"Short stay at Seralago"
Just needed an inexpensive hotel to stay near Disney as we were watching our grandchildren who were staying on Disney property. Were only in the room for at most 8hrs/day at nite time only. Very clean and had a fridge and a microwave and 2 separate sinks which was nice. The area was a little rough and the cliental was a little rough as well with a bit […] of noise during the nite time hours. It was perfect for our needs this trip. Read moreGenuine Hotels.com guest review
The hotel wasnt very vlean but the location is great! Too expensive for ehat you get.Genuine Hotels.com guest review
We had a great stay. Our room was clean. The staff was very helpful. Great price. We will most definitely stay here again.Genuine Hotels.com guest review
"Walking distance to old town and stores"
Very close to old town.Genuine Hotels.com guest review
"Great for a family"
My kids loved the bunk bed fort area. I was very appreciative of the concenience store located in the lobby. The structure of the hotel is outdated but we were very comfortable and happy with the price.Genuine Hotels.com guest review
"Not clean and totally disappointing"
There were mixed reviews on this hotel but we figured we'd try it for our first trip together to disney. First thing we noticed was the terrible mildew stench coming from the room when we opened the door. We actually went out and purhased air fresheners to leave in the room for the week. The towels smelled TERRIBLE as if theyd been sitting in that mildew […] stench for months. However, when we got the room cleaned the towels were much more fresh. Our outlets werent working except for one far from the bed, and our hair dryer wasnt working the entire stay...even after someone came in to replace it while we were out for the day. We did not have fitted sheets on the bed...only two flat sheets. When i asked for a fitted sheet, they said they dont use them!! When they changed the bedding halfway through our trip, there was grass and dirt on our sheet. Just gross and dirty and totally disappointing. Read moreGenuine Hotels.com guest review
"should have just slept in the dumpster"
Hotel was in poor condition. The lamps and outlets did not work, the bed sheets did not cover the whole bed, the provided bath amenities were watered down, the neighborhood was in an undesirable location, and we didnt dare eat at the breakfast buffet in fear of it being as clean as the room.Genuine Hotels.com guest review
"Not sure i will go there again."
Was awaken very early with barking dog and kids screaming in room next door. Also, was no hot water. Cold shower on a cool day. Lady at front apologized but did nothing.Genuine Hotels.com guest review
"Would stay again"
Great location, older hotel , but amazing price !! We took the shuttle to Epcot and then rode the monorail to Disney. Shuttle was a great extra. Rooms were clean but dated.Genuine Hotels.com guest review
The Hotel lobby is nice, but the rooms are old and not very clean this is defentley not a 3 or 2 star hotel and the beds are terrible the spring on the box mattres arey ti come out, the staff was helpfull, but I will not recommend this Hotel to anyone, I check out next day and went to another Hotel!!!Genuine Hotels.com guest review
"Would stay again"
About what I expected and good value for the price. Centrally located and convenient.Genuine Hotels.com guest review
I was a guest for three days while on a business trip. The hotel was a great value, clean, family friendly service. I highly recommend this hotel.Genuine Hotels.com guest review
"Great for price"
You can't beat it for the price. Stayed 2 nights while doing the parks and it was perfect for what my family needed.Genuine Hotels.com guest review
"a great place to stay in Orlando"
Only thing wrong was one bed so hard we couldn't use itGenuine Hotels.com guest review
A bit outdated but expected for the price. Wish they wouldn't implement a resort fee that should be for longer stays using the amenties I literally just sleep and change. But clean and comfortable. I would stay again as long as it's a cheap deal again just sleepingGenuine Hotels.com guest review
We had fleas in out room!!! Didn't notice till 12am the last (second) night and my daughter was already sleeping so we complained In the morning. They refunded us the booking fee...$11. My 2yr old is covered in flea bites. As we were checking out, a lady was in the lobby complaining about bedbugs and had one live in a sandwich baggy. There were also […] a couple baby roaches behind the fridge. Cheap but not worth getting bit by bugs!!! Read moreGenuine Hotels.com guest review
Hotel is being renovated at this time. Rooms was nice but we did find a lizard and a roach in our room within five minutes of being in room. Beds were very hard. Breakfast was not included and 8.95 a person. Most upsetting to me was the 5.95 fee for each night you stay. hotels.com said total due would be 264.10 at check in and with fee it was 289.90 […] at check in. Did like the fact it slept 8 people. Read moreGenuine Hotels.com guest review
"Nasty Smell / Gross Room"
The room smelled so strongly of stinky bleach, I was afraid the smell would stick with us as we left. It was almost a rotten smell. The room was dingy and gross. Old décor. Would not stay here again or recommend it.Genuine Hotels.com guest review
Hotel air conditioners need cleaned ..mold.... otherwise great place to stayGenuine Hotels.com guest review
This hotel was wonderful. The pool was great, the people were very sweet, and it was very clean. Will definitely be coming back!Genuine Hotels.com guest review
Clean. No coffee pot. Great location.Genuine Hotels.com guest review
"close to stores"
The quality of service was pretty good. My family didn't like the hotel don't free breakfast in the morning. There was an majic show but after paying for the room my family and l didn't feel like an extra 10 dollars. So next place we will be staying made sure they have free breakfast in the morning.Genuine Hotels.com guest review
"I like it"
At first i thought because it was and is so cheap it was gonna be ugly but not it was great , just like the pictures, is niceGenuine Hotels.com guest review
"Not the best"
Went to Halloween Horror Nights last weekend and I just wanted a simple hotel to spend the night. When I was given my room key and got to the room it was already open. We had to call the frony desk who then called a repair man to come and fix the battery on the door. There was a huge stain on one of the beds that looked very disgusting. The door knob […] on the bathroom door fell off as soon as I tried to close it. I was disaapointed since i paid almost 150 dollars for two nights. For that price I could have gone somewhere cleaner and in better conditions. Read moreGenuine Hotels.com guest review
Well initially we found some bacon on top of the spread. After this, we felt taken care of and comfortable. Thank u for our stay.Genuine Hotels.com guest review
"worth to Stay"
Seralago Hotel is a well organized place to stay. Staff is professional. Rooms are clean. Pool is clean and well organized. Location is perfect, close to everything, parks and restaurants just around the corner. It was worth the price I paid. Me and my family had a tremendous vacation and Seralago was part of it. Thanks guys!Genuine Hotels.com guest review
"Inexpensive & Decent"
Decent suite for the price. Room wasnt in 100 percent shape when we arrived the first night. After that everything was right.Genuine Hotels.com guest review
"Good location. Easy to find"
Used only as sleeping quarters. It was good.Genuine Hotels.com guest review
For the price, it was perfect. Very old bulidings but very comfortable and clean enough. The room smelled pretty musty. The service was fine. Location wise, it was perfect. Plenty of restaurants surrounding it & nearby the parks. Overall, had a great time.Genuine Hotels.com guest review
"Hot night in Orlando With Broken Ac."
The Air conditioning was broken shower was dirty and took 3 hrs to fix my ac which led to a night with very little sleep. The maintenance guy did his best to get it repaired quickly but should have been operating correctly.Genuine Hotels.com guest review
we wanted to stay close to old town for the car show . Hotel was a very short walk, right next door. We had a family suite that worked out great for the five of us.Genuine Hotels.com guest review
"I was impressed"
This isn't a 5 star hotel. It's a 3 star, so we expected things might be a bit rough in places. But we were both impressed. The room was clean and mostly comfortable. They could use an update on the beds. There was a fridge and microwave. The bathroom was clean. And the room was larger than resort rooms on property. The restaurant had good pizza, and […] great coffee. We didnt use the pools or hot tubs. The hotel is VERY close to Downtown Disney and EPCOT. We will definitely be staying here instead of on property next time we visit. Read moreGenuine Hotels.com guest review
"Dirt that can bee seen is just discusting!"
We stayed 5 days for a conference. Was able to go to the hot tube and pool one evening and that was clean. The room needs some major deep cleaning. Dirty corners, the floor felt dirty to bare feet, the handles of the sink and commode were dirty when we got there. It needs to be updated someday but they should really get the rooms deep cleaned. If it […] were cleaned I would give it more stars but can't due to the dirt that can bee seen and felt. Read moreGenuine Hotels.com guest review
"liked the extra money"
well staffed and well maintained, old furnishings but clean.Genuine Hotels.com guest review
The room needed some cosmetic maintenance, but it functioned fine, and for the price and location I'd recommend it for bargain-hunters like myself.Genuine Hotels.com guest review
I really liked this hotel, especially the 2 swim pools and Jacuzzis . I got my room at a great price and loved this hotel! it was beautiful! the cleaning staff was really nice and helpful, going out of their way to help. beautiful , well maintained pools and grounds. loved the pizza at the hotels food court. it was one of the best I have ever had. will […] be back at this hotel. great for families! Read moreGenuine Hotels.com guest review
"Great room for the low price."
Everything was great about my stay other than I had to pay up front because I only had my debt card on me and not my credit card. Problem was I didn't get paid until the next morning but they worked with me and took my wife's card over the phone and email.Genuine Hotels.com guest review
"More than enough for the price you pay"
You can't ask for much for the price that we paid. The hotel was very close to the Magic Kingdom which is what we wanted. And of course the price was right. The room smelled like someone had smoked in it over a long period of time. The beds weren't the most comfortable and the amenities were the bare minimum. Now would I stay here again? Of course. […] Why? You seriously can't beat the price. We were in the hotel only to sleep and spent the majority of our stay in Orlando in the theme parks. It served this purpose really well. Read moreGenuine Hotels.com guest review
Hotel staff was very friendly! Our room was very clean and well maintained. The hotel is right next door to Old Town/ Fun Spot so it was conveniently located to right in the heart of Kissimmee! Not to mention our kids loved playing in there arcade! The food was great, not just the taste but also the price and portion size! I already know where I will […] be staying from now on when I visit Orlando/ Kissimmee area! Read moreGenuine Hotels.com guest review
Everything was wonderful my kids enjoyed themselves and it was great for the price we had the kids suite and it was better then i thought.Genuine Hotels.com guest review
I told the manager that the beds were hurting my back and he said he fix it, never happened! It's so cheap because it's old as dirt.Genuine Hotels.com guest review
"2014 trip to Disney World"
The price was ideal, but we were a little disappointed in the cleanliness, the tile floor was still dirty, stains in the toilet and musty smell in the room, some of the lights didn't work, the staff was very polite.Genuine Hotels.com guest review
Good Location. Comfortable and cheap. Nice staff. Disney World 15 minutes away. For the price cant go wrong.Genuine Hotels.com guest review
"One night stay"
Stayed one night before staying at a Disney Resort. Have stayed here several times but this was disappointing. Dead bugs, tv didnt work and the door wouldnt open at first. The staff did their best to rectify the tv and door issues. The hotel was definitely at capacity.Genuine Hotels.com guest review
I would Stay again! Hot tub and Pool awesome!!Genuine Hotels.com guest review
"This hotel needs updating and remodeling."
The room was old and musty. Everything from the fixtures to the microwave was at least 20 years old. The hotel has a nice looking lobby. They really should invest in the rooms.Genuine Hotels.com guest review
Beds were the worst I have ever slept on, I can find a old dog bed that would be better!!! TV in Room did not work!!! Noise from doors slamming was constant, if you wanted to hear what your neighbors were doing just sit there and listen and you could hear it all!!! Requested a certain room..........Didn't happen! Requested first floor........Didn't […] happen!!!! When checking in it was hard to hear the clerk due to some guy in there pushing local restaurant info on people (he was practically screaming). Pool time was ok Except for the security guard walking through there like he was watching a bunch of convicts! They list Grills.......Well if you find one let me know where it is, searched the entire property they are non existent! Next time I'll be back at the usual hotel not this one!!! and a $5.95 "Resort Fee" was charged per day? FOR WHAT???????? Its far from a Resort!!! Read moreGenuine Hotels.com guest review
We enjoyed our stay .the staff was so helpful anf friendly. We will be back again. Also fun spot was n walking distance. Thank you for wonderful timeGenuine Hotels.com guest review
My husband and I have gone over and over again to this hotel. This time I upgraded to a room by the pool. Walked in the floor was sticky and there was a dirty pad in the bathroom. When I checked out I informed the manager and she did give me half of the original price back not the upgrade. But location to resterants and to old town was the reason why […] we always return . usually we get the two rooms by the pool and we love it. Not so much this time Read moreGenuine Hotels.com guest review
A.C. was leaking on the carpet but the room was clean and had a new refrigerator---also two sinks in the unit--was convenient to everything! Check-in was fast and friendly. Had a great stay!Genuine Hotels.com guest review
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