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Crowne Plaza Acapulco, Acapulco

3.5 stars
Av. Costera Miguel Aleman1803 Fracc. Magallanes, AcapulcoGRO39670Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
657See all 657 Hotels.com reviews
From 809 reviewsTripAdvisor Traveller Rating

Crowne Plaza Acapulco, Acapulco

Hotel Info: ‎866-539-8117‎

from $41
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Partial View
  • Room, 1 King Bed, Smoking, Partial View
  • Room, 2 Double Beds, Non Smoking, Partial View
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Partial View
  • Room, 2 Double Beds, Smoking, Partial View
  • Suite, 1 King Bed, Smoking, Oceanfront (BAHIA)
  • Suite, 1 King Bed, Non Smoking, Oceanfront (BAHIA)

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Acapulco Crowne Plaza
  • Crowne Plaza Acapulco
  • Crowne Plaza Hotel Acapulco
  • Crown Plaza Acapulco
  • Crowne Plaza Acapulco Hotel Acapulco
  • Crowne Plaza Acapulco Hotel

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs MXN 50 per night

Valet parking costs MXN 50 per night

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 4
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 9483
  • Conference space size (meters) - 881
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1982
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

NUDE AT THE BEACH - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Los Caracoles - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Pagliacci - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

LOS ARCOS - Overlooking the ocean, this theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Crowne Plaza Acapulco, Acapulco’s small print

Also known as

  • Acapulco Crowne Plaza
  • Crowne Plaza Acapulco
  • Crowne Plaza Hotel Acapulco
  • Crown Plaza Acapulco
  • Crowne Plaza Acapulco Hotel Acapulco
  • Crowne Plaza Acapulco Hotel

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs MXN 50 per night

Valet parking costs MXN 50 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 657 reviews

Crowne Plaza Acapulco, Acapulco
Excellent4.0 / 5
Another happy stay
This was my second stay in 6 months at this property and I was again impressed by the overall value and comfort this property provides! Will definetly stay at this property again!
1 night family trip
Crowne Plaza Acapulco, Acapulco
Outstanding5.0 / 5
the best
v er y comfortable and an excellent service
5 night trip
Crowne Plaza Acapulco, Acapulco
Excellent4.0 / 5
Very Poor Check In
Very Poor check in process. We arrived early at 1 pm, stood in line for one half hour and then were told to get back in line at 3 pm to do it all over again...would not check us in early...no signage to let us know we were wasting our time...then we got the room and it had not been cleaned...at all...dirty towels, sand on the floor, empty beer bottles, stripped bed...Yuck...Finally had the room decent by 5 pm...2 free bottles of water though for our trouble (Yay)
1 night romance trip
Crowne Plaza Acapulco, Acapulco
Excellent4.0 / 5
A Time To Relax
Just went there to relax, I really enjoy the view. The hotel is pretty much close to anything you want to see or visit
2 night trip
Crowne Plaza Acapulco, Acapulco
Excellent4.0 / 5
Great!
It was wonderful
1 night business trip

See all reviews

Crowne Plaza Acapulco, Acapulco

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