"going to work"
so soGenuine Hotels.com guest review
"hotel staff exceptional"
rooms cold overnight, remote for sleepnumber beds not functional, base of floor lamp rusty, pool area definately in need of some TLC. Desk staff very nice and receptive to my requests.Genuine Hotels.com guest review
"close to our destination"
it had a nice lounge and the staff was very friendly. I did have an issue with the light in the bathroom and couldn't be fixed until maintenance arrived which was when we were heading out.Genuine Hotels.com guest review
Had room with 2 beds, unfortunately they were both full size. No hotels use full size in todays world, should have been 2 queens.Genuine Hotels.com guest review
"Comfortable and handy"
We stayed at the Radisson because of hosting a bridal shower in the area. The hotel was very convenient to the interstate, but we didn't hear it from our room. The room was large and the bed comfortable.Genuine Hotels.com guest review
Stayed before heading out for the weekend and it was all good. No complaints. Easy access to hwy and shopping, would recommend and stay again!Genuine Hotels.com guest review
"Not a 3.5 star"
Reserved via Expedia's secret 3.5 star brand at a fixed price offer. Door knob to bathroom was about to fall off as the screws were loose. Cable stations were limited with no pay-per-view options.Genuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your feedback! - We just completed a full upgrade to our in-room entertainment offering an extensive list of high-def channels on our new flat panel tv's. I appreciate your feedback on pay-per-view and also apologize fo rthe difficulties you experienced with your door - I have informed maintenance of the issue so we may have that corrected.
"Close to Interstate 43"
Location was ideal for traveling during late evenings from downtown. Morning breakfasts were excellent. Friendly personnel. Only negative I can think of is the lack of access to ice cubes for cooling and drinking water. Maybe it was available but I did not ask. It appeared to me that the neighborhood was safe and quiet. Thank you. Next time I travel […] again to Milwaukee I will consider this Radisson. Andy. Read moreGenuine Hotels.com guest review
Checking took forever! One counter person with a full hotel plus weddings. He was checking people in plus answering two phones. He was very stressed. Also, disappointed there was no complimentary breakfast. We were there with a block of rooms for a relatives wedding. Also, we were unable to use the pool Saturday because of a private party. Double beds […] were uncomfortable. Air conditioning did not work properly and we could not get a good Internet connection in our room. Overall, pretty disappointed. The Radisson in our hometown is super nice and clean! Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your feedback. I appreciate your comments and will share them with the staff to ensure a similar situation does not occur again in the future. I appreciate your time and apologize for your difficulties.
"In Serious Need of Some Updating"
This property is just ok, and in serious need of some major updating. Water stains on ceiling, funky odors, outdated furniture, etc.Genuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your comments. We are in the process of renovations of our guestrooms, and I appreciate your feedback. I also apologize for the difficulties you encountered on your stay with us.
"Close where I needed to be for most activities."
They were very accommodating in every way possible. All staff was friendly and appropriate at all times.Genuine Expedia guest review
"We enjoyed our stay. The location worked for us."
We were in town to attend a family wedding. This hotel was reasonably priced for our budget, and close to stores and restaurants that were convenient for us.Genuine Hotels.com guest review
This hotel is dated. Bed was comfortable, but carpet was stained in many places and bathroom was worn out. Biggest difficulty was the lack of light. Very difficult to get ready for an event when you can't see yourself putting on your makeup. Also, a full length mirror should come standard. Was surprised to not be able to see myself from head to toe […] before heading out. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your comments and experience. We are in the process of upgrading our guest bathrooms in the building, and appreciate your feedback on your stay. I apologize for the difficulties you experienced.
"North Shore Hoax"
After leaving the brewers game we go back to the hotel. The staff then does not even say hi or how can I help you. From there they say that there computers are down and we can't check in. Later maintenance comes to get us in our rooms. We walk around the entire hotel with the worker enterering random rooms. Some were empty others had people in them. […] This is just a horrible way to treat guests and invade the privacy of their room. Read moreGenuine Hotels.com guest review
"OK but no more convenient location"
Ceiling was water stained AC not functionning very well ( too cold ) Persistant smelling ( was a nursing home before converted into hotel ...)Genuine Expedia guest review
"Tired Old Facility"
Where the fridge was supposed to be was a pile of dirt. The bed linens had not been changed and I had to ask for clean linens and make the beds myself. No acknowledgement from management at all.Genuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your feedback - we are currently in the process of upgrading our guestrooms and public space in the hotel. I apologize for the difficulties you experienced, and appreciate your comments.
"Very pleasant place to stay.."
Night manager was very curtious and professional and helped me access the internet - for which I was very grateful.Genuine Hotels.com guest review
"Convenient but poorly maintained"
The room was clean and the beds were nice, but the hotel seemed poorly maintained. Two examples: the exercise room had only one functioning elliptical runner (out of two) and no functioning treadmills (out of three). In addition, the bath tub in our room didn't drain, which left me standing in a pool of my own filth after my shower, and the shower fell […] out of the wall as I was showering. These problems could be easily fixed with just a little maintenance, and if they were, the hotel would be perfect. Read moreGenuine Expedia guest review
This is about a stay in early August, but it was a cool, damp day. When I checked in the maid or someone had turned the air conditioning on max and the room was barely in the low 60s when I checked in. I shut it off and tried to reset things to get the room up to a normal tempature. While waiting for this to happen I sat on the edge of the bed and I […] thought I had sat in a bucket. The strength of the mattress edge was that soft. Not getting any warmth in the room I asked a maid who happened to walk by for help. She said she could only turn off the AC because there was no heat available in the summer!!! She suggested I call the front desk. I did this and was told the same thing. I was told they could send up several blankets if I wanted!! After about 15 minutes of the room not getting any warmer I asked for a different room. This one was on the inside next to the pool, which at the time had several families of small kids in a romp which went on until about 10 o'clock. What genus came up with the design of a tile lined pool in an enclosed space? I had run into this echo chamber design once before. All in all this place is a disaster area. Give it a miss. Read moreGenuine Expedia guest review
Sleep number beds were very uncomfortable, air conditioner very hard to regulate, pool was so murky we wouldn't go in, plants were dead around pool. Service was very good. When we called for something, they were right there. Skeets, night security, was very helpful, courteous, and a joy to be around.Genuine Hotels.com guest review
"Bring your own blankets if you want to stay warm!!"
Looks like they took a old hotel and tried to remodel it to look new but there are a lot of flaws!! We stayed 2 nights & we came back after a very long day to find nothing had been done to our room. That morning a house keeper asked if it was ok to go into our room to replenish towels, bathroom toiletries and make our bed but instead the Do Not Disturb […] sign got put back on our door, thought that was very weird!! She asked me if it was on the outside of the door and I told her that we put it back on the inside!! I had to go down to the front desk at 10:00 at night to get towels etc.. A few of our bath towels were torn, had to ask for more toilet paper when we first arrived and then it looked like someone took out a bunch of Kleenex and tried to shove it back into the box. Also the bed only had a sheet and a very light weight blanket on it, neither of them fit the bed, way to small for a King size bed. I froze both nights so did not get much sleep. There were 2 lamps that the bulbs were burnt out and the dresser drawer was broke to where it fall out onto the floor when you pulled it open. Our room was right off of the freeway so we could hear the traffic throughout the night and the window was so dirty that you could barely see out of it!! The hallway carpets and walls need to be cleaned, they are filthy!! For what we paid it was a huge disappointment!! Read moreGenuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore I apologize for your difficulties. Thank you for taking the time to share your feedback.
"Nice hotel with a swimming pool."
The hotel was great- had a swimming pool which is a big criteria for us. Supposed to be no smoking throughout but our room smelled of smoke. We asked to change rooms but occupancy was 100% so they gave us 2 coupons for free breakfast as compensation.Genuine Expedia guest review
"Family Reunion Host Hotel"
TERRIBLE!!!! - we have never stayed in a hotel whereby you are unable to control the room temperature (room temperature was approximately 65 degrees)...ABSOLUTELY FREEZING!!!!...only had a VERY lightweight waffle spread and couldn't get another blanket. We had to sleep in pj's, robes & socks on our feet (haven't slept in socks for 60 years). Our grandkids […] slept on the sofa bed and only had a sheet to cover them, we covered them with the large towels to keep them warm. When we called the housekeeper- that 1st night - we were told they didn't have any blankets...we had wait until the next morning and request an extra blanket at the front desk...and ALL we got was another waffle spread. PS - Another issue was not being able to get wash cloths...evidently whoever does the ordering doesn't know HOW to COUNT!!!! WE WILL NEVER STAY THERE AGAIN!!!! Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for sharing your feedback. I apologize for the difficulties you encounted and will share your feedback with the staff to ensure we do not allow a similar situation to occur with our guests.
You can smell mold as soon as you walk into the hotel and there are multiple mold stains on the ceilings of the hotel. The swimming pool was very cloudy . and there was no microwave or mini fridge in the room. Hotel staff was nice and friendly and it was in a good locationGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your feedback . I appreciate you taking the time to share your comments. I apologize for the difficulties you encountered on your stay.
"Hotel just ehhhh..."
Hotel management should be fired! Prepaid for a double room through expedia. Was placed in an old mildew smelling room w/ a king bed & small lumpy bed that looked to be thrown in to replace the couch. Called the front desk & was moved. Room with double beds was better, but poorly cleaned. Carpet looked unvaccumed, nightstand had cup stains, bathroom […] door was unwiped, & from day one, we were short washcloths. Made 4 calls & was told housekeeping was on the way each time. They never showed. Housekeeping also didn't clean our room. I called the front desk & complained. Jesse was helpful & compensated me for 2 of 5 nights. Day 2, the room was freezing cold. Adjusted the temp, which didn't help. We saw & asked a guy with laundry about getting washcloths. He admitted the hotel was short b/c of linen disappearing over the last month. Shouldn't management keep inventory & have a surplus of linen?! Day 3, no ac/ OR heat!!! Also, the bathroom light started flickering on & off. I called & spoke with Jesse again at the front desk, whom was beyond patient & helpful. He sent out a maintenance request right away. After an hour, still nothing. We took showers in the dark & with no washcloths! I stopped at the front desk & spoke to Jesse. He was apologetic on behalf of Radisson. Since he already comped 2 nights, he offered 2 days w/ free breakfast. I commend him for his help. The hotel itself needs major upgrades. Cleaning, linen, a/c & heat, smell, & some rooms need to be updated. Read moreGenuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your feedback. I appreciate your comments on the hotel and the staff. I will share your feedback with the staff and management to ensure changes are made to enhance our overall guest experience. Thank you for sharing your feedback
"Training needs to giving"
The quality of service was subpar to say the least. I feel this is a direct reflect of the upper management not giving the staff proper training. The young gentlemen who brought me the coffee maker understood that but the bartender clearly did not or maybe he just was overworked. The rooms were clean but I had to wait two hours to receive towels...UNACCEPTABLE. […] With the hotel market bouncing back from the economic downturn, this hotel better invest in training their employees in basic customer service and satisfaction. I doubt Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for the feedback on your stay. I appreciate your comments on training, and we are currently working with the staff to enhance our overall guest experience. Thank you for taking the time to share your comments .
Very dirtyGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your feedback. We are working with the staff to review expectations in housekeeping and appreciate and apologize for the difficulties you encountered on your stay
No temperature control in room. Only choice was a /c high or off. Musty smelling. Water spots on ceiling. Noisey corridor. Poor amenities. Great location for us but we will never go there again.Genuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore I apologize for the difficulty you experienced in your guestroom with the AC. I will work with maintenance to ensure the issues you identified are corrected. Thank you for sharing your feedback.,
"Best North Shore choice"
I try to stay at this hotel whenever I come to Milwaukee to visit my family. Over the past couple of years, I have noticed a continuing trend of upgrading the look of the hotel, both the public rooms and the hotel rooms. They have always been gracious about upgrading my room choice if available and have provided me with a small refrigerator upon request […] whenever one is free. The restaurant and bar are not only convenient, but quite comfortable for casual attire and serve good, reasonably priced food and drink. The fact that they have an indoor pool and hot tub is a plus also. I always enjoy my stay at this "home away from home". Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your feedback - we are delighted you had a great stay and enjoy the hotel!
"Too good to be true"
Made reservation with 2 adults and 2 children and was booked a king sized bed, and put on a waiting list for a roll away bed. Very frustrating. Couldn't check in until 3pm, little late for my liking.Genuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your feedback - I appreciate you taking the time to share. I apologize for the difficulties you experienced on your room type and the roll-away. I will share your feedback with the staff to ensure a similar situation does not occur again in the future.
Terrible,Air Conditioning did not work,Bed was rock hard,Sleep remote for bed comfort was not workingGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to write about your experience. I really apologize for the trouble you experienced in your room. I will work with maintenance on the AC and Sleep Number Bed. I hope you have a great rest of your summer!
Overall ok. No feather free pillows available. Restaurant food good.Genuine Expedia guest review
Appreciated free breakfasts - the buffet was very good. General cleanliness and maintenance of the hotel came up short, however.Genuine Hotels.com guest review
"Nice hotel in suburb near Milwaukee."
We enjoyed the hotel and the Glendale community where it is located. It is only a couple of miles from a nice mall, and only 15 minutes from downtown Milwaukee.Genuine Expedia guest review
"Not great but not horrible"
It just wasn't as nice as it was presented in the pictures. The staff was fine but the rooms had mold on the bathroom ceilings. The doors were poorly painted. You could tell it was a slop job. The carpets were stained. I wouldn't recommend.Genuine Expedia guest review
"Ok if you like it cold"
The room was OK if you like road noise. the bed had 8 pillows but no blanket. The bath was OK if you like the shower curtain put up wrong.Genuine Hotels.com guest review
"Close to our sight seeing trip"
I hated this hotel... I would not go back. Great location, but, the pool was very dirty, I felt like the room was dirty and it had a chemical smell like they were trying to mask smoker smell. The ceilings all had bad water stains and the room need to be upgrated.... Holy cow, I felt like I was in a dark horror movie. The location is great, but that […] is all. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thanks for taking the time to write about your stay. I appreciate your feedback and apologize for the difficulties you experienced . I will be sharing your feedback with the team to correct the issue and make sure a similar situation does not occur again.
"Good value for the price"
The hotel is in a great location if you're doing things on that side of town, but it's also close to freeway access. The room was a good value for the price -- clean, everything in working order, comfortable. It was definitely the basic hotel experience, but that is all I wanted, as I wasn't there very much.Genuine Expedia guest review
Sleep number beds are like camping. Pool is a cool amenity.Genuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
I had a sleep number bed which ended up being very uncomfortable and made noise every time I moved.Genuine Hotels.com guest review
"Needs serious upgrade"
Furniture was very uncomfortable, did not replace coffee filters, TV was anolog, not able to obtian CNN, CNBC or local channels. Did call ahead one week, asked for gound floor room as was assured this was reserverd. Arrived and not available. No contantinal breakfest avaiable after 6:30 a.m. Parking was blocked by dumbster near eleavator entrance.Genuine Expedia guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your feedback. I apologize for the difficulties you encountered and will share your feedback with the team to ensure a similar situation does not occur. Thank you again for taking the time to share your feedback.
"Close to the mall"
The hotel needs better maid service. Ours forgot towels and toilet paper. I got locked out of my room....four sets of keys did not work and it was so frustrating to wait until the lock was reprogrammed.Genuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for your comments - I appreciate you taking the time to share your feedback and I apologize for the difficulties you experienced.
"Quick over nighter near Milwaukee"
I am easy to please. This hotel has all the basics. The pool was green so we didn't use it but otherwise affordable for the stay.Genuine Expedia guest review
"No Discretion Whatsoever"
I think this hotel needs to have a serious policy review with its staff about what guest confidentially means. All it took for my ex to find me was to call the hotel and ask if I was staying there. The front desk was more that happy to give her my room number AND then went into the parking lot to confirm that my car was their by reporting the license […] plates to the caller. Now if that is what this hotel considers acceptable privacy of a guest then they need to post it right up front that your room number and confirmation of your make, model and car license plate are open for any caller to find out. I frankly expected more from a respected name such as the Raddison but alas not. I don't care what excuses they come up with one of a hotel's main concerns is the privacy of its guests no matter why they are there. I a am on the verge of contracting the main office with this indiscretion unless I get a satisfactory nonresponse to this post shortly. There is no excuse for a chain as reputable as this one to act like some motel 6. Management I suggest you read this and get back to me soon or I intend to take this as far as I can because of all the aggravation it has caused me. Read moreGenuine Hotels.com guest review
"Nice hotel housekeeping somewhat lazy"
The overall condition of the hotel was great, housekeeping was very laclustered, we spent four nights there and our sheets weren't changed along with fresh towels until a request was made the morning of day three. The staff was freindly and quick to respond to any request.Genuine Expedia guest review
I stayed for three days and the room was clean and spacious. Staff was friendly and helpful.Genuine Hotels.com guest review
The hotel features itself (lobby, pool, business center, etc) area was very nice. Customer Service was good, and prompt for every need I had. However, upon checking into my room, the air had been left on;my room was freezing for over five hours until they could fix it. Also, my shower had not been clean. Which housekeeping had come immediately to take […] care of it. In addition, none of my coffee station was replinished. Housekeeping waa not the best. For the price that i was paying, I thought that there would be a microwave and mini fridge. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Milwaukee North Shore Thank you for taking the time to share your feedback - I apologize for the housekeeping issues you noted. I will share this feedback with the team to ensure a similar situation does not occur. I also appreciate the fdeedback on the AC.
"Not happy at all."
My room wasn't available so I was given a room with smaller beds, and no discount. The air beds didn't work properly so I slept in horrible pain all night. the only thing that was great was the pool. I am very unhappy that I wasn't compensated for them not having my room that I reserved.Genuine Expedia guest review
the sleep number bed was impressive, bathroom outdated, couldnt find breakfast, went to zambonis bar and the bar tender should look for a new job, didnt know what kind of beer they served, ordered a capt & ginger ale and he complained he had to go get the ginger ale.Genuine Hotels.com guest review
"Great place to stay"
great staff very helpful when my computer would not connect to internet. It was actually my computer but they had the tech guy fix it.Genuine Hotels.com guest review
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