Hotel cleanliness was ver good. Pool was fixed during our stay and that is one of the reasons we picked this hotel. Personal overall was very good.Genuine Hotels.com guest review
"good location not far from downtown but far enough"
only stayed two nights, clean comfortable room. Staff was friendly. continental breakfast had a lot of choices. Resturant and bar attached to lobby, no need to drive if you want a quick meal and a drink before bed.Genuine Hotels.com guest review
"not enough supplies"
The only huge disappointment was that there was only 1 set of towels in the room for the two us to use. I went to the desk to ask for a second set only to be told they were completely out of towels! which I thought was very unclean.Genuine Expedia guest review
"Good for budget-minded traveler/short stay"
The hotel appears to be a mid-renovation state. The common areas were in great need of routine maintenance and cleaning, but my hotel room was very nice - clean, with up-updated furnishings and linens. The complimentary breakfast was ok, but it was served in a room that needed maintenance so that detracted. For my purposes, which was a place to sleep […] for one night, this hotel was just fine and well worth what I paid. Read moreGenuine Expedia guest review
Showed up at 3am Thursday am. Reservation not ready desk clerk confused. Too many people in/out at that hour. Draw your own conclusionGenuine Expedia guest review
"Solid Three Star"
A solid three star hotel. We've stayed many times over the years, including when a Holiday Inn. This year's room had been one which was renovated, including the bath. A fridge and microwave were provided without charge upon request. Breafast adequate but not super. Motel bar OK, had some good local drafts. Did not visit attached sports bar. Exercise […] room had one each tread mill, bike, eliptical plus free weights. Pool closed. Read moreGenuine Hotels.com guest review
"Pool Out of Service?"
I had made a reservation with my son on the way to an event, knowing he would enjoy a place with a pool. Come to find out the pool was out of service. Who services a pool in the middle of the summer? I was very very disappointed and if I had known that, I would have booked elsewhere.Genuine Hotels.com guest review
The pool was closed and that wasn't told when I called to confirm my reservation. When I got there and I checked in and told the staff my kids couldn't wait to swim he still didn't inform me that the pool was closed. That night the floor I was staying on, with my family, smelled of marijuana. When I was checking out I spotted a mouse outside. I would […] not reccommend this hotel to anyone. Read moreGenuine Expedia guest review
"Don't stay here"
I would have given this hotel higher marks but 1) it was really run down and grungy. For example there was threadbare carpet everywhere - the lobby, the elevator, the hallways, the bar and my room. 2) The internet was not high speed as advertised - could not do streaming video. 3) Most importantly, my room smelled really, really musty. So much so when […] I got home the next day my wife could notice the smell on me. Read moreGenuine Expedia guest review
"very disappointing Ramada"
I booked this room because I needed a place to watch the NBA final (go OKC) here is what I got in addition to the television, the carpets in the hall were old and not clean, odor of smoke coming from a non smoking floor, the furniture in the room looked as if it was bought second hand, there was an ugly stain on the floor of the shower.Genuine Expedia guest review
"Rooms nice, outside needs help."
Outside of the hotel looks run down, but the room themselves are updated and nice. The gym leaves a lot to be desires with no TV. But I would stay there again without hesitation.Genuine Expedia guest review
Searched for a hotel with a pool. It was closed for unknown reasons and the check-in person only said "it's been closed for months." He didn't even apologize. The room didn't have the amenity of purchasing a movie.Genuine Expedia guest review
there were missing ceiling tiles in the hallway. The room was missing hanging pictures from the wall witht he hooks still in the wall. Air conditioner was loud. The continental breakfast was a joke. Whoever is in charge of this property does not care about their guests. I would rather sleep in my car.Genuine Expedia guest review
"A great night of sleep"
The hotel gives a sense of being old, but the comfortable bed -- and pillow! -- provides a wonderful night of sleep.Genuine Hotels.com guest review
The lobby and halls smelled like an ash tray. the rooms were small, the ice machine was broken and had been (judging from the mold , dirt and missing parts) for a long time. we were on the top floor and the ceiling of our room had water and mold stains. Never again at RamadaGenuine Expedia guest review
Bathroom could use some repair: broken toilet,water stained walls, cracks in shower. Breakfast was unappetizing, to say the least. Decided against having it. For a quick overnight, this hotel is fine, but anything over 1 night, I'd look elsewhere.Genuine Hotels.com guest review
I found it pleasant. They had live entertainment and a continental breakfast which was a pleasant surprise.Genuine Expedia guest review
Breakfast was a weak affair at best. There was no fruit and it had nothing but food that you cannot eat unless you have no allergies. This repast could be vastly improved by a plate of fresh fruit and an offering of soy or rice milk.Genuine Expedia guest review
"Great price, amenities and friendly concierge"
The room was clean and neat. Good, comfortable mattress and pillows. A fridge and microwave (yaay!) Plenty of fresh towels. The location is convenient, but backs up to the highway. Being unused to the noise of the passing autos, I used earplugs during my sleep. The hallway to my room looked a little forlorn; it could use a carpet cleaning and a fresh […] coat of paint. Of course, the most important thing is the room, and I give it high marks. I will stay here again. Read moreGenuine Hotels.com guest review
"BAD SERVICE AT THE RAMADA @ EAST HARTFORD"
I STAY FOR TWO DAYS AND I HAD METTINGS ALL DAY, WHEN I CAME BACK AT NOON MY ROOM WAS NEVER CLEAN, BED WAS UN DONE, NO CLEAN TOWELS, AFTER I COMPLAINED TO RECEPTION THEY STATED THAT NO ONE WAS AVAILBLE TO CLEAN MY ROOM, ANDTHIS WAS BOTH DAYS.. WHEN I ASKED TO GET MY REFUND FOR BEEN UNSATIFIED WITH THE SERVISE THEY, ALSO STATED THAT SINSE I MADE THE RESERVATION […] WITH EXPEDIA, THAT I WOULD HAVE TO TALK TO THEM Read moreGenuine Expedia guest review
Have stayed at this Hotel multiple times in last several years as it's very convenient to a customer. Glad to see they've turned the corner on most of the remodeling. Rooms were pleasantly cleaner than in past. Would like to see new Desk Chairs as usually have some business to tend to on laptop and spend time at the desk in the room. Some of the fellow […] travelers would like to see some improvements in the exercise/Pool area. i.e.-No lights for after dark usage. Overall, still a satisfactory stay. Read moreGenuine Hotels.com guest review
"Ramada East Hartford"
The rooms were clean and very nicely decorated (and the water pressure in teh shower was great!). Overall, the room was very nice. However, the lobby and hallways were very dated and the elevator was very dirty and smelled terrible!Genuine Expedia guest review
Most comfy bed! Hard to find due to lack of signage. Great for a nightGenuine Expedia guest review
"Horrible place to stayggh"
First off finding this place is difficult......it's a raddison Hotel that has Holiday Inn written on its signage. I stayed because it was one of 3 that had space. Expedia stated it was 8 miles from my work location. It was 22. The hotel was filthy, and my room furniture had white clumpy crud all over it. Rugs were torn and the elevator was cosmetically […] torn apart. WiFi was good and the sheets were clean. Hot water was non existent and the tub wouldn't drain properly. I took a shower with water building up to my ankles. It was over priced because they could get away with it due to limited space in the area. The location seemed ok, I was not concerned for my safety, but I did see questionable people roaming around the lobby from the bar. I was very disappointed but dealt with it because I had to. Read moreGenuine Expedia guest review
I arrived at 3:30pm I was not given a room until after 5pm! After two flights I was def exhausted so I was very disappointed. You would think they would ast least offer a late check out but of course not! I chose this hotel because of the shuttle service to and from the airport, but once my room was paid for in full I was told that the shuttle would […] strictly be for a conference they were having at the time of my stay. The business center(1 pc) was not working. The one good thing about this hotel was that the room was clean and comfortable. But with everything else, I won't return. Read moreGenuine Expedia guest review
room was not ready at check in time did not get in room till 4:00 pm . was not happy with desk staff. had handicap room which nwe did not need , bathroom wasnt clean enough. shower would not stay on bracket had to hold it to shower.Genuine Hotels.com guest review
Our sheets were not clean hair and stains on them, tub had hair on walls and floor also missing parts of the faucet. I booked this hotel because it was three stars but should be a one or two star hotel. Bed was hard, pillows where very small. Dirty and run down! Website says a sofa is in each room and there wasn't one. Also says there is room service […] and no they do t have that! Read moreGenuine Hotels.com guest review
"SHABBY - check back in a year."
First off, I could not find the hotel because there's NO sign! After turning around, I notice that they took the former Holiday Inn sign and turned it backwards in the sign holder and in little words below it said "Welcome to the Ramada Inn". That was my first tip off that this was not going to be good. Inside, the shabbiness showed everywhere. Ratty, […] dated carpets with gum stuck on it in the elevators. Disco carpeting in the halls. I think if they just changed the carpet, it'd make a huge improvement. Then it would not be not so bad and could become a decent basic hotel. But I am shocked that it was allowed to be part of the Ramada franchise in this condition. Read moreGenuine Expedia guest review
"Hotel very poorly maintained"
When I arrived the phone, TV and toilet were not working. Halls and elevator were filthy. One positive was that first night was deducted from bill after I complained about state of room.Genuine Expedia guest review
"Only the facade has been redone"
I picked it because of the pool and continental breakfast. When I saw the pool, there was no way I was going, and the continental breakfast was coffee and mini muffins in the lobby. The hotel looked like it hadn't been repainted since the 70s and the bathtub was clogged. Do yourself a favor, cough up the extra 10 or 20 bucks and go somewhere else, that's […] what I'll do next time. Read moreGenuine Expedia guest review
I was on the first floor and it smelled horrible. I'm not sure what the rest of the hotel smelled like but it was very unclean feeling. Additionally, the sports bar attached to the hotel had poor service poor food quality. Would not recommend staying here unless you have no other options.Genuine Hotels.com guest review
"Ramada Inn At East Hartford"
This hotel was fine but price rate is still high.Genuine Hotels.com guest review
"Ramada in East Hartford, CT"
The room was clean and the bed was very comfortable. When I tried to take a shower the shower faucet fell into the tub with the water running. Maintenance came up right away, but couldn't fix it. When I sat on the toilet seat it came off the toilet. Housekeeping knocked on the door and asked if I wanted the room cleaned. I said yes, but I was going […] to be leaving in a few minutes if she would come back. She said she only had these 2 floors to do and she could go home so I let her in. The only thing she needed to get was a bath mat so she left. When I leaned over the sick to brush my teeth I got what I thought was water on my shirt. It turned out to be bleach and ruined my blouse. I complained to the housekeeping manager and they credited my card for the shirt. I had to move to another room after all that. At least they made the effort to make my stay better. I didn't like that the rooms were not uniform. Some had microwaves, refrigerators and HD tv's. They did move the microwave and refrigerator from my old room to my new one. That was nice. Some of the staff was very friendly. Read moreGenuine Hotels.com guest review
"The Ramada in East Hartford, CT"
Overall the hotel was ok. I wanted a first floor room because I couldn't climb many stairs ( got there just before hurricane Irene hit). They put me on the third floor. I had told them they would be carrying me up the stairs if the elevators didn't work. There was no refrigerator or microwave in my room as was advertised on their web site. They did […] not have a dining room either. They had a few booths in the bar. The room was nice and the mattresses seemed new and very comfortable. The floor was wet in front of the air-conditioner. I guess the condensation drain was plugged. They were willing to move me, but I hated to have to pack up again and move. Read moreGenuine Hotels.com guest review
"Lost and confused"
1st thing about our 2 day stay was we couldn't find the hotel. It used to be a Holiday Inn but is now a Ramada. There was no new sign and when I called the hotel, they said that the Holiday Inn sign was turned around, their sign hadn't arrived yet. They made it seem like I should know this. If you get a room on the highway side, you will hear ir all […] night long. It was about 100 yards from our room. Also on Sunday around 9:00am the fire alarm went off. I guess it was the 5th out of 6 Sunday's the alarm had gone off. All because someone burns their bagel in the toaster at the continental breakfast.Good Luck with this hotel. Cheap but not really worth it Read moreGenuine Expedia guest review
"OK place to stay"
Good place to stay, but definitely require updates to the Gym and Break fast area.Genuine Expedia guest review
omg this was the worse pick. the ceiling was falling down by the elevators and the hallways, They would just leave it there after days of people complaining. they put many guest at risk. the elevators and theh allways had no ventilation. Like i said it was the worse hotel i have ever stayed in. I'm saying this to be malicious but i have to be very honest […] with anyone else who plans on staying there.. Read moreGenuine Hotels.com guest review
"What a mistake"
Ramada didn't have the smoking room I purchased on Expedia, they ended up putting me in a non-smoking handicap room, the halls smelled of mild dew, the ironing board pad was so old it put more wrinkles in my clothes than it took out, the ironing board wouldn't fold back up, the door swing lock didn't line up so it was useles, no coffee in the morning, […] the entire hotel including the room was very humid and even after running the air conditioner all night it remained humid. I will never stay at this hotel. Read moreGenuine Expedia guest review
I booked and unpublished room on expedia to save money and once I purchased it I was informed that it was the Ramada in East Hartford CT. That price for a 3 star hotel was unbelievably low, so I was very skeptical of what the hotel's condition would be like. Well when I arrived I was pleasantly surprised, even though cosmetically the hotel needs work […] done. As you pull up the faded signs still say Holiday Inn on one side, the hallway ceiling on my floor had a hole in it near the elevator, and the elevator was dirty after housekeeping left for the day. But even with all that said I recommend this hotel. Reason being, the front desk workers were very accommodating & pleasant, it was less than 10 minutes from downtown Hartford and located literally right off of a major highway, and because my room was clean and very spacious. It also had a nice desk & couch, a microwave, fridge, and a flat screen tv. Everything in the room was in good condition and in working order so I was very pleased. They also have an attached bar/restaurant that definitely adds to the value. It was full of booth seating, has large flat screen tvs throughout, two pool tables, and I was told that they have a DJ seven days a week. So If location and comfort is more important to you than appearance, then the Ramada in East Hartford is for you. Read moreGenuine Expedia guest review
"Staff had no personality. Fitness room was a sham."
Location was great - literally the first right off the interstate. Right across from Margarita's, so there was a nice restaurant option. The restaurant in the hotel was nice - meal was perfectly cooked and menu selection was adequate. The staff were unpleasant - no personality whatsoever. The fitness room was in shambles. No ventilation, no temperature […] control, it was about 90 degrees. The equipment was dilapidated and basically unusable. When bringing the temperature issue to the front desk person, he said rudely that he could do nothing about it and sighed in disgust that we would even question it. Unbelievable. If I had not prepaid for the hotel, I would not have payed for this particular stay. Avoid this dump. Read moreGenuine Hotels.com guest review
"Bring back Holiday Inn"
We stayed here when it was a Holiday Inn. The pillows were awful. They were midget size and too fluffy. It's hard to use two pillows together when their this fluffy. Were told a continental breakfast was included. We went down early (6:30) and found nothing. Tried to find a hotel staff and nobody was around and you couldn't find a bell or way to reach […] them. Left for breakfast, came back at 7am and there was the breakfast (not impressed)., On the way back breakfast someone threw up in the elevator, told the desk. When we checked out the elevator wasn't cleaned yet. Told the desk again on the way out and they said "oh ya, thanks". It was close to our plans but wouldn't go back until it was renovated. Read moreGenuine Hotels.com guest review
"Where's the sign?"
This hotel was formerly a Holiday Inn that I stayed in quite frequently. It doesn't seem much different now, but I have a few not so pleased with comments. 1. There were no luggage racks to set my suitcase on. 2. There needs to be a trash receptacle in the room and bathroom. 3. Replace the carpet in the elevators...they're filthy! 4. Why no restaurant? […] The former HI had one. Read moreGenuine Hotels.com guest review
"This hotel has no business having a 3 star rating"
There's a dank and empty quality the second you walk into the lobby - as if the place is getting ready to shutter. Nothing has been renovated/updated in 20 years except for the headboards on our beds. Only person working was the front desk guy with limited knowledge about anything (I asked him for a restaurant recommendation and he tells me about Burger […] King). Also, broken remote could not be replaced, no plastic bags for dirty laundry, just 2 paper cups in the room, one tiny little bar of soap for 4 of us. Ceilings throughout were low and dingy. Morning breakfast was in a dumpy small room off to the side that was probably a storage room at some point. We couldn't get out of this place fast enough. Read moreGenuine Expedia guest review
Poor -- front desk staff was cold uncaring rash at timesGenuine Hotels.com guest review
"Great hotel along the highway."
Hotel was rated 3 of 5 by Expedia. Agree totally with that assessment. Very nice room, large bathroom and comfortable bed. Excellent.Genuine Expedia guest review
Sauberes, ruhiges, standardmäßig ausgestattetes Hotel. Durch das kostenlose Frühstück ergibt sich ein gutes Preis-Leistungsverhältnis.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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