Hotel is next to railroad tracks and is pretty old. Hotel has been refurbished but carrying the DoubleTree name the rooms still disappointed. There is another DoubleTree just a mile south.Genuine Hotels.com guest review
nice room for the price, staff was pleasant.Genuine Hotels.com guest review
"Not representative of a Hilton Product"
This hotel obviously needs renovation. The tub was backed up and none of the plugs worked properly and were loose. The front entrance of this hotel was dirty and and unkempt. Near railroad tracks, trains wake you up blaring their horns at least a couple times during the night. On the bright side, breakfast was great. The staff at the hotel and restaurant […] is attentive, polite and professional. I would not recommend this particular Doubletree and wouldn't stay there because of the location. Read moreGenuine Hotels.com guest review
There was a plaza that was a about a 5 minute walk that included restaurants and a Walmart. Complimentary cookies at the hotel were delicious. Great service all around.Genuine Hotels.com guest review
"Perfect for a 3-day weekend!"
The location is convenient to the airport and downtown. The price was excellent considering the quality of the hotel. The entire first floor is under renovation, making it hard to get down that particular hallway. But everything else was great! Most impressive was the staff at this location. The girl who checked us in remembered us and our friends we […] were traveling with the next morning when she saw us at breakfast. The girl who served us breakfast remembered my friend's beverage preference the next morning when we were dining in the hotel again and brought it over without her having to order it. Great service. Read moreGenuine Expedia guest review
ThanksGenuine Hotels.com guest review
"Response to Complaints"
The room that was assigned through a tour booking at the same hotel had a badly stained and dirty carpet. When this was brought to the attention of the hotel staff, they agreed and said it did not comply with their standards of cleanliness and immediately put us in another room with the size of bed requested on the order - previous room had two double […] beds and a king size had been requested. At the end of the tour we stayed at this hotel in the cleaner reassigned room using the hotel.com registration. All the problems were with a room at this hotel booked through the tour company. But expect the problem could occur with a hotels.com assigned room.The hotel did recognize the problem and did effect a correction and the rating is for the second room. Read moreGenuine Hotels.com guest review
"Comfortable & Convenient"
Friendly staff; clean, comfortable, and quiet room. Easy access to freeway. Close to Stapleton and Northfield restaurants/shopping.Genuine Hotels.com guest review
"first time in Denver"
Parking was a problem.Genuine Hotels.com guest review
"Trains during the night - not good."
I asked for a room away from the train tracks. I read a Expedia review telling about them, and was grateful for the info. However, we were given a room overlooking the tracks. It was dark when we first looked out the window and we didn't know or we would have asked for a different room. The knowledge came during the night - not happy.Genuine Expedia guest review
"Great price for good Hotel"
We finally got a room away from the ice & vending machines and the elevator. Then only did we get a quiet nights sleep. The elevator made a horrible noise. Staff was friendly, room comfortable and location is great. For the price we paid I was happy with this hotel.Genuine Hotels.com guest review
There were trains passing by the neighborhood every night and waking up everyone by blowing the wistle for 10-15 minGenuine Hotels.com guest review
My family and I were in Denver for a wedding and when I was looking to make reservations, I always look for good value along with good reviews. I was not disappointed at all and in fact felt that I was in a more expensive hotel. From the moment we checked in to the moment we checked out, there was never a moment of disappointment. The room was very […] clean, comfortable and updated. The beds were a dream as were the pillows. The employees are very friendly, accommodating and helpful. Overall, I would definitely stay here again as well as recommend this to my family and friends if they are ever in the Denver area! Read moreGenuine Expedia guest review
"Teeny weeny barhroom"
My granddaughter had a goodnight at this hotel. The service was good and breakfast was great. The room was updated and although the bathroom was tiny, it was cute and clean. There was some noise from trains but not unbearable. Very likely we will stay again when the pool outside reopens.Genuine Expedia guest review
"Close to airport, with airport shuttle"
Great, for the location of the hotel I was very impressed with the service and how nice the hotel was. I had to extend my checkout time to 2:00 due to a delayed flight. They extended checkout with no extra charge. I also printed my boarding pass using their community printer, and had no problems with that. The price was also great! They don't charge […] for parking so if u take the shuttle to the airport you are welcome to leave your vehicle parked free of charge for up to a week, after a week it's $5. Read moreGenuine Hotels.com guest review
"Handy to airport with shuttle service"
Coffee packets were not refilled. Would be nice to have shuttle to downtown 16th Street. Otherwise, clean and comfortable and relatively quiet. Should have let guests know ahead of time that pool was closed. Exercise room was fine.Genuine Hotels.com guest review
Way over priced for the quality, rooms not clean smells old and dengy! I was there for a business trip, next time I will stay across the street for half the priceGenuine Expedia guest review
Finally a hotel in Denver with solid walls between the rooms. The only time I heard guests in adjoining rooms was when they were being excessively rowdy. I was on the ground floor so could hear people if they were talking in the pool area near my window but other than that it was a very peaceful stay. The room was fine though the bed was a bit soft. […] Good shower, good wi-fi connection, decent food in the restaurant/room service. Excellent service. Read moreGenuine Hotels.com guest review
My coffee maker didn't work because outlites were not working, Lites didn't work for the same reasonGenuine Expedia guest review
It was great except for trouble w/a car in the lot - alarm went off in the middle of the night, of course, but the hotel didn't have license numbers on register! Consider reestablishing car registration policy.Genuine Hotels.com guest review
Older hotel but good value for the money and great service.Genuine Hotels.com guest review
The only problems we saw was with the bathroom. Tub empties too slow and no exhaust fan. Room was very clean. We enjoyed our stay very much. There was a $75.00 fee, but is to be returned to my card.Genuine Hotels.com guest review
"staff is A Plus"
enjoyed my stay alotGenuine Hotels.com guest review
"Surprisingly nice for the price"
Nice hotel. Near the airport so there is lots of in and out 24 hr/day. If that kind of activity bothers you, you would be happier away from the hotel. Good restaurants and shopping nearby and only 10 min from downtown Denver.Genuine Expedia guest review
"5 Star Staff at this Hotel"
The staff at this hotel is Top Notch. Best hotel in the area by far.Genuine Hotels.com guest review
"They get "it"."
The quality of service provided by both hotel management and staff was outstanding to a person. Totally two thumbs up!Genuine Hotels.com guest review
"Second Denver hotel"
The hotel was tricky to find and get to. It is right off a complicated interstate merge. We missed the entrance to the hotel the first time we drove by it and it took us 20 minutes, in rush hour traffic to turn around and find the entry to the hotel. The hotel has a nice bar and bartender but skip the breakfast. The comforter on the bed is green and […] scratchy and there is a train that toots its horn at approximately 5:30 am. Read moreGenuine Hotels.com guest review
When you see complimentary ear plugs it may be a bad sign. The trains (4) seemed close during the night and one would not lay off the horn. Getting to the hotel can be tricky. If you miss the turn it takes you a while to get back. The room was comfortable. The breakfast was good. The bar/lounge was great and served large drink and good food.The airport […] (DEN) shuttle took 30 minutes. We selected this Double Tree location because of the adjacent car rental. It worked for us this time but I doubt we will do it again. Read moreGenuine Hotels.com guest review
The beds were the best. Had a lovely stay, swim in the pool, dinner in the restaurant, coffee from the bar and gracious hospitality all around. Thank you very much!Genuine Hotels.com guest review
Housekeeping was knocking at our door at 8am the day we were leaving! We felt very rushed out of thereach and it was very frustrating since checkout wasn't until 11am.Genuine Hotels.com guest review
"wonderful get away"
After a long day at the denver zoo it was a real treat to get to the doubletree hotel. The staff was so professional and friendly. It only took about 2 minutes to check in and have my room keys. And a delicious warm cookie to boot. Our room was fabulous. cool and inviting. it was like staying in a 5 star spa. our only regret was we didnt book our room […] for a longer stay. we will definately stay again and for a longer time. Thank you Doubletree for making our stay so enjoyable. A 5 rating isn't high enough. Read moreGenuine Expedia guest review
"Reasonable hotel for average price"
The stay was fine, the bathroom didn't have an exhaust fan and had black mold/mildew in corners of acoustic ceiling in bathroom. The hotel had tried to update and class the place up with granite, but the granite installation was terrible and needed about 1/2" caulking around the bathroom vanity which looked really cheesy. The installers also cracked […] the edges of the mirror, which also looked cheesy. Seems like they should have held the contractors responsible for an unacceptable job. The lobby and ball rooms were nice. The neighborhood was marginal. Shopping carts tipped over with trash along the sides of the roads. Panhandlers working the shopping center parking lots. Read moreGenuine Hotels.com guest review
I had a very nice room. There were areas in the bathroom missing tiles and needing maintained, but other than that it was great. Location wasn't horrible, glad I had GPS!Genuine Hotels.com guest review
"Good location for shopping"
The hotel was great however my Expedia reservation & confirmation was for a King room. We checked in and it was sent to the hotel as 2 doubles. They didn't have a room with a king until the next day. I wasn't overly pleased with the Expedia process but the hotel staffed responded quickly to the error and corrected it. Great Staff!!Genuine Expedia guest review
Only stayed one night, but I found the location to be good. Not far away from Coors Field and close to the Zoo. Entry and lobby look as if they have been remodeled recently. Rooms too, but seems like they re-used shower fixtures. No continental breakfast so maybe not a place for families.Genuine Expedia guest review
"restaurant food excellent"
There was extensive mildew and mold in the shower which made us question the overall cleanliness of places that weren't so obvious, i.e. carpet, etc.Genuine Hotels.com guest review
"Train tracks near hotel"
Train whistle breaks the nice atmosphere!Genuine Hotels.com guest review
"charged more than qouted"
When I checked in they charged me more than what I was quoted. When questioned they said that is what we do we charge extra for incidentals, in case you break something. They did not tell me this up front. I did not know until I checked my account later. My issue is that they should have told me up front that they were going to do this. The toilet in […] pur room did not work properly, but they charged me extra in case I broke something. I have a problem with that when there are all ready things broken. Read moreGenuine Hotels.com guest review
Always a good experience with hilton properties. Good service , clean hotel , good wifi. No free breakfast though . 15 minutes from downtown. Right off the expressway.Genuine Hotels.com guest review
I felt as though I have stayed and better hotels with more to offer for much lessGenuine Expedia guest review
"Not like a doubletree"
Hotel needs updating. Lobby was very nice but once you leave the lobby it is like a totally different hotel. Carpet and paint are old and dingy. The room was very small. Adding a few new lamps and vanity is not the way to update. Beds were very comfortable. My husband found bug bait. Overall not like a normal doubletree. For the price I expected mo […] re. Read moreGenuine Hotels.com guest review
"Good... Except for..."
We liked the location and comfort of the room, and the pet-friendliness, BUT... Walking the pet around the grounds you really have to be careful of the amount of trash that is on the grounds and nearby-- where you'll walk. I won't go into specific description, but it's really gross! They just need someone to pick up grounds and it will be much better!! […] (The little plot of grass and the doggie bags behind the hotel are really nice, but you still have to walk around...) Read moreGenuine Hotels.com guest review
"Hard to get to room once in hotel"
Very comfortable bed and clean sheets.Genuine Hotels.com guest review
Air conditioner and refrigerator were very noisy and the room and beds were small. Would not stay in this hotel again.Genuine Hotels.com guest review
The hotel was spotless and the service folks went out of their way to be of help. The area was industrial and would have been hard to find if I didn't know where it was but overall, it was a great value. Recommended highlyGenuine Hotels.com guest review
"Good but they should warn you about the train"
Nice hotel but they should warn guests about the freight trains that roll by in the middle of the night and blow their whistles/horns loud enough to shake the building.Genuine Hotels.com guest review
This is a renovated hotel. Smells, looks, and feels new. Definitely worth the $$$.Genuine Expedia guest review
The Hotel location was great. Close to Shopping and restaurants. The Hotel is located close to the interstate. The surrounding area is a little industrial but the price and stay is comfortable.Genuine Hotels.com guest review
"CONVENIENCE TO AIRPORT"
GREAT HOTEL LOCATIONGenuine Hotels.com guest review
Stayed overnight before leaving for home the next day. All amenities were in good shape. I would stay there again.Genuine Hotels.com guest review
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