Holiday Inn Orlando - Univ Of Central Fl - Orlando

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Genuine Hotels.com guest review

Very comfortable, clean room. Prefer the coffee from downstairs.

Genuine Hotels.com guest review

The Ice machine on the 5th floor did not work. They told me to just go down to the next floor.. Didn't look like they had cleaned the floor molding under the bathroom sink hasn't been cleaned in months. They billed my credit card for charges that I did not do. I would never recommend this hotel to anyone. Gives Holiday Inns a bad name.

Genuine Hotels.com guest review

Great location near UCF and local resturants.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great stay.

Genuine Hotels.com guest review

Odor in the bathroom like lingering body odor, leaking shower, running toilet - also, be aware of your bank account as i was charged for a night booked and paid through hotels.com, but charged again by the hotel

Genuine Hotels.com guest review

Went to a conference at UCF. It was okay. The staff is very polite and accommodating from the front desk to the restaurant/bar inside. The location was very convenient and close to everything we needed. The only negatives are that the walls are thin and I heard other customers complain about various things with there room. For instance, a Heating/AC […] unit didn't have a knob. The customer had to manually turn on/off the unit for the desired temperature. Maintenance was quick and prompt though. I would not pay regular price for this hotel, just deals you can find online. If you're going to pay market price or more I would go somewhere else in all honesty. I would probably stay there again if I had to go back unless I could find a better deal. Read more

Genuine Hotels.com guest review

the room was very quiet and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very pleased with my stay of 4 nights, Thurs-Sun. Also, it was very quiet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very satisfied. Nice room and great location. Only small complaint is there was no soap and no hair conditioner, but that was taken care of. Staff was nice.

Genuine Hotels.com guest review

The room was a little beat up, but it was clean and satisfactory for an overnight stay. The bathroom smelled a little like a dirty dish rag which suggests the cleaning cloths were not clean. It was right across the street from UCF.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel itself is nice; the reason for the average ratings what that my room's carpet had been shampooed and it was still quite damp; there was only one person waiting tables/tending the bar in the lounge/grill; very long waits to get service and check. I saw no 'free' breakfast...there was a charge in the restaurant and there were minimal cable channels […] on TV. The staff were quite friendly and accommodating....someone needs to fix the waiter issue, as I was told that this was not atypical. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

everything was great. close to university and many restaurants.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great place for business travel-- clean room, great desk, easy internet, large digital TV, restaurant, and perfect location for my trip. Everything was great, except... there was no ink or paper in the business station and the clerk on duty seemed clueless as to what to do to solve the problem.

Genuine Hotels.com guest review

I reserved two room each with two double beds and when we got there they had change it to two rooms with one bed and a pull out couch. They ran out of blankets so we had to use pillow covers, there was no toilet stuff either. I am very disappointed since some of the people traveling with us had to sleep on the floor.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Check in was horrible, I requested double beds and early check in. No early check in and 1 bed. I was told they were booked and it was nothing they could do. They stated it was going to be a lot of angry customers. Customer Service is a thing of the past.

Genuine Hotels.com guest review

The location is very convenient to UCF and restaurants. The beds and pillows are very comfortable. A lot of towels but only 1 little shampoo, lotion and no conditioner, and 1 soap . They should at least put enough toiletries for a 2 -double bed room. Also, try to sign up for the Priority Club, you get some perks, like, late check out. This is our 2nd […] time here. Will definitely be back. Read more

Genuine Hotels.com guest review

Upon arrival on Friday the first floor had blowers running just passed the elevators and there was a strong mildew odor. Once we got in the room we realized our coffee had been restocked but there was still coffee in the pot and the shower had mildew in the grout. On Saturday night the fire alarm sounded about 12am and went off for at least a half hour […] before fire rescue arrived, no one was evacuated. I found out the next morning that a toilet line had birst causing the alarm to trigger and wake up the entire hotel. No compensation was offered for the disruption. My newborn was awake and made sure we were too. AT the least, they could have offered to push back the check out times so we coudl try to sleep before having to get back on the road. We will not be staying here for our next family wedding! Read more

Genuine Hotels.com guest review

Overall, it was OK. The floor we stayed on had a musty smell, there were no small refrigerators in the rooms, the coffee pots did not work (the coffee pot itself did not fit in the maker correctly because it was a different brand so I had to hold the pot up to the drip spout until it had finished brewing), and there was no type of continental breakfast […] offered - only in their formal dining room which was very expensive. I was disappointed since this is a Holiday Inn and the breakfasts, fridges, etc. was all offered in the cheaper hotels we have stayed in. The hotel is very centrally located for UCF events and the room itself was comfortable, but it lacked some of the basic amenities that are very convenient for travelers. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was in a great location for our UCF visit. It is the closest hotel to the entrance of UCF. The air was set on 62 when we walked in, so we had to warm it up; other than that everything was perfect.

Genuine Expedia guest review

The shower was disgusting with mold and soap scum build up everywhere. The room was really small, so much so I thought I was walking into a NYC hotel room. As for the "wireless"...it kept going in and out the entire time, I eventually gave up when trying to work during the afternoon and just went to Panera. Finally, the gym was by far the worst I've […] seen at a hotel in years. The treadmills were a few years old, the stair-master did not work,the tv was busted, towels were not provided, and it took me two days of asking to get the empty water tank replaced. (this was even after on the first day of my stay, a hotel worker came in to fill up his water bottle, saw it empty, and left and did not come back to replace it). I would not recommend this hotel for the price..there are many better options all around UCF area. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had a good comfortable stay to visit my girlfriend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean , comfortable, This will be my hotel when visiting UCF.

Genuine Hotels.com guest review

Reserved room for 3 adults one teen, 2 beds, upon arrival given a room with a king bed. Reminded staff there were 4 in our party, they were aware there was 4 in our party, however, on line reservations are not guaranteed. We were offered a room with a king bed and sleeper sofa for an additional cost. There were no roll away beds available. So we paid […] the additional cost for the king room with sleeper sofa. Room was outfitted for 3 people, asked for additional pillows, blanket and bath towel, all were unavailable. I always make hotel reservations on line, have never had this experience before. Very disappointed. Read more

Genuine Hotels.com guest review

Check-in, room condition & location were great. Check out in morning not great. Morning staff needs work. No coffee for in-room coffee maker

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pleasantly surprised....I thought that for the excellent rate we got, the hotel would be just average. And I worried that because of it's close proximity to UCF, it may be a little run down. The room was immaculate, the service was great, and the breakfast buffet was excellent. My daughter and her family stayed across the street at a different hotel, […] and she said it wasn't very clean, and they paid more than us. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent location, close to the University and all shopping and restaurants. Wish bathroom had more toiletries.

Genuine Hotels.com guest review

Very clean and comfortable. Good price from expedia on an otherwise expensive stay. Not enough time to enjoy but wish we did.

Genuine Expedia guest review

We had a horrible experience with drunk people yelling in the hallway around 2:00 a.m. They had either a wedding or party of some sort...I finally had to call the front desk and found out that I wasn't the first to call. They sent security up to try and quiet them down, threatening to call the Sheriff's department. About an hour later, it was quiet...We […] informed them that as long as they have events like that going on and can't control their travelers staying there, we will no longer stay there. There is a Marriott not far from our kid's apartments and that will be our next stop. Read more

Genuine Hotels.com guest review

when we went to check in for our room every other guest the kids and the adults all were offered a bottle of water or a couple of bags of cookies. But when it my family's turn they offered us nothing not even to my youngest son. He was very sad because he wanted some cookies to snack on. The other thing was when we came we were excited to swim in the […] pool because it looked amazing. But before we got in we looked closer and saw there were bugs on the bottom of the floor and dead mosquitos over the top of the water. So we ended up not having a swim and there was no jacuzzi . We did end up finding a sauna in the fitness room but turns out it was broken. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We gave the stay an average C rating. I really thought we were going to see a 3 plus star rated hotel. Room was clean, but bathroom could use some TLC. They have a brown board under sink, which I suppose is supposed to be decorative, it attached to an opening that was not finished off. (poor workmanship). Under the sink in corners, not real clean. I […] just think that if this hotel would take it up a notch I would have rated this hotel higher. We stayed in LaQuinta right around the corner, the week before, and I would have to rate LaQuinta in better condtion and cleaner. Read more

Genuine Hotels.com guest review