Great place and worth it!Genuine Hotels.com guest review
"Great option in Downtown SJC"
A very good hotel in the heart of downtown SJ. Parking is extremely expensive. Overall rooms and bathrooms are nice but the walls are thin and you can hear running water and conversations. Breakfast is included and is decent quality. Excellent service by the hotel employees. The best aspect is that it is walking distance from excellent, cafes, bars […] and restaurants. Read moreGenuine Hotels.com guest review
"In town for hockey"
Great stay, convenient for hockeyGenuine Hotels.com guest review
"Fantastic location. Great breakfast, great service"
Excellent location when attending events at the Convention Center. The breakfast is amazing and the front desk employees were friendly and helpful. I lost my room key and could not get out of the parking garage. I called the front desk and an employee ran out to open the gate for me.Genuine Hotels.com guest review
We went to the Sharks game and it was very convenient , 10 minute walk to the SAP center . The hotel was very clean and nice , we had drinks and food in the lounge before the game and it was just as good . We will definatley be backGenuine Hotels.com guest review
"Good hotel to see a band play in downtown San Jose"
The location of the hotel was ideal for the purpose of our trip: to see a band play at the venue next door. The room was decent and comfortable, and the TV was adequately large. However, the lobby of this hotel was pretty Spartan. It could use a make-over.Genuine Hotels.com guest review
This was a great deal.The Hotel was outstanding. The room was very large with enough space for my nine year old to move around. The location is unbelievable you have a very short walk to all the downtown attractions and a ten minute drive to Winchester Mystery House and Santana Row. The free breakfast was bountiful and of good variety and quality. The […] best thing was the outstanding service. The staff was very friendly and go out of their way to help you. I found a new home in San Jose. Read moreGenuine Hotels.com guest review
"Great stay near the heart of downtown"
We stayed here for New Years and it was a great. The staff was very friendly and helpful. The room was quite large and quiet and bed was very comfortable. The bathroom looked to be updated and had no problems. Parking was a bit pricey but we were able to park there all day affet checkout which was a plus. Very close to the shops and restaurants downtown. […] Will stay here again. Read moreGenuine Hotels.com guest review
"new and clean"
Great stay right next to the City National. Quiet (for downtown standards) if you stay on the side away from the street. Great breakfast!Genuine Hotels.com guest review
"We didn't stay here"
We didn't stay here. Although I wish we had. We stayed at the Arena Hotel. It was run-down and not a pleasant place to stay.Genuine Hotels.com guest review
Everything was great. The staff was friendly and helpful, the location is great, very easy to get to, clean room. No complaints at all.Genuine Hotels.com guest review
"We will go back again"
comfortable bed, clean room. The shower access was not well planedGenuine Hotels.com guest review
Everything going well except the bath tub drainage not run smoothly. After I clean the drain hole still not improve much. As my personal experience, filter of AC and the drainage of tub are the two common spot with problem but cleaner easy to ignore it.Genuine Hotels.com guest review
"Good place to get away"
Booked a room for my husband and I. The rooms are very nice, service is great. Only downside to it is that you have to pay to park since the hotel is downtown. 23 dollars to use the parking facility.. Other than that everything is great, a lot of restaurants within walking distance.Genuine Hotels.com guest review
"Great room staff"
Room staff were very courteous and attentive. Extra tea bags were provided each day as they noticed how fast I was going through them. I thought it was observant and thoughtful.Genuine Hotels.com guest review
"Clean, Hi-Tech, Spacious"
Hotel exceeded my expectations. It was clean, spacious and service was great. I even felt worth it to spend an extra night. Plenty of power plugs. WiFi was super fast. Bathroom was larger than my home bathroom.Genuine Hotels.com guest review
"Book it :)"
Was a nice stay, Clean, Modern, Recommended to all.Genuine Hotels.com guest review
It was great right in heart of down town San Jose. Staff was very courteous & friendly. Room was very spacious & clean! Loved it!Genuine Hotels.com guest review
Pro: It was walking distance to SAP center for the concert we came to see. con:Charge for parking at hotel was a surprise.Genuine Hotels.com guest review
Everything was great. Room clean, spacious, and comfortable. Everything very convenient. Complementary breakfast was fantastic. Far better than other places I've stayed at in San Jose at anywhere near the price paid through hotels.com.Genuine Hotels.com guest review
"Convenient location right downtown."
Very convenient location. Downtown San Jose is beautiful. Checked in about 9:30 pm. Nobody was at the front desk, which is next to the restaurant, and I thought the front desk was the cashier station for the restaurant. Doesn't look like a hotel front desk. I wandered a bit, then started over. The guy who arrived at the desk was very nice and efficient. […] As often happens to me, I got a room right next to the elevator. Not acceptable. Returned to desk and another guy gave me a different room. Room was fine, bed was comfortable. However, the bathtub drain was clogged so that a shower in the morning resulted in four inches of backed up water. I really hate standing in dirty, soapy water that is supposed to drain. If I were going to be there more than one night, I would have insisted on another room. I guess the Hyatt is fine, nothing out of the ordinary one way or another except the free breakfast is unusual and it was good. Read moreGenuine Expedia guest review
Was there for the weekend and it was a good spot to stay, we walk downtown no need for cabs. Close to everything, real nice place to stayGenuine Hotels.com guest review
This is a very good hotel. When i arrived the room was more than i expected. It was quiet and i felt very comfortable. The only downside is theres no Vending machiene that carries lottle snacks by te elevator. You have to go back down to the lobby and buy the snacks. Also even when i checked out the frot desk lady let me and my friend back into the […] hotel b/c he had misplaced hos phone. Very friendly environment. If youre going to an even at the San Jose Civic Center, this is the best hotel to stay at. I will be back. This hotel is great. Read moreGenuine Hotels.com guest review
Had some issues with checking in. Hotels.com cancelled my reservation because i did bot check in on the first day but it was quickly resolved. Hotel staff was very friendly and accomidating and quickly made a room available for us. Great service. Great stayGenuine Hotels.com guest review
"San Jose Visit"
Very friendly and accommodating staff. Breakfast bar food was good and a nice variety (both hot and cold selections to choose from). Room air conditioner didn't seem to cool as cold as we wanted (yes, temperature can be digitally adjusted to preference) and it was a tad noisy. Close to the airport so we did hear the planes pass overhead occasionally. […] This isn't meant to be a negative review because overall the hotel/staff met our needs; it is a very clean hotel and staff very attentive; and the Hotels.com price was great. Would I stay there again? Yes! Read moreGenuine Hotels.com guest review
"Great location - walking distance to many places"
This hotel was great. I was in town to run a half marathon, and the location was perfect for easy access to the start line. It was also close enough to walk to many food and town destinations, and the neighborhood was quiet and easy to navigate. The hotel room was very spacious and the bed was super comfy. The only downside was our cable kept going […] in and out. I would definitely recommend this hotel to friends. Read moreGenuine Hotels.com guest review
This place was great! It was close to the Expo/Convention center ( across the street) and a lot of restaurant options were within walking distance! Staff was always very friendly too!Genuine Hotels.com guest review
"Location, location, location"
Love the location! So close to everything we wanted to do.Genuine Hotels.com guest review
Courteous staff, comfortable and clean room, reasonably priced. I was in San Jose for the Rock n Roll 1/2 Marathon and this hotel is close to great dining options for pre-race carbo-loading, only about a block to the start line and provided breakfast early to accomodate race participants. Nice touch!! :)Genuine Hotels.com guest review
Nick and Mostafa were the best bartenders ever. Service was excellent. Location was perfect if you want to b in downtown San Jose and want to catch a 49ers game without dealing with all the hassle of parking. Overall very pleased. Would recommend to anyone wanting to stay in the San Jose downtown area.Genuine Hotels.com guest review
"Excellent Service and Location"
This was the perfect place to stay for our show at the City National Civic. For a fee, parking was taken care of at the hotel so we could walk next door to the venue, essentially killing two birds with one stone. There was a 24 hour kitchen in the hotel so that we could order food when we returned from the show, and staff on site was consistently pleasant. […] For the price, especially compared to similar accommodations in the area, this was an excellent experience! Read moreGenuine Expedia guest review
"Perfect location for the rock n roll half marathon"
Staff was friendly. Location is great, in downtown. Close to the SAP center and a bunch of bars and restaurants. Had a good stay. Room was a little bit dusty which aggravated my allergies a bit. Definitely would recommend it.Genuine Expedia guest review
"Great location in downtown San Jose"
This hotel is centrally located in downtown San Jose. Easy walk to restaurants, museums, and SAP Center. Breakfast is good, staff is great, and there is a bar on site. Room was quite and bed was comfy.Genuine Expedia guest review
"Great location, quite bar, beautiful room!"
We were only in town for one night and loved this Hotel. great location, safe parking and a beautiful room. Maid even let us stay an extra hour as we were waiting for a funeral to start early afternoon.......Loved it! Nice big brakfast as well, with great choices!Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
I'm giving 3cause when we arrive they gave us a room that it was Dirty!!!! Toilet with excrement (YUCK) Towels all over the place.but thats not all they send us to a second room which was exactly in the same condition :(( we went WHAT,!!????? Are u serious? So gave us a 3rd one that finally was CLEAN!! What a nightmare,next morning person in front desk […] take off the charge 4our little dog DITO for all the trouble that we went trough,that we appreciate...... Read moreGenuine Hotels.com guest review
"Nice, but not worth the price"
The room was nice, but not a whole lot better than less expensive rooms we have stayed in. The water was really soft, so it was hard to wash the soap off. The toilet had to be jiggled to stop it from running. (I am assuming they fixed it after we told them about it.) The staff was really nice, friendly, and knowledgeable. The free buffet was very good, […] but not fabulous. We chose this place because it had a convenient location. We were going to the theatre, which was right across the street. That was really great. There were a variety of restaurants within walking distance. We would stay here again if we were going to that theatre. Read moreGenuine Expedia guest review
This hotel is really nice great location in walking distance to everything. Very friendly staff. Breakfast could if been better. only bad thing I have to say is that the refrigerator in our room did not work and one if the throw pillows on the couch had a stain. I will stay here againGenuine Hotels.com guest review
"God location to Convention Center and to Downtown"
Very pleasant and low key. Breakfast was outstanding with lots of healthy choices. Hotel was compact but sufficient.Genuine Expedia guest review
"Great spot for a comfortable night with the family"
The pull-out couch was great for our son, and the bed was super comfortable for us.Genuine Hotels.com guest review
"Nice place in downtown San Jose"
Very nice hotel - efficient and friendly staff, wonderful location and good options for food and drink.Genuine Hotels.com guest review
"Very clean and nice location !!!"
I love it for overall !! Breakfast is beyond my expecation !! Just one thing I want complain that is internet. Super slow!!!!!Genuine Hotels.com guest review
Very noisy air conditioning system. Difficult to sleep or hear television with the noise coming from the air conditioning unitGenuine Hotels.com guest review
"Easy to get to-close to downtown"
My self and my guest really enjoyed our overnight stay at they Hyatt Place. The room was more than comfortable. We had a beautiful view. Justin, at the front desk, was very helpful with recommendations for our late night dinner. He was also very helpful clearing up any confusion about our check in. I would gladly stay at the Hyatt again and/or recommend […] it to a friend. Read moreGenuine Hotels.com guest review
The hotel staff was very accommodating and friendly.Genuine Expedia guest review
Nice 2 night stay. Not exactly what I expected for a Hyatt . Rooms were a little outdated. Air conditioner was ver load. Breakfast was great.Genuine Expedia guest review
"Great experience! will definitely stay at this ho"
After researching every hotel in the area that was in our budget, we ended up booking here because of the other great reviews. And we were so glad we did!! We were greeted with a smile at front desk. The young man was very helpful and told us where there was a good place to eat. When he found out it was our 35 wedding anniversary he comped the $22 a […] night parking fee (we were only there one night) The room had a king bed with a sofabed. It was very spacious. The free breakfast was adequate and a nice benefit. Only had two complaints....#1 room was on the street side where the train runs and it was a bit noisy, we'll request a non street side next time. #2 the bathroom door was a heavy sliding wood door that squeaked loudly whenever you closed it, & it was out of date. Other than those minor complaints we look forward to staying at the Hyatt place San Jose again. Read moreGenuine Hotels.com guest review
I really enjoyed it. It was so elegant and I am definitely going to recommend it to my friends.Genuine Hotels.com guest review
"Close to sights,easy access to light rail"
Everything was great except for the noise air condition makes when turning on,little rattlingGenuine Hotels.com guest review
We did an overnight stay. Everything was great. Price was a little on the high side of what we are use to, but definitely worth it.Genuine Hotels.com guest review
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