Everything went wellGenuine Hotels.com guest review
"Good, not great"
Wasn't "wowed", by the hotel, but it was adequate.Genuine Hotels.com guest review
"home away from home"
Everyone front desk.restaurant to maid service,was warm and very welcoming. Snack machine would have been great. Was given a handicap bathroom for some reason,which was challenging in the shower..and was not cleaned veey well when it wasveryGenuine Hotels.com guest review
Nice location and friendly service but the place is in shabby condition. The furniture is old and there is a musty odor in the room.Genuine Hotels.com guest review
"Absolutely satisfied :)"
We had a great stay!!! The staff was very friendly and super helpful. The food was OUTSTANDING and our bill was not expensive at all. We loved the comfort of the bed and the amount of space that we had. I would only comment on more possibly more channels on the TV because we did not have many options of tv at night. However, that is not your fault.Genuine Hotels.com guest review
My stay was nice. The bed was very comfortable... I have no complaintsGenuine Hotels.com guest review
"Think twice before booking"
The front desk greeting was excellent. The free breakfast buffet and service were good (why do they charge extra for orange juice?) Now to the room. The furniture was nicked and well used. It dated from the 70's. There were no convenient outlets for electronic devices. No desk in the room. The lighting was very poor. In contrast the bathroom was new […] and clean. The elevator looked like a freight elevator. Read moreGenuine Hotels.com guest review
"hot tub out of order"
hot tub out of order!!That's why we picked this place !! you might want to put on your web sight that the hot tub is out of order.Genuine Hotels.com guest review
"I'd stay again"
The hotel was recommended to me by a friend...the location is great very easy to find. the room was exactly what I booked...king w/sofa bed. I can see where the hotel is trying to do upgrades but the carpet and some other furnishings were dated, ceiling had watermarks and light fixtures in bathroom had not been dusted in a while...cobwebs. Outside of […] that the bed was comfy...the staff was friendly and accommodating. I would stay again. Read moreGenuine Hotels.com guest review
"Close to the University of Maryland."
Was staying there while I went to visit the University of Maryland. Was close. Was perfect. On a busy street. But was perfect for what I needed and the price was right.Genuine Hotels.com guest review
"Fall visit to UMD"
visiting UMD, very close proximity. Ate at the hotel (very good) and within walking distance to the hotel. Very clean, quiet and comfortable. Parking was easy, on/off to 95 very easy.Genuine Hotels.com guest review
"Comfortable and convenient"
Staff was very friendly and responsive. . Disappointed that breakfast wasn't included. However, free shuttle service to the nearby Metro station and the free parking at the hotel was much appreciated. Wifi worked well and was also complimentary.Genuine Hotels.com guest review
"Long weekend get-away"
We found the desk service to be amazingly friendly, polite, and helpful! The room was clean, quiet, and properly furnished with all the ammenities. The elevator was comfortable & quick- (but could use a finger print wipe-down each time the staff uses it? for germ control)Genuine Hotels.com guest review
"nice hotel for it's price"
We had a nice time but it could have been better. The pool is very nice but the hot tub is out of order. We order a room for 5 but got a room for 4, lucky for us we got the last folded bed in the hotel, but it was crowded in the room. Also the kids did not get to use the breakfast buffet and can only choose from a kids menu which was a bummer for t […] hem. Read moreGenuine Hotels.com guest review
Lobby and room was very nice. Up to date room; very comfortable. Great location, right next to the interstate. Would highly recommend this hotel. Would definitely stay here again.Genuine Hotels.com guest review
"I would stay in this hotel again."
Very friendly staffGenuine Hotels.com guest review
Good clean hotel, Close to College Park and the U of M. Easy to get to DC. Several restaurants around the area. The hotel restaurant is good. You can get a real breakfast, lunch, or dinner there.Genuine Hotels.com guest review
"Close and ease access to major highways"
completely satisfied with location and quality of serviceGenuine Hotels.com guest review
Our daughter goes to University of MD and we've tried a bunch of the hotels on Rt.1 when we've come to visit. The Holiday Inn is our best experience to date. Clean, comfortable and great ammenities. Only thing that could have been better was the check in process. We arrived at a rush time, and they only had two people at the front desk, so check in […] toook a while. Compared to the other hotels we've tried in College Park, a slow check in is nota big deal at all. Read moreGenuine Hotels.com guest review
"Holiday Inn College Park"
I try to stay at Holiday Inns but this property did not live up to its 4 out of 5 star rating. I arrived on a night that was 100% booked. The woman at the front desk had to call a co-worker to free up a room. With my reservation and Rewards membership, I got a room on the first floor by the pool. Besides the noise of being near the lobby, the room was […] dank and musty smelling. I asked to be moved somewhere besides the 1st floor. Upon that request a room on the 4th floor magically was available. I was given a voucher for free breakfast for the inconvenience. What good is the voucher if the staff do not apply it correctly? My bill upon check out included the cost of the "free" breakfast. It was removed but this added to my checkout time. The property is dated. The room is not appropriate for business travellers since the lighting is poor, there is no desk and desk chair, and the outlets have not been configured for modern use. (I could not place my cellphone on the nightstand while it was charging overnight since the outlet was used for other items.) The only redeeming quality of this property is its proximity to UMD and many businesses on Route 1. Read moreGenuine Hotels.com guest review
"Comfortable and nice"
Wish I could've spent more time there. It was a quick stay and I didn't get to have the pleasure of using the pool but it really was pleasant to stay in a beautiful, clean room that felt like home.Genuine Hotels.com guest review
"Only two complaints"
The hotel was in a great location - bw3 (along with other restaurants, stores) within walking distance, and a 5 minute drive to the university. Hotel was nice , clean, staff was helpful as well. Had two issues: (1) it doesn't include breakfast - which i should have looked at before i booked. but their continental breakfast is an additional 7 or 8 bucks/person […] - the hotel isn't that nice to charge that much. (2) the AC unit was really loud and didn't do a great job of keeping the room cool. I'm a light sleeper, so this one really frustrated me. Read moreGenuine Hotels.com guest review
Good place for a short stay. Staff was very friendly and the price was not bad.Genuine Hotels.com guest review
Rooms need updating...menu in the restaurant needs to be "freshened'...staff is very goodGenuine Hotels.com guest review
"IlClose to UMD and easy to get to DC too!"
Great location, clean room, great experience! I will definitely stay again!Genuine Expedia guest review
"Great stay close to DC"
Had fun in DC and liked staying close by without the DC prices.Genuine Expedia guest review
Room was clean and restaurant was excellent. Adjoins IKEA parking lot, so that happened to be helpful to us. We were visiting UMD so I wish that it had been a bit closer, because traffic was heavy and took longer to get to the college than had been anticipated.Genuine Hotels.com guest review
"Convenient to U Maryland Campus"
Very attentive staff and room was nicely furnished. Hotel restaurant was mediocre and breakfast buffet very disappointing except for the great omelets made to order.Genuine Hotels.com guest review
"Better Than Most for the Money"
It's not much to look at from the outside, the inside is nice. The rooms are a bit dated looking, but I don't really care as long as there are clean and comfortable (which my room was.) I was in town for an event at Univ of Maryland College Park and the location was perfect. The are plenty of places within a 10 minute drive to eat, so that is good too. […] Then only problem was a bad key card for my room which quit working three times, forcing me to go to the front desk to get it reprogrammed. I would stay here again if I had to return for another event. Read moreGenuine Hotels.com guest review
Only drawback from an otherwise excellent stay was the amount of motorcycle traffic on Baltimore Ave. on Saturday night, So try to avoid a front facing room if staying over a weekend. Staff was wonderful.Genuine Hotels.com guest review
"very clean and convenient location"
Stayed for one night, located at high 1 and I-95, very convenient, room is comfortable.Genuine Hotels.com guest review
"Three nights in College Park."
The stay was pleasant. Nice pool. Restaurant accessible. Only negatives were that there was no fridge in the room. And the room was a little damp and humid despite the A/C.Genuine Hotels.com guest review
"Clean and comfortable"
Everything is good except the parking. There is no free in-hotel parking. Cost of parking is $20.Genuine Hotels.com guest review
"Great location for the wedding event"
Very good.Genuine Hotels.com guest review
great place to stayGenuine Hotels.com guest review
"Just a quick stop"
Needed a place between locations for a quick stop and this was a good place for us. Did not have any problems at all.Genuine Hotels.com guest review
Customer service was great. My room had dirty sheets, I requested another one. They did it with no problem, and helped moving to another room. When I checked the sheets it was even worst. FULL OF EVERY TYPE OF HAIR. AND RED LIPSTICK. I decided to stay even I didn't sleep in the room. Spend the night with relatives. The best part is, when the housekeeper […] got to my room she did changed the sheets, but just checked the pillowcases and didn't change it. Read moreGenuine Hotels.com guest review
It was supposed to be non-smoking room, however, when we checked into the room, we did smell some smoking. Since it's already late at night, so even the hotel do offer to change the room, but we were so tired to do the exchange. Just gave them the notice to clean it more thoroughly for the next customers' stay.Genuine Hotels.com guest review
"Close to University of Maryland"
Hotel service was great. The front desk personnel we very informative and helpful. The food was good at the restaurant. This is close to the University and easy to get back and forth. Metro was a plus too for our DC visit.Genuine Hotels.com guest review
"Value for money, over expextation"
ComfortableGenuine Hotels.com guest review
"I will be staying here again"
Great place. Friendly staff. Clean, comfortable room. The first time I have stayed in Maryland and felt safe.Genuine Hotels.com guest review
Parking was awful. Check-in at the desk was slow and rude (He never looked me in the eye), just asked for a credit card and kept mumbling under his breath. The beds were not comfortable and the hotel is in need of upgrades (new carpeting and painting throughout). I think they make most of their money from renting meeting rooms to local businesses and […] don't really focus on the guests staying in the hotel. Read moreGenuine Hotels.com guest review
"Friendly staff/ Guestroom is clean"
The staff are very friendly and accomodating. I like the van service, although we didn't use it that much. The in house rent a car was a plus!!! The room/bathroom is clean and provided fresh towels everyday. The pillows were just "lumpy". Other than that, we had a nice stay at the hotel.Genuine Expedia guest review
"Better than some"
Good neighborhood. Friendly staff. No breakfast. They offer a complimentary shuttle service but it is by appointment only. Not available when we wanted to use it. Wi fi spotty.Genuine Hotels.com guest review
Hot tub was not working.Genuine Hotels.com guest review
"ok, just ok"
The hotel staff was great, the hotel itself and particularly the room was sub par. Our room smelled like mildew and was in poor shape around the window and ac unit.Genuine Hotels.com guest review
It had a nice pool and it was super fun. They had a nice breakfast and clean room.Genuine Expedia guest review
"New Hotel facilities"
Went for vacation to see and experience DC, only stayed for a night. 5 people in one room was no problem, they even gave us a bigger room with an extra bed for just 20$ extra- no problem at allGenuine Expedia guest review
My sister and I stayed in the area for three days visiting her daughter. Everything about the hotel experience was top notch. Unfortunately upon arriving home I realized I left some clothing and other items behind. I called the hotel. The items were already placed in housekeeping and my niece retrieved them for me. They were very nice and accommodating […] when I called them. Would highly recommend this hotel not only for their hospitality but for many reasons. Cleanliness and professionalism are important to me and this hotel demonstrates that. Overall a great experience. Thank you Holiday Inn! Read moreGenuine Expedia guest review
our two-day stay was ok, no problems or concerns. The room was clean, very cold but that was fixed. bathrooms were spotless and everything worked fine.Genuine Expedia guest review
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