All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here4099 Valley View Ln, Dallas, TX, 75244, United States of America, ‏‎855-239-9478
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4.1 / 5Excellent

Score breakdown (from 145 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.1
5.0 / 5Outstanding
"An excellent experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
After our wonderful experience, my wife and I will come back to the DoubleTree near the Galleria. The hotel was well maintained and when I asked, the staff never got tired of handing me a cookie. The evening dinning staff was very attentive, the food was excellent and reasonably priced. Our room was very comfortable and clean.
Genuine Hotels.com guest review
3 night trip Nov 6, 2013
Oscar
US
4.0 / 5Excellent
"Great facilities, even better staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My stay was wonderful. I've been in some hotels that were much more expensive and weren't as nice as this one. The front desk clerk was nice enough to give my wife a few extra cookies since it was too late for her to buy a whole tin from the kitchen. I'd definitely stay there again.
Genuine Expedia guest review
Other trip Oct 26, 2013
Harrell
US
5.0 / 5Outstanding
"Fun in Dallas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were checked in in no time! We were not expecting to have fresh baked cookies and drink and meal tickets with this reasonable room rate. So we were pleasantly surprised.
Genuine Expedia guest review
Other trip Oct 14, 2013
Karen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfied and would highly recommend this hotel.
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had a good stay, they tried to act funny over the cookies and really didn't want to.give me any..but it was.a very great stay.
Genuine Hotels.com guest review
2 night business trip Oct 4, 2013
doubletree
US
5.0 / 5Outstanding
"Close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean comfortable room. Stayed there for a medical board review conference. Great Location.
Genuine Expedia guest review
Other trip Sep 14, 2013
Sabina
US
5.0 / 5Outstanding
"affordable luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i am very satisfied with my stay at the Double Tree inn. it is the perfect combination of luxury and convenience at a very affordable price. It is one of the best hotels i've ever been in
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
jerry
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is an older hotel and needs some updating but overall the staff is nice and the room was clean.
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
CJ
US
4.0 / 5Excellent
"Business trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall I enjoyed my stay. The staff were attentive and helpful. Room was comfortable but housekeeping was less than expected.
Genuine Hotels.com guest review
5 night business trip Aug 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very courteous and helpful staff. Clean and comfortable room. Very nice facility. Quiet and safe. The cookies were good. I would recommend. Thank you.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
US
3.0 / 5Good
"Not that great, but it was passable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
While I have never been that impressed with Hilton to begin with, this one in particular was rather depressing. I have been to other hotels that cost this much and were better. No mini-fridge, no microwave. The bathroom needed simple things like caulking around the edges. Maybe it was just me, but the couple times we went to the front desk, it almost felt as if we were not good enough to stay there. I believe my comment was "I'll go to [un-named] hotel where $110/night gets you a mini-fridge, a microwave, a coffee maker, and friendly staff." While this was not the worst hotel I have ever been to, it sure gave me pause about the quality of Hilton in general. I would book this hotel only as a last resort, and even then I would try to find something better.
Genuine Hotels.com guest review
1 night trip Jun 28, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, for the location and price, you can't beat staying here. Free warm cookies at check in!
Genuine Hotels.com guest review
2 night business trip Jun 14, 2013
Lauren
US
5.0 / 5Outstanding
"A great experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We feel very comfortable. Also, we save a lot of money and time because of the Hotel location and amenities.
Genuine Hotels.com guest review
1 night business trip Jun 14, 2013
A Traveler
US
4.0 / 5Excellent
"Solid Stay but not next to Galleria"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Quiet hotel that has great staff and good food. Massive construction project in progress around the whole area (not just this hotel). Next to Walmart (convenient if you needed something) but NOT near the Galleria--it's a couple of miles away. Attended a conference on site. Good overall stay.
Genuine Expedia guest review
Other trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"D-Tree"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was clean and the staff didn't take all day to clean my room (it was cleaned around 12 noon!). Full restaurant and bar in the lobby area. The entire staff was very friendly. I would definitely stay here again!
Genuine Hotels.com guest review
2 night trip May 31, 2013
BG
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
It was fine, as we were visiting friends in the Brookhaven Country Club area. The construction of 635 was a mess, but not a problem that the hotel could remedy. The room was just fine, clean, but extremely old and in need of a remodel. The air conditioner worked, but was extremely loud when it "kicked on or off". Bathroom needed tile work and the water in the vanity sink ran extremely slow.Overall, the room was ok---but not worth the price they charged.
Genuine Hotels.com guest review
1 night trip Apr 20, 2013
A Traveler
US
3.0 / 5Good
"No sleep"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We were there for my daughters pageant and other festivities. Decent hotel, rooms need updating. Was in a nonsmoking room that smelled like old cigarettes. Didn't sleep at all because there was a raging bachelor party right above us. They knew I had a two year old, so why would they put us there??They said they wouldn't shut down the party because they were paying guests also. Should have called the police, they would have shut it down. The party went strong ALL night until 5:15.
Genuine Hotels.com guest review
1 night trip with friends Apr 20, 2013
SleepyMommy
US
3.0 / 5Good
"Old Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Rooms badly need remodeling. Hotel looks old. Bathrooms have rust. Beds are comfy. Room service ok. Staff was average.ots of kids running around.
Genuine Hotels.com guest review
3 night business trip Mar 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice rooma dgreat location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service is excellent and very clean room. The location was perfect for our needs.
Genuine Hotels.com guest review
3 night trip Mar 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice...beds were comfortable...would stay there again
Genuine Expedia guest review
Other trip Feb 17, 2013
Zoe
US
3.0 / 5Good
"Nice lobby, outdated room."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The lobby and front desk staff was top notch. However, the air conditioning took about an hour per degree to cool. The smoke detector started chirping from a low battery and the wall in the bathroom had been poorly repaired. The t.v. and bed were very nice. A little over priced for the condition of the room.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2013
James
US
4.0 / 5Excellent
"good hotel for business traveler"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good breakfast but expensive, the hotel is nice and does the work
Genuine Expedia guest review
Other trip Jan 24, 2013
A Traveler
US
1.0 / 5Poor
"The ultimate nightmare"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The WiFi in the hotel was spotty and unreliable. Asked to change rooms for better signal and was denied only to be connected with company that provides WiFi for hotel. No help. Had to go down to desk several times until a very nice employee took the time to get his tablet and try the signal, which was spotty as well. Was never fixed. In room 811, when air conditioning was turned on it made a constant grating sound, which prevented me from getting a good night's sleep. At 5 a.m., the staff obviously started cooking bacon, because my room was permeated with the smell of grease. At first I thought the electrical cords under one of the beds was shorting, because the light's flickered, but realized that it was bacon. Was almost unable to breath in the room. Absolutely no water pressure in the room, and the toilet was clogged. At 7 a.m., the jackhammers started on the construction site right outside, but by then I was getting ready to check out.
Genuine Expedia guest review
Other trip Jan 10, 2013
Trudy
US
5.0 / 5Outstanding
"Close to family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Besides the local road contruction going on nearby the hotel everything was fine. The breakfast offering ws excellent and being right next door to a general store was perfect as we had to make a few runs to get things we forgot to pack!
Genuine Hotels.com guest review
2 night trip with friends Nov 9, 2012
A. Hoffhines
US
4.0 / 5Excellent
"Great hotel for all !!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice stay!! It was close to camp and easy to get in and out of !! Thank you !!
Genuine Expedia guest review
Other trip Nov 7, 2012
Karen
US
5.0 / 5Outstanding
"Love their beds!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable, pretty lobby and quiet.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2012
A Traveler
US
5.0 / 5Outstanding
"great place for families we took our grandkids"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the stay was wonderful everything we asked for during the stay was taken to our room within minutes. are planning on staying on our next trip
Genuine Expedia guest review
Other trip Sep 8, 2012
A Traveler
US
5.0 / 5Outstanding
"relaxing atmosphere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
enjoyed...
Genuine Hotels.com guest review
3 night trip Aug 31, 2012
c jones
US
3.0 / 5Good
"Perfect location, miserable comfort at night"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The manager Gregory was great! The bellman was precious as well! But I complained 3x regarding how hot it was in our room. No one ever called back but said he'd speak a with a manager. The stay during those 3 days was miserable at night. Another bummer about the stay was in room 316 we had a passing door right next to ours dividing the smoking rooms from our nonsmoking room. The thing is when your relaxing at night in room 316 it sounds like a headboard hitting the wall every time someone walked through the passing door.
Genuine Hotels.com guest review
3 night trip with friends Aug 30, 2012
Sonny
US
5.0 / 5Outstanding
"Was close to the testing center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The gentlemen who assisted us at the front desk was very friendly and very helpful. He went out of his way to help us locate the testing center and printed my daughters ticket when the computer in the lobby was not working. He made our stay very pleasant.
Genuine Hotels.com guest review
1 night business trip Aug 3, 2012
A Traveler
US
4.0 / 5Excellent
"good quality at a good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel staff was very friendly and helpful. The room was clean and comfortable. It was conveniently located just off the freeway. This hotel is a good value.
Genuine Hotels.com guest review
2 night trip Aug 10, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Rooms could use some updating.
Genuine Hotels.com guest review
2 night trip Jul 28, 2012
A Traveler
US
4.0 / 5Excellent
"Double Tree near Galleria"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff answered phones whille they were checking me in. I asked them to call a manager to pick up the slack so that they could finish checking me in. She did not call.
Genuine Hotels.com guest review
1 night trip Jul 28, 2012
Debbie
US
4.0 / 5Excellent
"Good deal for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice comfortable hotel.
Genuine Hotels.com guest review
3 night business trip Jun 27, 2012
A Traveler
US
5.0 / 5Outstanding
"finally got it right in Dallas!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've visited Dallas five times in the last year and this iS the first time i've had a great stay at a nice affordable hotel. Will be going back. I found the shuttle to the mall especially helpful and convenient.
Genuine Hotels.com guest review
2 night trip Jun 29, 2012
Lisette
US
3.0 / 5Good
"Hotel not in great shape"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Staff were very nice and room was adequate, but this is not exactly what I think of when i think of a Doubletree. I thought the hotel would be in great condition and be kept up very well. It (especially the inside) looks like it hasn't been updated since 1993.
Genuine Expedia guest review
Other trip Jun 26, 2012
A Traveler
US
5.0 / 5Outstanding
"My stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great, staff was very friendly and helpful. The room was clean, and the bed was one of the most comfortable beds ever. I would definately come back.
Genuine Expedia guest review
Other trip Jun 4, 2012
Travis
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel with good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A very pleasant experience. Easy, quick check in and a room upgrade. Good location with easy access to the freeway (apart from the road works but I guess that isn't the fault of the hotel!). Bar was a little pricey but the food was very good. Room was very clean and in very good condition - the only reason it didn't get top marks was the lack of in room safe, and the tiny pool. would definitely stay again and recommend.
Genuine Expedia guest review
Other trip May 26, 2014
KJ
GB
4.0 / 5Excellent
"Nice hotel near big shopping center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel facilties are decent. It is a bit far from DFW airport (plan to spend $50 each way by taxi). The hotel does offer a free shuttle service to locations within 3 miles of the hotel including the Galleria mall.
Genuine Expedia guest review
Other trip Apr 7, 2014
A
CA
4.0 / 5Excellent
"Although it is satisfactory, the smell of a sewer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Although it was very satisfied with service of a hotel, and correspondence of the staffs, there were problems that the smell of a sewer drifts from the drain of a washroom and for it to be problematic to drainage of a tub and not to flow into it.
Genuine Hotels.com guest review
2 night business trip Jan 30, 2014
Munero Ueda
AS
1.0 / 5Poor
"very bad hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
I got charged for free WiFi 10 DLS a night, the shower doesn't have hot water, the telephone near the bed did not work even after it was reported, the bathroom is in very bad shape
Genuine Hotels.com guest review
3 night trip with friends Dec 14, 2012
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Ideal para todos"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Registro rapido y amable. Menu para servicio al cuarto amplia y excelente
Genuine Expedia guest review
Other trip Nov 13, 2012
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Michael
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jan 29, 2015
Neal
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Jan 23, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
4 night family trip Jan 7, 2015
Sharon
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Allison
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
RICKY
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
A Traveler
US
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