"poor little hotel"
it was adequate but desperately in need of upgrading.Genuine Expedia guest review
First room I had was so damp and muggy I had to be moved. Next room was much better. Unfortunately a storm had knocked out hot water pump so no hot water. Staff at front desk and restaurant very accommodating.Genuine Hotels.com guest review
"I was so shocked"
the shower was not clean and the water was leaking. The hotel is in a bad shape. The elevator's flooring was popped out. Someone could trip and hurt himself.Genuine Expedia guest review
"Not great....pretty bad"
I was totally grossed out the entire time. The hotel is simply unclean.Genuine Hotels.com guest review
I was on business to the University of Miami. The hotel was 100 yards from the light rail stop and directly across the street from the university. Perfect location. the hotel was just fine. It was not Hilton, but it was no dive either. The restaurant was good and it was clean. I will stay there again.Genuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
"University Of Miami tour Trip"
This hotel was cozy and great.Unfortunately I thought breakfast was included but when I re-booked for a lower rate that was not the case.Still, the buffet was nice each morning. Very nice hotel and walking distance to UM.Genuine Hotels.com guest review
"near Univ of Miami"
Staff were very courteous and helpful; breakfast buffet had nice assortment of items; very convenient to the Univ of Miami (across the street)Genuine Hotels.com guest review
"My Stay @ Coral Gables"
For one day the room was comfortable and welcoming. The bathroom needs a little help. example: if you look in the mirror you will see mold in the sink on the rim. You really cannot close the door without moving yourself out of the way (Tight). The temp in the room was prefect. Overall there are only 2 hotels in stay in and Holiday Inn is one of them. […] Angel from the front desk was so very helpful in all aspects and always willing to give any direction if needed. A big THANKS to Holiday Inn and staff--great job. Read moreGenuine Expedia guest review
"Great Hotel if Visiting UM"
Needed renovations are underway. Great location if you are visiting UM. Also right on metro line so good place to stay if you don't have a car. Can use metro to get to the airport ($2.00 and 45 mins vs taxi $25 and 20 or more mins. depending on traffic. Very nice pool and bar area.Genuine Expedia guest review
"Good location, great hotel chain, bad maintenance"
The room I stayed in was pretty comfortable. It was right on the second floor. However, you stepped outside of your room and everything was sort of dingy. They were doing a lot of maintenance but not to the areas that truly did require maintenance (such as the elevator). The internet was beyond unreliable. For someone who was trying to get some work […] done at night, the hotel really was not a good pick. I'd even be willing to pay for my internet usage, instead of having free but horrible internet. Aside from that, the location was great and so was the free parking. The concierge was helpful and everything else was fine. Read moreGenuine Hotels.com guest review
"Nice hotel for a non "South Beach"Miami experience"
Quick check-in and out and overall a professional and friendly staff. We stayed for 8 day's and if one person stood out in the hotel, it was the room maid Margarita C. who was courteous, friendly and help full.Genuine Expedia guest review
"Great Location for U of Miami visit"
Right across the street from University of Miami. The Metro is right across the street making it easy (and inexpensive) to get to and from the airport. Staff is very helpful and informative. I definitely will use this hotel in the future now that my daughter has chosen U of Miami for schoolGenuine Hotels.com guest review
"Great when visiting Univ. of Miami!"
The condition of the hotel was negatively impacted by construction taking place to improve it overall so I wouldn't put too much weight on that response! A bit busy but it is also very convenient and once you're inside the hotel its user friendly with a real nice court yard and pool area!Genuine Expedia guest review
"noisy in Miami!"
loudest hotel ever. paper thin walls. Undergoing renovation and they started drilling walls at 7:45 am. room got cleaned after I left for dinner!Genuine Expedia guest review
"Great for anyone"
We only stayed at the hotel for one night but the staff was very friendly and helpful upon checkin. Our room was very nice and comfortable. We were in the area for the Sony Open and the location of the hotel was perfect easy to get to and from . The breakfast buffet was very delicious! We plan on returning back to the hotel for the 2014 Sony Open and […] staying addtional nights. Read moreGenuine Expedia guest review
All aspects of the room and bathroom are very small.Genuine Expedia guest review
"Great for College Visit"
The hotel staff was very friendly. The breakfast was good. We were there for a college visit and it was very convenient. The campus was larger than expected and the staff called a taxi for us to reach a meeting on the other side of campus when we realized we had not allowed enough time to reach it by walking. The taxi was reasonable also. Some of the […] furnishings such as the hallway carpets had excessive wear but they were clean. The hotel was clearly in remodeling mode and making improvements. We will definitely stay there again if we return to Miami. Read moreGenuine Expedia guest review
Room was clean and beds were very comfortable. I would highly recommend staying there.Genuine Hotels.com guest review
"Under Construction -"
the hotel was under construction. it would have been nice to know BEFORE we booked.Genuine Expedia guest review
"Great service from staff, excellent location"
Staff was extremely helpful, from the front desk to the room service.Genuine Expedia guest review
Just the Wi-fi connection was Very bad. For 3 days i stayed that i could get connection well. Always failed.Genuine Hotels.com guest review
"better than expected"
Yonne, the manager at this hotel, offered exceptional service ad that typified this hotel. They cannot do everything but they do all that they can and go beyond twheer they have to go.Genuine Hotels.com guest review
"Good hotel, needs an update"
Good location, clean big room, good service. A little old and could use an update. Carpets need to be changed. Overall good hotel, would stay again.Genuine Hotels.com guest review
"Clean but noisy rooms"
The room was big and sufficiently clean but the walls were thin and the housekeeping staff was very loud! We asked them (twice!) to please quiet down, but they continued to yell to each other through the hallways. We checked in around 3pm and wanted to rest/nap in the room after a long trip, but had a hard time due to their noise. We were only there […] for one night and thankfully needed to check out early in the morning, right when the housekeeping staff arrived again to begin their "yelling to each other" in the hallway. It would be very difficult for us to want to stay there again. Read moreGenuine Expedia guest review
"Good south Miami location"
Front desk was friendly and pool side room was good. A lot of noise in am from cleaning staff, slamming doors, etc. Refrigerator and microwaves not in every room. Good location for sites south of Miami and the airport.Genuine Hotels.com guest review
room not clean upon arrival staff denied the problem at first, made many excuses carpet was wet room had an odor that never went awayGenuine Expedia guest review
Nice place and nice swimming pool. good location near subway, CVS and shopping mall.Genuine Expedia guest review
Room not a very good location never the ice machine, the bath tab was very dirty, the rest. of hotel very goodGenuine Hotels.com guest review
"Noisy and tiny bathroom"
1. Very noisy (from employee walkie-talkie conversation after mid-night, from housekeepers' talking in the morning at the hallway, and from the Metrotrains cross the street in the early morning.) 2. Slow Wi-Fi speed. 3. Tiny and out-dated bathroom. I am about 165 lbs and felt difficult to turn a 4. One counter employee told me to wait before I said […] a word. He let me wait too long. This happened on two different days. However, 1. Good access to power outlets to charge mobil devices, etc. 2. Free parking. 3. Good location to visit University of Miami. Read moreGenuine Expedia guest review
"BUSSINESS AND PLEASURE"
THE MAYOR ISSUE WAS FIRST THE INTERNET, IT WAS SLOW,AND NOT HIGH SPEED AS THEY ADVISE IN THE HOTEL INFO. AND THE OTHER PROBLEM IS THAT OUT SIDE OF THE ROOM THE HALL SMELL BAD, THE CARPET LOOK OLD, AND EVEN YOU CAN SMELL THE ODOR INSIDE THE BATHROOM. OTHER THAN THAT IT WAS FINE.THE PEOPLE WAS NICE AND FRIENDLY. THE ROOM WAS CLEAN AND THE BED NICE, ALSO […] IT WAS NICE TO HAVE A FRIDGE AND MICRO. Read moreGenuine Expedia guest review
It was a ok hotel nothing to brag to neighbors about...I need to change my room from a double to a king and they only had handicap available so i book that and was really upset about how it was straight tile floor with no broader for the water to go in the clogged drain...water was everywhere in bathroom...Then the door bell was a disco light and was […] push while we were sleep @my 3am...smh...will tried not to book it again...my opinon,only... Read moreGenuine Hotels.com guest review
"Decent hotel, near University of Miami"
The hotel was very convenient for my event at the University of Miami. It was fairly clean, though a little battered. Beautiful courtyard, though, and the staff was extremely friendly and helpful.Genuine Expedia guest review
phone in room did not work; remote was missingGenuine Hotels.com guest review
"Great location, dirty old hotel"
Great location with access to US1. However hotel is old, very dirty, carpert is unclean in rooms as well as walk ways, lift didnt work during 3 days stay and maintenance is big question. Staff is friendly and very curtious!Genuine Hotels.com guest review
"Convenient location for business and shopping."
Located in the US1, near airport and several Miami shoppings and supermarkets. The room and other facilities were OK with a nice swimming pool. Recommended for a short trip.Genuine Expedia guest review
"It´s almost ok."
Conditioned air : Too much noise, diferent temperatures in the room. Bathroom: Too small Carpets : DirtyGenuine Expedia guest review
"Mediocre hotel, poor breakfast"
Conveniently located for University of Miami. Mediocre hotel with limited service for dining. Nothing to eat late at night. Ate the breakfast buffet twice. The food was average at best. Limited fruit selection-sour pineapple. No orange juice. The last time I ate there they had run out of sausages, eggs, and pancakes. Lazy breakfast staff not checking […] the cooked food buffet. I complained about this to the waitress who didn't seem too interested. I was in a rush to get to the airport and they didn't refill the food. Ripoff! Housekeeping does a good job. The front desk clerks are friendly during the daytime. The night time clerk is grumpy and unfriendly. You can do better - choose another hotel. They need to offer food options for late arrivals. Read moreGenuine Expedia guest review
"Not what it used to be"
We used to stay at this hotel on our frequent visits to Miami. I believe there was a major renovation carried out about 5-6 years ago. Since then the hotel has gone downhill. The rooms are adequate but not very clean. There is no longer furniture on the patios or cutlery and crockery in the rooms. Instead of replacing these items they have just been […] removed. The hotel is OK at best but we will not stay here again. Read moreGenuine Expedia guest review
Disappointed in this hotel. Not our normal Holiday Inn,...my white socks were black from the flooring. Elevator was too far from room. We had last room in corridor that was L shaped and it was a hike every time we came or went. Food was good in dining room, but a little pricey. Great location for university of Miami, but will probably choose another […] hotel in the future. Front desk clerks were personable and nice. Read moreGenuine Hotels.com guest review
"my recent stay"
Not very comfortable, bathromm too small, no valet parking , nobody to help with bags. in general the hotel and rooms need a remmodelation.Genuine Expedia guest review
I stayed there 3 nights during the month of August. The swimming pool was the only thing enjoyable during my stay. The complimentary morning coffee pot was empty 3 out of the 4 mornings there. The airconditioner in the room blew out warm musty air. There were no clean towels in the pool towel hamper after swimming . The breakfast & dinner prices were […] high. Read moreGenuine Expedia guest review
"Visit to Coral Gables"
Staff was great and Edgar at the front desk was very helpful and delightful. Pool area was very nice. However, the rooms are not very sound proof. First night I heard the baby in the next room crying and in the morning it sounded like people yelling not talking down the halls. One thing to watch out for is using the microwave. Our room had a microwave […] and little refrig next to the TV and when we used the microwave while the TV was on it turned them all off. If you turn the TV off while using the microwave it seemed to be fine. Read moreGenuine Expedia guest review
"Enjoyed our quick visit"
The room was a little smaller than expected, but we were only staying overnight so we were satisfied.Genuine Expedia guest review
"ok. to stay"
Only one day was pretty bad, it was really raining outside and all the electricity went out for a few hours. Without the air on the room smells musty.Genuine Expedia guest review
I had very good service at this hotel. No problems at all. I enjoyed my stay. Staff there all night and day..security in the lobby at night.Genuine Expedia guest review
"Miami Footbal Camp"
The building its self was very old and it showed in some areas but, the rooms have been remodeled and are very nice. Not much of a view. The hotel back up to a residential area. The pool area was very tropical and is in the center of the hotel so it is very private.Genuine Expedia guest review
Room was dirty. Black scum/mold in sink. Dirt residue on countertop in bath room. Location was great for what we needed. Technology was good.Genuine Hotels.com guest review
Finding previous occupants' hair in the bathroom is totally unacceptable.Genuine Hotels.com guest review
Great room. Wonderful staff and close to businesses around Coral Gables. Also it is a 20 minute drive to Miami BeachGenuine Expedia guest review
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