Holiday Inn Civic Center San Francisco - San Francisco

As others have said, the staff couldn't be more helpful (Mark at the front desk was great at check-in and later when I had a parking matter that needed to be resolved). The beds were comfortable; the sheets clean. And the neighborhood is sketchy, but the hotel does a great job of keeping the riff-raff away.

Genuine Hotels.com guest review

Hotel conveniently located near BART. Rooms were nice, as was the lobby. The staff in the restaurant were not very friendly.

Genuine Hotels.com guest review

They give me a room which was wheel chair accessible which I really didn't need! They didn't metion about this when I checked in. In addtion, my room was right next to elevator. I couldn't sleep well because of elevator sound which was loud. Also staff was talking with other when I checked out and didn't say any hello or something. I won't never re-visit […] this hotel. Read more

Genuine Hotels.com guest review

Great stay for my wife and I during a trip to San Francisco. The hotel had everything we needed and our only concern was returning after a night downtown. There is a large number of homeless San Franciscan folks that will greet you when exiting the metro. A sad and unfortunate consequence but that side of market had many homeless people.

Genuine Hotels.com guest review

Room was smaller than expected for the price. In general, room looked like it could use little maintenance and cleaning but not something to stay away from. Good location. No small refrigerator. Couldn't check out on the tv. Parking was expensive as always with hotels like this one. Overall, not too bad, but I might choose a different place next ti […] me. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is in the middle of downtown, at the price you would think it would be quality. Parking is an extra $40 per day in the hotel garage. Buildings on both sides of the hotel are under heavy construction, earplugs where provided on the bed when I checked in for the constant noise that starts at 7:00 am. Hotel internet runs at 1.0 mps which makes it […] completely imposible to get even e-mail. I was booked for 3 days and checked out after 1 night. This property is a discrace to the holiday inn name and should not be rated as a 3 star. Read more

Genuine Hotels.com guest review

Hotel Is ok, they have pretty friendly staff and it is clean. The neighborhood isn't that great though and the parking is 50 a night!!! Otherwise not bad!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel staff was very helpfull and professional. The premisis was very clean, comfortable and secure. My only complaint is that there was no mention that parking was an additional 1/3 of the room rate, making the night stay significantly more than quoted.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel staffs are very friendly and kind. You need your room key to operate the hotel elevator. It good for security. Neighborhood was not so good. I don't recommend walking alone at night.

Genuine Hotels.com guest review

parking was an uknown til i arrived then $45 pr day

Genuine Hotels.com guest review

Great location and good hotel to stay at overall.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was amazing experience very clean very nice and courteous status

Genuine Hotels.com guest review

I stayed at this hotel many years ago and was pleasantly surprised by its renovation, it is very attractive and spotless now. The hotel is easily gotten to by bart from the airport and is very close to museums and cultural events.

Genuine Hotels.com guest review

Pros: Close to Orpheum Theatre, nice staff, pretty and clean hotel and rooms, breakfast is filling. Cons: Not the greatest neighborhood to walk at night, parking way too expensive, parking should be free or at least half of what they charge if you are paying to be a guest at their hotel. No fridge in the rooms.

Genuine Hotels.com guest review

Good hotel and very central... Parking cost as much as the room though, but that's standard for SF.

Genuine Expedia guest review

PARKING is NOT included...add $40+ per day to your budget...super clean & nice room...location is a bit sketchy, lots of pot-head locals bumming close by. It's across the street from Orpheum Theatre so that's why we booked it....but did not feel safe walking around after the show.

Genuine Hotels.com guest review

This was our second stay at this hotel. We chose it for its location. The problems are: no blankets on the bed and none in the closet or drawers and both times when I took my usual afternoon shower, the water wasn't hot. Front desk people are friendly and helpful. I could have called and asked for blankets but didn't want to bother anyone. During the […] first visit i called about the cold shower and was told the boiler was off. i didn't bother this time. Next time we'll try a different hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stay in San Francisco for one week, every month for business and have been doing so for over a year. That means I have tried many of the hotels further inside the financial district. My work pays for my stay and used to book the rooms for me at "nicer" much more expensive places. But I don't like luxury hotels for a variety of reasons (don't like […] the tiny fees tacked onto everything, and don't like the attitude most of the time), so I have started booking my own rooms. My stay at the Civic Center Holiday Inn was a huge, eye-opening treat! It reminded me of all the hotels I stayed in as a kid. It's true the area is unsavory, but you have to know that going in. If you're okay with that part, the staff are VERY professional, the rooms are clean, the WiFi is free, and everything is "just right." Even on weekend nights, my room was quiet. I had a problem with my key one day, and the desk listened well to my issue, despite being busy, and sent an engineer to help me right away. I was impressed with every aspect of my stay, and recommend this place to anybody sick of the B.S. that the more swanky local places put you through for twice the cost. Let's get back to "real" hotels. This is only a couple extra blocks away from the business district, and face it -- you need the walk. Holiday Inn feels great. Read more

Genuine Expedia guest review

Hotel is recently renovated and works well for the business traveler. Rooms are comfortable and quiet. I've stayed here several times and always found the staff to be friendly. professional and helpful. Immediate neighborhood is a little sketchy, but a two or three block walk finds good restaurants and pubs.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Friendly staff and nice lobby, but room seemed a little old and grungy. Plus the area around the hotel was not great.

Genuine Expedia guest review

The hotel, located approximately a half block from BART, doesn't look like much on the outside, but on the inside,wow! I arrived prior to the check-in time and had no problem getting into my room early. EVERYONE was courteous and were happy to help with anything I needed. My room was spotless and very comfortable and I would have loved to have stayed […] longer! I will definitely stay here on my next trip to SFO! Read more

Genuine Expedia guest review

overall good... the walls were paper thin. so you can hear everything

Genuine Hotels.com guest review

Excellent and responsive staff from check in to check out. Upgraded room to higher floor due to Priority Club member status. Noisy A/C unit when fan is on but provide appropriate cooling and ventilation. Housekeeping staff noisy in morning around 8am in halls along with other room doors closing noisily. Room very streamline to point of stark based on […] perspective. Overall good stay and centrally located to Opera house and Symphony Hall. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was good. A bunch of homeless around the corner, but it is San Francisco...

Genuine Hotels.com guest review

Loved the access to the F line historic streetcars! Hotel was good basic accomidations to attend business events. Breakfasts in the hotel were expensive but well worth the price.

Genuine Hotels.com guest review

Would never stay Here parking is 37 plus tax omg tax on top of that nasty uggly parking lot in a ghetto neighborhood scary to walk around bums sleeping pin streets horrible service expensive food that was not even good beware not a good place to stay

Genuine Hotels.com guest review

The holiday inn hotel is just fine, and is even a bit upscale in the lobby. The room is large and clean, but the bed was quite worn out. The neighborhood is not the best, but it's slowly improving. Parking is expensive at $42 a night, but there are not many street parking opportunities.

Genuine Hotels.com guest review

You get what you pay for, its not the Ritz but a nice clean hotel with good sized rooms in a location close to transportation (BART and Muni Street Cars). Check out the Civic Center farmers market on Wednesdays, Fridays, and Saturdays for great produce and food trucks! My one big complaint was the included WIFI was inconsistent, Grrrrr.

Genuine Hotels.com guest review

Beds are incredibly hard and rooms are excessively noisy as there are two construction sites in the area: one next door and another one across the street.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very satisfactory. Hotel met all expectations. Location near mass transit station made getting to the Giants games very easy. No complaints.

Genuine Hotels.com guest review

it was clean, comfortable and close to the major shopping area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Were surprised by the location, not desirable, except for the fact that it's close to the Orpheum Theatre, which is why we chose it. When we got to the room it had not been cleaned or made up. We had to switch rooms. There were 3 of us on the reservation; but only two towels, so we had to share. Overall, I would probably not go back. Plus is proximity […] to Orpheum Theatre. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location is great if you are seeing a show at the Orpheum. You literally walk out the lobby door and can see the Orpheum to your left, about a block away. The room we stayed in was clean, except for many stains on the carpet. The beds were comfortable, although we had to get a smoking room to get two beds:-( The actual neighborhood isn't great, […] but you are safe in the hotel and it was kind of interesting looking out the balcony (we were on 8th floor) and seeing the people around the area, on the street, etc. The parking was expensive, but I guess that is going to be common in SF. I am not use to paying almost $90. for two days of parking, but my car was safe. If I return to SF and will be seeing an event at the Orpheum, I would definately stay at the Holiday Inn - Civic Center. However, I will book ahead of time and be sure I was in a Non-Smoking Room. The smoking room gave me a headache. We did open the windows and let the room air out. Either I got use to the smoke smell or opening the windows helped a lot. Read more

Genuine Hotels.com guest review

The place is great and the staff very friendly

Genuine Hotels.com guest review

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Genuine Hotels.com guest review