I was very disappointed with my stay at this hotel. When I checked in, they made it a point to point out that I booked through a discount site and treated me like I did not deserve to be there. I also was not aware that there is a $12.00 charge FOR PARKING which is ridiculous. They also charged us $50.00 for a deposit. I know it is standard that hotels […] will hold your card for IF you cause damages, but they CHARGED us the money up front and said it would be returned in THREE TO FIVE business days if there were no damages. There were also random cleaning cloths laying in our bathroom when we checked in which should have been removed. Lastly, when I jumped on WIFI, the Holiday Inn came page came up first and it said KIDS EAT FREE. This excited me since we were there for my daughters birthday and I thought it would be a nice experience for her. When I called the front desk to ask about it she rudely informed me that NO kids do not eat free. Why put it on your website if it doesn't apply to all guests? Overall I was very disappointed and will not be staying there ever again. Read moreGenuine Expedia guest review
Good stay. Parking should be free!!!!Genuine Hotels.com guest review
The hotel was beautiful. Neighborhood was a little sketch, and there weren't any nice restaurants nearby. However, pretty much all you would need was in the hotel restaurant/shop. If you're just staying there to catch a flight, it is very convenient.Genuine Hotels.com guest review
"What an awesome hotel for the price."
Was looking for a place to stay in Atlanta for the night. We were going to the Ikea store and while looking through Hotels.com I ran across this hotel for $49.99 a room.. It was a special two hour rate. I decided to take a chance.. WOW.. I've paid more for other hotels but none as nice as this.. I would stay here again in a heartbeat..Genuine Hotels.com guest review
Good accommodation at lower price is perfect. I will choice to stay again when i return to Atlanta. Great hotel!!!Genuine Hotels.com guest review
I was happy with my hotel I think the parking charge is a huge rip off it's not like your car is in a safe parking facility with security but, other than that everything was fine.Genuine Hotels.com guest review
Asked if they might have a map to the International Terminal at Hartsfield. "We can't do everything" was the reply. Then the directions that they gave were wrong. The Italian restaurant across the street was pleasant.Genuine Hotels.com guest review
great staff very clean very nice hotel wonderful stay will stay again and recommendGenuine Hotels.com guest review
Friendly, knowledgeable and professional staff members.Genuine Hotels.com guest review
Nice & comfortable hotel stay near downtown. Staff was friendly and helpful. Will be back here for my next trip to Atlanta.Genuine Expedia guest review
There is nothing bad to say about the hotel other than it had to pay to park. The hotel is nice from the time I walked in the lobby to the room.Genuine Expedia guest review
"Will Be Back!"
Awesome stay & customer service!Genuine Hotels.com guest review
"Everything was great"
I was very excited about everything. I was in town for a football game and it was easy access to the gameGenuine Expedia guest review
This hotel was great! Use of rook key to access parking lot and elevator provides extra security. My only gripe was the additional $12.50 per day to park.Genuine Hotels.com guest review
"Not what I expected."
Had a tough time checking in. Not enough staff at the time of check in. Not the greatest section of town.Genuine Expedia guest review
"Staff needs improvement"
The clerk that registered us was WONDERFUL. The other lady at the desk was anything less than pleasing. The bartender was good after finally getting her attention 20 mins later (keep in mind there was 4 people sitting at the bar including us). She saw us but was too involved in her conversation to tend to our drinks. The cleaning crew came in the room […] before 9 a.m. even after seeing the lights were off and curtains were pulled they woke us up and was very loud and than wanted to know when we were checking out. Read moreGenuine Expedia guest review
We had to come down for our son's rugby tourney. The room was very clean and the staff were always nice. The only complaint I had was that the bar closed down at 11 on a Friday evening.Genuine Expedia guest review
"Very bad service"
Front desk poor quality service. I will not recomend or comeback again.Genuine Hotels.com guest review
I had an enjoyable stay at this hotel. The front desk stay was very friendly and helpful. The room was very large and well organized.Genuine Expedia guest review
"Very convenient and great value"
I was very impressed at the condition of the room and entire hotel. Great beds, very comfortable. Great value. Would definitely stay here again. Only complaint, is no free breakfast. Staff was very pleasant and helpful.Genuine Hotels.com guest review
"Kinda warm in the room"
I had to keep the drapes closed so the air would be somewhat comfortable. I need cold air in hot, humid climates. This was a little bit of an isse for me, though not a deal-breaker. I would come back.Genuine Expedia guest review
"Nice hotel, mediocre area."
Good choice if you just need somewhere near the airport for a night. Not a good choice if you're interested in touring about Atlanta.Genuine Expedia guest review
my husband and I booked a one bedroom suite. The room is very clean, hotel staff is very helpful and service is great.Genuine Hotels.com guest review
My stay was great I just did not like the breakfast set up. And I think that the parking fee $12 a day was a little pricey.Genuine Hotels.com guest review
"EXCELLENT SERVICE AWARD"
VERY NICE STAY. I DID VISIT ATLANTA FOR THE LAST 4 YEARS AS AN OVERNIGHT STOP AND NO HOTEL WAS BETTER THAN YOUR HOTEL. VERY GOOD. NEXT YEAR I WILL BOOK YOUR HOTEL AGAIN. GOD BLESS YOU ALL.Genuine Hotels.com guest review
Nice staff. Clean room and comfortable beds always equal a great stay. We were only there for a quick visit with family but enjoyed the location. We will come back!Genuine Expedia guest review
Great location for my purpose because of proximity to airport and my daily destinations. Maid service a bit lax-don,t believe they had access to a vacuum! Breakfast menu changes depending on how many guests they have, NOT on what is on the menu they put in the room! Overall alright because I didn't spend time there but to crash and one breakfast.Genuine Hotels.com guest review
I want to say thank you to the staff at this facility. The staff has been extremely helpful, nice, professional, and courteous. I would definitely recommend this hotel.Genuine Expedia guest review
"Had reservation. Forced to stay in room w/no A/C."
Had a reservation. Called to ensure my reservation was clearly made. All this was confirmed. When I got there, the hotel had overbooked due to flight cancellations, and couldn't keep track of who already had reservations. As a result, I and many other guests had no rooms when we showed up. After three hours of "checking rooms for vacancies", they managed […] to find a room with no A/C and a bathroom undergoing renovations to give to me, but many other guests were forced to sleep in the lobby (all hotels were booked). Worst stay ever. Read moreGenuine Hotels.com guest review
"Not my favorite."
The mattress was horrible. We were asked to pay a daily parking fee. The parking fee would've been ok if we had advance notice of this policy. For the most part the Hotel was nice and the staff was good. We had a strange waiter at the hotel resteraunt but found out he was new and nervous. The workout facility was nice. Overall I would recommend the […] hotel to others. Read moreGenuine Expedia guest review
"Long Wait to Check In"
We arrived late (12:30 a.m.) due to a flight delay and had to wait another 30 minutes to check in. Expensive breakfast the next a.m. - not even free coffee... And you have to pay for $12.00 parking. We complained and this was waived.Genuine Expedia guest review
"Good clean hotel."
The hotel was next to the airport and was super clean since the minute I walked in the door.Genuine Hotels.com guest review
"close to turner field and downtown"
Not bad considering how close it is to the airport. Never had any problems with jet noise. The only problem was the front entrance was closed for work being done. Not real crazy about having to pay to park. That should be included with purchasing the room. Not the best of neighborhoods but it has a Waffle House across the street and is a couple of blocks […] away from I-85. The room itself was great. Read moreGenuine Hotels.com guest review
Great hotel. Our room was gorgeous, very spacious and clean. The staff was very nice. We will definitely stay here if we're ever in Atlanta again!Genuine Hotels.com guest review
The staff was very professional. Very warming and helpful. My room was clean in a timely matter. The bar and dinning room was exclusive. I enjoyed my stay with my husband and was very pleased. The service was prompt. Will definitely come back.Genuine Expedia guest review
My experience was unpleasant. The staff wasn't friendly or helpful. There was a false fire alarm in the middle of the night and it took forever. It was cold outside and I had on my sleepwear. I asked one of the staff for a blanket. I never received one. When I checked out the next Morning, there was no acknowledgement about my stay. Needless for say, […] I was very disappointed with the hotel and staff. I would not recommend any one to stay there. Read moreGenuine Expedia guest review
Great stay modern hotel would come back.Genuine Hotels.com guest review
"Nice Hotel with Nearby Graveyard"
I enjoyed the hotel. I was not aware that parking ($12 per day) had to be paid for when booking. Also, the hotel is located next door to a pretty large cemetery. Other than that, it was a clean and quiet stay.Genuine Hotels.com guest review
"Great place to stay"
The staff was very friendly. Allowed me to check in super early (the room I wanted was available). They have luggage check in - so I checked out early and picked up luggage after my meeting ended 6PM or later. Only issue was parking. 12$ , asked for a refund, the group I was with had stickers. Could not refund me on the spot, but they were leaving a […] message for someone. Not sure yet if it was done. Read moreGenuine Hotels.com guest review
"The Jordan-Hughes Family"
We really enjoyed our stay. The bartender Ms Jovan was a awesome hostesses to the state of Georgia. She made sure we were taken care of at all times. I want to send a BIG KUDOS to Ms Jovan.Genuine Expedia guest review
Best holiday inn ever. It feels more like a resort. They charge for parking , if I'm paying to stay why do I have to pay parking. Spacious king suite with separate bed roomGenuine Hotels.com guest review
I stayed here for a quick turn around trip and was pleasantly surprised at how nice the rooms/staff/facility was. I understand why it's only rated a 3 star hotel, but besides being a 'basic' hotel it drastically exceeded your usual 3 star hotel! I would for sure stay again. The food was quite good as well.Genuine Hotels.com guest review
"Nice hotel- close to airport"
We stayed there for just one night. Good location close to many restaurants and airport. The hotels seems to be very clean- the obky note i can make is for the bed we sleept in- the sheets smelled very bad. Other than that a good option close to airport.Genuine Expedia guest review
Great hotel for business travelers who need to be near the Atlanta airport.Genuine Hotels.com guest review
I was incredibly impressed by this hotel. I came for a conference and ended up bringing my husband and 4 month old. They were extremely courteous and brought me a crib in the middle of the night with no problems. AWESOME food, lovely staff, clean & comfortable hotel. Free shuttle to and from airport.Genuine Hotels.com guest review
"Good Airport Hotel"
The Holiday Inn and Suites is a great inexpensive option near Atlanta's Hartsfield Airport. The Front Desk Staff was friendly and helpful, the Lobby was attractive with a nice bar and complimentary computers. The rooms were spacious though needed blinds on the windows. The complimentary shuttle service was a plus.Genuine Hotels.com guest review
"Good hotel near airport"
Close to the airport. Shuttle buses about every 20 to 30 minutesw but they can be overcrowded at peak times. Pleasant atmosphere with free computers in the lobby. Room were nice with 4 pillows on the king sized bed. Bathroom was clean. Had a refrigerator and nice TV with lots of channels. I know it may be picky, but I like I like a safe in the room […] when I travel. Overall I liked the hotel and would stay again. Read moreGenuine Expedia guest review
"Final Four 2013"
I only have 2 complaints with this hotel. We were there for 5 days and there was no refrigerator or microwave in our room, we were not informed of this when making the reservation. The full service restuarant is a JOKE!!! Don't waste your money there...besides, the choises are very limited!Genuine Expedia guest review
Rooms really clean bout the size of a one bedroom apartment. Kids enjoyed itGenuine Hotels.com guest review
My stay was very first class. The interior was very modern and clean. The front desk staff were extremely professional. The only down side was paying for parking.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )