I always stay at this hotel when we go to Orlando. can't beat its location, service, and grounds are well kept. clean pool. love it.Genuine Hotels.com guest review
Bed was terrible,room was old and did not smell good. Pool was very nice People were nice food at the pool was good.Genuine Hotels.com guest review
"Good location, hotel a bit dated"
Nice location with good access to major theme parks. Hotel was reasonably priced for what we received. The breakfast buffet was okay but not cheaper than nearby Denny's or better in food quality. The pool bar was nice with good service. Our room was clean but very dated with very few electrical outlets to charge our electronics. Kids enjoyed the somewhat […] separate bunk beds and the game room. Read moreGenuine Hotels.com guest review
"A Good Hotel for the Price"
Some of the furniture is outdated, however, the room was clean. The beds were comfortable enough. There are a lot of families around so the safety for me was not an issue. Disney shuttle and plenty of non touristy places to eat around the area. Also there was someone watching the cars coming in at night to check if the cars belonged there. Enjoyed my […] stay Read moreGenuine Hotels.com guest review
My daughter and I only stayed one night on our way to Miami, but we plan to go back to Orlando in the fall and we plan to stay at the Seralago. It is nothing fancy, but it was very comfortable and clean. The staff were extremly friendly, polite, and helpful. And the price was more than reasonable.Genuine Hotels.com guest review
Buen hotel, excelente localización pero necesita remodelación.Genuine Hotels.com guest review
"close to all must-see sights"
what very convinience for see sights.. good location.Genuine Hotels.com guest review
We have stayed here in the past and it is convenient to Seaworld. Since we really only sleep here it is a good place to stay for the money.Genuine Hotels.com guest review
"Run down hotel"
Good location but would never stay there again. The whole bathroom area was horrific.Genuine Hotels.com guest review
"Don't trust the "pay at hotel" option"
I booked this hotel for my in-laws who wanted to come to Orlando to spend a couple of days with their granddaughter. I chose the "pay at hotel" option when reserving the room so they could pay when they checked out. I was still asked to leave my credit card number to hold the room. They presented their credit card upon check-in and thought the room […] was paid for. As it turns out, the hotel only charged their card for the "resort fee" and my card for the room rental. When I phoned the hotel to have them rectify the error, I was told that there was only one person at the entire resort who could help me and she wouldn't be available for 4 days. When I stated that 4 days was not an acceptable wait time to have my money refunded I was told "maybe you don't understand that credit isn't instant; even if we did it today, you wouldn't see it in your account for at least 5 days". To which I pointed out "all the more reason to do it today!". So now I'm in a position where, due to a clerical error at Seralago's front desk, I will have to wait 9 days for the money to be debited back to my account. I will say that my daughter enjoyed the "kid's suite" in the room and loved having her own little space. The location is good for going to Disney, and is next to Old Town, which has lots of fun activities. All in all, this is an adequate, if somewhat run down, hotel in a neighborhood that has also seen better days...but if you're on a budget, it's a good way to enjoy the Orlando area. Just be very careful about the way the front desk handles your charges. Read moreGenuine Hotels.com guest review
"beds were not good."
My daughter woke up with some kind of bites all over her. Was not happy. The only thing good about the hotel was that it was close to so many things. Resturants, fun spot and old town. Rooms were way to small.Genuine Hotels.com guest review
"Serious Need of Some Updating"
The Mattress was horrible. I think the carpet was the same from when I stayed there 30 yrs ago with my parents. I don't remember what the hotel was called then. The mattress was probably from then as well. I wanted to sleep with the lights on because i could sense little critters everywhere. I'm glad I only had to spend 1 night there. Spend the money […] and go elsewhere, A big thumbs down. Read moreGenuine Hotels.com guest review
"love the family suite"
My girls love this hotel for their family suite. I can always count on a good nights sleep here because my girls are happy hereGenuine Hotels.com guest review
"Seen better days"
While the rooms were clean and average with respect to comfort, the surrounding patrons were a little to loud. Compounding the problem is the run down look of the facility. Next i will have to passGenuine Hotels.com guest review
The staff was great everyone was very friendly. The hotel furnishings are really dated but you can tell they have made an effort to make it look better.Genuine Hotels.com guest review
"it was OK but still, Tube TV's, come on, really?"
It was fine and the price was right but just a little ghetto IMHO. I was on biz and just needed a place to sleep. Time for some TV's from this decade. Good location though.Genuine Hotels.com guest review
Decent room with space for kids. Overall good value near attractions.Genuine Hotels.com guest review
Found this to be a good place for our family to stay and be close to key attractions. Stayed four nights and have no regrets.Genuine Hotels.com guest review
"not the Ritz"
Except for the mattresses which were horrible, it was fine for the money.Genuine Hotels.com guest review
We Will Definitely Stay There Next Time We Are In FL.Genuine Hotels.com guest review
"Great place for kids....but be wary of the food."
Our kids absolutely loved this place. We had an igloo themed room where they had their own room! The price was great and the fact that the pool, hot tub, and playground were right there together was very convenient. The staff is pretty slow although very courteous it never seemed like they were in a hurry to meet our needs. We decided to order from […] the "food court" and waited almost an hour for our food. I ordered at 8:20 and was told it would be about 25 minutes because there was a large order ahead of ours. Ok...that's not bad. So I went back at 8:50 expecting to be pay for and pick up our food. I waited again for 15 minutes for someone to help me and they still had not even started my order. Finally about 9:15 they started putting my order in bags. I saw them starting to pull the frozen food and fry it around 9:00. If you ask me, it wasn't worth the price or the wait time for frozen food warmed up. Read moreGenuine Hotels.com guest review
This hotel was pottery good overall, but next time I will stay somewhere else for the same price. I chose this one because of the kids suites. They were pretty cool but our shower dripped continuously and our sink was clogged so badly it would take 20 minutes to drain after brushing your teeth. It wasn't a terrible stay but with the sheer amount of […] hotels in this area i will skip this one next time. Read moreGenuine Hotels.com guest review
"Decent Place To Stay"
We just needed a place to crash at night after a day in the park. We don't hang out at the hotel. We got there late and left early. The room was fine. Clean enough. Not beautiful or anything. lol. It felt old, but it was fine. It was cheap and clean and that's all we expected. The store in the lobby was ridiculous. Broken glass in the popcorn machine. […] No bags to carry what you bought back to your room. But the worst part of all was this dreadful box in the lobby labeled "Bad Kid Box" - It was a black box and said you could ship bad kids to Grandma for free in it. Absolutely horrible. Unprofessional and just overall disgusting. This alone is why I would never stay here again. I took a picture of it because I just could not believe that they would have this in the hotel lobby. Would the hotel also put a "Annoying Parents Box" or a "Bad Elderly Persons Box" in the lobby? So why a child's box? Absolutely disgusting. Read moreGenuine Hotels.com guest review
Everyone very helpful!Genuine Hotels.com guest review
For the money I paid the stay was satisfactory. The room was clean however a bit run down. The clock cord would not stay in the outlet and the toliet paper holder came out of the sheetrock wall whenever toliet paper was needed. There was rust around the bottom of the door frame leading into the bathroom. Again, the room was clean and housekeeping did […] a good job each day. Read moreGenuine Hotels.com guest review
"seralago hotel kissimme fl"
Very old hotel with old carpets no elevators so if you get a second floor room you need to carry all your bags. It is very close to Disney and in a safe area but what makes this place so bad is that it's a very old hotel needs maintenance and some upgrades.Genuine Hotels.com guest review
The drawers were falling apart as we tried to store our belongings in them. There was long brown hair in the bathroom and sink area (NOT OURS) Bath mat was dirty, The vents were full of built up dust. rust in the door hinges. room corners were "dark" and unclean. The TV worked intermittently and the "free" internet rarely worked and when it did, only […] for a couple minutes a time. flat sheets cover the bed with no mattress cover, unless you sleep like a log, you are liable to wake up with the sheets pulled off the bed and facing a bare mattress..Nasty... Regarding the service, the check in lady seemed to be having a bad day and I couldn't help wish that I was checked in by one of the other women at the front desk just so I could have had a pleasant arrival. good location, there were shuttles to Disney/Universal. It was located close to the highway so easy to find. The pools were nice sized and looked clean. I tolerated the stay because we spent most of our time away from the hotel. Needless to say, I will never go back. I will gladly pay and extra 30 or 40 dollars a night for cleanliness and comfort. Read moreGenuine Hotels.com guest review
"Great place for families with kids"
We were on Spring Break with our teenage kids and were a little cautious to stay here based on the mixed reviews but we couldn't find a place in Orlando so we decided to give it a try but only for one nite. The line to check in took a little time but once we got in our room we knew we would stay another nite. We reserved a family suite. There is a little […] "room" that had bunk beds and a reg twin size bed so the kids all got there own bed while mom and dad enjoyed a kung size bed. There are two pools both heated and are very big in size. Next to one of the pools is a tiki bar which was nice to have. We will definitely stay here on our next trip to Orlando. Read moreGenuine Hotels.com guest review
Good grief, please upgrade the torture racks you call beds. Such old box spring mattresses, I must have been stabbed three times by them! A few lights did not work either. Chewbacca must have taken a shower prior to my arrival, the shower waste drain was nearly clogged full, and the trim plate nearly came out of the shower wall.Genuine Hotels.com guest review
If you like sleeping on springs and rooms that smell like urine then by all means stay here. I booked 3 days and paid in advance boy did I mess up. Never again. Be warned.Genuine Hotels.com guest review
Rooms smelled and were dirty. Undesirables littered the lot. Meth addicts were sitting on stairwells drinking beer out of brown bags. Front desk staff was extremely accommodating however, I am still baffled as to how this hotel received 3.5 out of 5 stars.Genuine Hotels.com guest review
"close to disney"
stayed two nights ,was very pleased with everythingGenuine Hotels.com guest review
Best time.Great for kids.Lot of fun.Great location.Save very save.Genuine Hotels.com guest review
"Not what I expected from the pictures shown online"
The hotel is not the most conveniently located if you are driving and not familiar with the area. The room was okay, but could have been cleaner. There was some kind of gummy candy behind the nightstand that had obviously been there for a while. The bed was awful. I felt like my ribs were bruised from the springs poking into them. The toilet overflowed […] shortly after we got into our room. I called the front desk immediately, but it took almost half an hour for someone to come and fix it and then they had to call someone else to come clean it up. If I had not known how to turn the water off, the entire room would have flooded. This hotel is located almost directly next to a place called "Fun Spot". There are little carnival-like rides and such there. on a weekday it is no big deal. On a Friday night the place is crawling with people and kids. If you can't afford anything better, this might serve your purpose for a place to go, but it would not be my first choice. When you check in you feel like you are already standing in line for a ride at Disney because of the line ropes and the wait. Only, the check in staff would really rather not be there. They are not necessarily rude, but neither are they polite or welcoming. Read moreGenuine Hotels.com guest review
"close to Old Town"
It was great and was so happy you had a room for us. Our resort fell through at the last minute and we are just winging it and then got ahold of you and you made the week turn out great. we were there for college softball tournament. We had friends show up and with your very spacious rooms we were all able to sleep somewhere. I would stay here again. […] Thanks allot. The only thing was our 2 beds could use a update we were falling to the middle of the bed all the time. But all the other stuff made up for that. Read moreGenuine Hotels.com guest review
So gross, this hotel was smelly and dated. The sheets weren't fitted so every time you moved you were touching the mattress. You get what you pay for. My whole family had to shower after leaving and all the kids blankets had to be washed. We will not stay here again.Genuine Hotels.com guest review
"Day at Disney"
Enjoyed the pool viewGenuine Hotels.com guest review
We were comfortable. We were in a convenient location to shop and play. My family enjoyed the cute kids suite with the castle theme. The room was set up with 3 twin sized beds for the kids 2 of which were bunk beds. When traveling with kids it's nice for them to have their own space and tv. That's what we got the expected. The mini fridge and microwave […] were also convenient especially since they were setup with a little countertop and sink of their own. No real frills efficient service and that's it. Fyi the arcade is a "BIT" overpriced . All in all it was a spacious family sized room in an older but decent hotel with a good location and adequate service. A family with 3 smaller children could be comfortable. Read moreGenuine Hotels.com guest review
"Horrible nights sleep."
This place has gotta be 60years old or older. The fixtures the furniture and carpet I'm sure is older than me and I'm 48. broken tube TV's. and paint is filthy also parking lot is very loud. this place just sux!!!!!Genuine Hotels.com guest review
"Great price -- expected results"
The place is a typical motel dive but one step up...no mattress pad, lumpy mattress, cold shower, not heated swimming pool, moldy spots, thin walls, hairs in bed, mean staff overworked.Genuine Hotels.com guest review
"close to everything"
My husband and I really enjoyed our stay at Seralgo Hotels. It was on the major road and made access readily available to get to the places we wanted to go very easily. It was a very quiet place even with four tour buses on site the entire time we were staying there, we never heard one sound from outside the room. The air conditioner was very cool and […] beds were comfortable. Read moreGenuine Hotels.com guest review
This is an old hotel. I do not mind old but the mattresses were so beyond the end of life, there were no sings left. The doors were rusty, the security locks were half out of wall. The phrase, you get what you pay for, is dead on at Seralago.Genuine Hotels.com guest review
very friendly staff..we decided to stay one more night..did notlike the fact that I was charged the fee again as I had already paid for a week and we had two rooms, so it was a quit bit for just one night..hotel is older ad could use some updating..we had an adjoining room but the door between the rooms did not open..super location next to Old TownGenuine Hotels.com guest review
"Close to parks enjoyed it!"
I just got back from a 4 day stay while we visited the Disney parks. My Son enjoyed the kid suite that we stayed in with the bunk beds. he felt as he had his own room. beds could be more comfy. Staff is very Friendly this is my second stay at this hotel and i wouldn't mind staying again for the price you pay just to sleep at a hotel you cant beat i […] t! Read moreGenuine Hotels.com guest review
The beds were horrible. No springs, worn out. Do not stay here.Genuine Hotels.com guest review
Very dated rooms and furnishings. Beds and linens very old. Ok for the price but would not chose to stay there again.Genuine Hotels.com guest review
"Close to sights but not very nice"
The hotel was closely located to our attraction and lots of others too but that was the only good thing. The bed was terrible and I could feel every spring. Please...new beds. Not the cleanest but not bad. For a family on a tight budget it might be OK since it did have a king bed along with twin and bunkbeds wcich were seperated from the king by a divider. […] Not bad if you are only sleeping there. I would not want to "hang out" in the room any longer than needed. Read moreGenuine Hotels.com guest review
"quantity over quality"
We choose this hotel because it was the best price you could get in the area for a big family. We choose quantity over quality. The room was clean, but once you pulled down the Murphy bed you didn't want to look behind it. The refrigerator had been turned off so when we opened it to put our food in, water leaked out everywhere. Overall, for the price […] it was good, but if I could afford it we would have definitely stayed somewhere else. Read moreGenuine Hotels.com guest review
It was perfectly ordinary. You get what you pay for! The T.V in my room was probably a decade old and didn't function properly, bathroom door didn't fully close. When I called room service to ask for utensils they said the kitchen was closed and I had to drive to buy some, it was 12 on Friday.... Besides that, they were polite and so were the other […] guests! It's average, could be way better or worse! Read the reviews they help!! Read moreGenuine Hotels.com guest review
"For the price..not bad"
I've stayed here once before, the family rooms are nicer than the standard rooms but overall they rooms are okay but the location is great. The price is even better. Always see groupons for this place which make it a deal you can't refuse. 3 starsGenuine Hotels.com guest review
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