"It was just ok for the price"
I paid for a kid suite but when I checked in it was just a room with a set of bunk beds I was a little disappointed but for the money I can't really complain. I can say that it is surrounded by restaurants if you like to try certain things. There was no parking at all we had to walk in the middle of the night with luggage trying to find our rooms. Will […] I stay again Not at all to far from attractions Read moreGenuine Hotels.com guest review
the minute we walked in we saw 3 roaches in the bathroom. the bathroom was dirty with water standing in the tub. beds ok, a/c worked good....you get what you pay for,,,,,,, roach motel!!!Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
this was definitely NOT a hotel and suites. It was a roach motel and everything was old and disgusting. The floors were stained and gross. The sheets aren't fitted so they basically just lay them on the mattress. You end up sleeping on the disgusting mattress. Our first morning there I had to kill a roach that was on the kitchen counter. They charge […] a $5 fee for each night you stay there for the amenities even though we didn't use them. After telling them how gross our room was you would think they would do something for us, NOPE. Read moreGenuine Hotels.com guest review
We would like to have stayed longer and enjoyed what the hotel had to offer Clean comfortable room with nice flat screen tvGenuine Hotels.com guest review
a fine place to stayGenuine Hotels.com guest review
"Nice & Clean - walk to Old Town"
Loved being right next door to Old Town. Room was great with 3 bunk beds for the kids in their own little space!Genuine Hotels.com guest review
"You get what you paid for"
Room was not spotless, bathrooms may need some upgrading. There is a Food court in the lobby that we did not have the chance to try. No elevators. We saw some guests with dogs all sizes and even thought our room did not smell like pets, I think the little tea cup dogs are easy to smuggle into roo s without staff noticing. Staff was really courteous, […] friendly and with a smile even at my past midnight check in. Great location, close to Disney and lots of restaurants nearby. Read moreGenuine Hotels.com guest review
"Great Location and Value for the Price!"
Great Location and Value for the Price! The rooms aren't anything special, but for the price you can't beat it. Nice pool and game room and the best part is its location! Walking distance to Old Town and many other places! Have stayed there many times and will continue to stay their many times!Genuine Hotels.com guest review
HOTEL WAS CLEAN, BUT NEEDS TO BE MORE MODERNIZEDGenuine Hotels.com guest review
Hotel was nice and the room was nice, but, the shower head in our room needed to be replaced and our bed should have had a fitted sheet on it.Genuine Hotels.com guest review
"Always a great stayy"
I always stay at the Seralgo when I go to the Orlando area. They are close to all of the local attractions. As well they have with-in walking distance Old Towne and Fun Spot of which both my kids love. We get the "Kids Suite". Thanks always to the Seralago staff!!Genuine Hotels.com guest review
Very surprised with the hotel stay for the cheap cost. Great place. Great peopleGenuine Hotels.com guest review
Great hotel location.Friendly staff. Good customer service (I was able to buy my tickets to most attraction parcs much cheaper).Genuine Hotels.com guest review
"Nice place for a night"
Walking to Old Town and resturants was a huge plus, and for the price it was a good, clean room..Will stay again when in the area.Genuine Hotels.com guest review
I booked six months in advance with my dog they gave me a non pet friendlyroom and when they figured out I had a dog they locked me out of my room. Housekeeping ignored me. Front desk kept calling me while I was at Disney to come home. Im very disappointed...Genuine Hotels.com guest review
"Ok for an older hotel"
Located close to Disney. Plenty of shops and restaurants nearby! Great place for the price!Genuine Hotels.com guest review
Very good for the priceGenuine Hotels.com guest review
"Decent Hotel, Horrible Customer Service"
The hotel was in decent shape, and was clean. The customer service was horrible. It took me 35 minutes to check in on a Saturday night. As I stood there waiting in line the front desk staff was doing training and completely ignored the fact they had a guest at the desk waiting for that amount of time. The next morning when we went to check out on Sunday […] I waited for over 25 minutes to check out. This huge hotel that has over 600 rooms only had 2 people working the desk, therefore it took forever. I work in hotels, and would never have only 2 staff members on the desk on a Sunday morning. I then called the front desk manager to complain about the customer service, and never once heard from him and my complaint nor did I hear from the management of the hotel. Needless to say I wouldn't recommend this hotel to anyone nor would I ever stay here again. Read moreGenuine Hotels.com guest review
The room was not clean. There were black hairs all over the toilet seat and in the shower. We were woken up at 2am by someone opening our door. Apparently the front desk messed up and gave another couple our hotel room too. Not a great place to stay but it's cheap and next to Disney but next time I will find another place to stayGenuine Hotels.com guest review
Great Place...Great Value...Great Location!!! Friendly and Helpful Staff!!!Genuine Hotels.com guest review
Charged a resort fee for a pool that was under construction. Strange odor in the room of cleaning chemicals. Very old and dated rooms and furnishings. In terrible need of an update. Will not be returning again.Genuine Hotels.com guest review
The hotel is very convenient to everything in the Disney World area , shopping malls , restaurants and Disney attractions . But the hotel itself is dated and in a desperate need of a good overhaul . Our room was clean but the air conditioner was extremely noisy and kept us up all night . Why we didn't complain , God only knows , I'm sure they probably […] would have given us another room . The front desk staff was very friendly and in the end you get what you pay for . Read moreGenuine Hotels.com guest review
"Not too bad of a place to stay close to Disney"
It's not a bad place. Needs updating. You get what you pay for.Genuine Hotels.com guest review
"okay for price"
The bathrooms need major updating and cleaning. Mold on tub handles and floors dirty! Calking around tubs bad also. Paint new but need to fix rest of stuff. Room okay just outdated but for price that is not an issue.Genuine Hotels.com guest review
Overall the rooms are clean. Everyone is nice, but the king size bed is hard. It was like sleeping on boards! Close to all attractionsGenuine Hotels.com guest review
"DID NOT LIKE IT"
I really didn't like the hotel. I do not think I will stay again. Dirty.Genuine Hotels.com guest review
The stay was comfortable for few dayGenuine Hotels.com guest review
"Not bad for a somewhat big property"
It was not bad for a large property hotel. There was plenty of parking, and the space between cars was reasonable. Inside the room, the features were good, and the bed was comfortable. I didn't dine in the food court, ether for breakfast, lunch or dinner, just didn't seem up to par for me. I would stay here again.Genuine Hotels.com guest review
"Halloween at universal"
this is the hotel we usually stay at.For some reason the room we had was dirty the shower was not clean and still had a bar of soap and and hair in the tub ..the arms of the chair was falling right off there were so many teenagers partying all night probably for the Halloween at Universal. the pool is warm but the hot tub was under filled and had a […] lot of soap bubbles. I love this place and so do my kids but maintenance and housekeeping need to pay more attention to their job Read moreGenuine Hotels.com guest review
"close to Oldtown"
stay was okGenuine Hotels.com guest review
The price was frighteningly low, but it turned out fine. Sure, the room and amenities are old, the door is hard to close, the bathtub floor was poorly patched, the paint is peeling in a few places. It still looked good if you don't examine it too closely, was mostly clean, and met our needs nicely.Genuine Hotels.com guest review
I have never stayed in a hotel with rooms literally as nasty and dirty as this hotel. The bathroom was even dirtier. Above all the smell in the room was unbearable. There were people right outside my room smoking Maruana and drinking alcohol past midnight. I will not stay at this hotel even if my stay was fully paid for.Genuine Hotels.com guest review
We checked into our room and found that the tv didn't work nor could you shut the door to the bathroom. The A/C unit wouldn't even work properly. The cover was also hanging off exposing vital parts. Considering we had three children with us I didn't feel too secure. The bath tub was stained. After talking with the staff they up graded our room. But […] then again the A/C wasn't working properly. Over all it's very apparent that the owners of this hotel didn't believe in keeping it up. Once we got back home two days later they charge us with $11.30 resort fee. By no means is this a resort!!! Read moreGenuine Hotels.com guest review
"Great place for the price"
Sure, you can pay a couple hundred a night somewhere and get the high-end amenities, but we can't all afford that. Seralago is a comfortable reasonably-priced gem that is super-close to Disney and other attractions, dining, I-4, etc. Only drawback was at night there were a lot of inconsiderate noisy people yapping it up outside and you can hear anyone […] walking by at whatever hour. Not exactly their fault, the hotel wasn't designed for noise reduction. For its age it is VERY well maintained and clean. Read moreGenuine Hotels.com guest review
"3 NIGHT STAY AT SERALAGO HOTEL"
Will go back and of course will recommend to my Friends.Genuine Hotels.com guest review
I liked it. Close to DisneyGenuine Hotels.com guest review
"YOU GET WHAT YOU PAY FOR."
THE HOTEL ITSELF WAS NICE IN THE LOBBY. WHEN I FIRST ENTERED MY ROOM, IT HAD A MUSKY MILDEW SMELL. THE BEDS ARE HARD AND THE MATTRESS LOOKS 30 YEARS OLD. THE RESORT FEE WAS NOT NECESSARY FOR US BUT NOTHING I CAN DO. THE SAYING YOU GET WHAT YOU PAY FOR IS VERY TRUE.Genuine Hotels.com guest review
"Better than expected for price point."
The hotel is older and it is obvious, but, for the price it is well above others in the price range. Check in was friendly and fast. The hotel is convenient to most attractions and has an amusement park and old town just a block away. I was very pleased to find this hotel as I was on a budget getaway. There was always a security person riding through […] the parking lot also, which made me feel my automobile was more secure. Read moreGenuine Hotels.com guest review
"Amazing staff but dates rooms"
I traveled alone to Kissimmee to "do the Disney thing" by myself. I knew that I would only be sleeping in my room, so spending money on a nice facility was not important. What was important was location, shuttle services, and bed comfort. I completely lucked out at the Seralago. While the rooms are very dated, the staff truly was friendly and helpful. […] I would recommend this hotel to any single or family looking for reasonable rooms in the area. They have wonderful shuttle services to the parks, a great pool area with full bar, arcade, and a little convienence store. All in all, a perfect little retreat with everything I needed. Read moreGenuine Hotels.com guest review
The location and prices are great! The room could have been cleaner but we weren't in there very much. The staff was very friendly. I would go back.Genuine Hotels.com guest review
The hotel was kinda dumpy, in a creepy neighborhood. Although it was nice to see a security guard driving around at 4am. The room was kinda stinky, but the worst part was that there was used soap in the tub! So, obviously the bathroom wasn't cleaned from the previous tenant. I won't be staying there again.Genuine Hotels.com guest review
DISSAPPOINTED :(Genuine Hotels.com guest review
I was somewhat disappointed, when we first check in, the room was musky, smelly, and little dirty.Genuine Hotels.com guest review
We loved our stay. The hotel was so family oriented and there is so much to do there that there is no need to go anywhere else. We had a great time and will definitely be back. We wish there was another one closer to home. Great investment for families.Genuine Hotels.com guest review
I go with my family we are 7 people and we enjoyed the stayed.Genuine Hotels.com guest review
"Hardly a bargain?"
The service was good and the convenience of location could not ask for more, however, the age and rundown rooms leave to be desired. The bed were hard and the linens smell of old. Left me wondering the price is exactly what you get ok for the money, but what a back ache.Genuine Hotels.com guest review
"Great for what I needed & wanted to pay"
The staff there were Excellent ! They have a convenience store / fast food service that is Great ! But, the hotel is old & in need of some TLC. I noticed they were doing renovations tho so that is good . I would definitely stay here again .Genuine Hotels.com guest review
very satisfied with my stay. room was very spacious and had refridgerator and microwave and staff was friendly. very conveinent to surrounding restaurantsGenuine Hotels.com guest review
Most times visiting Central Florida my kids and I stay at the Seralago. The kids love the pool and the playground meeting other kids. Very kid friendly, great place, economical ratesGenuine Hotels.com guest review
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