Hello, In my opinion there should have been breakfast included in the price I paid for the room. I shouldn't have had to pay extra for it that next morning. I've stayed at many other places that included a free continental breakfast in the am. Thank youGenuine Hotels.com guest review
"The hotel was nice convenient to our weekend event"
The hotel staff was pleasant and professional. The room was comfortable as was the bed. The pillows were too small though.Genuine Expedia guest review
"Good option for going to Gillette"
The location was very convenient, the hotel was clean, the service was good, as was the breakfast.Genuine Hotels.com guest review
"Easy access to Comcast center for concerts!"
The Hotel was very nice and very clean. The staff was super helpful in giving us preprinted directions to get to the Comcast center for a concert. It took the back roads from the Hotel which made for much less traffic. The staff at breakfast was super nice. Wish the Breakfast would've been included in the cost of the room.Genuine Hotels.com guest review
"An OK Stay"
We stayed here after going to a concert at Gillette Stadium. It was relatively close to the stadium and convenient. Room was clean. However, they only give you 4 little square pillows to sleep on which was not very comfortable and throughout the night you kept hearing this odd loud sound of water moving back and forth. I have no idea what that was but […] it was definitely odd. Also, for a king size bedroom the bathroom was tiny and hard to move around in. The shower was also difficult to work. Overall it is a good stay if you are just looking to stay in a hotel for a night for convenience. Read moreGenuine Hotels.com guest review
"Conveniently located, just off 495"
Staff was very nice and helpful. We were staying for a concert, and so were many of the other guests. Didn't hear one other person while we were in our room! GREAT! Did not experience the hotel dining though..but the breakfast smelled good! Room was very clean and comfy.Genuine Expedia guest review
"Excellent place to stay after a concert"
Room was very clean and quiet. The beds were comfortable. It was close to Gilette Stadium where we had gone to a concertGenuine Expedia guest review
"Comcast center/ Gillette stadium"
Very comfortable bed....clean room.....breakfast buffet was great!!!Genuine Hotels.com guest review
"Nice room at the right price"
My wife and I stayed for only one night in order to attend a concert at nearby ComCast Center, but from check-in to check-out the staff was great and the room was clean and quite comfortable. As a tip to future concert goers, the location offers a smooth, backdoor route to the center that keeps you off the crowded, major avenues.Genuine Expedia guest review
Personnel very pleasant and helpful. Lost an earring, thus in searching for it, found floor filthy. There are not enough directions and communication re the hotel and the area. In room, brochure states there are amenities (ie dining areas, etc), but does not say where they are. There was no info in room re surrounding area (dining, entertainment, shopping). […] Having concierge explain all this at a time when your hotel was full has to be annoying and time wasting for all, when a few more words of information in the directory would solve the problem. Lastly, a rather big deal is made about the firmness/softness of the pillows / we found all four of them the same density. We felt fortunate to have early dining room (as we had to leave very early in AM). room brochure indicated dining room for full breakfast. When we got there were told it would be buffet as the hotel was fully booked. Don't they expect to be fully booked? Buffet very limited, no heat under food, thus most of it not hot. Not a good way to start the day. Thank goodness for the wonderful waitresses. Read moreGenuine Expedia guest review
"I like amenities"
I have recently lost a lot of weight so going on vacation to visit family worried me a bit because I would be able to workout easily. The hotel lists that it has a workout facility and pool but it goes a bit further than this. There is a full on gym located within the hotel which also caters to outside people. There were machines and my favorite, classes! […] I was given full access to theses classes and they were excellent. I took step classes and toning classes. There were very early morning, mid morning, afternoon, and evening classes available. I regret that I couldn't check all of them out. There was a locker room where I could store my belongings so that I could swim after working out. The pool area was awesome. The pool itself was sectioned into free play areas and lanes for those that wished to do laps, there was a sauna, each locker room was equipped with a steam room, showers, and changing rooms. The staff of the hotel and gym were courteous from the concierge to the housekeepers. My husband forgot shaving cream and a razor and the hotel provided it free of charge. The housekeeping staff was friendly and restocked supplies readily. The only issue I had was that a complimentary breakfast wasn't offered. This was different from previous stays I've had at holiday inn. Of a family of five, breakfast adds up quickly at 23.00 dollars and this is with 3 coupons. The food was good though. I couldn't afford that everyday. Other than that I enjoyed my stay here. Read moreGenuine Expedia guest review
Stayed at this hotel on June 26 with my daughter, her friend and mother for a One Direction concert. Overall our stay was good. The room size was enormous but the bathroom was on the small size. It would have been nice if there were more bath towels in the bathroom seeing that there were 4 of us and only enough for 3. It would also be a nice touch if […] the coffee maker and supplies were in the room and not in the bathroom as it seemed odd. The curtains did not close and the noise from the traffic on the highway was pretty loud. Breakfast was good with a lot of choices and it was nice to be able to have a later check out time. Read moreGenuine Hotels.com guest review
"a very nice stay , staff was fabulous!"
I was traveling alone for the first time and was put at ease the moment I met Huge at the front desk. He was charming and very welcoming. the rooms were clean, comfortable, and I felt very safe. the restaurant on the grounds had wonderful fish tacos and burgers. I easily recommend this hotel.Genuine Hotels.com guest review
"Very nice, until we had a problem ..."
We were there for a concert at the Comcast Center, and stayed two nights. We were very concerned about taking our car to the venue so the front desk helped make arrangements for a taxi. All fine, until after the concert - there were no taxis, and when we called the motel to ask what we should do, they basically told us we were on our own. The motel […] desk had made the arrangements, and told us if there were ANY problems, give them a call - they provided a number. Lo and behold, we simply had to find a way back on our own, with NO help from them. I wrote to the manager, and NEVER received the courtesy of a reply. Too bad because until that point, everything was good. I have four more concerts to attend in that area, and will not stay with them again - very disappointed. They could have at least acknowledged this was wrong, or at least written back to address my concerns. We are not from the area, and were very uncomfortable - simply NOT a safe situation. Read moreGenuine Hotels.com guest review
Very tidy and clean hotel, pleasant staff. Disappointed with no refrig. Hallways smelled like cigarette smoke, would be nice to have an air purifier there. Handy being near the highway, easy to get around the area, overall a nice experience .Genuine Hotels.com guest review
"the only game in town"
Stayed while a wedding was going on, banging and hollering up and down the halls till 3 am. Beer bottles on the floor and thru out the sitting rooms. Breakfast was ?Genuine Expedia guest review
This is an excellent full service hotel that provides everything. The breakfast was great and reasonably priced. The only drawback for us was the sterile and dated décor, especially in the massive front lobby. However, the service and attitude were commendable. Every effort was made to make our stay enjoyable.Genuine Hotels.com guest review
The hotel looked great but the bed was too hard, the pillows although you could choose soft or firm, both types were lumpy foam pillows. I checked out a day early even though I had already paid in advanced per Hotels.com without a refund because it was so noisey next the freeway I couldn’t sleep past 4:00 am each morning. I needed rest so I found another […] hotel. Read moreGenuine Hotels.com guest review
"Unusual Shaking Episode"
Our stay was almost perfect except for a period of about 15 minutes when our room shook from some kind of unusual vibration. Security and hotel staff had no explanation for the shakling episode.Genuine Expedia guest review
This hotel provided us with a clean and comfortable room which is very important to us. An extra bonus it's right off the highway!Genuine Hotels.com guest review
Located right off the highway, this hotel didnt disappoint. Other than the somewhat limited breakfast selection, our stay at the Holiday Inn was incredible. The rooms were nice, the food was delicious (not to mention 3 full meals delivered via room service in less than 20 minutes), the pool was relaxing, the gym closed rather early but they let hotel […] guests in a back door. I would definitely book a room there for my next excursion with no hesitation. Read moreGenuine Hotels.com guest review
The windows did not have shades, sun woke me at 7amGenuine Hotels.com guest review
"Pricey, but nice"
Nice hotel, nice room, nice area, although quite pricey for such a remote location in the off-season. With the price I paid, you should have at least offered a complimentary breakfast.Genuine Hotels.com guest review
Very courteous and friendly staff! They greet everyone who comes in and leaves and makes personal connection with their guests and their situation. Clean facilities, great restaurant, all around a wonderful stay!Genuine Hotels.com guest review
The staff was very friendly.Genuine Hotels.com guest review
"Friendly staff, who went out of their way"
This hotel is along the highway in an industrial area of town. The hotel itself is a very standard Holiday Inn, yet the hotel staff was very friendly, accomodating to our misc. requests and truly caring from the restaurant to housekeeping to the front desk.Genuine Hotels.com guest review
Our room was VERY clean! The employees were wonderful. We enjoyed a nice buffet breakfast in their dining area. Our check-out time was extended, as one in our party was attending an event. We will return again.Genuine Hotels.com guest review
"A very good stay"
We have been here several times in past years. This stay was for a family funeral. The staff was wonderful. We reserved 2 rooms. Very satisfied with our stay. Would stay again.Genuine Expedia guest review
It was very good. The workers from the person who checked us in to the cleaning staff were very helpful and courteous. The room was comfortable and our overall stay was great!Genuine Hotels.com guest review
"Clean, spacious room - ugliest view ever!"
My daughters and I stayed overnight at the hotel while one of my daughters attended a party there - one went to the party - the other enjoyed the pool for a mini-vacation. The hotel staff members were professional and very nice, my room was spacious and near the elevator but the view out the window was of the roof of the pool with tar and gravel and […] the glass top of the skylight over the pool - if I had been staying more than one night I would not have been able to put up with it. The location is perfect if convenience is your priority since it is right on Route 495 but it is in the middle of an industrial park so not quite so pretty for people vacationing as opposed to business travelers. My mini-vacation was a big hit with my teens and that was what I wanted. Read moreGenuine Hotels.com guest review
Quiet, convenient to Patriot Place, Comcast Center, and Twin River. Friendly staff.Genuine Expedia guest review
"Attentive Staff, Beautiful Room"
Everything you would expect in a nice hotel. Appreciate Hotel.com's pricing including the option of adding breakfast for only $7!Genuine Hotels.com guest review
"Great location, more than just a place to rest you"
Very comfortable clean room. The staff was friendly and professional. The excerise facility and pool get two thumps ups. Only pitfall was there is no complementary breakfast. I would stay there again.Genuine Hotels.com guest review
we arrived well after midnight and the front desk staff was awesome....He got us right in and said if we needed anything to just give a call...It was so wonderful that we will book there again next year....wooo hooo...and the rooms were well stocked and CLEAN!!!Genuine Expedia guest review
"Good Stay at Holiday Inn Taunton!Big Room."
The room was very comfortable and large. A crib was delivered promptly and employees were friendly.Genuine Hotels.com guest review
"Convenient to Comcast/Tweeter Center"
We had a quick stay here after a concert. The hotel is beautifully appointed and very clean. Front desk service was friendly and efficient. We had a late bite in the bar. Delicious. Overall, a good choice and we would go there again.Genuine Hotels.com guest review
I really enjoyed my recent stay at the Holiday Inn in Taunton. Everything was well maintained, the staff was helpful and friendly, and the room was very nice. The first room I was given (which was non-smoking) smelled of stale cigarette smoke, so I asked for another room. I was put in an different one which was fine. The front desk staff and manager […] were very helpful and concerned about my having a good stay. I would stay here again!! Didn't have time for the pool or fitness room but think that would be a plus! Read moreGenuine Hotels.com guest review
Charged for rollaway, there is only one washer dryer for 6 floors of roomsGenuine Hotels.com guest review
Great Hotel wish it had queen beds instead of double and I wish someone would have suggested the holiday inn stay club or whatever it is I was offered it the next nigh in Penn.Genuine Hotels.com guest review
"Great Stopover on Road Trip"
The hotel staff was friendly and helpful and the room was comfortable. The ice machines were tucked back into a niche by the elevators, which was a nice touch that kept noise down. The only drawback was that the brunch options seemed pricey.Genuine Hotels.com guest review
The elevators are too slowGenuine Hotels.com guest review
The queen bed was uncomfortable, and the breakfast food was pretty bad considering its not complimentary. The staff was very nice and everything looked nice and clean otherwise.Genuine Expedia guest review
"Weekend Getaway to attend Concert @ Comcast Center"
Some friends and I decided to stay the weekend becasue we were attending a concert at the nearby Comcast Center. Being 2 exits away made the choice easy based on price/location. The room was clean and comfortable, when we finally got the room. We had requested an early check-in prior to the concert, but they were not able to accomodate us. Not a problem […] at first. We would just check in after the concert. The problem was that 50+ other concert attendees were in the same situation and there was only one guy behind the front desk. I felt sorry for the guy. The next morning I could not check my email because the WiFi signal was so weak that I couln't stay connected. We were in the end room in the wing. That might have had something to do with it. The breakfast was a reasonable price, but most things were fairly cold and the service was pretty slow for how few people were eating. We will likely stay again becasue of the location, but they could do better to accomdate people for events. This must happen for every concert I would think. Read moreGenuine Hotels.com guest review
"Good choice for the area"
For a sight-unseen hotel, it was a good choice. Good room service menu; bed was on old squeeky bedsprings but mattress and pillows were comfortable.Genuine Expedia guest review
"Girls Shopping Weekend"
The hotel was very nice and clean. Room was wonderful and the staff were terrific. Michael our waiter in their restuarant was so nice and polite we loved him. found out he worked at the desk in the morning so we got to see him then also. He was very friendly and helpful. Tanya who handles the room service coffee was the best and most friendliest i have […] seen in a hotel...Service was excellent and the amenities very nice Read moreGenuine Hotels.com guest review
"great comfortable hotel."
Great comfortable hotel, very clean and conveniently located close to highway. Staff very friendly and helpful. Nice breakfast restaurant.Genuine Hotels.com guest review
The hotel was very clean and well kept. We ate both meals there and they were also good. I will stay at this hotel again if I go to another concert.Genuine Hotels.com guest review
We were disappointed. We got there 30 min before checking time and were told they would have to charge us a fee. So we said we would be back after event. When we returned to checkin, the two rooms that were requested-2 double beds in each. But when we got to rooms they each had one bed. I called the front desk they said they would check on rooms. We […] never got a call back, instead they brought cots to the rooms, which we did request. When we went down to complain, the front desk really did not try to honor the reservation. We were there early, and still did not receive the correct rooms. Overall the hotel was very nice, enjoyed the pool and restaurant bar area. Just did not the front desk employees . Read moreGenuine Hotels.com guest review
Specifically asked for two beds. Did not have any upon arrival and did not have any cots available.Genuine Hotels.com guest review
We could only stay for one night, would have liked to stay longer and take advantage of the amenities offered.Genuine Hotels.com guest review
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