The hotel is in the heart of a lot of activities. We will go back.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for rating us four stars. We hope to be your Hotel of choice on your next trip to our lovely city.
Check in was fast (despite being put into wrong room with 1 bed instead of 2, which was quickly corrected). Location is great, view was as expected and can see the ocean which was a plus. Clean room and updated is the important features. Valet was quick.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Thank you for sharing your comments and for calling out our helpful staff. It is great to know you found our rooms comfortable and our location was convenient. Hopefully we will have another opportunity welcome you in the future.
"check your credit card charges when you get home"
I pre-paid this stay through Expedia. I returned home to find $600 in charges to my credit card which was used to charge the overnight parking fee (apparently they charged other people's rooms to the card i left as well as a bar charge). I called the hotel and they told me the billing department would call me back....they never called, though the charges […] were fixed. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Thank you for your detailed feedback. Please accept our apologies for the challenges you experienced with your credit card. We are continually striving to elevate our service and the fact that you have taken the time to share your comments will allow us to improve.
"not a first rate hotel"
Cramped hotel with minimal services. Charges hotel guests $36 per day for parking and day parker $10 per day. Not a service friendly hotel. I would not stay there again. Lousy pool.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for sharing your comments. We value your opinion and are grateful that you took time to highlight areas where we need to improve.
"Great hotel awesome location"
Hotel is very nice - right across from the Pier and the beach. Highly recommend.Genuine Expedia guest review
"Location location location , that's all can say."
Steps away from the beach . Shopping was also steps away .Genuine Expedia guest review
"Good customer service and respect highly missing"
I will say that this is a nice hotel, structurally, room wise, and location. The staff on the other hand is horrible and I think they need a hotel rescue to realize WHY they are there. Because of customers, pure and simple, the only reason you even have jobs there. Upon check-in, walked to the counter. 2 people there. In discussion between the 2 of […] them. No acknowledgement that I was standing there. 1 minute after standing there, acknowledgement, "will be right with you". Once they were right with me, no welcome to the hotel, only "checking in, and name". Handed the room cards, no direction to the elevator. Seriously? Checked into the room, within less than 5 minutes a maintenance guy knocks on the door and then walks in. Seriously? I had a short conversation that went something like, hey we just checked in, now you are coming in? We'd like some privacy. Luckily after this no interaction with the staff. But here's the thing, after leaving the hotel we realized we had paid for breakfast for our one night stay. Yes, I should have remembered this, but shouldn't they have advised me of where the resturant was when I checked in? If they would have given me any details about the place it would have been nice. Like where the elevator is.... I found out they have a pool from a guy in the elevator. He stumbled across it. :) So if you don't like people, and wish to have no interaction and just fork over payment for a nice room and good location, this is the place for you. Read moreGenuine Expedia guest review
"Great business stay"
Rooms seem semi outdated on the inside but no major problems, beds are good, everything is clean, nice and quite and you can't beat location.Genuine Expedia guest review
"Expensive and lackluster."
1st problem was the cost of parking. $37 for valet to park my car was rediculos. The room smelled like a carpet freshener factory and the windows were bolted shut so we couldn't get any fresh air. We called the front desk at time of checkout for a luggage cart and ended up having to call twice and waiting 40 minutes until it arrived. We will search […] other options when we return to Santa Monica. Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Please accept our apologies for the inconsistent service you received from the Front Desk. We have reviewed your comments with the staff in detail and assure you that your feedback will help us improve to the service levels you should expect from a Wyndham Hotel.
"Excellent Staff , the room not so much!!"
The staff were excellent the location was great the room was not so great, the bathroom was so small it was smaller than the a normal childs bathroom. The toilet was so close to the wall that a larger person would not fit .The beds were as hard as rocks. The lobby had no air conditioning and it was a very hot day.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for sharing your experience. It is great to hear that you found our staff to be helpful. Please think of us again if your travels bring you back to Los Angeles.
Great location - near Pier, shops, etc. Unfortunately, there are aggressive pan-handlers across the street (outside of McDonald's), pier, and on the promenade. (This is more an indication of the area, not the hotel.) My room was not ready early, and I was told to come back. When I did, a new clerk said that no rooms were ready, but when I told her that […] I was told to come back, she miraculously had a room - not only for me, but for the folks behind me. Also, the bell hop, who I spoke with many times and tipped, seemed to have no idea that I was staying in the hotel each time we met. Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for rating. We appreciate your opinion and hope to welcome you back again on your next trip to Santa Monica.
"Nice hotel....Terrible service"
The service was awful I had to return to the front desk several ti.es just to get a card key that worked to let me in my room. Then I called for additional towels and was told I had to wait for housekeeping to come in. Then I ask for some toothpaste and after waiting for an hour I had to go down to the front desk to get it myself. The price there should […] be better service. And almost nothing is complimentary. It's extra for water, coffee... Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for your comments. Please accept our apologies for the lack of attention to your challenges in the Hotel. Our hope is that every guest will enjoy their stay with us and we regret this was not the case with your visit. Your feedback has been shared with the appropriate members of our team and we are working hard to make improvements for the future.
The only good thing about hotel is location. Rooms above freeway so traffic noise very loud. One of two elevators out of order.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for your feedback. Please accept our apologies for the challenge with the elevator. The issue has been remedid but we regeret it detracted from your experience.
Nice hotel perfect location great staffGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for rating us four stars. We appreciate that you took the time to share your experience and that you highlighted our friendly staff. We hope to be your Hotel of choice on your next trip to our lovely city.
"Lacked a refrigerator in the room"
This hotel was not up to the standard that I expected from a Wyndham hotel. The location in proximity to the beach/pier was excellent but the hotel is adjacent to a major highway and was rather noisy. The housekeeping was good but the front desk staff was average at best (not very friendly). If I return to Santa Monica I will stay at a different ho […] tel. Read moreGenuine Expedia guest review
was clean and a good location, service was just okGenuine Expedia guest review
"Motel 6 with a paint job"
This hotel is nothing more than a Motel 6 with a paint job. It was old, dumpy hotel that they slightly renovated and tripled the price. I've stayed at 4 hotels in this area and this is the weakest. The gym is tiny. Staff is rude; parking sign says $10 but they charge $36 per night; OVERPRICEDGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for sharing your comments. Please accept our apologies for the lack of courtesy from the staff. We value your opinion and are grateful that you took time to highlight areas where we need to improve.
"Best Staff Ever"
Loved the staff. Nothing is perfect when traveling, but every effort was made to accommodate me during my stay. I felt that the staff was friendly and offered personalized attention. Will be staying there every time in SM.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for rating us five stars. We appreciate your opinion and hope to welcome you back again on your next trip to Santa Monica.
Management staff and valet were awesome. Location was great. Room was clean and comfortable.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for sharing your experience. It is great to hear that you enjoyed our staff and location. Please think of us again if your travels bring you back to Los Angeles.
"Bit tired and below expectations"
Booked a king room through Expedia, and arrived a little after midnight. Greeted by an empty reception desk and a night porter checking his Facebook on one of the computers over in the corner of the lobby. After 10 minutes someone finally came to greet, although describing him as surly would be understating. Finally got to room, bed was a double at […] best, certainly not a king. TV remote did not work, and the bathroom had the flimsiest shower over bath complete with my pet hate ... A shower curtain. Overall room was very tired given the $400+ for the night we paid. Left card out for breakfast, which never arrived so had to chase up. Food on the upside was good, although no butter for the toast. Then on checkout charged full price for the food despite having a credit for food included in our Expedia booking. Read moreGenuine Expedia guest review
"high rates for poor comfort"
staff was ok, but not informative enough, the valet parking staff were the nicest employees there, the rest were not helpful and fell short, I paid over 300.00 US Dollars for one night there for a room with a single kings bed with no Air Conditioning!!! very disappointing, they were not helpful in resolving the issue, all they said was that there was […] really bad news!!! are you kidding me.... never would I book there again....... Read moreGenuine Expedia guest review
"Close to Pier and Beach"
I did enjoy the hotel. The valet service went above and beyond. I have stayed a the Fairmont and the valet at this hotel is much more accommodating. The girl at the front dest told us that we could have gotten a room on a higher floor had we booked directly through the hotel. However, I did not find the freeway noise to be bothersome. The rooms are […] clean and I love their soap and lotions. As I said, I usually stay at the Fairmont or other 5 stars, but I really enjoyed this despite the front desk staff girl with the long dark hair in there 20s. This is just a description and not a discrimination as I am in my 20s as well. Read moreGenuine Expedia guest review
"Decent hotel, but a little expensive"
Pros: Nice, clean, modern and spacious rooms (we stayed in room 408) Large, comfortable beds Decent view GREAT location (across the street from the pier and a very short walk to 3rd St promenade) Service was hit or miss. Chance (supervisor at the front desk) was absolutely amazing. He was very flexible and accommodating, and definitely understands […] what customer service is. However, while in the room, I called to inquire about whether or not the bottled water for the coffee was complimentary, but no one answered. I called a couple more times and nothing. I then called from my cell phone and someone (other than Chance) finally answered. I was told he would look into it and call me back, but never received a call back. Cons: Expensive for what you get (but then again, it's Santa Monica and literally across the street from the pier and short walk to 3rd st) Exterior and some parts of the hotel interior were a little outdated/rundown (looks like a renovated holiday inn) The pool... You have to walk through the garage to get to it, only to realize it's adjacent to the street. It also looks rundown and a bit unnerving in my opinion. It was enough of a deterrent for us to quickly decide not to swim in it. The (electronic) room card (key) was very inconsistent and didn't always work, so we had to try inserting/removing it at least a few times before it did. Parking: $36/night (we parked at the structure across the street for $14/night) Bottom line: If you can get a room for a bargain (I'd say less than $200/weekend night), and you're able to overlook some minor inconveniences because they're outweighed by the location, I'd say go for it. Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for your detailed review of our Hotel. We appreciate your feedback and that you took the time to help us improve our overall service and experience. We appreciate you mentioning the great service you received from chance. Our team works hard each day and it means a great deal that you recognize their efforts.
"Wyndham Santa Monica at the Pier."
I had a wonderful time looking forward to staying there again.Genuine Expedia guest review
Very pleased with hotel, rooms were clean, couldn't get a better location close to Santa Monica pier. But when they say " partial" ocean view, they mean partial. Staff was very friendly.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for taking the time to share your experience. Thank you also for highlighting our friendly staff and clean rooms. We agree, our location is hard to beat! We look forward to welcoming you back in the future.
"vacation with 13 yr old daughter"
location fantastic, food, shopping, beach, funGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you for writing a review of our Hotel. It sounds like you were able to take advantage of our great location to enhance your stay. We look forward to your next visit.
Everything was amazing except for service. Had ask for toothpaste as we forgot ours at home. Call front desk and they said we'll be there in 3 minutes. 30 minutes later nothing. So I went down stairs to ask for it. They said I'll bring it to you in 5 minutes. 1 hour later still no toothpaste. Then it was time to check out. Mad, don't need to lie like […] that. Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Bo, Thank you for taking the time and reviewing our hotel as we look forward to guest feedback. I am very sorry to hear about the issues you experienced during your stay with us and will personally notify our Front Desk of this. We are thankful for having you stay with us and hope to see you back in the near future.
"ok hotel but beware of the freeway"
the hotel sits on a major freeway and expedia did not disclose that during booking. it was the only room left but luckily there was a cancellation and we were able to switch. free wifi was advertised as a perk if we bought the promotional package but wifi is free to all guest. additionally, parking your car can only be done by valet... a $35 dollar […] charge. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Guest, Thank you for taking the time and reviewing our hotel as we value your feedback. I am sorry your original room was not up to expectations but I am glad that the second room was to your liking. I am proud to say our WiFi is complimentary for all hotel guests to use throughout the visit. We hope that you will come back and visit us in the near future.
"Expensive for what it offers"
While the location is good -- walking distance to tge Pier and to the Third Street Promenade, the hotel is otherwise disappointing. The exterior looks like a budget motel, made of concrete block and with no actual pedestrian entrance. The wifi was super slow and weak; I had to be in the lobby to get online. The bathroom is tiny and poorly designed […] -- the shower has no curtain or door. The batteries in our tv remote were on their last legs. And the quite expensive breakfast was very not good -- grocery store frozen bagel, unripe fruit. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Jill, Thank you for letting us know about your most recent stay with us. I am disappointed to learn that you did not enjoy your stay with us however, I will notify the appropriate team members of your feedback to better ourselves for future guests.
absurd charge for parking, really very annoying given the price for the room.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Guest, I am sorry to hear you did not enjoy your stay with us. I will share your feedback with the rest of our staff to better the experience with future guests.
"Nice hotel near the Pier, shopping and restaurants"
Had a positive experience with valet staff and the room was nice with ocean view.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Mando, Thank you for taking the time and letting us know about your stay. I am so happy to hear that you enjoyed our valet staff and the wonderful service they provide. Hope to see you with us in the near future.
it was a great location - you could walk everywhere and it was safe - the beach was huge and the restaurants in the area were really good. We would stay here again.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Glen, Thank you so much for your five star review which brings us lots of excitement to read. Sounds like you had a great time visiting Santa Monica so we want to thank you for selecting our hotel as your first choice. Hope to see you back with us again in the near future.
"Best location to the Pier"
Hotel is in the BEST location in Santa Monica for access to pier, shops, and beach.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Guest , Thank you for your wonderful review and kind feedback. We hope that you will come back and visit us in the near future.
"Cheapest, last-minute, high quality option"
I booked this hotel with almost a week ahead of time. Since it was around spring break, there weren't a lot of options. I was afraid of going cheap and not being around the beach, so I decided to book the Wyndam. It had high reviews, was cheaper than most of the comparative hotels listed on Expedia and was right on the pier. First, the hotel's location […] is amazing. Its literally on the pier. So if you're planning to hit the beach, walk down to Venice, hit the 3rd street Promenade and at the same time be near some cheaper food options (Subway, McD), then this is perfect. The staff was super friendly, and was helpful in providing a few recommendations. I was looking for a place to do some work outside before I hit the beach, and the hotel is located right near a park. It was the front desk's recommendation and was great. The hotel though, as per my cabbie, was a former Holiday Inn. I could tell. The elevator and hallways were stale looking, and I feared what my hotel room was going to look like. Also, the lobby area is small and tends to populate with tourists, so it felt a bit cramped and pedestrian. Not a big deal, but was apparent. That being said, the room was great. Clean, modern, comfortable, great Wi-Fi - did the trick. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Mickey, Thank you for your amazing five star review. It brings me excitement to hear you had a fantastic stay with us. I will share your kind words with our front desk team as they work hard to find the perfect recommendations for our guests.
"Good Location / Parking Over Priced"
Location is very good with everything in walking distance. The parking at the hotel is $36 a night, and not stated on the website. You can parking across the street in a parking garage for 10 dollars less. The elevator is activated by your room card and sometimes it didn't work and the personnel at the desk had to assist.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Dale, Thank you for reviewing our hotel as we value your comments. I will be sure to share your experience with our management team to better improve ourselves for future guests.
This hotel is a fantastic location - a few steps to the beach and pier, as well as many great restaurants and shopping, including the 3rd Street Promenade. Although the exterior of this hotel is unimpressive, the interior is quite nice - fully updated, well maintained and very clean. The employees were all very friendly and valet service (although expensive, […] but the only on-site parking available) was prompt and efficient. A couple of minor concerns to an otherwise pleasant stay... One is that both of our parties had chosen special additions when we booked our rooms (one had free breakfasts and the other had $20 food/beverage credit), neither was noted on our reservations and we both had to provide documentation to prove our benefit - so be sure to print your confirmation and bring it with you if you have a special perk. Second is that the hot portions breakfast are pretty marginal for the price - convenient, but unimpressive. And finally, if traffic noise keeps you awake, be sure to ask for a room on the backside of the hotel. Otherwise, this is a beautiful hotel in an incredible location for a very reasonable price. Read moreGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Lisa, Thank you so much for your review as we value your opinion. We are delighted that you enjoyed your stay and speak highly about our hotel. Hope you select us the next time you visit Santa Monica.
"Location is the only thing this place offers"
This is a two star hotel, at best. Entrance. The entrance for your car has barely enough room for one car coming in and one car going out. Lobby. The lobby is small, old, and maybe was last updated in 1996. Honestly, I've seen the same lobby in a Days Inn in Flagstaff. This is two stars all the way. Elevators are old and slow and outdated. Hallways […] all look old, dingy. Room. The bathroom is small, but it looks like it was recently updated and was pretty nice as a result. But the room, wow, what a ridiculous offering for three-and-a-half bills a night. The room smelled. The thermostat did not work so it was too cold or too hot the entire stay. The TV is small. The bed is not bad, but the rest of the furnishings are old and basic and did not look so clean. Overall the room is not spacious by any means. The right size for a two star price, but silly for what this place goes for. Restaurant. We ate breakfast the next morning. It was disgusting. Seriously, it was disgusting. A Denny's or an iHOP would have served a better breakfast. We did not attempt to eat at the hotel again. We did not risk room service. If you eat at this hotel after reading this review, you are a fool. Checkout. We asked for our bags to be brought down. They said right away. Not even close. A+ for valet though. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Charles, Thank you for letting me know about your most recent stay at our hotel. I am so sorry that we failed to meet your travel needs as we will take your feedback and discuss these concerns.
"Terrific location at the Santa Monica pier"
We stayed for one night because of it's location. The staff was very good. The facility was old but well maintained.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Gus, I am pleased that you enjoyed your stay with us and particularly our staff. We hope that you will choose us the next time you are visiting Santa Monica.
"NOT worth the price"
We came to LA last minute to escape Chicago's terrible weather. I wanted to spend a little extra to get a nice place. There were other hotels around the area that had rooms available, but we chose this one in particular because we wanted to treat ourselves. Wyndham has a good reputation and their hotels are usually nice. When we got into a taxi and […] told our driver the hotel address, he said "oh yes, the Holiday Inn Expess, right?" My heart sank. Sure enough, this was a Holiday Inn Express up until February, and you could really tell. You have to walk to the parking garage to get to the pool. The elevators are rickety and smell. The windows don't open. It's just not that nice. If we had known what it would be like, we would've paid much less for the same thing somewhere else. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Alexandra, Thank you for taking the time and notifying me about your most recent stay. I am so sorry that we failed on your expectations but your feedback is very important for us. I will personally address these concerns with our team to improve ourselves for future guests.
"Accommodations at the Wyndham, Santa Monica Pier"
Overall, the hotel served its purpose. However, for $300.00 dollars a night, I really did expect much more. Our room was not available upon arrival. It was a busy weekend, LA Marathon, so I understood. We went for a walk and they said they would call us. We never received a call. An hour and a half later, we stood right back in line again and still […] no room. The manager then proceeded to look in the computer and after a few minutes found a room for us. I asked for a late check out and I had to sign up for a rewards club to get a 2:00 o'clock. I asked for an hour more for the inconvenience and he said that it just wasn't going to happen. Upon relaxing in our room, we experienced a fire alarm. Once we evacuated, staff was not communicative of what happened. We waited around until they decided to inform us. They missed our wake up call. Good thing I set my phone alarm. We ran the marathon and wake up was a crucial part of our trip. Nice hotel, nice location. Could of used a bit more customer service. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Cris, Thank you for letting me know about your experience from your most recent stay. I am disappointed at the issues which you described as this will be shared with the appropriate team members to better improve for future guests.
"the santa monica pier, just right a block away!!"
excellent experienceGenuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear David, Thank you so much for sharing your experience with us. I am so happy we were a part of your visit to Santa Monica. Hope to see you in the near future.
"Close to beach"
Nice location - 1/4 block to beach. Nice area - nice friendly staff.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Joan, Thank you for sharing your experience with us. I am so happy you found our hotel location and friendly staff suitable for your travel needs. We hope that you will choose us the next time you visit Santa Monica.
"Opposite the pier and great location for shopping"
Can't fault the hotel or location but the next few comments should be passed on to the city of Santa Monica You will scare tourists away by allowing the homeless to wander aimlessly and give tourists so much hassle. I'm a local but stayed over as I had a business meeting and dinner in Santa Monica and I am very aware of Santa Monica's homeless reputation. […] But I had barely walked out of the hotel lobby and I was approached by 2 homeless people in a very aggressive manner followed by a third as I crossed the street. Mcdonalds has 2 security guards at the doors!!!! So it paints the picture that the city care more about the homeless than tourism. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear DB, Thank you for your feedback as we take this very seriously. We will be sure to share your experience with the appropriate personnel that take pride in the city of Santa Monica. I am hoping that this did not leave a negative impression on your stay with us here and wish to have you visit us soon.
"A relaxing stay"
We wanted to be right in the center of Santa Monica and not to pay to much and this place for the price and comfort was worth it. Very close to everything, was a Holiday Inn and now it's managed by Wyndham. We were happy with it and do recommend it. We were informed if we signed up to become a Wyndham member we can extend our check out to 2:00pm. It […] gave us plenty of time to go out for a walk, grab some lunch and take a shower before we went back home. It was like having a full day. Read moreGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Guest, On behalf of the Wyndham Santa Monica I would like to thank you for sharing your experience with us. I am so happy to hear that you enjoyed your stay and the benefits of being a Wyndham Rewards member. We hope that you will stay with us again on your next visit to Santa Monica.
The hotel is located right across the street from the Santa Monica beach. Hotel staff is top notch! Rooms are comfortable and the beds are terrific. Price is a little high for what I consider to be a 3 star hotel.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Mark, Thank you for sharing your experience with us as we work hard to please our guests. I am so happy that you enjoyed our rooms and comfortable beds. We hope that you will choose us on your next visit to Santa Monica.
"Reserved room got different one"
I reserved a room on hotels.com and when I got there they said they were out of those rooms that I had reserved and put me in a cheaper prices room. I will not be staying there again.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear Guest, I am sorry to hear that you did not receive the room type you had reserved as this is an important part of our operation. I am disappointed to hear that you will not be visiting us again as we value your business. We will be sharing your feedback with our team to better our service for future guests.
"Nice Stay and Place"
The negative reviews are not giving this hotel a fair shake. It is a high 3 low 4 star hotel that is affordable, clean and comfortable in pricey Santa Monica. Give it a try I think its great for a short stay close to the action.Genuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Guest, Thank you for sharing your experience about our hotel. We are so glad you enjoyed your stay with us and hope to have you choose us the next time you visit Santa Monica.
good very good. we will come back.clean wonderful awesomeGenuine Expedia guest review
Response by Wyndham Santa Monica At The Pier Dear Traveler, Thank you for your review as we are happy you enjoyed your experience with us. We look forward to having you visit us in the near future.
"Clean hotel, great location"
The Wyndham Santa Monica at the Pier is a no-frills hotel that offers clean rooms at a fair rate and in a great location. I've stayed at nicer hotels, but if you're looking for a hotel within walking distance of the beach and other Santa Monica attractions then this one is hard to beat.Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Dear TJ, Thank you for your feedback as we work hard to ensure that our rooms are clean each day. Our location is ideal to the many attractions Santa Monica has to offer. We hope that you will visit us soon.
All of the staff was nice and attentive. The location was perfect as it was right by the beach. Our view was great as we got to see the ocean! I will definitely stay here again =)Genuine Hotels.com guest review
Response by Wyndham Santa Monica At The Pier Thank you so much for your five star review. It is great to hear that you found our staff attentive and you enjoyed the lovely ocean view. We are grateful that you would consider staying with us again and look forward to that opportunity.
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