excellant experience very comforatble will be back againGenuine Expedia guest review
It was satisfactory. 1. Unsure why we we had a handicap room as that was not requested. 2. Other issue with fire alarm which sounded in the room after taking a hot shower. No vent in the bathroom for steam. It was a very embarrassing and uncomfortable event. Hotel manager (staff) was rude and entered the room forcefully. Not a pleasant encounter. Changed […] my view of the hotel to negative Read moreGenuine Hotels.com guest review
"Great location...Service just...okay"
Upside = Location, and lobby had lots of space for board games with the grandkids, nice room. DOWNSIDE: Even though I gave front desk my Hilton Hhonors # no paper showed up at door. We hung our shower towels up so we could reuse them (as we were asked to do for the environment) and they were still replaced in the morning. What's the point??? Pool crowded […] and LOUD, with lots of kids unaccompanied by adults. Lots of opportunity for mishaps and NO monitoring by hotel staff. They need to get their act together. Read moreGenuine Hotels.com guest review
We used to live in Dearborn Heights, so the location was perfect to visit old friends. We were very pleased with our stay there. The receptionist was very good in helping us to get a ground floor room due to my wife's medical conditions. Would stay there again for sure.Genuine Hotels.com guest review
Very accommodating for Buffet Concert including Shuttle bus. Unfortunately, return bus left early without us.Genuine Hotels.com guest review
"Trip to Dearborn"
Everything was fine, but restaurant could improve on service. Short staffed for the number of guests.Genuine Expedia guest review
"Nice hotel for a short stay!"
The room was somewhat comfy but the neighborhood was loud. It was the fourth of July so I can excuse some of the nuisance.Genuine Expedia guest review
Would come again!Genuine Hotels.com guest review
A nice quiet place. Near to Ford attractions.Genuine Hotels.com guest review
"Comfortable and clean"
Eas a guest at this property for just one night...it was quiet and things were great...terrific staff! This property is large and once I got my bearings I was able to find my way through to a lot of wonderful offerings.Genuine Hotels.com guest review
The hotel staff was very friendly and though there was not a safe in the room we were able to use the hotel's safe for my wife's jewelry while we attended the Orion Music Festival. The surrounding neighborhood was okay but not great.Genuine Hotels.com guest review
"Close to the two places we had to be."
Front dest personal very helpful and courteous. Bed very comfortable, room very clean.Genuine Hotels.com guest review
"Gem close to Ford Engineering HQ"
The hotel is not in the best of areas but you can utilize the Planet Fitness next door for cheap and the hotel has an indoor pool. The Grille 39 is expensive but convenient.Genuine Hotels.com guest review
We loved the warm chocolate chip welcome cookies, We were very impressed with the hotel restaurant, Grille 39. Food outstanding, large portions, fair prices, and excellent, professional service. We enjoyed the indoor swimming pool and two spacious indoor hot tubs. Very clean. Actually, they replaced the hot tub water while we were there. Our only complaint […] was a noisy common wall room next door. However, we did not complain as it didn't go late. We also walked next door one evening to Chili's to dine. . We'll return. Read moreGenuine Expedia guest review
The reservation called for a King/ sf. I was given a room with 2 double beds. The air conditioner was not working. next day moved to another room. ROOM SERVICE WAS AN HOUR LATE BECAUSE NO ONE WROTE THE ROOM NUMBER DOWN. Very disappointedGenuine Hotels.com guest review
The building is starting to show its age and the pool size looks far more generous in the photos. The MOD was.very helpful with an issue and the front desk staff were are very welcoming and efficient. Did I mention how good that cookie was? :)Genuine Hotels.com guest review
"A wonderful hotel with a wonderful atmosphere"
The hotel is beautiful, the staff is friendly and helpful, the rooms are clean and comfortable, it's near several restaurants, and it's not far from the mall and movie theater. A wonderful place for a one night stay or a week long vacation. I've used Doubletree several times and it never disappoints.Genuine Hotels.com guest review
I booked this hotel wishing for a beautiful suite with 2 queen beds, a pullout couch in a separate room, and refrigerator. When I arrived my room was no longer available and I had to humbly settle for a 2 queen bed room. The room was very small and it smelled like moth balls. It also had blood on the sheets in one of the beds. The restaurant inside […] the hotel is nice but this place needs some work in booking and cleanliness of the rooms! Read moreGenuine Hotels.com guest review
there were light bulb burned out in our room, they were replaced immediately. Staff was outstanding with answering any questions we had and fixed everything right away. We were in town visiting family, we only used it to sleep and shower.Genuine Hotels.com guest review
Overall, it wasn't what I expect from a Double Tree, which I have stayed in before. The fan in the bathroom did not work, and other than the lobby, the hotel seemed outdated. The staff was great though and there was some updates going on in the pool/hottub area, so that was good to see.Genuine Hotels.com guest review
"Great for business or leisure"
Great stay -- everything was as we expected. The gym and indoor pool and hot tub were great!Genuine Expedia guest review
It was OK. The interior of the hotel was dated and the bar and rest. closed too early. It was closed at midnight on a Sat. that was disappointing. There really are no good restaurants in the vicinity other than chains and a strip-bar. Great service overall, but poor decor and mediocre food, especially with room service.Genuine Hotels.com guest review
Very nice but wasn't there long enough to use many of the services. The place could use a little updating though.Genuine Expedia guest review
"Really nice Hotel"
Great Hotel. Clean, great service great food. Surrounding neighborhoods horrible. Don't leave the hotel and you'll be great!Genuine Hotels.com guest review
"close to all must see sights"
Excellent value through 'Hotels.com'. Very comfortable bed (mattress), and very comfy linens and pillows(very important to me)Genuine Hotels.com guest review
"Could have been better"
The staff was excellent, but we were disappointed in our room. It certainly wasn't like the pictures shown! The room was way too small, and at booking I was promised a refrigerator, which wasn't in our room. We had to call and ask for one and what they brought in looked like something from a junkyard. We also had to call for towels & washcloths, for […] there was an insufficient amount in the room. The ceramic tile in the bathroom was all cracked and chipping, and there was no space around the sink to put anything. Also, the hairdryer didn't work. We have stayed in very nice Double Tree hotels, so we thought it would be in par with those, but not even close. Location was tricky to get to and not many restaurants nearby. We decided to eat at the "39 Grille" in the hotel, which ended up being a very EXPENSIVE mistake. We will not stay there again. Read moreGenuine Hotels.com guest review
At first I was leary of the location, as I thought it was actually in Dearborn, but then when I googled it it said Detroit. I wasn't crazy about the surrounding area until I saw you could enter from Ford Road, and it was a very nice Hotel with good service, and it had security and everything, so I didn't feel so concerned with the next block over. All […] in all we had a good time. It was a bit of a hassel to have to put your key card in every time you anted to use the evelator though. Read moreGenuine Hotels.com guest review
"Nice for the price."
Staff friendly and efficient. Room confortable but very small. Lobby and lounge nice. Bartender (Tracy) great. Bathroom in our room needs work but clean. Nice area and security was present and alert. All in all good experience.Genuine Expedia guest review
"Weekend in Detroit"
Staff was friendly..hotel was very clean. Skip the restaurant..too pricey for average quality food. Bad coffee.Genuine Expedia guest review
The hotel that I have been staying was booked, so I tried you and I must say for a good rate I will be staying with you next year when I come to town.Genuine Hotels.com guest review
"Very clean & comfortable rooms"
The front desk staff was extremely helpful. Room was very clean & comfy with a few extra touches that made it very nice. The restaurant/bar's food was good but the service was not. We happened to be there when the pool/spa area was undergoing renovation.Genuine Hotels.com guest review
We were visting Detroit for a Tiger's game on Friday night and a concert on Saturday night. The staff was very friendly when we checked in and the lobby was beautiful. We headed up to our room and the first thing I did was went to the bathroom. Something was wrong with the toilet because after I flushed, water started overflowing and flooded the bathroom. […] We called the front desk and a gentlemen came to our room to help with the issue. He wasted no time in getting us into a different room so they could clean up the mess. We were even given a complimentary breakfast for two at their restuarant the next morning. We were very impressed with the service we were given at the hotel and will definitely be staying again on our next trip to the city. Read moreGenuine Expedia guest review
"Would NOT go back"
Pretty disappointed! Indoor pool is under construction, outdoor pool is closed (no reason), fitness center is closed due to construction of the indoor pool. No complimentary coffee, donuts... anything! Grill 39 (restaurant inside hotel) - understaffed and overpriced. Now, I am getting a $50 charge added on to my card for unknown reasons!!! Location-wise […] & the size of the facility - it SHOULD be better!!! Would not go back. Read moreGenuine Expedia guest review
"Great clean hotel for a wonderful price"
I was more than impressed when walking into the hotel to check in. For the price we paid for the room and the expectations were set moderately. We were in town for the Buffett Concert at Comerica so we only needed a place to lay our heads. The "WOW" factor went thru the roof when I walked in to get checked in before the concert. The hotel was incredible...clean, […] great service and at a great price! The lobby was beautiful, the rooms were clean and pool was refreshing! Only drawback was housekeeping knocking on doors at 10:00 to see if there were any empty rooms from any early check outs. Other than the slight interruption the stay was wonderful! I would recommend to anyone!! Read moreGenuine Expedia guest review
"Nice hotel, not so nice area!"
Nice hotel, not so nice area,but they have a six foot wall with barbed wire surrounding three sides of the hotel. Need better signage, we had a hard time figuring out where to enter.Genuine Expedia guest review
"Close to Greenfield Village"
OKGenuine Hotels.com guest review
"Good Hotel, Not a great value"
The Hotel was very nice, clean, well lit, modern, secure, and close to the highway. The Staff was helpful and friendly. However for the price I felt many things you would normally expect of a hotel where extra, a lot extra, Breakfast was $12 a person, Wifi was $10 a night, the restaurant was pricy for both dinning room and room service.Genuine Hotels.com guest review
"$40 "Cab" Fare to Comerica Park?"
Everything was great, until the front desk called us a "cab" who had no meter and charged us $40 to get to Comaerica Park. Should've been more like $20. Nice rooms.Genuine Hotels.com guest review
"Nice and Clean"
A great hotelGenuine Hotels.com guest review
"Quality and comfort"
Finding the entrance to this hotel can be a little tricky. But staying in Dearborn was convenient to the The Henry Ford and Art Museum which we wanted to see.Genuine Hotels.com guest review
"Double Tree Stay"
Nice stay, clean, comfortable accomedations. Helpful, friendly staff.Genuine Expedia guest review
"Love this hotel"
Nice, quiet, comfortable hotel. The quiet was especially important because I sleep in the mornings/early afternoons. Room service accommodated my odd schedule perfectly, and the location is perfect. Close enough to downtown, but not so close that I have to deal with the silliness of a valet. I will be staying here again.Genuine Expedia guest review
"Older, but nice"
A very large, older hotel, but it has lots of nice amenities. Nice pools and workout center, there were a couple places to eat within walking distance, and there was a shopping center nearby. Kind of a confusing location to get to though. Very secure with key cards required at elevators and side doors.Genuine Expedia guest review
"Double Tree Dearborn"
Clean hotel, friendly staff. Close to Henry Ford Museum.Genuine Hotels.com guest review
"THE DOUBLE TREE HOTEL- DEARBORN"
EVERYTHING WAS EXCELLENT! I WILL DEFINITELY STAY THERE AGAIN.Genuine Hotels.com guest review
"Super cumfy bed"
Not one problem, nice rooms, nice tv's, good foodGenuine Expedia guest review
"can't wait to get back"
very nice hotel and everyone was very friendly.Genuine Expedia guest review
"great visit, friendly staff"
stayed here with husband and 8 month old, felt very clean and safeGenuine Hotels.com guest review
"Great value for money"
Ratings were given based on the price paid and I would say that I was extremely pleased with the hotel. Good and clean, the surroundings appeared safe too. Location wise there were a few restaurants surrounding the hotel and a Walmart nearby so groceries are no problem. All probably within walking distance but as a foreigner I had prebooked a cab to […] get me from place to place. Also about half an hour cab ride from COBO where I attended a conference. Service was prompt and helpful, and room was cosy and clean. Elevators aee slightly hidden, you'd have to get pass the meeting rooms and pool area before you reach them but once located they are no problem. Food at Grille was decent and service staff were really cheery. Pool and fitness centre were clean and well maintained, with a good selection of equipment and jacuzzis. Overall a great stay at decent price, and the welcome cookie was delicious! Read moreGenuine Hotels.com guest review
We stayed in this hot to attend the 'A Day out with Thomas the Tank Engine' at the Henry Ford museum. Location was perfect for this. Check-in was great, hotel was clean and staff friendly. Rooms were ok, the sofa bed was not comfortable for the children, mattress was very thin so they could feel the springs through it. Overall a nice stay.Genuine Hotels.com guest review
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