 2014
Renee
US
3.0 / 5Good
"3 Star only"
Not even free coffee in this place. I awoke early to get ready for Marathon expecting to get some coffee in the lobby. $1.50 from a machine! Breakfast at their little nook restaurant was poor. $4.50 for cold sugary cereal! "Free high speed internet" was not speedy and I kept getting dropped. Overall this place is a solid 3 star.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
Bill
US
4.0 / 5Excellent
"Close to airport. Comfortable hotel"
Stayed here for the second time, close to the airport, rooms are clean and beds are comfortable. Overall good place to stay
Genuine Expedia guest review
Other trip Oct 13, 2014
Eduardo
US
3.0 / 5Good
overall it was a good experience with the exception of the air mattress issue.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stay"
Quiet and comfortable
Genuine Hotels.com guest review
1 night business trip Oct 5, 2014
Diana
US
4.0 / 5Excellent
"Very close to Arena District"
Spent the weekend to see Enrique Iglesias and the walk was perfect. Many restaurants and Mario one of the managers I believe was very nice and helpful to us. The only thing was that they don't have a fridge but everything else was very nice. We will be back!
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
Gibson
US
3.0 / 5Good
"Great location - needs updates"
Feels a bit aged - small elevators - great location to O'Hare
Genuine Hotels.com guest review
2 night business trip Oct 1, 2014
A Traveler
US
5.0 / 5Outstanding
"close to airport. Excellent shuttle service."
Very excellent. It's a 5 star hotel at 3 star prices.
Genuine Expedia guest review
Other trip Oct 7, 2014
Larry
US
5.0 / 5Outstanding
"Great price for nice hotel"
Had adjustable bed in room. Very comfortable. Walking distance to all state arena!!
Genuine Expedia guest review
Other trip Oct 5, 2014
A Traveler
US
2.0 / 5Fair
"Overnight stopover"
Didn't get to hotel til 1:00 am and left early the following am so didn't spend much time there. Very disappointed in quality of this hotel; in dire need of a remodel. Total cost was $173 so not cheap and definitely not worth it. Walls must be paper thin cuz heard snoring from another room.
Genuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare
We apologize you were not satisfied with the condition of the hotel's quality during your stay, including the thin walls. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future.
Other trip Oct 5, 2014
A Traveler
US
3.0 / 5Good
"Good Place For One Night"
Stayed here due to a missed connection at Ohare airport. The locations was super close. The quality of the place could be improved from a renovation of some area. I suppose that with the hotel proximity, the hotel has high visitor traffic, more than others. As a result, some areas are naturally worn. Hotel staff was very nice and were a reason to stay again on my next Ohare missed connection.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
DW
US
4.0 / 5Excellent
The hotel and room were quite nice. My only complaints are that (1) the room seemed cramped for 2 double beds; (2) the bathroom was TINY -- I haven't seen such a small bathroom since I was last in London; and (3) the beds were hard. The room was very clean, the staff was pleasant and helpful, and the room was quieter than I expected for a hotel so near the airport.
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Just needed a room for the night near Ohare airport. The room was clean and the beds were comfortable even though the sleep number feature did not work. The hotel was near restaurants and Target so we could get items we couldnt carry on the plane.
Genuine Hotels.com guest review
1 night family trip Sep 25, 2014
JOY
US
5.0 / 5Outstanding
Our stay was comfortable & close to where we needed to be.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close to arena"
Hotel was close to the arena. Staff was friendly. Hotel was clean. Beds were comfortable.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
2.0 / 5Fair
Front desk personnel were not helpful. They were impatient and rude. Did not follow up on simple requests such as looking up a Club Carlson account number although assured they would.
Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best customer service.
1 night trip Sep 22, 2014
A Traveler
US
3.0 / 5Good
Loud ; sleep number bed broken. Everyone returning from the bars and concert could be heard. The concert took up lots of parking spots.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"EXCELLENT LOCATION FOR ALLSTATE ARENA"
The location was so convenient for us. We were seeing a show at Allstate Arena, couldn't get closer if we tried. Nice selection for dining within walking distance too. Would definitely stay again when attending a show.
Genuine Hotels.com guest review
1 night trip with friends Sep 16, 2014
Jessica
US
5.0 / 5Outstanding
"Nice hotel with shuttle service to airport."
Easy check in. Courteous staff. Timely shuttle service. Clean room!
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful"
Loved the sleep number bed. Also liked the sliding glass door to the parking. We were able to park our car right next to our room. Since we are no longer spring chickens, it made loading and unloading the car so easy.
Genuine Hotels.com guest review
1 night trip Sep 14, 2014
Patti Miller
US
4.0 / 5Excellent
"Great value"
For the money- great value for Chicagoland! The outside- etc not impressive- but room had it all!
Genuine Hotels.com guest review
1 night trip Sep 17, 2014
A Traveler
US
5.0 / 5Outstanding
This hotel was clean and the bed was very comfortable. It was a sleep number bed.
Genuine Hotels.com guest review
3 night business trip Sep 14, 2014
Michelle
US
4.0 / 5Excellent
Nice hotel.. very convenient for concerts at Allstate Arena!!!
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
US
3.0 / 5Good
"Kind of close to the airport"
Shuttles run on the half hour, so if you're between runs, you could wait up to at least 20 minutes at the airport, as happened to me. And it is maybe a 15 minute ride from the airport. The room was adequate & clean. The breakfast buffet was OK - not great. Scrambled eggs were not hot, but when I mentioned that, the manager said the heating element had unknowingly gone out. This hotel is OK for a one-night stay near O'Hare.
Genuine Expedia guest review
Other trip Sep 18, 2014
BB
US
5.0 / 5Outstanding
"Great Service"
We had great service, room was clean, beds were comfortable, staff was friendly. Hotel was perfect stay for the Garth Brooks Concert we just had to walk over to Allstate Arena. Was a great weekend stay.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
Lynnda A
US
2.0 / 5Fair
My reservation was a little misleading. I thought I had requested to keep my car there while I was on my trip. Turns out it wasn't included and I had to spend an additional fee to keep my car there. The beds we not very comfortable I felt like I was sleeping on an air matress.
Genuine Hotels.com guest review
Response by Radisson Hotel Chicago O'Hare
We are sorry to hear of your unsatisfactory experience during your stay, including the extra parking fee. It is unfortunate when situations like this arise. Also, we are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important.
1 night business trip Sep 7, 2014
A Traveler
US
2.0 / 5Fair
Looks nicer on Website than actual premises. Iron burned my shirt. AC froze and I had to chip off the ice myself.
Genuine Expedia guest review
Response by Radisson Hotel Chicago O'Hare
We are sorry you were not satisfied with the condition of your room, including the iron and AC unit. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.
Other trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
It was great. I was not able to use my AARP card:-(
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place to stay if going to the Allstate Arena."
Very clean and close to the Allstate Arena. Would definitely come back again.
Genuine Expedia guest review
Other trip Sep 7, 2014
Dave
US
4.0 / 5Excellent
"Close to All-State Arena"
Very nice hotel for concert goers. Sleep number beds but they did not work properly in 1 of our rooms so bed had to stay mostly deflated.
Genuine Hotels.com guest review
1 night trip with friends Sep 4, 2014
A Traveler
US
4.0 / 5Excellent
"Great for us!"
We came down to see Garth Brooks' world tour, and this hotel was so close! We were able to walk there, and the room was super clean and comfortable beds! We were pleasantly surprised with the sleep number beds, although only one of them worked. My husband and I agree we would use this hotel again. Only wish there was an in room safe and a mini fridge. Those things aren't the end of the world tho!
Genuine Hotels.com guest review
1 night trip Sep 4, 2014
Kellie G.
US
4.0 / 5Excellent
Front Desk very friendly room one sleep number bed did not work bathroom sink running slow only staying a night so did not report
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
"Overnight Stay"
Just an overnight, staff was accommodating to our late check-out, the room upgrade was appreciated, so were the drink and breakfast cards. The bottled waters were a great touch.
Genuine Expedia guest review
Other trip Sep 3, 2014
Michael
US
5.0 / 5Outstanding
"nice one night getaway"
We flew into O'Hare for an overnight stay. I was very pleased with the room. It was lovely, quiet, clean, and comfortable. Will be back!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Brenda
US
3.0 / 5Good
"Okay for the cost."
I was only there for less than10 hours. T\However, there was a nice restaurant located in the front of the Hotel where I had a nice steak. As well as a Strip Mall and a Target store within a two block walking distance. This is Not located next to any public transportation to get to downtown Chicago, but, there is a Hotel Shuttle that will take you back to O’Hare where you can catch the E-Train if you wanted.
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
Eric P. Johansen
US
4.0 / 5Excellent
"A convenient place to stay"
Convenient to the airport, good facilities, friendly if harried staff. The carpeting throughout the hotel was not very clean but the rooms were good and internet was free.
Genuine Expedia guest review
Other trip Aug 29, 2014
traveler
US
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