All hotels in Dallas, Texas, United States of America
1 room, 2 adults
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4099 Valley View Ln, Dallas, TX, 75244, United States of America, ‏‎855-239-9478
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4.1 / 5Excellent

Score breakdown (from 156 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Great stay!"
DoubleTree was beautiful, and clean. The front desk guy, Cleveland was awesome and made everything a breeze. The free, warm, chocolate chip cookies made the stay even better! I will be back...
Genuine Hotels.com guest review
1 night family trip Mar 22, 2014
Sharlette
US
5.0 / 5Outstanding
My stay was short but very comfortable
Genuine Hotels.com guest review
1 night business trip Mar 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel with affordable prices"
Great service. Very reasonable prices. Room service was great. Bar staff was very friendly.
Genuine Hotels.com guest review
3 night business trip Feb 27, 2014
JasonG
US
5.0 / 5Outstanding
"Nice Hotel"
It was nice. We did get put in a handicap room but it was fine. Very clean
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
Kim
US
1.0 / 5Poor
"Not accommodating"
We had stayed here before and had a great experience! This past time however when we got there to check in they informed us we would have a kind bed handicap room and that that was the only option since the hotel was full. There were 3 of us. Three guys to share a king bed. It was awful, so we got a rollable bed which was awful as well. And the bathroom was HORRIBLE! Terribly uncomfortable.
Genuine Expedia guest review
Other trip Mar 3, 2014
A Traveler
US
4.0 / 5Excellent
"Not the best experience, but no one is perfect"
Although I am highly satisfied with my stays at the Doubletree by Hilton near the Galleria, this experience was not one of my best. I had to change rooms about 4 a.m. due to a malfunctioning toilet. (I feel the staff should have caught this problem when the room was cleaned.) When I was moved to an alternate room, the bath tub caulking looked stained and old, and there was rust around the drain. Even so, I have already reserved my next business trip at this Doubletree because of my exceptional past experiences.
Genuine Hotels.com guest review
3 night business trip Feb 19, 2014
Oscar
US
5.0 / 5Outstanding
"over paid"
I booked another room when I got there that night and ended up paying 40 dollars less for a second room then what I purchased on here.
Genuine Hotels.com guest review
1 night business trip Feb 15, 2014
A Traveler
US
2.0 / 5Fair
Very disappointed upon arrival. Late arrival to the hotel. No assist with my many bags. Had to park far away from entrance of the hotel. Traveling Alone made it a bit uncomfortable. Needs updated rooms and better customer service....
Genuine Hotels.com guest review
1 night business trip Feb 9, 2014
Sarita
US
5.0 / 5Outstanding
"Great hotel close to Galleria and I635"
We have stayed here before and really have enjoyed it each time. We really like the location, and it is a very nice hotel with great facilities and staff. I highly recommend.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
3.0 / 5Good
"Interstate contruction warning would be helpful!"
Hotel itself is comfortable and staff was polite. Room service was only meal option due to major highway construction in the area. It took an hour to make it to a convenience store and back. Very "inconvenient"! It would be nice if hotels located in such blocked off areas carried a warning on hotel websites. I will stay here again for training in the area, but only after the major work on I635 is completed.
Genuine Hotels.com guest review
2 night business trip Jan 24, 2014
A Traveler
US
1.0 / 5Poor
"Nice"
Good job
Genuine Expedia guest review
Other trip Jan 5, 2014
Daniel
US
5.0 / 5Outstanding
"Another Great Stay"
Although the road construction is an inconvenience, I would not stay anywhere else. The DoubleTree near the Galleria does an excellent job of taking care of my needs once I arrive at the hotel, and this overrides the inconvenience.
Genuine Hotels.com guest review
3 night business trip Dec 9, 2013
Oscar
US
4.0 / 5Excellent
"Comfortable room and great price"
Doubletree with very comfortable beds, friendly staff, quiet and nicely priced.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2013
Rob
US
5.0 / 5Outstanding
"An excellent experience"
After our wonderful experience, my wife and I will come back to the DoubleTree near the Galleria. The hotel was well maintained and when I asked, the staff never got tired of handing me a cookie. The evening dinning staff was very attentive, the food was excellent and reasonably priced. Our room was very comfortable and clean.
Genuine Hotels.com guest review
3 night trip Nov 6, 2013
Oscar
US
4.0 / 5Excellent
"Great facilities, even better staff"
My stay was wonderful. I've been in some hotels that were much more expensive and weren't as nice as this one. The front desk clerk was nice enough to give my wife a few extra cookies since it was too late for her to buy a whole tin from the kitchen. I'd definitely stay there again.
Genuine Expedia guest review
Other trip Oct 26, 2013
Harrell
US
5.0 / 5Outstanding
"Fun in Dallas"
We were checked in in no time! We were not expecting to have fresh baked cookies and drink and meal tickets with this reasonable room rate. So we were pleasantly surprised.
Genuine Expedia guest review
Other trip Oct 14, 2013
Karen
US
5.0 / 5Outstanding
Very satisfied and would highly recommend this hotel.
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
I had a good stay, they tried to act funny over the cookies and really didn't want to.give me any..but it was.a very great stay.
Genuine Hotels.com guest review
2 night business trip Oct 4, 2013
doubletree
US
5.0 / 5Outstanding
"Close to airport"
Clean comfortable room. Stayed there for a medical board review conference. Great Location.
Genuine Expedia guest review
Other trip Sep 14, 2013
Sabina
US
5.0 / 5Outstanding
"affordable luxury"
i am very satisfied with my stay at the Double Tree inn. it is the perfect combination of luxury and convenience at a very affordable price. It is one of the best hotels i've ever been in
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
jerry
US
4.0 / 5Excellent
This hotel is an older hotel and needs some updating but overall the staff is nice and the room was clean.
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
CJ
US
4.0 / 5Excellent
"Business trip"
Overall I enjoyed my stay. The staff were attentive and helpful. Room was comfortable but housekeeping was less than expected.
Genuine Hotels.com guest review
5 night business trip Aug 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel stay."
Very courteous and helpful staff. Clean and comfortable room. Very nice facility. Quiet and safe. The cookies were good. I would recommend. Thank you.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
US
3.0 / 5Good
"Not that great, but it was passable."
While I have never been that impressed with Hilton to begin with, this one in particular was rather depressing. I have been to other hotels that cost this much and were better. No mini-fridge, no microwave. The bathroom needed simple things like caulking around the edges. Maybe it was just me, but the couple times we went to the front desk, it almost felt as if we were not good enough to stay there. I believe my comment was "I'll go to [un-named] hotel where $110/night gets you a mini-fridge, a microwave, a coffee maker, and friendly staff." While this was not the worst hotel I have ever been to, it sure gave me pause about the quality of Hilton in general. I would book this hotel only as a last resort, and even then I would try to find something better.
Genuine Hotels.com guest review
1 night trip Jun 28, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel stay"
Overall, for the location and price, you can't beat staying here. Free warm cookies at check in!
Genuine Hotels.com guest review
2 night business trip Jun 14, 2013
Lauren
US
5.0 / 5Outstanding
"A great experience."
We feel very comfortable. Also, we save a lot of money and time because of the Hotel location and amenities.
Genuine Hotels.com guest review
1 night business trip Jun 14, 2013
A Traveler
US
4.0 / 5Excellent
"Solid Stay but not next to Galleria"
Quiet hotel that has great staff and good food. Massive construction project in progress around the whole area (not just this hotel). Next to Walmart (convenient if you needed something) but NOT near the Galleria--it's a couple of miles away. Attended a conference on site. Good overall stay.
Genuine Expedia guest review
Other trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"D-Tree"
The room was clean and the staff didn't take all day to clean my room (it was cleaned around 12 noon!). Full restaurant and bar in the lobby area. The entire staff was very friendly. I would definitely stay here again!
Genuine Hotels.com guest review
2 night trip May 31, 2013
BG
US
3.0 / 5Good
It was fine, as we were visiting friends in the Brookhaven Country Club area. The construction of 635 was a mess, but not a problem that the hotel could remedy. The room was just fine, clean, but extremely old and in need of a remodel. The air conditioner worked, but was extremely loud when it "kicked on or off". Bathroom needed tile work and the water in the vanity sink ran extremely slow.Overall, the room was ok---but not worth the price they charged.
Genuine Hotels.com guest review
1 night trip Apr 20, 2013
A Traveler
US
3.0 / 5Good
"No sleep"
We were there for my daughters pageant and other festivities. Decent hotel, rooms need updating. Was in a nonsmoking room that smelled like old cigarettes. Didn't sleep at all because there was a raging bachelor party right above us. They knew I had a two year old, so why would they put us there??They said they wouldn't shut down the party because they were paying guests also. Should have called the police, they would have shut it down. The party went strong ALL night until 5:15.
Genuine Hotels.com guest review
1 night trip with friends Apr 20, 2013
SleepyMommy
US
3.0 / 5Good
"Old Hotel"
Rooms badly need remodeling. Hotel looks old. Bathrooms have rust. Beds are comfy. Room service ok. Staff was average.ots of kids running around.
Genuine Hotels.com guest review
3 night business trip Mar 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice rooma dgreat location"
The service is excellent and very clean room. The location was perfect for our needs.
Genuine Hotels.com guest review
3 night trip Mar 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Loved it"
Very nice...beds were comfortable...would stay there again
Genuine Expedia guest review
Other trip Feb 17, 2013
Zoe
US
3.0 / 5Good
"Nice lobby, outdated room."
The lobby and front desk staff was top notch. However, the air conditioning took about an hour per degree to cool. The smoke detector started chirping from a low battery and the wall in the bathroom had been poorly repaired. The t.v. and bed were very nice. A little over priced for the condition of the room.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2013
James
US
4.0 / 5Excellent
"good hotel for business traveler"
Good breakfast but expensive, the hotel is nice and does the work
Genuine Expedia guest review
Other trip Jan 24, 2013
A Traveler
US
1.0 / 5Poor
"The ultimate nightmare"
The WiFi in the hotel was spotty and unreliable. Asked to change rooms for better signal and was denied only to be connected with company that provides WiFi for hotel. No help. Had to go down to desk several times until a very nice employee took the time to get his tablet and try the signal, which was spotty as well. Was never fixed. In room 811, when air conditioning was turned on it made a constant grating sound, which prevented me from getting a good night's sleep. At 5 a.m., the staff obviously started cooking bacon, because my room was permeated with the smell of grease. At first I thought the electrical cords under one of the beds was shorting, because the light's flickered, but realized that it was bacon. Was almost unable to breath in the room. Absolutely no water pressure in the room, and the toilet was clogged. At 7 a.m., the jackhammers started on the construction site right outside, but by then I was getting ready to check out.
Genuine Expedia guest review
Other trip Jan 10, 2013
Trudy
US
5.0 / 5Outstanding
"Close to family"
Besides the local road contruction going on nearby the hotel everything was fine. The breakfast offering ws excellent and being right next door to a general store was perfect as we had to make a few runs to get things we forgot to pack!
Genuine Hotels.com guest review
2 night trip with friends Nov 9, 2012
A. Hoffhines
US
4.0 / 5Excellent
"Great hotel for all !!"
Very nice stay!! It was close to camp and easy to get in and out of !! Thank you !!
Genuine Expedia guest review
Other trip Nov 7, 2012
Karen
US
5.0 / 5Outstanding
"Love their beds!"
Very comfortable, pretty lobby and quiet.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2012
A Traveler
US
5.0 / 5Outstanding
"great place for families we took our grandkids"
the stay was wonderful everything we asked for during the stay was taken to our room within minutes. are planning on staying on our next trip
Genuine Expedia guest review
Other trip Sep 8, 2012
A Traveler
US
5.0 / 5Outstanding
"relaxing atmosphere"
enjoyed...
Genuine Hotels.com guest review
3 night trip Aug 31, 2012
c jones
US
3.0 / 5Good
"Perfect location, miserable comfort at night"
The manager Gregory was great! The bellman was precious as well! But I complained 3x regarding how hot it was in our room. No one ever called back but said he'd speak a with a manager. The stay during those 3 days was miserable at night. Another bummer about the stay was in room 316 we had a passing door right next to ours dividing the smoking rooms from our nonsmoking room. The thing is when your relaxing at night in room 316 it sounds like a headboard hitting the wall every time someone walked through the passing door.
Genuine Hotels.com guest review
3 night trip with friends Aug 30, 2012
Sonny
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel with good location"
A very pleasant experience. Easy, quick check in and a room upgrade. Good location with easy access to the freeway (apart from the road works but I guess that isn't the fault of the hotel!). Bar was a little pricey but the food was very good. Room was very clean and in very good condition - the only reason it didn't get top marks was the lack of in room safe, and the tiny pool. would definitely stay again and recommend.
Genuine Expedia guest review
Other trip May 26, 2014
KJ
GB
4.0 / 5Excellent
"Nice hotel near big shopping center"
Hotel facilties are decent. It is a bit far from DFW airport (plan to spend $50 each way by taxi). The hotel does offer a free shuttle service to locations within 3 miles of the hotel including the Galleria mall.
Genuine Expedia guest review
Other trip Apr 7, 2014
A
CA
4.0 / 5Excellent
"Although it is satisfactory, the smell of a sewer"
Although it was very satisfied with service of a hotel, and correspondence of the staffs, there were problems that the smell of a sewer drifts from the drain of a washroom and for it to be problematic to drainage of a tub and not to flow into it.
Genuine Hotels.com guest review
2 night business trip Jan 30, 2014
Munero Ueda
AS
1.0 / 5Poor
"very bad hotel"
I got charged for free WiFi 10 DLS a night, the shower doesn't have hot water, the telephone near the bed did not work even after it was reported, the bathroom is in very bad shape
Genuine Hotels.com guest review
3 night trip with friends Dec 14, 2012
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Ideal para todos"
Registro rapido y amable. Menu para servicio al cuarto amplia y excelente
Genuine Expedia guest review
Other trip Nov 13, 2012
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Aug 1, 2015
Stacy
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jul 30, 2015
Christy
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jul 30, 2015
Marlon F.
US
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