Excruciatingly slow elevators and no internal stairs as an option. (The stairs are located outside of the building if that makes any sense.) The shower head is old, but the water is super soft.Genuine Expedia guest review
"Outstanding downtown home base"
The staff is exceptionally friendly and helpful, and you can't beat the location. The hotel is right across the street from the convention center and an easy walk to fine restaurants. The free breakfast is the best of its kind -- absolutely first rate. We'd definitely stay here again.Genuine Expedia guest review
Great location near SJ Convention Center. Good sized-room with a couch, which was nice. Drawback was room was VERY noisy between the airport, the street trolley & the ice machine!Genuine Expedia guest review
"Downtown SJ Awesome Spot!"
Great well appointed hotel across the street from the convention center. Comfy beds, nice interior and modern decor, super friendly staff. Breakfast is included but unfortunately I was unable to try it since my seminar started super early. Nice partition in the room with a couch and an area to chill. Also walking distance to great restaurants and if […] you're up late there's a spot down the street that serves food until 3am. I would highly recommend and will be back next time in the SJ area. Read moreGenuine Expedia guest review
"Great personal service, fantastic breakfast"
Definitely recommend. Great complimentary breakfast, elegant lounges, clean, comfortable modern room. Extremely helpful and friendly staff.Genuine Expedia guest review
"Great place to stay"
Stayed here for a couple of nights to pick up our daughter from college. The beds are heaven sent...very comfortable. Many restaurant choices within an easy walk. Staff was great. There was a concert one night, left no parking. One of the staff moved his car so we could park. We will stay here again when we bring her back.Genuine Hotels.com guest review
"location was great"
stay was great but parking was full due to dance at convention. parking should only be for guestsGenuine Expedia guest review
"Fantastic Free Breakfast and Wifi"
The hotel was very comfortable and is only a few blocks away from the downtown area with many restaurants. I felt the hotel and its free inclusions were a fantastic value. I will certainly stay here again.Genuine Hotels.com guest review
"Convenient, nice hotel but a little noisy"
Hyatt Place is a good property with great service and an awesome breakfast. I thought it was cool that to get a $5 food credit for everyday I didn't want my room cleaned. The property is in a great location for the San Jose convention center (across the street). The downside is my room 402 faces the street which has street car tracks which run during […] the day including early morning. The noise didn't bother me during the night but it was noisy in the morning. Read moreGenuine Hotels.com guest review
"It's A great place to stay but...."
Some of the staff I felt could have been a bit more friendly. The night we stayed the Host was very friendly and courteous, but the morning we checked out another Host seemed like he had a chip on his shoulder or we were just part of an assembly line of guests he didn't care to put effort into. The Hotel is very clean, I loved the sofa and divider in […] the rooms as well. No shortage of outlets for all electronic devices and a nice mini fridge and huge TV with a great selection of channels. Overall I would stay there again and have decided to book my next event with Hyatt in San Jose. I just hope I don't have another Host like the one I experienced leaving the Hotel. Read moreGenuine Hotels.com guest review
"Close to all the wedding events"
I loved the room but the parking was crazy... And very expensive .. The breakfast in the morning was very good:-) I'm a caterer and they did an excellant job :-)Genuine Hotels.com guest review
"Couldn't sleep because of the outside noise!"
No worth the price. I rate this hotel as two stars at the most!Genuine Expedia guest review
Good location, friendly staff, parking not include and expensive.Genuine Expedia guest review
I must say I LOVE this hotel even though it was for one night's stay. VERY comfortable bed, comfortable couch/living space area, bathroom was very well maintained and one of the very FEW hotels that offer breakfast at 6:00 am compared to other hotels at 6:30 am. Just be prepared for the $22.00 parking fee every night of your stay. I'd say its worth […] it for all amenities that the hotel offers. Read moreGenuine Hotels.com guest review
"good location and very nice staff"
I loved the stay at Hyatt place I would recommend it to others and I will be coming back.Genuine Hotels.com guest review
I enjoyed it. I thought the breakfast could be a little better.Genuine Hotels.com guest review
"Good stay but a bit noisy"
The hotel was great and in a great location. The only thing that bothered me a bit was the constant planes flying over and the VTA train seemed to run pretty late. In fact, I'm not sure the VTA train ever stopped. The location of the hotel was central to most downtown locations and you have a great selection of restaurants available.Genuine Hotels.com guest review
"A little loud, pleasant in every other aspect."
Toilet flushes here are like rocket ships. Should your neighbor need to use the potty after midnight, you'll know. You'll also become acutely aware of the SJC red eye flights. Otherwise, the hotel and staff make the extra effort to make this place as pleasant as possible. Overall, a great deal.Genuine Hotels.com guest review
"Good, affordable option"
Comfortable, clean with prompt and friendly service. There isn't much convenience right around the hotel (you have to walk at least 5 blocks to hit a gas station or Walgreens) beyond other hotels, but it's certainly very walkable to bars and restaurants near San Pedro Square and such. The walls are slightly thin and you can hear the tram bells here […] and again, but overall it was a good experience as expected from a Hyatt Place. The a/c unit had to be turned off as it was very loud and rattly; we didn't end up needing it during this spring trip however. Breakfast service is 3* quality, good coffee with your normal egg / bagel / cereal / fruit options. Read moreGenuine Hotels.com guest review
"This place is great"
I like this hotel. It's reasonably priced. Rooms are nice and the staff is great! It's close by to a lot of restaurants and bakeries. There is even the greatest local coffee place called Philz, which is only 2.5 blocks away.Genuine Expedia guest review
"Great service, great location, clean rooms"
My stay at this hotel was overall really great and I plan on staying here everytime I visit(which will be often)! When I first arrived I was early and wanted a top floor for the view and the staff were so great at accommodating me! They were so helpful and really very nice. They gave me great suggestions for places to eat, and visit, as well as entertainment. […] My room was clean and modern and I didn't have any problems with housekeeping my whole stay( I stayed five days). I cant comment on the breakfast because I didn't wake up early enough to try it( what can I say I was on vacation) but the selection of drinks/snacks is great for picking up a little something on the go! The only negatives I have to say is there was some construction happening one day but it only lasted a few hours during the day( it didn't really bother me) and the room service isn't actually 24 hours. Also to comment on the planes going by, this might bother some people but I live close to an airport at home, so this was actually a comfort for me :) Read moreGenuine Hotels.com guest review
"ver business friendly"
Very nice hotel with very courteous people. Would stay there when in areaGenuine Hotels.com guest review
"went to the sharks game."
My son and I had nice time at the Hyatt.Thank you.Genuine Hotels.com guest review
"Good not great."
I was disappointed there was no pool or hot tub, also we had a hard time finding parking because it was a shared garage. Rooms and overall hotel very well kept and nice, service was great.Genuine Hotels.com guest review
"Worst Hotel Ever"
I am 60 years hotel with the fortunate experience of traveling and being guest of different hotels around the globe. I have never being in a hotel with such awful breakfast quality considering the amount being charged for the room. Amenities of poor quality that you can ever encounter. I just stop writing because I do not want to feel more depress than […] I am already are. Read moreGenuine Expedia guest review
"Not for me"
The room we booked was supposed to be a king room with couch we were given a handicap room. Lighting was not sufficient in bathroom at all. There was no counter and sink just a sink which was long and stuck out. Hotel was busy so very noisy! Also had to pay $22 for one night of parking your car! They have a garage which allows others to park and garage […] was full! Finally someone left on the very top level got our luggage and elevator was broken! So down 5 flights of stairs. Hotel is also right under the airports landing pattern. Would I return? Nope Read moreGenuine Expedia guest review
It's better to have more variety of food.Otherwise hotel facility was pretty good.Hotel staff helped us something trouble ourselves.Genuine Expedia guest review
The staff there are all friendly. I stay at the Hyatt twice a month because it is a nice hotel for the price.Genuine Expedia guest review
Great Place - stayed there as we had tickets to the Shark game. Within walking distance, breakfast the next day was awesome! It was really a good time.Genuine Hotels.com guest review
"Great Location, Nice Overall"
Great service, awesome location for downtown San Jose venues and events. Very helpful and extremely friendly staff. Rooms are nicely appointed and priced right for a downtown hotel.Genuine Hotels.com guest review
This hotel is conveniently located as well as priced. Room and d establishment was clean and tidy. Would definitely recommend and stay here again!Genuine Expedia guest review
"centrally located , quiet and clean environment."
We had a very pleasant stay, the hotel staff were very professional and helpful , the hotel location is quite convenient, food was excellent, will certainly revisit.Genuine Hotels.com guest review
"Very nice, great staff!"
Everyone was very helpful.Genuine Hotels.com guest review
One of my favorite hotels to stay at. It's clean, and staff are all politeGenuine Expedia guest review
"Great Downtown Location"
The location of the hotel was very accommodating to the tourists attractions. It was quiet and peaceful hotel. In addition, it had a convenient public transportation. The hotel offered complimentary breakfast which was bonus.Genuine Hotels.com guest review
The lobby and the room inside is clean. But the corridor looks old and need more lighting renovation. You can not move the shower up down and it will start poring on you no matter hot or cold. Very unhappy with the shower. Also no bathtub. I was expecting a bit better service with the price.Genuine Hotels.com guest review
"Love this hotel!"
Excellent staff and very convenient for my needs.Genuine Hotels.com guest review
"Service was horrible!!!"
The hotel itself was great. Centrally Located and clean. Yet, the slow and disorganized staff at the bar as well as the snack bar made the hotels review decline. The Hotel wait staff left much to be desired. I waited 20 minutes for someone to even acknowledge me at the bar. Later on that same day the same scenario happened at the snack bar. On Event […] Days they really need to increase their staff to avoid unnecessary waiting of their guests. The continental breakfast the following morning was very good. A large variety for free continental breakfast. Read moreGenuine Hotels.com guest review
"The Right place for the Right price"
room very comfortable, staff very interested in my stay which I appreciated, and most important, across the street from the venue I needed to attend. Breakfast was excellent. The only tiny drawback was the airline flight landing path is over or near the hotel. Simple, we put in ear plugs. no problem.Genuine Hotels.com guest review
"We'll be back for sure!"
Great hotel, great staff, no muss no fuss. Thank you.Genuine Hotels.com guest review
"Good Small Branch of Hyatt"
I kinda like the hotel however, I have been to multiple Hyatt hotels in the states and even over seas in Asia and most of them have toothbrush, tooth paste and hair comb in the bathroom. I was disappointed by the lack of guest necessity especially for future guest who forgot those mentioned above. Also when I was checking in, two of the young workers […] there was not using an appropriate gesture but rather was using a "man, dude," gangster engagement with his co worker and they even high five in front of their guest that was checking in. Is this a hotel or a street trash? over all, the room was beautiful and the sofa was comfortable and as well as the bed. The interior was nice also. Read moreGenuine Hotels.com guest review
"Nice place in a great location"
Went to a show across the street. This hotel was perfectly locatedGenuine Expedia guest review
"walking distance from SAP (Sharks game)"
Great Breakfast!Genuine Hotels.com guest review
This a a good hotel, close to all the wonderful venues in downtown San Jose. The staff was attentive and helpful. The rooms are not spacious and have a techie, office-like decor, which can be unappealing for sleeping and relaxing. They do not offer room service. The cafe and bar downstairs are nice and convenient for a casual meal or drinks. The noise […] from the street comes right up into the room. The trolley stops right in front of the hotel, with its clanging bell, electronic announcements, etc., and planes fly low overhead as the airport is close by. We could hear whole conversations from the neighboring room and hallway. The hotel is not well insulated against sound. Read moreGenuine Hotels.com guest review
Located with light rail just outside the door. Walking distance to reasturants and SAP Center. Nice rooms, very small bathrooms. Morning traffic noise on street side of hotel. Staff very nice.Genuine Hotels.com guest review
"Nice hotel. Within walking distance of SAP Arena."
We had a very pleasant stay at the Hyatt Place Hotel. The room was very clean and spacious. The staff was friendly and very helpful about giving us recommendations for nearby restaurants, etc.Genuine Expedia guest review
"Not enough parking"
Charged $22 for parking but the lot was full so I had to park else where (and pay) then go back later and move my vehicleGenuine Hotels.com guest review
Left towels on the floor to be replaced. Cleaner took them but left no replacements. Asked cleaner with a Carr for some and she had none ---Genuine Hotels.com guest review
Very nice, but a bit over priced.Genuine Hotels.com guest review
"great price for a comfy, modern hotel"
Hotel staff were very helpful and pleasant at check-in and in the lobby, it really showed that they want to ensure the comfort of their guests. I wasn't expecting a room as nice as the one I got: a nice partition between a couch and the bed, a hidden refrigerator, a big flatscreen television with outlets to connect several different kinds of devices […] to use with the tv (would've been great if I hadn't left my HDMI cable at home. Knew I should've packed it!) and beautiful artwork on the walls, nothing that looked too cheap or cheesy. A breakfast buffet was included with the booking and it was delicious! I wanted to hug the kitchen staff. The hotel is located within walking distance of a lot of downtown attractions and I'll definitely keep this place in mind the next time I wanna hang out there. Read moreGenuine Hotels.com guest review
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