All hotels in San Jose, California, United States of America
1 room, 2 adults
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282 Almaden Blvd, San Jose, CA, 95113, United States of America, ‏‎866-539-8122
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4.2 / 5Excellent

Score breakdown (from 448 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Good stay for conference need some update"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Great staff, good service ; no shuttle from and to airport ;2 out 3 elevators were not working, air conditioner is in the room, super noisy and not cooling fast.
Genuine Hotels.com guest review
4 night business trip Jun 7, 2015
A Traveler
US
2.0 / 5Fair
"SO-SO"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
This hotel is not worth the money we pay. The WiFi always had a problem and its slow. The night I checked in WiFi wasnt connecting and I had to be on call with their tech team at 1AM, I would have let it go, but these issues are not upto the standard of a 3 or 4 star Hotel. Please find a better place to live if you can pay $300 for night in Downtown. Haytt is definitely not worth it.
Genuine Hotels.com guest review
3 night business trip May 29, 2015
Rahul
US
5.0 / 5Outstanding
"perfect getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great bed, room was nice and large perfect location -- close to many downtown restaurants and venues breakfast was nice
Genuine Hotels.com guest review
3 night trip May 28, 2015
Deborah
US
3.0 / 5Good
"Second Time not so charming"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This was our second stay there. I did forget how noisy it was, especially considering the type of conference across the street. Did not get much sleep, but the hotel staff was very accommodating to my requests. I would stay there again, however, I would first research area activities before booking. Elevators were not working in a timely manner.
Genuine Hotels.com guest review
1 night business trip May 22, 2015
A Traveler
US
2.0 / 5Fair
"disappointing experience"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was definitely understaffed. The employees were trying to be helpful but were a bit overwhelmed. It took a long time to check in. The free wifi was extremely slow. I got stuck in the parking lot because my access card didn't work. I waited almost ten minutes for someone to help me. He wasn't very remorseful.
Genuine Hotels.com guest review
2 night trip May 15, 2015
Christian
US
5.0 / 5Outstanding
"Amazing Room, Can't Wait Till Our Nest Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed downtown for a Friday night concert. The room was a 10-15 minute walk to the even and walking distance from a few bars and diners for after the show. Room was amazing. We both wanted to stay one more night.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"The hotel is awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel. It is right in city center so you can walk to everything. We had some of the best dinners while we stayed there. Try Vino Vino of you stay. The hotel staff was super friendly and the breakfast is great the next morning. The rooms are definitely over sized which is nice. We will definitely stay again.
Genuine Hotels.com guest review
4 night business trip Apr 27, 2015
Jessica
US
1.0 / 5Poor
"Shower in your own dirty, soapy water!!!!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
I would have given this stay a better rating, had the shower worked properly and the fact that only ONE person was able to shower because the water backed up so much that it took 30 mins. to get it to drain and I had to get back in to rinse. Also, we woke up to breakfast, but the food was cold, and the donuts and pastries were STALE. How terrible to pay so much money and have such a horrible experience. I told the front desk and they gave me a free night of parking. REALLY $24??? That is what your reputation is worth??? I have always stayed at the HYATT but believe me, this is and was so insulting, that I will NOT EVER STAY AGAIN!!!!!!
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Lissa
US
5.0 / 5Outstanding
"Forum"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was there to attend Landmark's Forum. Very convenient with great free breakfasts.
Genuine Hotels.com guest review
2 night business trip Apr 24, 2015
Theodore
US
5.0 / 5Outstanding
"Room and Breakfast!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk in person was awesome although when I called I was on hold for over 20 minutes and ended up hanging up. The hotel was immaculate and the rooms were some of the best we have ever stayed in. The beds were very comfortable. The breakfast was absolutely incredible and far more options and quality than we would have ever expected
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
David
US
5.0 / 5Outstanding
"Convenient location. Quiet stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will stay here again. Walking distance to major locations in downtown San Jose. Good breakfast and friendly staff.
Genuine Hotels.com guest review
2 night trip with friends Apr 18, 2015
A Traveler
US
4.0 / 5Excellent
"San Jose"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pricey for what I needed but not many choices in San Jose. Clean facility
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
stephen
US
4.0 / 5Excellent
"Very comfortable and hotel staff was very friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a pleasure staying close to everything for our conference.
Genuine Hotels.com guest review
3 night business trip Apr 8, 2015
Tricia
US
5.0 / 5Outstanding
"Had a blast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time at the Hyatt. The rooms were clean and comfortable, the restaurant had good food, the free breakfast was really great! The staff were really friendly, Nick especially helped make our trip great!
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
Becci
US
4.0 / 5Excellent
"Annoyed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was pretty nice as well as the breakfast, but we kept having issues with our room keys. I can't tell you how many times we were locked out! Very annoying!!
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
Vanessa
US
3.0 / 5Good
"Room was to small for the amount if money i payed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Room was tiny parking was horrid and i didnt stay a second night but still had to pay
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"A very happy overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed overnight for an early Sunday morning dance competition. The hotel staff was friendly and helpful. The room was clean and comfortable. The free breakfast was perhaps the best we've had for a while.
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, nice, and quiet for downtown. Great breakfast!
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Centrally located hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Needed to stay centrally located in San Jose. Hotel is close to freeway so access to San Francisco is convenient. The hotel staff are awesome. They are friendly and make sure you are being taken care of. There is breakfast every morning. Would definitely recommend.
Genuine Expedia guest review
Other trip Mar 26, 2015
J. B.
US
2.0 / 5Fair
"No"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Our stay was average, however way too expensive. I truly would not stay here again I don't believe the price was worth it.
Genuine Hotels.com guest review
2 night trip with friends Feb 26, 2015
Kira
US
4.0 / 5Excellent
"Worth it and was close to where I was going."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was overall great. Was very close to where I was going. Staff was great. Expect to pay for parking (the whole area charges). The free breakfast was a 4 out of 10 (coffee bumped up my score). Either walls were a bit thin, or voices traveled through exhaust vents, but conversations could be heard next door. Other than that, my stay was very good. I would stay here again if I were coming to the area.
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"In town for a local event"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Comfy room. Very close to the Center for Performing Arts. Breakfast was included and it was decent.
Genuine Hotels.com guest review
1 night business trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel but Front desk needs improvement"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Hyatt and room was quite nice. It was also in a good location in downtown San Jose. It was very convenient. However, the service was very disappointing. Extremely slow check-in and the charged me for 5 rooms instead of 3 because they didnt see room #2 & #3.
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
Scott
US
4.0 / 5Excellent
"Concert Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed at hotel due to concert at SAP Center. Had daughter and a friend. Breakfast very good. Only issue was paying $24 for garage access. I think that the parking should be free especially when paying $185.00+ for room.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Lindsey
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room is so dust and very noisy 。The room cleaning service was not so good。
Genuine Expedia guest review
Other trip Feb 23, 2015
Happy Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was good, room was good, good was good. All good! I'll stay again
Genuine Expedia guest review
Other trip Feb 22, 2015
phil
US
5.0 / 5Outstanding
"Awesomeness"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place and worth it!
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
"Great option in Downtown SJC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very good hotel in the heart of downtown SJ. Parking is extremely expensive. Overall rooms and bathrooms are nice but the walls are thin and you can hear running water and conversations. Breakfast is included and is decent quality. Excellent service by the hotel employees. The best aspect is that it is walking distance from excellent, cafes, bars and restaurants.
Genuine Hotels.com guest review
2 night business trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"In town for hockey"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay, convenient for hockey
Genuine Hotels.com guest review
2 night family trip Jan 18, 2015
Reto
US
5.0 / 5Outstanding
"Friendly hotel staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff, clean rooms, and free breakfast with lots of choices
Genuine Expedia guest review
Other trip Jan 21, 2015
Alaycia
US
5.0 / 5Outstanding
"Fantastic location. Great breakfast, great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location when attending events at the Convention Center. The breakfast is amazing and the front desk employees were friendly and helpful. I lost my room key and could not get out of the parking garage. I called the front desk and an employee ran out to open the gate for me.
Genuine Hotels.com guest review
2 night business trip Jan 16, 2015
Kellie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great experience. Hotel staff were very helpful and pleasant.
Genuine Expedia guest review
Other trip Jan 19, 2015
cathy
US
4.0 / 5Excellent
"Nice Hotel Friendly Staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I only gave this hotel 4 out of 5 stars for two reasons. When we walked to our room their was an empty martini glass sitting outside of our door. This only bugged me because it made me doubt the cleanliness of the room. The second issue was that the top lid for the toilet was already broken and I had to make sure the hotel staff knew this so I wouldn't be charged for any damages. Other than that, the staff was extremly friendly and helpful. The room was very clean dispite my initial worries. We stayed in a king room with a sofa sleeper. The layout of the room was nice and the room was modern and spacious. Great shower, bathroom, TV ect. Another plus was that checkout wasn't until noon. After a long night out on the town we were able to get some much needed rest and check out at our convenience. The location was great and we took $5.00 uber rides wherever we wanted to go in the downtown area.
Genuine Expedia guest review
Other trip Jan 13, 2015
Ryan
US
5.0 / 5Outstanding
"Sharks bound"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went to the Sharks game and it was very convenient , 10 minute walk to the SAP center . The hotel was very clean and nice , we had drinks and food in the lounge before the game and it was just as good . We will definatley be back
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
3.0 / 5Good
"Good hotel to see a band play in downtown San Jose"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location of the hotel was ideal for the purpose of our trip: to see a band play at the venue next door. The room was decent and comfortable, and the TV was adequately large. However, the lobby of this hotel was pretty Spartan. It could use a make-over.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"GREAT DEAL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great deal.The Hotel was outstanding. The room was very large with enough space for my nine year old to move around. The location is unbelievable you have a very short walk to all the downtown attractions and a ten minute drive to Winchester Mystery House and Santana Row. The free breakfast was bountiful and of good variety and quality. The best thing was the outstanding service. The staff was very friendly and go out of their way to help you. I found a new home in San Jose.
Genuine Hotels.com guest review
4 night family trip Dec 26, 2014
Steven
US
5.0 / 5Outstanding
"Great stay near the heart of downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed here for New Years and it was a great. The staff was very friendly and helpful. The room was quite large and quiet and bed was very comfortable. The bathroom looked to be updated and had no problems. Parking was a bit pricey but we were able to park there all day affet checkout which was a plus. Very close to the shops and restaurants downtown. Will stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Derek
US
5.0 / 5Outstanding
"new and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay right next to the City National. Quiet (for downtown standards) if you stay on the side away from the street. Great breakfast!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
3.0 / 5Good
"We didn't stay here"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We didn't stay here. Although I wish we had. We stayed at the Arena Hotel. It was run-down and not a pleasant place to stay.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Michele
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great. The staff was friendly and helpful, the location is great, very easy to get to, clean room. No complaints at all.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Noel
US
5.0 / 5Outstanding
"We will go back again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
comfortable bed, clean room. The shower access was not well planed
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Saeid
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It's nice hotel but you can't open the door to get in they need to fix the problem
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Location and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Location to Downtown San Jose was great. Staff was extremely friendly and helpful.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Neil"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Everything going well except the bath tub drainage not run smoothly. After I clean the drain hole still not improve much. As my personal experience, filter of AC and the drainage of tub are the two common spot with problem but cleaner easy to ignore it.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
kun chi
US
5.0 / 5Outstanding
"Good place to get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked a room for my husband and I. The rooms are very nice, service is great. Only downside to it is that you have to pay to park since the hotel is downtown. 23 dollars to use the parking facility.. Other than that everything is great, a lot of restaurants within walking distance.
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
Miriam
US
5.0 / 5Outstanding
"Great room staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room staff were very courteous and attentive. Extra tea bags were provided each day as they noticed how fast I was going through them. I thought it was observant and thoughtful.
Genuine Hotels.com guest review
4 night business trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful lobby. Staff greeted us by name. Made us feel great! Had a late check out, staff was very accomidating. Parking expensive but there are other options if necessary.
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, Hi-Tech, Spacious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel exceeded my expectations. It was clean, spacious and service was great. I even felt worth it to spend an extra night. Plenty of power plugs. WiFi was super fast. Bathroom was larger than my home bathroom.
Genuine Hotels.com guest review
2 night trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Book it :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a nice stay, Clean, Modern, Recommended to all.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel has a subtle and comfortable decor, but it is mainly catering to business professionals in my opinion.
Genuine Expedia guest review
Other trip Dec 9, 2014
Traveller
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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