"Less than expected"
Our one night at the Ramada was too much. The building itself looks industrial from the exterior. Inside, the decor was dark and uninviting, and everything looked like it could use an update.Genuine Expedia guest review
"The Bushnell Park is Beautiful"
Friendly Hotel Staff. Nice view from my window . Close to Downtown and the ParkGenuine Hotels.com guest review
"Middle of the pack hotel"
Stayed here the night before running the Hartford Marathon. Rooms were clean with all the usual amenities. Staff were friendly and helpful except when it came to requesting a late check-out by only 1 hour. Most downtown hotels in cities hosting marathons wel one all the extra business marathons bring, especially during weekends which are normally quieter […] for this type of hotel, allowing marathoners an extra couple of hours to get back and shower after the race. I asked twice before arriving and was told a flat "No". At check-in I asked again and was told it would be $50 extra. In the end, they renewed my keycard after the normal 12pm checkout time - I was out of there my 12:30 clean and refreshed. Overall a reasonably priced hotel, a short walk (0.5~0.75 miles) from all downtown attractions. Hallway decor could use some updating but rooms, restaurant, and lobby areas were good. Read moreGenuine Hotels.com guest review
We had stayed at this hotel 2 years ago because we were running the Hartford Marathon. We were dissatisfied this year as they made no concessions for the runners. We asked and were given persmission for a late checkout at 2. However, when we returned after the race at 1 we were locked out of our rooms. Once remedied, we checked out at 2 only to find […] that our parking pass ($17) had expired so we had to pay again to get out of the garage. It hadn't been communicated that the 2:00 checkout meant that you had to be out of the parking garage, not just the room. The whole approach was unwelcoming and cheap given that we had spent over $150 for the room and parking. We won't be staying there next year. Read moreGenuine Hotels.com guest review
"Downtown Hartford , right off the highway"
Front desk staff very helpful, pleasant stay. the room was comfortable. I would recommend this hotel and especially booking thru expedia.Genuine Expedia guest review
"Visiting Daughter at Trinity College"
Got this room on one of the Unpublished Hotel promotions and I was pleased with the price. The Ramada is clean, the room was comfortable, the breakfast buffet was good and all the staff was very friendly other than the front desk staff. The front desk wasn't rude, but seemed preoccupied with their own business. The WiFi internet connection was solid. On […] the down side, parking was $17 per day. Also, I wouldn't like to return to this hotel without a GPS in my car. It is downtown, next to a freeway and the streets in the area are tricky to navigate. One odd thing, they told me that I must insert my room key in the elevator to select residential floors, for security. There is a key slot but it wasn't needed for my floor. Read moreGenuine Expedia guest review
The room was well priced for the amenities received. The staff was courteous and professional. The interstate runs fairly close to the hotel, so there is a little noise from that, but not too much.Genuine Expedia guest review
Over all I was very satisfied with the hotel. It had a nice computer room. I did not know they had a shuttle to pick you up at the train or airport till I arrived. When I wanted to use it I found out there is a time it ends for the night which they did not tell me. The restaurant has a menu in the room and outside it that shows breakfasts for $10 making […] you think that is the lowest and only price. Inside I found you can buy individual dishes for much less. Read moreGenuine Hotels.com guest review
"Went for Concert, Awesome Hotel"
The hotel staff was amazing. They were very generous and catered to all our needs, despite being extremely booked for a Zac Brown concert at the Meadows. I was extremely pleased with this hotel.Genuine Hotels.com guest review
"Close to the Comcast Theater"
easy walk to the Comcast Theater. Enjoyed our stay.Genuine Expedia guest review
Clean room, great staff, 10 minutes from the venue.Genuine Expedia guest review
Excelent stay, if we'll be back to this city, this is the hotel.Genuine Expedia guest review
"Walked in and straight out due to terrible smell"
We arrived at hotel, checked in, the lobby and reception area looked fine, We unloaded bags and went to 7th floor, as lift doors opened, a rank smell confronted us, We saw carpets were being cleaned in one room, but the rank odour was overpowering throughout the corridor. On entering our room the smell was equally bad. We immediately reloaded our bags […] into the car, i went to reception, told the staff we would be leaving and not stopping due to the awful smell! The response was Oh! Nothing more. I cant tell you anything else about the hotel, other than the cloying rank smell was so bad, i could not have stayed in the hotel. Read moreGenuine Expedia guest review
"Local to XL Center"
My main purpose was to book a hotel within real time walking distance to the XL Center and this literally was within a 5 minute walk. The last time we were in CT we were booked at the Bradley Hotel and when we drove to the XL Center we either got lost going but more important, got lost going back to the Bradley hotel. This would have been fine IF the […] police at the XL Center could give us directions back but they could not, we were not happy people now getting lost in CT at night. So this time I purpousely book a hotel that I knew I couldn't get lost going to and from. Read moreGenuine Expedia guest review
"Good access to the highway and DT"
Walls are thin, you can hear the neighbour snore. Other than that, great hotel.Genuine Hotels.com guest review
"Decent for the price"
Considering that this cost about half of what other hotels in the area were going for, it's difficult to complain. In general, if they had just cleaned the bathrooms a bit better (e.g. replaced the curtains with mildew) that would have probably removed the smell and made the entire experience significantly better.Genuine Hotels.com guest review
"Friendly, helpful staff made up for hotel conditio"
I stayed here for two nights. The room was adequate. It was not the cleanest feeling room because of the carpet. But, the bed was comfortable and the linens seemed fresh. The shower worked decently. The toilet seemed to have water pressure issues. The room overall seemed old.Genuine Expedia guest review
Great location. Friendly staff. Would have liked a little less expensive parking ( $17 a day).Room was spacious, clean, and comfortable.Genuine Expedia guest review
"Close to comcast"
Nice hotel and rooms. Perfect location if your going to the comcast. There Is a added parking fee with the hotel and since we had 2 vechicles. It brings the price of the hotel up. Also if your driving to the comcast and you don't get back to the hotel till 2. Don't expect to find parking in the gated lot. And asking for help in this issue from the front […] desk was impossible. Not helpful at all!! Read moreGenuine Expedia guest review
"Good Hotel if staying Downtown"
The Hotel was clean and well located if anyone wished to visit the Hartford area. However, the center of downtown is not necessarily within a casual walk. As such I recommend this hotel if you have a car. As for the amenities, it has the usual. Everything was well maintained. Nothing spectacular. Not the kind of hotel you spend any more time in than […] the necessary. Read moreGenuine Hotels.com guest review
"Nice comfortable cosy hotel"
Conveniently located close to the main train station and bus station...Friendly and useful front desk, good break fast selection though it is not included in the room rate and shuttle facility to train and bus station...Genuine Expedia guest review
"Hotel close to concert"
Everyone was very friendly and helpful. We were in a hurry and needed to eat quickly. The waitress was quite accommodating with a this. Staff offered us a free shuttle to the concert which gave us a great sense of relief. Was very pleased with our stay here.Genuine Expedia guest review
"Close to comcast theater"
Stayed here for a concert. The hotel was close to the venue so that you could walk. Less than a mile.Genuine Expedia guest review
"It was ok"
Nothing spectacular. It was a nice comfortable room and I could adjust the air conditioner to my comfort which was good because it was VERY hot. No special amenities to speak of; not even a continental breakfast that I knew of (if they had one, they kept it a secret). I really don't care for hotels that, as soon as you check in, inform you of the $17 […] a night parking fee. They should make a deal with the parking garage and add $8 or so to each room so it is included in the price. It was easy to get to and I could walk to most places in the downtown area so I did not have to use my car too much. A fridge and microwave in each room would be nice (and is becoming standard in most hotels I stay in). They had quite an extensive channel lineup, though I don't recall any premium channels like HBO. In the end I'd say just average. If they want people to give their hotel a higher than average rating then add some perks like I mentioned above. Read moreGenuine Hotels.com guest review
WORST HOTEL IVE EVER STAYED IN...Genuine Hotels.com guest review
"Service warm, room worn"
Really good service, but the room I stayed in needed significant remodeling: torn shower curtain, dirty tub, broken shower head, RGB television, no fridge. The bed was nice, however. The free on-demand shuttle service into and out of town was very convenient too. And free wi-fi was a plus.Genuine Hotels.com guest review
Staff was friendly and helpful; shuttle service was good. Food was good.Genuine Hotels.com guest review
"Its been a while ..."
I have not stayed in a place like this for a while....BF was very limited rooms are very outdated . Staff very friendly and helpfull.Genuine Expedia guest review
The hotel was inviting, the staff was great warm welcoming. Very knowledgeable about the area, Suggested a fabulous place to eat. printed directions to & from. The place was great. Our room was clean, even the tub base was clean. It was mostly quiet. Had a smoking room, something very hard to find. I have always liked Ramada. They have not disappointed […] me yet. I have 7 adult kids with spouses and 18 g-kids. Ramada is home for us. My REDO WAS GRAND. Read moreGenuine Expedia guest review
Staff was very pleasant, room was disappointing, tired, some stains on walls corner on wall in disrepair, basically tired appearanceGenuine Expedia guest review
"Hotels.com should make clear renovations under way"
I hadn't checked reviews, and so hadn't picked up on the renovations. Per other reviews, hotel very limited. Slow wifi, couldn't connect ipad. TV keeps turning off on its own. Supposedly renovations almost over.Genuine Hotels.com guest review
"Close to downtown"
Great location for a decent price.Genuine Hotels.com guest review
"Good to stay at and rest."
The hotel met all my expectations and more since I had read not very good reviews of it beforehand. In any case it is a good place to stay for an accomodation in Hartford.Genuine Expedia guest review
"Good hotel for the money"
This is a nice hotel but the service is not up to par. I got to the hotel with a lot of luggage but I received absolutely no help in carting luggage to the reception or to my room. I had a car and it cost me US$17 a day to park the car.Genuine Expedia guest review
Only negative was no small refrigerator to keep drinks cool in roomGenuine Hotels.com guest review
"Nice hotel in the downtown area"
I particularly appreciated the friendliness and service of the shuttle driver. He was very willing to take us to a couple of places nearby.Genuine Expedia guest review
"Great quality for the price"
Friends and I went to Hartford for a concert down the block and were looking for a reasonably priced hotel that was close to the theater. The Ramada was within walking distance (10-15 minutes) of the theater and also offered a free shuttle. All parts of the hotel that we experienced were clean, and we were greeted by friendly and courteous staff. The […] only thing that would have made it better was if the parking was free. Otherwise, the hotel was everything we were looking for Read moreGenuine Expedia guest review
"Nice, close to univ of st Joseph for graduation"
It was fine, think having to pay to park my car was outrageous, wish they had some type of continental breakfast would be better for the priceGenuine Expedia guest review
"Good location, good value"
Overall nice, clean room, nice staff would stay here again without a second thought. Will agree with others wondering why they seem so slow. They never seemed busy at any point, but again very happy with may stay and will stay againGenuine Expedia guest review
"Very concerned about the cleanliness."
This hotel has very pleasant and accommodating staff but the fact that there was a used female douche in the bedside drawer when I checked in made me uncomfortable for the rest of my stay. I called the front desk and they had someone wearing gloves come in and remove it. He was very apologetic about the situation. The lobby is in decent condition as […] are the hallways and public spaces of the hotel, but my room had peeling wallpaper and broken closet doors. Read moreGenuine Expedia guest review
Not enuff counter space in bathroom, room dark, no views, outdated overall.Genuine Expedia guest review
"a little tricky to find entrance"
The hotel itself was reasonable for my conference that was held there. I had thought about staying off site, but am no glad I didn't. The room was for the most part clean, the tub stopped up and I was ankle deep in water, but in their defense, I forgot to tell them about that...I apologize to the next person who gets that room. Finding the entrance […] was tricky, as the directions on the website say it is right at the end of the exit. True, it is, but the entrance is not and the sign is hidden by trees. Restaurant was decent. Read moreGenuine Hotels.com guest review
"Time for refurbishment"
Everything seemed a little old and used -- cathode ray TV was antique. The worst was the in room HVAC, which made for an unpleasant night's sleep.Genuine Hotels.com guest review
Good for 1 or 2 night stay. Very convient to interstate.Genuine Hotels.com guest review
"Walking distance to XL Center"
Decent enough place to stay overnight after a concert but not too crazy about having to pay $17 to park my car. you would think that the price of the hotel rooms would include that but it doesn't. not much parking either due to the allowed parking of vehicles belonging to people NOT staying at the hotel.Genuine Hotels.com guest review
The location is not within good walking distance to anything unless you like walking across busy streets with no crosswalks. Their was hair in the bathtub and that was the highlight...the food was just okGenuine Hotels.com guest review
"Close to XL Center"
The hotel was exceptional. The restaurant inside did not have enough staff to accommodate the large number of guests as there was a concert at the XL center that night. Guests were left waiting and lost as to what was going on and where to go. The hotel should have realized they were sold out because of the concert and planned staffing accordingly.Genuine Hotels.com guest review
"Was ok, would stay again"
Hotel is very convenient if you are going to an event at the XL Center or any other event in the area. They offer shuttle service, so that is a plus. The room needed to be updated though, but was one of the only hotles that offered a smoking room. I would stay again !Genuine Expedia guest review
"George Strait Weekend !!!!"
Very nice Hotel for the Money ,location was very close to our destination ( XL Center )Genuine Expedia guest review
Stayed for a concert at the XL Center. Hotel was close, clean, and friendly. Breakfast was great! Con - You have to pay for parking which is not noted on ExpediaGenuine Expedia guest review
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