The bed felt like a brick and the bedding was out of the 70s but overall, the hotel is clean, the staff congenial and location ideal. Free wi-fi is an added bonus.Genuine Hotels.com guest review
We stayed at the Crowne Plaza Tysons Corner for 4 nights during the Thanksgiving holiday. Everything was very nice; the people, our room, the pool, etc. It was convenient for visiting family in the area.Genuine Expedia guest review
Staff, service, comfort and convenience. Crown Plaza is the Washington Beltways best.Genuine Hotels.com guest review
"Not the Ritz but very nice!"
The best part of my stay was the Irish pub in the hotel. Great food and service. Was not typical hotel restaurant. Also, Bennigan's is in same complex. The rates are competitive for the area. However, if you get the real cheap rates, you will probably be placed on the side of the hotel facing late nite construction. With the tv on, you cant hear it, […] but it did go late into the night...and I mean late (2am), and started up really early...and I mean early (5am). Read moreGenuine Hotels.com guest review
No other hotel does this....other hotels will take your bank card number encase you charge something to The room.....but they don't take an amount and hold it !! The Hotel staff neglected to tell me that they were actually going to put a hold of $40.00 on my bank account which caused my account to be overdrawn several days until they released it....it […] was horrible trying to correct this because it was not in our budget. We almost had to sleep in our car at our next destination because The funds were held by this hotel. Read moreGenuine Expedia guest review
Great hotel! Friendly staff & great location.Genuine Hotels.com guest review
"Lousy room, no manager support"
I had spent a LONG time on the phone prior to check in making sure that I would receive a room with two beds. I like these rooms as it provides more space and it's less likely that I'll be stuck in a hole of a room. I was assured I would have two beds, but when I checked in, they had not reserved it for me. They placed me in a tiny room that had no […] working light near the door, so I stumbled into a dark room. The lights revealed a cobweb on the ceiling, a large burn mark on the carpet, and MOLD on the ceiling near the air-conditioning and heating unit. Gross. I complained to the front desk and they said they'd have the manager contact me. She never did. They assured me I could change my room by 11:30 the next day, so I rushed in between conference calls to do so, and they did not have it ready. Was told again the manager would contact me... never did. It does not deserve the 3 1/2 star rating. Read moreGenuine Hotels.com guest review
First was given King room when I had ordered two beds. Also, why no rooms with two Queen beds?Genuine Hotels.com guest review
The shower head wasn't working plus there was a hiccup in the computer system when I checked in. However, the staff are courteous and helpful so it helped the overall experienceGenuine Hotels.com guest review
"They Re-Modeled it, looks great!"
This was sort of scary a couple of weeks back, but it looks like they re-did basically the entire lobby and the rooms got new beds, etc...Genuine Hotels.com guest review
The room was clean and comfortable. The hotel was close to my work location. I would use it again.Genuine Hotels.com guest review
As usually stay was wonderful!!! The perfect hotel for a relaxing getaway and the in room amenities were the perfect touchGenuine Hotels.com guest review
"One complaint (***Alert for pet owners***)"
The hotel was fine, and exactly what I'd expect from a Crowne Plaza. The facilities were nice. We used both the pool and the bar. My only complaint was the $75 per night (later reduced per stay) pet fee. This seems ridiculous to me for a hotel that advertises as "Pet friendly." I would understand if they required a deposit, but this was clearly a fee […] applied after the fact and not clearly identified up front. Hotels.com made the correction after I complained (thank you), but the staff at CP seemed indignant. I was even told that "A lot of other hotels charge much more." No worries there...I won't be back. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Tysons Corner - McLean Dear “Frank”; I appreciate your review of your recent stay with us and how the facilities, pool and bar were there for your enjoyment. Thank you for informing us of the miscommunication regarding the pet fee as we do want to make sure our guests are aware of this fee when they make a reservation and wanting to bring their pets. We will review with our front desk staff the need to clarify all charges when the guest checks in. Sincerely Trish Drews General Manager
Didn't use any amenities other than the room itself. The bathroom sink drain stopper was broken. Room was clean and comfortable. Good enough for the price for the location.Genuine Hotels.com guest review
Response by Crowne Plaza Tysons Corner - McLean Dear “A traveler”; Thank you for your review regarding your most recent stay at our hotel. I apologize that the bathroom sink stopper did not work and we should have caught that prior to your checking- in. We do strive to ensure that everything works for all guests, all the time, and will improve on your next stay with us. Sincerely, Trish Drews General Manager
I think at least I were in crown hotel 3 or 4 times but no discount for me.Genuine Hotels.com guest review
"Very nice hotel convenient to the DC area"
This was a very pleasant stay for us. We were greeted at check in by a very pleasant and helpful young man (Abraham) who helped us with our arrival. The room was spotless, and we found the bed to be extremely comfortable. I would definitely recommend this Hotel to anyone.Genuine Expedia guest review
Superb location and very clean for me its a four star.Genuine Hotels.com guest review
"very arffordable for location"
I was very happy with my stay at this property. The front desk staff were very attentive. I attended a conference held at a hotel in the vicinity, one that adjoined Tysons II Galeria Mall. It was an easy walk over to the other hotel and I saved hundreds of dollars.Genuine Hotels.com guest review
Response by Crowne Plaza Tysons Corner - McLean Dear “anne”; Thank you very much for writing a great review regarding your stay with us. We do appreciate your positive comments and I will be sure to let the Front Desk staff know how attentive they were. We take pride in ensuring our guest expectations are exceeded and that our location for you was great since your meeting was so close to the hotel. Sincerely, Trish Drews General Manager
"Excellent Hotel and Service. Very good price."
Excellent. I will book it again.Genuine Hotels.com guest review
This hotel has a nice sized (20 yard length) indoor pool. I was able to swim laps. Lifeguard on duty at a hotel, extremely rare. The breakfast buffet has a lot of variety. Staff is really terrific. I'd call ahead for a taxi as finding one can take longer than the taxi companies promise. The concierge at Crown Plaza got the van and dropped me off at […] a neaby hotel where taxis are known to stand and I made my meeting on time. The facility is nearing the end of a "refresh" so evidence of construction but nothing intrusive. I would not hesitate to stay there again and I'm happy to recommend this hotel to other travelers. Read moreGenuine Expedia guest review
Our first time to the area. Hotel staff was great.Genuine Hotels.com guest review
Everything was perfect except thr jacuzzi wasnt workingGenuine Hotels.com guest review
"Location - Location"
Great location for Tysons Corner businesses and malls. Easy to get on major interstatesGenuine Expedia guest review
"Will be coming back!"
Not only was the service and staff top notch, but the price was RIGHT! One of the best hotel stays I've ever had... I will be returning.Genuine Hotels.com guest review
"Great hotel close to everything."
We stayed the week of July 4th. The hotel was very well maintained with a very nice pool and exercise facilities. The staff was extremely helpful and went beyond expectations to help with directions and suggestions to avoid traffic to get to Civil War battlefields and into Washington. We were within an hour radius of everything including Harper's Ferry […] and Antietam National Parks. There is a mall across the street and numerous restaurants within five minutes of the hotel. I strongly recommend this hotel to everyone. Read moreGenuine Expedia guest review
"What's that smell?"
The hotel was fine as far as hotels go but I couldn't get past the humid and smelly hallways- then I reached my room which smelled even worse! It smelled like the sewer or drains were backed up or something but I was never able to find the source. The room itself appeared clean but sure was stinky!Genuine Hotels.com guest review
Overall is above average.Genuine Hotels.com guest review
My stay was business related and i was disapointed with a couple different things during my stay at the Crowne Plaza. Half of the TV channels did not come in, I did not have a plug for my tub, the Pool only had certain hours, so i had nothing to do for almost 3 hours and during that same time the shuttle was not running to the shopping center across […] the street. I would not tell my friends and family to stay here and would tell them to go the the Hilton down the street. Read moreGenuine Expedia guest review
Pleasant stay. Close by for upscale shops.Genuine Hotels.com guest review
"This time, my stay was very disappointing...."
i stayed here before and it was good . but this time around i was very disappointed.... the room they put in- R630, had a very bad Odor at night (coming from where the bathroom was) smelled like sewer. at night i could hear the sewer pipes making noises. i reported it to the front desk, i hope they fix it.Genuine Hotels.com guest review
Your staff was very professinoal, I really did enjoy my stay at your hotel.Genuine Hotels.com guest review
"clean, comfortable, good value, near highway&mall"
very good experience. no real complaints. room was clean and bed was comfortable. tv was big, new and clear[had all the stations that are expected]. mini frig was a nice surprise.Genuine Expedia guest review
"go price go family hotel"
easy drive to Washington dc great mall across road great indoor pool the kids didn't want to leave we would stay there againGenuine Expedia guest review
"terrible air conditioning unit; dog barking"
The hotel is nice overall, I like the restaurant and bar. Dog in the room next to me would bark continuously when the Owner's departed. Room air conditioning was either freezing cold or too hot. Difficult to be comfortable....Genuine Expedia guest review
Response by Crowne Plaza Tysons Corner - McLean Dear “Traveler”; Thank you for your review. I was pleased that our hotel, restaurant, bar, and location were positive for you and I apologize for the air conditioning not working to your satisfaction. Our Chief Engineer and his team have been more diligent in ensuring that the AC units are checked more thoroughly. As for the barking dog, we do have a limited amount of rooms on our first floor that are pet friendly rooms and we try to make sure our guests are aware of other guests surrounding them. I hope when you return to our area, you will let me know so that I can make sure you are on our “Quiet Zone Floor” and we can provide you with a much better stay. Sincerely, Trish Drews General Manager
"Nice pool if you're a swimmer"
If you have to be in Tyson's Corner and swimming is part of your exercise routine, this is the hotel for you. If not, nothing too special about it...Genuine Hotels.com guest review
The Hotel Location is very good, I do like the staff and the cleanliness of the room, what I don't like is the room in general very old fashion room I do like the restaurant and the foodGenuine Expedia guest review
The hotel fit my needs. I had to be moved to a different room because I was near the ice machine and it was loud. Other than that this was a perfect location and I was happy.Genuine Hotels.com guest review
"An easy drive to the district"
I was happy with the staff and the location and the service. I gave cleanliness of room a 4 because the white (why use white for a duvet cover anyway?) had a a very pronounced stain in it about the size of a silver dollar. Day 1 it was covered by pillows and day 2 and 3 easily seen as the cover had been moved around during the remake process. I did […] not complain - seemed trivial to me. Excellent breakfast buffet in morning - highly suggest. We ate at O'Malley's pub a couple times - good food, fast service, was a little put off when the bartender told us and everyone in earshot that the physical bar (furniture) was failing and that they were the only profitable part of the hotel and management felt money better used elsewhere. I found that very unprofessional. Desk staff very helpful I was part fo larger group and we all were treated very well and given special parking area fro our motorcycles, and asked to use a separate entrance as to not bother other guests - I was fine with that and thought it was very accommodating and thoughtful. I would stay there again with no issues. I found the hotel somewhat difficult to locate as it is nestled between taller buildings and signage was small. It is clearly marked high up on building but not from the direction I came and went from. Friends used the spa/hot tub but said they had to sign a waiver before using - that sounded a little weird, but hey it's DC. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Tysons Corner - McLean Dear Bosleydog of BKIN-X(US): Thank you for taking the time to review our hotel. I was very pleased with your positive comments regarding the staff, location, and the service. Your attention to detail certainly tells us that we can miss things but will use your comments as a way to improve our bed appearance and review with our staff what is not appropriate to discuss. We do have a guest “sign –in” sheet at the pool to ensure our guests are the ones able to use our pool and Jacuzzi. We enjoy Rolling Thunder every year and look forward to your return next year. Sincerely, Trish Drews General Manager
The hotels.com information was not accurate. They did offer free wireless internet. However, the breakfast was limited to two people.Genuine Hotels.com guest review
"Great room, easy access to Washington DC"
We enjoyed our room and the amenities in our room very much. We did not use the restaurants on site, but opted to eat out instead. The staff that we came in contact with was very accommodating.Genuine Hotels.com guest review
It was very satisfied.Genuine Hotels.com guest review
"Very good hotel"
Very goodGenuine Hotels.com guest review
"Always Niced to be Pleasantly Surprised"
Have had mixed luck with Crowne Plaza, hotels but this one was attractive and well located for my purposes. Ease of access and signage to the building could be better but that was only a minor issue and staff were both attentive and well trained.Genuine Hotels.com guest review
staff went out of their wayGenuine Hotels.com guest review
Good service.Genuine Hotels.com guest review
"clean and cheap hotel"
clean and cheap hotel close to downtown and mall. big size pool for family, nice backyard.Genuine Expedia guest review
"jus outside the beltway"
Excellent!Genuine Hotels.com guest review
good to stay here .Unfortunately,we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers.Genuine Expedia guest review
"Nice hotel close to many stores"
Had a good experience at hotel. Clean place, nice sports bar attatched. Easy access to interstate and many attractionsGenuine Expedia guest review
"Good-sized, clean room for 2"
Parking was convenient, hotel staff was young and friendly, and we weren't disturbed on either of our two nights.Genuine Hotels.com guest review
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