Sheraton Silver Spring Hotel - Silver Spring

i WAS PLEASED WITH HOW THE HOTEL TURNED OUT. i USUALLY STAY SOMEWHERE ELSE WHEN i VISIT THE ROCKVILLE AREA. I WILL COME BACK THE NEXT TIME I VISIT THE AREA. THE IMPORTANT PART OF MY STAY HAD TO DO WITH AN EXCEPTIONAL EMPLOYEE OF YOURS AT THE FRONT DESK NAMED DORINDA. I ARRIVED TOO EARLY BUT NEEDED TO CHANGE CLOTHES IMMEDIATELY AND GO 35 MILES TO A MEETING. […] TIME WAS SHORT. DORINDA CALLED HOUSEKEEPING TO GET ME A ROOM AND I WAS ABLE TO CHANGE CLOTHES AND GET TO MY MEETING AHEAD OF TIME. THANK HEAVENS FOR DORINDA. Read more

Genuine Hotels.com guest review

The hotel was fine. At check in i notified the front desk that the room smelled like smoke. I was told that there wer no rooms to switch to so we stayed in the smoke room. A day after check out, i was charged a $250 smoking fee that they refuse to speak to me about because there was no record of me calling the front desk on day 1. Be aware if your room […] smells like smoke, check out rite away or prepare to pay $250 extra Read more

Genuine Hotels.com guest review

Like the location of the hotel. Five-minute drive from downtown Silver Spring with lots of shops and restaurants. Hotel parking is expensive at $14 per night. Rooms were clean, but I thought small for a Sheraton. Beds were very comfortable and bed linen was wonderful. You have to ask for extra towels, but they give them freely. A group of folks decided […] to have a picnic on our floor in front of the elevator, but when the front desk was informed they immediately cleared it out. Crazy but fun weekend. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was excellent, I would have put 5 overall, but was very disappointed that I would be charged for wifi, how ridiculousness is that????

Genuine Hotels.com guest review

Stay here often! Great location, Good hotel, nice rooms, more than once had noisy lobby at night

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Perfect place to stay the night after a concert! The walk back was easy and felt safe, the rooms were super comfy.

Genuine Hotels.com guest review

I was recently at the Sheraton Silver Spring for a sorority conference, and the staff was awesome. The hotel was very clean, and near a lot of restaurants, venues, and sights that were in walking distance! Would definitely stay here again!

Genuine Hotels.com guest review

We have stayed thre many times in thee last year and are very satisfied especially after we were dissatisfied with one of our rooms and they immediately changed the room and brought the key for the new rooms up to us with apologies.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed here because our best friends live in the apartment complex across the street. Good location walking distance to Silver Spring metro. Thinnest walls ever. We heard people every morning getting on the elevator at 6:30am. Room keys never worked. Elevators took forever. Rooms were clean enough. Comfortable bed.

Genuine Hotels.com guest review

Service was very good. They accept pets and i had my dog with me which was the main reason i stayed there. It was clean and close enough to dc to be able to see the sites and the rate i got was great. They do charge for the wireless internet in the room which i refused to pay for but they offer free internet in the lobby only.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wonderful hotel but beware of parking charges. There is free parking behind the hotel in a city lot on nights and weekends. Hotel is beautiful and clean.

Genuine Hotels.com guest review

I was only there one night so I didn't have much interaction, but the desk staff were great. I was supposed to get a King size bed but they gave me two queens, not a big deal so didn't complain. Room was pretty much the cookie cutter standard hotel room. All-in-all I was satisfied.

Genuine Hotels.com guest review

The hotel is conveniently located near Metro red line and many shopping/eating options within a few miles. The shuttle is readily available to take you within a 3 mile radius which covered all of my needs. The staff was very friendly and accomodating.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Was at the hotel on a business trip. It is very functional and well located. Good value for price I paid.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I checked in as (2) adults but was late for meeting friends for dinner so I didnt look at the room. When I returned with a family member late that night, it was a very awkward feeling to see (1) bed. The entire rest of the stay was awesome.

Genuine Hotels.com guest review

Hotel lobby nice but room lacked in amenitis and furnishings compared to other sheratons ive frequented. Staff rude and common area noisy from staff speaking spanish about personal things. Also was charged on my cc a fee and i didnt use internet or anything else in room so was suppose to receive a callback from management and i havent yet. Parking is […] ridiculous (street and garage) and I didnt really get peace and quiet although the sign was visible on my door. I shouldve known when i checked in and the girl was a lil firm w. not giving me any points because i booked thru a 3rd party. Ive always booked this way never had problems before, so needless to say although room size was great, service not at all! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had an excellent stay at the Sheraton Silver Spring. Monica at the Front Desk was Amazing !!! She was extremely helpful and totally knows he meaning of Great Customer Service ! I highly recommend this Hotel and would stay there again !!

Genuine Hotels.com guest review

The staff and workers were all very nice with good eye contact. I was greeted quickly and handled efficiently when I arrived. I was surprised it was not any busier, but this was my first time to DC and did not know the layout or its proximity to local hot spots. I was alarmed at the lack of traffic at the bar in the evening, me being the only one, but […] I got to watch whatever I wanted on the bar TV :-) I asked for a local hot spot for flavor but the female attendant has nothing to offer. The stay was nice, room clean and it looked as if there was a recent upgrade to all decor and amenities. Nice room, comfortable bed, adequate size TV and lots of hangers. Read more

Genuine Hotels.com guest review

Great service and a great hotel just no place to park a moving truck.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

wondrful

Genuine Hotels.com guest review

Really enjoyed the hotel. Staff was very good and location was perfect for what we wanted. 5 minute walk from downtown shops and restaurants and a 7 minute walk to the Metro station. Couldn't have done better for the price and the weekend.

Genuine Hotels.com guest review

The hotel was beautiful. The staff was polite and very helpful. Visited the bar and had a great time. The manager and bartender made great food suggestions. The roasted corn n crab soup was hands down the best I ever had. Enjoyed my stay so much that I plan to have my birthday party there this year. Thanks for a great experience.

Genuine Hotels.com guest review

I was weary of booking this hotel since there were some really bad reviews on hotels.com and tripadvisor.com, but I had a PERFECT stay at this hotel. Staff was friendly, room was immaculate, heat/ac worked well, bed comfy. I wish the room had a microwave and fridge, but I knew it didn't before I got there so I wasn't surprised. A great stay for a great […] price in downtown silver spring. We were there for new years eve and new years and the rate was much lower than I had expected. Book here. I vouch for this one. Read more

Genuine Hotels.com guest review

Great helpful staff!!!

Genuine Hotels.com guest review

The room was very comfortable and clean. We needed a rollaway bed and it came late and with no linens. We did get linens it just took a couple of calls.There was no continental breakfast, newspaper or free wifi. Lovely hotel but no amenities. That is important to most guests.

Genuine Hotels.com guest review

We were only there for a night, but it was a hotel that we would come back too.

Genuine Expedia guest review

Convenient location to Washingotn, DC. Beds are super comfortable. My only issue...no mini fridge in the room.

Genuine Hotels.com guest review

It was good. For that price I expected to have the breakfast included.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great with the exception of not having a fridge or microwave in the rooms. The microwave is located on the 10th floor with a chair sitting in front of it b/c it takes 10minutes or more to warm up food. I also, think when checking in the attendant needs to explain to their customers the locations of all the amenities of the hotel. Everything […] else was GREAT. I definitely would stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very decent hotel in SIlver Spring, MD, better price than other similar hotels in the DOwntown SIlver Spring area, nothing special, but if You are a business traveler as I am, what do You care for more? Good bed and shoer and clean room, that's all what You need.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Was a little worried after reading some reviews, but I was pleasantly surprised. The tv wasn't working in our first room, but they quickly changed us and our second room was clean and comfortable. The beds could be better, but not bad. The staff was friendly and helpful. And we stayed during the weekend which meant the parking lot behind the hotel was […] free, which was a plus. The only drawback was that the toilet in our room kept running every couple minutes. Though I never asked to get it checked out, so I can't complain because I'm sure they would have fixed it or moved us to another room if I had told them. I would definitely stay here again. Read more

Genuine Expedia guest review

Rooms were clean. Shuttle service to DC metro station was excellent. In-Hotel restaurant was a bit pricey, but food was good. Only draw back was the $10 charge for in room Internet. Internet was free only in the lobby.

Genuine Hotels.com guest review

A bit of a walk from the Silver Spring metro, but not bad. Nice during the day, but might be a tad too quiet for females at night, although the pedestrians all seemed safe enough.

Genuine Expedia guest review

I was absolutely shocked at the abysmal state of this hotel. The issues are almost to numerous to list, but lets start with the fact that the air conditioning in our room did not work and it took two days for the people at the front desk to tell us it couldn't be fixed and move us to another room. Or how about when we asked for a romantic restaurant […] suggestion the first place that was mentioned was Red Lobster. And of course I love it when house keeping knocks on the room door, doesn't announce who they are, waits 2 seconds, and then walks in. And finally you could find better food in a garbage can than what they brought us from room service. Read more

Genuine Hotels.com guest review

It was a good stay except for these two items:two days my trash was not emptied in my bathroom and no Internet in the room.

Genuine Hotels.com guest review

Enjoyed it tremendously. Reception staff and concierge were outstanding.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review