"great price for a comfy, modern hotel"
Hotel staff were very helpful and pleasant at check-in and in the lobby, it really showed that they want to ensure the comfort of their guests. I wasn't expecting a room as nice as the one I got: a nice partition between a couch and the bed, a hidden refrigerator, a big flatscreen television with outlets to connect several different kinds of devices […] to use with the tv (would've been great if I hadn't left my HDMI cable at home. Knew I should've packed it!) and beautiful artwork on the walls, nothing that looked too cheap or cheesy. A breakfast buffet was included with the booking and it was delicious! I wanted to hug the kitchen staff. The hotel is located within walking distance of a lot of downtown attractions and I'll definitely keep this place in mind the next time I wanna hang out there. Read moreGenuine Hotels.com guest review
"They tricked me"
I could have sworn I was going to be stating at a hyatt hotel. Not this time might as well been a motel sixGenuine Hotels.com guest review
"Central location, had amenities"
Went to nye party with in walking distance of hotel.Genuine Expedia guest review
"Walking distance to all areas wanted to see."
Very Comfortable.Genuine Hotels.com guest review
Very nice hotel and great location. Walking distance to restaurants and park. Friendly staff. Only reason I'm not giving 5 stars is because their wall heaters are dated. Hard to get it to a comfortable temperature. Other than that it was greatGenuine Hotels.com guest review
"Near Christmas in the Park & Winter Wonderland"
We stayed two nights at the hotel while in San Jose visiting family, so my kids could ride the rides at the Winter Wonderland next to Christmas in the Park. We had a very nice stay. The hotel and our room was clean and conveniently located. The staff was extremely friendly and responsive. The buffet breakfast was very good and included in the hotel […] rate. The space planning in the room was well thought out. Although our room was a bit smaller than we're used to (we've stayed at the Fairmont, the Marriott and the St. Claire), I really liked the fact that there was a decorative divider that partially separated the King bed and the area with the sofabed our kids slept in. That made it feel like we had more space than we really did. Read moreGenuine Hotels.com guest review
The staff was ver attentive stay was very comfirtable room was spaciousGenuine Hotels.com guest review
"Great stay, especially for New Years Eve!"
Convenient to many of the hot spots in the area, great customer service, comfortable and spacious rooms.Genuine Hotels.com guest review
Great hotel in great location . Breakfast was fair no meat, quaint bar for night cap. Staff was kind and courteous. Would definite stay againGenuine Hotels.com guest review
"Always love to stay at hyatt place hotel"
The room nice and clean no supprising fee, employee very friendly, food always hot and fress. some of the hotel they provide a laundry.Genuine Expedia guest review
"Family Holiday stay"
We stayed for Xmas because my family lives in town. This Hyatt was friendly and clean and they had free wifi, a great complimentary breakfast and the best price on the block. For the holidays it is a good location to walk to Christmas in the Park and Original Joes for dinner. It is also next to the center for performing arts so we walked over and saw […] the Nutcracker ballet. I usually stay at the St. Claire or the fairmont. They are more classic hotels but they charge for everything and they aren't as friendly as the Hyatt. We had our dog with us too and they made him feel welcome as well. It seems like a business hotel but was great for a family trip. The room had an Lshape couch which was great for lounging and watching Christmas movies. Read moreGenuine Hotels.com guest review
"Close to San Jose university"
Very satisfiedGenuine Hotels.com guest review
Very HappyGenuine Hotels.com guest review
Amenities were not as expected, as all advertised facilities were not available. This is an ok hotel if on business with a full day away. Not for a holiday or long weekend breakGenuine Expedia guest review
"nice place to stay"
I picked this place because it was my first time watching hockey there. I wanted a place close enough so that I didn't have to drive out to get to the game. It is quite convenient to the SAP center to watch the game.Genuine Hotels.com guest review
"amazingly friendly staff"
We were very tired and needed a close place to stop for the night. What an amazing find we made on our route home! The Hyatt was warm, friendly and comfortable. However, the shining star was the staff. Everyone was so very friendly and helpful it made our stay very pleasant. We don't travel a lot but I always look for a Hyatt hotel to stay in wherever […] we are going. Read moreGenuine Hotels.com guest review
"Just right accommodations."
Our family had a Friday nite get together. We needed 3 rooms which the staff was happy to place us all together on the same floor. The room was just right (king with pull out couch) with comfy bed and pull out table to play games on.Genuine Expedia guest review
This is a great hotel with a high end feel at a reasonable price. Its right across the street from the Convention Center and a short walk to lots of places to eat and drink. The walk to the Shark Tank is only a few blocks, so is San Jose State. It's a few blocks to the train station and 3 miles or so from the airport. There's not much to say about San […] Jose though, neither good nor bad - just plain really. $22 to park per night. Free wireless which worked very nicely. Read moreGenuine Expedia guest review
"Great for out of town Sharks fans!"
This location is great for walking to lunch or dinner downtown, and an easy walk to the arena for Sharks games. We will be back...The bed was super comfy and the pull out was big enough for 2 small kids or 1 bigger kid/teen.Genuine Hotels.com guest review
"Jewel in the middle of San Jose"
I had a wonderful time at the hotel. It was very clean, the beds were perfect (something that means a lot to me), the staff was very helpful and nice, smiling all the time and the breakfast was great! When I return to San Jose I will not hesitate to make my reservation here again.Genuine Hotels.com guest review
Surprised that the hotel did not have a restaurant but in-room food you could buy was very good and reasonably priced. Right across the street from the Conference Center and great food nearby. Other hotels slightly more convenient or it would be a "5"Genuine Hotels.com guest review
We stayed there to participate in the Rock and Roll Marathon, the opened breakfast early for us and they kept breakfast open later so that the runners could eat. Staff was pleasant and helpful.Genuine Expedia guest review
"NICE... BEWARD THEY CHARGE FOR PARKING (EXPENSIVE)"
We were there for the Rock N Roll Half Marathon. Great location and they had a good breakfast selection on Sunday but Monday, much less food. It is not advertised but they charge $22.00 per day to park. Other hotels are just as good and you don't pay for parking. And, if there is a function going on, though you've paid, you have to wait for the event […] to be over so you can park. It totally sucked. What??? no parking available...and we paid. Read moreGenuine Hotels.com guest review
"Very Nice Downtown Hotel"
Great Customer Service! The room was roomy and very comfortable. Very comfortable bed! The breakfast was nothing fancy, but Hey, it's included. The exercise room is sufficient. Parking was $22/night. Walking distance to many nice restaurants. I would definitely recommend this hotel. We will be back.Genuine Hotels.com guest review
"Perfect hotel for San Jose 1/2 Marathon!"
We were in town for the 1/2 marathon and this hotel was perfect. The location was close to start and finish line; race day morning they even opened up breakfast early. Will definitely stay here again whether there is a race or not!Genuine Hotels.com guest review
"Great Place to stay for our Annual RnR SJ Marathon"
Wonderful experience. Professional Staff, Nice rooms, wonderful HOT breakfast, and free Wifi. We will be staying here every year for our Annual Rock n Roll San Jose Marathon!Genuine Expedia guest review
"Recommended stay in San Jose"
super friendly staff, nice rooms and excellent location, impressive continental breakfast as wellGenuine Hotels.com guest review
I did not see the fee for parking and was surprised when I got a $22 fee. The two beds were only doubles and I wish they were queens. Overall, clean and nice. Staff friendly except morning lady. It would have been nice to know that I needed my key to leave the parking structure so I woud not have to repark and run in to ask for a key. That took a lot […] of time and I was late to my event. Read moreGenuine Hotels.com guest review
great stay! super helpful staff, nice location, good breakfast,Genuine Expedia guest review
"A fine place at a great bargain price!"
We've now been here a number of times and have truly enjoyed it each time. Would recommend it to anyone!Genuine Hotels.com guest review
They didn't clean out the fridge from the previous guests. Parking is expensive 22 per car per nightGenuine Expedia guest review
Place was nice. A little disappointed on the breakfast, breakfast was served till 10 am. when I get there at 9:30 they were putting food away... Just saying why can't they keep full service till 10 am?Genuine Hotels.com guest review
"Hidden treasure in downtown San Jose"
I stayed at this hotel for one night and it was excellent! The hotel was very clean, the staff was very helpful and polite. I have a thing with hotel bathrooms, I love them! Although the bathroom itself wasn't big by any means, the shower space was huge!! My room had a king size bed AND a fold out couch that made a twin bed. The room was great!!! I […] would definitely recommend anyone to stay here if you are looking for a decent place to stay for the weekend! Read moreGenuine Expedia guest review
There was a problem - we were given a room that had not been cleaned, but we were moved to a new one quickly and the free breakfast was very goodGenuine Expedia guest review
"Great Family/Business/Pleasure Hotel"
This hotel was amazing. We frequent hotels quite regularly and this was definitely worth the money, in comparison to what you can get in the area (overall, the rate is actually quite average). The hotel room was very clean and crisp. The room had everything we needed, although the website said there were gaming consoles and when we asked the concierge, […] there weren't. There was however, free wifi, access to printers, and a computer lab downstairs near the lobby. The staff was very friendly and the breakfast was near to the best we've seen. The kitchen support staff was also very respectful, helpful, and friendly. It was a walk across the street to the convention center, which was perfect for us. We would definitely book another Hyatt in the future. Read moreGenuine Hotels.com guest review
"Very nice and worth another visit!"
We really enjoyed our stay. The parking fees were a little on the high side and the only other negatives were the mildew in the shower (grout) and the breakfast items were not good quality. It wasn't horrible but we are very health conscious and it was lacking good, whole, unprocessed food. The quality needs to go a notch or two to match the quality […] of the rooms. Overall we did enjoy our stay very much. Nick helped us at check in, at the bar and gave us fantastic suggestions for dinner. We will be back. Read moreGenuine Hotels.com guest review
Can never go wrong with staying at this Hotel Chain. The comfort of the bed was the best part, king size bed all to myself with flat screen TV! The only thing I could not find or had access to was music dock and I was not provided with a Channel guide to find music on TV.Genuine Expedia guest review
"Never Here again!"
Noise contol was poorly managed with a few complaints to front desk. They did not seems care much, never.Genuine Hotels.com guest review
"bathtub never drained after 2 repairs"
room is clean, bathtub never drained after 2 repairs . Toilet flushes is extremly loud, wakes up everyone in the middle of the night. Good for the hotel (saves water) bad for guests.Genuine Expedia guest review
"Hotel was good value"
The hotel service was great and the hotel seem recently renovated. The included breakfast was very good for this level of accommodation. I think it represents good value for the area. I found it mildly annoying that their ad didn't mention the $22 parking fee, which is expected in a central business area, but would have liked more transparency when […] cost comparing. Read moreGenuine Hotels.com guest review
"What I like about my stay at the Hyatt Place"
I arrived on Saturday to enjoy the yearly San Jose Jazz Festival. The receptionist was very cordial and accommodating, it did not take too long for the initial intake, since I had previous reservation. I was informed that the hotel offered a full breakfast and that I was welcome to attend. The Sunday morning breakfast was great, everything was tasty, […] hot and clean environment. Rooms were clean with good size double bed, with additional sofa for family members. The hotel charged $22 dollars for parking, but was able to leave my car for checkout til 6:00PM the following day, that really help. I will return to the same place next year. The Hotel is walking distance to the Jazz event downtown. Hope this review help Read moreGenuine Expedia guest review
"Convenient and close to my work location."
Short 1 night stay for business. The short walk to restaurant row was convenientGenuine Expedia guest review
"Nice Hotel, average food"
We stayed here over the weekend for the jazz festival. The service was great and the room clean. However, the food was quite average both for breakfast and anything they offered at the bar. Good thing there were lots if restaurants nearby and at the festival.Genuine Hotels.com guest review
"Noisy room, terrible breakfast"
The room was very noisy. From the toilet that sounded like a space shuttle on take off to hearing every noise on the street below.. Sleeping was a challenge. The breakfast buffet was by far the worst we have ever encountered. There was no pastries or whole fruit( the things you can't screw up). The cut fruit all tasted like the rotten honeydew in the […] bowl. The eggs were runny, sausage cold ...my daughter even spit out the pancakes. We ended up at Starbucks. There is no pool on the property. The only upside was room was clean and staff was nice Read moreGenuine Expedia guest review
Hyatt place was nice but be aware of all the noise in the downtown area.Genuine Expedia guest review
Booked a room from Saturday-Sunday with my spouse and kids (4yrs&2yrs). Checked into to our room @ 8pm and the AC would not turn on in our room. Called the front desk and they sent a maintance guy up about 15mins later. He couldnt fix the problem so they moved us to a different room and removed the parking charge for us. Got settled into the new room […] and went downstairs for dinner since they DON'T PROVIDE ROOM SERVICE! Looked over the menu that stated they have a kids menu available, asked the guy at the bar and she denied them haveing a kids menu. I was a little disapointed and we decided to drive elsewhere for a bite to eat. The night in our room was good. We decided to go down for breakfast in the morning since they provide a free breakfast. The food was okay. Check out was easy. Overall our stay was okay. Would I go back, probably not for the fact that they don't provide room service, food was blah and they don't have a pool, etc. Read moreGenuine Hotels.com guest review
Just needed a place to sleep in the downtown San Jose area, very nice accomodations and a good breakfast.Genuine Hotels.com guest review
"Noisy hotel that tries really hard"
Convenient spot, lovely service, nice amenities, and good service. Trouble is, the building is old and the rooms tend to be noisy -- train noise (even from a high floor), room noise (TVs in adjoining rooms, showers), physical plant noise (loud hvac, etc.). It's been remodeled stylishly, but you can't escape the fact that the building doesn't have some […] of the soundproofing that we've come to expect from modern hotels. Read moreGenuine Hotels.com guest review
"Excellent customer service"
Great staff nice hotelGenuine Hotels.com guest review
Liked that there were a lot of places to pick from to eat and they were all in walking distance. Room was very clean, staff was very polite and friendly.Genuine Hotels.com guest review
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