"Mediocre hotel, poor breakfast"
Conveniently located for University of Miami. Mediocre hotel with limited service for dining. Nothing to eat late at night. Ate the breakfast buffet twice. The food was average at best. Limited fruit selection-sour pineapple. No orange juice. The last time I ate there they had run out of sausages, eggs, and pancakes. Lazy breakfast staff not checking […] the cooked food buffet. I complained about this to the waitress who didn't seem too interested. I was in a rush to get to the airport and they didn't refill the food. Ripoff! Housekeeping does a good job. The front desk clerks are friendly during the daytime. The night time clerk is grumpy and unfriendly. You can do better - choose another hotel. They need to offer food options for late arrivals. Read moreGenuine Expedia guest review
"Not what it used to be"
We used to stay at this hotel on our frequent visits to Miami. I believe there was a major renovation carried out about 5-6 years ago. Since then the hotel has gone downhill. The rooms are adequate but not very clean. There is no longer furniture on the patios or cutlery and crockery in the rooms. Instead of replacing these items they have just been […] removed. The hotel is OK at best but we will not stay here again. Read moreGenuine Expedia guest review
Disappointed in this hotel. Not our normal Holiday Inn,...my white socks were black from the flooring. Elevator was too far from room. We had last room in corridor that was L shaped and it was a hike every time we came or went. Food was good in dining room, but a little pricey. Great location for university of Miami, but will probably choose another […] hotel in the future. Front desk clerks were personable and nice. Read moreGenuine Hotels.com guest review
"my recent stay"
Not very comfortable, bathromm too small, no valet parking , nobody to help with bags. in general the hotel and rooms need a remmodelation.Genuine Expedia guest review
I stayed there 3 nights during the month of August. The swimming pool was the only thing enjoyable during my stay. The complimentary morning coffee pot was empty 3 out of the 4 mornings there. The airconditioner in the room blew out warm musty air. There were no clean towels in the pool towel hamper after swimming . The breakfast & dinner prices were […] high. Read moreGenuine Expedia guest review
"Visit to Coral Gables"
Staff was great and Edgar at the front desk was very helpful and delightful. Pool area was very nice. However, the rooms are not very sound proof. First night I heard the baby in the next room crying and in the morning it sounded like people yelling not talking down the halls. One thing to watch out for is using the microwave. Our room had a microwave […] and little refrig next to the TV and when we used the microwave while the TV was on it turned them all off. If you turn the TV off while using the microwave it seemed to be fine. Read moreGenuine Expedia guest review
"Enjoyed our quick visit"
The room was a little smaller than expected, but we were only staying overnight so we were satisfied.Genuine Expedia guest review
"ok. to stay"
Only one day was pretty bad, it was really raining outside and all the electricity went out for a few hours. Without the air on the room smells musty.Genuine Expedia guest review
I had very good service at this hotel. No problems at all. I enjoyed my stay. Staff there all night and day..security in the lobby at night.Genuine Expedia guest review
"Miami Footbal Camp"
The building its self was very old and it showed in some areas but, the rooms have been remodeled and are very nice. Not much of a view. The hotel back up to a residential area. The pool area was very tropical and is in the center of the hotel so it is very private.Genuine Expedia guest review
Room was dirty. Black scum/mold in sink. Dirt residue on countertop in bath room. Location was great for what we needed. Technology was good.Genuine Hotels.com guest review
Finding previous occupants' hair in the bathroom is totally unacceptable.Genuine Hotels.com guest review
Great room. Wonderful staff and close to businesses around Coral Gables. Also it is a 20 minute drive to Miami BeachGenuine Expedia guest review
"University of Miami and Merrick Mall"
AcceptableGenuine Hotels.com guest review
Hliday In is Holiday Inn and all was at least as expectedGenuine Hotels.com guest review
"Close to a few restaurants and own dinning area"
It was fine!Genuine Hotels.com guest review
"Within Walking Distance to U of Miami."
The room was nice and exactly what we needed. They did however misplace one of our bags when we put it in storage for the day as we toured the university. They issued a valet slip, but apparently did not check for it when they gave our bag away. The hotel was able to track down the person who had our bag and was able to have it delivered to our next […] hotel. The staff was very concerned and really worked to get our bag back. Overall, I was very please with how they handled it, however I wish we were never put in that position. Read moreGenuine Hotels.com guest review
Generally, the hotel did not seem clean. The carpet in my room felt grimy- the bathroom needed tile repair, and overall seemed rundown-- The elevators were also not cleaned well, with debris on the floor. On the positive side, it was very conveniently located for my business trip.The staff was friendly and very helpful. There was coffee available all […] day. The breakfast was a good value, and well prepared. Read moreGenuine Hotels.com guest review
"Spring Break visit."
I chose this hotel due to the close proximity of the University of Miami. It did not disappoint. I would have liked to have my bill slid under the door so I could have expedited my checkout but other than that, all was fine.Genuine Expedia guest review
"Expect some problems"
We booked the rooms through Expedia. When checking, they gave us rooms on the first floor which apparently nobody would prefer. Even more surprisingly, I found at 7am that the bath room has water leaking (just like raining) from the ceiling... I then switched to another room, at the worst location in the building - at the corner of the hall way and […] next to a side exit of the building. They stated that this is the only room left. If you book online, be prepared that the hotel may not give you a good room. Read moreGenuine Expedia guest review
"Terrible, Horrible, No-good, Very-bad Night!"
The floor we were placed on was in the middle of renovations, and there was no carpet installed in the hallway. Because of poor staff judgement, we were placed on a hall with a college men's lacrosse team. Needless to say, this led to a loud night. After calling to complain, a hotel staff member hung up on me mid-sentence, and never called back. I've […] never experienced a worse stay in my life..and I travel for work. Read moreGenuine Expedia guest review
"VERY COMFORTABLE BEDS!!!!!!!!!! GREAT VALUE!!!!!!!"
I loved the beds! There were 4 pillows, a very comfortable matress AND MOST IMPORTANTLY THE SHEETS WERE -NOT- THOSE THAT WERE JUST TUCKED IN UNDERNEATH THE MATTRESS, BUT RATHER HAD ELASTIC BANDING ON THE ENDS TO PREVENT EXPOSURE TO THE BARE MATTRESS. THIS IS A VERY BIG -PLUS- HERE! Parking was not a problem. Location great to everything a tourist would […] want in the area. On the down side, the rugs were old and in areas stained, but generally pretty clean. The breakfast buffet was an extra $10.00 for what you'd usually get as complementary breakfast, eggs, waffles, toast, cereal, juice. in all fairness, I believe the rugs are being changed out in the near future and they were actually changing the first floor's when I was there. THE STAFF ALL WERE VERY NICE AND EAGER TO MAKE YOU HAPPY!!!!! OH AND MOST IMPORTANTLY, THE VALUE WAS GREAT (price vs. what you recieve-well worth it!!!) Read moreGenuine Expedia guest review
The rom was clean and comfortable. The hall carpets were dirty. Breakfast was good.Genuine Expedia guest review
Didn't get my wakeup call. Snack store was closed at 4:15PMGenuine Hotels.com guest review
"Perfect for us"
Parents of U student. Perfect location to school. Staff extremely friendly. Hot coffee in the lobby. Clean pool. Hall carpeting / room decore could use updates. Bed VERY comfortable with high quality sheets and pillows.Will be staying again!Genuine Hotels.com guest review
"No Room at the Holiday Inn"
I was traveling with a business colleague. Both of us had separately booked rooms but they had only one left when we arrived notwithstanding our prepaid reservations. The one room had only one bed. They had to jam a roller bed in just so we could stay there. There was supposedly nothing else available in the neighborhood.Genuine Hotels.com guest review
"Don't take a handicap room"
Even though we had a reservation, the hotel said they were full and only had a handicap room available for us. We thought that would be OK, but the room was terrible. The mattresses squeaked every time we moved, the shower was not usable, and many things in the room were not as nice. We had stayed in this hotel earlier in a regular room and it was MUCH […] nicer. Read moreGenuine Hotels.com guest review
"Nice place to stay"
Pros: The service was excellent and they were always eager to please. Good location for restaurants of many kinds. Walking distance of TGI Fridays and some strip malls. Good distance from Dadeland mall and Downtown Miami (5-6miles either way). Right across from University of Miami. Cons: The walls were paper thin, so if you have a noisy neighbor, forget […] about sleeping. Each room had a weird "exit" button just outside the door, so any fool that comes by and hits it sets off an extremely bright yellow beacon light inside your room (first time I've seen that in a hotel and it was very annoying). Most of all the other items were as expected for a hotel of this type. -Beds were nice, and the sheets were clean. -Bathroom was clean and well stocked. -The room was just big enough to fit the two beds and the furniture that was in there. -The Microwave was located next to the ice machine, so you have to share it with the whole floor. -The TV was fairly big (42" I think) -Since the hotel is near an urban area, there were no good views, especially from the first floor. Read moreGenuine Hotels.com guest review
"convenient to UM, but not so nice"
I stayed here to save some money when I found this cheaper package with this hotel; usually stay elsewhere when visiting my UM student, but thought this would be good as it is more conveniently located near UM and her apartment. Hotel linens have been updated like many Holiday Inns, but building itself is quite old and run-down; the carpeting in the […] hallways was filthy, bathroom plaster and paint was pretty shabby, lobby was being worked on as we came and went so we had to walk through construction mess many times. TV was a new LG, but only worked on analog satus and so was fuzzy and had very few channels. We talked to management about TV, they sent a janitor to help, but he really knew nothing about the TV system and spoke only Spanish and we speak only English. I went to front desk in person to ask about it and did not receive much help or satisfaction. They said they would re-set the system or something, but the TV never did work right all weekend. Internet was working, although was spotty at times and the instructions in the room were not current, so had to call front desk (again) for help to get user ID and password. A fairly weak showing by this Holiday Inn - won't stay here again when in Coral Gables. Read moreGenuine Expedia guest review
"Convenient to University of Miami"
I have stayed in this Holiday Inn several times, and would prefer a better hotel if there was one walking distance to the University of Miami, but there is not. The experiences have never been terrible--the staff is friendly, the breakfasts decent, there is a nice garden and pool which I have never had time to enjoy. The problem seems to be that something […] always goes wrong: slow check-ins (I expect them here), a sticking door to the room, a shower that did not get hot, a key that does not work. This may be a function of deferred maintenance problems and/or cutbacks in staff. Whatever the cause, the hotel is okay, but not as nice as I would like. Still, I would have no trouble recommending it to someone else who needs access to the University. Read moreGenuine Hotels.com guest review
"Hotel in Miami"
It was OK, but not exceptiional. We were given a handicapped room with only a shower. Since we were traveling with a 4 year old, we would have preferred a bathtub.Genuine Hotels.com guest review
"Good hotel for the money and location"
I was seeing clients in Coral Gables so the location was great. The traffic on US 1 is terrible but that is no fault of the hotel. Room was a little cramped with 2 double beds, one king would be better but the room was nice. Bathroom was very small. Resturant and bar was nice and the food was acceptable. I would stay there again.Genuine Expedia guest review
"Very good relation price quality"
Very good relation price quality and excelente neighborhoodGenuine Expedia guest review
"Very good relation price quality"
Very good relation price quality and excelente neighborhoodGenuine Expedia guest review
"Convenient, clean, courteous"
I was moving my daughter into U Miami and chose this hotel since it is right opposite the entrance. It turned out to be a very good experience too - the staff were very helpful & friendly at all times, the room was clean & quiet despite the fact that the hotel was fairly full. Overall, I enjoyed my stay & will be opting for this hotel again the next […] time we come to visit our daughter at U Miami. Read moreGenuine Expedia guest review
"Holiday Inn Miami Coral Gables"
the hotel was convenient for my business needs, however the room had a very pungent smell, like an odor such as smoke was covered up with way too much strong smelling odor eater.Genuine Hotels.com guest review
"right place around Miami"
right location as a base if you want to visit Miami and surroundings. Clean, quiet, nice people.Genuine Hotels.com guest review
"Holiday Inn Miami Coral Gables"
Perfect location for a visit to the University of Miami. Easy access to Coconut Grove too.Genuine Hotels.com guest review
"Fantastic Would definitely come back here"
Wonderful management, fast check in, fantastic explaining directions, recommending places. Make sure that you walk around MIami univ which is literally right across the street. Fantastic night life nearby. Reminds people of hte old college scene but upscale. Make sure that when you visit MIami you visit at least one Tapas place which serves authentic […] Spanish food. Read moreGenuine Expedia guest review
"Holiday Inn University of Miami"
The bathroom should be cleaned more efficiently there was mold in some areas.Genuine Hotels.com guest review
We enjoyed the hotel dining. Food and service was good. Breakfast Buffet was a breakfast buffet but dinner was very tasty. We would stay here again if in the area.Genuine Hotels.com guest review
"Holiday Inn at the University of Miami"
Our stay at the above hotel was very pleasant. Just as an observation it will be nice if it had a Sauna! Also the parking lot has no shade and it would be nice if there were some trees so the cars did not have to be under the sun all day long! The safe boxes in the rooms are very nice!Genuine Hotels.com guest review
"We Enjoyed It"
Recently I visited Miami and chose Holiday Inn and while the hotel stay was short, the room was clean and comfortable and I would choose this hotel for any future stays in the area.Genuine Hotels.com guest review
"Holiday Inn- University of Miami"
Great location if you need to be close to UM. Lots of food and drink near. Hotel is standard Holiday Inn.Genuine Hotels.com guest review
Holiday Inn University in Coral Gables is a very nice hotel. Although the room itself was unremarkable, the pool was lovely. There is a nice work out room and the free coffee every day was very good compared to most hotel free coffee. The hotel was clean and the staff was helpful. I would definitely stay there again.Genuine Expedia guest review
This hotel was perfect. It was in a great location and was always clean. The staff was so nice, I didn't arrive until 4 am and they still checked me into my room. My room was cleaned everyday, there were fresh towels, fresh soap and my bed was always made. I had a balcony overlooking this really beautiful park and there was air conditioning that I could […] adjust however I wanted. There's a pool, a gym, a laundry room and a gift shop, and I'm sure there's other things I didn't even know about! The staff always asked me if I needed help bringing in bags or when I was checking out. They gave me a parking pass right away and weren't even upset that I lost my hotel key at one point. This hotel is truly great for the price and everyone including the maids and the maintenance men were so polite and friendly. I would recommend this hotel to EVERYONE. And I will always be a customer there as long as it's this way everytime. AWESOME JOB! Read moreGenuine Hotels.com guest review
liked this p;ace alotGenuine Hotels.com guest review
"Location is the biggest reason to stay here"
Proximity to UMiami is what brings us to this hotel that we've stayed at twice. The rooms are definitely in need of updating, but at least the beds are comfortable and the price is right. My biggest complaint is the HORRIBLE lighting in the rooms - each and every lamp has an energy efficient bulb in it that casts a terribly depressing light in the entire […] room. I get that they're "going green" but it seriously makes it hard to even be in the room after the sun goes down. It may seem like a small thing to some, but this is a huge drawback for me, as you feel as though you're sleeping at a truck stop or a "No Tell Motel". Can they please give you at least one light with a normal lightbulb?? Read moreGenuine Expedia guest review
"Hotel with potential"
Stay there to see my son because it is walking distance from Univ of Miami. Facility is adequate for a short stay. Wi-Fi and computer usage in business center was pleasantly free. Located close to malls and shopping. Customer service needs to be polished up a bit. Breakfast buffet had limited choice. Feel that the price was a bit high. Gym is small. […] I Read moreGenuine Expedia guest review
"Holiday in closest to University of Miami"
The room was clean, the front desk was helpful. Met Joel, the GM, and he helped me, as they were booked and I needed to stay in the area for another day. They were exchanging box springs and mattresses on the days of 100% occupancy, would have thought the logistics would have been better. For a CPAP/BiPAP user, the two doubles did not give me access […] to a power outlet, because they were right in the middle of the bed's headboard, which I could not get access to. I aked for an extension cord and some help, and no maintenance or cleaning staff spoke much or any English, so they just knocked on my door, and handed me a 9' extension cord, so I had to run it across the trafficked area of the room to the between the beds, very unsafe for tripping hazard (especially at night). Read moreGenuine Hotels.com guest review
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